qwertyuiopasdfghjklzxcvbnmqwertyiuiopasi dfghjklzxcvbinmqwertyuiopasdfighjklzxcvbn mqwertyuiopasdifghjklzxcvbnmqwertyuiopa sdfghjklzxcvbnmqwertiyuiopasdfghjklzxcvbn mqiwertyuiopasdfghjklzxcvbnmqwertyuiopa Bachelor Thesis Organization & Strategy sdfghjklzxcvbnmqwertyuiopasdfghjklzxicvbn mqwertyuiopasdfghjklzxcvbnmqiwertyuiopa Leadership change in sdfighjklzxcvbnmqwertyuiopasdfghjklzxcvbn female- and malemqiwertyuiopasdfghjklzxcvbnmqwertyuiopa sdifghijklzxcvbnmqwertyuiopasdfghjklzxcvbi dominated industries nmiqwertyuiopasdfghjklzxcvbnmqwertyuiop asdifghjklzxcvbnmqwertyuiopasdfghjklzxcvb Name: M.A. van Bijnen nmrtyuiopasdfghjklizxcvbnimqwertyuiopasd ANR: s545868 Supervisor: David P. Kroon, M.Phil fghjklzxcivbnmqwertyuiopasdfghjklzxcvbnm Number of words: 6029 qwertyuiopasdfghjklzxcvbnmqwertyuiopasd Date: 11-06-2010 fghjklzxcvbnmqwertyuiopasdfghjklzxcvbinm qwertyuiopasdfghjklzxcvbinmqwertyiuiopas dfghjklzxcivbnmqwertyuiopasdfghjklzxcvbin mqwertyuiopasdfghjklzxcvbnmqwertyuiopa sdfghjklzixcvbnmqwertyuiopasdfghjklzxcvbn mqwertyuiopasdfghjklzxcvbnmrtyuiopasdfg PREFACE This thesis is a result of three months research that has been done in the field of „Organization & Strategy‟. In addition, this thesis can be seen as a final assignment for the bachelor „Bedrijfseconomie‟ and as a preparation for the next master study. I enjoyed working on this thesis because of the interesting subject. I would like to thank David P. Kroon for his support and good advice that he gave me. I learned a lot and without his instructions, this thesis would have attained an inferior quality. Melanie van Bijnen Tilburg, June 11th 2010 1 MANAGEMENT SUMMARY CEOs of large companies are often male leaders. In 1997 only two female CEOs were mentioned in the list of the Fortune 500 (Oakley, 2000). What is the reason for this big difference? Are male leaders superior to female leaders? These questions result in researching gender leadership differences, which will be done by utilizing theories of Eagly (1990; 1992; 2000; 2001; 2003; 2003) which she has written with other researchers. Three main differences will be discussed in this thesis of which the first is that women have a more interpersonal and task style than men. Besides this, women have a more democratic style and men have a more autocratic style (Eagly & Johnson, 1990). At last, women have an advantage contrasted to men, because women have a more transformational style and they are less related to laissez-faire leadership style than men (Eagly & Carli, 2003). These three different types of styles are not mutually exclusive, which means that a leader can have an interpersonal style, a democratic style and a transformational style at the same time. Afterwards, leadership styles of men and women will be compared in female- and maledominated industries. One of the results is that when male leaders are in a female-dominated industry, they showed up less pressure than female leaders. In addition, task style is adapted by male leaders when they are in a female-dominated industry. Another result is that women change their interpersonal style when they are in a male-dominated industry. There is also a relationship between interpersonal style and mental health (Gardiner & Tiggemann, 1999). Finally the way a leader can change his leadership style will be examined by utilizing Smith‟s (2000) R-E-A-L model of personal transformation. The first step that a leader has to experience is recognizing, which results in a superior self-awareness. After increasing his self-awareness, a leader has to explore his constituents and mindsets. The disadvantage of constituents and mindsets is that they can take control over a leader. When a leader has passed this stage, he is capable to actualize, which means he can perform consciously. Afterwards, he has to change and he has to identify his identity before he could take the last step, namely leading. Finally, in practice a leader can better react to particular situations and he sees the true wants of a company (Smith, 2000). 2 TABLE OF CONTENTS PREFACE 1 MANAGEMENT SUMMARY 2 TABLE OF CONTENTS 3 CHAPTER 1 INTRODUCTION 5 1.1 Problem indication 5 1.2 Problem statement 5 1.3 Research questions 6 1.4 Demarcation and definitions 6 1.5 Relevance 6 1.6 Research design and data collection 7 1.7 Outline of the thesis 7 CHAPTER 2 LEADERSHIP AND GENDER 8 2.1 Introduction 8 2.2 Interpersonal and task styles 8 2.3 Democratic versus autocratic styles 9 2.4 Transformational, transactional, and laissez-faire styles 9 2.5 Conclusion 10 CHAPTER 3 BEHAVIOR IN FEMALE- AND MALE-DOMINATED INDUSTRIES 11 3.1 Introduction 11 3.2 Female-dominated industries 11 3.3 Male-dominated industries 12 3.4 Conclusion 13 3 CHAPTER 4 CHANGE OF LEADERSHIP STYLE 14 4.1 Introduction 14 4.2 R-E-A-L Model of personal transformation 14 4.3 Experiences of reviewers 16 4.4 Conclusion 16 CHAPTER 5 CONCLUSION, DISCUSSION AND RECOMMENDATIONS 18 5.1 Conclusion 18 5.2 Discussion /limitations 19 5.3 Academic and practical recommendations 19 REFERENCES 21 4 CHAPTER 1 INTRODUCTION 1.1 Problem indication It is well known that the CEOs of large companies are often male leaders. In 1997 a list of the Fortune 500 appeared in which only two female CEOs were mentioned (Oakley, 2000). A reason for this phenomenon is called the glass ceiling, which includes a pellucid blockade which withholds women to attain a higher position in the company (Morrison, White, van Velsor & The Center for Creative Leadership, 1987). To break the glass ceiling stereotyping about gender has