re:action
Issue 21
Catch up on
all the latest
Hospitality
Action news!
Sponsored by
Serious injury
It could happen to anyone. Even a famous chef like Heston Blumenthal. Thankfully, when lives fall apart Hospitality Action
is there to pick up the pieces. If you need support or would like to help visit www.hospitalityaction.org.uk
Registered Charity No. 1101083
Welcome re:action
Hospitality Action
62 Britton Street, London EC1M 5UY
Tel: 020 3004 5500
Fax: 020 7253 2094
[email protected]
www.hospitalityaction.org.uk
Twitter: @HospAction
Facebook: HospitalityAction
Instagram: HospitalityAction
Registered Charity 1101083
Registered in England & Wales Company
No. 4914871
Principal Patron
Heston Blumenthal OBE
I am honoured to write the foreword to this, the 21st edition of re:action.
As Chairman, I have been fortunate enough to help guide and develop
Hospitality Action over recent years whilst sharing my passion for their work
across the entire industry. Yet recently my thoughts have turned to the many
who have gone before me and made so many life changing differences. I am
proud, as we all should be, to follow in their footsteps.
Established in 1837 Hospitality Action, the Hospitality Industry Benevolent
Organisation, will celebrate its 180th birthday in 2017. Beginning life as the
‘London Coffee House Keepers Association’, the charity has grown and
developed in unimaginable ways. It has supported tens of thousands of
students, countless retired industry members and all those of working age for
nearly two centuries. Yet throughout the many decades, Hospitality Action’s
core purpose has remained the same; to offer vital assistance to all who work,
or have worked within hospitality in the UK and who find themselves in crisis
through no fault of their own.
Needless to say 2017 will be a year of fantastic celebration as we toast this
landmark birthday. I am therefore urging you, our adventurous and inventive
supporters, to make this 180th year one to remember. From undertaking a
challenging cycle ride to hosting a birthday lunch there are so many ways we
can all make a difference and enhance the birthday celebrations!
Turn to pages 13-15 to see how our supporters have raised funds over the
past 12 months and to be inspired by their achievements; on pages 10-12 you
will learn how our regional boards continue to grow. On page 5 you can read
about one family’s touching story and how we were able to help.
Rest assured that your enthusiasm in our 180th year really will make a
tremendous difference.
Patrons
Roy Ackerman CBE
Surinder Arora
Jason Atherton
Raymond Blanc OBE
Michael Caines MBE
Patrick Dempsey OBE
George Goring OBE
Sir Garry Hawkes CBE
Nigel Haworth
Paul Heathcote MBE
Phil Hooper
Donald Macdonald OBE
Anton Mosimann OBE
Harry Murray MBE
Jamie Oliver MBE
Michael Quinn MBE
Albert Roux OBE
Michel Roux OBE
Delia Smith CBE
Viscount Thurso
Brian Turner CBE
Chairman
William Baxter CBE
Vice Chairman
Simon Dobson
Hon Treasurer
Jon Dee ACA
Trustees
Jason Atherton
Amanda Brady
Ringo Francis
Andrew Guy MBE
Sue Harrison
Matt Johnson
Tim Jones
Andrew Latham
Mark Lewis
Jonathan Raggett
Ian Sarson
David Walker
Robert Walton MBE
Chief Executive
Penny Moore
William Baxter CBE
Chairman
Hospitality Action
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re:action Statistics
Employee Assistance Programme
Top five reasons people
seek advice
24/7
365 days a year
1. Bullying and harassment at work
2. Dealing with redundancy
– when the phone lines
and webchat are open
3. Tiredness and sleep problems
4. Low mood and depression
5. Exercise in the real world
700
5. Alcohol support
600
500
subscribing
130+ companies
400
300
15
200
12
9
Alcohol and Drug Seminars
HA delivered presentations at
6
3
186
0
700
7,770 students in the
colleges to
0
600
hospitality employees
500 able to access
expert help, support
and assistance
400
600
last academic year
100,000+
100
500
15
400
12
300
9
300
Grants
15
200
6
3
200
12
100
0
100
9
Applications for help
6
Spend
0
Main reasons for help 2016
0
3
597
400
300
12
9
6
200
100
0
600
500
400
300
200
3
0
300
200
100
0
36%
33%
25
400
20
15
10
5
0
Food and Fuel
30
2013
25
20000
Winter Fuel
Grants
2013
15000
20
2016 predicted
2016
35
114 people given £49k
15 £85k
194 people given
10
4
£508k
30
2016 prediction
15
2016 prediction
500
500
35
Life-changing illness
600
£657k
600
Poverty
684
2013
0
2013
Cases processed
700
100
5
spent £11k on 109 people
10000
spent £24k on 249 people
5000
Martin Black re:action
Who We Help
Martin Black
Training Assessor
Cumbria
Martin has worked in hospitality since he was 14 years old, from
kitchen assistant to head chef, Martin is currently a training assessor,
giving back to the industry he loves. When the floods hit Martin’s
home last winter he came to Hospitality Action for help.
In Martin’s words:
“My family and I were directly affected by the flooding in Cumbria.
Our house was completely flooded, five feet of water entered our
house and, as a result, we lost almost everything. We moved things
on top of tables and chairs but it wasn’t high enough and the
water destroyed most of our belongings. We moved some things
upstairs but didn’t have time to move everything. Our five year old
son is scared every time it rains and we now need to replace almost
everything that we lost.”
Upon hearing Martin’s story we gave the family a new cooker, fridgefreezer and washing machine. We also gave the family a grant to buy
new clothes and shoes and treated them to a day at LEGOLAND to
help create new happy memories.
