Ó Springer 2005 Journal of Business Ethics (2005) 58: 187–193 DOI 10.1007/s10551-005-1413-8 The Long-Term Performance of Small Businesses: Are there Differences Between ‘‘Christian-Based’’ Companies and their Secular Counterparts? ABSTRACT. Recent years have witnessed the proliferation of ‘‘Christian’’ companies in the U.S. These firms declare their belief in, and active pursuit of, the successful merging of biblical principles with business activities. Economic success, hard work, and biblical values are seen as capable of existing together in harmony. While the number of such businesses appears to be growing, there has been a dearth of any scientific study of these companies. No empirical research has been conducted to determine whether these religious values and behaviors have any significant impact on a company’s performance. The present study is designed to partially fill this gap. Specifically, it seeks to determine whether there are differences in long-term performance between self-proclaimed ‘‘Christian-based’’ businesses and their secular counterparts. Data were collected from 312 companies. A multivariate analysis of variance (MANOVA), followed by univariate ANOVAs, found significant differences between these two groups of firms on three of the four Nabil Ibrahim is Professor of Business Administration and holder of the Grover Maxwell Chair of Business Administration at Augusta State University. He teaches courses in Strategic Management and Applied Statistics. He has authored numerous articles in academic and practitioner journals, including Health Care Management Review, Journal Professional Services Marketing, Journal of Business Ethics, and Journal of Hospital Marketing. John Angelidis is Professor of Management and Chair of the Department of Management, St. John’s University. He teaches courses in Strategic Management, Business and Society, and Entrepreneurship. He has authored many articles in academic and practitioner journals, including Journal of Business Ethics, Journal of Global Marketing, and International Journal of Commerce and Management. Nabil A. Ibrahim John P. Angelidis performance variables that were analyzed. Some explanations as well as limited generalizations and implications are developed. KEY WORDS: business, ethics, Christian-based companies, performance, secular companies, small business Introduction Religion has always been considered an important factor in the shaping of American life. The French lawyer, Alexis de Tocqueville (1945), observed almost two centuries ago that religion played a major role in America by shaping citizens who valued just and wholesome communities. He saw religion as essential to the fabric of the nation: ‘‘I do not know whether all Americans have a sincere faith in their religion – for who can search the human heart? – but I am certain that they hold it to be indispensable to the maintenance of republican institutions. This opinion is not peculiar to a class of citizens or to a party, but it belongs to a whole nation and to every rank of society’’ (p. 316). Not surprisingly, then, from its beginnings religion has had a major influence on the conduct of commercial activities in the U.S. The relationship between these two powerful forces has evolved through a series of stages until today there is a sizeable group which contends that ‘‘biblical principles’’ can successfully be utilized in the business world. The belief that business and the pursuit of Christian ideals are not incompatible can be traced to the Protestant Reformation. The teachings of the 188 Nabil A. Ibrahim and John P. Angelidis reformers, particularly John Calvin, not only encouraged active participation in business activity, but asserted that the key to heaven lay in the obligation to use one’s talents productively while on earth. Calvinism emphasized traits such as diligence, thrift, and industry, and equated spiritual worth with temporal success. John Calvin’s formulations were carried to America by his followers, the Puritans. With few exceptions, the colonies themselves were founded on the opportunity for private gain. American institutions were born and matured in this environment. Many modern-day American scholars and practitioners argue that there is no inherent conflict between the pursuits of business and the basic values of religion and seek to apply their spiritual convictions in the workplace. Almost 50 years ago, one of the strongest proponents of this belief succinctly expressed it as follows: ‘‘Religious values and religious living cannot be applied at certain times and places, only to be ignored at others . . . A set of principles which are marked ‘For Sunday Only’ is no religion at all’’ (Campbell, 1957, pp. 37, 44). A recent phenomenon in the U.S. represents a modern manifestation of these views – namely, the proliferation of ‘‘Christian’’ companies which have expressed their determination to successfully merge biblical principles with business activities (Heilman, 2003; Hyatt, 2003; Moffett, 1985). These firms assert that it is possible to function in the world of business according to Christian values with a master image from the Bible, i.e., there is no conflict over the interface between corporate and religious principles. It can be argued that these companies may represent today’s spiritual heirs of John Calvin and the Puritans in their firm conviction that religion can be woven into the fabric of one’s business. Economic success, hard work, and biblical values are seen as capable of existing together in harmony; indeed, they are viewed as synergistic. Not only is there no inherent conflict between corporate and religious beliefs, but any material success is perceived to be due to the organization’s conduct of its business in harmony with religious values. Purposes of the study While the number of such businesses appears to be growing, there has