to change and training programs which encourage women to attain a higher position have to be developed. Besides this, it is important that the variety in management will be accepted by the company (Oakley, 2000). Besides the glass ceiling, another possible reason could be that the leadership styles between men and women are different and that men are better suited for a leadership position. The theory of Eagly and Johnson (1990) can be utilized to examine this possible reason. One of their statements is, for example, that women have a more democratic leadership style in comparison to men, who have a more autocratic leadership style. Subsequently, it is important to know whether it is a male- or a female- dominated industry in which the leader is. Namely, Gardiner and Tiggemann (1999) state that discrimination has more influence on female leaders when they are in a maledominated industry than when they are in a female-dominated industry. Furthermore, in a maledominated industry women change their leadership style to a more male leadership style to prevent losing power (Eagly & Johnson, 1990). To understand how it is possible that leaders can change their leadership style, Smith‟s (2000) R-E-A-L model of personal transformation can be utilized. This model consists of the following four elements: recognizing, exploring, actualizing and leading. 1.2 Problem statement The issues that emerge in the introduction will be respectively discussed in this thesis. The base of this thesis will focus on the following problem statement: To what extent do male and female leaders change their leadership style when they are in male- or female-dominated industries? 5 1.3 Research questions Before the problem statement could be answered, the following three research questions need to be examined: - How do male and female managers differ in leadership styles? - How do male and female leaders behave in male- and female-dominated industries? - How can leadership styles change? 1.4 Demarcation and definitions Three main theories will be used in this thesis. The first theory is Eagly‟s (1990; 1992; 2000; 2001; 2003; 2003) theory, which she wrote with other different researchers, about leadership and gender. The second is Gardiner and Tiggemann‟s (1999) theory, which is about working in female- or male-dominated industries. At last, the third theory, Smith‟s (2000) R-E-A-L model of personal transformation, will explain the way people can change their leadership style. To be sure the main variables are well understood, some definitions are given: Gender: “The term gender refers to the meanings that societies and individuals ascribe to female and male categories” (Eagly, Johannesen-Schmidt & van Engen, 2003, p.570). Leadership style: ”Relatively stable patterns of behavior displayed by leaders” (Eagly et al., 2003, p.569). Male-dominated industry: “Environments which are numerically dominated by men” (Gardiner & Tiggemann, 1999, p.301). “The male-dominated industries were academia, the automotive industry, information technology, management and accounting consultancies and the timber industry” (Gardiner & Tiggemann, 1999, p.305). Female-dominated industry: Environments which are numerically dominated by women (Gardiner & Tiggemann, 1999). “Female-dominated industries were early childhood education, nursing and hairdressing” (Gardiner & Tiggemann, 1999, p.305). 1.5 Relevance The practical relevance of this thesis is to help a company with the choice to employ a female or a male leader. In addition, it is important that a company understands the way a leader can change his or her leadership style. Despite this practical relevance, little is written about this subject. This 6 thesis is an addition to the existing theory, because this thesis tries to achieve synergy by combining the theory of Eagly (1990; 1992; 2000; 2001; 2003; 2003), Gardiner and Tiggemann‟s (1999) theory and Smith‟s (2000) R-E-A-L model of personal transformation. This thesis is interesting for everybody who wants to know more about this subject, but particularly for a company that is looking for a new leader. After reading this thesis, the company knows more about the behavior of a male and female leader and understands the way a leader can change his or her behavior. 1.6 Research design and data collection This thesis is a descriptive study, which will be done by means of a literature review. Initially, secondary data will be collected to give answers to the research questions. To obtain this secondary data, the catalogues and information sources of Tilburg University‟s library have been used. Databases like ABI/inform, JSTOR and Online Contents Journal Articles UVT were useful. In addition, Google scholar has been used to obtain academic resources. If these search methods produce useful papers, then reference lists of these papers could be examined to obtain more useful papers. This is called the snowball effect and can bring many benefits. However, a disadvantage is that an important-looking paper, which appears in the reference list, not always can be found. In addition to secondary data, a sampling technique can be used. However, in this thesis secondary data will only be used, a sampling technique will be proposed in chapter five. 1.7 Outline of the thesis First the leadership styles of men and woman will be described. These styles will be divided into interpersonal and task styles, democratic versus autocratic styles, and, at last, transformational, transactional, and laissez-faire styles. Subsequently, the behavior of male and female leaders in male- and female-dominated industries will be explained. Afterwards, the R-E-A-L model of personal transformation will be utilized to clarify the possibility for male and female leaders to change their leadership style. Finally, the problem statement will be answered, issues will be discussed and recommendations for future research will be given. 