8/31/2011 A liberal adaptation of General George S. Patton’s philosophies and speeches to public works project management • Arguably the most effective allied general in WW II. • Captured more enemy, liberated more territory in any army in history. • During Battle of the Bulge, turned his entire army and marched 70 miles to relieve Bastogne. • Killed in an automobile accident in 1945 • • • • Strong leader, held subordinates accountable Highly disciplined, insisted on discipline Unconventional, innovative, brilliant tactician Risk taker but calculated the risk 1 8/31/2011 • Not a team player with colleagues • Not a strong planner nor a brilliant strategist • Strong ego, very flamboyant • Not a diplomat • Often spoke without thinking • Often a martinet to subordinates • • • • Very profane, amazingly so! Had a mistress Purported bigot Little tolerance for perceived cowardice • Created much controversy What Can We Learn From This Great General? Quotes And Writings That Apply To Project Management 2 8/31/2011 “A good plan vigorously executed on time beats hell out of a perfect plan late” “A good plan, vigorously executed on time, beats hell out of a perfect plan late”. Patton was a believer in both planning and in learning from past experiences. At the same time, he recognized that an organization can spend too much time planning – to the extent that the mission becomes compromised. Each project demands a project management plan that includes a Work Breakdown Structure (WBS), budget and schedule; a risk management plan and a quality control plan. The public project manager must develop a plan before project initiation but not spend so much time on it that it detracts from project execution. Staff Officers Are To Visit The Front Daily 3 8/31/2011 “Staff officers are to visit the front daily”. This quote from his letter of instruction #1 to the Second US Corps underlines the importance of getting away from your desk and out to the action. To the public works project manager, it means getting out to the project site and personally observing what’s there. It means visiting the consultant’s offices to look over their shoulder, observe progress. An Army, Like Spaghetti, Is Best Led From The Front Soldiers, like spaghetti, are best led from the front”. Like the previous quote, Patton was a believer in getting out to the action and in being visible to the troops. This principal holds true for the public project manager who must lead a team, many members of which do not work directly for the PM. This quote is not limited to the design team but to the public, stakeholders and coordinating and regulating agencies. 4 8/31/2011 A Pint of Sweat saves a Gallon of Blood “A pint of sweat saves a gallon of blood” Patton, in spite of his reputation for speed, never moved with haste. His operations were planned and he insisted on maximum effort from his subordinates. In public project management where we are, in fact, as stewards of the public trust, we must insist on quality from consultants and an appropriate level of design review including review in the field. We must have checklists before releasing projects for construction. It’s far cheaper to correct the design than to fix problems during construction No Plan Ever Survives First Contact With The Enemy 5 8/31/2011 “No plan ever survives first contact with the enemy”. In spite of our best efforts, as a project moves forward towards completion, it will change. This means that the project manager must be flexible and must accommodate legitimate changes. Don’t Tell People How To Do Something, Tell Them What To Do, Let Them Surprise You With The Results “Don’t tell people how to do something, tell them what to do, let them surprise you with the results”. Although Patton has a reputation as a micro-manager and he did spend a lot of time and effort immersed in learning the details, he also believed in the importance of individual initiative. Similarly the public project manager should identify the end product, be familiar with all aspects of the project yet not stifle innovation by over-managing. Respect the necessary prerogatives of the designers. 6 8/31/2011 Take Calculated Risks But Don’t Be Rash “Take calculated risks but don’t be rash”. Patton accomplished great things because, in part, he was willing to take risks including exposing himself personally to enemy fire. Public project delivery involves risk taking. An important task for the public project manager is project risk analysis and the development of a risk management plan. Not to do so is rash and exposes the agency and the public to risk and unnecessary cost. There’s Only One Kind Of Discipline – Perfect Discipline 7 8/31/2011 There’s only one kind of discipline – perfect discipline”. Patton insisted on maintaining a high level of discipline even during combat operations. Soldiers were expected to be clean-shaven and in clean uniforms. To the project manager this means insisting on checking, on accurate project reporting, meeting schedules and respecting other team members Questions/Discussion Suggested Readings on Patton • Axelrod, Alan , Patton on Leadership, strategic lessons for corporate warfare, Prentice Hall Press, 1999 • Axelrod Alan, Patton, lessons in leadership, the great general series, Palgrave Macmillan, 2006 • Brighton, Terry, Patton, Montgomery, Rommel, Masters of War, Three Rivers Press, 2008 • D’Este, Carlo, Patton, A Genius for War, HarperCollins, 1995 • Farago, Ladislas, Patton: Ordeal and Triumph, Westholme, 2005 • Patton, George S. Jr, War as I knew It, Bantam Books, 1980 • 8 8/31/2011 Michael S. Ellegood, PE • Michael Ellegood has over 40 years experience in civil engineering, including significant experience in design and management of multi-million dollar public works projects. He has held senior management positions with leading consulting engineering firms and public sector agencies. Mike specializes in assisting public works agencies in training, developing and implementing successful project management protocols to deliver vital public infrastructure projects. • As the recently retired Director of Pubic Works for Maricopa County (Phoenix), Arizona, Mike was directly responsible for the Transportation, the Flood Control and Solid Waste departments and had oversight of all capital improvements accomplished by the County including the multi-billion dollar jail expansion program. One of the fastest growing counties in the nation, the Transportation Department routinely delivered over a hundred million dollars of public infrastructure annually. Mike successfully introduced performance standards into the project delivery system, resulting in the consistent delivery of the CIP with a construction cost growth rate of less than 5%. 9
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