Please support our work so we can help even more people
suffering because of life-changing events.
Apply for help
To apply for financial assistance, those seeking help need to complete
our application form (or submit one from another recognised
organisation – please contact us for more details).
Our application form is available as an editable PDF that can be
completed and emailed to us.
You can access the form and guidance notes by visiting
www.hospitalityaction.org.uk or call us on 020 3004 5500 to have
a pack posted to you.
Alternatively, please email us at: [email protected]
5
re:action EAP
Employee Assistance Programme
Hospitality Action’s Employee Assistance Programme
(EAP) is designed to assist people by providing
specialist hospitality-specific advice support and
assistance 24 hours a day, 365 days per year.
The EAP continues to be very well supported by the
industry with over 130 companies now subscribing
and over 100,000 people able to access the service
Why do people turn to the EAP?
Long hours and hard work are often intrinsically part
of a job in hospitality and this can impact on the
ability of you or a colleague to cope with additional
pressures, at home or work. Whether it’s an issue
with drugs, alcohol, gambling, depression, anxiety,
stress, illness, lack of work/life balance or financial
pressure the EAP can help.
Enhanced Services
Since its launch in January 2014, the services
offered by the EAP have been enhanced to ensure
the most relevant help and support are provided.
Newer services include:
• The Managerial Adviceline which advises
managers and supervisors dealing with scenarios
such as resolving workplace conflict or dealing
with employee addiction.
• Parenting Helpline to support individuals at any
stage of their parenting journey to make confident
choices that are right for their families and careers.
Topics covered include: parenting challenges,
childcare options, promoting a child’s independence,
single parenting and shared parenting.
6
Services that can be accessed through the
Hospitality Action EAP:
• Advice and help sheets, with topics including:
health and wellbeing, working life and financial
matters
• Web chat and telephone helpline available
24/7, 365 days a year
• Managerial Adviceline
• Personal Counselling – online, telephone
and face-to-face
• Legal information and guidance
• Financial planning and debt advice
• Addiction Support – expert help with drugs,
alcohol, gambling or other addictive behaviours.
• Hardship Grants
• Parenting Helpline
• Whistleblowing Service – a confidential service
giving employees the opportunity to report any
work-related concerns to an independent third party
• Critical Incident Support
• Mediation
• Training
We also refer EAP subscribers to other relevant
HA programmes such as Golden Friends and
Family Days Out.
EAP re:action
Support provided to date includes:
• 3,860 EAP cases actively managed
• 967 hospitality employees received legal support
• 664 hospitality employees received telephone
coaching
• 347 hospitality employees received counselling
(telephone or face-to-face)
• 230 hospitality employees received debt and/or
money advice
• 150 factsheets hosted at www.hospitalityaction.
org.uk providing advice and signposting on
employment and personal issues
• 88 benevolent grants awarded
• 29 critical incidents responded to
What our subscribers say:
Michael Rabone, Head of HR for the Rick Stein Group:
“As our family business grows, our top priority is to support
and take care of our people by providing useful benefits
that meet individual needs. We have great admiration for
Hospitality Action and its Employee Assistance
Programme, it’s an incredibly important charity going
above and beyond to support hospitality industry
professionals during any time of need.”
For more information
To find out more about how the EAP could
support your people, please contact Camilla
Woods at [email protected]
or 020 3004 5505
Employee feedback on the EAP:
“I found the helpline extremely friendly, helpful, non
judgemental, easy to talk to and listened well.
A lovely lady, listened and helped me and allowed
me to talk through my own worries. It was a safe
place to open up in confidence.
My counsellor, Hilary, was very supportive and
professional. I have taken her advice and am
continuing to focus on the areas that we identified.
Without you guys, I would not know what to do. I
always get the best advice and support every time,
you have been a godsend and I can't praise or
thank you enough. The call I made changed
and saved my life.”
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re:action Golden Friends
Golden Friends Get Togethers
Getting together helps us to build better relationships with our Golden Friends, all
of whom have dedicated many years to the industry and with over 1,300 Golden
Friends we are hosting more get-togethers than ever before as they really do offer
the perfect afternoon out.
Georgian House Hotel, London
The get-togethers give our Golden Friends an opportunity to meet new people
in their area or catch up with old friends. They are also a great place to reminisce
about past times in the industry. Since our last edition of re:action we have been
able to host some fantastic events where our Golden Friends were made to feel
extra special.
Many thanks to:
• The Calcot Hotel Group continued its support with a lunch at Calcot Manor, Nr Tetbury, for the ninth year and a third at The Lord Crewe Arms in Hexham
• Donnington Valley Hotel, Newbury now in its seventh year with a Christmas
lunch this year
• Cumberland Lodge, Windsor, in their sixth year
• Linthwaite House Hotel, Windermere, also in their sixth year
• Park Plaza Westminster Bridge London, now in its fourth year, with an
afternoon tea and Christmas lunch with all their staff!