7 CHAPTER 2 LEADERSHIP AND GENDER 2.1 Introduction A lot of differences between men and women exist, including their leadership style. To understand this difference, the social role theory of sex differences and similarities of Eagly, Wood and Diekman (2000) can be utilized. This theory states that leadership roles and expectations based on the leader‟s gender influence the behavior of a leader, which results in a creation of sex roles. Observers suppose that these roles will follow the concentration of social roles in the family and at work. This theory is the foundation of the leadership differences between men and women, which many theories are based on. Despite these many theories, in this thesis theories written by Eagly together with other researchers (1990; 1992; 2000; 2001; 2003; 2003) will only be used. Three main differences will be discussed, namely interpersonal and task styles, democratic versus autocratic styles, and finally transformational, transactional, and laissezfaire styles. These three different types of styles are not mutually exclusive, which means that a leader can have an interpersonal style, a democratic style and a transformational style at the same time. First, these main differences will be clarified and, subsequently, they will be applied on differences between men and women. 2.2 Interpersonal and task styles The first difference is between interpersonal and task styles, which was first published by Bales (1950) who suggested that there exist two different types of leadership styles. The Ohio State studies (Halpin, 1957) expanded this by including the difference between task and interpersonal orientation. A task orientation is defined as “initiation of structure, included behavior such as having subordinates follow rules and procedures, maintaining high standards for performance, and making leader and subordinate roles explicit” (Eagly & Johnson, 1990, p.236). On the other hand, interpersonal orientation is defined as “consideration, included behavior such as helping and doing favors for subordinates, looking out for their welfare, explaining procedures, and being friendly and available” (Eagly & Johnson, 1990, p.236). The analysis of Eagly and Johnson (1990) proved that interpersonal and task styles correspond to their major hypothesis that stereotypic gender differences were less apparent in organizational studies than in assessment or laboratory studies, because confined decision-making roles were present in organizational studies (Eagly & Johannesen-Schmidt, 2001). This result fits another argument that companies, utilizing criteria for choosing a new leader, create minimum possibilities for women and men to adapt their leadership style to a stereotypic style. When no 8 attention is paid to the difference between the organizational, assessment, and laboratory studies, gender deviations in interpersonal and task styles differ little from each other. However, a small difference between women and men is that women attach more importance to interpersonal relationships and to achieving tasks (Eagly & Johnson, 1990). This is in contrast to the general forecast, which says that men attach more importance to achieving tasks than women (Eagly, Makhijani & Klonsky, 1992). Another result of Eagly and Johnson‟s (1990) meta-analysis is that leaders are more task-oriented to their followers with another gender than to their followers with the same gender. 2.3 Democratic versus autocratic styles The second difference is democratic versus autocratic styles, also known as participative versus directive style. A leader who has a democratic style permits followers to have influence when decisions are made. This is the opposite of an autocratic leader, who forbids followers to have influence when decisions are made (Eagly & Johannessen-Schmidt, 2001). Gender differences between democratic and autocratic styles are more evident than the gender differences between interpersonal and task styles. The result of Eagly and Johnson‟s (1990) metaanalysis was that women have a more democratic or participative style and men have a more autocratic or directive style. In contrast to interpersonal and task styles, organizational, assessment, and laboratory studies have no influence in the gender differences concerning democratic versus autocratic styles. There is another reason why men and women differ between democratic and autocratic style, namely the attitudinal prejudice against women. Doubts about the leadership capabilities of women may be intensified by women who give direction in a particularly authoritative way. To ensure that followers allow a female leader, she has to involve the followers in decision making. This results in gaining self-confidence and being successful. In contrast, men suffer less from attitudinal prejudice, so they can have an autocratic or directive leadership style (Eagly & Johnson, 1990). 