3/27/2009 MISSION TARGETS PROFIT CHALLENGES ORGANIZATION VISION MARKET COMPETITORS OBJECTIVES WHO MAKE THESE DREAMS A REALITY? • Why do employees play a major role in organizations? Industrial Psychology D.S.V.G Gunawardena E/04/100 Department of Mechanical Engineering, University of Peradeniya. Employees •Employees are the backbone of the organization •Well motivated employees are target oriented •Well matched employees’ performance rate is high •The satisfied employees create a healthy working environment. What is I/O Psychology? • The field of psychology concerned with the development and application of scientific principles to the workplace. j areas: • Two major • Industrial Psychology concerned with efficiency • Organizational Psychology concerned with the individual’s role in the workplace context 1 3/27/2009 History of I/O Psychology • Wilhelm Wundt (1879) – Father of Psychology • Bryan & Harter (1897) – first paper describing the study and application of psych to work activities – Coined the term “industrial psychology” by mistake History of I/O Psychology • Frank & Lillian Gilbreth (turn of century) – time & motion studies – Coined the term “therblig” • Walter Dill Scott (1911) – “Increasing Human Efficiency in Business” • Frederick Taylor (1911) – “The Principles of Scientific Management” F.Taylor Why do we need Industrial Psychology? • Job analysis. (a systematic process for understanding individual knowledge, abilities, skills, and other personal characteristics necessary to perform j jobs) ) • performance appraisal (how to evaluate individual effectiveness in jobs) • Training and development (how to train workers to competently perform jobs). Areas within I/O Psychology • Personnel Psychology • Selection • training • assessment of employees • Organizational Behavior • • • • • social & group influences Communication org structure/hierarchy Leadership motivation issues Why do we need Industrial Psychology? • Ensure productivity of the organization • Ensure physical and psychological well being of people Areas within I/O Psychology •Ergonomics/Human Factors •human-machine interaction •job design •optimizing human abilities •Vocational/Career V ti l/C Counseling C li •career path •retirement preparations •Employee Assistance Programs 2 3/27/2009 Areas within I/O Psychology •Organizational Development •Diagnosing organizational problems •Plan •Implement •Assess change •Industrial Relations •Labor issues •Management -union liaison to resolve conflict Role of an industrial Psychologist • Design assessment tests to measure personality traits • Help in decision making and selection process • Conduct attitude surveys to check employee morale and job satisfaction. •Organizations contain people •People perform and realize the dreams of organizations THANK YOU •Happy employees create an interesting Working atmosphere Therblig A therblig is the name for one of a set of fundamental motions required for a worker to perform a manual operation or task. The set consists of 18 elements, each describing a standardized activity. These are listed below. Search Find Select Grasp Hold Position Assemble Use Disassem ble Inspect Transport loaded Transport unloaded Pre-position for next operation Release load Unavoidable delay Avoidable delay Plan 3
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