Health Service Delivery Profile Solomon Islands 2012 Developed in collaboration between WHO and the Ministry of Health, Solomon Islands Solomon Islands health service delivery profile Demographics and health situation Situated in the South Pacific Ocean, Solomon Islands is a diverse country with more than 900 islands and 70 language groups.1-2 Its capital, Honiara, is situated in the main province of Guadalcanal, and there are eight other provinces (see Annex 1). Like many other small island countries in the Pacific, parts of the Solomon Islands are at risk due to rising tides and sea levels. At the time of the 2009 Census, the population was 515,870 and estimated to be growing at 2.3% per annum.3 The median age in 2009 was 19.7 years, with 54% of the population aged 15-59 years and only 5% aged 60 or older.1 Its Human Development Index (0.51) places Solomon Islands 142 out of 187 countries, showing an overall low level of development (based on health, education and income).4 Urbanisation in Solomon Islands is 20%, and 3 increasing at more than twice the overall rate of population growth. Government thus faces the twin challenges of continuing to service largely dispersed and often remote communities, while also striving to respond to the pressure of urban growth. Access to improved sanitation is very low (18%) with a huge urban to 5 rural difference (77% versus 5%). Public health priorities include rural water supply, improving health centres, and addressing tuberculosis, malaria, HIV/AIDS and sexually transmitted infections and common childhood illnesses.6 Table 1 Key development indicators, Solomon Islands Indicator Human development index Adult literacy rate (%) Total health expenditure (% of GDP) Proportion of people living below national poverty line (%) Life expectancy at birth (years) Crude birth rate (per 1,000 population) Crude death rate (per 1,000 population) Infant mortality rate (per 1,000 live births) Maternal mortality rate (per 100,000 live births) Measure 0.5 76.6 5.5 22.7 71.0 32.2 6.7 26.0 110.0 Year 2011 2007 2009 2010 2009 2009 2009 2007 2008 Sources: WHO 2010;1 Mishra, Hargreaves & Moretto 20107 Like many developing countries, the Solomon’s is undergoing an epidemiological transition and now faces a double burden of communicable and non-communicable diseases. Malaria continues to be a leading cause of mortality and morbidity, especially among children and infants. In 2007 clinical malaria and fever accounted for 8 28% of acute care attendances. At the same time, non-communicable disease (NCD) risk is rising with a recent Government and WHO study reporting 46% of the study population at high risk for NCDs; 67% overweight; and 33% diabetic.8 Health strategies, objectives and legislation The Ministry of Health and Medical Services (‘the Ministry’) is organised through four major divisions under the leadership of an Undersecretary: health improvement; health care; health policy and planning; and administration and management.9,10 Current health sector priorities, as set out in the National Health Strategic Plan 2011-2015, reflect the growing significance of NCDs and the need to focus on whole-of-government approaches to health promotion and disease prevention. Solomon Islanders are also protected by key legislative instruments that are implemented and up held by the Ministry. They include: • Mental Treatment Act (1978). Addresses patient care and the management and control of mental health hospitals Health Service Delivery Profile, Solomon Islands, 2012 1 • • • • • Health Workers Act (1989). Regulates the functions and duties of various categories of health workers and establishes a Health Workers Board Quarantine Act (1978). Regulates vessels, persons, goods and ‘things’ to prevent the introduction or spread of disease Tobacco Control Act (2010). Regulates labeling, distribution, sale, advertisement and smoking of tobacco products Medical and Dental Practitioners Act (1988). Regulates medical and dental practitioners Nursing Council Act (1987). Establishes a Nursing Council to register and regulate nurses, midwives and auxiliary nurses.11 Service delivery model The Ministry of Health and Medical Services is the central actor in the Solomon Islands health system: it functions as funder, regulator and provider of nearly all services. The national health system is based on the 12 public health care approach. Responsibility for service delivery rests entirely with publicly-owned facilities that 9 are funded via fixed budget allocations, and available to all Solomon Islanders. Non-government organisations and faith-based organisations also make significant contributions in terms of additional funding and service delivery, however the Ministry is heavily involved in the work of these organisations. The private sector plays a 9 very minimal role in health. Recent years have also seen a number of programs and projects operating which, while being conducted outside the health sector as conventionally defined; have the potential to impact positively on health outcomes. The Ministry of Education provides free basic education and the Ministries of Agriculture and of Fisheries operates food security programs. The provider network Of the nine provinces in the Solomon Islands, eight have access to a public hospital. There are also four private hospitals, owned and operated through various church organisations. Most of the provinces have access to a health network comprised of health centres, aid posts and village health