Common Responses to the “5 Questions” (For a Process Person)
What we say about ourselves:
 Organized
 Methodical
 Creative
 Analytical
 Thorough
 Organized
 Very efficient
 Problem solvers
 Persistent/keep trying
 We love lists/plans/structure
 Constantly re-evaluating
When working with us, DON’T:
 Say “The plan doesn’t matter”
 Be late
 Surprise us
 Change the plan 101 times
 Leave us out of the
communication loop
 Be vague or unprepared
 Procrastinate
 Discount my ideas
 Be careless
 Assume anything
What they say about us:
 Slow!
 Too much time spent on
designing/planning the
process
 Follow the rules
 Too structured
 Hard time letting go when
deadlines are ahead
 We exhaust people
 Anal
 Micromanaging
Why we are valuable to the team:
 Improvement
 Promote learning
 Promote reflection
 Provides the roadmap for the
product
 Maintain consistency and
quality
 High standards
 Anticipate problems
 Never satisfied with results,
always raising the bar
 Creative
 We see the small details that
make up the big picture
 Ethical
 Bring and create best
practices
 Create repeatable processes
 We are accountable
When working with us, DO:
 Explain your process
 Be open to process
improvement and change
 Be prepared, bring all the
facts
 Be organized, know what you
want
 Participate in a post-mortem
and in planning
 Give a complete picture
 Prove your commitment by
caring about the details
 Justify your changes to a plan
 Give us time to complete the
tasks
 Give us timelines and limits
 Ask questions
 Allow time for exploration of
alternatives and tangents
EdgeworkConsulting
Facilitation * Training * Curriculum Design * Mayhem
www.edgeworkconsulting.com
© 2007-2010 Do not reproduce or duplicate without written permission from Edgework Consulting
Common Responses to the “5 Questions” (For a Product Person)
What we say about ourselves:
 Goal-oriented
 Enthusiastic
 Focused
 Competitive
 Action Oriented
 Hard Working
 Big Picture Focused
 Passionate
 Meet deadlines
 Prioritize
 Move forward quickly
 Realistic
 Timely
 Reliable
What they say about us:
 PITA (“pain in the a—“)
 Impatient
 Aggressive, pushy
 Curt/abrupt/short
 Driven
 Uncaring/Unemotional
 Insensitive
 Impatient
 Task master
 Intimidating
 Demanding
 Strong willed
When working with us, DO:
 Tell us what you want/when
you need it
 Leave me alone!
 Prioritize (Give us your Top
3!)
 Work in bullets
 Always come with a solution,
never just the problem
 Update us on changes
 Set deadlines
 Have objectives
 Realistic deadlines/timely
reviews
 Get to the point!
 Be able to work independently
 Practice the 80-20 rule
 Take ownership
When working with us, DON’T:
 Take too long
 Take it personally (“Business
is business”)
 Ask too many questions
 Interrupt 15 times
 Show up unprepared
 Be vague
 Never say “can’t”
 Get off track
 Have too much “emotion”
(Don’t cry!)
 Elaborate or embellish (Keep
it simple)
 Do your own thing on official
“project time”
Why we are valuable to the
team:
 Get it done
 Results
 Reliable
 Focused and dedicated
 Take ownership
 We set the pace
 We keep the team together
and focused
 We report results
 Keep things moving
 Take more risks
 Take initiative and ownership
for the project
EdgeworkConsulting
Facilitation * Training * Curriculum Design * Mayhem
www.edgeworkconsulting.com
© 2007-2010 Do not reproduce or duplicate without written permission from Edgework Consulting
Common Responses to the “5 Questions” (For a People Person)
What we say about ourselves:
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Caring
Build relationships
Supportive
Open
Team players
Trusting
Cooperative
Respectful
Sense of humor
Friendly
Sensitive to others feelings
Flexible
Coaches
Morale builders
High energy/outgoing
Great attitude
Accepts criticism well
Positive
Loyal
Honest
Patient
Non-judgmental
Empathetic
What they say about us:
 Lack of focus
 Talk too much
 Team players
 Stress relievers
 Distracting
 Not efficient
 Hold the group together
 Can’t say “No”
 Too social
 Outspoken
 Better in a team setting than
working independently
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Prioritize for us
Be respectful
Be considerate
Listen to other’s views
Bring enthusiasm
Say “Hi” when you pass us in
the hallway
 Listen to ALL ideas
 Check in
When working with us, DON’T:
 Be bossy
 Ignore us (tune us out)
 Micromanage
 Be negative/no attitude
 Dictate
 Bring attitude (Check your
negativity at the door)
 Fail to delegate (We can
handle real work)
 Assume the team is on track
just because you have
reached the “goal”
Why we are valuable to the team:
 Hold group together
 Keep relationships intact
 We are the balance
 Provide human touch
 Encourage collaboration
 Keep people happy
 Creative (Fun, fresh ideas
 Because people need to feel
valued
Pivotal to fostering a sense of
community
When working with us, DO:
 Have fun!
 Relax! (It will get done on
time)
 Listen
 Be specific
EdgeworkConsulting
Facilitation * Training * Curriculum Design * Mayhem
www.edgeworkconsulting.com
© 2007-2010 Do not reproduce or duplicate without written permission from Edgework Consulting