Letting Agents and Property Managers
Edinburgh & Glasgow
The ins and outs
of successful letting
There’s more to letting than just finding a tenant.
At D.J.Alexander we know the letting business
inside out, from the financial and maintenance
practicalities to the ever-changing legalities to the
often-present emotional dimension. We therefore
provide a unique and complete a-z service from
letting your tenant in to seeing your tenant out.
On your behalf and on your instruction we
manage lets to: blue chip companies,
professional couples, single individuals,
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families, visiting academics and students.
We specialise in the rental
and management of high
quality residential property
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What we do for
our landlords
We are proud to provide a comprehensive service for
landlords resident here in the UK and all over the world.
Our management service includes the following:
Finding the best tenant for your property
Our reputation, brand recognition and exposure
to the right networks mean we attract and source
the most suitable candidates. We manage tenants
at all levels, from CEOs to responsible students.
Thoroughly screening all candidates
We meet, interview and assess all suitable candidates.
We take references and carry out credit checks. Many
years in the business means we have a nose for the
right person or family for each property. Keeping
abreast of ever-changing legislation means we can
deal effectively with any new issues like multiple
occupancy tenancies and tenancy deposit regulations.
Taking a condition schedule at the start
of any tenancies
Along with a full inventory we make a condition schedule
at the start of each new tenancy. This helps to ensure
everything is put back as it was and any damages
are covered and paid for when a tenant moves out.
We provide you with photographic evidence of your
property’s condition at the beginning of any tenancy.
Dealing with routine matters and any
issues during the tenancy
This includes rent collection, any maintenance that is
required, safety inspections and compliance issues
and any unforeseen situations that may arise.
Complete control
Most professional lets we manage average 2-3 years.
For many landlords long-term letting is a cyclical
business. Our management service keeps the whole
process running smoothly, year in year out.
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How we look after your property
Massive internet exposure,
our strong brand recognition
The diagram below displays the cycle involved
in letting a property. Our minimum contract is six
months but most professional lets that we manage
average much longer. Occupancy levels stand
at close to 100% depending on location and
rental value. The average downtime between
tenancies is often just a matter of a few days.
We collect initial payment then set up
an ongoing payment mechanism –
direct debit for private tenants and an
invoicing system for corporate tenants.
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and our far reaching private
We have four departments that oversee the
different aspects of letting your property.
The Lettings department sees in tenants and
the Checkout department sees them out.
The Accounts department deals with rental
collections and any trade work invoices.
Property maintenance calls on a pool of
skilled tradesmen to carry out any repairs
and can also arrange property upgrades
like installing a new bathroom or kitchen.
and professional networks
ensure maximum market
Our own professional
coverage for every property.
judgement and the thorough
interviewing of candidates
ensures only suitable tenants are
considered for our properties.
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Formal reference
and credit checks
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client’s interests.
re-advertised to help
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All reported maintenance
issues are dealt with
quickly and efficiently
after consultation with
the property owner. Any
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is prepared describing
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minimise void periods.
O
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A thorough condition report
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&
each property and all of its
contents to help with any
damage liability disputes
at the end of any lease.
A detailed, monthly
income statement is issued,
and our credit controller
monitors rents and ensures
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a property it is immediately
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us of their intention to vacate
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The instant a tenant informs
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missing items is agreed.
RECEIPT OF
INATION NOTICE
TERM
for any damages or
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&
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FIN
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a tenancy and liability
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inspected at the end of
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further protect our
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Each property is thoroughly
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are carried out to
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late payments are kept to
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RE N
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an absolute minimum.
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required safety certificates
are kept up to date.
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Why you can count on us
D.J. Alexander has been in the letting business
since 1982. We were one of the very first letting
agencies to set up in Edinburgh and took our
expertise to Glasgow back in 1997. Over
this time we have built up considerable brand
recognition. The brand is synonymous with quality
and excellent service. Landlords with desirable
properties come to us, as do tenants and relocation
agents seeking quality accommodation.
Our clients can still come in to our office and meet
the man with his name above the door. David
Alexander still plays a very hands on role in the
day to day running of the business and sets service
and customer satisfaction at the top of the agenda.
Staff are highly experienced and there is a very
low staff turnover. This means not only will you get
discreet and knowledgeable service, you’ll know
who you are talking to year after year. We have also
invested heavily in a bespoke property management
software package to ensure maximum efficiency.
Not surprisingly, over the years we have built up a lot
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of contacts with large employers in both Edinburgh
and Glasgow and with their relocation agents.Today
we are the main supplier to the corporate market and
have more Blue Chip tenants than any other letting
agency in Scotland. To attract prospective private
tenants we advertise your property’s availability
across a number of high-profile channels. By one
route or the other we will find the most suitable
David Alexander
Managing Director
tenant for your property. That’s our guarantee.
Dj Alexander
We understand the need
for the customer to be
completely confident and
reassured their property is
in safe, reliable hands.
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Who our clients are.
And who our tenants are.
Our clients are landlords who own quality properties
which they wish to rent to good, reliable tenants.
The properties we manage range form family town
houses to one bedroom flats, from suburban homes to
penthouses in the city centre. A proportion of our clients
are landlords resident in Scotland but we also act on
behalf of many overseas clients. Having landlords all
over the world means we have adapted our service
to take distance and time differences into account.
Our tenants range from UK or international executives
being relocated to Edinburgh or Glasgow, visiting
academics, students, and families or couples moving
within these cities looking to up or downsize.
Operating in Edinburgh and Glasgow,
we’ve been securing quality tenants
for quality properties since 1982
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Where we advertise
In addition to advertising on our easy
to use and much visited website we
advertise our clients’ properties through
the following high profile channels.
Why is our name so familiar?
Authoritative comment from the company frequently appears in the national press, as do articles penned by David Alexander
and members of his management team on the subject of residential lettings.
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Where we operate
Landlord checklist
We have smart, highly visible offices in central locations in
Scotland’s two main cities, Edinburgh and Glasgow. We cover
all postcodes within each city and its surrounding areas.
Before any property can be advertised and
made available for a tenant to move in, the
following items must be attended to:
There must be a valid, gas
safety certificate in place
covering all gas appliances
Every landlord must register
themselves, and any properties they
own, with their local authority.
Every property must have an
energy performance certificate
for marketing purposes
Properties must be appropriately
insured for rental purposes
There must be a minimum of one
appropriate smoke alarm, per
floor, within any rental property.
(HMO properties require more)
All fixed and portable
electrical appliances should
be checked as appropriate
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Additional services offered
• Our Estate Agency division can offer our landlords any advice on property sales and handle any marketing.
• Expert advice available on all aspects of property investment for anyone looking to purchase a rental property.
• Provision of full and comprehensive landlord insurance through our brokers.
• Our maintenance department can arrange for major upgrades and refurbishments to maximise your
property’s potential.
To find out more about our service or to talk through your requirements
please contact us at either our Edinburgh or Glasgow office.
24 Dundas Street
49A Bath Street
Edinburgh
Glasgow
EH3 6JN
G2 2DL
0131 558 3000
0141 333 1345
[email protected]
[email protected]