Payment opportunities in post-regulated world Banking and Insurance Forum 2016 Marcel Gajdoš, Country manager Slovakia and the Czech Republic, Visa Europe Agenda • Overview of Payments Ecosystem • Acceptance Challenges • Opportunities to Accelerate Payments Overview of Payments Ecosystem Globally, the advancement of electronic payments is occurring at widely varying rates Acceptance expands from “entry” categories to a “tipping point” where card payments become ubiquitous High levels of electronic payment acceptance are critical to reducing cash usage Source: Euromontior, Passport (2015), 2014 data, straight averages. Payments in Slovakia €1 from €5.70 in Europe; €1 from €9 in Slovakia 522m Visa cards in Europe; 3.4m Visa cards in Slovakia (all contactless) All tržieb cards Nárast Ratio of card transactions at merchants to all card transactions 73% Ratio of card value at merchants to total card value 35% 4 Overview of Payments Ecosystem Recent developments are driving the expansion of electronic payment acceptance Transformation of POS • IP-enabled terminals • New products and solutions via the cloud Payment experience Contactless acceptance Mobile acceptance • Tokenization improves security of data storage • Growth of NFC phones and contactless cards • Reach new merchant segments • “Card-on-file” and in-app purchases lower friction • Expansion of acceptance into new categories • Allow greater flexibility in checkout process Payment facilitators Improved risk management • Support new or underserved merchant segments • Increased realtime transaction monitoring • Offer promise in developing markets • Better identification of high-risk customers Opportunities to Accelerate Payments Three key types of policy levers have successfully grown acceptance globally Regulatory & Market Support Increased Investment Opportunities New Technologies & Channels Government policies to incent and promote electronic payment acceptance Market-driven programs to increase collaboration and investment in new acceptance Use of new technologies to add value to payment acceptance for merchants and consumers Opportunities to Accelerate Payments Regulatory & Market Support Program Merchant Incentives incentives Government policies to incent and promote electronic payment acceptance Examples • Subsidized POS terminals • Tax reductions for using electronic payments • VAT reductions Consumer incentives • Income tax reductions • Lotteries Disincentives for cash Government adoption of electronic payments Regulation of market economics • Taxes and limits on cash • Mandate electronic payments • Acceptance of electronic payments, including taxes and transit • Electronic distribution of social benefits • Merchant Discount Rate (MDR/MSF) caps and regulation • Interchange Reimbursement Fee (IRF) caps and regulation • Regulation of payment network pricing policies and rules Opportunities to Accelerate Payments New Technologies & Channels Program Use of new technologies to add value to payment acceptance for merchants and consumers New platforms for payment and acceptance Examples • New modes of access • Contactless • Mobile solutions – QR codes, NFC • “Card-on-file” payments – convenient, secure storage • Internet of Things • Low-cost acceptance technology and servicing • Mobile POS (mPOS) Enhancing and securing the customer experience • Focus on commerce enablement • Biometric authentication for mobile wallets • “One-click” purchase • Enhancing merchant security • Tokenization • Fraud detection and management Mobile and technology are driving a transformation in banking & payments NFC Proximity Payment Digital Wallets Mobile Banking ( statements, deposits, ACH payments & transfers) (authentication) (e.g. Starbucks) Value Added Services Tokenization (e.g. Item Search & Price Check) Cross selling Card on File (e.g. Amazon 1-Click) Cryptocurrencies and Blockchain PayPal mPOS (e.g. Apple Pay) (geo-located, data based) Mobile notifications, alerts & information services P2P Money Transfer Payment Controls Targeted Promotions Identity Services Post Purchase Transaction Management (e.g.. Instalments, Receipts & Warranties) ‘In-App’ Payments Closed Loop Proximity Payment (mobile acceptance) Cardless ATM Withdrawal Visa Token Service - Scope A service to connect an issuer to all token requestors, for all devices and channels, with one connection to Visa Device/Channel Token Requestor Domain Controls Token Type Device-bound ESE Wallet-bound Entity-bound Merchant & Many Others ESE- embedded secure element, CBP- cloud based payment, COF- card on file CBP COF Visa Token Service Issuer Visa’s Digital Enablement Program and Token Service Is our Core, global platform capability for enabling new digital payment experiences Global Enables new channels No-cost Commercial framework Secure No Single Interconnect Bi-laterals Europe Payment Token Service Europe Digital Enablement Program € Minimises ecosystem impact Standards based & Interoperable Supports new participation Brand standards Consumer data protections
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