Consumer Awareness and Perceptions of Sleep Technology CEA Market Research Report October 2015 Co-produced with The Authoritative Source for Consumer Technologies Market Research [email protected] I 703-907-7600 This document is copyrighted by the Consumer Electronics Association (CEA®) and may not be reproduced, in whole or part, without written permission. Federal copyright law prohibits unauthorized reproduction of this document by any means. Requests to reproduce text, data, charts, figures or other material should be made to CEA. Requests should be made to [email protected] or by calling 1-866-858-1555 or 703-907-7600. Any general questions should be directed to [email protected]. Table of Contents Methodology……………………………………………………………………………………………............. 1 Research Objectives…………………………………………………………………………………………… 2 Key Findings……………………………………………………………………………………………............. 3 Market Background……………………………………………………………………………………............. 5 Detailed Findings I. Demographic Profile of Consumers and Sleep Technology Users……………..……….………… 6 Demographic Profile of Consumers and Sleep Technology Users………..…………………..…. 6 II. Health and Wellness Perceptions and Behaviors……..………………………………………..…. 15 Attitudes About Health and Wellness….………………………………………….………………... 15 Perceptions of Impact of Behavior on Health..………………………………….…………………. 20 Exercise Frequency………………………..……………….…………………………………………. 20 III. Sleep Pattern Profile of Consumers and Sleep Technology Users...…………………………….. 21 Sleep Pattern Profile of Consumers and Sleep Technology Users..…..………...………………. 21 Bedtime Behaviors…………….……………………………...…………….…………………………. 23 Sleep Facilitating Activities…………….……………………………………………..………………. 24 IV. Sleep Technology………...……………………………………………….………….………………. 26 Awareness…………….………………………………………………….…………...………………. 26 Usage and Satisfaction…………….………….………………………………...………………. 27 Timing of Technology Purchase….………..…..…………...………….……………………………. 31 Reasons to Purchase Sleep Technology….………………………………….…………………….. 31 Technology Research……………………………………………………..…….…………………….. 32 IV. Future Outlook for Sleep Technology……………………………………………….………………. 35 Interest and Barriers to Purchase for Non-Users………...………………….…………………….. 35 Attribute Importance for Sleep Technology……………………………..……….………………….. 37 Performance of Current Sleep Technology on Key Attributes.………………….……………….. 38 Conclusions……………………………………………………………………………………………………… 39 Methodology The report described herein was designed and formulated by the Consumer Electronics Association (CEA). The quantitative study was administered via Internet web form to an online national sample of 1,029 U.S. adults between September 11-29, 2015. The margin of sampling error at 95% confidence for aggregate results is +/-3.1%. Sampling error is larger for subgroups of the data. As with any survey, sampling error is only one source of possible error. While non-sampling error cannot be accurately calculated, precautionary steps were taken in all phases of the survey design, collection, and processing of the data to minimize its influence. As it relates to satisficing behaviors among research respondents, steps were taken to identify and minimize satisficing to ensure the highest quality data. As is common practice in survey research, the data was weighted to reflect the known demographics of the population under study. In this survey, weights were applied to cases based on gender, age, race and region. As a result, this data can be generalized to the entire online U.S. adult population. The bases shown on all charts and tables are weighted bases. All percentages in the text, charts and tables included in this report are also based on weighted data. Note on Audience Segments: For the purposes of this study, “Sleep Tech Users” refer to any respondent who answered affirmatively to the ownership/usage of any device or app, including “other” on question B5 “Which of the following technologies do you own or use for sleep purposes? Please select all that apply.” “Non-Users” refer to respondents who chose “None of the above” on that same question. “Wearable Users” refer to respondents who chose “Withings Activite or Pulse”, “FitBit”, “Apple Watch”, “Jawbone Up”, “Basis Science Smart Watch”, or “Misfit” on that same question. “Users, But Not Wearables” refer to respondents who were coded as a “Sleep Tech User” but did not select a wearable device on B5. And finally, “Users of ‘Active’ Sleep Tech” refer to respondents who selected devices/apps that do more than just track sleep patterns: “Beddit”, “Hello Sense”, “Withings Aura”, “Good Night LED Light Bulb”, “NightWave”, “Sleep improving guided meditation apps such as Buddhify, Calm or Omvana” or “Smartphone apps such as Sleep Cycle or Sleep Genius”. During the fielding of this study, CEA employed the services of Candice Bennett & Associates, Inc. and Lucid, LLC to provide email-based sample. The emails were pulled as a random sample from a nationally representative panel of online households. The Consumer Electronics Association is a member of the Marketing Research Association (MRA) and adheres to the MRA’s Code of Marketing Research Standards. CEA designed this study in its entirety and is responsible for all content contained in this report. Any questions regarding the study should be directed to CEA Market Research staff at [email protected]. 