White paper Location Intelligence Enterprise Location Intelligence The evolution of the shopping center landscape. Insights by Pitney Bowes and the Directory of Major Malls Page 2 Background Massive changes within the shopping industry have been — and will continue to be — constant and unyielding. The transformation is fueled by the same issues transforming retail itself. From the increasing pressures of a technologyempowered consumer to the major brand contractions/consolidations underway within the big-box arena, the shopping center industry faces challenges that could not even be imagined just a decade past. These changes have far-reaching implications on how existing shopping centers are positioned to survive and where opportunities may exist for the continued growth of new supply. To better understand the broad market patterns associated with the current shopping center landscape, the Pitney Bowes Applied Analytics group has partnered with the Directory of Major Malls to conduct an analytic inquiry. This includes a specific focus of where new shopping center supply is concentrated. With a deeper understanding derived from the patterns we observe, we intend on providing new — and possibly — surprising insights on market trends and potential opportunities. The evolution of the shopping center landscape. Authors Gary Faitler and Tom Coats, Pitney Bowes Tama Shor, Directory of Major Malls A Pitney Bowes / Directory of Major Malls white paper Page 3 For this project, the collaboration of Pitney Bowes and Directory of Major Mall (DMM) reflects a marriage of complementary strengths. Like any good marriage, it is helpful to understand the distinct roles each partner plays. The Directory of Major Malls is an industry-recognized brand dating back to 1979. Just as the name indicates, they deliver a comprehensive database of all shopping centers that exhibit a significant scale in terms of gross leasable area (GLA) and/or character. This database serves as both a current and near-term planned inventory of major shopping centers as well as a repository of important detail and information regarding tenancy and center characteristics. The Directory of Major Malls data can be accessed directly via the ShoppingCenters.com website or through direct custom database licensing as well as via a network of resellers of geospatial and analytic platforms including Pitney Bowes. The DMM information is enhanced by DMM’s topical publication Directory of Major Malls e-newsletter. It’s aimed at keeping subscribers informed regarding industry developments and trends. Pitney Bowes Applied Analytics and Marketing Services (AAMS) group specializes in geo-spatial analytics, pioneering the field of predictive modeling for chain retailers and financial services institutions. With industry roots in consulting services, their solutions are today delivered in GeoInsight, an interactive web-based mapping and analytic platform designed to easily leverage for the user the full suite of Pitney Bowes proprietary demographic data and the power of AAMS group’s expert modeling. This partnership’s resultant analysis reflects a unique view applied to the domain of shopping center inventorying and development planning. Pitney Bowes’ specific chain retail focus on market potential and prioritization has lent an objective and comprehensive global view to the shopping center landscape. In a sense, this analysis reflects Pitney Bowe’s retail perspective in a way that analogized the DMM database of major shopping centers as a “store fleet” database and markets (DMA’s) as “trade areas” with their comparative dynamics and levels of viability. Methodology The study specifically focuses on comparing trends and attributes in the top markets in the U.S. We evaluated 54 markets (DMAs) with populations of 1.5 million and higher. DMM collects intelligence on a wide variety of shopping center types and sizes. For the purposes of this study, we concentrated on the “major” shopping centers, those with GLAs of 200,000 and greater. This yielded nearly 5,000 individual centers, representing total GLA of over 2.3 billion square feet. In order to draw a distinction between the current “established” environment and “new” development activity patterns, Pitney Bowes classified any shopping center that