1/21/2016 Thematic analysis and exampled studies Presented by: Le Thi Thanh Xuan and Le Minh Thanh 1 1/21/2016 Content 1 2 • A brief summary of thematic analysis • Exampled studies used thematic analysis (concept-driven and data-driven) What is thematic analysis? • Thematic analysis? – a process for encoding qualitative information (Gibb, 2007) – the process of analyzing data according to commonalities, relationships and differences across a data set (Gibson and Brown, 2009) – 'thematic' relates to the aim of searching for aggregated themes within data. 2 1/21/2016 What is thematic analysis? • Thematic analysis: – A way of seeing – A way of making sense out of seemingly unrelated material – A way of analysing qualitative information – A way of systematically observing a person, an interaction, a group, a situation, a culture, or an organization – A way of converting qualitative information to quantitative data (Gibbs, 2007) What is thematic analysis? • 3 sets of aims in thematic analysis: – Examining commonality – Examining differences – Examining relationships 3 1/21/2016 Code: index, theme, or category? • Terms used in qualitative analysis • Index: codes refer to one or more passages in the text about the same topic (Ritchie et al., 2003) • In phenomenological research: theme rather than code, reveals the person’s experience of the world (Smith, 1995 ; King, 1998) • Category: a deliberate and thoughtful process of categorizing the content of the text (Dey, 1993) What is a theme? • A theme: – A pattern found in the information – Identified at the manifest level (directly observable in the information) or the latent level (underlying the phenomenon) – Generated inductively from the raw information; or deductively from theory and prior research (Boyatzis, 1998) 4 1/21/2016 When to develop a theme? – Something occur more than once – Something is said with intensity or strong emphasis – Parties in a conversation very readily agree on something or something goes uncommented or unnoticed – People disagree – Mistakes occur (Gibson & Brown, 2009) How to develop a theme? • Two ways to classify types of themes (codes): – 3 approaches (Boyatzis, 1998): theory-driven (deductive); prior data and research (deductive); and data-driven (inductive) – 2 approaches (Gibbs, 2007): concept-driven coding and data-driven coding 5 1/21/2016 How to develop a theme? • Concept-driven coding: – Coming from literature, prior studies, … – Developed in advance (key thematic ideas) – Amended during analysis • Data-driven coding (open-coding): – Not to start with preconceptions – Generated by reading texts and teasing out things/ideas – Not imposed any interpretation based on preexisting theories (Gibbs, 2007) Examples in applying thematic analysis Topic: Managers’ perceptions of Corporate social responsibility – The construction industry in Vietnam 6 1/21/2016 Examples in applying thematic analysis • Managers’ perception of Corporate social responsibility – The construction industry in Vietnam 1. What do Vietnamese managers perceive of as CSR? 2. Why do they perceive CSR in the way they do? 3. What are the differences in managers’ perceptions and why do these differences exist? 4. From their personal views, how is CSR conducted in their companies? Examples in applying thematic analysis • Managers’ perception of Corporate social responsibility – The construction industry in Vietnam 1. What do Vietnamese managers perceive of as CSR? – Coming from literature, prior studies, … - Concept-driven coding – Developed in advance (key thematic ideas) – Amended during analysis - Based on Carroll’ CSR pyramid (1991) with 4 types of responsibilities: economic, legal, ethical and philanthropic Coming from literature 7 1/21/2016 Examples in applying thematic analysis • Managers’ perception of Corporate social responsibility – The construction industry in Vietnam 1. What do Vietnamese managers perceive of as CSR? Key themes of responsibilities: - Economic responsibility - Legal responsibility - Ethical responsibility Developed in advance - Philanthropic responsibility (key thematic ideas) Examples in applying thematic analysis Amended during analysis 8 1/21/2016 Examples in applying thematic analysis Examples in applying thematic analysis • Managers’ perception of Corporate social responsibility – The construction industry in Vietnam 2. Why do they perceive CSR in the way they do? - Data-driven coding – Not to start with preconceptions – Generated by reading texts and teasing out things/ideas – Not imposed any interpretation based on preexisting theories - No previous studies explored the factors influencing one’s perceptions 4 themes found: education, working life, personal issues, and other interactions 9 1/21/2016 