1 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Research Objectives The Consumer Electronics Association sought to better understand current consumer perceptions of sleep technology. This research study was designed to meet the following objectives: Objective 1: Develop a demographic and sleep pattern profile for consumers Objective 2: Measure awareness and purchase intent for sleep technology products Objective 3: Develop a profile of current sleep technology owners Objective 4: Understand current owners’ perceptions and use of sleep technology products A quantitative Internet survey was conducted among the U.S. adults. In addition to addressing the objectives outlined above, the questionnaire incorporated profiling questions, such as respondent demographics, technology adopter status, and ownership of sleep technology, to allow for analysis of respondent subgroups. 2 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Key Findings One in five online consumers indicate they own or use some type of sleep technology. Sleep tech owners generally only own one device. Of the 22% who use any sleep technology, two thirds (66%) say they only use/own one type of technology. Men (57%), who tend to be early adopters, are more likely to be sleep tech users than women (43%). There is a distinct generational gap among users. Gen Xers and Millennials make up the biggest segments of Sleep Tech Users, with 71% of sleep tech users overall under 45 years old. That difference is even more pronounced among wearable users, with 81% of wearable users under the age of 45. • Sleep Tech Users are twice as likely to be Asian than Non-Users (8% vs. 4%) and almost twice as likely to consider themselves Hispanic or Latino (21% vs. 13%). Sleep Tech Users are more likely to have larger households with 47% of Sleep Tech Users saying they have children under 18 living in their household, compared to only 31% of Non-Users. Similarly, 54% of Sleep Tech Users say they have 3 or more people living in their households, compared to only 42% of Non-Users. • Sleep Tech Users are significantly more likely to be single and never married than NonUsers (37% vs. 27%). Sleep Tech Users are more likely than Non-Users to generally say they are actively trying to improve and manage their health. Almost three-quarters (70%) of Sleep Tech Users say they actively manage their mental health (compared to 58% of Non-Users). Two-thirds (68%) of Sleep Tech Users say they think that about at least 75% of their meals are healthy meals (compared to 52% of Non-Users). • 50% of Sleep Tech Users say they track their sleep as part of their routine (compared to 20% of Non-Users). Wearable Users are more likely than other Users to generally say they have healthy habits. Six in 10 (62%) Wearable Users say they get enough exercise each week (compared to 49% of other Users). Over half (56%) of Wearable Users say they track their sleep as part of their routine (compared to 43% of other Users). Yet, 42% of other Users say they are currently managing a chronic illness compared to only 25% of Wearable Users. Respondents that say they get between 6 and 8 hours of sleep are more likely to feel they have healthy habits. Eight in 10 (81%) say they feel like they understand how to eat healthy, 73% say they think healthy habits prevent them from getting ill and 63% say they actively manage their mental health. • 30% say they track their sleep as part of their routine. Respondents that on average get less than 6 hours of sleep a night are more likely than others to be facing health challenges. Over half (54%) say they are currently trying to lose weight, 46% say they often have mood swings, 41% say they don't feel physically healthy and 37% say they are currently managing a chronic illness. On average respondents think they need around 7.5 hours of sleep a night to feel fully rested the next day, yet most feel they are only getting on average 6.5 hours of sleep. The biggest gap is for those getting the least amount of sleep already. For those averaging less than 6 hours of sleep per night, they feel they need at least 7 hours, but in reality are just getting 4.5 hours. 3 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Not surprisingly, less than 10% are regularly using any kind of sleep technology to help improve or track their sleep, yet 72% report watching television before bed most nights of the week. While there is little difference in bedtime behaviors among Sleep Tech Users and NonUsers, respondents who report on average less than 6 hours of sleep each night are more likely than others to report using their cellphone or smartphone to play games or text before bed most nights (47%). Almost one-third of respondents (29%) say they are not at all aware of sleep technology. While two-thirds of Sleep Tech Users (68%) say they are somewhat or very aware of sleep technology, there is a portion of the audience that while they say they own and use it, do not feel very familiar with it. Among Sleep Tech Users, satisfaction is high overall with 59% saying they are very or somewhat satisfied with their device for sleep monitoring capabilities. However, 31% say they are neither satisfied nor dissatisfied, indicating there is room for growth. • Users of Non-Wearable Tech (64%) and “Active” Sleep Tech (66%) are more likely than other groups to say their technology has improved their quality of sleep somewhat or a great deal than others. • Users of “Active” Sleep Tech (56%) are more likely to say they have benefited somewhat or a great deal from monitoring their sleep patterns. Perception is key and overall, 60% of Sleep Tech Users feel their sleep technology has made them more aware of their sleep patterns. Users of “Active” Sleep Tech are more likely to feel that they sleep better knowing their technology is helping them (60% vs. 42%) or that they feel healthier because of their sleep technology (58% vs. 41%) • Overall, Sleep Tech Users are most