• ABode in Chester for the fifth year
• Harvey Nichols in Manchester continued their support for the fifth year
• Warwick Conferences, in their fifth year
• Malmaison & Hotel du Vin have supported our lunches since 2009, donating
eight lunches a year for the last five years
• Whitbread have donated two lunches - Beefeater at Long Reach, Kent, for
the ninth year as well as at the Premier Inn Cardiff North in its fifth year
• The Food & Beverage Manager’s Association kindly sponsored an afternoon
tea at The Landmark Hotel
• St Ermin’s repeated its fabulous afternoon tea
• Holiday Inn in Newcastle and Winchester now in their third year
• Manchester City Football Club repeated for the third year thanks to Fabulous
Fan Fayre with a Christmas lunch to come
• A second year with a lunch at the City Restaurant in Bristol as part of the
student’s final exams at City of Bristol College
• Belmond Le Manoir aux Quat’Saisons in Oxford repeated the luxury afternoon tea
• FJB Hotels repeated an afternoon tea at Sandbanks Hotel overlooking the beach
• The Bristol Hotel will be repeating a Christmas lunch
• The Landmark Hotel held its first afternoon tea along with a joint event
with the Mental Health Foundation to mark the launch of Mental Health Awareness Week
• Hotel Indigo Liverpool repeating again this year
Manchester City Football Club
Guests at Belmond Le Manoir
enjoying afternoon tea
ABode Chester
8
Golden Friends re:action
Many thanks to The Worshipful
Company of Innholders
for continuing to support our
Family Members Scheme.
Egerton House Hotel
Our Golden Friends were treated to a number of new lunches and
afternoon teas this year with Red Carnation Trainee Managers
fundraising by doing a walk-a-thon around their four London hotels
including brunch at The Chesterfield, lunch at The Rubens at the
Palace, afternoon tea at Egerton House Hotel and Champagne
and nibbles at The Milestone Hotel. The Georgian House Hotel
held afternoon tea to mark the launch of this beautiful hotel serving
afternoon tea to guests. Gaucho in Leeds held its first lunch with
everyone having steak and a Christmas lunch planned too.
Our Golden Friends get-togethers unite older people who are
feeling the apprehension of nearing retirement or have retired from
the hospitality industry and reassures them to know they are not
forgotten. These events give our Golden Friends a reason to get
dressed up and go out and make new friends or meet up with
old ones.
Can your establishment donate a get-together?
For many of our Golden Friends these get-togethers are a rare
afternoon out but with over 1,300 Golden Friends across the UK
we need your help to ensure we have enough for everyone. Nearly
900 Golden Friends will be attending at least one event this year, for
some that’s still only one lunch a year with friends.
Hotel Du Vin Tunbridge Wells
To donate a get-together please contact Jenny Gill
020 3004 5508 or email [email protected]
Could you volunteer a couple of hours a month?
For older people the onset of loneliness can happen gradually,
sometimes preceded by a specific life event, especially one
associated with loss; such as retirement, or bereavement.
According to Age UK, more than 2 million people in England over
the age of 75 live alone, and more than a million older people say
they go for over a month without speaking to a friend, neighbour
or family member.
Hospitality Action recruits Phone Friends to help ease feelings
of loneliness by regularly calling a Golden Friend for a chat and
someone to say “Hi, how are you…”
Calcot Manor
Bristol College
9
re:action Regional Update
Hospitality Action has three regional boards spread across
the UK. These boards raise funds and awareness of our
great work. Here’s what they have all been up to.
The London Region
Experience
Fine Dining
Celebrated chefs
Monica Galetti, Mark
Sargeant and John
Campbell hosted a
special fundraising
dinner within Brasserie
Joël at the Park Plaza
Westminster Bridge London, kindly supported by
BaxterStorey UK, helping to raise £17,500 in the
process! Lending support throughout the evening was
Brasserie Joël’s executive chef Walter Ishizuka.
Great British Quiz is a hit!
British 10K London Run
Huge congratulations to all our fantastic runners who
took part in this world famous 10K run. There was a
wonderful atmosphere as participants from Duke’s
Hotel, The Zetter, Salt Yard Group, St Ermin’s Hotel
and many more undertook this fantastic challenge
with thousands of others! The event was the biggest
to date for HA and raised over £9,500.
Ride London 100
Thank you very much and
well done to all our cyclists
who successfully cycled 100
miles through the streets
of London and Surrey. Our
amazing supporters raised
over £6,500.
Ollie Dabbous at London Zoo
Close to £70,000 was raised at the Hospitality Action
Great British Quiz! Hosted by Mark ‘The Beast’
Labbett, as seen on The Chase, and taking place at
the Park Plaza Westminster Bridge London, the 2016
Quiz saw RM Curtis crowned as triumphant winners.
We are extremely grateful to Bidvest Foodservice and
the Park Plaza Westminster Bridge for their ongoing
generous support.
Jason
Atherton’s
Social Sunday
On Sunday 5th
June, award winning
chef and Hospitality
Action Trustee Jason
Atherton once again hosted a series of fundraising
lunches with special guest chefs across The Social
Company restaurants raising a phenomenal £51,851.
10
Award-winning chef
Ollie Dabbous hosted
a wildly unique dining
experience in connection
with Ampersand. Foodies
sampled Ollie’s Michelin
starred menu whilst
coming almost face to
face with tigers, kangaroos
and wallabies. Ampersand, part of CH&Co Group,
enabled the experience which raised over £13,000 for
Hospitality Action.
Sporting Legends Lunch
Our legendary guest
speaker, Phil Tufnell,
England cricketer and
regular captain on BBC
1’s ‘A Question of Sport’,
entertained guests at the
third Sporting Legends
Lunch at Lancaster
London. This special event
raised a fantastic £50,000!
Regional Update re:action
The South West Region
The Northern Region
Once again, HRH Highgrove Gardens opened their
gates to HA and the day was a sell-out success
raising over £11,000. The event started at Calcot
Manor with a Taittinger Champagne reception and
canapés, followed by a delicious three course lunch
prior to the garden tour.
