Senior Friendly Community Plan
March 2016
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Advisory Committee Membership:
Name
Appointment
Mayor Leslie O’Shaughnessy
Councillor Maurice Dupelle
Councillor Elaine MacDonald
Dianne Kuipers
Frank Cottier
Brian Lessard
Shelley Vaillancourt
Cornwall City Council
Cornwall City Council
Cornwall City Council
Community Health Sector Representative
Community Representative
Community Representative
Community Representative
Working Group Membership:
Title
Name
Department
Chief Administrative Officer
Norm Levac
General Manager
Myles Cassidy
Shared Services
General Manager
Mark Boileau
Planning, Development & Recreation
Manager
Stacey Ferguson
Social and Housing Services
Administrator
Norm Quenneville
Glen Stor Dun Lodge
Working Group Retirees: Debora Daigle, Manager, Social and Housing Services & Stephen
Alexander, General Manager, Planning, Parks and Recreation
Project Coordinator:
Carmen Cousineau
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TABLE OF CONTENTS
Introduction: ........................................................................................................................................................ 8
City of Cornwall Profile: ................................................................................................................................. 8
Location: ........................................................................................................................................................ 8
Population:..................................................................................................................................................... 8
Accessibility: .................................................................................................................................................. 9
Goal: ............................................................................................................................................................ 10
Focus Areas: ............................................................................................................................................... 10
Terminology: ................................................................................................................................................ 11
Plan Development Process: ........................................................................................................................ 11
Consultation Participation: ........................................................................................................................... 12
Section 1: Outdoor Spaces and Public Buildings ........................................................................................ 13
About the Design of Public Spaces Standard: ............................................................................................ 13
Municipal Parks and Green Spaces: ........................................................................................................... 14
Municipal Buildings: ..................................................................................................................................... 15
Survey Results: ........................................................................................................................................... 16
Recommendations from the public re: Outdoor Spaces.............................................................................. 17
Recommendations from the Public re: Public Building................................................................................ 19
Section 2: Housing: .......................................................................................................................................... 20
Appropriate: ................................................................................................................................................. 20
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Affordable: ................................................................................................................................................... 20
Adaptable: ................................................................................................................................................... 20
Home Ownership (including condominiums): .............................................................................................. 21
Supportive Housing ..................................................................................................................................... 22
Social Housing:............................................................................................................................................ 22
Senior Retirement Homes/Residences: ...................................................................................................... 23
Long Term Care Facilities: .......................................................................................................................... 24
Carefor Hospice Cornwall:........................................................................................................................... 25
Survey Results: ........................................................................................................................................... 25
Recommendations from the Public re: Housing .......................................................................................... 25
Section 3: Social Participation: ...................................................................................................................... 27
Cornwall Senior Citizen Club: ...................................................................................................................... 27
Seaway Senior Citizens Centre: .................................................................................................................. 27
Centre Charles-Emile Claude: ..................................................................................................................... 28
St Lawrence Seniors Club: .......................................................................................................................... 28
Education:.................................................................................................................................................... 28
Encore Education Centre: ........................................................................................................................... 28
St. Lawrence College: ................................................................................................................................. 29
Arts, Culture & Heritage:.............................................................................................................................. 29
Survey Results: ........................................................................................................................................... 30
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Recommendations from the Public re: Social Participation ........................................................................ 30
Section 4: Respect and Social Inclusion: ...................................................................................................... 32
Community Support Coalition: ..................................................................................................................... 32
Survey Results: ........................................................................................................................................... 32
Recommendations from the Public re: Respect and Social Inclusion: ........................................................ 33
Section 5: Transportation: ............................................................................................................................... 33
Transportation Options: ............................................................................................................................... 33
Cornwall Transit:.......................................................................................................................................... 34
Rail Service: ................................................................................................................................................ 34
Inter-City and Commuter Bus: ..................................................................................................................... 35
Taxi Service: ................................................................................................................................................ 35
Air Travel: .................................................................................................................................................... 35
Survey Results: ........................................................................................................................................... 36
Survey Results: specifically from those who use Cornwall Transit ............................................................ 36
Recommendations from the Public re: Transportation ................................................................................ 37
Section 6: Communication and Information ................................................................................................. 37
Survey Results: ........................................................................................................................................... 38
Recommendations from the Public re: Communication and Information: ................................................... 38
Section 7: Civic Participation and Employment: ........................................................................................... 40
Survey Results: ........................................................................................................................................... 40
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Recommendations from the Public re: Civic participation and employment: .............................................. 41
Section 8: Community Support and Health Services .................................................................................... 42
Community Support: .................................................................................................................................... 42
Health Care Services:.................................................................................................................................. 42
Outreach Programs: .................................................................................................................................... 43
Emergency Medical Services: ..................................................................................................................... 44
Mental Health Services: .............................................................................................................................. 45
Cornwall Community Hospital’s (CCH) Mental Health Programs................................................................ 45
Canadian Mental Health Association (CMHA) Champlain East Branch: .................................................... 45
Counselling and Support Services of S.D. & G. .......................................................................................... 45
Mental Health Helpline ................................................................................................................................ 46
Survey Results: ........................................................................................................................................... 46
Community Support and Health Services Recommendations: ................................................................... 47
On-line Survey: ............................................................................................................................................ 47
Additional comments and suggestions submitted: ...................................................................................... 48
Conclusion ........................................................................................................................................................ 49
Implementation and Monitoring: .................................................................................................................. 49

Provides regular updates to the community ........................................................................................ 49
English and French surveys are posted at www.cornwall.ca/seniors ......................................................... 49
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Introduction:
Over the next several years the number of seniors living in Cornwall and Ontario will increase dramatically.
We are living longer, healthier lives than ever before. By the year 2036 Ontario’s older adult population will
more than double. It is important that the municipality be properly prepared for this shift.
City of Cornwall Profile:
Location:
Cornwall’s location on the St. Lawrence River is within
commuting distance to Ottawa, Montreal and on the
border of United States. Its numerous parks and
recreational facilities make Cornwall an excellent place to
raise a family, work and to grow older. However, it
continues to evolve as revitalization projects,
environmental initiatives and new business activities
combine to improve local economy.
Population:
Cornwall has approximately 46,500 residents which has
remained relatively stable for a number of years.
However, according to the “Ten Year Housing Plan for the
City of Cornwall and the United Counties of Stormont,
Dundas and Glengarry” the age distribution has shifted
where the number of persons over 50 has increased while
the number of persons between 30 and 44 has
decreased.