workers, based on the size and distribution of their population. There are five different levels of care: 1. Nurse Aid Posts are the basis of all health services. Nurse aid posts are commonly located in remote areas and offer very basic primary care as well as public health and prevention services 2. Rural Health Clinics offer the next level of care; play a supervisory role to multiple Nurse Aid Posts within the same area, and arrange outreach activities 3. Area Health Centres provide inpatient, outpatient, outreach and public health care services to a wide population, and act as referral facilities for a number of rural health clinics. Area Health Centres offer specific birthing facilities, as well as administration space, and staff housing 4. Provincial Hospitals are often the highest level of care logistically available; particularly to people residing in remote outer islands. Provincial Hospitals generally lack infrastructure and staff to offer any surgical or specialist services 5. National Referral Hospital is the highest level of care offered in the Solomon’s. This facility is staffed 14-16 by local clinical specialists and invited or visiting specialists from abroad. Health Service Delivery Profile, Solomon Islands, 2012 2 Table 2 Summary of health services by facility type, Solomon Islands, 2012 Facility Nurse aid post (187) • • • • • • • • • • Rural health clinic (102) Essential Services Public health, prevention Clinical (primary and secondary) and outreach Counseling • Basic medical services Family planning and nutrition • First aid treatment for emergencies Sanitation and hygiene • Treatment of mild ailments or Community development injuries Environmental health • Patient stabilisation for referral Health promotion and • Management of antenatal care, low education risk birthing and postnatal care not Immunization (EPI) requiring hospitalization Infection control School health Vector-borne disease control As for nurse aid posts Disaster preparedness Health surveillance HIV/AIDS and STI prevention including screening, surveillance and education • Programs for the reduction of tobacco, alcohol consumption and substance abuse • Reproductive health • • • • • • • • • • • • • • • Area health centre (38) • As for rural health clinics • Inspection of food facilities • Programs for the reduction of tobacco, alcohol consumption, substance abuse and obesity Provincial hospitals (7) • As for area health centres Expanded Services Child health including IMCI Community-based rehabilitation Dental care (extraction) Family planning services Management of antenatal care, low risk birthing and postnatal care Management, treatment and care of STIs including HIV/AIDS Medical and minor surgical emergencies Mental health including counseling Outpatient consultations with full clinical assessment Primary eye care Treatment for chronic diseases including follow-up care Limited outreach activities to provinces • Village meetings • School visits • Mobile satellite clinics • As for rural health clinics • Basic X-ray • Dental care (extraction, fillings, Limited mental health outreach by 12 nurse coordinators dentures) • Management of antenatal care, birthing and postnatal care Minor pathology of blood collections and basic analyses • As for area health centres • Between 25-150 beds each • Mental health o National Psychiatric Unit at Visiting specialist teams • Outreach visits from national referral hospital Kilu’ufi Provincial Hospital o Outpatient services National referral hospital (1) • As for provincial hospitals 5 • • • • • • • Visiting specialist teams • Ear-nose-andthroat • Plastic surgery • Paediatric surgery • Vascular surgery • Cardiology • Cardiac surgery Overseas referrals to Sydney, Australia As for provincial hospitals 300-400 beds Full range of secondary clinical care Operating theatre Emergency department Outreach to provinces (twice a year) Mental health o Acute Care Unit o Inpatient and outpatient care 9 12 13 Sources: Jack 2011; Davies, Hodge & Skiller 2011; Maike 2010; Waqatakirewa n.d; MHMS 2005; 17 18 19 20 21 22 and Bishop 2009; Negin 2011; Sade 2005; WHO 2011; MHMS 2006; FSM 2011 Health Service Delivery Profile, Solomon Islands, 2012 14 Sio 3 Traditional medicine practice Traditional healers and birth attendants play an important role in most parts of the country. A 2006 survey 12 found that 2.7% of the surveyed population use traditional healers first for all sickness. Kastom medicine refers to a wide range of practices and botanical remedies used to treat a wide range of illnesses including; diarrhoea, malaria, ulcers, constipation, diabetes, cancer, STIs, high blood pressure, asthma, yellow fever, pneumonia, and hepatitis30. Health financing Total spending on health in Solomon Islands in 2009 was estimated to be USD $39 million; around 5.4% of 1 gross domestic product, or USD $74 per capita. The government accounts for 65% of total financing, external donor resources 29%, and out-of-pocket payments, including user fees, six percent. At present, private health 23 insurance accounts for a negligible share of total financing. Notably, government share of total health financing relative to the development partners has increased since 2004, when the tensions ended. From 2006 to 2009, the health sector accounted for between 12 and 14 percent of total Solomon Islands government expenditures.23 The current system of health financing and delivery has resulted in better than average health outcomes relative to income per capita, and has