For Obsession 16, the annual gourmet extravaganza,
an impressive 18 guest chefs with a combined total
of 17 Michelin stars, passed through the kitchen at
Michelin-starred restaurant and country-house hotel
Northcote raising a fantastic £8,300 for the charity.
A Royal Tour
The Cotswold Cycle Challenge is a
great success
Over the summer, 166 cyclists took on Le Tour de
Cuisine – Cotswold Cycle Challenge, sponsored by
Zenith Hygiene Group Plc. The ride passed through
the picturesque Cotswold villages and countryside,
starting and finishing at the beautiful Beaufort Polo
Club in Tetbury. After their fantastic achievement
the cyclists celebrated with a glass of Taittinger and
enjoyed a fantastic BBQ supplied by Creed Food
Service. A staggering £40,000 was raised.
A day of Polo and award-winning
food
Nigel Howarth’s Obsession Festival
Manchester House raise
outstanding amount
A huge thank you goes to Manchester House head
chef Aiden Byrne, who called in fellow celebrity
chefs Tom Aikens, Tom Sellers, Lee Westcott, Vicky
Henderson, Dan Smith and Roger Hickman to
produce a fabulous eight course dining experience
at a very special dinner, which raised a staggering
£13,760.
Brilliant students from MMU
The enthusiastic hospitality students at Manchester
Metropolitan University raised almost £4,000 by
organising some interesting events including a Food
Festival & Starry Night Ball, a 90s themed club
night, a Football Tournament involving some local
businesses and a skydive. Well done to all involved!
Great Manchester Run
Over £50,000 was raised at the seventh annual polo
day at Beaufort Polo Club, sponsored by PSL The
Food Professionals. The day started with a Taittinger
and canapé reception sponsored by Hatch Mansfield,
followed by a three course lunch prepared by six
award-winning chefs - Michael Bedford of The
Calcot Collection, Martin Burge of Whatley Manor,
Josh Eggleton of The Pony & Trap, Hywel Jones of
Lucknam Park, Sam Moody of The Bath Priory and
Richard Picard-Edwards of Lords of the Manor. The
day ended with afternoon tea prepared by Richard
Bertinet of The Bertinet Kitchen and Bertinet Bakery.
A team of runners from companies such as Holden
Media and Crowne Plaza Birmingham took part in this
world famous 10K Run raising a wonderful £3,420.
Runners passed some of Manchester’s most iconic
sights, including Old Trafford.
Northern Restaurant & Bar Show16
A huge thanks goes to the organisers of the Northern
Restaurant & Bar Show who very kindly donated our
stand free of charge once again. This is the fourth
year in a row that they have supported the charity in
this way and it provides a great opportunity to meet
old and new supporters of the charity.
11
re:action Regional Update
Simon Rogan’s Chefs Week
Simon Rogan
and the chefs
from each of his
award-winning
UK restaurants
– Manchester’s
The French, Cumbria’s L’Enclume, London’s Fera
at Claridge’s and Simon’s Umbel Restaurant Group
– each hosted a night to showcase their distinctive
cooking styles at The French, within The Midland
Hotel and raised a total of £4,702.
Successful Northern Golf Day
Liverpool Hotelier’s Association
Awards Dinner
The Liverpool Hotelier’s Association held their 1st
Annual Charity Awards Dinner at The Hilton, Liverpool
City Centre, which was a huge success and raised
£10,000. The evening recognised the unsung and
hardworking heroes who work tirelessly in the region.
Manchester Hotelier’s Association
Ball and Awards
£17,386 was raised at our Northern Golf Day, kindly
sponsored by Bunzl Catering Supplies. The day’s
golf, with 18 teams in attendance, was held at the
stunning Worsley Park Marriott Hotel & Country Club,
Manchester.
Rain Bar BBQ
The Manchester Hotelier’s Association held their
13th Annual Ball and Awards at The Palace Hotel in
Manchester. This special Caribbean-themed evening
recognised some of the industry’s brightest stars and
raised a fantastic £17,200 for HA.
Northern Sporting Legends Lunch
To celebrate The Rain Bar winning Manchester
Confidential’s Best Beer Terrace 2016 the brewery JW
Lees held an end of summer BBQ with special guest
chefs Simon Rimmer and Paul Heathcote raising over
£3,000 for the charity.
Cheshire Hotelier’s Association Ball
The Cheshire Hotelier’s Association held their annual
Ball at Cranage Hall, Cheshire. The dinner was a truly
fantastic industry event and a great opportunity to
meet fellow colleagues and network. There was also
live entertainment, a disco and fabulous raffle with a
total of £10,000 raised!
12
A host of sporting stars attended this special lunch
at Hotel Football in Manchester, raising a wonderful
£18,000. Our guest speaker, football legend, Ryan
Giggs OBE made a highly anticipated appearance
and entertained us with his sporting tales and
memories during a lively Q&A session with Sky
Sports presenter Geoff Shreeves. In attendance were
boxer Anthony Crolla and footballer Gary Owen.
News re:action
We are extremely grateful to our supporters for
continuing to raise funds and awareness on our behalf.
Here’s what you’ve been up to…
Fundraising Dinners
Dinner in memory of Peter Hazzard
Cyrus and Pervin
Todiwala and some
of their chef friends
honoured former
Hospitality Action
Trustee, the late Peter
Hazzard, by hosting a fabulous four course dinner at
their flagship restaurant, Café Spice Namasté. A total
of £20,000 was raised on the night for Hospitality
Action, a cause dear to Peter’s heart.
