Question 1 – Do you agree with this definition of management accounting? How may it be improved? Response Number Do you agree with definition? How may it be improved? 1 Yes –the definition is excellent Improving decision making, planning and control are not the only criteria that leading to sustained success. You need to need to include appropriate behaviours e.g. Ethics, communication and learning. 2 Yes – management accounting principles should be set out in writing – this document comprehensively does so. Include more aspirational references – related to enabling skills relevant to the role of the CFO 3 Yes 4 Yes 7 Yes Appears to be too rigid in its view of organizational strategy. 8 No Needs to be more succinct. 9 No 12 Yes Could be improved by a reference to ethics/ ethical behaviour 13 Yes Could be improved by use of the phrase "contributing to evidence based decision making". 16 Yes 19 Yes The only word missing is “effectively” 21 No Does not like “What management Accountants Do” Diagram (Figure 2) 23 Yes 29 No Should include the management accountants role in assisting with setting and achieving operational, management and strategic goals. 31 Yes - it will help decision makers to recognize the critical role that MA's play Suggested changes to Figure 2 and inclusion of term “sustainable”. 32 Yes- provides a good description of what management accountants do. 33 No Should cover core functions of risk, governance and influence. 34 Yes Suggested changes to Figure 2 1 Response Number Do you agree with definition? How may it be improved? 35 Yes – it explains the value created by management accounting 36 Yes Slight change suggested - include contribution of management accounting to value creation 37 Yes – definition is comprehensive Should also bring in concept of responsible governance 40 Yes 43 No The definition is more about what management accountants do than what management accountants are. 44 No There appears to be a disconnect between the definition and the principles. Language is too vague – it needs to be more direct. Risk management should be included. 45 Yes – definition reads well. Should perhaps include the role of the management accountant as providers of strategic insight. 47 Yes 49 Yes – accurately reflects the evolution of management accounting from traditional cost accounting to strategy setting and business decision making 50 No – unsure if a definition is required and any definition will be too restrictive and prescriptive 51 Yes – it reflects the role of the management accountant well 53 No It should include process management" as this is the most important role that CIMA members perform in organisations. 54 No Future looking role of Management Accountants should be more recognised. 59 No – does not clearly define the domain of management accounting Should highlight the management accountings leadership role in organisations 60 No - it involves duplication 63 No – last part of the definition is a repetition. 64 No – too wordy 66 No - too complex Needs to be simpler 69 No – too broad Use term “management accounting professionals” rather than management accountants will make the definition relevant to people with other qualifications that are involved n the finance function 72 Yes 75 No The term “Finance “ needs to be included 2 Response Number Do you agree with definition? How may it be improved? 77 No Should indicate that it includes both financial and non-financial information 80 Yes – the definition achieves its purpose 81 Yes – it is a well crafted definition 82 Yes - 83 Yes – in overall agreement 85 No – does not cover Management Accountings Common Body of Knowledge 88 No – too broad – does not capture sets management accountants apart from other professional groups? 89 Yes 95 Yes 97 Yes 100 No – too long winded 102 No 105 Yes 106 No – too long 107 No – management accounting does not create value Should be reworded to say that management accounting enables value to be created 108 No – too long and orientated to large organisations A simpler definition would say something like – management accounting is the “provision of decision making information” 109 Yes 110 Yes 111 Yes – in broad agreement 112 Yes 113 Yes Should focus on strategy planning as well as execution 114 No- management accounting does not “create value” but rather “reports on the creation of value.” Definition should cover strategy formulation. Perhaps a bit passive –could also cover the management accountants role in achieving organisational change. Would modify to include a section on acting ethically and with integrity Should also mention financial information or accounting Should also make it clear that value is created over both the short and long term It exaggerates the importance of Management Accountancy within an organisation It should be less focussed on large corporations. 3 Response Number Do you agree with definition? How may it be improved? 115 No – definition is nether precise enough or appropriate Describes what it does rather than defines what it is. 116 No – opposes the use of the word ensure. 118 Yes 119 No – the definition reflects only the Macro or strategic level of management accounting 120 No – the definition covers only strategy and excludes middle and short term planning. 122 Yes – definition is clear and provides a strong and broad platform for Finance professionals in both the public and private sector 126 No – it is too general 127 Yes – I like its mention of value creation and sustainable success Suggests using the term rational rather than sound decision making. 128 Yes – I agree with its emphasis on decision making Could be improved by emphasizing the key objectives of decision making, planning and control 130 Yes – the definition is holistic 131 Yes – agree with first part 132 Yes – it is a practical definition of MA, which captures the essence of what Management Accountants do 133 Yes 134 No – the finance function involves a broader range of activities and skills than management accounting 135 No – the definition is too generic It should be made more specific so as to distinguish between the management accounting profession and competing professions such as business analysts, planners 136 Yes Suggests replacing the phrase ensure sustainable success with “lead to sustainable success” 137 No – management accounting cannot ensure sustainable success or create Potential revisions for the word ensure include "enhances the opportunity for" or "enhances the probability of" or "assists in sustaining” or “contributes to” It should also cover micro or lower level management accounting functions Should include “data planning” in second half of the definition - before “the comprehensive analysis” Has concerns about the use of the word “ensure” – suggests replacing it with “increases the likelihood” of sustainable success. 