Library Services
Annual Report
2010-2011
‘Where Information Becomes Knowledge’
This report summarizes the goals, services and resources, notable
opportunities for enhancement and major accomplishments of the Libraries
at Central Piedmont Community College.
Central Piedmont Community College
Contents
Purpose............................................................................................................................................... 2
Commentary ...................................................................................................................................... 2
Major Accomplishments ........................................................................................................................ 4
Library Services .................................................................................................................................. 4
Library Marketing .............................................................................................................................. 4
Library Instruction ............................................................................................................................. 4
Collection Development ..................................................................................................................... 5
Technology ......................................................................................................................................... 5
Facilities ............................................................................................................................................. 5
Training.............................................................................................................................................. 6
Personnel Update ................................................................................................................................... 6
Obstacles/Challenges ............................................................................................................................ 6
Space .................................................................................................................................................. 6
Personnel ............................................................................................................................................ 6
Information Literacy .......................................................................................................................... 6
Funding .............................................................................................................................................. 6
Statistics ................................................................................................................................................ 7
Library Hours ..................................................................................................................................... 7
Library Usage ..................................................................................................................................... 8
Reference Services .............................................................................................................................. 9
Interlibrary Loan ............................................................................................................................... 11
Circulation ........................................................................................................................................ 12
Online Resources .............................................................................................................................. 13
Library Instruction ............................................................................................................................ 17
Collection Status ............................................................................................................................... 19
Library Programming ............................................................................................................................. 21
Staff Accomplishments ........................................................................................................................ 23
Page 1
Executive Summary
Purpose
This document was prepared to share relevant information and insight about the array of services and
resources provided by the Library and highlights of major accomplishments during the 2011/12 academic
year. In the development of this annual report, essential elements representative of the Library’s
performance and commitment to improving services and resources for users was selected. To easily
identify trends, the data collected is presented in a multiple year overview, where possible.
Commentary
Throughout the year, the Library remained at the center of academic activities on all six of the College’s
strategically located campuses. Although there are seven physical library facilities, the system serves as
one cohesive unit. Each library is a full service operation and provides identical services to all users. Our
usage statistics continues to support the library’s premise that students, as well as faculty and staff, rely
heavily on library services and resources. In addition, these statistics dually support the importance and
value of suburban campus libraries.
At the core of the services and resources that the library provides are qualified and willing staff who help
users navigate the plethora of information that abounds in today’s global and technologically advanced
society. To address the growth and need for extension of operational hours at suburban campuses, one of
the administrative goals was to hire part-time librarians with a master’s degree in library science. As a result
of meeting this goal, each suburban campus library is staffed with professional librarians at least 87% of the
time, with the exception of the Cato Law Library (Claw).
In ongoing efforts to review operations for maximum efficiency, it was ascertained that a change in the
existing format for acquiring library resources was necessary. Due to the high number of online courses
offered by the college and the growth of suburban campuses, the library’s collection development policy
was adapted to increase its electronic subscriptions. With the addition of nine new databases acquired this
year, the Library has a total of ninety-two online resources covering multidisciplinary subjects.
As a means to further enhance access to resources online, Library Services purchased netbooks for
student use (on-campus) and received a $20,000 Library Services and Technology Act (LSTA) Planning
Grant from the North Carolina State Library to determine the feasibility of acquiring a new integrated library
and discovery system. In addition, through the college’s technology planning process, several suburban
campuses were able to increase the number of desktop computers available in their facility.
Library Instruction continues to be a major and desired service provided to students and faculty, both on
and off campus. Approximately 9,500 students enrolled in face- to- face and embedded classes received
instruction this academic year. To enhance instruction and improve information literacy initiatives, librarians
began using LibGuides, created interactive tutorials for the Communication Department, and implemented
a four-week internal instructor college for librarians.
Library Services surveyed library patrons and it was evident from patron responses that computer access,
collaborative group and quiet study space were the primarily needs. The majority of the suburban campus
libraries have reached their capacity for collections and seating for patrons. Library managers have taken
Page 2
proactive steps to respond to patron needs by weeding collections, rearranging space for maximum
usability and negotiating with campus deans to acquire dedicated group study space in unoccupied
classrooms.
The ongoing collection of various statistics will continue to aide us in tracking the quality of our services and
resources and in identifying trends to improve overall operations and services.
Library Service is a viable College unit that embraces change and continues to keep abreast of the
changes needed to provide optimal service to our patrons.
Page 3
Library Services
Expanded operational hours at suburban campuses to include the following: opening the week
before classes start and opening on Fridays.
Relocated collections for ease of use by patrons. For example, Telecourses, DVDs, children
picture books, audiobooks, leisure books, and fun reads were all displayed in prominent locations.
Procured access to a group study room outside the library at Levine and Cato Campuses.
Library Marketing
Increased the awareness of library resources and services by utilizing CPCC Facebook page.
Created Library blogs for Harper, Cato and Claw Libraries.
Worked with CPCC Graphic Design Class to design a marketing identity for Library Services.
Participated in Student Resource Day and Fall Feast Activities.
Partnered regularly with Student Life and Family Resource Center to produce library programming for Black
History Month, Women’s History Month, Geek Fest, Student Open House, Fall Feast, Student
Resource Day, Levine Science Fair, International Earth Day, Passport to Success, and Library
Open House.
Library Instruction
Increased the number of Library Instruction classes:
o Total number of in-person instruction classes: 393. Number of students served: 7860
(approximately)
o Total number of embedded classes: 50. Number of students served: 1606.
Created and developed an interactive tutorial for the Communication (COM) department. The
tutorial is live for both COM 110 and COM 231, has a related quiz, and has been imported into ALL
of the COM blackboard shells.
Updated the COM Scavenger Hunt to more accurately reflect resources and information literacy
best practices. Created a Research Assignment in Spring 2011 (similar to an assignment log) that
allows students to note where they found their resources that they will use for their speech, and
practice citing them (both orally and written).
Created instruction Libguides for both internal and external use.
Created a 4-week instructor college as internal training for instruction librarians.
Created a blog (http://blogs.cpcc.edu/lib4ed/) to market library services, tools, and library
instruction staff to the faculty who take advantage of library instruction services and resources.
Assigned subject liaisons to instruction librarians to better market skills and services to specific
faculty and increased the diversity of class subjects taught.
Increased usage of Libguides since their launch in fall 2010.
Changed weekly instruction open labs to twice monthly: one meeting serves as a discussion of
instruction topics and a forum for discussing an instruction research article, and the other is a
hands-on clinic designed to improve instruction activities and pedagogy.
Created an ENG liaison group (with professional development credit) in order to improve
communication with the English department and to develop tutorials for all sections of ENG
111/112/113 (similar to Communication).
Page 4
Conducted a survey and focus group of ESL students to assess whether we are meeting their
needs. Data obtained is being used to support a request to hire a Basic Skills / ESL librarian,
serving a previously underserved population.
Began using QR codes for research guides.
Collection Development
Acquired, processed and cataloged 8,479 pieces of material including both donated and purchased
books, e-books, AV resources and equipment.
Partnered with CPCC’s Disability Services, Marketing and the Teaching and Innovation Commons
to catalog materials/equipment in order to circulate materials and equipment for students using
assistive technology, for student recruitment, and for faculty technology development.
o Selection, acquisition, processing and cataloging of 2, 287 individual titles; 2,974 total
items
Acquired nine (9) new databases which increase the number of total databases purchased by
CPCC up to 29. Patrons have access to a total of Ninety-two (92) database resource offerings
when NCLive resources are included.
o Libguides
o R2 Library
o SRO w/CREDO
o Anatomy TV enhanced Dental, Cardio and Thorax w/3D
o ACS-4 for 2 online journal package
o RefUniverse
o Films on Demand
o Mango
o Marcive
Preformed systematic weeding to reduce the age of the library collection and increased Resources
for College Libraries holdings (RCL). RCL is used to select materials for college libraries and
offers the most current core title selections for a library’s collection. RCL/RCR title increases –
RCL/RCR holdings have increased by 50% from December 2007; up 2 percentage points since
December 2009. Collections at all libraries were weeded.
