STRATEGIC ALLIANCE SOLUTION BRIEF
Polycom® RealPresence® Video Solutions
for IBM® Social Collaboration
Making social business visual is key to
effective communication
The challenge
In an increasingly global market, organizations today are constantly challenged to
improve business performance with fewer resources. Employees are spread across
different time zones and often cannot meet co-workers in person, so organizing
meetings, sharing information, or discussing objectives can be an arduous task.
Social business has changed the way people connect, share and gather information.
Polycom and IBM ® are taking the social business experience to a new level. Polycom®
RealPresence® video solutions integrated with IBM social business applications offers
the real-time collaboration tools you need to connect networks of people. Visual
communication adds breadth to social applications like IBM ® Sametime® (integrated
voice, data, and video software) and IBM Connections (integrated social platform)—
enabling people to connect face-to-face from any device, regardless of their location.
With IBM’s leading enterprise social software1 you can:
• Easily share information and find subject matter experts for higher productivity and
accelerated innovation
• Discover ideas and trends important for your business—hear the voice of your
customers and gain powerful insights
• Get easy access to enterprise instant messaging, online meetings and video
conferencing from anywhere and any device
Direct integration of Polycom’s leading Video Solutions2 with IBM social business
enables you to:
Polycom-IBM solution benefits
• Improves productivity and
competitiveness—Immediately
enhances team collaboration and
effectiveness for faster decision
making and lower costs
• Simple Interface—Minimal or no
training required since integration
happens at the server, leaving the
familiar client user interface intact
• U
niform conference experience—
Launch scalable, secure, and
highly-resilient video and voice
calls regardless of location or
device—from desktop, to mobile,
to the boardroom
• Speeds ROI—Direct out of the box
integration with IBM Sametime
simplifies deployment thus offering
faster return on investment (ROI)
• Instantly launch secured high-definition (HD) video and voice conferences within
familiar IBM social business applications for highly scalable real-time collaboration
and problem solving
• Reach maximum number of users on open standards-based desktop, mobile or
room-based audio and video solutions
• Publish and archive recorded IBM Sametime meetings to overcome challenges of
distance and time
Together Polycom and IBM deliver open standards-based, scalable, and costeffective unified communications and collaboration solutions. You not only futureproof your IT investment but also lower the total cost of ownership (TCO) and reduce
integration complexity.
1. IDC ranked IBM #1 in enterprise social
software for the third consecutive year.”
Worldwide Enterprise Social Software 2011
Vendor Shares, IDC, Jun 2012.
2. “ Forrester names Polycom a leader in video
conferencing.” The Forrester Wave™: RoomBased Videoconferencing, Q3 2012 Report
STRATEGIC ALLIANCE SOLUTION BRIEF Polycom RealPresence Video Solutions for IBM Social Collaboration
Making social business visual
Figure 1. Polycom/IBM Integration Solution Reference
The Polycom® RealPresence® Platform directly integrates with IBM Sametime, enabling straightforward implementation and easy
access to rich video experiences. This integration offers multiple ways to enhance communications and collaboration.
Integration touch-points
1. Video Integration
Polycom Conferencing
Add-in for IBM Sametime
on Sametime server
2. Voice and Video System
Polycom® RealPresence®
DMA® SIP trunk to IBM
Sametime SIP Trunk
Calendar Integration
Integration for IBM
Notes with Polycom®
RealPresence® DMA®
(IBM Integration)
3. Customization
Polycom open
standards-based
Application
Programming Interface
(API) Suite
4. Video Publishing
Polycom® RealPresence®
Media Utility for
IBM Sametime
Capabilities and key benefits
• Provides click-to-call capabilities for IBM’s social applications from anywhere using
any device
• E xtends user-based calls to Polycom RealPresence audio and HD video solutions
• Delivers scalability, business resiliency, and fault-tolerance
• Provides device-based dialing integration for Sametime softphone functionality—leveraging
existing Sametime deployments
• Call non-Sametime users—reach people anywhere on any device including Polycom
RealPresence audio/video endpoints, external audio conference bridges, or virtual meeting
rooms (VMR)
• Provides rich remote collaboration experience with video—reducing productivity loss,
expense of travel, and telephony costs
• Increases user productivity with easy calendaring of voice and video calls through Notes
and joining of meetings just by clicking on pre-populated links in calendar invites
• Maintains familiar user interface to easily calendar calls—driving faster ROI from high
utilization and minimal user training
• Facilitates development of custom applications and seamless integration into
business environments
• Improves end user experience for high adoption and productivity while lowering
administration costs
• Provides opportunities to seamlessly integrate with Polycom RealPresence video
solutions such as provisioning, billing, resource allocation, conference controls,
scheduling and monitoring
• Uploads recorded multi-party Sametime sessions—voice and content—into
Polycom RealPresence Media Manager
• Allows publishing and access to interactive media presentations, Sametime session
recordings, and other content for future viewing—helping users overcome challenges
of distance and time
• Lets organizations communicate, educate, and train more effectively
STRATEGIC ALLIANCE SOLUTION BRIEF Polycom RealPresence Video Solutions for IBM Social Collaboration
“9 out of 10 companies report measurable benefits from
social business.”