2.4 Transformational, transactional, and laissez-faire styles The last difference is transformational, transactional, and laissez-faire styles. A Transformational leader wants to gain trust of his subordinates and then he sets himself as a role model. This leader appreciates behavior, wants to innovate, establishes future targets and sets up a plan to attain his targets. In contrast to a transformational leader, a transactional leader sets up an exchange connection with his followers. This leader underlines the responsibility of his followers, supervises them, and sets up future goals. When his followers fail the future goals, he will punish 9 them and when they achieve the future goals, he will reward them. Besides these two styles of leadership, a third style is differentiated, namely laissez-faire leadership style. This style denotes that the leader neglects his accountability (Burns, 1978). A Meta-analysis about these styles has been done by Eagly et al. (2003). This meta-analysis disclosed some facts, where female leaders have a more transformational style than male leaders is one of them. Female leaders ensure that their subordinates feel respect and are satisfied, demonstrate their future goals in an optimistic way and they give attention to subordinates‟ needs (Eagly & Johannesen-Schmidt, 2001). In addition, female leaders feel more importance to rewarding good behavior, which is an element of a transactional style. Other components of a transactional style, like accompanying the faults of his subordinates and waiting to intervene until problems become serious, are more related to men than to women (Eagly et al., 2003). Also more related to men than to women, is the laissez-faire style, which means that a leader is not present at important moments (Eagly & Johannesen-Schmidt, 2001). In consideration of these results, female leaders can achieve a small advantage towards men. Namely, women are more effective because they have a more transformational style than men, reward good behavior and men are more related to the laissez-faire style than women. These differences between men and women are in favor of women. Thus, in this case, women can obtain a small benefit contrasted to men, because female leaders exceed their male colleagues on particular leadership elements (Eagly & Carli, 2003). 2.5 Conclusion The differences between men and women are small, though they do exist. The difference between interpersonal and task styles is that women attach more importance to interpersonal relationships and to achieving tasks than men (Eagly & Johnson, 1990). The fact that women attach more importance to achieving tasks is contrasted to the universal forecast, which includes that men attach more importance to achieving tasks than women (Eagly et al., 1992). Gender differences between democratic and autocratic styles are clearer. Eagly and Johnson (1990) showed that women have a more democratic style and men have a more autocratic style. Another reason why gender differences exist within this dimension, is the attitudinal prejudice against women. The last dimension, transformational, transactional and laissez-faire styles, which has been discussed in this thesis showed also a difference between the sexes. Even this dimension showed a small advantage for women, because they are more effective with their transformational style, reward good behavior, and women are less related to the laissez-faire style than men (Eagly & Carli, 2003). 10 CHAPTER 3 BEHAVIOR IN FEMALE- AND MALE-DOMINATED INDUSTRIES 3.1 Introduction Petty and Miles (1976) found out that when a leader demonstrates structure behavior, for example “Asking slower subordinates to get more done” (Matsui & Ohtsuka, 1978, p.129), both male and female followers are more contented with a male leader. However, when a leader demonstrates consideration behavior, for example "treating the person who makes a mistake with consideration for his feelings" (Matsui & Ohtsuka, 1978, p.129), both male and female followers are more contented with a female leader (Petty & Miles, 1976). In this case male and female followers prefer the same, though in many cases they do not prefer the same and when a leader is aware of this preference, he or she can change his or her behavior. Gardiner and Tiggemann (1999) represent the first study, which links and connects gender leadership differences and male- and female-dominated industries. This study shows that there is a relationship between the leader‟s gender and a male- or female-dominated industry. First, this relationship will be clarified in a female-dominated industry, afterwards in a male-dominated industry. 3.2 Female-dominated industries Male leaders in female-dominated industries showed up less pressure in contrast to female leaders, which is quite unexpectedly, because women in female-dominated industries can be perceived as representatives (Gardiner & Tiggemann, 1999). Kanter (1977) says that women in female-dominated industries have enough influence and authority to be regarded as dominant, both the number of women as the authority they have. In female dominated industries, men are automatically in the minority, though they are probably just numerical in the minority and can posses the same authority as women. Women in female-dominated industries feel less discrimination than women in male-dominated industries. Women feel discrimination when it is about career progress and when women are considered as less favorably than men, which happens less frequently in female-dominated industries. The fact that women feel discrimination arises in their perception, so when women think they are not discriminated, they show up less job stress, which can be noticed in a femaledominated industry (Gardiner & Tiggemann, 1999). On the other hand, women can gain competitive advantage when they are discriminated. If women defeat discrimination and achieve a higher position, they will be seen as survivors and this results in a competitive advantage (Eagly et al., 2003). 