“The median age of the population in 2011 was 45.6
years compared to 42.7 years in 2006. This is relatively
higher than the Province of Ontario which had a median age of 40.4 in 2011.” This major change affects every
community and especially Cornwall with a higher proportion of older adults.
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As the residents age, they are seeking opportunities to stay in place, lead active, safe and meaningful lives in
our community by contributing their time, energy and wealth of experience to local projects and organizations.
A senior friendly community responds to both the opportunities and challenges by creating an environment
that supports independent and active living.
Age Characteristics: Cornwall total population in 2011: 46340
Age Range
Population
55 to 59 years
3470
3325
60 to 64 years
2555
65 to 69 years
2170
70 to 74 years
1800
75 to 79 years
1425
80 to 84 years
85 years and over
1370
16115
Total Population over 55
Source: 2011 Census Stats Canada
% of Total
Population
7.48
7.18
5.51
4.68
3.88
3.07
2.16
34.78
Accessibility: In Ontario, one in seven people have a disability. As we age it is imperative that the
community be accessible. The City of Cornwall, in accordance with the Accessibility for Ontarians with
Disability Act, 2005, has implemented and is enforcing a plan for accessibility standards in key areas of
daily living: Customer Service, Employment, Information and Communications, Transportation and the
Design of Public Spaces. For details please check out Cornwall’s Accessibility Plan at:
http://www.cornwall.ca/en/cao/accessibilityhome.asp
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Goal:
To implement this comprehensive
action plan to address the current and
future needs of older residents of
Cornwall. This plan identifies
recommendations that will ensure that
Cornwall remain a safe, affordable,
accessible and enjoyable city for
everyone.
The recommendations included are
collected from the various consultations
and survey responses. They are
practical, achievable and measurable to
ensure success. The plan is not to be
static and the City will encourage
residents to provide ongoing input and
suggestions to update and enhance the
Plan.
Focus Areas:
Cornwall was guided by the World
Health Organization (WHO) which
identified eight areas (dimensions) of
community life that overlap and interact
to directly affect older adults. This plan
focuses on these eight areas in its
efforts to gauge its effectiveness to be
a senior friendly city.
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World Health Organization (WHO) also developed a checklist as a tool to help cities conduct the consultations,
develop the survey tool and to complete the self-assessment. Cornwall used this tool as a basis for discussion
and as a method to gauge effectiveness, strengths and deficiencies.
http://www.who.int/ageing/publications/Age_friendly_cities_checklist.pdf
Terminology:
At what age do we become a “senior”? There is no one definition – many government programs use different
ages for different programs. However, like many municipalities in Ontario, Cornwall uses the term senior to
refer exclusively to people 65 years of age or older which is often associated with retirement. The term older
adult refers to a stage in life instead of an age specific based group and would certainly include individuals in
their mid-fifties and up.
Plan Development Process:
Cornwall was guided by Ontario’s “Finding the Right Fit – Age-Friendly Community Planning”. The steps
taken to develop the senior friendly community plan included English or French presentations, consultations
and survey results:
1. City Council supported, as a strategic priority, the development of a Senior Friendly Community Plan
addressing needs now and for the future.
First group consultation – Charles Emile Claude
2. Established a Working Group of municipal
managers.
3. Selected the Project Coordinator.
4. Gathered information about existing programs
and services within the City.
5. Established the Advisory Committee.
6. Consulted older adults, various community
groups, agencies and service providers
including:
a. Social Clubs: St. Lawrence Seniors,
Seaway Seniors, Charles Emile Claude
and Cornwall Seniors
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b. Seniors Residences: Beek Lindsay and Marie de la ferre Residences
c. Organizations/Committees: Encore Senior Education, Social Housing Provider Network, and
Municipal Accessibility Advisory Committee
d. Individual and small group consultations
e. On-line Survey on City Website (see Appendix A for English Survey and Appendix B for French
Survey)
f. Media: News Releases and advertisements
7. Prepared the plan for input form Advisory Committee.
8. Finalized the plan and submitted to Cornwall City Council and Government of Ontario.
Consultation Participation:
In total over 700 people participated in the presentations, 2-hour consultations or responded to the on-line
survey: Based on voluntary self-disclosure this is the age ranges of the participants:
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Section 1: Outdoor Spaces and Public Buildings
Accessible public spaces make it easier for seniors and people with disabilities to move through and use the
environment.
Parks, trails and recreational settings provide opportunities for citizens to enjoy nature and maintain active,
healthy lifestyles. The City of Cornwall works in partnership with many stakeholders to provide areas for a
wide array of family activities, organized
sports, civic engagements, and various art and
culture events.
About the Design of Public
Spaces Standard:
The requirements of the Standard are divided
into seven sections:
 Recreational trails and beach access
routes
 Outdoor public use eating areas, like
those found at rest stops or picnic grounds
 Outdoor play spaces
 Exterior paths of travel (sidewalks or walkways) and their associated elements, such as ramps,
stairs, curb ramps, rest areas and accessible pedestrian signals
 Accessible off-street and on-street parking spaces
 Obtaining services (service counters, fixed queuing guides and waiting areas)
 Maintenance planning
Cornwall’s Accessibility Plan requires organizations to incorporate accessibility when:
 Building new public spaces
 Making planned significant alterations to existing public spaces.
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Municipal Parks and Green Spaces:
Cornwall has a comprehensive network of approximately 40 kilometres of recreational paths that allow people
to walk, bike and rollerblade along the St. Lawrence River and throughout the City.
The largest part of the recreational path spans the entire waterfront, offering great views of the St. Lawrence
River. This part of the recreational path is also part of the Waterfront Trail, which stretches from Niagara-onthe-Lake to the Quebec border.
Cornwall's recreation path connects neighbourhoods
to a number of attractions including Lamoureux Park, Cornwall Civic Complex, Cornwall Curling Centre,
Cornwall Aquatic Centre, Cornwall Community Museum and the historic Cornwall Canal. It also connects the
Gray's Creek Conservation Area in the east to Guindon Park in the west.
The City of Cornwall maintains a number of recreational facilities that are operated outdoors, such as skating
rinks in the winter, and pools in the summer. Weather is a big factor as to the time and schedule of operation
of these facilities.