opened prior to 2012 as “established”, and those either built in 2012 and beyond, or those currently in the development pipeline, as “new activity”. Pitney Bowes also accounted for the differences in service areas ranging from moderate-sized, communityoriented shopping center to those of major regional malls. Furthermore, the service areas themselves will have differing “extents” depending on the size of the market and local density patterns surrounding the center. Understanding this dynamic, Pitney Bowes used a proprietary scaled drive-time approach based on shopping center type, market size, and density to establish each center’s logical “service area”. Once service areas were established, Pitney Bowes was able to capture an array of demographic variables for each center. These service area variables; population, household growth, educational attainment, occupation, income, and wealth were used as drivers for aggregate household expenditure. The results were scored, creating an index for measuring the relative service area quality for each center. Page 4 Findings: Existing market landscape Pitney Bowes’ first task was to develop an overall view of the existing major shopping center landscape. In constructing this view, we focused on three primary statistics that addressed the broad consideration of supply as derived from the DMM database. This broad-stroke approach has been designed to provide comparisons by market with respect to market saturation, the age of shopping center supply within the market and relative levels of center vitality as indicated by anchor tenant occupancy. The most saturated markets theoretically suggest an intensity of retail build-out that needs to balance the underlying residential base. Such markets as Las Vegas and Washington D.C., with their significant transient and tourist bases of traffic, could explain a GLA servicing more than an indigenous population. New York, positioned among the markets at the lower end of the saturation index, is in the company of generally small, much less dynamic markets. This anomaly results from the market’s unique hyperdensity within the central city’s core, as well as the much larger proportion of “street-level” retail that is not captured in the typical shopping-center milieu. Market saturation A pivotal market statistic that emerged from the analysis is that of shopping center saturation. Conceptually, this metric is designed to provide a view of how “built out” a market is, with respect to the overall supply of major shopping facilities. It specifically indexes the varying ratios of aggregated major shopping center gross leasable area to the quantity of households in the market. The following tables illustrate the highest and lowest levels of saturation that emerged: Ages of major shopping centers As a global indicator of the relative age of the fleet of centers in each market, Pitney Bowes tapped the DMM data base to calculate the average age of the centers within each market. On a high level, this provides a view of how recent the majority of shopping center development has been. The following table illustrate the markets ranked newest to oldest by average shopping center age: Market saturation Average age of shopping centers Most saturated GLA/HHS Least saturated GLA/HHS Newest Avg open Oldest Avg open Las Vegas 44.9 Wilkes Barre 22.2 Las Vegas 1999 Hartford 1985 Phoenix 42.5 Greensboro 21.9 Phoenix 1998 Seattle 1985 Washington, DC 36.7 New Orleans 21.8 Austin 1996 New Orleans 1985 Philadelphia 35.4 Boston 21.6 Dallas 1993 New York 1985 Norfolk 34.1 Milwaukee 20.8 Greenville, SC 1993 Memphis 1985 Austin 34.0 Nashville 20.7 San Antonio 1993 Pittsburgh 1984 Pittsburgh 33.9 New York 19.4 Birmingham 1993 Minneapolis 1984 Baltimore 33.7 Greenville, SC 19.4 Denver 1992 Detroit 1984 Atlanta 32.3 Fresno 19.3 Richmond 1992 San Francisco 1984 St. Louis 31.3 Minneapolis 19.0 Atlanta 1992 Cleveland 1983 Orlando 31.2 Portland, OR 18.8 Charlotte 1991 Milwaukee 1983 Richmond 31.1 Louisville 15.6 Orlando 1991 Indianapolis 1983 Cleveland 30.8 Seattle 15.3 Houston 1991 Buffalo 1981 Columbus, Oh 30.6 Oklahoma City 15.1 Raleigh 1991 Louisville 1981 Kansas City 30.3 Albuquerque 13.0 Nashville 1990 Baltimore 1981 The evolution of the shopping center landscape. A Pitney Bowes / Directory