11 When leaders are in a female-dominated industry, the theory of Eagly and Johnson (1990) about the interpersonal style applies, which is clarified before. Thus, women in a female-dominated industry have a more interpersonal style than men in a female-dominated industry (Gardiner & Tiggemann, 1999). In contrast to an interpersonal style, a task style is adapted by male leaders. The theory of Eagly and Johnson (1990) says that women attach more importance to achieving tasks than men, however when male and female leaders are in a female-dominated industry, their task style was similar, so male leaders adapt their style to a more female style when they are in a femaledominated industry (Gardiner & Tiggemann, 1999). 3.3 Male-dominated industries When leaders are in male-dominated industries, the extent to which a woman or a man in the same job confronts pressure differs. For example, pressure from discrimination is showed up more by women than by men in male-dominated industries. Besides pressure from discrimination, women contrasted to men showed up also pressure from the firm (Gardiner & Tiggemann, 1999). Despite these differences, women contrasted to men did not show up inferior mental health in male-dominated industries, which is opposite to the expectation (Gardiner & Tiggemann, 1999). For example, Davidson and Cooper (1983) argued that women‟s mental health is attacked because they are in a male-dominated industry. However, there is no difference between men and women, there is a difference between the industries. When leaders are in male-dominated industries they showed up inferior mental health, than leaders in female-dominated industries. This result indicates that women and men similarly deal with the pressure when they are in male-dominated industries (Gardiner & Tiggemann, 1999). The extent to which a leader has an interpersonal style, which is clarified before, is equal to both women and men in a male-dominated industry, so women adapt their interpersonal style to a more male style (Gardiner & Tiggemann, 1999). This suits the theory of Eagly and Johnson (1990), which says that when men overshadow women within a firm, these women are inclined to reduce their interpersonal style. Dipboye, Smith and Howell (1994) have another reason why the leadership style of women in a male-dominated industry looks more male, because these female leaders are chosen to give direction in a male-dominated industry. Namely, a female leader with male characteristics fits better with a male-dominated industry, than a female leader without male characteristics. 12 In contrast to interpersonal style, task style suits the theory of Eagly and Johnson (1990), which says that women attach more importance to achieving tasks. Thus, both male and female leaders do not have to adapt their task style in a male-dominated industry (Gardiner & Tiggemann, 1999). Another result of the Gardiner and Tiggemann‟s (1999) research was a relationship between interpersonal style and mental health. Women in male-dominated industries showed up an inferior mental health when they have a more interpersonal style, so there is a negative relationship. On the contrary, men in male-dominated industries showed up an inferior mental health when they have a les interpersonal style, so there is a positive relationship. An explanation of this contradiction could be that, when the leadership style of women in male-dominated industries is seen as feminine, this results in inferior mental health. Another reason is explained on the basis of male leaders. When men have a more interpersonal style, loyalty can increase and difficulties can decrease. However, male leaders may not be aware of these advantages and thus have no gain, which will result in inferior mental health (Luthans & Larsen, 1986). 3.4 Conclusion First, the differences in female-dominated industries were discussed. One of the results is that when male leaders are in a female-dominated industry, they showed up less pressure than female leaders. Besides this, women in female-dominated industries feel less discrimination contrasted to women in male-dominated industries (Gardiner & Tiggemann, 1999). However, discrimination can also be seen as a competitive advantage, because if women beat discrimination, they will be seen as survivors (Eagly et al., 2003). Another result is that women, in contrast to men, in a female-dominated industry have a more interpersonal style. Contrasted to an interpersonal style, task style is adapted by male leaders, which results in a comparable task style of both male and female leaders (Gardiner & Tiggemann, 1999). Afterwards, the differences in male-dominated industries were discussed. The first difference is that pressure from discrimination is showed up more by women than by men in male-dominated industries. Despite these differences, women in contrast to men did not show up inferior mental health. The extent to which a leader has an interpersonal style is also equal in a male-dominated industry, which means that women adapt their interpersonal style to a more male style. In contrast to interpersonal style, women have a more task style than men, which means that they do not adapt their leadership style in a maledominated industry. Besides this, there is also a relationship between interpersonal style and mental health. Women in a male-dominated industry showed up an inferior mental health when they have a more interpersonal style and men in a male-dominated industry showed up an inferior mental health when they have a les interpersonal style (Gardiner & Tiggemann, 1999). 