Click on the following links to learn more about these outdoor facilities:
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Big Ben Ski Centre
Guindon Park
Lamoureux Park
Marina 200
Neighbourhood Parks
Pools
Rinks
Skateboard Facility
Splash Pad
Sport Fields
Tennis Courts
Waterfront Trail
Ball Hockey Court
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Municipal Buildings:
The City of Cornwall owns and operates a number of municipal building such as: Cornwall City Hall, Cornwall
Civic Complex, The Benson Centre, Infrastructure and Municipal Works and a host of other municipal offices
and buildings. The City is also responsible for enforcing the Building Code Act and Building Code within the
city. City responsibilities include:
Reviewing and issuing building permits
Conducting inspections during construction to make sure work is in compliance with the Building Code and
building permits
Setting fees for building permits
Enforcing compliance through inspections and if necessary, issuing orders (e.g., stop work orders and orders
to comply)
The City also has the authority to prosecute individuals, including building owners, if their orders are not
followed.
Under the Act, municipalities also have the ability to develop
property standards by-laws that address how buildings and
surrounding properties (e.g., landscape) must be maintained.
Chief Building Officials and Inspectors: The council has an
appointed a chief building official and qualified inspectors to carry
out their duties regarding Building Code enforcement.
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Survey Results:
Public area & parks clean
Enough public benches
Summer sidewalk maintenance
Winter sidewalk maintenance
Sidewalks wide enough for accessibility
Enough cross-walks
Good street lighting
Separate line-ups & lowered counters in city…
Signage clear on city buildings
Enough public toilets
Public toilets clean
0
1
2
3
4
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Recommendations from the public re: Outdoor Spaces
1
To have more benches preferably with arms (to assist with mobility) along the bike path
especially near waterfront areas. Ideally seating/benches could be mobile so that a
group can sit together – acknowledging that the likelihood of theft would be greater.
2
“Goose droppings” were reported as the number one problem in waterfront parks –
suggested a relocation program or some other way of cleaning the park. It is difficult to
go for walks if you constantly have to look down or wear rubber boots.
3
Pickleball: is a racquet sport that combines elements of badminton, tennis, and table
tennis. Two, three, or four players use solid paddles to hit a perforated polymer ball over
a net. It is quickly becoming popular among adults of all ages and is fun game for
players of all levels. We need more courts indoor and outside!
4
Ideally a section of the bike path, especially in the downtown area, would be cleared
from snow and ice in the winter to allow for walks especially in the waterfront areas.
5
During some summer outside events additional “Porta-Potties” would be appreciated
and perhaps a few handicapped accessible ones as it is sometimes quite far to the Civic
Complex when in the park.
6
To have cyclists required to use bike bells to announce their presence especially when
on the bike path as many folks are walking when a bike suddenly zooms by. Perhaps
signage encouraging folks to ring their bike bells.
7
In large city or business parking lots it would be nice to have a ‘land mark’ such as light
posts identified by letters, numbers and/or colours to make it easier to find their vehicle
or to arrange pickup/meeting spots.
8
Continue to monitor and paint trip hazards on the sidewalks if they cannot be repaired
immediately.
9
Increase the time to cross streets at the lights especially when crossing from a
secondary road where the green light is reduced.
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10
With the proposed new apartments located at Montreal Road beside Kings Landing –
another cross walk would be needed.
11
Create a campaign to encourage people to call in burnt street lights as dark areas seem
dangerous to seniors.
12
Re-activate the Neighbourhood Watch Program.
13
All municipal signage should use symbols instead of words when possible.
14
Public toilets should now be ‘comfort height’ which are higher and longer than traditional
toilets.
15
Not enough speed limit signs posted within the city. It would be nice if the speed limits
especially in senior residential areas like school areas be reduced. If possible to reduce
noise in residential areas reroute large trucks and to fine drivers with excessively loud
music and those loud mufflers.
16
I would really appreciate a "real" official dog park, with a separate section for dogs who
were never socialized, complete with benches, water fountain, bag dispensers. It would
be nice if folks would not let their dogs run loose there, unrestricted (and at times
aggressive) and, often, owners don't pick up after their dogs.
17
Better snow removal around community mail boxes.
18
Sidewalks in the lower east end are in very poor condition and in need of repair.Revise
sidewalk design to make it easier for seniors to walk both in summer and winter
months....current design has a significant dip to allow for vehicles to easily move from
the higher elevation of the sidewalk to the curb...unfortunately this dip at every entrance
causes significant disability to anyone without 100% stability and makes it really difficult
to navigate with a walker. Every day I see seniors walking, along the side of the street
because the sidewalk not being manageable. Simple solution! Allow for grading on the
first foot and a half from the street that way only half the sidewalk is affected.
19
Public beach: create one in our wonderful waterfront area and would be easily
accessible. Host more events and activities too. Would also attract tourists and
revitalize the downtown!
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Recommendations from the Public re: Public Building
1
Increase the counter space at the circulation desk of the Cornwall Public Library so that
seniors could put their books down while waiting their turn to check out. A few chairs in
that area would also be nice as well as little trolleys to carry books while browsing and for
stability when walking.
2
That all municipal buildings be checked on a regular basis to make sure they are and
continue to be wheelchair accessible.
3
Public toilets should have a ‘family’ unit where a spouse can assists a disabled person or
even parents with young children of the opposite sex can use the facilities. Also for
accessibility recommend that the new ‘comfort height’ toilets be installed which are higher
and longer than traditional toilets.
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Section 2: Housing:
For many older adults, aging in place is desirable. The availability of appropriate, affordable housing with a
choice of styles and locations and that incorporates flexibility through adaptive features is essential for senior
friendly communities.
Appropriate: Housing that is the right size – not too big or too small.
Affordable: When people are paying 30% or less of their income for housing.
According to Canada Mortgage and Housing Corporation based on Statistics Canada Census Data in 2006
approximately 5340 senior households of the City of Cornwall’s live in affordable housing which leaves 930
senior households with affordability problems.
Adaptable: Housing that can accommodate the residents’ changing needs.
Population density by
Seniors 65+
City of Cornwall
As demonstrated in the
diagram Cornwall has
naturally occurring retirement
communities (NORCs) which
is a type of senior housing
arrangement that develops
gradually over time. A single
apartment building, a city
neighborhood or even several
areas within the City can
constitute a naturally occurring
retirement community.
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The common link is that the residents of these communities have chosen to age in place together, either
delaying or forgoing a move to traditional senior housing altogether. Naturally occurring retirement
communities offer a network of support that enable residents to age in place safely, and for as long as they
choose to stay.