satisfied with their sleep tech’s usability, reliability, comfort and durability. Wearable Users are more satisfied with their device’s display interface (72% vs. 58%) and battery life (68% vs. 53%) than others. Like most technology purchases, price and comfort are the biggest barriers to adoption for Non-Users, followed by a lack of need. Almost half (48%) of Non-Users feel that sleep technology is too expensive and 45% don’t think sleep technology looks very comfortable to wear at night. • Among Non-Users that get less than 6 hours of sleep per night, 32% think sleep technology would help them be healthier. Early adopters of sleep technology are similar to other early adopters as they use word of mouth and online reviews as their “go-to” source of information. Among Sleep Tech Users, 46% say that online reviews is where they go to learn about sleep technology, and 41% say it is a friend, family member or a colleague. However, for Non-Users, the healthcare professional is the most trusted source of information. Among Non-Users, those who currently are attaining less than 6 hours of sleep a night are the most likely to be interested in learning more (66%) and likely to purchase (43%). 4 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Market Background CEA expects U.S. sales of consumer electronics to continue to trend upwards and projects $222.7 billion wholesale in 2015. This growth is driven by consumer demand for innovation and value in key categories such as mobile-connected devices, smartphones and tablets, as well as CE technologies in video/display categories. In addition, health and fitness related technology is expected to generate $1.8 billion in wholesale revenue in 2015 and $1.9 billion in 2016. Figure 1: U.S. Consumer Electronics Sales $206,118 $210,687 $217,936 $222,699 $228,792 $197,115 2011 2012 2013 2014 Source: CEA, U.S Consumer Electronics Sales and Forecasts, January 2015 2015e 2016p Categories expecting growth include many products in the sleep technology area. Smartphones, wearable activity trackers and smart watches are growth categories among consumers expecting to purchase consumer electronics in the next 12 months and each play a role in sleep monitoring. Figure 2: Top CE Products U.S. Households Expect to Purchase in the Next 12 Months Device % Households Expected to Purchase in Next 12 Months Smartphone 31% Wearable activity fitness tracker, such as 11% Fitbit Smart watch 5% Source: CEA, 17th Annual CE Ownership and Market Potential Study; (2015) Base: U.S. adults 5 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Detailed Findings I. Incidence and Demographic Profile of Consumers and Sleep Tech Users Incidence of sleep tech may seem high, but there is not a significant overlap of different tech with sleep tech users. Of the 22% who use any sleep technology, two thirds (66%) say they only use/own one type of technology. For those that own more than one type of technology, more than half (53%) say they own only two types of technology. Analyst note: The incidence may feel high, but the most significant contribution to sleep tech usage is FitBit ownership. Margin of error is also +/-3% for the usage of any one type of technology, but is higher for the cumulative impact. Figure 3: Population Summary – Which US Adults Use Sleep Tech Base: 1,029 online US Adults 6 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org B5: Which of the following technologies do you own or use for sleep purposes? Please select all that apply. Demographic Profile of Consumers and Sleep Tech Users Not surprisingly, men, who tend to be early adopters, are more likely to be Sleep Tech Users. Figure 4: Gender Base: 1,029 US Adults S1: Are you…(Male/Female)? 7 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org The generational gap of sleep tech usage is even more pronounced than the gender gap, with Gen Xers and Millennials making up the biggest segments of Sleep Tech Users. Overall, less than half of the adult population is under the age of 45 (48%). However, 71% of Sleep Tech Users are under 45 years old. That difference is even more pronounced among Wearable Users, with 81% of Wearable Users under the age of 45, compared to 59% of other Users. 79% of Users of “Active” Sleep Tech are under 45, compared to 62% of Users of Only “Tracking” Sleep Tech. Figure 5: Age Base: 1,029 US Adults S2: What is your age? 8 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Surprisingly, there were no significant BMI differences between Sleep Tech Users and NonUsers. Figure 6: BMI Group Base: 1,029 US Adults Z1: How tall are you? Z2: How much do you weigh? Sleep Tech Users are twice as likely to be Asian than Non-Users (8% vs. 4%) and almost twice as likely to consider themselves Hispanic or Latino (21% vs. 13%). These differences are significant at p<.05 in the two-sided test of equality for column proportions. Figure 7: Race Base: 1,029 US Adults S3: Which of the following best describes your race? S4: Do you consider yourself Hispanic/Latino? 9 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org There were no significant regional differences between Sleep Tech Users and Non-Users. Figure 8: Region Base: 1,000 US Adults S5 & Z13: What is the five-digit zip code for your home address? Related to age, Sleep Tech Users are significantly more likely to be single and never married than Non-Users (37% vs. 27%). Figure 9: Marital Status Base: 1,029 US Adults Z7: What is your marital status? 