of Major Malls white paper Page 5 Las Vegas and Phoenix again top the list, indicating that the high proportion of the shopping center supply which drove up their respective levels of saturation is also relatively recent in development, resulting in the youngest average shopping center ages among U.S. markets. Of note, three of the youngest shopping center markets are in Texas, the shopping center fleets for three of the four Texas markets are among the most recently built in the nation. Shopping center vibrancy Having addressed the issue of overall market saturation for shopping center space and the relative age of the existing fleet, the DMM database was tapped for a qualitative assessment of the overall health and vibrancy of shopping centers within each market. For the purposes of this analysis, Pitney Bowes has employed the average anchor tenant occupancy rate as a surrogate indicator for market-wide shopping center heath. It is granted that on an individual center basis, a vacant anchor space could merely be evidence of a temporary, healthy transition to a revitalized tenant mix. The consolidation of some major big-box tenants could be contributing to such short-term transitional events. Nevertheless, we have assumed that on a market-wide basis, varying levels of anchor vacancy do serve to provide some indicator of overall demand for space and, consequently, some measure of the health of the market’s major shopping center supply. The following table provides a summary of the average: Average anchor occupancy Highest Occ. % Lowest Occ. % Greenville, SC 97.7% Denver 90.4% Albuquerque 97.6% Las Vegas 90.3% Minneapolis 97.2% Milwaukee 90.3% San Diego 96.7% Pittsburgh 90.2% Nashville 96.0% Louisville 89.9% Portland, OR 95.8% Jacksonville 89.8% Greensboro 95.7% Houston 89.8% West Palm Beach 95.6% San Antonio 89.5% Charlotte 95.5% Indianapolis 89.1% Boston 95.5% New Orleans 88.9% Seattle 95.3% Salt Lake City 88.6% Richmond 95.1% Baltimore 88.4% San Francisco 95.0% Kansas City 88.3% Washington, DC 95.0% Memphis 86.0% Birmingham 94.9% Providence 86.0% Page 6 Findings: Indicators of demand Having considered market metrics associated with shopping center supply, the study then moved to those indicative of demand for new shopping center space. In this analysis, it focused on demographic quality, household growth, and how these variables translate — or fail to translate — into new shopping center activity. Demographic quality In order to better understand underlying demographic quality associated with both a market’s established and new shopping center environment, Pitney Bowes created a score card which reflects the each center’s relative position regarding service area quality. Service area demographic indices were created for each center and then compiled to the market level, providing Pitney Bowes with the ability to conduct intra-market comparisons between established centers and new centers as well as inter-market assessments. As described above, resultant high market scores reflect the compilation of market service areas that aggregately demonstrate trends toward high population, high income, high growth, and high educational attainment. Not surprisingly Washington, DC, San Francisco, New York, and Boston scored in the top decile groupings for both established and new service area quality metrics. Several markets indexed much higher in demographic quality for their new environments relative to their established shopping center service areas. Raleigh, St. Louis, and Columbus reflect generally average service area quality scores for their established environments but indexed highly for new center development. This may suggest potentially an under-development in the affluent areas of those markets. Top trade area quality indexes Annual increase in households Existing (Environment) Score New (Environment) Score Highest Annual growth Lowest Annual growth Washington, DC 8.2 Washington, DC 10.8 New York 63,225 Norfolk 3,644 San Francisco 6.7 San Francisco 6.7 Los Angeles 53,475 St. Louis 3,535 New York 3.9 Raleigh 5.9 Dallas-Ft. Worth 37,148 Albuquerque 3,424 Austin 3.2 St. Louis 5.9 Houston 35,498 Jacksonville 3,315 Boston 3.0 Boston 5.2 Washington, DC 35,099 Milwaukee 3,213 Dallas 2.9 Houston 5.1 San Francisco 32,948 Cincinnati 3,177 San