Completed the reviewing and weeding of microfilm holdings. Microfilm collections retained are
being relocated to the first floor of the Central Library.
Technology
Purchased netbooks for student use. Students were allowed to check netbooks out and take them
to class for three hours.
Received a $20,000 LSTA Technology Planning Grant for determining the need for an Integrated
Library System as well as a Library Discovery Service.
Increased the number of computers available to students in the various libraries.
Worked with ITS and Campus Printing to improve student access to copiers and printers (Color
and BW) by acquiring these devices in some locations.
Facilities
Physical space in all libraries was redesign for more efficient use. For example, collections were
weeded and shifted. DVDs were moved at Mercancas to make them more visible to the users.
Page 5
Shelving was removed at Levine and Mercancas campuses to provide more group and individual
study space.
Repurposed and redesigned existing service desks at Central and suburban campuses.
Surplused old equipment from all libraries and library storage areas.
Expanded Archives physical space and installed compact shelving to enhance access to the
college’s history.
Training
Improved new employee training by moving training materials from a physical folder to an online
Blackboard class.
Began developing an all staff core competency training program.
Lynette Kendrick was hired as Library Specialist replacing Velma Jackson who resigned.
Three (3) additional part-time Librarians were hired.
Library Services began using three (3) work study students at the Central Campus to help support
Reference, Circulation and Learning Commons.
Part-time staff positions were re-evaluated and job titles changed to bring consistency based on job
duties and responsibilities.
Space
Four of the six suburban libraries are at capacity for serving students. They lack the space to expand
or provide quiet and group study space, a service that is requested by users.
The lack of a dedicated computer classroom to teach Library Instruction classes at the suburban
campuses
Personnel
Coverage of all service points during all open hours by a professional librarian.
Information Literacy
Task of reaching out to instructors to incorporate library instruction into the course syllabus
or get their classes into the library.
Funding
Increase basic funding to cover inflation, support for new programs and growth of student population.
Page 6
Library Hours
Central Campus Per Week
Suburban Campuses Per Week
Overall Total Per Week
06-07
65.5
265
330.5
07-08
65.5
265
330.5
08-09
65.5
265
330.5
09-10 10-11
65.5
65.5
238
226
303.5
291.5
350
300
250
Central Campus Per Week
200
Suburban Campuses Per
Week
150
Overall Total Per Week
100
50
0
06-07
07-08
08-09
09-10
10-11
Page 7
Library Usage
Gate Count by Campus
2006/07 2007/08 2008/09 2009/2010 2010/2011
Suburban
103,237 117,803 131,677
Campuses
Central
246,113 285,000 324,890
Campus*
All Campus
349,350 402,803 456,567
Total
134,528
150,789
302,016
290,899
438,168
441,688
All Campus Total
500,000
450,000
400,000
350,000
300,000
250,000
200,000
150,000
100,000
50,000
0
All Campus Total
Page 8
Reference Services
Reference Transactions
NCKnows (real time chat reference)
2006/07 2007/08 2008/09 2009/10 2010/11
Years
CPCC librarian,
chats accepted
CPCC student use
Years
173
202
123
338
379
663
851
489*
88
2006/07 2007/08
Ask a Librarian
(email reference):
questions answered
Years
350
127
110
2008/09 2009/10 2010/11
96
100
110
LibH3lp (real time chat reference)
2006/07 2007/08 2008/09 2009/10 2010/11
CPCC librarian,
chats accepted
435*
428
Guest accounts
The new policy for guest accounts has worked well to control usage by guests, giving priority to CPCC students.
1. Usage count is taken by a sign-in log rather than by Footprints.
2. The usage is limited to one hour per sign-in.
3. The number of sign-ins are not limited.
In summary, the current count represents hours used. The previous years’ count (prior to 2008) represented
accounts given out, allowing many hours of usage.
Years
2006/07 2007/08 2008/09 2009/10 2010/11
Guest
accounts
456
933
1537
1064
3092
to use
computers
Page 9
Monthly Comparison to Previous Year (Guest Users)
450
400
350
300
250
2009-2010
200
2010-2011
150
100
50
0
Guest Users- Yearly Comparison
3096
3500
3000
2500
2000
Total
1064
1500
1000
500
0
2009-2010
2010-2011
Page 10
Interlibrary Loan
Interlibrary Loan
Books loaned to other library systems
Articles sent to other library systems
Books borrowed for CPCC users
Articles obtained for CPCC users
06/07
257
30
124
108
07/08
245
45
111
85
08/09
252
52
94
31
09/10
290
4
67
19
10/11
257
6
54
6
Interlibrary Loan Usage
300
250
Books loaned to other library
systems
200
Articles sent to other library
systems
150
Books borrowed for CPCC users
100
Articles obtained for CPCC users
50
0
06/07
07/08
08/09
09/10
Page 11
10/11
Circulation
Use Counts by Campus
Cato
Circulation
Equipment
In-house use
Claw
1333
176
123
Use Counts 2010-11
Central Harper Harris
Levine
North
Total
190
10840
2655
1427
2568
548
19561
2
2629
131
44
235
63
3280
548
3753
15 N/A
na
22
4461
09-10
Cato
Circulation
Equipment
In-house use
Claw
506
66
5
Central Harper Harris
Levine
North
Total
10132
1315
1631
2494
351
16584
703
92
66
273
61
1261
212 N/A
N/A
54
35
40
346
155
08-09
Cato
Circulation
Equipment
In-house use
Circulation
Equipment
In House Use
Claw
Central Harper Harris
Levine
North
Total
1498 N/A
13753
1024
1511
2322
685
20793
221 N/A
1010
76
117
224
132
1780
217
670 N/A
9
61
171
86
1214
06-07
07-08
08-09
09-10
10-11
17505
19432
20793
16584
16993
2608
2291
1780
1261
3045
N/A
N/A
1214
346
4461
25000
20000
15000
Circulation
Equipment
10000
In House Use
5000
0
06-07
07-08
08-09
09-10
10-11
Page 12
Page 13
Wall Street Journal
Teacher Reference Center
Science Reference Center
ReferenceUSA
Primary Search (Children's Magazines)
Morningstar
Middle Search Plus
MAS Ultra - School Edition
Job & Career Accelerator
HeritageQuest
GPO
ERIC (Education)
CQ Weekly
ClasePeriodica
Auto Repair Reference Center
Academic Search Premier
Online Resources
Use of NCLive Resources
The largest group of databases provided to CPCC Libraries users is from NCLive, a statewide
collaborative. Here are the usage statistics for the various databases.
