18-08-2011
Revised by: Brian Zelchau Lykke
CISCO TelePresence
MOVI 4.2
USER GUIDE
18-08-2011
Revised by: Brian Zelchau Lykke
Table of Contents
Download MOVI software ................................................................................................................................. 5
The first start of the MOVI program.................................................................................................................. 5
The MOVI program ............................................................................................................................................ 6
Good practise ................................................................................................................................................ 6
Test call .......................................................................................................................................................... 6
Numbers in Georg Jensen A/S ....................................................................................................................... 7
Making a voice call ........................................................................................................................................ 8
Add a person to the Favorites list.................................................................................................................. 8
Favorites list................................................................................................................................................. 10
Startup picture............................................................................................................................................. 10
Settings in MOVI .......................................................................................................................................... 11
Call picture ................................................................................................................................................... 12
Sharing a PowerPoint presentation or other programs .............................................................................. 13
FAQ .................................................................................................................................................................. 14
Further support ........................................................................................................................................... 14
Firewall ........................................................................................................................................................ 14
Bad sound or picture ................................................................................................................................... 14
I can’t use the DTMF tone ........................................................................................................................... 14
Can I send and receive a computer presentation?...................................................................................... 14
Does MOVI support H.263 and H.264 ? ...................................................................................................... 14
PC Requirements ......................................................................................................................................... 15
Operating system .................................................................................................................................... 15
Web camera ............................................................................................................................................ 15
Camera Requirements ............................................................................................................................ 15
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Download MOVI software
Start download the MOVI software from this link and run. http://www.gjonline.dk/software/movi42.exe
It’s a silent installation and takes about 5min. to install.
MAC users can download it from.
http://www.gjonline.dk/software/Movi_4-2_MAC.zip
It’s a manual installation.
The first start of the MOVI program
Now you should be able to start the program for the first time.
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In Username type your username which you have received by e-mail from Georg Jensen – IT-Support.
Then type the password you have received by e-mail from Georg Jensen – IT-Support.
We recommend that you check the 2 boxes for “remember my username”, “password” (Only if you have
your own login)
Then click the Sign in button.
The MOVI program
You should now be in the MOVI program. If not, you may have typed wrong username and password,
wrong settings under advanced or you have not opened for the rights ports in your firewall. Cisco MOVI
uses SIP port 5060 and 5061. See also : http://www.videokonference.com/index.asp?id=250&sub1=105
Good practise
•
Close all other software running before using the MOVI client.
•
The quality of the call could be worsened if using wireless internet.
•
Insure that you “at least” have 1mbit upload stream available for the best results.
Test call
Now you are ready to make a call. You can call a E.164 alias, SIP or MOVI name.
Calamus Danmark A/S has a test number on alias 90308101 or [email protected]
When you type a name for example brian and click on the search result, you can see presence of the
contact.
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Numbers in Georg Jensen A/S
Denmark
SF 1st Floor Bernadotte Meeting Room:
77220
Denmark
SF 2nd Floor Georg Meeting Room
77222
Thailand Warehouse:
77221
China office
[email protected]
Virtual Conference Room 1:
903077220
Virtual Conference Room 2:
903077221
Virtual Conference Room 3:
903077222
For voice calls:
+45 43313620
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Making a voice call
NB! Only use this for calls to Danish phone numbers.
In the address field, type 9060xxx (xxx is the Danish phone number you would like to call ex.
906038149898)
Add a person to the Favorites list
You can add a person to your own Favorites list.
If you have found a name from the search field and next click on the person, then you can click on the
line ”Add to favorites” to save the person in the list.
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You can also add a person manually by clicking the line ”Add new favorite”.
Then you type a name in box “Name” and an address in “URI”. An address can be a E.164 alias like 77220 or
an address like this [email protected]
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Favorites list
If you look in your Favorites list you can see all the contacts added by you.
If one of your contacts systems is on Calamus Infrastructure or another MOVI client you can see presence
status from this. Presence status gives you information about the system are in a call, off or online.