Diego 2.7 Dallas 5.1 Phoenix 27,354 Fresno 3,156 Denver 2.1 Denver 4.7 Atlanta 26,358 Pittsburgh 3,020 Houston 2.1 Oklahoma City 3.6 Miami 23,999 Hartford 2,701 Baltimore 2.1 New York 3.4 Denver 23,893 Cleveland 2,512 Chicago 1.6 Columbus, OH 3.0 Seattle 23,450 Providence 2,345 Atlanta 1.2 San Diego 2.8 Boston 20,251 Birmingham 2,305 Seattle 1.2 Austin 2.3 Orlando 17,073 Memphis 2,129 Minneapolis 1.2 Richmond 1.3 Tampa 16,869 Buffalo 713 Los Angeles 1.0 San Antonio 1.1 Austin 16,406 Wilkes Barre 366 The evolution of the shopping center landscape. A Pitney Bowes / Directory of Major Malls white paper Page 7 Rooftops rule Having noted above some key rankings regarding the overall level of major center saturation by market, the relative age of the existing center fleet and a broad view of center vitality (as evidence by anchor tenant occupancy), it might have suggested that we’ve identified some expected basis for where new development activity would be focused. The presumptions would be that highly saturated markets would generally not be conducive to supporting new supply. Similarly, markets with relatively low anchor occupancy might imply minimal appetite for new centers expanding an already evident oversupply of space. These would be logical suppositions; however, overriding these considerations, new center development is ultimately not driven by broad market-wide phenomena, but by one logical driver: household growth. As a nuance, it is important to note that the market-wide household growth metric that most aligns with new shopping center activity is not the traditional measure of percent annual growth. Such growth rates are a function of new residential construction relative to the market size. At the end of the day, in this analysis, new center activity is driven by sheer mass of new residential decoupled from the overall market scale. As such, the leading growth markets from this perspective New York, Los Angeles and Atlanta are not typically thought of as “high growth” markets. Specifically, while they are ranked 27th, 23rd and 18th respectively in market percentage growth, they are first, second and eighth in their quantities of household growth. Page 8 New shopping center activity As noted, for the purpose of this analysis, we have identified new shopping center activity from the DMM database as any major shopping center built in 2012 or beyond, plus those identified in the current new development pipeline. We have expressed the activity both in terms of the number of new centers developed as well as the gross GLA added to the market. Viewed in combination with the growth statistics shown above, we have identified a conceptual alignment that compares one measure of new supply (households) to another measure of new supply (shopping center space). Based on this assessment, there is a clear alignment of growth and new shopping center activity. Seven of the most active markets in terms of new center activity (New York, Los Angeles, Dallas, Washington D.C., Phoenix, Houston and Atlanta) are among the top ten highestgrowth markets. This is true both with respect to new center aggregate GLA as well as center count. The evolution of the shopping center landscape. A Pitney Bowes / Directory of Major Malls white paper Page 9 Level of new shopping center activity Highest New center GLA New center count Lowest New center GLA New center count New York 18,810,719 31 Minneapolis-St. Paul 1,517,000 4 Los Angeles 12,994,383 28 Portland, OR 1,414,381 4 Phoenix 12,843,144 18 Fresno 1,300,000 3 Washington, DC 12,033,882 22 Cincinnati 1,236,000 3 Dallas 12,018,399 27 Richmond 1,181,000 4 Philadelphia 11,229,725 28 Jacksonville 1,117,465 4 Sacramnto 8,535,625 16 Oklahoma City 1,013,871 2 Houston 7,532,437 15 Pittsburgh 858,000 3 Atlanta 6,443,248 14 Norfolk 728,100 2 Chicago 5,972,328 13 Milwaukee 726,000 2 Charlotte 5,823,146 9 New Orleans 700,000 1 Boston 5,805,500 11 Cleveland 690,000 2 Austin 5,659,290 8 Birmingham 653,500 2 San Diego 4,495,000 5 Detroit 640,000 2 Tampa 4,297,589 8 Greenville, SC 597,000 2 Orlando 4,278,000 8 Providence 330,000 1 San Francisco 3,821,628 11 Wilkes Barre 0 0 Hartford 3,614,614 10 Albuquerque 0 0 Denver 3,577,577 6 Indianapolis 0 0 Raleigh 3,521,705 7 Buffalo 0 0 Noting the deviations between the rankings of