The
Word
Edition 331
31st July 2015
It’s now only 12 weeks until the Care Quality
Commission make their visit to the Trust and it’s
important that all staff – both clinical and non-clinical are supported in the run up to the inspection.
As an Executive Team we are conscious we don’t want
the CQC inspection to dominate the agenda in the
coming weeks and months because the provision of care
to our patients and service users remains our priority.
However, we do want to be as prepared as possible to
ensure you feel comfortable to showcase your services
and be proud of the work and care which you deliver.
In order to support preparations for the CQC visit I’m
delighted that Tina Cookson is taking the Executive
Director lead for this piece of work. Tina is being
supported by Simon Kent, CQC Inspection Project
Manager and members of the Quality Team.
September when Professor
Nigel Ratcliffe steps down from his
post. I would like to take this opportunity to
echo David’s sentiments at Trust Board in recognition of
Nigel’s leadership of the Trust in the last four years.
Although Nigel will still be Chairman during August,
July’s meeting was the last board meeting before a short
summer break. In some ways this felt like the end of an
era but equally felt like an opportunity to open a new
chapter for the Trust as we embark on new challenges.
On behalf of myself and fellow directors I would like
to wish Nigel the very best wishes for the future and
send many thanks for his contributions to establishing
and developing the Partnership Trust into an integrated
health and social care trust.
I’m aware that during this week a number of directors
have been out to visit staff who will be affected by
upcoming changes in community hospitals. Staff were
made aware of changes which will see wards at Bradwell
and Cheadle being managed by the University Hospitals
of North Midlands from November.
Over the next couple of weeks you will see a number
of briefing documents which aim to help and guide
you ahead of the inspection and the quality team will
be out visiting teams and services across the Trust. I’d
encourage all staff to take the opportunity to chat with
the team and raise any questions which you may have.
This week we held our July Trust Board meeting (read
more in Board Matter on page 6). It was a pleasure to
hear first-hand from social care Occupation Therapist,
Claire Dowson, who discussed the impact which the
specialist service and equipment which they provide is
having on people’s lives.
Claire gave members of the Board a thought-provoking
insight into how specialist equipment and assistive
technology is helping to keep people out of hospital and
enabling people to live much more independently.
I was extremely impressed to hear that all staff
responded to the news in a professional and dignified
manner. I am aware that changes can be unsettling.
However, I would like to reassure staff affected by these
changes that they will be supported by both myself and
colleagues here at the Partnership Trust. And also by
staff at UHMN, who attended the briefing sessions to
show their support and dedication to making sure the
transition will be smooth for all involved.
Thank you for your continued hard work.
The meeting was chaired by Vice-Chairman David
Pearson, who will take over as Interim Chairman in
We Put Quality First
We Focus on People
Stuart
Stuart Poynor
Chief Executive
We Take Responsibility
1
Edition 331 - What’s In
2 | Tea Party
2 | IG Training
Beach-themed
Tea Party at
Leek Moorlands
Hospital
2 | Mindful Moment
3 | Outstanding Contribution to Service Awards
4 | NMC Revalidation
On 8 July 2015, Saddler Ward and Cottage Ward at Leek
Moorlands Hospital held a Tea Party with staff, patients and
their relatives to provide some sun and fun for all involved.
Organised by Diversional Therapists Brenda Salt and Tracy
Wheawall, the Tea Party had a beach theme with buckets,
spades, beachballs, tea and cakes. The event was well
attended and warmly received.
5 | NHS Innovation Challenge Prizes
5 | 6Cs Award
6 | Trust Board Matters
7 | Thank You
IG Training
Please help us reach our
regulatory target of 95% of
staff, complete your training
today!
3. Partnership Trust
e-learning package –
available on ESR and
DVD
There are four ways staff can
complete IG Training at the
Partnership Trust:
4. New Group Training
Video and Workbook
(link)
1. Induction – all new
starters now complete
IG Training at Induction
Tell us what you think of
our service – IG Satisfaction
Survey
2. Statutory and
Mandatory training day
– book via ESR
Mindful Moment
This week’s mindful moment has been submitted by Macmillan
Staff Nurse (Cancer and Supportive Therapies Team) Lorraine
Poxon.
“Try to be a rainbow in someone’s cloud”
Maya Angelou
Submit your mindful moment to Kieron Murphy Director of
Operations on email [email protected] or his EA
[email protected]
We Put Quality First
We Focus on People
We Take Responsibility
2
East Staffordshire - Outstanding Contribution to
Service Awards
The second annual “OSCAs” for Integrated Local Care Teams
across Staffordshire were held at Uttoxeter Racecourse, with
awards handed to:
CARING FOR PATIENTS /
SERVICE USERS
An individual and / or team who has provided the
highest quality of care and has sought to go beyond
their job description to treat service users / patients with
exemplary respect, dignity, compassion and empathy
and as a result has improved their experience.
