Your computer—a gold mine to identity thieves Credit Bureaus University of Colorado Denver Police Department Equifax—www.equifax.com To order your report, call:1- 800-685-1111 Update your virus protection software regularly. Computer viruses can introduce program code that causes your computer to send out files or other stored information. Do not download files sent to you by strangers or click on hyperlinks from people you don’t know. Opening a file could expose your system to a computer virus or a program that could hijack your modem. Use a firewall program. It will allow you to stop uninvited guests from accessing your computer. Without it, hackers can take over your computer and access personal information stored there. Use a secure browser—software that encrypts or scrambles information you send over the Internet—to guard the security of your on-line transactions. When submitting information , look for the “lock” icon on the browser’s status bar to be sure your information is secure during transmission. Before you dispose of a computer, delete personal information from your hard drive by using a “wipe” program to overwrite the entire hard drive. It makes files unrecoverable. Deleting files using only the keyboard or mouse commands allows files to stay on the hard drive, where they may be easily retrieved. Look for website privacy policies. They answer questions about maintaining accuracy, access, security and control of personal information collected by the site, how it will be used and if it will be provided to third parties. To report fraud, call: 1-888-766-0008 TDD 1-800-255-0056 and write: P.O. Box 740241, Atlanta, GA 30374-0241 Experian—www.experian.com To order your report, call: 1-888-397-3724 To report fraud, call: 1-888-397-3724 TDD 1-877-972-0322 TransUnion—www.transunion.com To order your report, call: 1-877-322-8228 To report fraud, call: 1-800-680-7289/ TDD 1-877-553-7803; fax: 1-714-4476034; email: [email protected] or write: Fraud Victim Assistance Department, P.O. Box 6790, Fullerton, CA 92834 -6790 FOR MORE INFORMATION CALL: WHAT IS IDENTITY THEFT? Use of your personal information to commit fraud or theft. Around 9 million people have their identity stolen every year in the US. University of Colorado Denver Police Department Identity theft costs victims on average about $6,000. 12454 East 19th Place It takes the average identity theft victim 40 hours to resolve the problem. Mail Stop 409, P.O. Box 6508 Aurora, Colorado 80045-0508 EMERGENCY 9-1-1/ 303-724-4444 All other calls 303-724-2000 How do thieves get your personal information? They steal wallets and purses containing your identification and credit and bank debit cards. They steal your mail, including your bank and credit card statements, pre-approved credit offers, new checks, and tax information. How identity thieves use your personal information They call your credit card issuer and, pretending to be you, ask to change the mailing address on your credit card account. The imposter then runs up charges on your account. Because your bills are being sent to the new address, it may take some time before you notice there is a problem. They look over your shoulder as you make transactions in a practice known as “shoulder surfing.” They open a new credit card account, using your name, date of birth and SSN. When they use the credit card and don’t pay the bills, the delinquent account is reported on your credit report. They complete a “change of address” form to divert your mail to another location. They establish phone or wireless service in your name. They rummage through your trash, or the trash of a business, for personal data in a practice known as “dumpster diving.” They open a bank account in your name and write bad checks on that account. They fraudulently obtain your credit report by posing as a landlord, employer or someone else who may have a legitimate need for, and legal right to, the information. They find personal information in your home. They use personal information you share on the Internet. They scam you, often through email, by posing as legitimate companies or government agencies you do business with. They get your information from the workplace in a practice known as “business record theft” by stealing files out of the offices where you are a customer, employee, patient or student; bribing employees who have access to your file; or “hacking” into electronic files. They purchase your information from others who have access to it. They file for bankruptcy under your name to avoid paying debts they’ve incurred under your name or to avoid eviction. They counterfeit checks or debit cards and drain your bank account. They buy cars by taking out auto loans in your name. They give your name to the police during an arrest. If they are released from police custody, but don’t show up for their court date, an arrest warrant is issued in your name. Minimize your risk Order a copy of your credit report from each of the three major credit bureaus. Make sure the information is accurate. Do this at lease once a year. Place passwords on your credit card, bank and phone accounts. Avoid using easily available information like your mother’s maiden name, your birth date, or a series of consecutive numbers. Secure personal information in your home, especially if you have roommates, employ outside help or are having service work done in your home. Ask about information security procedures at work or school. Find out who has access to your personal information and verify that records are kept in a secure location. Ask about disposal procedures for those records as well. Don’t give out personal information over the phone , through the Internet or in the mail unless you have initiated the contact and are sure of who you are dealing with. Guard your mail and trash from theft Place outgoing mail in a post office collection box. Promptly remove your mail from your mailbox. Shred all personal information , such as charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired charge cards and credit offers, before putting them in the trash. Don’t carry your SSN card. Memorize the number and leave the card in a safe place. Keep your purse or wallet in a safe place at work or school. Carry only the identification and credit/debit cards that you actually need. Sign the back of your card with “Check ID.” Pay attention to your billing cycles. Follow up with creditors if your bills don’t arrive on time.
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