10 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Sleep Tech Users are more likely to have larger households with 47% of Sleep Tech Users reporting they have children under 18 living in their household, compared to only 31% of NonUsers. Similarly, 54% of Sleep Tech Users say they have 3 or more people living in their households, compared to only 42% of Non-Users. Figure 10: Children in Household Base: 1,029 US Adults Z12: Are there any children living in your household in the following age categories? Figure 11: People in Household Base: 1,029 US Adults Z12: Including yourself and others, how many people regularly live in your household? 11 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Sleep Tech Users, and more specifically, Wearable Users, are more likely to have higher incomes, higher levels of education and be employed than others. • 39% of Sleep Tech Users have at least a college degree, compared to only 26% of NonUsers. • 32% of Sleep Tech Users have annual incomes of $75,000 or higher, compared to 17% of Non-Users. • 57% of Sleep Tech Users are employed full-time, compared to 31% of Non-Users. • 51% of Wearable Users have at least a college degree, compared to 25% of other Users. • 40% of Sleep Tech Users have annual incomes of $75,000 or higher, compared to 26% of other Users. • 69% of Sleep Tech Users are employed full-time, compared to 43% of other Users. Figure 12: Level of Education Base: 1,029 US Adults Z9: What is the highest level of education you have completed or the highest degree you have received? 12 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Figure 13: Annual Income Base: 1,029 US Adults Z15: What is your current annual household income? Figure 14: Employment Status Z10: What is your employment status? 13 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Not surprisingly, Wearable Users are the most likely to be Early Adopters of technology with 78% saying either “I buy technology as soon as it is available” or “I buy technology soon after it is available, but not right away.” Figure 15: Technology Adoption Habits Base: 1,029 US Adults S6: Which of the following best describes your technology purchasing habits? 14 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org II. Health and Wellness Perceptions and Behaviors Overall, respondents generally agree that they feel like they know what are healthy habits and they feel healthy and happy. • 79% say they feel like they understand how to eat healthy. • 70% say they feel happy. • 69% say they think healthy habits prevent them from getting ill. Yet, barely half (52%) say they think they get enough sleep and only 26% say they track their sleep as part of their routine. Figure 16: Attitudes About Health and Wellness (Strongly/Somewhat Agree) Base: 1,029 US Adults A1: Please indicate how strongly you agree or disagree with each of the following statements 15 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Sleep Tech Users are more likely than Non-Users to generally say they are actively trying to improve and manage their health. • 78% of Sleep Tech Users say they think healthy habits prevent them from getting ill (compared to 67% of Non-Users). • 70% of Sleep Tech Users say they actively manage their mental health (compared to 58% of Non-Users). • 68% of Sleep Tech Users say they think that about at least 75% of their meals are healthy meals (compared to 52% of Non-Users). • 56% of Sleep Tech Users say they get enough exercise each week (compared to 40% of Non-Users). • 53% of Sleep Tech Users say they are currently trying to lose weight (compared to 44% of Non-Users). • 50% of Sleep Tech Users say they track their sleep as part of their routine (compared to 20% of Non-Users). Figure 17: Attitudes About Health and Wellness % Strongly or Somewhat Agree, ranked by Overall I feel like I understand how to eat healthy I feel happy I think healthy habits prevent me from getting ill I actively manage my mental health I think that about at least 75% of my meals are healthy meals While I’m not currently dieting, I do watch my weight I think I get enough sleep I’m currently trying to lose weight I get enough exercise each week I often have mood swings I’m currently managing a chronic illness I don’t feel physically healthy I track my sleep as part of my routine I am the caretaker for a family member who is ill or disabled Sleep Tech User Non-User 81% 72% 78% 70% 68% 78% 69% 67% 58% 52% 52% 52% 56% 53% 56% 41% 33% 36% 50% 32% 51% 44% 40% 31% 29% 28% 20% 13% Base: 1,029 US Adults A1: Please indicate how strongly you agree or disagree with each of the following statements 16 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Wearable Users are more likely than other Users to generally say they have healthy habits. • 62% of Wearable Users say they get enough exercise each week (compared to 49% of other Users). • 56% of Wearable Users say they track their sleep as part of their routine (compared to 43% of other Users). On the flip side, 42% of other Users say they are currently managing a chronic illness compared to only 25% of Wearable Users. Figure 18: Attitudes About Health and Wellness % Strongly or Somewhat Agree, ranked by Overall I feel like I understand how to eat healthy I feel happy I think healthy habits prevent me from getting ill I actively manage my mental health I think that about at least 75% of my meals are healthy meals While I’m not currently dieting, I do watch my weight I think I get enough sleep I’m currently trying to lose weight I get enough exercise each week I often have mood swings I’m currently managing a chronic illness I don’t feel physically healthy I track my sleep as part of my routine I am the caretaker for a family member who is ill or disabled Wearable Users 83% 75% 80% 68% 66% Users, But Not Wearables 80% 69% 75% 