Cross-border Shipping USA to Canada
Routing Instructions
SECTION 1: LTL
SECTION 2: SMALL PARCEL
SECTION 3: DC DETAILS
SECTION 1: LTL



Carrier will contact you for a pick-up appointment
Please provide Appt #, date, and PO# when booking pickup
Please provide Appt #, date, and PO# on BOL, and ensure all freight shipping on the same day
ships on one BOL, or has a master BOL
*NOTE: ship to DC, do not ship directly to the store - see Section 3 for DC details *
Carrier Contacts
SCAC
RBTW
Carrier Name
CH ROBINSON
Dispatch #
1-905-738-2808
KRGS
KRG LOGISTICS
1-905-501-7277
ISGT
ISG Transportation
1-800-810-2058
HRCF
Hercules Forwarding Inc.
CWCE
Conway/ XPO
Please contact Pam Tetlow at:
P: 1-708-237-0800
E: [email protected]
Please contact Linda or Donna at:
P: 1-570-829-6560
All customs and shipping documents are required, including:





Commercial invoice with:
o PO#
o Country of Origin
o Detailed product description including material composition
o If apparel, include gender, fabric material, knit or woven, etc.
Packing List
Bill of Lading/ Way Bill
Trade Agreement Certificates: NAFTA or TPL (if applicable)
Canada shipping documents must be emailed to: [email protected],
[email protected], [email protected], [email protected],
[email protected]
For general questions, please email the following groups:
Hudson’s Bay Orders: [email protected]
Saks Fifth Avenue and Saks Off Fifth Orders: [email protected]
SECTION 2: SMALL PARCEL


Ship via Fedex Ground (FDEG)
Contact Fedex at 1-800-463-3339 or online at www.fedex.com to arrange pick-up and delivery
*NOTE: Ship to DC, do not ship to store – see Section 3 for DC details*





Ship via Third Party Bill using Hudson’s Bay Company account, which will be given at time of
routing advice.
At a minimum, the following information MUST be provided on the Fedex label:
o Company Name
o Ship City, ZIP, State, and Country
o Recipient Name (“Attn: Shipping Department”), Company, Address, City, ZIP, State,
Country (See Section 3)
o No. of Pcs
o Weight
o Appt No. (as “Reference”)
o PO No. (as “P.O. number”)
Please provide Appt # and PO# on BOL
Please ship all cartons at the same time on one Fedex shipment, Mark cartons as “1 of …”, “2 of
…”, “3 of …” etc. if more than one carton is being shipped
Once pick-up confirmed, email [email protected] with Fedex tracking # and
date shipped ASAP
All customs and shipping documents are required, including:





Commercial invoice with:
o PO#
o Country of Origin
o Detailed product description including material composition
o If apparel, include gender, fabric material, knit or woven, etc.
Packing List
Bill of Lading/ Way Bill
Trade Agreement Certificates: NAFTA or TPL (if applicable)
Canada shipping documents must be emailed to: [email protected],
[email protected], [email protected], [email protected],
[email protected]
For general questions, please email the following groups:
Hudson’s Bay Orders: [email protected]
Saks Fifth Avenue and Saks Off Fifth Orders: [email protected]
SECTION 3: DC DETAILS
SAKS FIFTH AVENUE AND SAKS OFF FIFTH
Toronto Logistics Centre
Saks Canada
145 Carrier Drive Door # 10
Rexdale ON Canada
M9W5N5
HUDSON’S BAY
Toronto Logistics Centre
Vancouver Logistics Centre
Hudson’s Bay Company
145 Carrier Drive Door # 9
Rexdale ON Canada
M9W5N5
Hudson’s Bay Company
18111 Blundell Road
Richmond BC Canada
V6W1G2

Door numbers are to be used for FEDEX Courier shipments only