skylight_skip_cover.qxp 5/23/07 1:11 PM Page 1 WHAT DOES skylight DO? skylight helps children and young people deal with change, grief and loss – whatever the cause. It also helps and resources adults who are supporting them. Managing Our Anger Guidelines for parents and carers www.skylight.org.nz For more information freephone 0800 299 100 or email: [email protected] An extract taken from THE ANGER TOOLBOX, By Tricia Irving and John Taylor Smith – a handbook of tools for parents and carers helping children and young people through angry times. Available from skylight 0800 299 100 A skylight RESOURCE skylight_skip_cover.qxp 5/23/07 1:11 PM Page 2 Finding and using the help you need There are many community agencies that can provide ongoing support for parents and carers who need extra help – for themselves or their child. Check your local phone directory, information centre or nearest Citizens Advice Bureau. They know your community well and could suggest different groups that could assist you. Support in your local community could be: your doctor community health centre Public Health Nurse mental health team community worker social worker counsellor your pre-school or school’s staff marae based support services cultural community based support services church based support services minister, priest, chaplain local telephone counselling lines, such as Samaritans, Lifeline, Youthline and others. ABOUT skylight… skylight is a non-profit New Zealand organisation. Its focus is specifically on helping children and young people, and those caring for them, deal with issues of change, loss and grief – whatever the cause. skylight services focus on: Education and Training, Information and Resource Provision, Counselling and Support Services, and Advocacy. For further information and a catalogue of resources see www.skylight.org.nz or call 0800 299 100 email [email protected] Fax: 04 939 4759 PO Box 7309 Wellington South, New Zealand For further information on SKIP: Strategies with Kids – Information for Parents, see www.familyservices.govt.nz/skip/ skylight would like to gratefully acknowledge: The Ministry of Social Development’s SKIP programme, all the families and professionals who have made contributions to this project, the support of The Todd Foundation in the publication of The Anger Toolbox, from which these pages have been taken and Sue Bannister for her photographic skills. Book design and layout by Georgie K. at WYNTER graphic design. © skylight 2004 For further copies of this publication, contact The SKIP team by email: [email protected] Here are some other groups you could try: skylight is a national agency that supports children and young people, and their families, who are facing change, loss and grief – as well as those who are caring for them. Call them on 0800 299 100 for information, resources and support. Family Centres and Parent Support. In your community or region there will be agencies and groups that especially support parents and families. Contact them and see how they might help. Examples include: Barnardos, Birthright, church or marae based support services, Parent Help, YWCA, Relationship Services or Women’s Refuge. Look in your local community directory, ask around or enquire at your Citizens Advice Bureau. Healthline, which now incorporates Plunketline, provides information, advice and support on parenting. Call 0800 611 116, 24 hours. Parenting Courses. Different groups run community parenting courses around New Zealand. A stress management course may also be helpful. Watch your local paper and community notice boards for any coming up, ask friends, or contact your Citizens Advice Bureau and ask what’s available, or visit the Family and Community Services online directory at www.familyservices.govt.nz Anger Change Courses. There are courses in anger change in many areas. Check local noticeboards and newspapers or contact 0800 228 737 to get information on courses run by CAPS. Counsellors. Consider visiting a trained counsellor in your local area to work through the things that are triggering your anger. Ask around, ask your doctor, or look in your Yellow Pages. Parent 2 Parent is a nationwide organisation offering one-to-one support to parents of children with a disability, health condition or special needs. Call 0508 236 236. Budgeting Advice. Disagreements about money can place a great strain on families and cause a lot of anger and conflict. A free budgeting service is available through your local Citizens Advice Bureau or see your community directory. Practical help like this can really make a difference. “Keep looking till you find the kind of help you need. Don’t give up the first time. I decided asking for help meant I was being a good Mum for my three kids. We needed a hand from someone. I just had to find the right help.” Annie, a parent skylight_skip_text.qxp 5/23/07 1:12 PM Page 1 adultsget angrytoo! Managing our kids’ anger can be difficult, upsetting and very draining. Often we find our own anger stirring up inside us. Getting angry with your child is normal, even if they are very young. You spend a lot of time with your family and wha-nau, so of course your feelings are often going to affect each other. Most of the time parents and carers manage to handle things well. Sometimes, though, adults’ anger can get right out of control. At this point it can have a harmful effect, especially if it happens often. This is because parents and carers are the most influential people in any child’s