250000
200000
150000
100000
50000
2010-2011 Searches
0
2009-2010 Searches
2008-2009 Searches
Total Annual Searched 2008-2011
2010-2011
Searches
765478
2009-2010
Searches
308535
2008-2009
Searches
329213
Visual Overview
900000
800000
700000
600000
500000
400000
300000
200000
100000
0
Searches
Searches
Searches
2010-2011
2009-2010
2008-2009
Page 14
Use of Library Purchased Online Resources
Master Resource List
Resource
Associates Programs Source Plus
Biography Reference Bank
Credo Reference
eHraf
Films on Demand
History Reference Center
Literature Resource Center
Nursing & Allied Health Source (Proquest)
Nursing and Allied Health (Gale)
Nursing Resource Center (Gale)
Opposing Viewpoints
ProQuest Criminal Justice
ProQuest Historical Newspapers New York Times (1851-2007) w/
Index (1851-1993)
R2 Library
Safari
Salem Press (Free -- comes w Book purchase)
Wall Street Journal
Worldbook
Page 15
2010200920082011
2010
2009
Searches Searches Searches
139395
10249
No data
1851
784
No data
7620
1150
No data
328
402
24
18621
7526
No data
32588
32804
No data
35747
No data
33555
2931
6562
No data
7004
1145
No data
7034
20574
35467
29507
103891
118795
2144
4598
No data
912
140
165
332
949
524
1765
No data
326
588
4074
1332
No data
No data
No data
No data
No data
821
Page 16
Worldbook
Wall Street Journal
Salem Press (Free -- comes w Book…
Safari
Resource
Associates Programs Source Plus
Biography Reference Bank
Credo Reference
eHraf
Films on Demand
History Reference Center
Literature Resource Center
Nursing & Allied Health Source…
Nursing and Allied Health (Gale)
Nursing Resource Center (Gale)
Opposing Viewpoints
ProQuest Criminal Justice
ProQuest Historical Newspapers…
R2 Library
140000
120000
100000
80000
60000
40000
20000
0
2010-2011
2010-2011
2009-2010
2008-2009
Library Instruction
Classes
400
350
300
250
200
Classes
150
100
50
0
Classes
Students
20062007
258
4801
20072008
226
1191
2008-2009
300
5773
10000
20092010
416
8975
20102011
384
7660
8975
9000
7660
8000
7000
5773
6000
5000
4801
Classes
Students
4000
3000
2000
1000
1191
258
226
300
416
384
0
2006-2007 2007-2008 2008-2009 2009-2010 2010-2011
Page 17
Instruction count by month
20092010
20102011
Instruction
Sessions
LI Class # of
Sessions
LI Class # of
Sessions
Students
20092010
20102011
LI Class # of
Students
LI Class # of
Students
Jul Au
y
g
Se
pt
O
ct
No De
v
c
Ja
n
9
16
59
41
29
3
19 38
9
20
60
54
35
0
21 48
Jul Au
y
g
16 31
8
2
16 40
8
0
Se
pt
12
56
12
00
Oct
81
0
10
80
No De Ja
v
c
n
62
41
64
6
2
70
42
0
0
0
Fe
b
Fe
b
63
2
96
0
M
ar
19
8
A
pr
Ma Jun
y
e
Tot
al
7
2
6
416
66
36
6
28
384
Ma
r
44
42
13
20
A
pr
M
ay
82
44
72
0
12
0
Ju
ne
12
7
56
0
Tot
al
897
5
766
0
Instruction count by campus
2009-2010
2010-2011
Instruction
Sessions
Class #
Class #
2010-2011
2010-2011
Instruction
Sessions
Student #
Student #
Cato
Central
Harper
Harris
Levine
North
Totals
29
29
275
206
8
22
10
10
74
93
20
12
416
384
Cato
Central
Harper
Harris
Levine
North
Totals
577
580
6503
4120
100
440
110
200
1316
1860
369
220
8975
7660
Page 18
Collection Status
Total Items Added
Total Items
Deselected
7453
25565
Total
Number of
Items in the
catalog
117888
Collection Expenditures
2010/11
Materials
Books/EL
(electronic books)
Books on standing
order
Electronic serials
on standing order
Print serials on
standing order
AV: CD, DVD
Sub-Total
S & H @ 3.6%
Tax @ 8.25%
Grand Total
Total Figures
80,350.76
3,240.89
128,061.52
36,170.01
12,651.50
260,474.68
9,377.09
22,241.28
292,093.05
Materials
Books/EL (electronic
books)
Books on standing
order
Electronic Resources
Print serials on
standing order
AV: CD, DVD
Total
Totals + SH/Taxes
Materials
Books/EL
(electronic
99,637.97 books)
Books on
3,873.26 standing order
Electronic
serials on
128,061.52 standing order
Print serials on
44,706.97 standing order
15,813.34
292,093.06 Grand Total
Percentages
34.11%
1.33%
43.84%
15.31%
5.41%
1.000000012
Page 19
Materials Budget Total Figures
Books/EL (electronic books)
Books on standing order
Electronic serials on standing order
Print serials on standing order
AV: CD, DVD
Sub-Total
S & H @ 3.6%
Tax @ 8.25%
Grand Total
0%
10%
35%
15%
4%
31%
1%
3%
1%
Collection Expenditures
2005/06-2010/11
2005/2006 2006/2007 2007/2008 2008/2009 2009/2010 2010/2011
Materials
Print and Electronic
$30,278.66 $41,986.58 $39,910.86 $33,415.02 $64,055.55 $99,637.97
Books
Books on standing
$11,186.86
$4,763.62
$9,773.18
$3,841.64
$3,635.08
order
$3,873.26
Electronic serials-on
$71,509.64 $56,869.68 $66,137.22 $82,214.06 $96,472.53 $128,061.52
standing order
Print serials-on
$39,413.22 $60,265.65 $71,287.65 $64,046.42 $41,067.94 $44,706.97
standing order
$7,224.68 $10,725.51 $10,065.94 $16,081.23 $13,733.61 $15,813.34
AV: CD, DVD, VHS
Total: $159,613.06 $174,116.04 $197,174.85 $199,598.37 $218,964.71 $292,093.06
Page 20
Library Programming
Events Calendar
July
Fri, July 30
August
Tue, Aug 3
Thu, Aug 26
September
Wed, Sep 1
Thu, Sep 2
Wed, Sep 8
Thu, Sep 9
Thu, Sep 16
Wed, Sep 22
Mon, Sep 27
Wed, Sep 29
October
Wed, Oct 6
Thu, Oct 14
Oct 18-19
Wed, Oct 20
Thu, Oct 21
Wed, Oct 27
November
Wed/Thu,
Nov 10/11
Wk of Nov 15
Event
Campus
Time
New Student orientation (lib will have a
table)
Overcash
9-1
Share Academy
Student Resources Day
Harris
North
All day
Student Resources Day
Bake Sale for Scholarship
Student Resources Day
Student Resources Day
Student Resources Day
Student Resources Day
Constitution Day Celebration
Library Open House
Battle of Charlotte painting dedication
Library Open House
Central
Central
Levine
Cato
Harper
Harris
Central
Central
Central, LR atrium
Campuses
quad
Fall Fest
Fall Fest
United Way & Library Scholarship preview
book sale—for employees only
Fall Fest
United Way & Library Scholarship book sale
Fall Fest
PBS film – “Reel Injun: On the Trail of the
Hollywood Indian:
North
Harris
Central
Geek Fest
Levine
Fines Forgiveness Week
All campuses
Page 21
Central
Central
Harper
Central
11-1
10:30am
11-1
10-2
Tate
All week
Tue, Nov16
December
Wed, Dec 1
January, 2011
Thu, Jan 27
February
Wed, Feb 23
Wed, Feb 3
Thur, Feb 17
Tues, Feb 22
March
Tue, Mar 22
April
Apr 11-16
Mon, Apr 11
Wed, Apr 13
Wed, Apr 27
Tue, Apr 19
Wed, Apr 20
Tue, Apr 26
May
Tue, May 3
June
Tue, Jun 28
PBS film – “Deep Down”
Central
Pease
PBS film – “The Calling”
Central
Tate
PBS film – “For Once in My Life”
Central
Pease
PBS film – “Bhutto”
Stu Res Day
Holeman concert
“Never Feed the Troll”
Central
Central
Pease
LR404
Pease
Overcash
11-12:30
PBS film – “Pushing the Elephant”
Central
Pease
Nat’l Lib Wk (Apr 12 – Nat Lib Worker’s Day;
Apr 15 get-together breakfast)
Sensoria – Sonia’s event
Sensoria – Dr. Zeiss “Author’s Showcase”
PBS film – “Bhutto”
Harper Spring Fest
Central Spring Fest; Levine Int’l Earth
Festival
North Spring Fest
All campuses
(brkfst @ Central)
Central
Central
Central
Harper
Central, Levine
Tate
Lib atrium
Tate
PBS film – “Welcome to Shelbyville”
Central
PBS film – “Two Spirits”
Central
Page 22
North
Tate
Lula Andrews, Library Assistant
Library Committees:
Library Marketing Committee,
Library Sunshine Committee
Professional Development Activities:
Employee Health and Fitness Day
Classified Staff Professional Development Day
Basic Book Repair Workshop
Two Million Minutes Documentary Screening and Discussion
Archives Preservation
Understanding Credit Cards
Heartsaver CPR
Libraries and Copyright
Celebrate National Wear Red Day
Piedmont Blues with John Dee Holeman
Life’s Simple Seven Diabetes Lunch and Learn
Professional Meetings and Workshops Attended 2010/2011:
Book Repair Workshop at UNCC
Projects/Other Activities Not Included Elsewhere
Coordinate birthday and other types of celebrations for the library
Accepts responsibility for maintaining library public plants
Jennifer Arnold, Director of Library Services
Awards, Honors, Publications:
Arnold, Jennifer. “The Community College Conundrum: Workforce Issues in Community College
Libraries.” Library Trends 59.1-2 (Summer/Fall 2010): 220-236.
