CONT_ACT Riga,
E-government –
Content and activities
Saint-Petersburg Government
2013
ICT in the Russian Federation
E-government of the Russian Federation
Federal databases
Normative legal base
State services web-Portal
Federal public authorities
Federal services register
Unified system of intersectoral
interaction
Administrative regulations
Regional e-services portals and
multifunctional centers
Regional services registry
Unified system of authentication and
identification
Russian executive public
authorities databases
Regional public authorities
(83 subjects of the Russian
Federation)
St. Petersburg government
Application receipt system,
information systems of e-services
provision
System of intersectoral e-cooperation
E-services provision in the Russian Federation
E-government system advantages
Multiple channel to services provision
•
•
•
•
E-reception of state and municipal services portals
Alternative versions of portals: mobile version, version for partially sighted;
Mobile applications;
Multifunctional centers of e-services provision (MFC).
Developed system of MFC
•
•
•
•
•
Services receipt based on the system of «one window»;
Convenient working hours;
Convenient location;
Maximum reduce of time spent in queues;
Applicants informing about the order, ways and conditions of e-services provision.
Applicants maximum awareness of the situation in the e-service provision
• Feedback in the process of services provision;
• Capacity to get information about the application for service provision any time;
• Clear structure of public authorities activities within service provision.
St. Petersburg government
Russian Federation role in state services
provision
Government role in state services provision
Norms and indictors setting that are to be reached;
Legislative acts approvement about the Russian Federation system of E-government;
implementation of the set regulations
Control of the set regulations implementation;
Control of the state services provision process;
Development of administrative regulations for state services provision;
System funding;
Private sector role in state services provision
Possibility to exercise narrow control over service system;
Higher quality of order regulation.
St. Petersburg government
Thank you for your attention!
St. Petersburg government
2013