CEDA Conference
Many thanks to The Catering Equipment Distributors
Association (CEDA) who nominated Hospitality Action
to receive the funds raised at their annual conference
donating a fantastic £4,550. A further £2,045 was
raised at the CEDA/CESA 2016 Golf Day, for which
we are very grateful.
The Society of the Golden Keys
Charity Golf Event
Generous Donations
Happy Birthday Blacklock!
The very kind folk at Blacklock, Soho, who offer
chops cooked over charcoal, with a little help from
an old iron, celebrated their first birthday in style
in February by donating all £3,000 spent in the
restaurant to Hospitality Action.
The Savoy Educational Trust
The Savoy Educational Trust has once again donated
a fantastic £45,000 towards our Alcohol and Drug
Awareness Seminars. These seminars educate
hospitality students to the dangers of alcohol and
drug dependency and misuse across the industry.
Olleco raise over £65,000 for
Hospitality Action
Olleco, the UK’s leading supplier of premium cooking
oils and fats, and collector of used cooking oil and
waste food has donated over £65,000 to the charity
to date. We are delighted to have the continued
support of Olleco who have made such a huge
impact on the lives of many in the industry.
The Worshipful Company of
Innholders
This fantastic organisation has once again sponsored
our Golden Friends newsletter with a very generous
donation of £14,000. They have also donated a
£7,500 welfare grant towards. Thank you for the
continuous support!
The Society of the Golden Keys of Great Britain
and the Commonwealth held their first annual
Charity Golf Event in aid of Hospitality Action with
over forty participants taking part. The event was
made possible by headline sponsor the Exotic Car
Collection by enterprise with support from Air Courier
and Mint Coaches.
St. Ermin’s Celebrates #Queenat90
St Ermin’s Hotel, St James’s Park hosted its very own
courtyard street party to coincide with her Majesty
Queen Elizabeth’s Patron Lunch on The Mall in
London on Sunday 12th June. In spectacular British
fashion, St Ermin’s beautiful courtyard was draped
in bunting – with huge decorated tables, where
Afternoon ‘Royal Tea’ was served.
Kensington Créperie
The wonderful Kensington Créperie continues to
donate 20p to HA for each delicious Mona Liza crépe
sold. Over £750 has been raised so far making this a
very tasty donation!
13
re:action News
Bidcorp Key Supplier Charity Golf Day
Chairman’s Golf Day
Hospitality Action’s Chairman, William Baxter
CBE, joined by other well-known industry
golfers, hosted a fabulous day of golf,
networking and fundraising at The Manor
House Golf Club, one of the most spectacular
courses in the South of England. The day
raised a whopping £20,000 for HA!
London Cocktail Week
The eigth annual Bidcorp Key Supplier Charity Golf Day
which took place at The Belfry gave enthusiastic golfers
the opportunity to experience the spectacular Brabazon
course with fantastic sunshine for the entire day. Thanks
to the generosity of all those who sponsored the day,
donated a prize or bid on an auction lot, over £30,000
was raised.
Lunch Box Day!
Lunch Box
Day was yet
again a great
success,
raising over
£4,000.
We asked
participating
companies
that provide
lunch for their employees to encourage their staff to
bring a packed lunch to work on this dedicated day. The
money saved by the company was then donated to us.
FAB news just keeps on coming!
We recently picked up a much coveted International
Food & Beverage Advertising Award for our ‘It Could
Happen to Anyone’ campaign, created by our creative
agency Mercieca. The series of hard-hitting images
including top chefs Heston Blumenthal and Jason
Atherton illustrated the effects of a range of issues,
including addiction and domestic violence.
14
Many thanks to Britvic for nominating us to
receive all the funds they raised during London
Cocktail Week 2016. A village of pop-up
cocktail bars, experiences and food vendors
joined together to become a huge week-long
cocktail village at Old Spitalfields Market in
London’s East End with £3,000 raised in our
honour. Cheers!
Seven Chefs, Seven Dishes
Michelin-starred The Raby Hunt hosted a
guest chef night with a twist in our honour.
Chef patron James Close was joined in the
kitchen by John Freeman from Restaurant
Sat Bains, Mark Birchall, Sam Nutter, ex
Noma, development chef John Feeney, James
Knappett from Bubbledogs and Luke French
from Joro Restaurant and raised a fantastic
£2,210!
News re:action
Challenge Events
Thank you TUCO!
The University Caterers
Organisation (TUCO)
raised more than
£12,000 for Hospitality
Action after members
cycled 300 miles
from Manchester to
Exeter in four days. The team covered around 75 miles
each day in order to make the start of TUCO’s annual
conference, which took place at the University of Exeter.
Half Ironman Challenge
Congratulations Richard Ranby for completing
the gruelling Half Ironman Challenge and raising a
staggering £2,105 in the process!
Pennyhill Park Trek
The wonderful Executive Planning Committee at
Pennyhill Park took on the 24h Three Peaks Challenge
in September. Seven brave individuals tackled Ben
Nevis, Scaffel Pike and Snowdon raising over £3,000
for HA!
Gold Key Media Pedal to Amsterdam
Specialist media
distributor, Gold
Key Media and
Hotel industry
body, The AICR
Association
joined forces
and cycled
from London to
Amsterdam in
support of HA and Children with Cancer and smashed
their target by raising over £23,000 split between
both charities.
PSL Clay Pigeon Shooting
PSL The Food Professionals hosted a fabulous clay
pigeon shooting day at the stunning Royal Berkshire
Shooting School raising almost £2,000 in the process.