13 CHAPTER 4 CHANGE OF LEADERSHIP STYLE 4.1 Introduction It is apparent that leaders occasionally change their behavior when they are in male- or femaledominated industries. What has not been explained yet is how leaders can change their behavior. This explanation will be given in this chapter utilizing Smith‟s (2000) R-E-A-L Model of personal transformation, which consists of four stages; recognizing, exploring, actualizing and leading. Recognizing means enlarging self-consciousness and discovering characteristics which are not revealed yet. Exploring stands for finding out more abstrusely our personality and finding out the way thoughts are limited by assumptions. Actualizing represents releasing usual ways of thinking and becoming more skilled persons. The last stage, leading, implies utilizing the new consciousness and transforming behavior. These short descriptions will be further clarified in the following part. Afterwards, experiences of reviewers of Smith‟s (2000) model of personal transformation will be given. 4.2 R-E-A-L Model of personal transformation The biggest part of the population is not aware of his qualities, which means that people cannot use these qualities until they recognize these. Recognizing yourself results in a more realistic view about yourself and your environment, which subsequently results in being more self-aware. When more self-awareness has been attained by a leader, it is easier to respond to certain situations. The first thought about these certain situations is not in hand and can hardly be changed. Besides this, also the first physical reaction to certain situations is not in hand. Physical reactions are derived from emotions, which are frequently misinterpreted by other people. People have a tendency to interpret emotions as negative and this leads to holding back emotions. However, when a leader remarks and appreciates emotions, these emotions can be good partners instead of enemies. For example, it is important to trust emotions, because emotions can indicate bad situations. Besides emotions, also qualities are important, which describe the way a person behaves. These are contrasted to skills, which can be learned and are more aware than qualities. Smith (2000) believes that every leader has a total spectrum of qualities, but not every leader has developed the same qualities. It is important to develop certain qualities which are needed to make live, what is envisioned (Smith, 2000). After self-awareness has been raised, exploring will elaborate on the development of identifying yourself. A person‟s development is influenced by parents and social environment, especially during childhood, because this is the most sensitive time. Characteristics which are not liked, are 14 tended to be hidden by persons, though these characteristics will exist in the subconsciousness. In subconciousness, also constituents are developed, which are characteristics of the personality and semi enduring. These constituents can direct conduct, choices and responses to situations. Besides constituents, also mindsets are developed, which are ideas, visions and standards about the world. These mindsets guard people from fear by deleting things which are not wanted to be noticed. The disadvantage of constituents and mindsets is that people recognize themselves with these and subsequently, these constituents and mindsets can take control over people, what happens in the subconsciousness. Constituents and mindsets have more influence when they are more unconscious, because they are harder to detect. To lose this influence, it is important to realize the presence of a constituent and a mindset. Afterwards, the extent to which this constituent and mindset are identified by a leader has to be examined (Smith, 2000). If a leader detaches his constituents and mindsets he is able to dominate these, instead of these dominating a leader (Assagioli, 1990). In addition to constituents and mindsets, also values have to be determined. Values indicate whether a person finds something right or wrong or what he desires. Values affect the decision making process and conduct by performing as reference points, and therefore values are a relevant element of a person‟s leadership style. When values are determined by a leader, he will get to know more about himself and he will make improved decisions, because he is less influenced by short-term deliberations (Smith, 2000). When a person has examined his constituents, mindsets and values, he is able to actualize, which means that he is able to perform consciously. However, first he has to develop and change himself if he desires to actualize his examined constituents, mindsets and values, because changes lead to revealing of the unconscious parts. Nevertheless, there is a reluctance to change and this reluctance has to be defeated. Also, a leader has to adapt his attitude and conduct, which needs the leader‟s will. Will is a very important characteristic if a leader wants to change. Besides will, it is also important that a leader accept the way he is, including his imperfections, because if a leader accepts himself, he can care for others with respect. The will is strongly associated with the