been a dearth of any scientific study of these companies. As far as one can determine, no empirical research has been conducted to determine whether these religious values have any significant impact on a company’s performance. The present study is designed to partially fill this gap. It continues in the tradition of the research stream that attempts to uncover meaningful distinctions among firms, which often are unseen when firms are combined into one large group. Specifically, it seeks to determine whether there are differences in longterm performance between self-proclaimed ‘‘Christian-based’’ businesses and their secular counterparts. Some researchers who have used a similar methodology compared their samples to broad market averages such as the Standard and Poor’s 500 (e.g., Abbott and Monsen, 1979). However as Cochran and Wood (1984) point out, ‘‘comparison to industry control groups is superior. Accounting practices, operating leverage, and other variables . . . will be more homogenous within industries’’ (p. 47). This view is supported by others who argue that such an analysis must compare the firm’s performance with that of other firms in the same industry (Brigham and Daves, 2002). Therefore, in order to achieve a reasonable basis for homogeneity and comparability, this study will focus only on manufacturing companies. Methodology Sample Data were collected as part of a larger study of small business. Two samples were utilized. Both consisted of non-affiliated, autonomous, and privately-owned firms. The first included a total of 400 randomlyselected U.S. manufacturing firms employing between 15 and 100 persons. Although there is no universally accepted criterion for delineating small firms (Reid, 1982), the number of employees was chosen in this research as the key indicator of firm size following previous studies (see, e.g., Moini, 1985; Wolff and Pett, 2000). The second sample consisted of manufacturing companies which have expressed, through their top executives, their commitment to applying biblical principles in the conduct of their business. Among the most commonly used terms these executives have The Long-Term Performance of Small Businesses used to describe this type of commitment are: ‘‘to bear witness to Jesus Christ. . . (and) . . .to share the gospel of Jesus Christ with . . . employees and . . . customers . . .’’ (Moffett, 1985), ‘‘to implement the teachings of the Bible’’ (‘‘Labor and Management,’’ 1978), ‘‘to share the faith’’ (Ibrahim et al., 1991), and to fulfill ‘‘God’s desire to extend his loving rule. . .into the market places of the world’’ (International Christian Chamber of Commerce, 2003). The sample of selfidentified ‘‘Christian-based’’ companies with 15–100 employees consisted of 241 firms. This list was compiled by the authors mostly from a survey of published materials on ‘‘Christian-based’’ companies, from executives attending annual meetings of the Fellowship of Companies for Christ, from the International Christian Chamber of Commerce, and from the presidents of organizations that are actively involved in various ‘‘Christian ministries.’’ Measures A questionnaire was developed to measure the variables of interest. Respondents were asked to indicate their present position with the company (e.g., CEO, President, Chair of the Board), in what year the company was founded, and the number of full-time employees. As suggested by Venkatraman and Ramanujam (1986), Tosi and Gomez-Mejia (1994), and Rue and Ibrahim (1998), performance was assessed through both subjective and objective factors employing financial and non-financial criteria. These measures include performance relative to industry averages, growth in sales, return on investment (ROI), and growth in the size of the firm (Dalton and Kesner, 1985; Hambrick and Lei, 1985). Several studies have demonstrated that the total number of employees appears to be highly related to other gauges of size (see, e.g., Robbins, 1983). Consequently, respondents were asked to indicate, using a Likert-type scale, how they perceived their firm’s performance vis-à-vis the rest of the industry during the previous 5 years (5 ¼ better than industry average, 3 ¼ equal to industry average, 1 ¼ below industry average). The objective factors were the average ROI and growth rates in sales and number of employees during that same period. Clearly, there are many factors affecting an organi- 189 zation’s economic performance. In the short run, competitive activities, Federal Reserve Board actions, international events, and other vicissitudes of the environment would be expected to overwhelm any possible economic influence of a company’s predominant values. It is necessary, therefore, to identify a relatively long-term measure of economic performance. The 5-year period was long enough to limit the influence of short-term irregularities but short enough to provide a reliable estimate of the firms’ most recent performance (Keown, et al., 2001, Kumar and Sopariwala, 1992; McEachern, 1975). Indeed, in recent years many firms have adopted a similar approach to replace the traditional annual earnings-based bonuses in an attempt to restore the integrity of the executive compensation process (Ogden, et al., 2003). It is important to note that there is a potential difficulty in using percentages to measure changes with relatively new firms (see, for example, Hansen and Mowen, 1992). Small absolute changes appear large because these companies usually have a much smaller base. However, this will not be a problem if many of the businesses that respond were not formed very recently. For this reason, only those companies which have been in existence for more than 10 years were surveyed. Data collection Data collection was conducted via a mail questionnaire of the owners or top executives of these firms. Prior to mailing the questionnaire, telephone calls were made to ascertain that these companies were still in business and that the sample of secular companies did not include any self-described ‘‘Christianbased’’ businesses, to verify the name and title of the key top executive, and to notify them that they will be receiving a questionnaire within a few days and apprize them of the importance of the survey. Each company was sent a copy of the research instrument accompanied with a letter explaining in general terms the project and assuring respondents of the confidentiality of their answers. A first mailing and one telephone follow-up urging participants to complete and return the questionnaire generated a total of 283 completed and usable responses. This resulted in a net overall response rate of 43.5%. 