Home Ownership (including condominiums):
According to Canadian Real Estate Wealth Magazine, Cornwall has one of the lowest priced housing market in
all of Canada based on estate listing prices. Also makes the City one of the least expensive communities
compared to the rest of Ontario. The total number of private dwellings is 21,272.
Cornwall House Prices as of December 2015
Bedrooms
Median Price
2 bedrooms
3 bedrooms
4 bedrooms
5 bedrooms
$137,995
$199,900
$240,000
$319,950
The reasons to consider aging at home are tangible, relevant and emotional. The primary reason is that home
is the comfort zone, memories are there and most people resist change. Depending upon how the senior
views their retirement years, they may feel that a known and comfortable place is the best place for to be.
Organizations in Cornwall can support systems that are readily available to allow seniors to age at home
including transportation, living assistance for meals, general homemaking and maintenance. Social
connections are very important and ease of maintaining those should be carefully considered.
Ontario Renovates is a program offered by the City of Cornwall Social and Housing Services that provides
funding for low and modest income households for major repairs and rehabilitation to make houses safer and
housing modifications to increase accessibility.
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Supportive Housing
Seniors’ Supportive Housing provides specially modified rental homes for low-income seniors and people with
disabilities who need some assistance to live on their own. Support services may include 24-hour response,
light housekeeping, meals, and social and recreational activities.
Rental Units:
In Cornwall a 2 bedroom rental unit is the most common. Ontario has the second most amount of properties
available to property investors, with Cornwall having 16th most in the province, out of a total of 165.
According to the Ten Year Housing Plan for Cornwall and the United Counties of Stormont, Dundas and
Glengarry the rental housing market is primarily contained to apartments less than 5 story and single-detached
housing. The vacancy rate as collected by Canada Mortgage and Housing Corporation indicates that there is a
healthy balanced rental market.
Social Housing:
The Social Housing Division is responsible for the administration of the Social Housing portfolio for the City of
Cornwall and the United Counties of Stormont, Dundas and Glengarry. Social Housing refers to rental housing
developed with the assistance of government and subsidized by government for people with low to moderate
incomes, seniors, or people that require modified units for physical disabilities who can live, with supports, in
the community.
Subsidies are based on the tenants' ability to pay, with rents calculated at approximately 30% of gross monthly
household income up to market rent.
As Service Manager the Social Housing Division is accountable for the administration of 11 publicly-funded
Housing Providers. The day to day management of these projects remain with the individual Providers and
their respective Boards.
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The waiting list statistics for seniors housing in Cornwall as of
February 2016 is categorized by specific building include:
120 Augustus Street
120 Augustus = 157
24 Augustus = 157
15 Edward = 93
Adolphus = 121
211 Water St = 36
210 Augustus = 79
Total = 643
**It is important to note that a client is likely listed on one or
more units so the total number of "individuals" would be less
than what is listed above.
Senior Retirement Homes/Residences:
Is a multi-residence housing facility intended for senior citizens who are in good health and want to live
independently near like-minded seniors. Typically each person or couple in the home rents an apartment-style
room or suite of rooms. Additional facilities are provided within the building usually for meals, gatherings,
recreation activities, and some form of health care. Some of the larger residences include:
A. Riverdale Terrace (http://www.riverdaleterrace.ca)
B. Chateau Cornwall (http://chartwell.com/retirement-homes/chartwell-chateau-cornwall-retirementresidence)
C. McConnell Manor (http://chartwell.com/retirement-homes/chartwell-mcconnell-retirement-residence)
D. Parisien Manor Nursing Home www.parisienmanor.ca
E. Sandfield Place - Retirement and Long-Term Care Home www.sandfieldplace.ca
F. Heritage Manor and Heritage Heights Retirement Home www.heritageheights.ca or
www.heritagemanor.ca
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Long Term Care Facilities:
A Long Term Care Facility is often referred to as a nursing home, provides full-time care and medical
treatment for people who are unable to take care of themselves. Like most other senior living communities,
nursing homes have evolved to meet the changing needs of the population. The Community Care Access
Centre (CCAC) is a community resource that connects citizens with the care they need, at home and in the
community. The CCAC is staffed by caring and knowledgeable professionals who will assess seniors needs,
determine their requirements for care, answer questions and develop a customized care plan that meets the
individual’s needs.
In Cornwall the Champlain CCAC office is open Monday to Friday from 8:30 am to 4:30 pm and is located at
709 Cotton Mill Street, Cornwall ON K6H 7K7 Telephone: 613-936-1171 or Toll Free: 1 800 267 0852
While the traditional image of hospital rooms equipped with beds for end-of-life care still exist, many nursing
homes have evolved to accept seniors for shorter stays and include services for younger people who need
both long-term and short-term care.
The major change in modern nursing home care has been the addition of rehabilitation services. Physical
therapy and occupational therapy are prevalent and considered an integral part of nursing home care today.
Cornwall has a number of Nursing Homes for people who require, as determined by a health care
professional, continual nursing care and have significant difficulty coping with the required activities of daily
living. Nursing aides, Personal Support Workers and skilled nurses are usually available 24 hours a day, and
most are large congregate care facilities with government funding.
A. Glen-Stor-Dun Lodge
www.cornwall.ca/en/glenstordunlodge/glenstordunlodge.asp
B. Heartwood Long Term Care www.reveraliving.com/heartwood
C. St Joseph's Continuing Care Centre www.stjosephscentre.ca
D. Parisien Manor Nursing Home www.parisienmanor.ca
E. Sandfield Place - Retirement and Long-Term Care Home
www.sandfieldplace.ca
Glen Stor Dun Lodge
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Carefor Hospice Cornwall:
This 10 bed private room care facility provides end of life care in a home like setting free of charge to clients.
Care is patient-focused, geared to living to the fullest while caring for the physical, spiritual and psychological
needs of the clients and their families staffed 24 hours a day with health care professionals.
Survey Results:
Easy to find an apartment
Rents affordable
Easy to buy a house
Houses affordable
Home safe & comfortable
0
1
2
3
4
Recommendations from the Public re: Housing
1
Make sure to send any information to older adults on about home renovation or
retrofitting programs or other assistance programs that seniors can access.
2
Reduce the wait times for nursing homes as it could take years. This becomes
very difficult on the senior, their family and caregivers.
3
Establish a Senior’s Advocacy Centre or someone responsible to help navigate
the system – the process for getting help to stay in their own home, get support
services, get onto a waiting list for a nursing home.