Library Committees:
Scholarship Committee
Tech Team (disbanded)
Training
Cataloging Advisory
ILS Committee
Campus Committees:
General Education Committee
Copyright Committee
Professional Memberships/ Professional Committees:
ALA
ALCTS
NASIG – Served as member of Awards and Recognition Committee for 10/11
NC LIVE Resources Advisory Committee – COI rep for community colleges
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Presentation Made/Classes Taught :
Arnold, Jennifer. “Student Reflections on Library Instruction: What They Think They’ve Learned, What They
Still Don’t Know, and How to Bridge the Gap.” NCLA Library Instruction at the Point of Need Conference,
Thomasville, NC. Oct. 31, 2010.
Taught Fundamentals of Collection Development and Management for ALCTS (Aug. 2010)
Professional Development Activities:
NASIG 25th Annual Conference
Webinar: Making the Difference in Discovery
Library Archives Preservation
Leadership Development: Developing the Leader Within You
Library Instruction at the Point of Need Conference
Webinar: The Ethics of Innovation an OCLC/Library
Copyright: What do you know?
Libraries and Copyright Colleague Datatel Web UI Training
38 total hours of professional development
Professional Meetings and Workshops:
NCLA Library Instruction at the Point of Need Conference
NASIG Annual Conference
Projects/Other Activities Not Included Elsewhere
Elected NASIG Treasurer-Elect (3 year term)
Serve on UNC-Greensboro LIS Advisory Board
Participated in focus group for Nora Bird’s research on community colleges/developing a potential
curriculum in cc librarianship
Completed training as an instructor for ALCTS’ Fundamentals of Acquisitions – will begin teaching in
2011.
Volunteered at both peak registration and start-of-semester info tables
Kimberley Balcos, Assistant Director
Awards, Honors, Publications:
The CPCC Collection Development Policy under my 2009 revision was published on a CD
accompanying the book, Collection Development and Management for the 21 st Century, written by
Vicki Gregory and published by Neal-Schuman.
Library Committees:
Cataloging Advisory Committee
Collection Development Team
Technology Team
Training Advisory committee
Web Services Advisory Team
Social Networking Group
ILS Research Committee
ILS Grant Team
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Campus Committees:
College Fellows
eLearning QCR panels
Curriculum Committee
Professional Memberships/ Professional Committees:
ALA
NCLA
NCCCLRA
Presentation Made/Classes Taught:
RTSS Workshop Presentation: Loaning ebook readers-policies, procedures, practices
Guest Speaker, UNCG MLS Program--LIS 612Collection Management class (Dr. Carol Jordan,
presiding) Planning and implementation for Weeding Collections at CPCC
Professional Development Activities:
VPL Spring Forum: Accountability, Collaboration, and Best Practices in Teaching & Learning;
Personality in the Office: What Color are YOU?;
Fundamentals of Collection Development & Management;
FRBR, FRAD, RDA: an update and overview;
Office Communicator Instant Messages;
PDP Training for Supervisors & Employees;
OCLC Connexion Browser Copy Cataloging,
RDA: Road to Implementation;
Online Cataloging Resources & Tools;
Real Library Solutions Using Competencies;
Social Media Decision Making;
Developing the Leader Within You;
Libraries & Copyright
Professional Meetings and Workshops:
Charleston Issues in Book & Serial Acquisition Conference
ACRL 2010 Virtual conference
Carolina Consortium Meeting
Journal Finder User’s Group Meeting
Projects/Other Activities Not Included Elsewhere:
Creating partnership with Goodwill Industries to sell donated book remainders, post-library book sale to
raise scholarship funds and to recycle discarded items such as broken video-tapes and damaged
books.
Extensive analysis, weeding and development of the library collection, 58% of which features
publication dates over 21 years in age. Due to low circulation statistics, documented perceptions by
students and faculty that the collection is outdated and failing to meet their academic needs, and the
proposal to consolidate the print collection to one floor for ease of access, the collection has been
heavily weeded in most of the LC subject areas based on criteria such as a review using BBAS ,
accreditation needs, curriculum revisions and additions, the age of the materials, circulation/usage
statistics, and the overall quality and condition of the resources.
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Jennifer Balance, Librarian
Library Committees:
Tech team (disbanded)
Web advisory committee
Collection Development team (no longer a current member)
Reference advisory team
Lincoln Exhibit task force (chair—temporary group)
Library Instruction Advisory Committee
Classes Taught:
54 in-person Library Instruction Classes
18 embedded courses
Presentations:
Metrolina Info Lit Conference- Title: Library Instruction Planning made Easy(er) with
Libguides (with Erin Payton)
Metrolina Info Lit Conference- Title: Embedded Librarians-Looking Back,Looking Forward
(with Grant LeFoe-SPCC and Doug Short and Amy Burns)
CPCC Learning Across the College- Title: Steaming Videos, Articles and eBooks, Oh My!:
Incorporating library resources into your online courses. (with Steve Osler)
LAUN-CH Research Forum- Title: Examining the Library and Information Needs of ESL
Students (with MLIS intern Andrew Schenck)
NCCCLRA Unconference-Title: Connecting Online with Patrons (with Steve Osler)
Library presentation for the PT faculty PD session “Building PT Faculty Community”
Conferences Attended:
Metrolina Information Literacy Conference
Learning Across the College Showcase
LAUN-CH Research Forum
NCCCLRA Unconference
The 21st Century Library Instructor: Innovative methods to engage today’s students- UNCCharlotte
PD Attendances:
TEDxCharlotte Session 4
Developing the Leader Within You
Copyright: What do you know?
Libraries and Copyright
25 total hours of PD
Projects/Other Activities Not Included Elsewhere:
Hosted and coordinated the first annual ShareAcademy library conference (Aug 2010)
Grant Reviewer for ALA traveling Exhibitions grant called: Exploring Jewish History and
Culture (February 2011)
Compiled and maintained statistics data and survey data for all embedded librarian courses,
Wrote best practices and How-tos for embedded librarians.