190 Nabil A. Ibrahim and John P. Angelidis TABLE I MANOVA and ANOVA results for differences between Christian-based companies and their secular counterparts Group meansa Dependent variables Christian-based (n = 139) Performance compared to industry Growth rate in sales Return on investment Increase in number of employees Multivariate tests Wilks’ Lambda Pillai’s Trace Hotteling–Lawley Trace a 3.20 7.28 6.57 3.56 (0.96) (1.86) (1.55) (2.55) F P 0.49 11.97 3.99 4.24 0.4853 0.0006 0.0466 0.0403 Secular (n = 173) 3.12 6.46 6.16 4.11 (1.04) (2.33) (1.98) (2.06) 0.6860 0.7104 0.7608 Standard deviations are in parentheses. Results Among the 312 respondents, 191 hold the title of President, 256 are CEO’s, and 288 chair their respective boards of directors. The median number of employees was 26. Interestingly, unequal response rates were received from the two groups –57.6% from the ‘‘Christian-based’’ companies and 34.7% from their secular counterparts. With respect to their firms’ overall performance (relative to their industry) over the past 5 years, the overall mean score was 3.16. The companies in the sample had, on average, a 6.83% annual increase in sales, an average annual return on investment of 6.34%, and an average annual increase of 3.86% in the number of employees. The statistical analysis was conducted in two stages. First, a multivariate analysis of variance (MANOVA) was considered to be the most appropriate technique for exploring differences in performance between the two groups. This procedure compensates for variable intercorrelations and provides an omnibus test of any multivariate effect. The MANOVA revealed significant differences between the two groups (F ¼ 11.68, p ¼ 0.0373). That is, there were significant differences between the two groups with respect to their overall performance. Next, to understand the underlying contributions of the four variables to the significant multivariate effect, we proceeded to test each dependent variable using a one-way analysis of variance (ANOVA) with the two groups constituting two levels of the inde- pendent variable. These results, depicted in Table I, show that differences between the two groups were significant on three of the four variables. Specifically, with respect to their firms’ overall performance (relative to their industry) over the past 5 years, the mean for ‘‘Christian-based’’ companies was 3.20 while their secular counterparts had a mean score of 3.12. In terms of the annual growth rate in sales, the ‘‘Christian-based’’ firms averaged 7.28%, while the others averaged 6.46%. The annual return on investment was 6.57% for the first group and 6.16% for the second group. Finally, the annual increase in the number of employees was 3.56% for the Christianbased businesses and 4.11% for the secular companies. From the univariate ANOVAs, we see that important differences exist between the two groups with respect to return on investment (F ¼ 3.99, p ¼ 0.00466), growth rate in sales over the past 5 years (F ¼ 11.97, p = 0.0006), and growth rate in number of employees (F ¼ 4.24, p = 0.0403). Thus, based on these three objective measures, ‘‘Christian-based’’ companies outperformed their secular counterparts. However, no significant differences between the two groups were observed with respect to their performance relative to the industry (F ¼ 0.49, p = 0.4853). Discussion and conclusion The purpose of this study was to partially fill a void in the literature by examining the performance of small ‘‘Christian-based’’ firms, a population that has The Long-Term Performance of Small Businesses been largely ignored in past research. Because of the prominent role of small businesses in the U.S. economy, understanding the impact of their activities on their performance is a worthwhile research theme. The results provide some major conclusions. First, there were significant differences between these firms and their secular counterparts with respect to the three objective measures of performance. The former had experienced higher sales growth rates and ROIs; however, their executives were not more sanguine when asked to assess their firms’ performance vis-à-vis the rest of the industry. In addition, the increase in the number of employees was significantly smaller among the ‘‘Christian-based’’ companies, suggesting a higher level of productivity. There appear to be theoretical and practical explanations for the findings. The higher activity levels, greater efficiency, and higher ROIs are supported by a number of normative assertions in the literature and empirical findings suggesting that, to be successful, an organization must look beyond its current market and grow and expand its operations. There is general agreement among researchers and practitioners that growth is essential if a business is to survive and be profitable (see, for example, Pleshko and Soviden, 2003). Furthermore, growth enables businesses ‘‘to take advantage of the experience curve to reduce the per-unit cost of products sold, thereby increasing profits’’ (Wheelen and Hunger, 2004, p. 138). The results showing that secular companies report lower rates of growth in sales and lower profits but suggesting that these companies are less efficient would be consistent with the Ibrahim et al. (1991) findings. Their study reported the characteristics and practices of self-described ‘‘Christian-based’’ companies vis-à-vis their major constituencies. With regard to their employees, the vast majority of these firms engage in regular on-site activities such as devotionals and reading of scripture. At the same time, the importance of profitability, competitiveness, and productivity are strongly emphasized. Integrity and co-operation are also stressed, and employees are expected to abide by the ‘‘golden rule.’’ Similarly, these companies ensure that their values are highly visible to their customers. Brochures and literature with biblical messages are distributed, biblical quotations are displayed in their 191 stationary, and ‘‘Christian’’ calendars and bumper stickers are given. The company’s reputation as well as customer satisfaction and offering them superior value are of paramount importance. As a result, these businesses tend to inspire loyalty among both employees and customers. In addition, many of these companies are actively supporting their communities by donating goods, services, or funds to both secular and ‘‘Christian’’ organizations. Finally, they emphasize their determination to be loyal toward their suppliers, and the importance of fair and honest negotiations with them. Clearly, these firms’ organizational cultures and the strong positive relationships they maintain with their key stakeholders are likely to lead to the results reported in this study. There is ample evidence in the literature showing these variables to be closely related. For example, Michalisin, et al. (2000) report that firms achieve a sustainable competitive advantage and earn superior profits by possessing intangible strategic assets such as exceptional reputations and strong and effective organizational cultures. Also, in their study of numerous firms in a wide variety of industries, Kim and Mauborgne (1999) found that companies achieve sustained high growth and profits by placing great emphasis on offering customers superior value. The much higher response rate from the ‘‘Christian-based’’ companies suggests greater willingness among these firms to cooperate with this study. This raises an important question: is it possible that there was a non-response bias in this study? Perhaps only the more successful ‘‘Christian-based’’ companies responded to this survey because they wanted to boast of their accomplishments. To a great extent this argument can be refuted by these respondents’ candid answer (and, as the analysis showed, mistaken belief) that their firms’ performance did not exceed industry standards. Certainly, the findings presented here must be viewed in the context of study limitations. First, although the results show that, compared to secular companies, the ‘‘Christian-based’’ ones have higher growth rates in sales and lower growth rates in their workforce, it cannot be said that the results empirically resolve the causal relationship between the variables. It is evident that this study is ‘‘correlational.’’ The question is: did the ‘‘Christian-based’’ firms’ values and practices lead to greater profitability? Or, did the higher levels of sales and profits 192 Nabil A. Ibrahim and John P. Angelidis encourage at least some of these companies to afford the luxury of embracing ‘‘Christian’’ values and to conduct their business accordingly? Future extensions of this research should give thought to using longitudinal data to establish the temporal ordering of these variables. Another possible limitation is inherent in the use of return on investment as a measure of profitability. Certainly, it is a prime measure of economic performance. It encourages managers to pay attention to the relationship among sales, investment, and expenses; it fosters cost efficiency; and it discourages excessive investment in operating assets (Hansen and Mowen, 1992). Indeed, because it relates income to the capital invested in the generation of that income, ROI is ‘‘one of the most valid and most widely recognized measures of enterprise performance’’ (Bernstein, 1993, p. 652). Nevertheless, one of the most frequently mentioned negative aspects associated with ROI is that it fosters myopic behavior – ‘‘it encourages managers to focus on the short run at the expense of the long run’’ (Hansen and Mowen, 1992, p. 861). It is possible, then, that the secular firms have invested greater resources into their activities and are experiencing a relatively low ROI but will reap the benefits of these investments in the long term. This possibility can never be ruled out but seems implausible. Future research efforts need to consider more clearly these possible relationships. An additional caveat concerns the generalizability of these results across industries. A study such as this one focuses on many firms within a specific industry by ensuring a greater homogeneity among the companies that are examined. However, it opens a line of inquiry on whether these results are valid across other industries. 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Wolff, J. and T. Pett: 2000, ‘Internationalization of Small Firms: An Examination of Export Competitive Patterns, Firm Size, and Export Performance’, Journal of Small Business Management 38(2), 34–47. Nabil A. Ibrahim, Grover Maxwell Professor of Business Administration, College of Business Administration, Augusta State University, Augusta, Georgia 30904-2200, U.S.A. E-mail: [email protected] John P. Angelidis Chair, Department of Management, College of Business Administration, St. John’s University, Grand Central & Utopia Parkways, Jamaica, NY 11439, U.S.A. E-mail: [email protected]
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