growth and new center activity has provided some interesting results. It is a bit surprising that three among the highest growth markets, San Francisco (ranked 6), Miami (ranked 9) and Denver (ranked 10), are only in the “middle of the pack” in terms of new center activity (ranked 17, 24 and 19 respectively). The question arises of whether, in these markets, there is a possible under-investment in new center development. Conversely, when focus is placed specifically on the markets with the highest levels of shopping center development as suggested by the DMM database, some additional surprises emerge. Three among the top most active markets for new shopping center gross leasable area, Philadelphia (ranked 6), Sacramento (ranked 7) and Chicago (ranked 10) are ranked substantially lower in terms of market household growth (20, 26 and 18 respectively). Again, the question is begged whether this reveals an excessive volume of new center activity relative to what the underlying fundamentals associated with these markets suggest. In the end, it is important to recognize that all of the above observations are aggregate in nature and that every individual development decision likely includes a requisite due diligence analysis of market demand for a specific development. Individual nuances of tenant mix, pre‑existing center conditions, localized growth and psycho‑demographics all come into play. It is revealing nonetheless to register the market facts in context and as a backdrop behind the volume of new center activity. Page 10 Market focus This section is designed to provide additional insights and perspective based on an overall summary and comparison of the supply and demand indicators, and how these translate into new shopping center activity. The following table provides a comprehensive view of the 54 markets in this context. growth markets. For interpretation, it should be noted that for supply indicators a 1 remains a positive indicator. Here, markets with the lowest levels of saturation (i.e. “highly unsaturated” markets) and the highest levels of anchor tenant occupancy receive a 1. Finally, for the new center activity indicators, a 1 suggests the highest level of new shopping center activity. To interpret the table, for each variable, the value for the market among the 54 markets evaluated has been grouped into a deciles format from one to ten with one being the highest and ten the lowest. As such, a score of 1 for population implies that the market is within the highest population tier out of 10 tiers. Similarly, a score of 1 on household growth indicates that it is the highest tier In our evaluation of the 54 markets five distinct patterns were identified based on the synthesis of demand, supply and new activity indicators. These serve as very high level groupings from which to compare and contrast markets and to better describe the relative consistencies and inconsistencies between their established market dynamic of supply and demand and new shopping activity. Demand indicators Supply indicators Activity indicators Market Population Annual new HH Demographic quality: established Saturation Anchor occupancy New center count (score) New center GLA Demographic quality: new activity New York 1 1 1 2 4 1 1 2 Los Angeles 1 1 3 7 4 1 1 6 Philadelphia 1 4 4 10 6 1 1 4 Dallas 1 1 2 8 6 1 1 2 Chicago 1 3 3 7 5 2 2 4 San Francisco 1 1 1 4 3 3 3 1 Washington, DC 2 1 1 10 3 2 1 1 Phoenix 2 2 5 10 5 2 1 5 Houston 2 1 2 8 7 2 2 2 Atlanta 2 2 3 9 4 2 2 3 Boston 2 2 1 3 2 3 2 1 Seattle 2 2 3 1 3 4 5 4 Sacramento 3 5 5 5 4 2 2 5 Tampa 3 3 9 3 4 3 3 9 Denver 3 2 2 7 7 4 4 2 Miami 3 2 7 7 3 4 5 9 Minneapolis 3 3 3 2 1 6 7 7 Detroit 3 7 6 4 5 8 8 3 Orlando 4 3 9 9 5 3 3 8 San Diego 4 4 2 6 1 5 3 2 Portland, OR 4 4 6 2 2 6 7 4 Cleveland 4 9 10 8 6 8 8 9 The evolution of the shopping center landscape. A Pitney Bowes / Directory of Major Malls white paper Page 11 Demand indicators Supply indicators Activity indicators Market Population Annual new HH Demographic quality: established Saturation Anchor occupancy New center count (score) New center GLA Demographic quality: new activity Charlotte 5 4 6 6 2 3 2 3 Salt Lake City 5 4 4 6 8 4 4 6 Raleigh 5 3 4 6 4 4 4 1 St. Louis 5 8 6 9 3 5 5 1 Baltimore 6 5 2 9 9 4 5 6 Nashville 6 5 6 3 2 8 7 9 Pittsburgh 6 