73% 71% 56% 48% 56% 51% 62% 39% 25% 39% 56% 33% 55% 56% 49% 43% 42% 32% 43% 31% Base: 1,029 US Adults A1: Please indicate how strongly you agree or disagree with each of the following statements 17 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Users of “Active” Sleep Tech are more likely than Users of Only “Tracking” Tech to generally say they get enough sleep (62% vs. 49%). Figure 19: Attitudes About Health and Wellness % Strongly or Somewhat Agree, ranked by Overall Use "Active" Sleep Tech I feel like I understand how to eat healthy I feel happy 81% 77% Only Use "Tracking" Sleep Tech 82% 68% I think healthy habits prevent me from getting ill I actively manage my mental health I think that about at least 75% of my meals are healthy meals While I’m not currently dieting, I do watch my weight I think I get enough sleep I’m currently trying to lose weight I get enough exercise each week I often have mood swings I’m currently managing a chronic illness I don’t feel physically healthy I track my sleep as part of my routine I am the caretaker for a family member who is ill or disabled 79% 75% 79% 77% 65% 57% 54% 51% 62% 57% 62% 48% 38% 36% 52% 39% 49% 49% 49% 34% 27% 35% 48% 26% Base: 1,029 US Adults A1: Please indicate how strongly you agree or disagree with each of the following statements 18 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Respondents that say they get 9 or more hours of sleep are most likely (82%) to say they think they get enough sleep. Respondents that say they get between 6 and 8 hours of sleep are more likely to feel they have healthy habits. • 81% say they feel like they understand how to eat healthy. • 74% say they feel happy. • 73% say they think healthy habits prevent them from getting ill. • 63% say they actively manage their mental health. • 56% say while they aren’t currently dieting, they do watch their weight. • 48% say they get enough exercise each week. • 30% say they track their sleep as part of their routine. Respondents that on average get less than 6 hours of sleep a night are more likely than others to be facing health challenges. • 54% say they are currently trying to lose weight. • 46% say they often have mood swings. • 41% say they don't feel physically healthy. • 37% say they are currently managing a chronic illness. Figure 20: Attitudes About Health and Wellness % Strongly or Somewhat Agree, ranked by Overall I feel like I understand how to eat healthy I feel happy I think healthy habits prevent me from getting ill I actively manage my mental health I think that about at least 75% of my meals are healthy meals While I’m not currently dieting, I do watch my weight I think I get enough sleep I’m currently trying to lose weight I get enough exercise each week I often have mood swings I’m currently managing a chronic illness I don’t feel physically healthy I track my sleep as part of my routine I am the caretaker for a family member who is ill or disabled <6 Hours Sleep 71% 57% 6-8 Hours Sleep 81% 74% 9+ Hours Sleep 80% 63% 56% 53% 40% 73% 63% 59% 65% 58% 58% 43% 56% 45% 15% 54% 30% 46% 37% 41% 16% 17% 61% 45% 48% 30% 27% 27% 30% 18% 82% 34% 35% 27% 33% 22% 22% 20% Base: 1,029 US Adults A1: Please indicate how strongly you agree or disagree with each of the following statements 19 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Respondents generally feel that sleep does contribute a great deal to both their physical (58%) and mental (65%) health. There was no significant difference on these factors across audiences. Figure 21: Impact of Behaviors on Health (% A Great Deal) Base: 1,029 US Adults A2: How much do you think each of the following contributes to your physical health and well-being? A3: How much do you think each of the following contributes to your mental health and well-being? Sleep Tech Users, and Wearable Users specifically, report more frequent exercise activity than others. Figure 22: Exercise Frequency Base: 1,029 US Adults Z3: How frequently do you exercise (physical activity for at least 30 minutes)? 20 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org III. Sleep Pattern Profile of Consumers and Sleep Tech Users Except for respondents who on average get more than 9 hours of sleep a night, most respondents think they need around 7.5 hours of sleep a night to feel fully rested the next day. On average, most audience segments feel they are only getting on average of 6.5 hours of sleep, or that they are “missing roughly” an hour of sleep each night that they need. The biggest gap is for those getting the least amount of sleep already. For those averaging less than 6 hours of sleep per night, they feel they need at least 7 hours, but in reality are just getting 4.5 hours. There is not a significant difference in the amount of sleep needed or attained by sleep tech usage segments. Figure 23: Hours of Sleep Desired and Attained Base: 1,029 US Adults A4: How many hours of sleep a night do you feel you need to feel fully rested for the next day? A6: On average, how many hours of sleep a night do you get each night? 21 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Two-thirds (68%) of respondents feel that their quality of sleep is good or better, with no significant differences across audiences. Figure 24: Sleep Quality Base: 1,029 US Adults A5: Generally speaking, how would you rate your quality of sleep? 22 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Three-quarters (72%) of respondents report watching television before bed most nights of the week. Less than 10% are regularly using any kind of sleep technology to help improve or track their sleep. Figure 25: Bedtime Behaviors Base: 1,029 US Adults A7: How frequently do you do each of the following activities before you sleep (regardless of problems)? 