Multi Menu franchising inc. Franchisor 1700 Boulevard St-Elzear Ouest Laval, Qc H7L 3N2 1-877-462-0056 [email protected] Hello, Thank you for your interest in Multi Menu. If you are motivated, love pets and wish to start your own business in a growing industry that is just right for the times, Multi Menu may be just right for you. We invite you to take a few moments to read the following introduction to the Multi Menu concept and franchise opportunity. For more information, we would be happy to sit down with you and answer any questions you may have. It would also be our pleasure to give you more detailed information on start-up costs, profit margins and present a quotation for your own protected Multi Menu territory. We look forward to hearing from you. Kindest regards, Marketech head office staff The Pet Industry According to Statistics Canada, the pet industry in this country is an $800 million a year industry with pet spending more than doubling in the past ten years. Pet maintenance and accessories alone account for more than $280 million in sales. Multi Menu is perfectly positioned to benefit from this growing industry by providing quality products that are competitively priced along with a unique service our competition does not provide: Free Home Delivery. There is an increased awareness of the benefits to humans owning a pet. Today, 52% of families have a pet, many with two or more, creating a large market for pet products. The number of senior citizens is expanding along with a desire for pet companionship and services to make their lives easier. With today’s busy lifestyle, people are looking for services that will save them time and money. Many young professionals who have delayed having families in favor of careers are turning to pets to fill the void. The Economy In this climate of economic uncertainty, we as consumers are being more careful with the money we spend. When choosing a franchise, it’s important to pick a venture with a product people will be willing to buy. Since pet food is already part of the family budget, it is not an extra expense but a necessity they are more than willing to continue providing for the pets they love. With the added service of free home delivery, more and more pet owners are seeing the benefits of switching to Multi Menu. A wide range of products and price points ensure your customers can choose according to their needs and budget. The sale of pet food and accessories is non-seasonal, providing high repeat sales and profit for your Multi Menu business all year round. Pet owners love to talk about their pets and will be glad to refer their friends and family members to you. Multi Menu offers extensive support and training to help you have the success you deserve. Product samples, brochures, business cards and regional marketing are all included in the cost of your Multi Menu franchise. A full range of corporate wear including jackets, shirts and hats is also available. Owning your own Multi Menu franchise gives you the opportunity to be your own boss at a fraction of the cost of other franchises. 2 Multi Menu Multi Menu is a 100% Canadian owned company with its head office situated in Laval, Quebec. Since 1996, Multi Menu has offered quality pet food and accessories to Canadian pet owners through a franchise-based home delivery distribution system. Manufactured by PLB International Inc. in Boucherville, Quebec, Multi Menu offers twenty 100% natural recipes for dogs and cats. Multi Menu pet foods are also approved by the AAFCO (Association of American Feed Control Officials). With over 150 franchises across Canada, the Multi Menu concept draws more and more pet lovers who are looking for a business opportunity where they can do what they love. Multi Menu website: http://www.multimenu.ca Multi Menu online boutique: http://www.multimenu.net PLB International Inc. website: http://www.plbint.com ___________________________________________________ Gerald Tremblay, President and Owner of Multi Menu As President of Multi Menu, Gerald’s mission is to distribute through its franchisees, a full range of excellent quality dry pet food at the best price possible, delivered right to the customer's door. Prior to buying the company, Gerald was a Senior Buyer at McKesson Canada and Uniprix Group. He also was a Category Manager at Mac’s for Eastern Canada. With contagious energy, he diligently pursues the Multi Menu mission, which is to offer the best pet food distribution service, as well as offering the best natural products for pets for a healthy and balanced nutrition. He wants to communicate his passion to people who, like him, share the value of hard work and love for what they do. Gerald is always looking for partners who will help him in his mission and become part of the wonderful adventure that has become Multi Menu. 3 Franchise Pricing and Investment Multi Menu offers protected territories that are priced according to the total number of doors in a postal code. Franchises are typically between $3,000 and $9,500 based on the following prices per door: o 3,000 doors @ 1.00 per door o 5,000 doors @ .90 per door o 8,000 doors @ .80 per door o 10,000 doors @ .70 per door o 15,000 doors @ .63 per door When you purchase a Multi Menu franchise you own an investment that will