Recruitment Pack
Leadership and Enterprise
Delivery Manager
About Leap Confronting Conflict
Leap is a charity that works with young people, giving them the
skills to manage conflict in their own lives, reduce violence in
their communities and help lead our society.
We are the UK’s only national organisation specialising in the creative
management of youth conflict. Our work stops everyday conflict from
spiralling into violent and destructive behaviour by helping young people
look at the choices they make, understand the consequences of their
actions and change course to become role models and leaders.
At its worst, badly managed youth conflict can deteriorate into an all too
familiar cycle, with frustration, limited aspirations, poor self-esteem and a
lack of communication all combining to fuel violence, exclusions from
school, gang activity, weapon carrying, self-harm, imprisonment. But
adolescence is a time of amazing opportunity. As young people learn how
to manage conflict they develop the social and emotional capabilities
essential for adult life and leadership.
Too often our society defines young people by the disadvantage they
face, or the challenges they present. At Leap, we believe in their
extraordinary talent and potential. Our programmes are designed to help
young people build the courage and resilience to smash their selfimposed, imagined limitations, and to take responsibility for their own
words and actions.
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About our work
Leap has been delivering high-impact, award-winning conflict management
and leadership development programmes for nearly 30 years. Our staff and
freelance trainers deliver a range of training courses and programmes
including action research to address issues such as prison violence and
training programmes that support young people to reduce destructive
behaviour in their own lives and within their communities.
Leap is in a period of significant growth. Our major projects for 2016 include:
 Improving Prospects: conflict management courses at our offices or with
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partner organisations that support young people in London with destructive
behaviour so they can lead themselves, and others, to more take up positive
activities; from 2017 we hope to deliver in a second city.
Peaceful Prisons Project: a new three-year action research project funded by
the Charles Dunstone Foundation that will investigate how prisoners may
support the reduction of violence in prisons.
Mediation=Resolution: an ‘on-the-spot’ mediation programme in Lambeth
schools so that pupils develop communication and listening skills and
experience of mediating peer conflicts. The programme is in its final year.
Pupil Referral Units: an in-depth analysis of our past work in PRUs with the
view to designing and developing more effective programmes within this
setting.
Sales: training for young people and the professionals who work with them
in a variety of settings including in prisons, other charities and statutory
agencies.
Action Research: Development of a new action research programme looking
into identity and extremist involvement or digital technologies and the
impact on young people. This work is still to be confirmed.
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Role Description
Leadership & Enterprise is a new, £800k, three-year programme funded by
the Big Lottery Fund, Monument Trust and Bloomberg in the London
Boroughs of Lambeth and Southwark. It will work with groups of ganginvolved young people to capitalise on the positive aspects of their
relationships and encourage more pro-social behaviour and the reduction of
offending.
The project has just started (1st April 2016) and aims to build on Leap’s past
successes of working with gangs. The programme seeks to address the longterm damaging impact of gang activity on young people, their families and
their communities. Our approach is to work with the ‘whole group ’,
addressing young people’s need for peer groups, status and belonging. We
will seek to move away from the current focus on gang exiting and
resettlement programmes and instead will place value on the positive
characteristics and potential of peer relationships to empower young
people, change their thinking and lead them to more pro-social behaviour.
The position of Leadership and Enterprise Manager is a new role at Leap and
will form part of the Delivery Team led by the Director of Delivery. The
Leadership & Enterprise Manager will have two direct reports – Project
Worker (Southwark) and Project Worker (Lambeth). Other members of the
delivery team include the Improving Prospects Manager and his team and
the Impact Manager who oversees the measurement of Leap’s outcome and
impact monitoring and evaluation. There will also be a new post – The
Progression Routes Officer – who will work alongside all members of the
team to find ways of supporting young people to access opportunities for
further learning and skills development.
Leap has a large pool of freelance trainers who deliver our training. Many of
our young trainers have graduated through our training programmes. Other
more senior trainers have worked with Leap for many years and are experts
in the field. Training for young people engaged with the Leadership and
Enterprise project will be delivered by members of Leap’s training pool.