4
We need more affordable condos as we age and sell our houses. Also flexible
housing for multi-generations that would include in-law suites or granny flats.
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5
Property taxes are higher in Cornwall than in other similar cities. A property tax
rebate for senior citizens similar to the 10% senior rebate provided on hydro bills
would go a long way to ease senior financial situation.
6
Have builders think and plan for the future – make new apartments, condos and
houses adaptable for future needs. Landlords need to think about the growing
senior population and start putting in grab bars or lower counters, knobs and
switches which do not cost much but mean a lot to someone who is disabled.
7
With the Cornwall area's aging population, there appears to be a unique
opportunity for local contractors to design neighbourhoods throughout the
community close to parks, library and shopping centre.
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Section 3: Social Participation:
Interacting with family and friends is an important part of positive mental health and community awareness.
Social participation involves the level of interaction that older adults have with other members of their
community and the extent that the community itself makes this interaction possible.
In addition to the more structured programs listed below, there exists many informal senior groups that meet at
various times (mostly mornings) and locations including the food court at Cornwall Square, most of the Tim
Horton Restaurants and many of the local breakfast diners.
Senior Friendly Businesses: Many local businesses offer discounts to seniors. Seniors should ask about it
as sometimes the seniors’ discount policies aren’t widely advertised at all. In addition, some cashiers may be
shy to suggest it for fear of offending customers.
Many Cornwall banks and financial institutions offer discounts for people, 60-plus. For example, service
charges on transactions such as certified cheques, utility and cellular phone bills, and fees for traveller's
cheques are eliminated.
Many local restaurants and most fast food chains also offer discounts.
Senior Citizen Clubs:
Getting involved in senior citizen clubs is a great opportunity to learn
leadership skills, promote advocacy, socialize and trusted information on topics of interest in a safe accessible
location.
Cornwall has 4 senior clubs including:
Cornwall Senior Citizen Club: Located in downtown Cornwall at 119 Pitt Street it sponsors
activities to provide entertainment and fellowship for older adults in the Cornwall area. The club was founded
in 1953 and has over 130 members. Open Mon-Fri 9 am-4 pm and Contact number: 613-932-0980.
Seaway Senior Citizens Centre: offers a public facility located at 1010 Guy Street, Cornwall
that provides a meeting place for Cornwall’s 50+ crowd. They are focused on enhancing the social, physical
and recreational activities of older adults in Cornwall and the surrounding communities. Contact number 613932-4969. For more information about events, activities visit: www.seawayseniors.ca
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Centre Charles-Emile Claude: Located at 146
Chevrier Ave, Cornwall, ON K6H 1S1. This is a francophone
seniors club that undertakes many courses, activities and
fundraising. Contact number 613-932-1035. For more
information visit: http://www.go50.ca/centrecharlesemileclaude
St Lawrence Seniors Club: Located at 14
Marlborough St N, Cornwall, ON K6H 3Z7 within the Army Navy
Club. Open Mon to Friday 9 am to 6 pm. Contact number: 613930-9292.
Many seniors participate in other groups such as the Royal Canadian Legion and Knights of Columbus.
Education:
Encore Education Centre: offers a variety of learning opportunities to enrich the lives of adults
50 and over, utilizing local resources and volunteers. There are three semesters per year (Winter, Fall and
Spring).
During an average semester, 35 course topics are offered, with over 200 members registering for courses.
Many people attend more than one course, with registrations normally totaling between 400 and 500. It offers
a unique learning experience where classes are enhanced by discussions based on the broad experiences of
the participants and are taught in a relaxed, friendly classroom environment. Accomplished, knowledgeable
and enthusiastic leaders conduct daytime special interest and academic courses covering a broad range of
topics including, creative arts, music, philosophy, health & nutrition, computers and religion, just to name a
few.
Courses range in duration from one to eight weeks meeting once each week for two hours. There is also a
social component to Encore. Many new friendships are formed and old ties renewed during mid-class breaks
and extra activities enjoyed by members. Encore Education Centre is located at 1500 Cumberland St.,
Cornwall, ON K6J 4K9. Information & registration - 613-937-1525,
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St. Lawrence College: St. Lawrence College is developing a Caregiver Seminar Series for
anyone in the position to care for parents/family members who have taken ill or require some kind of daily
living assistance, and we need your help to identify the needs in your community.
Local School Boards and private training institutions: welcome seniors to participate in a variety of different
courses
Arts, Culture & Heritage:
Whether you're looking to take in a live performance or art exhibit or take a trip back in time at a local
museum, Cornwall's rich culture and heritage offers something for everyone!
The City of Cornwall is home to a thriving arts and culture sector, with a wide array of visual artists, musicians
and theatre companies honing their craft within the community. Cornwall's 200-plus years of history and her
bilingual roots serve to further strengthen the community's diverse cultural
mosaic.
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Arts and Culture
Arts in the Park
Music Artists
Visual Artists
City of Cornwall Arts and Culture Programs
Language
Special events and attractions
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Survey
Results:
Participate in activities & events
Enough activities & events
Activities & events affordable
Activities & events convenient time & place
Enough info activities & events
Use Cornwall Public Library
Attend sporting events
0
1
2
3
4
Recommendations from the Public re: Social Participation
1
Keep open communication lines with the seniors clubs and provide city resources to support on-going
and new programs. Have a section designated on the city website for senior’s activities where the
clubs can post their information about upcoming events.
2
Increase opportunities not only for activities for seniors but rather for multi-generations.
3
Support the social clubs as many are struggling with locations that are not suitable. Perhaps a larger
Senior Support Centre where they could be co-located. This does not have to be a city building but
perhaps the city can assist in getting all the players together and facilitating the meetings.
4
Aqua Fitness at the Aquatic Centre the cost is far too high and some have quit the program. Consider
a seniors discount to promote a healthy lifestyle for seniors should be affordable.
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5
We need a Community Center: As a municipality, we can provide the kind of platform where fun
activities, educational activities, or general community initiatives can add value to the whole
community. Senior people in particular have to be careful they don't become isolated and withdrawn.
A community center once established could provide a location for the arts and culture requirements.
6
We need an arts/cultural centre to house the art gallery & a studio theatre for the various local theatre
groups and local musicians. We must continue to adequately fund our excellent public library.
7
Regular exercise: Have soft relaxing music playing in the bandshell and have various outside
activities like yoga, tai chi, art lessons, exercise programs… in Lamoueux Park. We need low cost
gyms that understand the needs of seniors.