life. Like it or not, children are watching adults very closely. We are their role models showing them how to handle daily life. Researchers have found children of regularly angry parents are more likely to be aggressive. As they become adults, they’re more likely to suffer emotionally and in their own relationships. We all make mistakes as parents and carers, but they are most likely to be damaging if they’re repeated. If we find that happening, then we have a choice. We can: recognise it’s a problem for us look out for what triggers it off and for clues that tell us we’re getting angry learn to manage our angry thoughts and feelings change how we behave and what we do and say when we’re angry learn new ways to parent and give care without losing control of our anger. “I decided not to waste any more time feeling guilty and blaming my background. I had to get on and change what I was doing.” Alan, a father Think about the ways and reasons you get angry How often do you get angry? How can you tell when you’re getting angry? What are the clues? Where do you feel it? What sorts of things do you say? How do you say them? What makes you angry? What are the triggers for you? Are there times of the day you’re more likely to get angry? Why? Think about the feelings underneath your anger. What are they? What’s causing them? Can something be done about the cause? A stressed person is already half way to being angry. How stressed are you? What’s causing the stress? How can you reduce it? Does your anger ever get out of control? How often? What happens? Do you ever get physical, violent or abusive in any way? What usually happens after you’ve been angry? When you were young, what did the adults in your life show you about anger and how to express it? Could this be influencing your anger patterns today? The way we behave with children sets the scene for how they’ll behave as they grow up into adults. 1 skylight_skip_text.qxp 5/23/07 1:12 PM Page 2 Who can help you make the changes you want to make? If you have a partner, will they help you? Or a friend you trust? Or a counsellor? Are other things happening in your life that make it hard to make changes? For example, ill health, financial worries, job stresses, depression, use of alcohol or drugs, a gambling addiction, or abusive or violent relationships. Where can you find help and support to sort these out? (See inside the back cover.) Tools for when anger is rising... Give a storm warning. Say something like, “I’m getting really angry, I need to be left alone for a while,” or “I don’t want to get more angry. I want to stop and calm down a bit. Then we can talk later.” It can often help to say how angry you’re getting. It helps you realise what’s happening so you can do something to manage it – and it can help others know it’s time to give you some space. Stop. Say exactly what you want to happen – a rule to be followed or something you want respected. Use a firm, calm voice. For example, “We don’t hit in this family. I want you to stop hitting right now.” Accept no talking about it and stand there as if you are expecting action. Move away. Or leave the room to calm down. Think about what you want to say or do. Return to the child or situation when you’ve calmed down. This can take minutes, or much longer. Stop and count to ten. Ask yourself, “Am I calm?” If the answer is no, keep counting. Take a breath. Make it long and deep. Hold it, and then let it out really slowly. Ask yourself, “Is this really worth getting so angry about?” or “What is it I’m actually angry about?” Perhaps there’s something else that’s bothering you that you need to sort out. 2 “I count in my head to calm down or leave the room and only come back when I feel more in control of things. Sometimes when I’m calmer I go for a long drive in the car.” Alex, a parent “I exit. I just want to get out of the situation. I go for a walk usually. The quiet helps me.” Ellen, a parent Use self statements. Talking to yourself positively can help, like “I can do this if I keep calm and cool” or “I’m going to keep cool, keep positive, keep in control.” – Ask yourself, “What can I do to calm myself down and get control of my anger?” Act on your answers. Take three deep breaths in and out. Move your shoulders around. Tell yourself “It’s time to slow down.” Use ‘I’ statements that tell others how you’re feeling. Don’t attack your child or with ‘you’ statements that can be hurtful and make the situation worse. Go outside for fresh air. Do something physical, like go for a walk, run, clean something, dig in the garden, kick a ball, hit a punching bag, hammer something… Walk. skylight_skip_text.qxp 5/23/07 1:12 PM Page 3 Find a pillow. Do you get so mad you could scream? A pillow is great to scream or shout into – or to hit. Try and do this privately, and go for it! Write it down. Write anything you want to. A list of words. A letter. A story. A poem. Just whatever’s on your mind. No one else needs to see it. Or just scribble hard on some paper. Laugh it off. Use your humour. Sometimes laughing at ourselves or the situation can help us see it differently. Practise. When you’re on your own, practise what you could say or do when you next get really angry. Try it a few times. Use it next time you get angry. Have a hot drink to slow you down. Talk about it with someone. Contact a friend or relative and tell them what’s going on for you. Or use a telephone counselling line in your area. (See inside the back cover.) Take a long shower or a