Developed Instructor College- a CPCC library instructor training course- to run July 2011
Libguides usability testing (w/Steve)
TRiO meeting/Training to help the group with library information
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Conducted focus group with ESL students (Andrew-MLIS intern)
Tutorial creation for COM log assignment
Worked with PD department to get credit for ENG library liaisons program
Coordinating events and speakers for NEH/ALA Lincoln exhibit
Weeded the Central library and Levine ART collection, Assisted in weeding Harper
collection and with Harper furniture move
Never Feed the Troll- film screening (w/Kimberley)
Weekly Footprints reports
Instruction team—identified info lit standards for library /ENG info lit curriculum (TILL)
Nicki Brooks, Administrative Assistant II
Library Committees:
Training Advisory Committee
Marketing Committee
Sunshine Committee
Professional Development Activities:
Microsoft Office (Word) Certificate Training
Microsoft Office (Excel) Certificate Training
Rosetta Stone (Spanish)
Datatel & e-procurement Training
Libraries & Copyright
Projects/Other Activities Not Included Elsewhere:
Information Tables (Spring & Fall)
Student Orientation Days
Spring Fest Volunteer
Helped Plan Staff Retreat (July & Dec)
Amy Burns, Senior Librarian
Library Committees:
Cataloging Committee
Instruction Committee
Campus Committees:
Levine Leadership Team
Levine ESS Team
Levine ANTS Pilot Program
Professional Memberships/ Professional Committees:
NCLA
NCCCLRA
Metrolina Library Association
Presentation Made/Classes Taught:
Library instruction classes: 37
Page 27
“Embedded Librarians: looking back/looking forward”
Metrolina Library Association Information Literacy conference 6/16/2011
Professional Development Activities:
Introduction to the Incident Command System for Higher Education – 6/15/11
Blackboard Updates – 6/15/11
NIMS 100 - Introduction to the Incident Command System for Higher Education (Online)6/15/11
63 hrs. CPCC PD
Professional Meetings and Workshops:
Tweet this – social networking in higher education, Rowan Cabarrus Community College,
NC Research Park, 6/6/2011
Users and Uses of Web 2.0 in Higher Ed - Rowan Cabarrus Community College, NC
Research Park, 6/6/2011
Embedded Librarians: Integrating Information Literacy Instruction at the Point of Need
ALA online workshop 4/26/2011
Grant Writing Basics – State Library of North Carolina 3/19/2011
Library Instruction at the Point of Need Davidson Community College 10/29/2011
21st Century Library Instructor – UNCC Atkins Library 8/2/2010
Share Academy CPCC Aug. 8/4/2010
Jonathan Carter, Library Specialist
Library Committees:
Library Scholarship
Campus Committees:
Classified Staff (volunteer)
Presentation Made/Classes Taught:
Worked with Erin Payton to create a 5 week Library Orientation class with the CED students
Spring 2011
Projects/Other Activities Not Included Elsewhere:
Worked with reorganizing Harper campus library stacks
Linda Colbert, Library Specialist
Library Committees:
Crossroad Café Liaison
Sunshine (chairperson)
Tech Team
Interviewing Committee
ILS
Circulation Policy and Procedure Revision
Training Advisor Team
Professional Memberships/Professional Committees:
AAWCC
Page 28
Seanc
Presentation Made/Classes Taught:
International Conference on Disability
Libris 2010
Professional Development Activities:
Professional Development Classes
Dimensions of Leadership
Classified Staff Development
Professional Meetings and Workshops Attended:
International Conference on Disability
Dimensions of Leadership
Projects/Other Activities Not Included Elsewhere:
Precinct Committee
Friendship Trays
Eastern Stars
American Cancer Society
North Park Neighborhood
Justin Mark Coltrain, Library Specialist Sr.
Awards, Honors, Publications
Received NCCCLA’s Scottie Cox Scholarship, 2011
“Drink Small: The Way Drink Think,” Living Blues Magazine #208, August 2010
“Irma Thomas: Still in the Middle of It All,” Living Blues Magazine #208, August 2010
Thomas Norwood: My Foot was Real Funky and Strong,” Living Blues Magazine #213, June
2011
Library Committees:
CPCC Library Marketing Committee
CPCC Library Scholarship Committee
CPCC Library Archives Committee
CPCC Library Black History Month Committee
Co-coordinated Black History Month Concert: “Piedmont Blues with John Dee Holeman,”
Feb. 17, 2011
Campus Committees:
Skyline Run 2011, co-captain for Levine, Spring 2011
For Credit Classes Taken:
For UNCG’s MLIS:
o LIS 615 Collection Management, 3 credit hours (Fall 2010)
o LIS 620 Information Sources and Services, 3 credit hours (Spring 2011)
o LIS 631 Emerging Technological Trends in Information Access, 3 credit hours (Fall
2010)
o LIS 650 Library Administration and Management, 3 credit hours (Spring 2011)
Presentation Made/Classes Taught:
Taught 46 Library Instruction classes 2010/2011
Page 29
Was embedded in four sections of BUS 110 online, Spring 2011
Was embedded in two sections of BUS 110 online, Summer 2011
Professional Development Activities:
Attended NCLA’s “Library Instruction at the Point of Need,” 10/29/2010
Also see “For Credit Classes Taken”
Professional Meetings and Workshops Attended:
Attended NCLA’s “Library Instruction at the Point of Need,” 10/29/2010
Gena Craig, Librarian
Library Committees:
Tech Team/Tech Plan Team
WebSat
Sunshine
Training Advisory
ILS Planning
Cataloging Advisory
Collection Development
Campus Committee:
Professional Staff Welfare
Professional Memberships/ Professional Committees
North Carolina Library Association (NCLA)
NCCCLRA
Presentation Made/Classes Taught:
Taught 9 library instruction classes
Laptop Encryption Training
Symphony Training to new staff
Reports Training
Inventory Training
iTalc Training
Professional Development Activities:
Cataloging Basics Access Points
Student Code of Conduct-Procedures/Reports
Classroom Management Techniques for Librarians
Library Thing for Libraries and You
The Resource Sharing Detective
Practical Approaches to Information Literacy
Libraries and Services Going Mobile: Handheld Services for Libraries
Leadership Training
Management 101: Budgeting and Policy Making
Management 101: Human Resources
Management 101: Project Management
Google-More-Even More: Tools for Librarians
Basic MARC Tagging for Books
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Status Discarded: The Who, What, When, Where, and How of Weeding
Copyright Presentation and Workshop
Datatel Web UI Training
Serving Two Masters: Physical and Virtual Services in the Academic Library
BlackBoard Updates
Overview of Office 2010
What Do eReader Customers Really, Really Want?
Cataloging as Collaborative Librarianship: Partnering with your Colleagues
Cataloging Efficiencies That Make a Difference
What Traditional Publishers Can Learn from Self-Publishers
Digital Bookmaking Tools Roundup
Professional Meetings and Workshops:
Library Resources Association (LRA) District V meeting
Projects/Other Activities Not Included Elsewhere:
Grants Coordinator: LSTA Grant work – consultant meetings, scheduling demos, reading
RFI materials, organizing team meetings, completing and submitting grant paperwork, etc.
Anne F. Egger, Library Assistant
Library Committees:
Archives
Sunshine Fund
Campus Committees:
ACA 118 Scholarship
Professional Memberships/ Professional Committees:
Metrolina Library Association
Society of American Archivists
Presentation Made/Classes Taught :
Presentation to Library Staff in October 2010 for attendance of the Emerging Technologies
Summit at Mississippi State.