NurseJacqueline Gower
Social Worker
Kristene Williams
Social Care Assessor Anna Galsworthy
Therapist Stephanie Talbot
Support Worker
Nicola Bullock
Business Support
Carole Stoker
IMPROVING WORKING LIVES
An individual and / or team who has made a difference
to you or their colleagues. An opportunity to recognise
someone who supports you or your team and makes
working life easier or more rewarding.
NurseCaroline Meddings
Snr Social Worker
Kate Ratcliffe
Social Care Assessor
Helen Worker
Support Worker
Audrey Bailey
WORKING DIFFERENTLY
An individual and / or team whose idea to “work
differently” has been successfully implemented and
resulted in significant service improvements for patients
INTEGRATION
/ service users or staff.
An individual and / or team who have demonstrated
true integration across professional boundaries in the
Amanda O’Brien
way they work to improve the experience to service
users and reduce duplication.
PARTNERSHIP
Uttoxeter ILCT
An individual and / or team who has worked in
Area Manager, Lyse Edwards said:
“Thanks to all those who attended for
making the afternoon’s event such a
success, and congratulations once again
to all of the winners!”
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partnership with an external partner or agency for the
benefit of patients / service users.
Queens LIS team: Debbie Newman, Jane
Whitehead, Jenny Dyke
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3
What are the timescales for
implementation?
How do I know what counts as
CPD?
The NMC will announce the launch of revalidation in
October 2015 following Council approval. The first wave
of nurses and midwives across the UK to revalidate will
do so in April 2016.
CPD is Continuing Professional Development and
includes learning activities as either individual or
participatory. Participatory learning includes any activity
where you interact with other people. CPD includes
structured learning, training, professional events such
as workshops and conferences, reading publications,
coaching and mentoring and peer review activities.
When will I have to revalidate?
The revalidation date is based on your registration and a
three year cycle from the original date qualified. You will
need to renew annually and revalidate every third year.
NHS employment usually covers professional indemnity
for all registered nurses and midwives for the care you
provide under that employment.
What is my renewal date?
The revalidation application will be due a few weeks
before your renewal date and the NMC will inform
you of this date. You must simply ensure that you are
registered with NMC Online and check your renewal
date there.
What if I fail to revalidate?
I am a non-clinical nurse, do I need
to revalidate?
Yes, as long you are an NMC registrant, you will be
required to revalidate every three years.
Do requirements vary depending
on my scope of work and work
setting?
The same revalidation requirements will apply to ALL
NMC registered nurses and midwives apart from the
number of practice hours to be completed. If you are a
nurse and also a midwife (or vice versa), 900 hours split
equally between the two disciplines must be evidenced.
A nurse or midwife who is also a Specialist Community
Public Health Nurse (SCPHN) will only need to complete
450 hours. There is currently no differentiation for nonclinical/management/educational roles or bank/agency
staff. The activities undertaken to meet revalidation
requirements will reflect an individual’s scope of practice.
We Put Quality First
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Am I covered for professional
indemnity?
You will be putting your registration at risk if you fail to
submit your revalidation application on time. You may
apply to the NMC for an extension in renewing your
registration if you have exceptional circumstances but
complete failure to revalidate will mean that you will not
be able to legally work in the United Kingdom within
the profession. Your renewal and revalidation dates
are clearly available on NMC Online and you will have
three years to gather evidence that you have met your
revalidation requirements, making the whole process
very manageable.
Will my Portfolio be checked by
the NMC following revalidation?
The simple answer is ‘Yes’ it might be! If it is checked it
doesn’t mean there are concerns about your application.
The NMC will select a sample of nurses and midwives
every year for verification of their revalidation. You
will be asked to provide further information within 24
hours of submitting your revalidation application and be
given 14 days to complete a form and upload a range of
evidence via NMC Online.
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NHS Innovation
Challenge Prizes
Call to Action
Invention has never been a problem for the NHS. Every problem has a solution, and most of these are discovered by
frontline staff. The NHS needs to harness these ideas, and spread them. The NHS Innovation Challenge Prizes exist to
encourage, recognise and reward these frontline ideas, and support innovators in getting them embedded across the
NHS.
How it works
The deadline for the first round of Prizes (Wave 1) is 14 September. Together with the prize funding available we will
be offering professional support, tailored to individual needs, which will be provided by a range of partners, internal
and external to the NHS, who can meet the challenge we set.
A panel of the country’s most senior leaders and innovators in healthcare decide the winner based on a number of
criteria including patient outcomes; cost efficiency; responsive delivery; harnessing innnovation; individualised care;
and contribution to growth.
The Challenges 2015/16
Wave 1 of this year’s NHS Innovation Challenge Prize programme focuses on two areas – the first is a Cancer specific
challenge, and the second, an open innovation category.
•
Cancer Challenge - £100,000: Supported by MSD
•
Acorn Challenge - £50,000: Supported by NHS England
For more details, please contact Helen Short, Service Improvement Manager, or click here: www.england.nhs.uk/challengeprizes
6Cs Award for a Domestic Team in Biddulph
The domestic team at Biddulph Health Centre submitted a superb
6 C’s Challenge Award application, and were inspected in April
for quality assurance validation. In addition to an excellent
application, the visit proved equally good.