hot bath. Avoid the things you know get you most angry, or make practical changes to give yourself a break from them. For example, if you hate that question “When’s dinner?”, why not provide a good snack and drink mid afternoon to keep kids going till dinner? Or perhaps give them dinner at an earlier time. Do something you enjoy to get your mind onto something else – go to a movie, do a hobby, read, cook or anything else that gives your mind some ‘time off’. Often we’re angrier when we’re stressed. What gives you the best stress relief? Ask others. What do others you know do when they’re ready to explode? How do they manage their kids so life becomes easier for everyone? “Using someone as a sounding board helps – someone that understands and knows about children and what you’re meaning when you talk about what’s been happening.” Jeanine, a parent “I withdraw inside myself and don’t get involved. Then I have to find physical ways to let my anger go – anything that’s exhilarating and active and allows me to yahoo and get what’s inside out.” David, a parent “I reckon some people are more hot headed than others. They get angry more often and get aggressive. Or they get grumpy and irritable a whole lot of the time. I was angry for so long I didn’t know how not to be angry. It caused heaps of problems. I asked my friend what she did when she got angry and she taught me to stop and keep counting in my head. It worked for me. Then I did a school parenting course that gave me more ideas. I’m not perfect but I’m not angry all the time any more. I know I’m a hot head sometimes, so there’s often a lot of counting to do!” Teresa, a parent 3 skylight_skip_text.qxp 5/23/07 1:12 PM Page 4 If anyone is harming you It is never okay for anyone to get what they want by threatening, bullying or hurting another person. If your child’s anger – or that of anyone else close to you – has become violent or abusive to you, then you need some help to deal with this situation. For example, they might hit, kick or punch you, verbally abuse you or scare you with threats. Get help and support as soon as you can. (See inside the back cover.) Getting help helps It can be tough to make changes happen. If you feel like you’re losing the battle and don’t want to keep going as you are, find the help you need. (See inside the back cover.) If you are ever in danger of really hurting or abusing your child, STOP IMMEDIATELY. Make sure they are safe and go out of the room. Remind yourself you are really angry and that you need to calm down as quickly as possible. Talk to another adult, perhaps ask them to come round. Or call a professional – such as a Plunket or health nurse, a social worker, a family support agency or a counselling phone line. (See inside the back cover.) Never let embarrassment stop you from calling for help when you need it. Getting help helps you to parent well. “The solution to adult problems tomorrow depends a lot on how our children grow up today.” – Margaret Mead 4 skylight_skip_text.qxp 5/23/07 1:12 PM Page 5 creating positive family and whanau Don’t worry that children never listen to you. Worry that they are always watching you. When children are raised in positive families and wha-nau they will feel loved and accepted, and will want to learn ways of doing things that please those who care for them. Parents and carers can help lower the levels of anger in their home if they make home a positive place. be consistent about what you expect – avoid changing how things are all the time It might help your child if you: give reasons for any rules – understanding things helps tell them and show them they’re loved, accepted, respected, and important give them some one-to-one attention, every day listen to them – let them have a say about things catch them being good and doing the right things – and let everyone know about it encourage and praise them – build them up, don’t put them down avoid hurtful words that shame them – use kind, positive words encourage them to see mistakes as times to learn and be forgiving give them physical affection – a hug, a smile, a hand held, a back rub Q… help them understand what’s okay and what’s not okay in your home and why give them fair boundaries – don’t expect too much of them always give honest information about things happening in the family let them make mistakes – and learn from them understand accidents do happen sometimes and don’t deserve punishment learn to manage your own anger well if you have a partner, support each other in your parenting tasks remind adults coming into your home to set a good example for young people keep them healthy and safe from harm have good times with your child whenever you can. What do I do with my kids that’s fun for all of us? 5 skylight_skip_text.qxp 5/23/07 1:12 PM Page 6 taking a look at myself Q… Could I be increasing my child’s anger at times, without meaning to? Take an honest look at how things are. Could any of the following things, or others you think of, be increasing your child’s anger? You may not realise they’ve been happening or making any difference. If they’re happening often, then they could be doing real harm and need to stop happening. Kids may forget what you said, but they will never forget how you made them feel. You may be: taking out your own angry feelings on them, because they’re nearby treating them unfairly being inconsistent about what you expect of them – often changing the rules breaking promises teasing, mocking, humiliating or labelling