Professional Development Activities:
Office Communication Instant Messages
Classified Staff Professional Development Day
Microsoft Office Tips and Tricks
Basic Excel Skills
Emotional Intelligence at Work
Work Smarts
Emerging Technologies Summit
Assert Yourself
Work-life Balance
Developing the Leader Within You
Basic Word Skills
Ethics in the Workplace
Basic PowerPoint Skills
Page 31
Email Etiquette
Impressive Presentations Skills
Get to the Point: Painless Advice for Professional Writing
People Styles at Work
Basic Outlook 2007
Good Telephone Etiquette
Clear Communication
Conflict Resolution in the Workplace
Problem Solving Techniques and Tools
Libraries and Copyright
Datatel Web UI Training
MS Word Intermediate: Tables & Graphics
MS Word Intermediate: Formatting and Proofing
MS Word Intermediate: Mailings & Templates
Piedmont Blues with John Dee Holeman
MS outlook Intermediate: Templates & Toolbars
MS Outlook Intermediate: Interface with Sharepoint
MS Outlook Intermediate: Manage Multiple Accounts/Calendars
Professional Meetings and Workshops Attended:
Emerging Technologies Summit 9/17/10
Englebert, Pamela J., Media Equipment Specialist
Library Committees:
Marketing
Archives
Campus Committees:
Sensoria
Skyline Run
Clay Pigeon Shoot
Professional Memberships/ Professional Committees:
NC LRA
Presentation Made/Classes Taught :
Acting for the Camera/Drama (4)
Professional Development Activities:
Office Communicator, Instant Messages
Staying Committed to Great Customer Services – When your Library is in Chaos
Libraries and Copyright
Datatel Web UI Training
MS Word Intermediate: Mailings and Templates
MS Word Intermediate: Formatting and Proofing
MS Excel Intermediate: Formatting Data
Grant Writing Workshop
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Piedmont Blues with John Dee Holeman
“Bhutto” an Emmy Award Winning PBS film preview
Welcome to Shelbyville
Professional Meetings and Workshops:
NC LRA March 2011
Yolyndra Green, Library Specialist
Library Committees:
Cataloging
Sunshine
Scholarship
Tech Team (until March 2011)
Campus Committees:
CPCC Diversity Committee
Presentation Made/Classes Taught :
ACRL, March 2011
International Conference on Disability, April 2011
Professional Development Activities:
CPCC PD Classes as needed for PD hours/credit – 20+ hours
Retha Hall, Senior Librarian
Awards, Honors, Publications
Library Services Employee of the Month (Nov-Dec 2010)
Library Committees:
Cataloging, Marketing and Library Scholarship Committee
Reference and Library Instruction
Campus Committees:
Cato Campus Leadership Team
Building Captains- Cato Campus
Innovation Grant Committee
Minority Male Mentoring (3MP) Project (Enrollment and Student Services)
Student Female Discipline Project (Enrollment and Student Services)
Classes taught:
Library Instruction -29 classes; 577 students
Professional Development Activities (off campus)
Copy right Workshop (Sept 2010)
NCLA Leadership Conference (Nov 2010)
From Grant Writing to Grant Seeking (Nov 2010)
LAUNC-CH Conference (March 2011)
NCCCLRA Conference (March 2011)
Professional Meetings and Workshops:
Page 33
Attended Cato Campus Building Emergency Preparedness Training Session (Dec 2010)
Security; Management Training – True North (Oct 2010)
Librarian/Administration meetings, workshops
Projects/Other Activities Not Included Elsewhere:
Coordinated Joint Meeting between library personnel and paralegal administration (Sept
2010)
Paralegal Technology Program ABA Accreditation participation (January 2011)
Development of Five Year Library Plan for Cato Libraries
Reconfiguration Plans submitted of Cato Library as part of Campus Facility Plan
Minor Renovations at Claw Libraries to increase storage space
Weeding, cleaning, shelf reading of collection at both libraries: Cato A –A, part of P section
Updated Holdings list and Weeded Periodicals at Cato and Claw
Weeded and shifted collection at Claw (ABA review)
Embedded Librarian- 1 class CJC282, Jack Monell
Program Development/ Exhibits/Displays
Worked with part time staff to encourage them to put up displays in library (student success,
black history month, poetry, jobs/careers, etc.)
SOS Week: Designed Stress Tip cards
Worked with Cato Student Life to provide programs: Film showing: Me Facing Life (March
2011)
Black History month display for Cato/CLAW– US Postal service Diversity Committee
Developed Library Event Proposal Form
Increased library instruction @ Cato, two new instructors
Other
Ask a Librarian,H3lp Chat) Virtual Reference
Met with Cato Middle College teachers to promote library services and instruction (fall
2010)
Completed Grant Writing to Grant Seeking (Nov 2010)
Weeded Collection@ Cato Library w/CD Team members (Balance, Short)- Dec 10, Sp11
Participated in selection process of hiring part time staff members for Cato/Claw
Train new employees
Coordinated Fine Forgiveness –Amnesty Food Drives for libraries with Loaves and Fishes
Food, Inc (food pantry)
GED/Adult High School Graduation Volunteer, Skyline Run Volunteer
Equipment Inventory/Surplus Items (June)
Peak registrations volunteer (June/July)
Martin D. House, Assistant Director for Public Services
Library Committees:
Technology
Emerging Technology
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Instruction
Embedded Librarian Project
ILS RFI and RFP
Training
Circulation
Professional Memberships/ Professional Committees
North Carolina Library Association
Attended the NCCCLRA Conference (Now a Member)
Created a new website for the 2011 Conference
Named the new webmaster for this group
Created and designed two new websites, and have set up list-servs for this group
Projects/Other Activities Not Included Elsewhere
Worked daily to better understand the workflows and procedures in the Circulation and
Reference areas.
Staff the public service desks weekly
Ongoing member of the ILS Committee, which is reviewing ILS products for possible
purchase. This committee is now working on an LSTA grant for a new ILS.
Drafted Core Competencies and am working, as time allows, on training for all staff to
ensure basic competencies. Core Competencies have been drafted and Julie Obst is
developing training.
Developed a new floor plan for the Learning Commons using GoogleSketchUp
Worked with my supervisory staff to develop a 1,3,5 Year Plan for Reference, Circulation
and Instruction
Hold weekly meetings (when possible) with my management staff
Require all areas to submit a Monthly Report of accomplishments to me.
Created and Completed Annual Report 2009-2010
Serve on various committees, including the Tech Team, Instruction Advising Team, and
Reference Team.
Have been required to deal with various personnel issues, and am mentoring two of my
managers
Oversaw the creation of a Circulation Manual
Throughout the year I have worked on various statistical analyses for the library, in order to
ascertain current trends in library usage, and how usage stats might be better measured and
increased
Have instituted a bi-monthly statistical measure, whereby each service point captures various
statistics by which to measure the library’s impact on students and the college
Oversaw ILL training for/with Elaine. Have tutored her extensively in ILL (OCLC & CLIO)
All library staff are now keeping regular desk statistics. We will revamp the frequency with
which we collect these statistics in the new fiscal year, to twice every semester.
Building a Sharepoint database to better capture and analyze desk statistics
Have overseen additions to the library’s equipment, such as:
o Clickers
o Innovation Center Cameras
o Equipment for disabled students
o Banners and display materials for community/student outreach events
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Created a new “equipment borrowing agreement” form to be used by all staff and faculty.
Managed three student workers, but this has now been turned over to Lynette Kendrick
Hired several positions in the past 12 months, primarily part-time staffers
Catalyst for “True North Training” for all Librarians.