Domestic staff play an integral part in looking after the staff
and patients and should be commended for the service they
provide on a daily basis. The team were found to be extremely
trustworthy and were able to provide verbal examples to
demonstrate their commitment to the 6 C’s Challenge. The team
provided evidence of their knowledge of (COSHH) regulations and
had examples of all their own policies
Professional Lead in Social Work, Karen Nixon, presented the team with
their 6Cs award along with Rose Goodwin, Interim Director of Nursing
and Quality, on Monday 20 July.
Congratulations to the team for demonstrating yet more 6Cs excellence
in the area.
We Put Quality First
We Focus on People
We Take Responsibility
5
Your
Trust Board Matters
Highlights of decisions made and key news from our Trust Board Meetings
July’s Trust Board was held on the morning of Wednesday 29 July at Morston House, the Trust’s Headquarters in
Newcastle-under-Lyme.
The meeting was opened with a selection of case studies from social care Occupational Therapist Claire Dawson.
She explained the varied challenges faced by OTs in the community, and discussed the innovative assistive solutions
which are available to service users to enhance their independence and reduce reliance on care packages.
Stuart Poynor, Chief Executive, reviewed the numerous changes to the local landscape, giving particular mention
to the school nurses for their “excellent work”. The creation of the Commissioning Congress – a decision-making
group with all of the CCGs in the region working together - was also announced to the Board, who were confident
that this was the best decision for the local health economy.
The Board were keen to congratulate the community hospital teams, as staffing ratios have exceeded the national
average over the last quarter. David Pearson, Vice Chairman, was also eager to ensure that staff “keeping the wards
afloat” were recognised for their excellent work under difficult circumstances.
On the whole, the Trust performs exceptionally in the Family and Friends Test, and the Board praised staff for
maintaining such high standards of care. However, it was noted that the Trust needed to more openly share mistakes
across teams to encourage learning.
Kieron Murphy, Director of Operations, discussed visits to teams over the last few months, highlighting the
“heart-warming” Moment of Brilliance boards on display, as well as reinforcing to the Board the importance of
“encouraging staff to celebrate their work”. Plans for Non-Executives to make personal visits to teams will be
arranged in the coming months.
Dr James Shipman, Interim Medical Director, introduced the Mortality Review Group, which will aim to screen all
deaths in the Trust, with backing from the Trust Development Authority (TDA). He also presented a Research and
Development strategy which will create a formal document for research and development within the Trust. The
Board unanimously agreed in principle to the strategy.
Finance and Resource Director Jonathan Tringham updated on a range of steps to ensure that financial performance
met the targets set; it was reported that the Cost Improvement Programme (CIP) continues to prove a challenge
to the Trust. Jonathan also highlighted the strong performance of the Trust in a number of areas and continued
improvements.
Finally sincere thanks was given to Chairman Professor Nigel Ratcliffe, who steps down next month. Vice Chairman
David Pearson will become Interim Chairman until the TDA selects a Chairman in the coming months.
We Put Quality First
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6
Thank You
Family Nurse Heidi Stair of the Abbey Hulton
Clinic received two compliments, one thanking her for
her support and guidance over the past two and a half
years, and another who called her “so helpful”. Both
service users noted how much they were going to miss
her now that they had graduated from the programme.
Family Nurse Nicky Clarke, based at Tamworth,
received a thank you from a service user, her partner
and their baby. Family Nurse Sara Jones, also based at
Tamworth, was praised by a service user who thanked
her for all of her work and thoughtfulness.
Celia Strickland, Senior Dentist, has been thanked
by a service user in Cannock Chase for providing an
excellent standard of care.
A service user stated that “had it not been for Kelly
Ann Scally’s support during the early weeks, and
signposting to the breastfeeding group, I would have
given up breastfeeding my son”. Kelly is a Student
Health Visitor at Madeley Surgery.
Thanks were given by a service user to all staff at
Haywood Hospital for the care provided to their father.
A service user has said a “big thank you” to the Stafford
Community Intervention Team for remaining courteous,
efficient and knowledgeable throughout the duration of
care. The team were acknowledged as “well organised
and proactive”.
Shaun, Helen and Lorna of the Falls Management
Service at Bilbrook House, Seisdon, were thanked
by a service user for helping them to regain their
independence and confidence through the treatment
and education they provided.
The Intermediate Care Team and the Palliative Care
Co-ordination Centre at Stoke have been praised by
one service user, who noted “thank you to the teams,
they have all been brilliant”.
The Sexual Health Team North at Shelton received
very high praise for a number of staff for their “five
star service” which was kind, reassuring and nonjudgemental. Thank you to all concerned.
Moving on
Revd Wood, whose first service in Leek was held at Leek
Moorlands Hospital 13 years ago, has now moved on. His
support and commitment for over a decade will be greatly
missed. The hospital presented him with a plant as a token
of gratitude.
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Please send all compliments to
[email protected] who
are now recording all compliments
for the Trust. A range of selected
compliments will be forwarded for
inclusion in The Word.
We Put Quality First
We Focus on People
We Take Responsibility
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