8 9 9 7 7 8 7 Indianapolis 6 6 8 5 8 10 10 10 Hartford 7 9 5 4 6 3 4 5 San Antonio 7 4 8 8 7 4 5 3 Columbus, OH 7 6 7 8 5 4 6 2 Kansas City 7 6 4 8 9 6 6 5 Cincinnati 7 8 6 4 6 7 7 5 Milwaukee 7 8 9 3 7 8 8 9 Greenville, SC 7 7 9 2 1 8 9 7 Austin 8 3 1 10 4 3 3 3 Las Vegas 8 5 9 10 7 4 5 8 Fresno 8 8 10 2 6 7 7 8 West Palm Beach 8 6 8 4 2 5 7 6 Memphis 9 9 7 5 10 7 6 7 Oklahoma City 9 5 9 1 4 8 7 2 Jacksonville 9 8 8 6 7 6 7 9 Norfolk 9 8 7 10 6 8 8 8 Birmingham 9 9 7 5 3 8 8 8 Albuquerque 9 8 8 1 1 10 10 10 Greensboro 10 7 10 3 2 6 6 6 Louisville 10 7 8 1 7 5 6 4 Richmond 10 7 5 9 3 6 7 3 New Orleans 10 6 8 3 8 9 8 9 Providence 10 9 7 7 10 9 9 10 Buffalo 10 10 10 7 4 10 10 10 Wilkes Barre 10 10 10 3 6 10 10 10 Market focus Page 12 Consistent markets Markets in this group exhibit relatively equal scoring across demand, supply, and new activity metrics. It contains markets of all sizes and all component scoring levels. From a qualitative perspective, this group does not denote “good” or “bad” market conditions. Rather, it conveys markets that tend to be in balance with respect to demand/supply characteristics and new activity indicators. As evidenced below, markets with a high critical mass of population, high growth that are simultaneously under-saturated, are generating high new center activity. Conversely, relatively low populated markets with weak growth that are at the same time fairly saturated appropriately have very minimal new shopping center activity. Optimism prevails Like the Consistent Market grouping, this classification comprises markets that also tend to be in balance with respect to demand scores and new activity scores. Where these groupings differ is in regard to supply indicators, especially saturation (GLA per household), which is notably high for all of the observations. This group includes some of the nation’s largest and highest growth markets: Washington D.C., Dallas, Houston, Austin, Los Angeles, and Phoenix. These markets also collectively garner the highest scores for demand and new activity, suggesting that there is optimism for future development opportunity in these markets. This optimism is evidently sufficient to overcome very saturated market conditions and relatively low anchor occupancy rates. Demand indicators Supply indicators Activity indicators Market Population Annual new HH Demographic quality: established Saturation Anchor occupancy New center count (score) New center GLA New York 1 1 1 2 4 1 1 Boston 2 2 1 3 2 3 2 San Francisco 1 1 1 4 3 3 3 Pittsburgh 6 8 9 9 7 7 8 Cleveland 4 9 10 8 6 8 8 Norfolk 9 8 7 10 6 8 8 Providence 10 9 7 7 10 9 9 Consistent markets Demand indicators Supply indicators Activity indicators Market Population Annual new HH Demographic quality: established Saturation Anchor occupancy New center count (score) New center GLA Washington, DC 2 1 1 10 3 2 1 Dallas 1 1 2 8 6 1 1 Los Angeles 1 1 3 7 4 1 1 Phoenix 2 2 5 10 5 2 1 Philadelphia 1 4 4 10 6 1 1 Atlanta 2 2 3 9 4 2 2 Chicago 1 3 3 7 5 2 2 Houston 2 1 2 8 7 2 2 Austin 8 3 1 10 4 3 3 Optimism prevails The evolution of the shopping center landscape. A Pitney Bowes / Directory of Major Malls white paper Page 13 Transition markets This group is represented by markets that exhibit generally low demand indicators while scoring in the moderately high range for new center activity. While low demand and high new activity, on the surface, suggest potential over investment, we believe that the explanation could be more complex. Collectively, this group scores among the lowest with respect to established center trade area quality, indicating that some may be transitioning from older, under-utilized centers to centers within the market’s growth zones. It should be noted that this group contains two significant tourism markets, Las Vegas and Orlando. It is therefore notable that these two markets also exhibit exceptionally high levels of saturation due in part to this outside source of demand (not captured in this study) adding to market GLA. More juice to be had? This group tends to exhibit mid to high scoring in the demand and supply areas but trails lower in new development activity across the board. It includes some relatively large markets that also tend to exhibit mixed growth and demographic quality scores. These results suggest