Set up and coordinated annual staff retreat in 2010
Coordinated and setup training for part-time staff in 2010
Gloria A. Kelley, Dean of Library Services
Presentations:
Conference Speaker, “Technical Services New Normal”, North Carolina Library Association
RTSS Workshop, September 30, 2010.
Campus Committees:
Chair, Copyright Committee. Organized and hosted a Copyright Workshop for CPCC faculty
and staff, December 2010.
Member, Trail of History Committee
Member, Facilities Partners
ACA Scholarship Committee
College Senate Technology Committee
Digital Signage Taskforce
Information Technology Team
Mentor, Minority Male Mentoring Project
Community Service:
Volunteer, Hope Worldwide Charlotte, Men’s Homeless Shelter (2010-Present)
Historian, National Coalition of 100 Black Women, Queen City Metropolitan Chapter
Board of Directors, The Charlotte Church
Local/National Service:
Member of the North Carolina Library Services and Technology Act (LSTA) Advisory
Board (2010-Present)
Chair of Local Arrangement Committee, North Carolina Community College Learning
Resources Association Annual Conference, March 10-11, 2011, Charlotte, NC
Planned and hosted a LSTA Grant Writing Workshop for the North Carolina State Library,
March 9, 2011
Future of the Library Taskforce, Charlotte Mecklenburg Public Library
Secretary, Charlotte Area Educational Consortium, CPCC Representative and member of the
executive board
Professional Development Activities:
President’s Advanced Leadership Academy (2010-2011)
Lynette Kendrick, Library Specialist
Employment began Jan. 3, 2011
Page 36
Library Committees:
Marketing Committee
For Credit Classes Taken:
Edu 119 Intro to Early Childhood Education
Professional Development Activities:
Dimensions of Leadership
Classified Staff Day
New Employee Orientation
Microsoft Office Training
Projects/Other Activities Not Included Elsewhere
Volunteer: Student Resources Day, Spring Fest, Sensoria, Peak Registration
Participated in Employee Health and Fitness Day
Assisted with monthly library displays (March, May, and June)
Assisted with National Library Week activities
L. Elaine Kushmaul, Senior Librarian
Library Committees:
Chair Reference Committees
Collection Development Committee
Librarian Committee
Campus Committees:
Wellness Committee, member
Professional Staff Welfare Committee, participant, including assisting w/yearly social
Professional Memberships/ Professional Committees:
American Library Association
Association of College & Research Libraries
Presentations Made/Classes Taught:
Taught 17 LI classes throughout year
Participated in the embedded librarian program w/NUR111
Presented as part of yearly orientation programs for nursing students, F10 and S11
Customer Service, with emphasis on ESL students, presented to CPCC reference staff
02/11/11
Report from ACRL: Changes in Library Services, 04/15/11
Professional Development Activities:
Leadership Development: Emotional Intelligence at Work, 07/14/10
Faculty Development: Student Engagement Techniques, 08/12/10
Webinar: Real Library Solutions Using Competencies 09/16/10
Workplace Skills: Libraries and Copyright, 12/15/10
Datatel/Colleague: Datatel Web UI Training, 01/27/11
Webinar: Improving the Reference Interview, 03/03/11
Documentary Film: Pushing the Elephant
Professional Meetings and Workshops:
Share Academy, 08/03/11
Association of College & Research Libraries
Page 37
Annual Conference Mar/Ap 2011, Philadelphia, PA
Projects/Other Activities Not Included Elsewhere
Supervise Inter-Library Loan
Learned procedure through reading, visiting another library, and doing the process
Request dedicated space and help with set-up
Put together a procedure manual for ILL
Julie Obst, Campus Manager
Awards, Honors, Publications
Nominated for CPCC “Eyes on You Award”, Spring semester 2011
ACRL New Librarian Scholarship recipient, April 2011
Harper Campus Bravo! Award, December 2010
CPCC Library Outstanding Employee Award. December 2007
Library Committees:
Technology committee (disbanded Fall 2010)
Collection Development committee
Lincoln Exhibit planning committee, 2011
Campus Committees:
Harper campus managers committee
Harper wildlife committee
Professional Memberships/ Professional Committees:
ACRL
Presentation Made/ClassesTaught :
Presented to colleagues a slideshow of images and experiences captured during ACRL 2011.
Professional Development Activities:
Completed 25.75 hours of professional development trainings
Professional Meetings and Workshops:
ACRL, April 2011
EDCamp, May 2011
Ignite Charlotte, January 2011
Projects/Other Activities Not Included Elsewhere:
Responsible for New Employee Training
Created an online self-paced Blackboard class for new hires
Currently working on creating library employee core competency training.
Served as a registration volunteer each semester
Gloria Onukwufor, Library Services Supervisor
Awards, Honors, Publications:
30 Year Service Award
Page 38
Staff Recognition Honoree Recipient
Library Committees:
ILS Grant/Purchase Committee
Reference Committee
Training & Advisory Committee
Campus Committees:
Black History Month Committee
Professional Development Activities:
Classified Staff Day 2011
Staying committed to great customer service-when your library is in chaos (Webinar)
Copyright: What do you know?
Art of Effective Communication
Datatel Update Training
Piedmont Blues with John D. Holeman
Professional Meetings and Workshops:
Service Excellence Overview
MS Outlook Intermediate: Manage Multiple Accounts/Calendars
Projects/Other Activities Not Included Elsewhere;
Skyline Run Volunteer
Adult High School/GED Graduation 2011
Sensoria
Piano Lesson (attended the play in Pease)
Erin Payton, Senior Librarian
Awards, Honors, Publications
Review of “Gallup Brain” in The Charleston Advisor, Jan. 2011
Library Committees:
Library Instruction
Campus Committees:
Gen Ed
College Senate, Educational Resources Chair
eLearning Advisory Committee
Achieve the Dream Task Force
Professional Memberships/ Professional Committees:
ALA / ACRL
NCLA
Metrolina Library Association (MLA)
Professional Development Activities:
Accepted into weeklong ACRL Immersion Program, August 2010
Created and organized 1st annual “ShareAcademy” with Jennifer Ballance, August 2010
Professional Meetings and Workshops Attended:
March 2011: ACRL (Association of College and Research Libraries) Conference, Philadelphia, PA
May 2011: LOEX Annual Conference, Ft. Worth Texas
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Abby Rovner, Campus Manager & College Archivist
Library Committees:
Archives Advisory Committee
Collection Development Committee
Campus Committees:
Center for Sustainability Advisory Group
Wildlife Habitat North Campus
Professional Memberships/ Professional Committees :
Society of American Archivists
Society of North Carolina Archivists
Metrolina Library Association
North Carolina Library Association
Professional Development Activities:
Planning New and Remodeled Archival Facilities Workshop
Copyright Workshop
Professional Meetings and Workshops:
Society of American Archivist Conference 2010
Share Academy Conference & Workshop 2010
NCLA Archivist Toolkit Workshop 2010
Projects/Other Activities Not Included Elsewhere
North Campus Extended Leadership meetings
Traveling Archivist Grant
Olga Sandler, Library Technical Assistant
Library Committees:
Serve as a member Marketing Committee (PBS film shows, Library Open House)
Prepared the 4 Library displays at Central Campus
For Credit Classes Taken:
Completed MS Excel Intermediate certificate
Professional Development Activities:
Completed 30 hours of professional development trainings
Professional Meetings and Workshops:
Preparing Copy Catalogers for RDA Webinar (04/06/11)
Projects/Other Activities Not Included Elsewhere
Served as a registration volunteer
Water the flowers at Central Campus Library
Page 40
Brian Sexton, Library Assistant
Library Committees:
Cataloging Advisory Committee
Library Scholarship Committee
Lincoln & Civil War Committee
Marketing & Outreach
Campus Committees:
Institutional Effectiveness Committee
Hagemeyer Award
For Credit Classes Taken:
BUS 255 Organizational Behavior
BUS 125 Personal Finance
BUS 135 Human Resource Management
Professional Development Activities:
Piedmont Blues, Black History Month Program