Mckinsey Global Survey 2012
Polycom and IBM in customer environments
Manufacturing
Polycom and IBM make social collaboration visual and personal
with solutions for industries ranging from healthcare and
governments to Fortune Global 1000 companies already
benefiting from the Polycom/IBM integration.
To maintain a competitive advantage, manufacturing industry
professionals constantly seek innovative tools to rapidly plan,
mobilize and execute their projects. With facilities spread all
over the world, it becomes important for dispersed teams to
collaborate easily and track the progress of projects.
Healthcare
Healthcare organizations are under constant pressure
to reduce unnecessary medical care and improve health
outcomes while delivering quality care at low cost. Medical
professionals need immediate access to diagnostic data and
collaborations with dispersed colleagues and specialists.
Polycom RealPresence Platform with IBM social business
applications provides tools for global manufacturing
organizations to:
IBM and Polycom together offer a unique ability to address
collaboration requirements and improve patient outcomes.
This solution:
• Optimize the supply chain by building social business
applications to meet changing business needs and offering
employees access to critical content from any location and
any device.
• Offers visual diagnosis, treatment and collaboration from
provider to patient regardless of location or time.
• Decreases unnecessary re-hospitalizations and rework
through better patient education and healthcare by
offering access to critical content on-demand and
seamless collaboration.
• Improves education and knowledge sharing between
hospital staff, clinicians, and the patient community
by enabling push-button workflow to upload and
publish recorded training and collaboration sessions
for future viewing.
• Reduce time-to-market and time-to-manufacture and gain
competitive advantage by engaging and collaborating with
right people in a timely manner eliminating collaboration silos.
• Better understand customer needs and promote
manufacturing innovation by offering employees the
collaboration and knowledge sharing tools to discover ideas
and trends important for business.
STRATEGIC ALLIANCE SOLUTION BRIEF Polycom RealPresence Video Solutions for IBM Social Collaboration
With IBM and Polycom, social business tools become part
of your everyday workflow. Your organization can now stay
agile, support and encourage communities across different
geographies and departments, and keep dispersed workers
connected and engaged.
Professional Services help ensure
successful implementation
Services (GTS) provide expertise to address the intricacies
of integrating Polycom video solutions into complex
communications environments.
For more details regarding the solution components for
each solution release, please visit our support page at
www.polycom.com/ibm.
In response to customer needs to improve communication
while reducing costs, Polycom Global Services (PGS)
and our certified Partners such as IBM Global Technology
Product interoperability
Product name
Version number
Required solution components
Polycom Conferencing Add-in for IBM ® Sametime®
Polycom®
RealPresence®
3.0+
DMA
5.1+
Polycom® RealPresence® Collaboration Server 1500/2000/4000
7.8+
9.0+ (Communicate,
Collaborate or Complete version)
IBM ® Sametime®
8.5.2 IFR1+ (Standard or Advanced version)
IBM
Domino®
Server
8.5+
IBM ® WebSphere® Application Server
7.0.0.15+
UC Professional Services – Consulting and deployment services offered by
Polycom and certified partners
—
Suggested solution components
Polycom® HDX® Series high-definition room and personal telepresence
solutions
3.0.5+
Polycom® RealPresence® Group Series
4.0+
Polycom®
RealPresence®
Media Utility for IBM Sametime
1.0+
Polycom®
RealPresence®
Media Manager
6.0+
Polycom® RealPresence® Resource Manager
7.1+
Polycom Application Programming Interface (API’s)
—
IBM Connections
3.0.1+
IBM Notes
8.5+
Sametime Unified Telephony Lite Client
8.5.2+
About Polycom
Polycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice
and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the
Polycom ® RealPresence ® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set
of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in
any environment.
Polycom, Inc.
1.800.POLYCOM
www.polycom.com
Polycom Asia Pacific Pte Ltd
+65 6389 9200
www.polycom.asia
Polycom EMEA
+44 (0)1753 723282
www.polycom.co.uk
© 2013 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law
marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipient’s personal use, without the express written permission of Polycom.
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