been resilient to the political and economic crises that have affected the country in recent years.9,23 Curative care services account for the largest share of government health spending. In 2008, primary health 23 care accounted for 29% of expenditure; followed by hospital and specialised health services at 26%. Vertical programs and other preventive and public health expenditures were only about nine percent of total government spending. However, the primary health care category also includes some additional preventive and public health expenditures incurred by provincial health facilities. General administration accounted for 23 25% of spending, with the remaining 11% spent on medical supplies and equipment. User fees are charged for specific services such as certain dental procedures, radiology and laboratory services, the issue of medical records and documents, as well as specialty outpatient clinic visits. The Health Services (Hospitals) Regulations specify a range of fees to be charged in public hospitals but also indicates that they may be waived for “certain persons or classes of persons” by the Permanent Secretary of the Ministry. There is no formal reporting of funds raised via patient fees. Anecdotal evidence suggests there is considerable variation in the services that attract fees, and the rates at which fees are levied, with most 9 revenues being retained to offset operating costs at the facility level. While there is no legislative definition of entitlement, tourists and expatriates are expected to meet the costs of goods and services. General outpatient clinic services and hospitalisation are provided free of charge to all Solomon Islanders. As such, unlike in many countries in the region, out-of-pocket payments do not represent a significant burden in the Solomon Islands. Households in the poorest quintile allocate less than 0.05% of their monthly household budget for health care expenses. The 2005/6 Household income and Expenditure Survey found less than 1% of total household income was spent on health care.10 Human resources Like Papua New Guinea, Solomon Islands are classified as one of 57 countries deemed to have a critical 24 shortage of health workers. There is a significant workforce deficit on every level of care in Solomon Islands, with 0.21 doctors per 1,000 people; 0.11 dentists; 0.11 pharmacists; 1.7 nurses and 0.26 midwives.25 As well as limited absolute numbers, there is also a heavy bias in workforce distribution with approximately 24% of the 13 total health workforce based in the National Referral Hospital, including more than 73% of doctors, 100% of specialists and 33% of nurses. There are no fully trained anaesthesiologists, surgeons, or obstetricians based at the provincial hospitals.26 Furthermore, high staff turnover has been a major problem in the Solomon’s, 24 especially since the ethnic tensions. The Solomon Islands Government signed a cooperation agreement with Cuba in 2001, which has led to the supply of Cuban doctors working in the Solomon’s; and Solomon Islands students being offered scholarships to Health Service Delivery Profile, Solomon Islands, 2012 4 study medicine in Cuba.24,27 As of December 2009, there were 10 Cuban doctors working in the Solomon Islands and another 75 Solomon Islanders studying medicine in Cuba. To address issues of permanent migration, one of the requirements for entry in the program is that the doctors must return to their home province to practice medicine for five years. Table 3 Health professionals, Solomon Islands, 2005-2011 Registered healthcare professional Total Physicians Number per 1,000 population (515,870) Year Other information 20 with specialist training; 22 currently undergoing specialist training 135 0.26 2011 Dentists Nurses Nurse aides Midwives Allied health Administrative Other support roles Total 52 936 524 70 569 126 420 2,832 0.10 1.81 1.02 0.14 1.10 0.24 0.81 5.49 2005 2010 2010 2011 2010 2010 2010 - Source: Asante et al 2011; 27 FSM 2011 22 Medicines and therapeutic goods As with many other countries in the region, Solomon Islands face difficulty in accessing essential medicines. There are no existing drug manufacturers in the country and pharmaceuticals are imported from foreign wholesalers and manufacturers in Australia, New Zealand, Japan, the United States and Singapore. Some 28 medicines are re-exported from Fiji as a regional hub. In 2008, Solomon Islands spent approximately 11% of 23 its total health budget on medical supplies and equipment (USD $3.2 million). A network of 34 second-level medical shipments of vaccines stores (also known as Vaccine Distribution Centres) located at area health clinics and provincial hospitals receive directly from the National Medical Store and coordinate further distribution to facilities in their catchment areas.15 The National Drug and Therapeutics Committee monitors the regulation of pharmaceuticals. Each year, the committee is responsible reviewing, monitoring and updating the Essential Medicines List, a directory of all pharmaceuticals recommended for use in the public health system.9 Referrals and linkages through the provider network Ideally, referrals flow from nurse aid post to rural health clinic and so on; to the provincial hospitals and finally, 19 the National Referral Hospital. It is the responsibility of each facility to provide the patient with a referral to the next health facility. According to the Ministry’s Guideline for Patient Referral to the National Referral Hospital, patients