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Responsibilities include:
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Project management
To take a lead role in setting up the overall project plan and key systems to
ensure the effective delivery of the Leadership and Enterprise project
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Manage and monitor all aspects of the project budget in keeping with Leap’s
financial procedures and agreements with funders
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Assess any risks associated with the project and carefully consider any
mitigation for minimising or managing those identified
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Monitor delivery of project outputs and outcomes to ensure that planned
activities are delivered on time and within budget
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Work with Leap’s Trusts and Corporate Fundraiser to prepare reports and
comply with funder requirements
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Research and establish key partnerships to support the effective delivery of
the project and the successful recruitment of young people
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Safeguarding
Together with the Director of Delivery ensure that Leap’s policies and
procedures for managing the safety of young people and that of Leap’s staff
and trainers are implemented
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Risk assess all courses, and other events, planned as part of the Leadership &
Enterprise project
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Make recommendations to Leap’s senior management team and Board of
Trustees about how Leap’s safeguarding practice might be improved to
better safeguard those involved with the project
Team and Line Management
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Support the recruitment and induction of two Project Workers (Southwark
and Lambeth) working on the Leadership and Enterprise project
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Support the induction of the Progression Route Worker and participate in
planning how this role will support the young people engaged in the
Leadership & Enterprise programme
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Provide line management support including regular supervision, appraisal
and staff development to team members to ensure high quality service
provision
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Agree and prioritise clear work objectives for members of the team to
ensure that all project milestones and targets are met
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Develop and support effective teamwork amongst those for whom the post
holder has management responsibility
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Manage and support Leap Trainers delivering training courses as part of this
project
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Responsibilities include continued:
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Partnerships
Work alongside key partners to raise the profile of the project within both
Lambeth and Southwark
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Establish excellent relationships with local and strategic partners who can
provide valuable learning and insight for project development and support
referrals to the project training and other events
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Training for local practitioners and community members working engaged
with the young people.
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Engagement of Young people
Support young people to engage with project activities and to attend (and
complete) training courses
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Share responsibility for being the point of call for parents, professionals and
young people on Leap’s courses
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Work with the Leap Progression Route Worker to secure further
opportunities for learning and skills development
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Learning and development
Together with the Director of Delivery and the Impact Manager ensure the
effective monitoring and evaluation of the project ensuring that learning in
captured and shared
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Work together with the project external evaluators to ensure data collection
tools and evaluation methodologies are fit for purpose
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Work alongside Leap’s Communication’s Manager to share learning and case
study dissemination at events and online
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Other
To work alongside the Director of Delivery to ensure that the Leadership and
Enterprise Team have opportunities to learn from and feel part of the overall
Leap team (some of the post holders time for this project will be based in a
Southwark office)
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Person Specification:
Engagement of
Young People
Project
Management
Staff
management
Communication
& Stakeholder
Management
Youth Sector
Essential
Experience of building strong
relationships with young people, in
particular with those with complex life
histories
A successful track record of, and an
interest and enthusiasm for
supporting young people to make
positive life choices
Project management experience and
monitoring of outputs.
Experience of budget management
and reporting on expenditure
An understanding of the importance
of monitoring and evaluation and
experience of gathering monitoring
data
Line management experience
including setting objectives for direct
reports and monitoring performance
Experience of building successful
relationships with partners from a
range of external agencies
Ability to communicate project plans
and achievements effectively to a
range of audiences verbally and in
writing.
Ability to communicate well with
young people particularly those with
communication difficulties
Excellent understanding of the youth
sector - both statutory and charity
Already existing or an ability to
establish relationships with youth
sector agencies based in Southwark
and Lambeth working with issues
related to youth violence, gangs and
youth anti-social behaviour
Understanding of government policy
in relation to youth violence, carrying
of weapons and gang activity
Desirable
Experience of building relationships
with young people with
offending/violent behaviour and/or
gang involvement
Experience of training or presenting to
young people
Experience of setting up a new project
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Youth Sector
Safety &
Safeguarding
IT skills
Other
Essential
Comprehensive understanding of the
issues related to gangs and serious
youth violence
An understanding of safeguarding
policy and practice in relation to
young people
A good level of computer literacy,
including the Microsoft Office suite of
programmes, and familiarity with
databases and spreadsheets
Demonstrate a commitment to Leap’s
core values and ways of working
The ability to support some weekend
or evening work, as required
Willingness to travel across London as
part of the role
Desirable
Experience of assessing and managing
risks related to keeping young people
safe
Experience of using Salesforce
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Terms of Employment
Place of work:
Leap Head Office, Wells Terrace, Finsbury Park, London, N4 3JU, and Leap satellite
office in London Borough of Southwark
Salary:
£34,000 gross per year
Reporting to:
Director of Delivery
Benefits:
8% contributory pension subject to 5% employee contribution to begin upon
completion of 6 month probationary period.
Flexible working with core hours between 10am – 4pm, Mon-Fri, 35 hour week.
25 days leave, rising to 26 days after 2 years and 1 additional day every year, to a
maximum of 30 days, plus bank holidays.
Season ticket loan and cycle to work scheme available upon completion of
probationary period.
Leap is conveniently located within a short walk from Finsbury Park tube and mainline
railway station.
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How to apply
The closing date for applications is 5pm 3rd June 2016
We plan to hold panel interviews at Leap’s offices on 20th June 2016.
To apply for this position, please send a comprehensive and relevant CV with
a supporting statement. Your supporting statement should address each
point of the person specification. Shortlisting is made easier if you address
each point in turn.