Startup picture
When you start up MOVI the program shows you the Favorites list.
Description of the startup picture:
1: Search field. It’s here you search after a person.
2: Presence status of a contact.
3: The name on the person in your contact list.
4: If you click on this button a new window will open with a picture from your own camera.
5: Settings. Here you can adjust your settings in the MOVI program.
6: Indicates if the system is registered/online.
7: Add a new person to your Favorites list.
8: Shortcut to your Favorites list.
9: Lists call history.
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Settings in MOVI
You can adjust the settings in MOVI if you click the icon in the upper right corner.
Application:
Video:
Network:
Notifications:
Devices:
About:
Here you choose if the program should start when Windows start.
Here you can change the resolution. It could be useful if you meet bad picture
or quality.
If you are on a connection with low bandwidth, you can adjust the bandwidth
used by MOVI.
Remember to change both upload and download.
Here you change some lighter setting like sounds and ringtones.
Here you choose your microphone and camera.
Information about the MOVI version.
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Call picture
When you start a conference a new picture will open. In this picture you can see yourself and the other
part.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Conference time
Who is in the conference
Address
Call encryption status
Far end camera control (only possible in the static systems)
Numpad (used for joining eg. Virtual conference rooms)
Technical information screen about the call
Indication icons about the call (eg. Far end mic. is off)
Selfview (enable/disable by clicking #10)
Enable/disable selfview
Enable/disable your camera
Enable/disable your microphone
Volume adjustment
Enable/disable Full screen
Share a presentation
Disconnect a call
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Sharing a PowerPoint presentation or other programs
During a call with the MOVI client, it’s possible to share a PowerPoint presentation or other programs. To
do this then click on the button no. 15 (see section Call picture)
Then select the presentation you wish to share
The presentation is now shared
To stop the sharing, then again click on the button no. 15 (see section Call picture) and click Stop sharing
presentation
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FAQ
Further support
For further support on the system, then please call +45 70 20 29 77
Firewall
Regarding firewall issues you need to check the ports below. The ports should be open outgoing to IP
83.151.154.76 or DNS calamusbc.calamus.dk.
If you are using VPN, then try to disconnect and login MOVI4 again.
RAS Messaging : port 1719 UDP
H.225 : port 1720, TCP
Call setup / Exchange info : port 2776, UDP
H.245 : 2777, TCP
RTCP Media : 2777, UDP
SIP : 5060, TCP
SIP (TLS) : 5061, TCP
Media : 50000 - 52399, UDP
Bad sound or picture
If you experience bad picture or sound maybe it could be your network connection there are to slow.
Try to set the bandwidth down in the setting section. Use the icon in the upper right corner.
I can’t use the DTMF tone
DTMF tones are transported in the audio channel, so please check that your microphone isn’t on.
Can I send and receive a computer presentation?
Yes, with MOVI4 you can send and receive a presentation.
Does MOVI support H.263 and
H.264 ?
The answer is yes.
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PC Requirements
CPU depending on video resolutions to send/receive:
Minimum CPU supporting SSE2 (Pentium IV or newer)
Encoding 720p 30fps requires Intel Core2Duo @ 1.2 GHz or better
Encoding VGA 30fps can be done on as low-end CPUs as the Intel Atom @ 1.6 GHz
Operating system
Windows XP SP2 or newer
Windows Vista
Windows 7
Web camera
Graphics
OpenGL 1.2 or later
Camera Requirements
Designed to support all windows compatible web cameras
Can MOVI call to a internal IP-address ?
Yes. To call an IP, use the format movi@IP. For example, to call an endpoint registered to the IP address
10.47.27.27, dial [email protected]. Note: Some endpoints require a username when they receive a call.
To call these endpoints, use the format <username>@IP, where <username> is the username of the person
you are calling.
Installing MOVI I was warned that my OpenGL version is too old.
What should I do?
You are running MOVI through a remote desktop or virtual machine software. This is not supported.
Your operating system is not using the correct driver or driver version for its graphics card. Upgrading the
driver should solve this problem.
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