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Section 4: Respect and Social Inclusion:
Community attitudes, such as a general feeling of respect and recognizing the role that older adults play in our
society, are critical factors for establishing a senior friendly community. Senior friendly communities foster
positive images of aging and intergenerational understanding to challenge negative attitudes.
Local agencies, organizations and service providers provide programs and services to seniors who are or are
at risk of becoming isolated, frail, and vulnerable or at risk.
Community Support Coalition:
An alliance of local organizations mandated to provide community support services (CSS) to seniors and
people with physical disabilities who reside in their own homes. CSS promote well-being and independence,
prevent premature admission to long term care facilities and where possible, strengthen the assistance
provided by family and friends. Members identifies gaps and addresses issues in the provision of community
support services in Cornwall and the Eastern Counties.
The membership includes: Alzheimer Society of Cornwall and District; Canadian Red Cross – Community
Health Services Cornwall; Carefor Community Health Services – Eastern Counties; Glen Stor Dun LodgeOutreach Services; and other regional member agencies. Associate Member Agencies include the Eastern
Ontario Health Unit and the Seaway Valley Community Health Centre.
Survey
Results:
Organizations ask opinion
Service staff polite and helpful
Seen as positive no stereotype
Feel welcomed & included
Involved in school programs
Recognized for contributions
0
1
2
3
4
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Recommendations from the Public re: Respect and Social Inclusion:
1
Establish a “Seniors Watch” program.
2
To have city employees wear name tags or identification so that if someone needs help that they
know a city employee can be trusted.
3
To have city employees educated on how to respond when someone looks lost or confused such as
Dementia Friendly training.
4
Become a dementia friendly city – it’s about inclusion. Holland has a retirement home that has gained
wide interest because of its manner of accommodating people with dementia. Towns in Ontario and
Alberta have already studied it and are incorporating the concept into their urban design. It's brilliant
and I think it would be a great start to establishing the highest degree of care in our community.
5
Do not ignore the needs of the LGBTQ community (Lesbian, Gay Bi-Sexual, Trans-Gender & Queer).
Section 5: Transportation:
Access to reliable, affordable public transit becomes increasingly important when driving becomes stressful or
challenging. The condition and design of transportation-related infrastructure such as signage, traffic lights and
sidewalks affects personal mobility.
Transportation Options:
Cornwall Transit and local taxi companies offer excellent
services for people to move around within the City.
Due to Cornwall’s location it offers direct connections to
Montreal, Ottawa and Toronto, Cornwall residents are able
to travel conveniently to many destinations.
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Cornwall Transit:
In compliance with Cornwall’s Accessibility Plan, Cornwall Transit is able to prevent and remove barriers to
public transportation so that everyone can more easily travel within the City. Cornwall is well serviced by one
of the most efficient public transit systems in Canada. Cornwall Transit operates Monday through Saturday
from 5:30am to 10:45pm. Regular, Handi-Transit and Community Bus services are offered.
They offer specialized transportation services for people with disabilities such as:
•
•
•
•
•
•
•
•
Making information available to the public on accessibility equipment and the features of their vehicles,
routes and services.
Providing accessibility training to employees and volunteers.
Meeting technical requirements provided for accessible lifting devices, steps, grab bars/handrails, floor
surfaces, lighting, warning indicators and alarms and route signage.
Fares: Not charging people with disabilities a higher fare than people without disabilities and not
charging for storing mobility aids or mobility assistive devices, such as wheelchairs or walkers.
Stop announcements: Providing on-board audible and visual stop announcements.
Seating: Providing clearly marked seating for people with disabilities.
Service disruptions: Supporting people with disabilities during service disruptions by offering alternative
accessible arrangements, if necessary and accessible communication.
Not restricting the number of trips that a person with a disability can request.
For More information visit Cornwall Transit
Rail Service:
Cornwall is serviced by four trains that connect Cornwall to Toronto and other communities west along
Highway 401, as well as four trains that connect Cornwall to Montreal. The Via Rail station is located at 1650
Station Road, just east of Pitt Street. It can be reached via taxi or by Cornwall Transit Route-1. Washrooms
and Wifi internet are available at the station.
Contact VIA Rail more information.
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Inter-City and Commuter Bus:
Delaney Bus Lines offers a weekday commuter service between Cornwall and Ottawa. Commuters can
choose packages that best suit their individual needs.
For more information, please contact: Delaney Bus Lines
Two inter-city bus lines provide Cornwall residents with access to other neighbouring cities in Ontario and
Quebec. Greyhound provides daily service to Ottawa, where connections are available to other major centres.
The service departs at 6:30 am and returns at 6:30 pm. Meanwhile, Coach Canada and its partner service
Megabus provides regular service to Kirkland and Montreal to the east of Cornwall and Brockville, Kingston,
Whitby, Scarborough and Toronto to the west. The Coach Canada/Megabus terminal is located at the Irving
Service Centre on Brookdale Avenue, north of Highway 401.
For more information, please contact: Greyhound or Megabus
Taxi Service:
Cornwall is serviced by three taxis companies as follows:
- Choice Taxi: 613 938-8899
- Tip Top Taxi: 613 932-2727
- Veteran's Blue Line: 613 932-7311
Air Travel:
Cornwall residents are fortunate to be located within 60 minutes of 2 international airports: Ottawa
International Airport and Pierre-Elliot Trudeau Airport (Montreal).
The Cornwall Regional Airport is located 10km east of the City, near Summerstown. The Airport is open yearround. Cornwall Aviation operates domestic and international charter flights from the airport.
More information: Cornwall Regional Airport
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Survey Results:
Summer good roads
Winter good roads
Good traffic flow
Good road signage
Enough parking
Parking rates reasonable
0
1
2
3
4
Survey Results: specifically from those who use Cornwall Transit
Affordable Fares
Usually on time
Good Routes
Good Schedules
Bus stops well
marked
Buses are clean
0
1
2
3
4
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Recommendations from the Public re: Transportation
1
Have free or heavily discounted transit passes for seniors especially in the winter or slow periods of
the day.
2
To provide Sunday bus service.
3
To have door to door bus/van service for those who need medical transportation and other needs.
That the transportation should also include their caregivers.
4
Please provide shuttle buses to local grocery stores
Section 6: Communication and Information
Senior friendly communities make sure that information about community events or important services is both
readily accessible and in formats that are appropriate for older adults. Cornwall recognizes the diversity within
the older adult population and promotes outreach initiatives to all citizens.