Please ensure you quote the job reference number from the advert where
you saw the job opening in the subject line of your email. If you apply by
post, please quote the job reference number in your cover letter.
Finally, please ensure that you have included mobile, work and home
telephone numbers, as well as any dates when you will not be available or if
you have any difficulty with the timetable outlined above.
Applications should be emailed to [email protected] or by post to:
Thomas Mathew
Director of Finance and Resources
Leap Confronting Conflict
Wells House, Unit 7
5-7 Wells Terrace
Finsbury Park
London, N4 3JU
The appointment is subject to the candidate undertaking an enhanced
Disclosure Barring Service check, and satisfactory written references.
Candidates that are invited to interview are required to fill in a disclosure
form and bring it to the interview in an envelope marked confidential. This
envelope will only be opened should the person be offered the post.
If, after reading the application pack, you have any specific questions, please
contact Sam Matthews on 020 7561 3719.
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Appendices
Our History
Leap was set up in 1987 as a project of the Leaveners, a Quaker community
arts organisation. Its first focus was to help young unemployed adults deal
with conflict through theatre projects. Over time, the work expanded to
include young people aged 11-25. In 1998, Leap was established as an
independent charity.
Since the 1990s, Leap has worked in a range of settings including schools,
prisons and in the community. Our record highlights Leap’s dynamism in
innovation and in implementing successful approaches to preventing and
transforming youth conflict.
Leap has taken the bold decision to focus its efforts only on those young
people who could most benefit from its training, i.e. those whose conflict
was most likely to draw them down a route of exclusion from school, selfdirected social exclusion, self-harm, offending, violence, gang activity and
prison.
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Why Conflict?
Each and every one of us has conflict in our lives. What’s more, we need it –
to produce some of our best work, to build successful relationships, to
achieve the best results from our partnerships. It’s from that tension that
we can learn about each other’s viewpoints and more clearly understand our
own motives. However if we don’t manage conflict properly then it can
deteriorate in to destructive cycles of behaviour.
When children become adolescents, they experience dramatic changes in
their bodies and their brains. At the same time, the dynamics of their
relationships with those around them, from their parents to their friends and
from their teachers to their neighbours, all begin to shift as they make the
sometimes bumpy transition to an independent adulthood. Their lives can
become increasingly complex. The stakes are higher than they have ever
been, and the conflicts often more intense.
Badly managed, youth conflict can deteriorate into an all too familiar cycle,
with frustration, limited aspirations, poor self-esteem and a lack of
communication all combining to fuel violence, exclusions from school, gang
activity, weapon carrying, self-harm, imprisonment, drug and alcohol abuse.
The end result: further alienation and frustration.
But adolescence is also a time of amazing opportunity. This is where young
people learn how to manage conflict as they develop the social and
emotional capabilities essential for adult life. Young people continue to
surprise us and themselves, by achieving excellence in their lives and
becoming our next generation of loving parents, inspirational leaders,
committed staff and community volunteers, activists and leaders.
Leap is here to support young people and those who work with them to
become experts at managing conflict and experts at building successful
relationships. And we have been doing this successfully for nearly 30 years.
Leap’s award-winning and pioneering work is delivered by more than 30
specialist trainers around the UK, some of whom are young people and many
of whom graduated through Leap’s courses.
In addition to working directly with young people (11-25), we offer specialist
training for frontline professionals working with young people and to
professionals to manage workplace conflict. Leap’s range of publications,
training courses, resource packs and manuals are all created from the depth
and range of our expertise.
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Core Principles
Our four core principles form the foundation of our work and are both
aspirational and practical. They are clearly reflected in the conduct of our
frontline practitioners, in our projects and throughout the organisation’s
structures, procedures and partnerships.
Developing Potential
By examining your own behaviour, attitudes and beliefs and where they
come from, you can better understand how they influence who and how you
are. This means a commitment to:
 Developing yourself and empowering others
 Taking a lead in your life
 Working for the best, in and for yourself and others
 Working with others to recognise the potential in themselves
Being Responsible
Increasing your understanding of how the past influences your behaviour
and developing the range of choices available to you in the present. In
practice this means:
 Being accountable for your words and actions at all times
 Keeping your word and dealing with your mistakes
 Recognising and owning your own thoughts and feelings
Creating Communication
In practice this means:
 Expressing yourself fully and effectively in all your interactions
 Articulating thoughts, feelings and requests responsibly
 Creating and maintaining effective relationships
Building Community
Developing and sustaining supportive holistic community promotes
responsibility, creative communication, and the development of individual
and group potential. In practice this means:
 Valuing and welcoming difference
 Developing an understanding of the relevance of others’
backgrounds
 Discovering common ground and building appropriate and realistic
agreements
 Giving and receiving support
 Contributing to the lives of others and allowing others to contribute
to yours
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