A great day was had by all with shooting novices
learning shooting etiquette and the more experienced
in attendance improving their shooting technique and
marksmanship!
Thanks go to... HA’s Heroes
• Liverpool Tourism Awards
for raising £1,100
• Fresh Montgomery which
donated £596 at Hotelympia
• Hawksmoor for raising £425
through their Nay Kay cocktail
sales
• The Mayor of Rushmoor
who nominated Hospitality
Action as his chosen charity
in 2015/2016 and donated
£3,455
• Manchester Confidential
for donating £2,037 from their
restaurant vouchers
• Karen Errington for running
the Great North Run and raising
£161
• Arena for being such a
fantastic supporter and raising
funds throughout the year
• CMS Law for raising £2,934
at their annual hotel and leisure
quiz
• The Great British
Cookbook for generating
funds via book sales
• Langham Hotel
Eastbourne for hosting a
special luncheon with guest
speaker Ronald Kinton and
raising £460
• The Chefs Forum and Kota
Kai for hosting a fundraising
lunch which raised close to
£1,000
• Talent Hive Recruitment for
cycling Birmingham to London
and raising £1,100
• Patron Brian Turner CBE
for his fabulous auctioneer skills
• Bidvest Foodservice for
raising almost £25,000 through
their staff draw this year
• Park Plaza Westminster
for donating £6,500 via the
Streetmart initiative
• Matt Tough for taking part in
the Wolf Run and raising £811
• Food Service Packaging
Association Awards for
hosting a fabulous dinner which
raised £2,287
• Annual Hotel Conference
for supporting the charity at the
conference again
• The Fat Duck for its
continuous contributions
• Lancashire Life Food &
Drink Awards for raising
£1,313
• Tim West and Andy Kemp
for making very generous
personal donations
• Red Carnation Hotels
apprentices for raising £4,168
• Gidleigh Park of
Brownsword Hotels for
raising £1,328
• Master Innholders for
raising £3,154 through their
annual conference
• HIT Training for undertaking
the gruelling 3 Peaks Challenge
and raising £343
• South Down’s College for
donating £3,161 towards our
Drug & Alcohol Awareness
Programme
• The Chefs Forum and City
of Bristol College for raising
£1,000 at their pay what you
like lunch
• HR in Hospitality for raising
£980 to date
• H2O Publishing for raising
£3,250 at their FSM Awards
• Participants of The Annual
Hotel Conference bike ride
for raising over £4,000
• Trencherman’s Guide
Awards for raising £250
• Rupert Spurgeon & Erick
Kervaon, AKA Les Rognons
Frits, for raising £2,065 for HA!
• The Caterer for raising
£6,163 at The Hotel Cateys
• Bunzl for their wonderful
£10,000 donation
15
re:action 180th Birthday
Join in with our 180th birthday celebrations
2017 is a very special year
for Hospitality Action as
we turn 180 years old!
Take on a challenge
Established in 1837, the
year Queen Victoria came to
the throne, Hospitality Action
has been helping hospitality
people for 180 years.
As our industry continues to grow, so do requests for
our support. We have become an anchor within a fastpaced environment that is filled with people battling all
kinds of issues. We ensure no one is left to face difficult
times alone. We have been there for those who have
no one else to turn to, working tirelessly to ensure
individuals and their families are never left in need.
In our special birthday year we are aiming to raise
£1.8million and we need your help to do it! Please
pledge to help your less fortunate colleagues in this
special year.
You can help us celebrate by getting involved in a
number of challenging and rewarding fundraising
activities. Here are just a few things you can get
involved with during our 180th year:
Nominate us as your 2017
Charity Of The Year
If you’re hosting an event in 2017, we’re calling on you
to help us celebrate our big birthday. We will supply
everything you need to make your Awards Ceremony,
Golf Day, Gala Dinner or Conference a fundraising
triumph. A simple donation envelope at your guests’
place setting or raffle in our honour will really make
a big difference.
Encouraging your colleagues to fundraise in the
work place, whether through a cake sale, fancy
dress day or quiz night, will also help to raise vital
funds and boost morale.
Simply contact the Hospitality Action fundraising
team who will work with you to help ensure your
fundraising is a great success.
16
Have you always wanted to sky dive or climb the three
peaks? Make your wildest dreams a reality by being
sponsored to take on a 10K run, a 100 mile bike ride or
an extreme challenge.
Maybe choose one of the following challenges:
• We have spaces in the 2017 Great Manchester
10K Run and British London 10K Run
• Participate in The Prudential RideLondon-Surrey100
bike ride
• Our famous Le Tour de Cuisine Cotswold Cycle
Challenge will also be returning in 2017. Starting and
finishing at the stunning Beaufort Polo Club, you will
have a choice of four routes, ranging from 20 to 100
miles, and also the opportunity to relax with a cold beer
and a delicious BBQ after you finish.
All are a great way to get fit and raise funds in
the process.
180th Birthday re:action
Back to the Floor 3
2017 will also see the return of our popular Back to
the Floor dinner. Taking place on Friday 7th April at the
iconic Grosvenor House Hotel on London’s Park Lane,
the evening will see industry icons consultant Philip
Newman-Hall, Danny Pecorelli of Exclusive Hotels
& Venues and Jonathan Raggett of Red Carnation
Hotels, amongst other stars of the hospitality industry
testing their silver service skills. Guests will be treated
to a three course meal, wine and Champagne and
have the chance to bid on some very special prizes
whilst networking with a host of notable industry faces.
