Program Supplement - Springboard Training

Present Yourself Authoritatively: Command Respect, Communicate
Confidence, & Convey Competence (Program Supplement)
Program Description
When you present yourself authoritatively, everything about you—the words you say, how you
use your voice and body, your positioning, how you look, your presence, and first impressions of
you—communicates confidence and respect. Get your message across as effectively and
professionally as the image you wish to convey about yourself and your business
In this session you will:
Discover a process and receive supporting tools for creating and presenting your messages
effectively;
Explore behaviors that convey a confident presence; and
Practice public speaking skills.
Remember that we form our impressions of each other by how we convey ourselves and our
messages. Command respect, communicate confidence, and convey competence when you give
presentations and introduce yourself.
Process / Supporting Tools
IMPROMPTU ≠ UNPREPARED
1. Worksheet – Presentation Planner & Diary
2. Card – Presentation Quick Notes
A (Attention-grabbing opening)
B (Body)
C (Closing / Conclusion / Commitment / Call)
"No one ever complains about a speech being too short!" ~ Ira Hayes
© Springboard Training. www.SpringboardTraining.com. 301-260-1538. [email protected]
Presentation & Public Speaking Skills for Small-Business Owners (Program Supplement, Continued)
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Ten Authoritative Behaviors
authoritative. adj. Having an air of authority; accustomed to exercising authority;
peremptory. Positive or assertive in speech, tone, manner. Leaving no opportunity for
denial or refusal; imperative. (An authoritative—peremptory—command.)
− Dictionary.com
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The Handshake
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Firm
Dry
Confident w/o uncomfortable
suggestion
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Body
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Stance / posture
“Own the room”
Mirroring
Head nodding
Eyes / holding focus
Gestures
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Physical Positioning
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Personal space / presence
Movement
Seated / standing
Barriers
Room setup
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Word Choice / Phrasing
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Qualifiers
Redundant / filler words
Purposeful phrasing
“To be honest with you…”
“I’d like to…”
“For those of you who don’t know me…”
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Voice
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Projection
Tonality
Inflection
"They expect a professional presentation, so they expect to see a ''professional.''
Dress appropriately for the occasion, but don't be one of the crowd." ~ Wess Roberts
© Springboard Training. www.SpringboardTraining.com. 301-260-1538. [email protected]
Presentation & Public Speaking Skills for Small-Business Owners (Program Supplement, Continued)
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Conversation, “Small Talk”, and Speaking Up
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P.3 of 4
Script
Purpose in mind
Notes
“As I was saying…”
“To continue my point…”
“Before the interruption…”
“Oh, it’s not a bother.”
“It was no big deal.”
“That was just…”
“Oh, THAT old thing!”
“I was simply…”
“No problem!” “Sure thing.”
“No, thank YOU.”
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Accepting “Thanks” / Compliments
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Apologies and Disclaimers
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Say What You Want: “No” and Other Messages
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Direct vs. “beat around the bush”
“No”: explanation necessary?
Challenge / clarification
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Artifacts / Surroundings
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Stuff (“bling”)
Environment – workspace; vehicle
“I’m not quite sure but…”
“I’m new here.”
“I could/may be wrong…”
“It’s just my opinion but…”
“I’m sorry.” (Repeatedly)
“…don’t you think?”
“Not to impose, but…”
Additional “Presentation Skills” Resources
“Presentation Magazine”. www.PresentationMagazine.com
Toastmasters. (National) www.Toastmasters.org (Local) www.GreaterOlney.freetoasthost.org
“Tips for Busy People: Proven Techniques You Can Use to Give Powerful Presentations”.
Pocket Reference Book. Sylvia Henderson.
www.springboardtraining.com/products/invest-success
"There are always three speeches, for every one you actually gave. The
one you practiced, the one you gave, and the one you wish you gave."
~ Dale Carnegie
© Springboard Training. www.SpringboardTraining.com. 301-260-1538. [email protected]
Presentation & Public Speaking Skills for Small-Business Owners (Program Supplement, Continued)
P.4 of 4
Public Speaking Skills Practice
Demonstrate skills
Introduction
Your image!
Mini-Presentation: Your Intro
Your name and business name.
One sentence about how we can benefit from your services or products.
One sentence about how we can help you succeed.
Your website and/or e-mail address for further contact.
Instructions:
Teams of 3. Each person will present in turn (choose your order).
Prep time total = 5 minutes.
Up to 1 minute, presentation
Up to 2 minutes, feedback / discussion
Up to 1 minute, transition to next person
Notes / Feedback
(each person on the team) x 3 people ≈ 15 minutes
"Ask yourself, ‘If I had only sixty seconds on the stage, what would I
absolutely have to say to get my message across?’" ~ Jeff Dewar
Your Facilitator / Presenter: Sylvia Henderson (Bio)
Sylvia helps people SHOW they're as great as they SAY they are. She works with individuals
and organizations (businesses, associations, non-profits, educational, and government) to make
their "people image" (interpersonal skills) match - or exceed - their organizational image for
greater profit, more clients, and a higher degree of personal and professional success. Sign up for
monthly content and bring Sylvia to your organization at www.SpringboardTraining.com.
Blog: http://blog.springboardtraining.com. Twitter: @SuccessLanguage.
© Springboard Training. www.SpringboardTraining.com. 301-260-1538. [email protected]