can only be referred to the National Referral Hospital if they have been seen at the provincial hospital 18 and their case referred by the Medical Superintendent or designate of the provincial hospital. In practice however, this is rarely the case (Figure 1). As the health system is highly centralised and resources are skewed towards the National Referral Hospital, most patients with serious ailments directly seek treated there. Another issue with the referral system is related to the cost involved with transport for a patient who does follow the referral guidelines. In many cases, it is less time consuming and more cost-effective to seek health care at the National Referral Hospital in the first instance, rather than having to work all the way through the different facility levels.20 There is also general consensus that the Ministry and facilities would rather err on 18 the side of caution than be unnecessarily strict when dealing with referrals. Health Service Delivery Profile, Solomon Islands, 2012 5 Figure 1 Referral pathway to hospital, Solomon Islands, 2012 Overseas Referrals The Overseas Referral Committee is in charge of the approval process for patients requiring care overseas, and membership includes the Medical Superintendent and three Heads of Clinical Departments. Overseas referrals are mainly to St Vincent’s Hospital in Sydney with a few paediatric cases to Randwick Children’s Hospital and to Greenlane Hospital, New Zealand. The arrangement between the Solomon Islands government and St Vincent’s hospital has been in place since the 1993. Treatment is provided free of charge and the government pays for airfares and accommodation.9 Cross border referrals to other countries within the Pacific with a higher level of care or more available technology are not a significant burden on the health budget. Airlift evacuations occur infrequently, despite the 10-bed referral program offered by St Vincent’s Hospital. There is approximately USD $150,000 dollars 20,22 allocated to this program annually within the Ministry’s budget, which is around 0.33% of total budget. Quality There are no formalised patients’ rights advocacy group or watchdog in Solomon Islands; no formalised complaints system; or system for public commentary on the provision of health services.9 The Ministry does have two tools used in assessing the quality of equipment and health facilities, however implementation and follow-up are unclear: 1. The Quality Management Checklist can be used by all health workers and supervisors and is used to check the equipment, medicines, transport, buildings and community participation. The checklist was originally developed in 1996, and revised in 2003 and again in 2005. Checklists are used by senior staff who report findings back to the Ministry 2. The Clinic Infrastructure Evaluation Tool was developed for monitoring the quality of health clinic infrastructure. The tool assesses power supply, access to water, infection control measures, sanitation facilities, water disposal methods, and building conditions. The evaluation is normally completed by a community health nurse consultant and then reported to the provincial health director or the Ministry 14 executive. A full assessment should be undertaken every three to five years. Equity Health service contact rates are high by regional comparison and have been resilient to the service disruptions caused by political instability and unrest.23 A survey in 2006 found that nearly 87% of people sought care when ill, and of those, 85% went to a public sector provider. By comparison, only 60-75% of the population seek care 9 when ill from a modern medical provider in many low income countries in East Asia and the Pacific. Health Service Delivery Profile, Solomon Islands, 2012 6 However the geographic distribution of health spending is skewed in favour of Honiara and is not consistent with the pattern of population health needs. For instance, recent survey and health system data indicate that Malaita presents comparatively more serious health challenges than other provinces, in terms of its health outcomes and service delivery needs. It also accounts for 30% of the country’s population. Yet it receives a 23 significantly lower share of total health expenditures than would be expected. Despite a resource allocation formula developed in 2003 to determine the level of grants to be paid to the provinces, the National Referral Hospital currently accounts for one-third of the health budget and employs two-thirds of all doctors: indicating 28,9 that actual allocations do not appear to reflect those suggested by the application of the formula. Access, outreach and utilisation of preventative, promotive and rehabilitative care is lacking in most of the rural areas as: • • • • • Preventative and control programs are urban-based (mostly in Honiara) and only make a limited number of trips to the provinces (once every two months) A number of health promotion positions remain vacant in the provinces Public health care staff lack the skills, knowledge and information to deliver programs that are not integrated into general health services Public health care facilities are understaffed and burdened with curative services 12 Provincial health budgets are insufficient to carry out the necessary work. Demands and constraints on the service delivery model One of the major issues characterising large, scarcely populated and remote island states such as the Solomon’s, is the delivery of health