#BTTF3
This event is not-to-be-missed so be sure to book your
place today: www.hospitalityaction.org.uk/events
To make a birthday donation of just £5
simply text CHEF17 £5 to 70070
Don’t forget to use the hash tag
#HA180 across social media
2017 Diary Dates
Apprenticeship Challenge
Engage your apprentices to
organise an event or activity
between February and
October, which
showcases initiative,
imagination and skills
whilst at the same time raising
much needed funds
Back to the Floor 3
Friday 7th April
Grosvenor House
It’s third time lucky as senior
figures from the industry go
Back to the Floor one more
time!
A Tour of Highclere Castle
including lunch and afternoon
tea at The Vineyard at Stockcross
Thursday 20th April
Enjoy a stunning three course
lunch at the Vineyard with a tour
of Highclere Castle, the real
‘Downton Abbey’
For further information please visit
www.hospitalityaction.org.uk/events
Northern Golf Day
Thursday 11th May
A wonderful day of golf and
fundraising at the
Marriot Worsley Park, a
championship course
180th Birthday Party
Monday 10th July
Park Plaza Westminster Bridge ,
London
A huge birthday party that’s not
be missed!
Great Manchester Run
Sunday 28th May
Run one of the world’s famous
10Ks and get fit!
British London 10K Run
July
The 10K route passes through the
heart of historic London
The Cotswold Cycle Challenge
Monday 5th June
Cycle some of the most charming
roads of Britain and bond with
fellow industry members
Prudential RideLondon
Surrey100
Sunday 30th July
The ‘London Marathon on
wheels’
The Big Fat Birthday Quiz
June
Park Plaza Westminster Bridge ,
London
Put your general knowledge to
the test to become our 2017
Birthday Quiz champion!
Charity Polo Day
Sunday 17th September
Enjoy an outstanding lunch
prepared by Michelin-starred
chefs prior to a thrilling game of
polo
Lunch Box Day
Friday 22nd September
Make a lunch time donation to HA
and take a #SandwichSelfie
Autumn Fundraising Dinner
September
Chairman’s Golf Day
October
Join us for our second chairman’s
Golf Day
Sporting Legends Luncheon,
Manchester
Friday 10th November
Meet your all time favourite
sporting legends
Christmas Online Auction
4th December – 15th December
Take part in the legendary
Christmas Online Auction
Christmas Fundraising Dinner
Monday 27th November
Mosimann’s
Kick start your Christmas
celebrations at Hospitality
Action’s festive fundraising dinner
at Mosimann’s
17
Roll of Honour
Corporate Members
3 Inn Ltd
Abode Chester
Academy of Food & Wine Service
ACT Ltd
Admiral Group
AICR (UK)
Alderley Edge Hotel & Restaurant
The Alexandra Hotel
Allegion (UK) Ltd
Angel Inn
ARAMARK Ltd
ARENA
The Art School Restaurant
Ascot House Hotel
Baku Bistro
The Bath Priory Ltd
Berkeley Scott - Manchester
Best Western Monkbar Hotel
Bidvest Foodservice
Bingham Hotel
Brown’s Hotel
Bunzl plc
Carden Park Hotel
The Caterer
CH&Co Group
Chefs For Chefs Ltd
Chefs Jobs UK
Cherryred Recruitment Ltd
Chester and Cheshire Hoteliers
Association
The Chester Grosvenor
Churchill China
City College of Norwich Hotel
School
Cobra Beer
Cogent Blue Ltd
Crosbys
Crowne Plaza Glasgow
Davidson Asset Management Ltd
Debenhams Foodservices Plc
The Drovers Arms
E Russum & Sons Ltd
E-Foods Ltd
Elite Hotels
English Lakes Hotels
Evesham Hotel
Exeter & Heart of Devon Hotels &
Restaurant Association
Fabulous Fan Fayre
Feathered Nest Hospitality Ltd
Feversham Arms Ltd
18
FM Recruitment
Freemasons at Wiswell
Gatwick Hotels Association
General Tarleton
Gibbon Bridge Hotel
Goring Hotel Ltd
The Grand Hotel & Spa York
Grant Thornton Manchester
Hale Events Ltd
The Halkin Hotel
Hamilton Hotel Partners
Harvey Nichols
Hilton Manchester Deansgate
Historic Sussex Hotels
Holiday Inn Liverpool City Centre
Hospitality Media
Hospitality Today
Host Hotels Ltd
Hotel Football
Hotel Indigo Liverpool
Ilsington Country House Hotel
IndiCater Ltd
Innside Manchester
ISS Facility Services - Hotel and
Leisure
Jacaranda Ltd
Jascots Wine Merchants Ltd
Jellybean Creative Solutions
Just Hospitality
Kensington Crêperie
Le Gavroche
Litmus Partnership Ltd
The Llawnroc Hotel
London Restaurant Network
The Lowry Hotel
Luxury Academy
Manchester Abode
Manchester Central
Manchester Hoteliers Association
Manchester Metropolitan University
Marketing Lancashire