increase in value as your business grows. New construction will increase the total number of doors in your territory, also adding to the value of your franchise. Also 30% of the Franchise Fee goes to a Marketing Fund that will be used to help grow your business right away. As a home-based business, you are able to start your Multi Menu business with low operating costs and enjoy higher cash flow. Household expenses can become business expenses including storage space for inventory. There are no franchise royalty payments on purchases with Multi Menu. Profit As a Multi Menu franchisee, you can expect your business to grow at a fast pace due to the strong repeat business that is a big part of the pet industry. Unlike people, dogs and cats eat the same food everyday at a constant rate allowing deliveries to be made on a consistent and regular basis. You can expect an average gross profit of between $110 and $125 a year per customer. Average profit margins are over 40% with margins on smaller 4 kg and 8 kg size bags as high as 57%. Since your Multi Menu business is cash based, there are no accounts receivable to track or collect. Customers purchase products using cash or credit card. 4 Products Pet Food Multi Menu offers a wide selection of recipes to suit any budget. Statistics show that over 80% of product sold is in the premium category, where profit margins are higher. All 20 recipes; 14 for dogs and 6 for cats, use natural preservatives and contain no animal by-products. We also offer a line of all-natural wet foods under the Drassel brand name, as we have 4 dog and 4 cat food recipes. As the owner of your own Multi Menu business, you can offer your customers a pet food that is tailored to their pet’s particular needs; whether young or mature, big or small. Premium recipes also include many special ingredients that include Dental Care, Glucosamine, Chondroitin and Omega 3. Cat Litter Multi Menu offers its own line of quality clumping cat litter in scented and non-scented brands. A non-clumping litter is also available. We also offer a litter that is guaranteed not to smell! Multimenu.net With hundreds of accessories available through our new online pet boutique as well as all our dry and wet foods, your customers can easily order any product they need from the comfort of their own home. Customers can pay at the door, or online via Paypal. The website features pictures and prices of products as well as a shopping cart for their 5 convenience. This pet store at your door is updated every month with discounted item. This unique system allows your business to offer an extensive list of pet accessories without the need to keep them in stock. There are no minimum franchise orders for product. Marketing Sampling Multi Menu dog and cat recipes are introduced to prospective customers by offering a brochure and free sample, with no expectation of an on-the-spot buying decision to be made by the customer. The prospect is put at ease making them open to the Multi Menu concept. The free sample assures the pet owner their pet will like the food when purchased. Gift cards offering $10 off the first order (minimum $40 order) are available as well. Customer Referrals People love to talk about their pets. Multi Menu encourages your customers to refer their friends and family to your business by giving out $10 gift cards with their own name on the back. For every card redeemed, your existing customer receives $10 off their next order. Cross Marketing – Pet Related Businesses Multi Menu has created marketing approaches that allow your business to work with other businesses in the pet industry to receive leads that include dog groomers, dog and cat breeders, dog walkers and rescue programs. This allows us to leverage their contacts and credibility with their customers while promoting their services to Multi Menu customers. On-Line Marketing Multi Menu is giving away free sample bags of food for potential customers to try. They simply visit multimenu.net and fill in the information for a free 1kg bag, and you will instantly receive notification via email for the free 1kg food order. These customer leads are highly likely to continue on the food. With this promotion there is great opportunity to promote the giveaway through websites such as canadafreestuff.ca and redflagdeals.ca. 6 Telemarketing Lead Generation Multi Menu has partnered up with two telemarketing companies, one for the Quebec area and another one for the rest of Canada, to generate customers for our Franchisees. Simply provide contact information for areas in your territory to call and they will contact those people to offer free samples on your behalf. This allows you to leverage your time and develop customers in your territory while you are learning the business. Your initial marketing fund will be used for this so that you are not out of pocket for these services while starting your business. Thank you We appreciate your interest in Multi Menu and the time you have invested looking into our business opportunity. We look forward to meeting you in the near future to answer any questions you may have and to help you get started with Multi Menu. Contact: Gérald Tremblay 1 877 462-0056 Email: [email protected] 7
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