Examples in applying thematic analysis • Managers’ perception of Corporate social responsibility – The construction industry in Vietnam 2. Why do they perceive CSR in the way they do? - 4 themes found: education (2 sub-themes), working life (4 sub-themes), personal issues (4 sub-themes), and other interactions (2 sub-themes) Examples in applying thematic analysis Topic: Towards brand positioning: a comparative study of top ranked hotels on TripAdvisor between HN and HCM city The purpose of TA NVivo 10 Identifying patterns of meaning across a dataset Patterns are identified that provides an answer to through a rigorous process the research questions of data familiarization, data coding, and theme development and revision. Patterns of Meaning Data need to be transcribed into written form to conduct a TA 10 1/21/2016 Examples in applying thematic analysis Overview of NVivo’s functions for data analysis Examples in applying thematic analysis Topic: Towards brand positioning … Research question: How could the competitive factors contribute to the leading positions of top ranked hotels? Deductive Analysis • Coding the data without trying to fit into a preexisting coding frame or the researcher’s analytic preconceptions on hotel competitive factors • Coding and analysis tend to be driven by the researcher’s theoretical or analytic interest in the area, such as value creators and the mechanisms of differentiated responses Inductive Analysis 11 1/21/2016 Examples in applying thematic analysis Topic: Towards brand positioning … • The specific research question can evolve through the coding process which maps onto the inductive approach. • The analyst would not look to any theory given previously by any author’s influential research identifying in brand positioning. Deductive Analysis • The analyst can either code for a quite specific research question which maps onto the more theoretical approach about profile of target customers, identification of value creators, and mechanisms of differentiated responses. Inductive Analysis Examples in applying thematic analysis Topic: Towards brand positioning … • The analyst would read and re-read the data for any themes related to positioning and code diversely, without paying attention to the themes that previous research on the topic might have identified. Inductive Analysis Deductive Analysis • The analyst may well be interested in the way positioning plays out across the data and focus on that particular feature in coding the data. The result could be a number of themes around positioning, which may include, speak to, or expand on original themes. 12 1/21/2016 Examples in applying thematic analysis Topic: Towards brand positioning … Generating Codes Coding will to some extent depend on - whether the themes are more ‘data-driven’ in which themes depend on data - or ‘theory-driven’ in which data are approached with specific questions in mind that analyst wish to code around Codes identify a feature of the data (semantic content or latent) that appears interesting to the analyst (Boyatzis, 1998) Examples in applying thematic analysis Topic: Towards brand positioning … Searching for Themes - Sort different codes into potential themes & consider how different codes may combine to form a theme - Think about relationships between codes, themes, different levels of themes & write the name/brief description of each code on a separate memo Example: the mechanism of differentiated responses of researched hotels to the macro trends by globalization, localization, and personalization 13 1/21/2016 Examples in applying thematic analysis Topic: Towards brand positioning … Reviewing the Themes - Have a set of candidate themes & refine those themes - Some candidate themes are not really themes (not enough data to support them, or the data are too diverse) - Formulate one theme from two apparently separate themes or break down one theme into separate ones Example: The value creators from guests’ perspective with respect to associated costs (time, effort, money) of the expected total brand experience (functional, social and emotional benefits) Examples in applying thematic analysis Topic: Towards brand positioning … The process of developing a theme - A theme captures something important about the data in relation to the research question - The ‘keyness’ of a theme is not necessarily dependent on quantifiable measures but it captures something important in relation to the overall research question. - Where relevant, the analyst broadens his analysis out, moving from descriptive to an interpretative level of patterned response relating to existing literature (Braun and Clarke, 2006) 14 1/21/2016 15
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