Maybourne Hotel Group
McFarlane Telfer
Mere Court Hotel & Conference
Centre
The Metropolitan Hotel
Milsom Hotels Ltd
Mojo Bar
Mulmar Foodservice Solutions
Murcott Associates
The New Ellington
No 6 (Padstow) Ltd
Northcote
Nutters Restaurant
One Cost Ltd
Oranka Fruit Juices
The Palace Hotel
People 1st
The Place Hotel
Potters Resort
Pride of Britain Hotels
PSL The Food Professionals
QMK Liverpool Street Ltd
R Noone & Son Ltd
Radisson Blu Edwardian Hotel
Rainbow Café
Ramsden Recruitment
Richard Wellock & Sons Ltd
Salt & Pepper Events Ltd
Sandringham Hotel
Saunders Media Distribution
Seafood Pub Company
Service Scan (Evaluations) Ltd
The Sloane Club
The Society of the Golden Keys
Sodexo Ltd
South Downs College
Taste Hospitality Recruitment Ltd
Three Ways House Hotel
Thurlestone Hotel
The Torridon
Trafford College
Trevors Warehouses Ltd
Turpin Smale Catering Consultants
Twitchen Farm B&B
Tyddyn Llan
UCC Coffee UK Ltd
Unilever Foodsolutions UK
Unox UK Ltd
Verve Personnel
Virgin Limited Edition
Weetwood Hall Hotel
Wenlock Spring Water Ltd
Whatley Manor
William Murray Communications
World Class Service
WSH Ltd
Zinnia Hotels Group
Guardian Members
Raymond G H Allen
Nigel Anker FIH
Norman Paul Atkin-Smith
Frank Attwood
Richard Ball FIH MI
Angela Barnes
Fred Barnes
Lak Basran MBE
William Robert Baxter CBE FIH
Edward Bence FIH
Mike Bevans FIH MI
Timothy Bigden FCMA MIIA
Raymond Blanc OBE FIH
Peter Bramich FIH
Karen Browne
Antony Byrne
Victor Ceserani MBE MBA FIH
John Cousins FIH
James Cunningham
Michael Day FIH
Paul Delavault
Kenneth Roy Demmen
Patrick Dempsey OBE
Paul Dermody OBE FIH
Nicholas Dickinson
Simon Dobson
Paul Dukes FIH
John Durden FIH
David James Edwards
Arnold Fewell FIH
Howard Field FIH
Robin Ford
Sir Rocco Forte MA FIH
Sarah Fox
Julian Fris
Elizabeth Gadsby MBE FIH
Edward Gallier
Jackie Gilbert
Percy Watson Gravett
Graham Grose FIH
Andrew Guy FIH
Edward Steven Hall MIH
Peter Hancock FIH FTS
Denise Audrey Haugh MIH
Garry Hawkes CBE FIH
Sue Hazzard
Michael Hirst OBE FIH
John Hyde FIH
Susan Hytch I.S.O. FIH
Christopher Innerd FIH
David Irving FIH
Nancy Jaworski
Sara Jayne Stanes OBE
Alistair Kelly
Grace Kemp
Dean Kennett
Russell Kett FIH
Jonathan Knight FIH
Andrew Martin Latham MIH
Vic Laws MBE FIH
Mike Lucy
Anthony MacDonald
Michael Mackenzie
Donald Main
David Barry Martin
Andrew Merrett
Paul Milsom FIH MI
Dr Dolf Mogendorff FIH
Anton Mosimann OBE
Stephen Moss CBE FIH
Forbes Mutch
Greta Helena Mycock
Avis Esther Neville
Phillip Newman-Hall FIH MI
Peter O’Meara
Thomas Orchard
Alan Osborn FIH
Norbert Paul G Peterson FIH
Andrew Phillips FIH MI
Kenneth Leslie Powell
George Proctor FIH
Michael Quinn MBE
Nicholas Rettie FIH MI
Fiona Rickard
Christopher S Robinson
Philippe Rossiter FIH
Alain Roux
Adam Rowledge MIH
Cecilia Rydstrom FIH
Michael Sharp FIH
Michael Shepherd BSc (Hons) FIH MI
Clive Shiret FIH
Andrew Silver
Dorothy Smith
Mike Smith FIH
Liz Smith-Mills FIH
Roy Sommer
Jim Stephenson FIH
Ewing Stewart FIH
Alastair Storey
Jane Sunley FIH
Frederic Symonds
Maurice Taylor FIH
Alistair E Telfer MBA HONDUNIV FIH
Heather Trueman
Mike Turner FIH
Dick Turpin MBE
Marc Verstringhe FIH
David Walker J.P. FIH
Joseph Wasef FIH
George Webster FIH
Margaret Louise Wick
Keith Wilson
Bill Wood FIH
Individual Members
Michael Blanchard FIH
Basil Blanco
Tracy Bosanko
Barry Thomas Branchett
Jack Brown
Peter Brown
James Buchanan BSc
James Conlan
Zak Coombs FIH
Mike Cowan FIH
Gareth Evans
Matthew Flood
Adam Hersey
Thom Hetherington
Jeremy Hill
Dawn Holding
Carl Housbey
Matthew Huddart
Tim Jones
Ina Juntti
Tim Kewley
Alan Knight
Martin Kubler MIH
Fiona Legros
Fiona Lockyer
Stephen Lowe
Michael Magrane
David Mansbridge
Regis Martin
David McGhie
Niall McGloin
Marco Meusburger
Michael Mitchell
Robin Morden FIH
David Morton
Richard Parkes
Rosemary Perrett
Joseph Quilter
Simon Radley
Monica Reid
Paul Sarlas
Adam Simmonds
David Simms
Gareth Tartt
Ian Thompson FIH
Wayne Thomson
Anita Woods
Brian Wright
Muriel Betty Wright
Richard Yeoman
19
Domestic violence
It could happen to anyone. Even a famous chef like Angela Hartnett. Thankfully, when lives fall apart Hospitality Action
is there to pick up the pieces. If you need support or would like to help visit www.hospitalityaction.org.uk
Registered Charity No. 1101083