Industrial Psychology - Faculty of Engineering | University of

3/27/2009
MISSION
TARGETS
PROFIT
CHALLENGES
ORGANIZATION
VISION
MARKET
COMPETITORS
OBJECTIVES
WHO MAKE THESE DREAMS A REALITY?
• Why do employees play a major
role in
organizations?
Industrial Psychology
D.S.V.G Gunawardena
E/04/100
Department of Mechanical Engineering,
University of Peradeniya.
Employees
•Employees are the backbone of the organization
•Well motivated employees are target oriented
•Well matched employees’ performance rate is high
•The satisfied employees create a healthy working environment.
What is I/O Psychology?
• The field of psychology concerned with the
development and application of scientific
principles to the workplace.
j areas:
• Two major
• Industrial Psychology
concerned with efficiency
• Organizational Psychology
concerned with the individual’s role in the
workplace context
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History of I/O Psychology
• Wilhelm Wundt (1879) – Father of
Psychology
• Bryan & Harter (1897) – first paper
describing the study and application of
psych to work activities
– Coined the term “industrial psychology” by
mistake
History of I/O Psychology
• Frank & Lillian Gilbreth (turn of century)
– time & motion studies
– Coined the term “therblig”
• Walter Dill Scott (1911) – “Increasing
Human Efficiency in Business”
• Frederick Taylor (1911) – “The Principles
of Scientific Management”
F.Taylor
Why do we need Industrial
Psychology?
• Job analysis.
(a systematic process for understanding
individual knowledge, abilities, skills, and other
personal characteristics necessary to perform
j
jobs)
)
• performance appraisal
(how to evaluate individual effectiveness in
jobs)
• Training and development
(how to train workers to competently perform
jobs).
Areas within I/O Psychology
• Personnel Psychology
• Selection
• training
• assessment of employees
• Organizational Behavior
•
•
•
•
•
social & group influences
Communication
org structure/hierarchy
Leadership
motivation issues
Why do we need Industrial
Psychology?
• Ensure productivity of the organization
• Ensure physical and psychological well
being of people
Areas within I/O Psychology
•Ergonomics/Human Factors
•human-machine interaction
•job design
•optimizing human abilities
•Vocational/Career
V
ti
l/C
Counseling
C
li
•career path
•retirement preparations
•Employee Assistance Programs
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Areas within I/O Psychology
•Organizational Development
•Diagnosing organizational problems
•Plan
•Implement
•Assess change
•Industrial Relations
•Labor issues
•Management -union liaison to resolve conflict
Role of an industrial Psychologist
• Design assessment tests to measure
personality traits
• Help in decision making and selection
process
• Conduct attitude surveys to check
employee morale and job satisfaction.
•Organizations contain people
•People perform and realize the dreams of
organizations
THANK YOU
•Happy employees create an interesting
Working atmosphere
Therblig
A therblig is the name for one of a set of fundamental
motions required for a worker to perform a manual operation
or task. The set consists of 18 elements, each describing a
standardized activity. These are listed below.
Search
Find
Select
Grasp
Hold
Position
Assemble
Use
Disassem
ble
Inspect
Transport loaded
Transport
unloaded
Pre-position for
next operation
Release load
Unavoidable delay
Avoidable delay
Plan
3