them making them feel guilty when they don’t need to be punishing them unfairly or too harshly being negative about them – expecting their failure always forgetting to praise or encourage them yelling or screaming at them a lot expecting too much – demanding too much – making them feel they’re never good enough Q… 6 expecting them to take on jobs and responsibilities not suited to their age comparing them with others, having favourites ignoring them – rejecting them – pushing them away overprotecting them not letting them do what they most enjoy or are good at threatening and scaring them with words or actions, bullying them letting your own anger get out of control too often becoming violent or abusive. What steps can I take to change ways I might be treating my child that are harmful? skylight_skip_text.qxp 5/23/07 1:12 PM Page 7 understanding feelings “I let her know it’s okay to feel how she does. But it’s not okay to behave how she does, just because she feels that way.” Hine, a parent Often children find it difficult to understand, handle and communicate their feelings – especially when they’re angry. Often they don’t understand why they’re feeling like they do, what it is they’re feeling or what to do with the feelings. Adults can struggle with this too. If parents and carers are able to help their child understand, handle and communicate their feelings, then they give them an important life skill. Let them know their feelings are okay to have and that it’s good to express them in ways that suit who they are – as long as they don’t hurt themselves, others or property. Listen well to them and accept what they tell you they feel – even if you don’t understand it. Helping them know and use words for different feelings helps. Use these words yourself in everyday life. At times let them know what your own feelings are. Ask what theirs are. When you think you can sense a particular feeling in your child, talk to them about it. Perhaps say something like, “I can tell you’re really disappointed” or “You seem very angry”. This can help them to understand and name feelings in themselves. You might also add what you think has caused that feeling. For example, “I think you might be angry because you’re disappointed you didn’t get in the team.” Teach the difference between feelings and actions. Feelings aren’t right or wrong – they just are. But acting on those feelings isn’t always okay – for example hitting someone or breaking something in anger. You could look for examples to talk about together – for example in a book, on TV or in a movie. Perhaps share some stories from your own life which show how difficult feelings can be and what effect they had on you. Suggest and offer them choices about ways they could let their feelings out. Be patient. It can be hard dealing with others’ feelings. Remember, we all get angry – we just boil at different degrees! Contact skylight to order a copy of The Anger Toolbox, full of ideas to help you manage kids through angry times. Q… When I think of my own childhood years, what are the feelings I especially remember and why? Could telling my child about these be helpful? 7 skylight_skip_text.qxp 5/23/07 1:12 PM be Page 8 prepared Being prepared with ideas for handling your child’s anger can help you deal with a stressful situation more calmly and confidently. Make a plan. Here’s one to start you off. “It’s not enough to tell a child that their behaviour’s not acceptable if you’re not teaching them the right ways to behave. Otherwise, how will they ever know?” Jason, a teacher 1. What’s happening? What’s really happening and where? Are there safety issues? Do I deal with this immediately or can I safely leave the child to cool off and calm down somewhere without hurting someone else or themselves? What’s causing the anger? Can the cause be removed? 2. Stay calm. Don’t feed the anger I’ll try to avoid meeting their anger with my anger. I’ll try these ways to calm myself down… 3. Say what the problem is In one sentence I will let them know exactly what they’re doing that’s not okay, for example, “It’s not okay to pick on your brother like that”. I’m going to focus on their behaviour and not them personally. I won’t call them names or lecture them. 4. State exactly what you expect I’ll use their name, get their attention and confidently give clear, strong instructions. “I want you to...” I’ll give them time to think and act as I’ve asked them to. I’ll repeat my instructions if necessary and be firm and stay in control. I’ll try not to argue during all of this. I’ll say what I mean, mean what I say. 5. Clarify consequences Consequences aim to teach, not punish. I’ll be consistent about what I expect and make it clear what’ll happen if they don’t do what I expect. What will this be? I’ll follow through on this if I have to. 6. Allow cool off time I’ll take time and space to cool down and let them have it too. Then we’ll look together at what happened and why. People find it very hard to talk sensibly when they’re angry. 7. Repair and rebuild After the heat of anger has cooled off I’ll take time to put things right between us, as much as possible. 