23 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org There is little difference in bedtime behaviors among Sleep Tech Users and Non-Users. However, respondents who indicate on average that they get less than 6 hours of sleep each night are more likely than others to report using their cellphone or smartphone to play games or text before bed most nights (47%). Figure 26: Bedtime Behaviors % Most Nights or Every Night, ranked by Overall Watch TV before bed Make sure home alarms are active and all doors/windows locked Use your cellphone or smartphone (e.g. play games, text) Listen to music Read a physical book/magazine Read a book or magazine on an e-reader, tablet, laptop or desktop Take a non-prescription sleeping aid such as melatonin Take a prescription sleeping medication such as Ambien Have a nightcap (an alcoholic beverage) before bed <6 Hours Sleep 6-8 Hours Sleep 9+ Hours Sleep 73% 72% 69% 59% 64% 49% 47% 21% 13% 37% 24% 18% 28% 15% 16% 15% 17% 13% 10% 9% 6% 13% 6% 14% 8% 8% 11% Base: 1,029 US Adults A7: How frequently do you do each of the following activities before you sleep (regardless of problems)? Overall, very few respondents are using any kind of sleep technology to monitor or manage their sleep. Figure 27: Sleep Facilitating Activities Base: 1,029 US Adults 24 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org A7B: How frequently do you do any of the following to help monitor and/or manage your sleep? While it is not surprising that Sleep Tech Users are more likely than Non-Users to be actively using sleep technology to monitor or manage their sleep, most Sleep Tech Users are doing other bedtime behaviors like watch television (68%) or play with their cellphone (53%) instead of proactively using their sleep technology. • Just over one-third (35%) of Wearable Users say they use the sleep related functions of their multi-function wearable device most nights. • Only 31% of Users of “Active” Sleep Tech say they use smart home technology that helps create a better sleep environment most nights. • Less than one-quarter of Users of “Active” Sleep Tech say they use smartphone sleep apps. Figure 28: Sleep Facilitating Activities % Most Nights or Every Night, ranked by Overall Sleep Tech User NonUser 15% 5% 23% 2% 23% 18% 1% 1% 11% 9% 1% 1% Wear earplugs or sleep mask Use smart home technology that helps to create a better sleep environment (smart shades, home thermostats, air quality sensors, etc.) Use the sleep related capabilities of a multi-function wearable device such as Fitbit, Misfit or Jawbone Use smartphone sleep apps such as Sleep Cycle or Sleep Genius Use sleep inducing or sleep improving guided meditation apps such as Buddhify, Calm or Omvana Use sleep technology such as Beddit, Hello Sense, or Withings Aura Base: 1,029 US Adults A7B: How frequently do you do any of the following to help monitor and/or manage your sleep? Figure 29: Sleep Facilitating Activities % Most Nights or Every Night, Wearable ranked by Overall Users Wear earplugs or sleep mask Use smart home technology that helps to create a better sleep environment (smart shades, home thermostats, air quality sensors, etc.) Use the sleep related capabilities of a multi-function wearable device such as Fitbit, Misfit or Jawbone Use smartphone sleep apps such as Sleep Cycle or Sleep Genius Use sleep inducing or sleep improving guided meditation apps such as Buddhify, Calm or Omvana Use sleep technology such as Beddit, Hello Sense, or Withings Aura Users, But Not Wearables Use "Active" Sleep Tech Only Use "Tracking" Sleep Tech 17% 13% 15% 15% 25% 22% 31% 15% 35% 10% 18% 29% 25% 10% 24% 12% 12% 10% 13% 9% 13% 5% 10% 9% Base: 1,029 US Adults A7B: How frequently do you do any of the following to help monitor and/or manage your sleep? 25 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org IV. Sleep Technology Almost one-third of respondents (29%) say they are not at all aware of sleep technology. While two-thirds of Sleep Tech Users (68%) say they are somewhat or very aware of sleep technology, there is a portion of the audience that while they say they own and use it, do not feel very familiar with it. Figure 30: Awareness of Sleep Tech Base: 1,029 US Adults B1: How aware would you say you are of technologies that help people sleep? Figure 31: Available Information on Sleep Technology Base: 1,029 US Adults 26 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org B3: How much have you seen or heard about technologies that help people sleep? Of the 22% who say they use sleep technology, usage and ownership is highest for the FitBit, Smartphone apps such as Sleep Cycle or Sleep Genius and the Apple Watch. Figure 32: Sleep Technology Use Overall FitBit Smartphone apps such as Sleep Cycle or Sleep Genius Apple Watch Good Night LED Light Bulb Sleep improving guided meditation apps such as Buddhify, Calm or Omvana Jawbone Up NightWave Beddit Misfit Hello Sense Withings Activite or Pulse Basis Science Smart Watch Withings Aura Other None of the above 8% 6% 5% 3% 3% Sleep Tech Users 38% 25% 21% 16% 15% 2% 2% 1% 1% 1% 1% 0% 0% 4% 78% 10% 10% 6% 4% 2% 2% 2% 2% 17% 0% Base: 1,029 US Adults B5: Which of the following technologies do you own and use for sleep purposes? Among Sleep Tech Users, satisfaction is high overall with 59% saying they are very or somewhat satisfied with their device for sleep monitoring capabilities. However, 31% say they are neither satisfied nor dissatisfied, indicating there is room for growth. There was no significant difference in satisfaction levels by tech user types. Figure 33: Sleep Technology Satisfaction Base: 218 Sleep Tech Users B6: How satisfied are you with your device for sleep monitoring capabilities? 