Amadeus Ancillary Services
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Amadeus Ancillary Services
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Booking a chargeable seat
Display the pricing record
In the booking below, a seat is added from a seat map.
The pricing record is displayed using the TQM entry, (TQM is the same here
as TQM/M1 in the previous example, as there is only 1 TSM in this PNR).
Amadeus Ancillary
Services
Some airlines use The Amadeus Automated Issuance Limit (AIL) which
calculates and applies an issuance time limit to the Ancillary Services. AIL
sends a warning in real time of the deadline for issuing a document and
cancels the chargeable service when the time limit is reached.
ST/R/012A
OPW-09DEC:1000/1C14/QI REQUIRES DOCUMENT ON OR BEFORE
12DEC:1000/E5
OPC-12DEC:1000/1C16/QI CANCELLATION DUE TO NO DOCUMENT/E5
Issuance
The “/” before the SSR element indicates a service is chargeable, and
means that pricing is required.
The PNR is updated after issuance of the ancillary service with FA/FB
elements associated to the chargeable SSR.
Pricing
Pricing the ancillary services follows that of the flight itinerary (FXP), using
the FXG entry.
The format is the same as for e-ticketing, but documents are service
associated, (E5 above).
Note that the issuance of the flight ticket may be a pre-requisite to issue the
associated services.
Copyright © 2010, Amadeus s.a.s - All Rights Reserved
June/2010
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Amadeus Ancillary Services
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Amadeus Ancillary Services
Welcome to Amadeus Ancillary Services
Pricing
Ancillary services are available to book in Amadeus Selling Platform, cryptic
and API/Web Services, and provide travel agencies with a competitive and
comprehensive range of optional and additional air services to your
customers, such as excess baggage, seat selection, in-flight entertainment,
priority boarding, etc.
A pre-requisite to perform a service pricing request is to have the flight
itinerary priced, and the resulting pricing record stored
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Amadeus Ancillary Services
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Display the pricing record for SEAT
To price the ancillary services and store a pricing record, use the FXG entry
as shown below. As there are two ancillary services, separate pricing
solutions for each service are given.
Seamlessly integrated into existing pricing and booking flows, travel agents
can exploit increased parity with the content available on airlines’ own
websites, offering an enhanced customer service, and reinforcing your role
as a travel consultant.
The ancillary services sales flow
Ancillary services can be sold at any point in the sales flow, and using MCO,
vMCO or the new Electronic Miscellaneous Document (EMD), issued
documentation is passenger and service associated. All elements are
harmonized in a single PNR, giving an instant view of your customer’s travel
choices.
Cryptic Catalogue
Further settings & pricing options are also available, which also allow the
creation of pricing records per segment, and include the FXH entry for
informative service pricing. Below are a few of the options available:
FXK
Display the Ancillary services in Cryptic for a given itinerary
The ancillary services catalogue can already be easily accessed through the
Selling Platform GUI, and as more airlines make their ancillary services
available, a catalogue will also be available in cryptic command.
FXG
Price services & store pricing record
FXH
Informative service pricing
The following examples show the flow for booking, pricing and issuing single
and multi ancillary services in cryptic command in Amadeus.
FXH/P3
Passenger selection
Booking Baggage (BULK) & Seating (SEAT)
FXH/L3
Service element selection
In the PNR below, ancillary services for pre-paid baggage and seating are
added.
FXH/S3
Segment selection
FXH/R,FC-USD
Currency of sale override
FXH/RCH*PTC
Force PTC
FXH/R,LON
Point of sale override
Graphic Service Catalogue
FXH/C-XBAG
SSR Code selection
FXK
Cryptic Catalogue
The option to choose FXK in the Customize tab will automatically display the
Ancillary Services Catalogue in Graphic (available from SEL 7.2)
The “/” before the SSR element indicates that a service is chargeable, and
that pricing is required.
Display the pricing record for BULK
The pricing record (TSM-P) for each individual ancillary service can be displayed, with
a breakdown showing the type of service, and cost.