services, difficulty and cost of transport in regard to increasing demand and stable or declining supply.7 Transportation between the country’s many islands is mainly by ferry, outboard motorboat or canoe; there are limited and expensive interisland flights. The average distance a patient must 26 travel to get treatment at the National Referral Hospital is more than 240km, with a range of 40-600km. Various factors combine to prevent or delay visiting a clinic, including inaccessibility of transport, travel logistics 30 and costs, misdiagnosis, and self-medication. Among the impacts of the ethnic tension from 2001 onward, were declining health services capacity for outreach activities resulting from limited financial and transport resources, or restrictions imposed on movement 16 in response to safety concerns. In the clinic utilisation review of 2005, it was estimated that only 52% of clinics conducted health outreach activities. Lack of transport was the most commonly cited reason for lack of outreach, followed by lack of staff and distance. The same 2005 review found that up to 70% of area health clinics required significant upgrade, repair or 13, 16 renovation. The degradation of health facilities has happened over many decades, and while some have been damaged by cyclones and other natural disasters, most are not properly and regularly maintained. Initiatives taken by the Ministry of Health under the infrastructure policy in 1996 have continued, however work of this nature is needed for many years to come. Indicators of progress While the period of civil unrest at the turn of the century had a negative impact on health outcomes, the health system continued to function more or less satisfactorily, and mortality rates have reduced with both men and women living longer.7 In the National Health Strategic Plan (2011-2015), the Ministry of Health and Medical Services overall goal is stated as an improvement in ‘overall health status by one to two percent by 2015’. To achieve this goal, 20 key indicators have been established, however many of the indicators are missing data and benchmarks and targets are yet to be agreed. • • Determinants of health. Shows limited progress. A benchmark of 70% of the population with access to clean water and sanitation was set in 2011, however a target for 2015 has not been agreed, and evidence suggests only 5% of the rural population has access to improved sanitation Health system (inputs and outputs). Shows mixed progress. While health worker to population ratios remain very low; 85% of deliveries occur with a skilled birth attendant in a health facility and measles immunisation coverage among one-year olds has been steadily improving (90%). Sixty-eight Health Service Delivery Profile, Solomon Islands, 2012 7 • percent of children under-five received treatment for fever from a trained provider or health facility, compared to an average of 54% in low and lower-middle income countries in the Asia-Pacific region. Tuberculosis detection and cure rates are also high (70% and 85% respectively). Baseline data and targets are missing for outpatient department service utilisation; proportion of centres offering basic emergency obstetric care; and population satisfaction with services Health status. Both the under-five and infant mortality rates have been decreasing, as with the maternal mortality ratio. A very small number of confirmed cases of HIV have been detected in the Solomon’s, however underreporting is likely. Malaria continues to be a major public health concern, especially among pregnant women and children under five. Tuberculosis also continues to be a serious problem. Non-communicable diseases such as cardiovascular and cerebrovascular diseases, 7,9,28,31 neoplasms, respiratory diseases and diabetes mellitus are increasing. Table 4. Key population health indicators, Ministry of Health and Medical Services, Solomon Islands Indicator Benchmark date? Status 2010 Target 2015 Determinants of health Access to clean water and sanitation (%) Health system Outpatient department service utilisation (visits per capita) Proportion of health centres offering basic emergency obstetric care (%) Doctor: population ratio Nurse: population ratio Nurse aid: population ratio Proportion of children under five with diarrhoea in the preceding two weeks who received oral rehydration therapy (%) Proportion of one-year-old children immunised against measles (%) Proportion of population satisfied with services (%) Proportion of births attended by skilled health personnel (%) Proportion of pregnant women and children who slept under an insecticide-treated net the previous night (%) Tuberculosis detection rate (%) Tuberculosis cure rate (%) Health status Infant mortality rate (per 1,000 live births) Neonatal mortality rate (per 1,000 live births) Under five mortality rate (per 1,000 live births) Maternal mortality rate (per 100,000 live births) HIV prevalence among 15-24 year old pregnant women Incidence of malaria (per 1,000 people) Sexually transmitted infection incidence rate (per 1,000 people) 70.0 - - - 1.9 - 2.2 - 37.7 1: 7,510 1: 883 1: 1,279 - - 87.3 90.4 93.0 84.5 36.5 85.0 38.0 < baseline 90.0 60.0 46.0 82.0 70.0 85.0 - 26.1 16.8 37.2 184 250 13.1 30.0 36 140 77 - 25.0 29 120 < baseline 50 - Source: MHMS 201131 Health Service Delivery Profile, Solomon Islands, 2012 8 References 1 2 3 4 5 6 7 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 World Health Organization. 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