center of identity. If a leader undergoes his center of identity, he is capable to see his complete image. Subsequently, when a leader has identified his identity he is able to free himself from constituents and mindsets, if he has a strong will. A strong willpower is also connected to leaders who have a high leadership position, because these leaders are willing to work many hours and in their view the company‟s wants are more important than their own wants (Smith, 2000). After taking these three steps, a leader is capable for the last step, namely leading. Previous steps will be integrated and a leader is now conscious of his qualities and values. Besides this, a leader 15 is not captured by his constituents and mindsets anymore (Smith, 2000). Taking the last step is only possible when a leader permits room for a transformation (England, 2002). In practice a leader can better react to particular situations and sees the true wants of a company, because of his increased awareness. The characteristics of a leader have not been changed, though he revealed some characteristics which were unaware. A leader who endured these steps is able to influence an existing company, perform with honesty, enhance relationships, enlarge independence and stimulate allegiance and faith. Besides this, a leader is also capable to determine and practice his values, handle contrasts and disagreements, motivating subordinates and enlarge his selfconfidence. Thus, enduring these four steps, will give a leader a considerable number of benefits (Smith, 2000). 4.3 Experiences of reviewers Bailey (2001) has read Smith‟s (2000) book about inner leadership. She supposes that the book is useful for leaders who consider their job as frustrating, are dissatisfied with their performances or are worried because of present requirements. Bailey (2001) does not agree with the heroic leader which will be attained at the end if a leader reads the whole book. Although, she agrees with the thought that at the end of the book a leader will find his own hidden capacities to provide a better reaction on particular situations. In the book, there are described many cases that are sometimes embarrassing, though often believable. These cases and other exercises have to lead to a change of life, though Bailey (2001) did not obtain this experience, while she had an enhanced idea about self-perception after reading the book. Another reviewer is Blackman (2001), who agrees with Smith (2000) that a leader needs more self-awareness. The way to attain more self-awareness is explained in the book and therefore the book obtains a contribution. Blackman (2001) identified with the cases that have been written in the book, which resulted in self-reflection. This self-reflection is precisely what Smith wants to attain with his book. However, the actual complexities which can arise if a leader tries to apply his new discoveries are insufficiently underlined. Besides this, she believes that not every target will succeed, regardless of a leader‟s endeavor. Nevertheless, an excellent point of the book is that a leader improved his mindset after reading the book. 4.4 Conclusion The first step of Smith‟s (2000) R-E-A-L model of personal transformation is recognizing, which results in being more self-aware. When a leader has more self-awareness he can easier respond to certain situations. After raising self-awareness, the next step can be taken, namely exploring, 16 which will elaborate identifying yourself. In a leader‟s subconsciousness constituents and mindsets are developed. The disadvantage of these is that a leader recognizes himself with them and these can take control over a leader. To lose this influence, it is important to realize the presence of a constituent and a mindset. Besides constituents and mindsets, also values have to be determined. After determining values, a leader will make better decisions. When a leader has passed this stage, he is able to actualize, which means that he is able to perform consciously. Nevertheless, first he has to change and he has to identify his identity before he is free of his constituents and mindsets. After doing this, a leader is ready for taking the last step, namely leading. Previous steps will be integrated and a leader is now conscious of his qualities and values. Besides this, a leader is not captured by his constituents and mindsets anymore. In practice a leader can better react to certain situations and he sees the true wants of a company, because of his increased awareness (Smith, 2000). Bailey (2001) and Blackman (2001) have read this book. Overall they are positive about the book and they find the book interesting. However, Bailey (2001) did not obtain a change of life after reading the book and Blackman (2001) believes that actual complexities which can arise if a leader tries to apply his new discoveries are insufficiently underlined. 