27 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Users of Non-Wearable Tech (50%) and “Active” Sleep Tech (50%) are more likely to say they would be extremely or very likely to recommend their sleep technology to others. Figure 34: Likely to Recommend Sleep Technology Base: 218 Sleep Tech Users D2: How likely are you to recommend to others to purchase the same sleep tech you own? Users of Non-Wearable Tech (64%) and “Active” Sleep Tech (66%) are more likely than others to say their technology has improved their quality of sleep somewhat or a great deal. Figure 35: Sleep Technology Sleep Quality Base: 218 Sleep Tech Users B7: How much do you feel the technology has improved the quality of your sleep? 28 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Users of “Active” Sleep Tech (56%) are more likely to say they have benefited somewhat or a great deal from monitoring their sleep patterns. Figure 36: Sleep Technology Benefit Base: 218 Sleep Tech Users B7b: In general, how much do you feel you have benefitted from actively monitoring your sleep patterns? 29 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Figure 37: Awareness of Sleep Related Functions Sleep Tech Users Monitors sleep patterns White noise/sound Helps me fall asleep Changes the light Helps me breathe Alarm Helps me sleep (general) Blocks sound Other Don’t know 26% 20% 7% 6% 5% 4% 4% 2% 8% 23% Base: 218 Sleep Tech Users B8: What are the sleep-related functions of your device as they relate to sleep? OPEN END Overall, 60% of Sleep Tech Users feel their sleep technology has made them more aware of their sleep patterns. Users of “Active” Sleep Tech are more likely to feel that they sleep better knowing their technology is helping them (60% vs. 42%) or that they feel healthier because of their sleep technology (58% vs. 41%) Figure 38: Sleep Technology Perceptions (Strongly/Somewhat Agree) % Strongly or Somewhat Sleep Wearable Users, But Use Agree, ranked by Sleep Tech Users Not "Active" Tech Users Users Wearables Sleep Tech My sleep technology has made me more aware of my 60% 68% 52% 63% sleep patterns I sleep better knowing that my 51% 48% 55% 60% technology is helping me I feel healthier because of my 49% 44% 55% 58% sleep technology My wearable technology isn’t very comfortable for me while 39% 39% -32% I’m sleeping Only Use "Tracking" Sleep Tech 57% 42% 41% 43% Base: 218 Sleep Tech Users B9: Please indicate how strongly you agree or disagree with each of the following statements about sleep technology. 30 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Almost one-third of Wearable Users (29%) say they purchased their technology in the past 3 months. Figure 39: Timing of Most Recent Sleep Technology Purchase Sleep Wearable Users, But Tech Users Not Users Wearables In the past month In the past 2-3 months In the past 4-6 months In the past 7-12 months More than a year ago Don’t remember 8% 14% 28% 16% 15% 19% 8% 21% 33% 19% 7% 10% 7% 5% 22% 11% 25% 29% Use "Active" Sleep Tech 6% 15% 34% 11% 14% 20% Only Use "Tracking" Sleep Tech 10% 12% 22% 20% 17% 18% Base: 218 Sleep Tech Users C1: When did you last purchase your sleep tech? Over half of Sleep Tech Users (56%) say they use sleep technology to improve sleep. Only 46% of Wearable Users say they use it to improve sleep, comapared to 68% of other Users. Wearable Users are just as likely (46%) to say they use it for their overall health. Almost two-thirds (61%) of Users of “Active” Sleep Tech say they use it to improve their sleep compared to Users of Only “Tracking” Tech. Figure 40: Reasons Owners Use Sleep Technology Sleep Wearable Tech Users Users Improve sleep Overall health Manage sleep irregularities Curiosity Recommendation from healthcare professional Recommendation/request of partner, friend and/or family member Other, please specify Users, But Not Wearables 56% 42% 31% 25% 46% 46% 29% 29% 68% 38% 33% 20% Use "Active" Sleep Tech 61% 45% 31% 22% Only Use "Tracking" Sleep Tech 18% 16% 21% 20% 16% 14% 14% 15% 16% 13% 3% 2% 3% 1% 4% 52% 39% 31% 27% Base: 218 Sleep Tech Users D1: For which of the following reasons do you use sleep technology? Please select all that apply. 31 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Among Sleep Tech Users, 46% say that online reviews is where they go to learn about sleep technology, and 41% say it is a friend, family member or a colleague. For Non-Users, the healthcare professional is the most trusted source of information. Figure 41: Sources of Sleep Technology Information Base: 1,029 US Adults C4: Where do you go to learn about sleep technology? Please select all that apply. 32 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Figure 42: Most Trusted Source of Sleep Technology Information Base: 1,029 US Adults C5: Who do you trust most for information about sleep technology? 33 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Among Sleep Tech Users, 23% say they purchased their sleep technology at a physical mass merchant store and 22% say they purchased it online. Figure 43: Sleep Technology Purchase Location Base: 218 Sleep Tech Purchasers C3: Where did you last purchase your sleep tech? 34 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org V. Future Outlook for Sleep Technology Among Non-Users, those who currently are attaining less than 6 hours of sleep a night are the most likely to be interested in learning more (66%) and likely to purchase (43%). Figure 44: Interest in Learning About Sleep Tech Base: 811 US Adults B11: Please indicate how interested you are in learning more about sleep technology. Figure 45: Sleep Tech Purchase Intent Base: 811 US Adults B12: How likely are you to purchase sleep technology in the next 12 months? 