As part of its Accessibility Plan - Cornwall has:
 Created and implemented corporate guidelines for font size and style for all incoming and outgoing
communications.
 Ensured that the corporate website content conforms to Web Content Accessibility Standards (WCAG)
2.0 which provides a stable and reference-able technical standard that covers a wide range of
recommendations for making Web content more accessible for a wide range of people with disabilities.
 Provided alternate/accessible formats and communication supports in a timely manner at a cost no
greater than the cost to others.
 Created a feedback process and notified the public of the availability of accessible formats and
communication supports (City Hall Bulletins and on the City Website).
Page 37 of 49
Survey Results:
Read local newspapers
Most recognized that
information and communication
was the key to increased quality
of life for seniors! Seaway
News was the most read of all
local newspaper due to it being
at no cost and delivered to
homes.
Listen to local radio
Watch local community tv
Have a cell phone
Use a computer
Use the Internet
City Documents are easy to read
0
10
20
30
40
50
60
70
80
Recommendations from the Public re: Communication and
Information:
1
Have a three digit telephone number such as 211 or 311 that would be staffed by the city (or use the
existing city hall phone system) to provide information about programs and services in the
municipality.
2
Have a designated section on the City of Cornwall website for seniors that would contain information
about programs, services and events specifically for seniors.
3
Advertise in media that is free to the public like Seaway News, the Seeker, Cogeco Community
Channel as well as local church bulletins as many seniors on fixed incomes no longer purchase local
newspapers.
4
Install public bulletin boards in key locations where it is easily accessible such as in Lamoureux Park,
or have it large enough to read while in a vehicle such as the Civic Complex sign.
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5
Have the City post all the public events of “what’s on at the complex today” on the website and the
Complex sign.
6
Have students bring home information to their parents so they can communicate with the
grandparents.
7
Create targeted public education campaign: to promote the plan, encourage ongoing input to the City
on enhancements to the plan, give the message of embracing seniors and instill respect – ie: share
the roads and sidewalks with scooters and walkers.
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Section 7: Civic Participation and Employment:
This includes a senior’s desire to be involved in aspects of community life that extend beyond their day-to-day
activities such as volunteering, becoming politically active, voting or working on committees. Economic
security is important for many older adults, particularly those with low and fixed incomes. The ability of a
senior to remain employed or find new employment provides economic security, and it benefits employers who
recognize the experience and commitment that older employees bring to the workplace. Equally as important
is the need to provide a wide range of volunteer opportunities. Our seniors are capable, active and
independent and are a great resource to our community.
Survey Results:
Volunteer
Employed
Participate in Education Programs
Member of a board or committee
Enough volunteer opportunities
Enough employment opportunities
Workplaces adapted for seniors
0
1
2
3
4
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Recommendations from the Public re: Civic participation and
employment:
1
Create more employment or volunteer opportunities for seniors.
2
Increase participation of seniors on various Advisory Committees and Municipal Task Forces.
3
Honour senior friendly businesses with some sort of recognition.
4
Create more employment or volunteer opportunities for seniors.
5
Some seniors on a fixed income need employment opportunities (perhaps in the manufacturing
sector) in line with health requirements as it may be difficult to stand all day.
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Section 8: Community Support
and Health Services
Cornwall considers access to community related services that
support good mental and physical health paramount to quality
of life. During the consultations it was explained that health
care is a provincial
mandate.
Cornwall Community Hospital
Community Support:
Health and support services are vital to the well-being of seniors.
“Good physical and mental health is essential to quality of life and
age-friendliness.”
Health Care Services:
Quality health care facilities and services are easily accessible to all Cornwall residents. The City is served by
a modern recently reconstructed hospital as well as other excellent health care facilities that employ over
1,000 people. Approximately 82 physicians and 26 dentists maintain practices in Cornwall. Supplementary
health care is provided by 3 nursing services, 12 retirement homes/long term care facilities , 2 Community
Health Centres and 1 Public Health Unit that are located in the city.
Cornwall Community Hospital (www.cornwallhospital.ca)
Community Care Access Centre (CCAC) (http://healthcareathome.ca/champlain/en)
Eastern Ontario Health Unit (http://www.eohu.ca)
Centre de santé commautaire de l’estrie (http://www.cscestrie.on.ca)
Seaway Valley Community Health Centre (http://seawayvalleychc.ca)
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Outreach Programs:
Community Outreach Services exist to provide assistance to seniors and adults with physical disabilities which
enables them to live in their own homes, therefore, preventing inappropriate or premature institutionalization.
Adult Day Program:
Senior Day Away -- French Day Away -- Special Day Away: Glen Stor Dun Lodge offers the elderly and adults
with physical disabilities of our Community a day of fun and socialization at the -- a "day away" from their
homes.
To provide a therapeutic program of social contact, activities, stimulation and support for elderly persons or
adults with physical disabilities living independently or with assistance in the community. To assist individuals
in achieving and maintaining their optimum level of independence.
Services include:
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transportation to and from programs (within the City of Cornwall)
social/recreational activities
exercise classes
health promotion and other educational opportunities
nutritious meal
community resources beneficial to our clients
To encourage social interaction and prevent isolation.
To provide family respite and support.
Telephone Assurance:
A volunteer places a friendly call to a senior living in the community to chat and see that everything is all right
with him or her. To assist those elderly at high risk so they can continue to live in their homes for as long as
appropriate.
Program provides:
 A feeling of security, knowing that their health and safety is being monitored.
 Social interaction and help prevent isolation.
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 A valuable link with other community resources, advising them of other useful resources of which they
might wish to take advantage.
 Family respite and support.
Meals on Wheels:
Meals on Wheels is a non-profit, volunteer-based support service that delivers hot, nutritious meals to
homebound citizens of Cornwall who are unable to prepare meals for themselves. The main purpose of the
program is to help clients stay in their own homes longer and to prevent premature admission to Long Term
Care facilities. The meals are delivered by trained volunteers who provide a personal contact, a safety and
security check as well as an interested daily visitor. The main target groups for receiving Meals on Wheels are:

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Elderly persons
Persons with disabilities
Persons who are chronically or terminally ill
Persons who are convalescing
Emergency Medical Services:
Emergency Medical Services (EMS) provides 24-hour 365-day emergency coverage to residents and visitors
to the City of Cornwall as well as the United Counties of Stormont Dundas & Glengarry
An integral component of the regional 911 system, Paramedics respond to victims of sudden illness or injury.