8. Get help If what’s happened has got out of hand, or if my child’s angry behaviour continues to cause me great stress and concern, I’m going to find some extra help. (See inside the back cover.) Q… 8 What sort of behaviour do I expect from my child? What things do I want to teach them when it comes to getting on with others? skylight_skip_text.qxp 5/23/07 1:12 PM Page 9 accept the child, shape the behaviour Identify the problem What is their angry behaviour like? What is it they do? Why is this causing a problem? Who does it affect? Decide How would I like to see this behaviour change? How will I help my child learn to manage their anger better? What extra help and support can I find and use? How will I show them my support as they try to do this? How will they know I love and accept them, even if I don’t accept their behaviour? Lack of progress How will I tell if the angry behaviour is not improving? What clear consequences will there be if behaviour is not acceptable? Which ways or ideas just don’t seem to work? Which others could I try? Is it time to get some extra help and support? Think about How often does it happen? Where? What causes it? Who’s involved? What actions do I usually take? Then what usually happens? Consider Is it them who has the problem? Or could it be me or another person? Take the first steps What anger managing tools or strategies can my child use? What small goals can we set together? What will the first steps be? How can they begin? What will the next steps be? Progress How will I tell if the angry behaviour is improving? How can I notice, praise and encourage the progress, however small it is? Which ways or ideas work best for my child? How will I help them to keep up the positive changes? You’ll probably feel frustrated and disappointed when your child loses control of their anger one more time. One more time they’re going to need your understanding and support. They need to know you still have confidence in them to make real changes. This will help them keep on trying to learn how to manage their anger, and not give up. It’s going to take time – and setbacks – but behaviour can change. It can! Use all the extra help and support you can. (See inside back cover.) Q… What is it about their angry behaviour that I’d like to see change? How can I help that happen? 9 skylight_skip_text.qxp 5/23/07 1:12 PM things to Page 10 in keep mind A few things to avoid Denying, ignoring or not allowing anger. If anger is being bottled up or banned, not being allowed to express it can create even angrier, more frustrated kids who have more angry, even explosive, outbursts. Giving in to avoid anger. To avoid their anger a parent or carer allows themselves to be pushed around, bullied and directed by their child. The child is likely to learn to do this to get their own way, even as adults. Bribes. When a parent or carer persuades a child not to show their anger by offering them rewards or promises of treats. Teaching them that anger gets them treats is not helpful or sensible, and they may try to use bribes in the future to always get their own way. No set limits. If a child is allowed to behave as they like, their anger can grow out of control and become very destructive, both to themselves and others. They will not learn self control or that there are sensible limits on behaviour that people expect. These are very important life skills. Swearing and bad language For many people swearing and bad language is a way to release angry feelings. Every family chooses if and when this sort of language is okay or if it’s not. Negative words are always the most harmful when they’re targeted directly at someone. They can be insulting, hurtful and abusive. If your child uses language you don’t accept, tell them you won’t accept it and be ready to follow through with consequences. For example, Time Out to cool down, withdrawal of privileges, or chores to do. A word about smacking Hitting doesn’t teach them how to behave – it’ll teach them how to hit. Smacking teaches that hitting someone is okay when you’re angry. It’s not. If you’re unable to cope with the situation in a calm, reasonable way, cool down until you can. Smacking is an impulsive, angry reaction that can get out of control. It can hurt physically and emotionally, and be abusive. Families at war Kids arguing and fighting is a common part of family life. Adults get angry too. But anger can be infectious and sometimes it can seem like the whole family is at war – everyone seems angry a lot of the time. This can happen when things are stressful and then settle down again. Or it can become a regular feature of a family’s life. Talk about it as parents or carers and, if you can, as a whole family. Choose ways to try and manage your anger and get some extra help if you feel you need it. (See inside back cover.) Getting support for yourself It can be very stressful living with and dealing with angry kids or angry adults. Many parents and carers find it can: strain the relationship they have with their partner, and their other children affect their whole family’s way of life lower their self esteem and confidence as a parent and carer stress them so much it affects their daily lives and work, and even their health. It is very important to look after yourself well and to get all the help and support you can. You might find your own feelings are getting intense and difficult to handle. (See inside the back cover.) Choose to hug, not to smack Awhitia, kaua e papakitia Q… 10 How can I look after myself better? skylight_skip_text.qxp 5/23/07 1:12 PM Page 11 When You Thought I Wasn’t Looking... When you thought I wasn’t looking, I saw you hang up my first painting on the wall. I wanted to paint another one. When you thought I wasn’t looking, I saw you smile at my new friend. I wanted to be kind to people too. When you thought