Sue-Anne Higgins
Senior Consultant
Qualifications: Bachelor of Business (Human Resource Management,
Management), certified PROSCI Practitioner, Diploma Vocational Education
& Training, Diploma Training Design & Development, Certificate IV Training &
Assessment, PRINCE2 Foundations.
Specialties: I have an enduring curiosity, and a huge appetite for research
that leads to discovering what makes individuals, teams, and organisations
work. This, underpinned by my 15 years’ experience in mining, mineral
processing, and utilities, and my natural zeal to explore culture and
understand how we can maximise employee engagement, ultimately
guides and influences my work. And while I am practiced in developing and
implementing strategies, plans, and approaches that reflect the industry’s
and the individual’s changing needs, I am at my best when I am connecting
with individuals and working with the rhythm of the group to build leadership
capability and enhance self-awareness.
Career Highlight: I undertook professionally
had clients who haven’t seen me in years who hear
challenging work in Mongolia where I implemented
me laughing and in a heartbeat they are at my side
engagement mobilisation within the organisation
saying ‘I knew it was you – who could forget your
and built local contractor readiness to deliver on-site
infectious laugh’.
operations. It was a grass-roots, hands-on approach
to identifying areas of improvement, and maximising
When I’m not at Keogh I enjoy bush walking and
operations and it was a humbling life changing
spending time in the fresh outdoors. In my time
experience. There I was, a white outsider, coming
I enjoy reading crime novels, and that sense of
into their culture and putting change processes in
community that comes through cooking and
place which were counter to the ways in which things
entertaining at home for friends and family.
were done, and yet they embraced me, they called me
sister, and they invited me into their families. I was
Dead or alive, who would you like to meet and
granted enormous trust. There is nothing quite as
what is the one question you would ask them?
powerful as being accepted unconditionally and this
I have always wanted to meet Billy Connolly. Love
is a catalyst for the work I do with cultural change.
or hate his swearing he is a very funny man. The
one question I would most like to ask him is: What
Why Keogh Consulting? Keogh Consulting puts
makes you laugh but because I am curious, I would
thoughts into actions by working in partnership
also want to ask what has made you who you have
with its clients to identify purpose and maximise
become today?
productivity through enhancing performance
outcomes for all stakeholders. Keogh is also
Who inspires you and why? My mentor is a
committed to the development of its culture and
professional woman, Dee Roche. As the Senior
the wellbeing of its staff — not just professionally
Management Consultant for AIM WA UWA
but personally – rare qualities in a business today.
Business School Executive Education Program
and also the Managing Director of Dee Roche
What is the most enjoyable part of your job?
Leadership Development Consultancy she has been
I have the opportunity to work with my clients to
an inspiration to me and my work. I’ve learnt so much
advise them as they embrace their career and life
about Strategic Change and Transformation but she
journey and see them grow on a personal, team
has made an even bigger impression on me through
and operational level. I feel an enormous sense of
her passion and energy, her capacity to live her life
achievement when an individual or a business reaches
to the full, through giving of self in her work with
their goals, knowing that I had the privilege of being
not-for-profits, and also through the professional
involved in that process.
networks she has championed. She sets a high
standard to which I aspire and like me she believes
What makes you unique, Sue-Anne? Definitely
that we are truly the architects of our own possibility
my laugh! It is loud, it’s contagious and it springs
and I keep this uppermost in my mind as I embrace
spontaneously from deep within me finding full
her challenge and push forward and optimise my
expression in the ordinary and the profound. I have
passions through my work.
Sue-Anne is located in the Perth Office
+61 8 9380 4781 or +61 403 584 201
[email protected]