17 CHAPTER 5 CONCLUSION, DISCUSSION AND RECOMMENDATIONS 5.1 Conclusion Before the problem statement could be answered, the research questions need to be answered: - How do male and female managers differ in leadership styles? - How do male and female leaders behave in male- and female-dominated industries? - How can leadership styles change? The order of the research questions and the following paragraphs correspond each other. Gender leadership differences have been provided in three main differences. The first is that women attach more importance to interpersonal relationships and to achieving tasks than men. In addition, women have a more democratic style and men have a more autocratic leadership style (Eagly & Johnson, 1990). Finally, women have an advantage contrasted to men, because women have a more transformational style and they are less related to laissez-faire leadership style than men (Eagly & Carli, 2003). Afterwards, the extent to which male and female leaders change their leadership style when they are in male- or female-dominated industries has been examined. This change is only examined for an interpersonal and a task style. Both female and male leaders in female-dominated industries do not change their interpersonal style. However, male leaders in female-dominated industries do change their task style to a more female style, which results in a similar task style of both male and female leaders. When leaders are in male-dominated industries, their interpersonal style is equal, which means that women adapt their interpersonal style to a more male style. Nevertheless, both female and male leaders in male-dominated industries do not change their task style (Gardiner & Tiggemann, 1999). Finally, the way a leader can change his leadership style has been described utilizing Smith‟s (2000) R-E-A-L model of personal transformation. First, it is necessary that a leader recognizes himself by attaining more self-awareness to improve his responses to certain situations, which can be being in male- or female-dominated industry. Afterwards, a leader has to explore his constituents and mindsets, which can direct a leader‟s conduct, choices and responses. If a leader wants to lose this influence, he has to realize the presence of a constituent and a mindset. After doing this, a leader has to identify his identity and then he is able to actualize, which means that he is able to perform consciously. When a leader has endured these steps, he is able to lead, which 18 can result in a change of leadership style when he is in a male- or female-dominated industry (Smith, 2000). With the aid of the previous part of this conclusion an answer can be given to the problem statement of this thesis: To what extent do male and female leaders change their leadership style when they are in male- or female-dominated industries? When leaders are in a female-dominated industry, male leaders adapt their task style to a more female style and when leaders are in a male-dominated industry, female leaders adapt their interpersonal style to a more male style. 5.2 Discussion/limitations Gardiner and Tiggemann (1999) combined Eagly‟s (1990; 1992; 2000; 2001; 2003; 2003) theories, which she has written with other researchers. These theories have been written in the United States, while Gardiner and Tiggemann (1999) did their research in Australia. It is possible that this country difference can also result in a culture difference, which means that the results of Gardiner and Tiggemann (1999) are not valid. To test whether this research is valid or invalid, this research has to be replicated in the United States. Moreover, Gardiner and Tiggemann (1999) are the only researchers who have explored the relationship between leadership style and a male- or female-dominated industry. Thus, more research would enhance the credibility. Besides this, Gardiner and Tiggemann (1999) had only taken into account the interpersonal and task style of Eagly‟s (1990; 1992; 2000; 2001; 2003; 2003) theories, though democratic versus autocratic and transformation, transactional and laissez-faire leadership styles are important too. Little research has been done about the way a leader can change his leadership. Therefore, this thesis is dependent on Smith‟s (2000) R-E-A-L model of personal transformation. Unfortunately, this theory does not totally match the theories of Eagly (1990; 1992; 2000; 2001; 2003; 2003) and Gardiner and Tiggemann‟s (1999) theory. 5.3 Academic and practical recommendations Little research has been done about the relationship between gender leadership differences and working in a male- or female-dominated industry. More research would improve the credibility of the existing theory, therefore a sampling technique will be given. A simplified sampling technique would follow the next description: first some female and male leaders, who are working in a „normal‟ industry, are needed for this research and they should be closely monitored. 19 Subsequently, the leaders should change from a „normal‟ industry to a female- or male-dominated industry and should be closely monitored again. It is important to make four different combinations; a male leader in a male-dominated industry, a male leader in a female-dominated industry, a female leader in a male-dominated industry and a female leader in a female-dominated industry. Afterwards, the results of monitoring can be compared and analyzed. Until now, a small number of changes are known when leaders are in male- or female-dominated industries. Now and then male leaders adapt their leadership style to a more female style and sometimes female leaders adapt their leadership style to a more male style. Moreover, when they change their leadership style, they do not change radically. Thus, when a company needs a new leader it does not really matter whether they choose a male or a female leader. However, women have a small advantage contrasted to men because they have a more transformational style and they are less related to laissez-faire style than men (Eagly & Carli, 2003). 20 REFERENCES Assagioli, R. (1990). 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