Norway Post Results as of first quarter 2016 1 Highlights – Important events in the first quarter 2016 The growth in e-commerce continues. The Group's total e-commerce volume increased by 4 % in the first quarter 2016 The new Postal Services Act came into effect on 1 January 2016. The law will contribute to the Group’s ability to adjust in line with changing customer needs. This entailed that Posten Norge discontinued distribution of mail on Saturdays from 5 March 2016 Posten Norge suggests a single stream mail distribution with a two days transit time for addressed mail. A White paper was presented 11 May and is expected to be discussed in Parliament before summer Absence due to sickness was 6.5 % in the first quarter 2016, an improvement of 0.4 percentage points from the same period 2015 Delivery quality for priority mail in the first quarter was 87.1 % (2.1 percentage points above the licence requirement). Delivery quality for priority mail in the first quarter 2015 was 83.9% At the end of the first quarter 2016 Digipost had approximately 800 000 registered users. More than 200 000 new users joined Digipost in the first quarter 2016 2 White paper regarding Posten Norge and the postal sector Background – White Paper number 31 (2015-2016) was presented by the Government on 11 May – Expected to be discussed in Parliament before summer Easing of regulatory requirements for Posten Norge – From today’s two mail streams (priority and non-priority) to a single, two-day-delivery mail stream • Taken into agreement for mandatory delivery services to be concluded with Posten Norge during 2016 – Adjustments to the mobile post offices in rural areas • Harmonisation of the coverage areas; to be limited to households with more than 4 km to the nearest Post in shop / post office – Number of delivery days: • • Current requirements to distribute mail five days a week is continued, but more flexibility could be introduced in line with the continuing decline in letter volumes The white paper references reduced delivery frequency in e.g. Italy, Denmark and Iceland – Distribution network: • • The requirement for a minimum number of Post in shop / post office is discontinued Room for greater flexibility in service requirements Governmental ownership in Posten Norge – Universal service requirements will continue through the signing of contracts and sector-specific regulation - not through ownership • • Discontinue Posten Norge’s special filing requirement to the owner (Section 10 of the Statutes) and the statute concerning certain public sector requirements in the Norwegian Language Usage Act Discontinue the practice of presenting a White Paper to Parliament on Posten Norge's activities 3 Highlights – Important events in the first quarter 2016 Operating revenues: MNOK 6 199, down 1.4 % from 2015 Earnings before interest and taxes*: MNOK 18, down 92.2 % from 2015 Return on invested capital (last 12 months)*: 6.8 %, down 7.6 percentage points from 2015 * Before non-recurring items and write-downs 4 Operating revenue (MNOK) 25 074 25.000 22.451 22 981 23 557 24 404 22.925 20.000 15.000 -1.4 % 10.000 6.288 6.199 5.000 0 2010 2011 2012 2013 2014 2015 2016 5 Earnings (EBIT) before non-recurring items and write downs (MNOK) 1.116 1 125 1 051 1.000 933 952 686 -92.2 % 500 231 18 0 2010 2011 2012 2013 2014 2015 2016 6 Operating revenues from foreign companies Operating revenues in MNOK 8 845 9.000 8.122 8.000 7.190 7.000 6.443 5.871 6.000 5.855 6.434 5.959 4.886 5.000 3.967 8.6 % 4.000 3.000 2.000 1.658 2.139 1.000 2.324 Operating revenues from foreign companies constitute 37.5 % of the Groups total 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 revenues, a growth of 3.5 percentage points from last year 7 Results Q1 2016 Q1 2015 MNOK 6 199 6 288 195 437 18 231 1 0 (1) (2) 7 Operating revenues EBITDA EBIT before non-recurring items and writedowns Året 2015 25 074 1 474 686 Write-downs 385 Non-recurring expenses/(income) 307 249 Share of profit from associates* 245 25 482 EBIT 239 3 (26) Net financial income/(cost) (88) 28 456 Income before tax 151 8 57 Taxes 212 20 399 Net income (61) * Includes gain from the sale of shares in EVRY ASA 8 Norway Post’s Segment Structure Group Mail Logistics 9 Segment distribution of external revenues 7 000 6 000 5 000 4 000 60 % 61 % 62 % 3 000 2 000 1 000 40 % 39 % 38 % YTD 2015 YTD 2016 0 YTD 2014 Mail Logistics 10 Segment Mail mail logistics Letter Products Banking services Dialogue services 11 Key figures 2016 mail Operating revenue Operating revenues first quarter 2016 were MNOK 2 512 MNOK 136 lower than last year Volume decrease addressed mail 13.9 % Volume decrease unaddressed mail 6.2 % Bring Citymail Sweden had a volume increase of 8.4 % The decline in volume was due to increased digitization and was also affected by the timing of Easter logistics 2 800 2 706 2 700 2 628 2 710 2 600 2 648 2 629 2 512 2 500 2 400 Q1 2011 Growth (%) Q1 2012 -0.1 Q1 2013 -2.8 Q1 2014 0.0 Q1 2015 Q1 2016 0.8 -5.1 EBITE 400 Earnings before write-downs and non-recurring items were 345 325 350 MNOK 176 in the first quarter 2016, MNOK 149 lower 270 300 250 than 2015 308 272 200 176 150 Positive effects from cost reducing measures partly compensated for the decline in volumes The volume decline is expected to accelerate in the future 100 50 EBITEmargin (%) Q1 2011 Q1 2012 11.4 12.7 Q1 2013 10.3 Q1 2014 10.3 Q1 2015 Q1 2016 12.3 3.4 12 Segment Logistics mail logistics Parcels Express Cargo Frigo Warehousing Supply Services 13 Key figures 2016 mail logistics Operating revenues first quarter 2016 were MNOK 4 094, Operating revenue an increase of 0.5 % from 2015 4.500 The increase in private e-commerce continued Significantly affected by lower economic activity as a consequence of low oil prices Timing of Easter affects revenue compared with last year 4.094 Q1 2015 Q1 2016 4.000 3.868 3.483 4.073 3.500 3.558 3.557 3.000 Q1 2011 Earnings before write-downs and non-recurring items were Growth (%) Q1 2012 2.2 Q1 2013 0.0 Q1 2014 8.7 5.2 0.5 negative with MNOK 84 in the first quarter 2016, a decrease of MNOK 135 from the same period 2015 The decrease in earnings is mainly a consequence of weaker markets in Norway and a decline in the profitability of parcels EBITE 56 41 50 30 51 43 10 -10 A shift towards services with lower margins -30 Market conditions are still challenging for the logistics operations in Sweden and Denmark -70 -50 -44 -84 -90 EBITEmargin (%) Q1 2011 1.2 Q1 2012 Q1 2013 Q1 2014 1.6 -1.2 1.1 Q1 2015 1.2 Q1 2016 -2.1 Summary Accelerating volume decline in the Mail segment due to increased digitization The economic downturn and uncertain market prospects in the Logistics segment makes 2016 a challenging year for the Group The Group is continuing focus within the Logistics segment. The establishment of the new logistics structure in Norway proceeds according to plan Further measures to compensate for the volume decline in the Mail segment include the introduction of a single mail stream with a two-day delivery service (assuming political clarification) The development in the profitability requires further cost adjustments. A process to reduce support functions staff with approximately 100 full time employees is completed. Further efficiency measures have been initiated 15
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