I wasn’t looking, I saw you make my favourite dinner when I’d failed a test. I found out supporting people is important. When you thought I wasn’t looking, I saw you count to ten when you got really mad. I learned to control my anger so others don’t get hurt. When you thought I wasn’t looking, I felt you kiss me goodnight. I felt loved. When you thought I wasn’t looking, I saw you look at me with pride. I wanted to be everything that I could be. When you thought I wasn’t looking, I did look.... Thanks for all the things I saw that have taught me how to live. 11 skylight_skip_text.qxp 5/23/07 1:12 PM Page 12 my thoughts and notes 12 skylight_skip_cover.qxp 5/23/07 1:11 PM Page 2 Finding and using the help you need There are many community agencies that can provide ongoing support for parents and carers who need extra help – for themselves or their child. Check your local phone directory, information centre or nearest Citizens Advice Bureau. They know your community well and could suggest different groups that could assist you. Support in your local community could be: your doctor community health centre Public Health Nurse mental health team community worker social worker counsellor your pre-school or school’s staff marae based support services cultural community based support services church based support services minister, priest, chaplain local telephone counselling lines, such as Samaritans, Lifeline, Youthline and others. ABOUT skylight… skylight is a non-profit New Zealand organisation. Its focus is specifically on helping children and young people, and those caring for them, deal with issues of change, loss and grief – whatever the cause. skylight services focus on: Education and Training, Information and Resource Provision, Counselling and Support Services, and Advocacy. For further information and a catalogue of resources see www.skylight.org.nz or call 0800 299 100 email [email protected] Fax: 04 939 4759 PO Box 7309 Wellington South, New Zealand For further information on SKIP: Strategies with Kids – Information for Parents, see www.familyservices.govt.nz/skip/ skylight would like to gratefully acknowledge: The Ministry of Social Development’s SKIP programme, all the families and professionals who have made contributions to this project, the support of The Todd Foundation in the publication of The Anger Toolbox, from which these pages have been taken and Sue Bannister for her photographic skills. Book design and layout by Georgie K. at WYNTER graphic design. © skylight 2004 For further copies of this publication, contact The SKIP team by email: [email protected] Here are some other groups you could try: skylight is a national agency that supports children and young people, and their families, who are facing change, loss and grief – as well as those who are caring for them. Call them on 0800 299 100 for information, resources and support. Family Centres and Parent Support. In your community or region there will be agencies and groups that especially support parents and families. Contact them and see how they might help. Examples include: Barnardos, Birthright, church or marae based support services, Parent Help, YWCA, Relationship Services or Women’s Refuge. Look in your local community directory, ask around or enquire at your Citizens Advice Bureau. Healthline, which now incorporates Plunketline, provides information, advice and support on parenting. Call 0800 611 116, 24 hours. Parenting Courses. Different groups run community parenting courses around New Zealand. A stress management course may also be helpful. Watch your local paper and community notice boards for any coming up, ask friends, or contact your Citizens Advice Bureau and ask what’s available, or visit the Family and Community Services online directory at www.familyservices.govt.nz Anger Change Courses. There are courses in anger change in many areas. Check local noticeboards and newspapers or contact 0800 228 737 to get information on courses run by CAPS. Counsellors. Consider visiting a trained counsellor in your local area to work through the things that are triggering your anger. Ask around, ask your doctor, or look in your Yellow Pages. Parent 2 Parent is a nationwide organisation offering one-to-one support to parents of children with a disability, health condition or special needs. Call 0508 236 236. Budgeting Advice. Disagreements about money can place a great strain on families and cause a lot of anger and conflict. A free budgeting service is available through your local Citizens Advice Bureau or see your community directory. Practical help like this can really make a difference. “Keep looking till you find the kind of help you need. Don’t give up the first time. I decided asking for help meant I was being a good Mum for my three kids. We needed a hand from someone. I just had to find the right help.” Annie, a parent skylight_skip_cover.qxp 5/23/07 1:11 PM Page 1 WHAT DOES skylight DO? skylight helps children and young people deal with change, grief and loss – whatever the cause. It also helps and resources adults who are supporting them. Managing Our Anger Guidelines for parents and carers www.skylight.org.nz For more information freephone 0800 299 100 or email: [email protected] An extract taken from THE ANGER TOOLBOX, By Tricia Irving and John Taylor Smith – a handbook of tools for parents and carers helping children and young people through angry times. Available from skylight 0800 299 100 A skylight RESOURCE
© Copyright 2026 Paperzz