Highly trained and skilled in the pre-hospital management of a wide spectrum of emergencies, Paramedics
attempt to stabilize and render treatment to patients at the scene and on route to medical facilities.
Dispatched from the Ottawa Central Ambulance Communication Centre, the regional fleet responds to over
13,000 requests for emergency service and non-emergency inter-facility transfers annually.
As the regional designated delivery agent for Land Ambulance Service, the City of Cornwall maintains 6
ambulance stations throughout the United Counties of Stormont Dundas and Glengarry.
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Mental Health Services:
Cornwall Community Hospital’s (CCH) Mental Health Programs offer a
wide variety of services to meet the needs of individuals within our catchment's area of 75 000 people.
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Inpatient Psychiatric Care Unit
Day Hospital Program
Mental Health Crisis Line/Mobile Crisis Team
Withdrawal Management Services
Addictions Services
The following adult community mental health services are all under a single point access and referral model.
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Adult Counselling & Treatment Services: Tri-County Mental Health Service
Outpatient Mental Health Program
The Psychogeriatric Service - Tri-County Mental Health
First Episode Psychosis Program
The Assertive Community Treatment Team
Canadian Mental Health Association (CMHA) Champlain East Branch:
offers a range of programs and services designed to enhance the rehabilitation, recovery and independence of
individuals living with a severe mental illness or concurrent disorder (mental illness combined with substance
use disorder).
Counselling and Support Services of S.D. & G. is a multi-service, non-profit,
accredited organization providing a range of support and services to children, youth, adults and families in the
city of Cornwall and the counties of Stormont, Dundas and Glengarry.
They are dedicated to meeting the social and personal needs of the community by providing services that
assist people to develop to the full extent of their potential. They strive to achieve this by offering a wide variety
of programs and services. It is their goal to promote healthy relationships within the family, in the workplace
Page 45 of 49
and the community. Programs and services include individual, couple and family counselling, an early
intervention program, an educational group program, specialized community-based support and an Employee
Assistance Program.
Mental Health Helpline provides information about mental health services in Ontario. We are
funded by the Government of Ontario. A helpful Information and Referral Specialist will answer the call, email
or web chat 24/7. The service is free, confidential and anonymous. They can provide information about
counselling services and supports in Cornwall, listen, offer support and provide strategies to help you meet
your goals and provide basic education about mental illness
Free Health Services Information
1-866-531-2600
http://www.mentalhealthhelpline.ca/
Enough doctors
Survey
Results:
Enough hospital beds
Enough home support services
Service well located
Services accessible for disabled
Clear info on programs & services
Health Care Staff respect & care
0
1
2
3
4
Page 46 of 49
Community Support and Health Services Recommendations:
1
More local respite care to occasionally relieve the caregivers.
2
Reduced parking fees for visitors of folks with extended hospital stays.
3
Restart the healthy heart program for seniors who have had heart surgery....the program was carried
out by the Seaway Valley Community Health Centre and recently discontinued, no explanation given
to participants.
4
We need more in house activities during the cold season, affordable housing and food and more
transportation services for out of town doctor appointments. We also need to increase funding for
health care as the demands increase, we need more at home services such as meals on wheels,
home care and bathing. We also need above all to reach out to those who are isolated.
On-line Survey: Recommendations and comments from over 90+ people that participated on the
City of Cornwall website on-line survey are incorporated into the plan. When asked how they knew about the
survey this is their response:
Public Presentation
Service Provider
Newspaper
Local Radio
Community TV
City Website
Social Media
Friends/Families
0
10
20
30
40
50
Page 47 of 49
Additional comments and suggestions submitted:
1
We moved to the City of Cornwall from the province of Quebec and we find the residents of Cornwall
very friendly and always willing to assist you if needed. We enjoy living in Cornwall and we appreciate
that the city provides its residents with a chance to express their views. We live on a street that has
young families and retired seniors. We see the struggles of the young families that are layoff trying to
provide for their families etc. We thank the city for giving all residents a chance to succeed in these
difficult times. We also noticed that you are giving scholarships to residents who wish to become
doctor's considering that Doctor's from Quebec are treating residents in Cornwall this initiative is to be
applauded. The city of Cornwall does have many challenges and we are happy with the services
provided to us Seniors.
2
We have the best country in the world. We have one of the best cities to live in, close to Ottawa, close
to Montreal, close to the States.
3
Restaurants should have “seniors” menus with smaller portions and discounted prices. Their buildings
are often not accessible for wheelchairs and walkers.
4
My husband and I use the Civic Complex to walk our two miles a day, especially in the winter, but also
when weather dictates. The natural light and beautiful view supply a winter vacation illusion which
prevents depression. Three years ago a pelvic fracture required the use of a walker which functioned
effortlessly on such smooth surface. Could a Friends of the Civic club be started? How about solar
panels on that southern exposure.
5
Have a list of safe and approved service providers for things like home maintenance, snow removal,
grass cutting, window washing… Perhaps a senior discount program too.
6
We need a grocery store in the downtown core like Cornwall Square. Another options would be to
have affordable home delivery and services (ex, groceries, laundry…)
7
The senior population is vital to Cornwall. Many have good incomes in retirement and buying power
within the city retail stores. I commend the city on this initiative and hope that we can become an ideal
senior responsive community. Somehow there needs to be a more cohesive group of seniors leading
this community initiative to inspire other seniors. My experience with seniors is they tend to stay in
small groups and find it difficult to join new groups. There are silos of senior groups with little sharing
between the groups.
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8
Positive Cornwall is a wonderful place to live for people of any age. I wish I could have kept my
children here but alas their jobs took them away to bigger cities. Many seniors find themselves alone in
Cornwall because of this. There are so many good seniors clubs to keep us involved and active.
Keeping us informed is important and also remembering that not all seniors are tech savvy and
continuing to communicate in print via newspapers and also the community channel is important.
Improving sidewalks for me is important since I love to walk. I feel fortunate to live in Cornwall! It's a
wonderful place to raise a family and to retire!
Conclusion
We all have a role to play: Next Steps An aging population brings opportunities! Residents, organizations,
governments, the business community and the non-profit sector all play a role to create senior friendly
environment.
Implementation and Monitoring:
1. Distribute the plan and make it available on the city website and to encourage ongoing input.
2. Consider developing a detailed implementation plan that:
 Identifies specific actions and timeframes
 Identifies funding requirements and other necessary resources
 Engages stakeholders
 Provides regular updates to the community
English and French surveys are posted at www.cornwall.ca/seniors
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