VeriTouch
Loyalty
Management
Solution Retail
M1
Merchants
M2
M3
Merchants
Merchant Chains
Base Schemes
Self Service
Portal
E-Commerce
Retail Stores
Tiers
Segments
Campaigns
Campaigns
Partners Portal
Campaigns
Gift Catalogues
POS Terminals
E-mail Server /
SMS Gateway
Loyalty Points
Kiosks
Redemption Partners
VeriPark Loyalty Management System
Gift
Catalogue
Supplier
Pay TV
Mobile
Telco
Retailer
-Airline
Redemption Partners
Gift
Catalogue
Supplier
Back Office /
Reporting / ERP
Flexible Loyalty
Programs
Create loyalty programs and enroll your customers to
encourage repeated purchasing and brand loyalty.
Multi-Channel Rewarding
Orchestrate multi-channel loyalty programs that convert
points and rewards into true customer loyalty.
Dashboard
Loyalty Management System
Points Earned Last 3 Months
Points Redeemed Last 3 Months
Customer Enrollment
Redemption Ratio
Volume of Transaction
Top 3 Catalogue Items
Integrate your programs across all channels including
online, tablet, mobile, social media, kiosks, retail stores
and POS terminals.
Manage simultaneously multiple sources, such as
purchases, service subscriptions, social media interactions,
various payment methods, along with multiple campaigns
and merchants.
Efficiently track and monitor any complaints and convert
them to opportunities with the Back Office add-on.
Accounting Support
LMS allows posting the necessary entries to the organization’s accounting system whenever a point is generated, redeemed or
expired. This allows the organization to instantly monitor the liabilities of all parties and reduce the manual overhead of running a
loyalty program.
Multi-Tier Loyalty Programs
The organization can design multiple tiers of loyalty layers
where as customers engage with the organization, they get
more points & their loyalty tier is increased. The organization
can associate various benefits to these loyalty tiers such as
higher access privileges, discounted fees and others as well
as points redemption.
Advanced Targeting Support
LMS allows offers to be targeted for specific conditions.
The following targeting criteria is supported:
Merchant
Merchant chain
Merchant category code
Day of week
Hour of day
VeriTouch - Loyalty Management System
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Partner Portal
The merchant partners can
review the list of loyalty points
redemption requests made by
the organization’s customers
for specific gift items, fulfill the
requests and manage the
catalog of available gift items
and their respective stock.
Real-Time Rewarding
& Redemption
Draw & Raffles
Management
Customer Self
Service Portal
LMS allows points to be
generated by online integration
to back-end systems. This
allows the organization to
reward the customers for their
spendings in one store and
would allow them to use their
just rewarded points as cash in
the next store.
LMS allows an organization to
not only give points but to give
entitlements for raffles. Each
entitlement can be linked to an
event. LMS contains a utility for
random number generation and
determining the winners of a
draw.
Customer self-service portal as
a web based platform is
integrated with back-end
systems and provides online
shopping for loyalty users. In
this portal customers can check
their balances, loyalty
statements and spend their
points.
Loyalty Card Management
Unleash a full range of marketing and service capabilities to get the most out of the customer relationships.
Reward your customers with points, discounts and certificates.
Track point balances including earnings, redemptions, expirations and transfers.
Improve overall profit contribution from their gift card program.
Gift Catalogue & Voucher Support
VeriTouch LMS solution allows many items to be used as gift catalogue items. Customers can browse the gift catalogue from the
self-service portal. Once an order is placed the fulfillment partner is notified and the order can be reached from the fulfillment
partner portal. Similarly vouchers can be made available to customers where issuers of vouchers can check and validate the vouchers
from the partner portal.
System Architecture
Transactions
ERP
Self Service Portal
Customer
Transactions
Firewall
Firewall
Internet
Internet
Dynamic CRM
Server - LMS
Retailing
Partners Portal
Fulfillment
Partner
Events
E-Commerce
MS SQL Server
VeriTouch - Loyalty Management System
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Multi-Step Campaign
About VeriPark
VeriPark is a software house specialized in providing software solutions to financial institutions. VeriPark is a Gold Partner for
Microsoft Dynamics CRM and has offices in Istanbul, London, Dubai, Riyadh and Cairo.
VeriPark finance sector solution offerings
VeriBranch
VeriTouch
VeriLoan
Internet Banking
Call-Center
Branch Teller
SMS Banking
Mobile Banking
Contact Center
360 Degree Customer View
Complaint Management
Marketing
New Customer Enrollment
Sales Lead Capturing
Sales Force Automation
Personal Loans
Credit Card
Auto Loans
Mortgage Loans
Servicing and Application Processes
Omni Channel
Delivery Solution
VeriTouch - Loyalty Management System
CRM Solution
for Banking and
Insurance
Loan Origination
Solution www.veripark.com