that there is potentially under-development. They could also indicate limited development opportunities (Seattle), local economies still relatively sluggish from the economic downturn (Detroit), or markets that may have experienced recent over building and are now correcting. Demand indicators Supply indicators Activity indicators Market Population Annual new HH Demographic quality: established Saturation Anchor occupancy New center count (score) New center GLA Charlotte 5 4 6 6 2 3 2 Tampa 3 3 9 3 4 3 3 Orlando 4 3 9 9 5 3 3 Hartford 7 9 5 4 6 3 4 Las Vegas 8 5 9 10 7 4 5 Transition markets Demand indicators Supply indicators Activity indicators Market Population Annual new HH Demographic quality: established Saturation Anchor occupancy New center count (score) New center GLA Seattle 2 2 3 1 3 4 5 Minneapolis 3 3 3 2 1 6 7 Portland, OR 4 4 6 2 2 6 7 Nashville 6 5 6 3 2 8 7 Detroit 3 7 6 4 5 8 8 Indianapolis 6 6 8 5 8 10 10 More juice to be had? Page 14 Smaller market, smaller growth This group tends to demonstrate low demand scoring and low development activity scores. Although these markets score relatively well in saturation, they are collectively the lowest scoring group across all demand indicators, suggesting a corollary weak appetite for new development. Demand indicators Supply indicators Activity indicators Market Population Annual new HH Demographic quality: established Saturation Anchor occupancy New center count (score) New center GLA Fresno 8 8 10 2 6 7 7 Oklahoma City 9 5 9 1 4 8 7 Cincinnati 7 8 6 4 6 7 7 Greenville, SC 7 7 9 2 1 8 9 Birmingham 9 9 7 5 3 8 8 Milwaukee 7 8 9 3 7 8 8 New Orleans 10 6 8 3 8 9 8 Albuquerque 9 8 8 1 1 10 10 Wilkes Barre 10 10 10 3 6 10 10 Buffalo 10 10 10 7 4 10 10 Smaller market, smaller growth The evolution of the shopping center landscape. A Pitney Bowes / Directory of Major Malls white paper Page 15 Conclusion We, at Pitney Bowes and DMM trust that this national overview of the marketplace for major shopping centers, that considered the overall supply, demand and new activity factors has been thought-provoking and provided some unique perspective. Despite the broad-stroke perspective that was employed, we believe that the individual nature of each market reveals the complexity and need for rigorous analysis on a market by market basis, addressing such questions as: •What is the nature and condition of the existing space? •What is the state of the local economy; is the market generating new population growth or stagnating? •What is the demographic make-up of the current population; are there dynamics afoot that drive demand for a new retail character? •Does the market reflect a balance of the factors of supply, demand and new center activity? Trends in retail development are reflecting the changing needs and desires of population. The demands of consumers for retail projects to meet not only their traditional shopping needs but also to fulfill their growing needs for more social environments, entertainment opportunities and overall convenience all lend themselves to a more intense study as retail shopping continues to transform. About Pitney Bowes Pitney Bowes (NYSE: PBI) is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, Location Intelligence, customer engagement, shipping and mailing and global ecommerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes. For more information, visit us online: pitneybowes.com. About Directory of Major Malls, Inc. What started in print in the late 1970s as the Directory of Major Malls has now evolved decades later into THE industry source for comprehensive and accurate retail data. The Directory of Major Malls’ inventory has exploded to over 8,100 major shopping centers and malls with over 303,000 associated store locations, 4,200 site/leasing plans and 23,000+ primary retail real estate contacts. DMM data is available for direct access via ShoppingCenters.com, as custom reports and direct licensed custom data sets containing complete shopping center details, contact information, tenant lists and longitude/latitude coordinates for geospatial analysis. For more information about the DMM data products, visit shoppingcenters.com, Find us on Facebook and follow us on Twitter @Dir_Major_Malls. 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