35 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Sleep Technology Purchase Intent Overall, price and comfort are the biggest barriers to adoption for Non-Users, followed by need. 48% of Non-Users feel that sleep technology is too expensive and 45% don’t think sleep technology looks very comfortable to wear at night. • Among Non-Users that get less than 6 hours of sleep per night, 32% think sleep technology would help them be healthier. Figure 46: Perceptions of Sleep Technology Among Non-Users Base: 811 Non-Users B10: Please indicate how strongly you agree or disagree with each of the following statements about sleep technology. Figure 47: Perceptions of Sleep Technology Among Non-Users % Strongly or Somewhat Agree, ranked by <6 Hours Sleep Non-Users Sleep technology is too expensive 49% I don’t think sleep technology looks very 46% comfortable to wear at night I don’t have a sleep problem, so sleep 10% technology wouldn’t help me much I think sleep technology would help me be 32% healthier I think sleep technology is a fad 25% 6-8 Hours Sleep 47% 9+ Hours Sleep 47% 44% 41% 49% 51% 25% 23% 27% 21% Base: 811 Non-Users B10: Please indicate how strongly you agree or disagree with each of the following statements about sleep technology. 36 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Overall, comfort, reliability and price are the most important attributes for sleep technology. For Sleep Tech Users, reliability is the most important. Figure 48: Attribute Importance for Sleep Technology (Extremely/Very Important) % Extremely or Very Important Overall Sleep Tech Users Non-Users Comfort Reliability Price Usability Durability Location of device when sleeping Recommendation from a healthcare professional Product reviews (e.g., Consumer Reports)' Accuracy of sleep metrics tracked Size Ability to derive actionable results from sleep data captured Recommendations from friends, family, colleagues' Types of sleep metrics Past experience with the manufacturer/brand Display interface Number of different sleep metrics tracked Ability to use device for non-fitness purposes Cellular data capability (live updates) Stylishness or design Color Celebrity endorsement 74% 74% 73% 68% 68% 59% 73% 82% 70% 76% 76% 70% 74% 71% 74% 66% 66% 56% 57% 57% 57% 55% 63% 52% 53% 52% 66% 58% 49% 50% 50% 56% 49% 42% 54% 39% 40% 53% 37% 38% 53% 34% 38% 52% 34% 38% 52% 34% 36% 51% 32% 32% 24% 17% 10% 51% 45% 38% 28% 27% 19% 11% 5% Base: 1,029 US Adults C3b: How important are each of the following when deciding what sleep tech to purchase? 37 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Overall, Sleep Tech Users are most satisfied with their sleep tech’s usability, reliability, comfort and durability. Wearable Users are more satisfied on display interface (72% vs. 58%) and battery life (68% vs. 53%) than others. Figure 49: Performance of Sleep Technology on Key Attributes (Very/Somewhat Satisfied) % Very or Somewhat Satisfied Sleep Tech Wearable Users, But Not Users Users Wearables Usability 73% 75% 71% Reliability 72% 70% 75% Comfort Durability Location of device when sleeping Price Size Display interface Battery life Stylishness or design Ability to use device for non-fitness purposes Color Number of different sleep metrics tracked Types of sleep metrics Cellular data capability (live updates) Accuracy of sleep metrics tracked Ability to derive actionable results from sleep data captured 71% 71% 69% 69% 67% 66% 61% 58% 72% 72% 69% 69% 65% 72% 68% 66% 71% 70% 69% 68% 70% 58% 53% 49% 58% 64% 51% 58% 66% 48% 57% 65% 48% 56% 55% 55% 63% 61% 60% 49% 49% 50% 53% 64% 40% Base: 218 Sleep Tech Users D3: Please indicate how satisfied you are with each of the following features of your sleep technology. 38 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org Conclusions All in all, the potential market for sleep technology is fairly strong. Consumers are satisfied with their sleep technology. Roughly two in three Sleep Tech Users are satisfied with their current tech. Additionally, these consumers are satisfied with the attributes they believe are most important: reliability, usability and durability. Not just a fad, consumers feel that their sleep technology is beneficial to them. Six in 10 agree that their sleep technology has made them more aware of their sleep patterns. Over half (51%) say they sleep better knowing that their technology is helping them, while 49% agree that they feel healthier because of their sleep technology. There is an opportunity for NSF and CEA to help educate non-users on the potential benefits of sleep technology for all consumers. For consumers who are not using sleep technology, only 27% feel that sleep technology would help them be healthier, yet only 26% of them think sleep technology is just a fad. Current sleep technology users are more likely to respond to recommendations from friends and family as well as information they research on the Internet, those non-users who tend to be more Mid and Late Adopters will respond more positively to recommendations from their healthcare providers. So educational or awareness campaigns should seek to engage the healthcare community with strong evidentiary research that would persuade them to become stronger advocates for sleep technology. 39 © 2015 Consumer Electronics Association (CEA®). All rights reserved. research.CE.org
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