Libraries and Copyright
Secret Questions Demo
Office 2010 Overview
Teaching the Digitally Distracted Student
Promoting the Development and Achievement of Students of Color from Diverse Backgrounds
Projects/Other Activities Not Included Elsewhere :
Shifted collection (S-Oversize)
Shifted collection (A-F)
CPCC Graduation, volunteer
Skyline Run, Volunteer
Doug Short, Librarian
Library Committees:
Cataloging Advisory Committee, Collection Development Team (chair), Tech Team, Web Services
Advisory Team, Library Instruction Team, Social Media Group (chair)
Campus Committees:
Harper Management Team, Harris Leadership Council
Professional Memberships/ Professional Committees:
Metrolina Library Association, Treasurer
Presentation Made/Classes Taught:
“Embedded Librarians: Looking Backward/Looking Forward”, Panel discussion at Metrolina Library
Association - June 2011
Professional Meetings and Workshops Attended:
NC Library Association Resources & Technical Services Section Fall Workshop - September 2010
NC Library Association: Library Instruction at the Point of Need Conference - October 2010
Book Expo America - May 2011
Page 41
Metrolina Library Association Information Literacy Conference - June 2011
Martha Taylor, Library Services Supervisor
Library Committees:
Collection Development
Sunshine Committee
Library Scholarship Committee
Professional Development Activities:
Office Communicator Instant Messages
Classroom Management
Classified Staff Professional Development Day
The Library as Place (Solinet Online)
E-Resource Licensing: Overview and How (Solinet Online)
Foundations of Reference Service (Solinet Online)
Introduction to Reference Skills (Solinet Online)
Archives and Preservation
Libraries and Copyright
Theresa Thompson, Library Specialist
Awards, Honors, Publications
Library Services Employee of the Month
Library Committees:
Library Scholarship
Professional Development Activities:
Resumes to get you hired: write to the future
Professional Meetings and Workshops:
Emotional Intelligence at Work
Libraries and Copyright
People styles at work
Policies and Procedures overview
Fish! A remarkable way to boost morale and improve results
Datatel Web UI Training
To Do…. Doing… Done! Managing Projects and Effectively Finishing What Matters Most
Hot, Flat and Crowed
Pushing the Elephant (Documentary Film)
Projects/Other Activities Not Included Elsewhere:
Worked on putting together a interlibrary manual
Learned new revisions for interlibrary loan
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Vicky Tsai, Assistant Director for Campus Libraries
Library Committees:
Marketing/Outreach (chair)
Library Scholarship – awarded 4 scholarships
Training Advisory Team
Library Search Committee - selected and hired one librarian and several part time library assistants to
fill opened positions.
Campus Committees:
Student Learning Evidence Committee
Presentation Made/Classes Taught:
Hosted a monthly film series presentation in association with Community Cinema, in partnership with
Student Life and the Diversity Committee, with guest speakers or discussion panels at the showings,
and accompanied by a library resources display on the topic of each film
Created and presented a health quiz using the recently purchased clickers by ITS during Health Fair,
5/25/11. The quiz was taken from The New York Times. Besides imparting health knowledge, the quiz
was also used as a demonstration to faculty on how the clickers can be used in class.
ompleted 43.50 hours of professional development for the year
Also attended 2 webinars:
The Future is Mobile, the free online symposium sponsored by OCLC and Library Journal (webinar)
WorldCat Local (OCLC webinar)
Professional Meetings and Workshops Attended:
NCCCLRA Unconference at CPCC’s Levine Campus.
Share Academy (Harris campus)
Projects/Other Activities Not Included Elsewhere
Partnered with Student Life and LEP classes to bring about the creation of 1,000 origami cranes in the
wake of the disaster in Japan, and organized fundraising for relief efforts in Japan by selling the cranes.
$300 was donated to The American Red Cross in May, 2011.
Yan Wang, Senior Librarian, Head of Cataloging and Database Maintenance
Library Committees:
ILS planning committee
ILS RFP committee
Chair Cataloging Committee.
Library Marketing Committee
Campus Committees:
Oral History Committee
Professional Memberships/ Professional Committees:
North Carolina Library Association (Director of round table of technical Service Section)
Chair: Cataloging Interest Group, North Carolina Library Association
Presentation Made/Classes Taught :
Presentation at NCCCLA: Enable NCLive ebooks and ejournals access from the library online catalog to reach
out to distance learners. (March, 2011)
Professional Development Activities:
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Completed required professional development hours
RDA webinars:
o Changes from AACR2 to RDA
o RDA and serials catalogers.
Professional Meetings and Workshops:
NCLA RTSS telephone conferences
NCCCLRA Unconference (March, 2011)
Projects/Other Activities Not Included Elsewhere
Updated cataloging and material physical processing workflow with the head of the department. Reduced
duplicating steps and KAPCO covers so that new materials could be sent out to users quicker
Initiated cataloging authority control project. Researched vendors’ services, presented to the library cataloging
committee, got approved by the library budget plan.
Set up the library online catalog authority control system configurations. Worked with vendors, CPCC ITS, and
the library system, completed the backfile cataloging authority control (100,005 bibliographic records, and
159,326 authority records).
Implemented the ongoing library cataloging authority control subscription services. This implementation has
enhanced subject and author indexes in the library online catalog.
Implemented, cataloged and processed new equipment receiving and distributing system for Disability Services
and Community Outreach Services.
Set up cataloging system module configurations and made CPCC Dental program Audiovisuals, donated by,
Fun Reads, and Fun Movies searchable by library users.
Enabled all electronic books, videos, audiobooks, and journals accessible directly through the library online
catalog. This has been proven benefiting our users especially distance learning users.
Set up system bulk deletion processes in the library online catalog database to efficiently remove large amount
of library withdrawn materials. Update library holdings within WorldCat monthly.
Participated in scheduled weeding process and submit report to faculty members and library acquisition.
Collection development management on new Mechatronics engineering program. Liaise both the engineering
department and IEEE and send selected databases, books, DVDs and stream videos to collection development.
Held Engineering Book Display for the National Engineering Month.
Created Libguide, the library research guides for engineering technology division programs.
Participated in Library Open House events
Darlene White, Library Technical Assistant
Library Committees:
Technology Committee [until disbanded]
Web Services Advisory Committee
Marketing Committee
Professional Development Activities:
Supporting Non-Traditional Students Course, 06/2011
Microsoft Smart Art Course, 05/2011
Microsoft Word (Refresher) Course 04/2011
What’s New in New Media Seminar , 04/2010
Copyright: How Much Do You Know? Copyright Information Workshop, 12/2010
Completed 60 hours professional development (April 2010 – April 2011)
Professional Meetings and Workshops 2010/2011:
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Customer Service Webinar – Staying Committed to Customer Service, When Your Library is In Chaos ,
12/2010
Projects/Other Activities Not Included Elsewhere
NC Live Database Trials Volunteer Reviewer, 05/2011
Labeled Equipment and Reorganized Equipment Cabinet No. 6 05/2011
Poverty Simulation Volunteer, Helping CPCC Student Learn About Poverty, 03/2011
Participated in the development of the 1,3,5 Year Plan for the Circulation/Media Department, 03/2011
Assisted with the development of the Circulation Services Manual, 12/2010
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