4 Response Number Do you agree with definition? How may it be improved? value 138 Yes – definitely agree with this definition 140 Yes 141 Yes – it is an appropriate definition. 142 Yes – it is a comprehensive definition 143 No – too vague – could apply equally to other business professionals such as HR, Business Intelligence or Acturial. 144 No – it lacks any reference to the communicating with impact and/or influencing element that is espoused in the Principles 145 Yes – I tend to agree The second part of the definition should be appear first as it is less generic 146 Yes – I like the definition Perhaps it should be widened to mention the provision of advice & guidance across an organisation. 147 Yes – I agree in Principle Suggested minor changes to emphasize behaviour and expectations – “management accounting proactively creates and “Implement and control the execution of their strategy, while discovering new opportunities for the business.” 149 Yes 150 No – it is too narrow and close ended. 151 Yes – it provides an accurate and comprehensive description of the purpose of management accounting. 153 Yes – it is a comprehensive definition It would have more impact if it was less complex 154 NO – it sets out the purpose rather than the essence of management accounting. The proposed definition fails to indicate who takes decisions influenced by management accounting. It would be advisable to develop a more extensive definition of management accounting, for instance one which begins with a statement about what management accounting is i.e. Management accounting is a process of value creation. 155 No The definition should include the terms finance or financial and also refer to internal reporting. 156 No Needs to be broader, to include the term finance and identify those aspects of management accounting that are unique. It would be improved by the insertion of “RELEVANT” before the word information I note that the first Principle refers to Relevant Information. Suggests replacing sound with “evidence based” decision making. The definition should be broadened to cover any aspect of an entity’s strategy formulation and externality. Or Management accounting is a system used to create value. 5 Question 2 Do you agree with the suggested principles? (a) Are there others which should be considered? (b) Do you think it’s possible to have a single set of principles which can be applied universally across different sectors, geographies and sizes of organisations? (c)Do you believe that the Guiding Principles would have a positive impact on the way you run your business? Response Do you agree with the Number suggested principles? 3 Yes 4 Yes 6 7 Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Ethics should be included as a fundamental principle No – Principles 1 and 3 are “motherhood” statements and don’t pass the “so what test”. They appear to be focussed on global organisations and not so relevant to SME’s or NFP’s. 8. Yes – they reflect what I do every day. 9 Yes – with suggested changes to wording of principle objectives 12 Yes – mostly agreed. I would like to see ethics incorporated into each 13 With Principle 2 - there should be more emphasis on understanding the business as opposed to building computer models. 14 Yes - There is a nice fit between the three principles and the three levels of what management accountants do . 16 Yes – suggested changing title of “Communicating with Impact” Principle to “Influencing and Improving Decision Making 6 Response Do you agree with the Number suggested principles? 17 Yes – with minor changes to wording of objective for principle 3 20 Suggests changing the objective of principle 3 ,Communicating with Impact , "to improve decisions about strategy execution cascading down to all levels” 21 Suggests changing the wording of Principle 3 to "influencing and improving decision making" 22 Prefers” Influencing with Impact “ to “Communicating with Impact” for principle 3 25 Suggests changing the objective for Principle 3 - to "to integrate strategy on all levels" and wording of 3.1 – to “promote strategy in day to day role” 27 Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? There possibly needs to be another principle/ sub principle to cover business partnering??? - highlighting the need for increased business acumen and closer working relationships with other businesses or operations. 31 Yes – these principles will be valuable across all types of organisation 32 Yes - The principle s are "spot on" and are interlinked because if you are to "communicate with impact" you need relevant information and solid options/ simulations 33 Consider changing the term "relevant" in the title of Principle 1 as it is not derived from behavior but from outputs. Suggested Suggests alternative objective for Principle 3 - "to improve decisions about strategy execution , review and adaption" 7 Response Do you agree with the Number suggested principles? 35 Yes 36 Yes – Principles are ok 37 No - Principle 2 - Modelling Value Creation - the language is quite technical and does not explain clearly what is expected of a management accountant by shareholders. Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Principle 3 - Communicating with Impact - is too broad. What type of communication do accountants specialise in - business, financial and strategy. 38 With Principle 3 - Communicating with Impact - to avoid stakeholder conflicts it is important to ensure relevant and tailored information is given to different stakeholders. 40 Suggested change for Principle 3.2 better decisions at all levels of the business cycle. Perhaps combine 3.2 & 3.3 to read relevant and effective communication facilitates better decisions. 41 No – has an issue with the term “modelling” in Principle 2 44 No - has a problem with wording of Principle 3. What is the link with section A.? Language needs to be stronger. 46 The principles should cover the strategy of decreasing risk. 48 Suggested addition to Principle 1.3 Information is conextual and timely. Comment on definition of principle 3 insight is not always simple. 51 Yes – the principles are good – but 8 Response Do you agree with the Number suggested principles? Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? detailed guidelines on minimum points to be covered in reports should also be provided. 52 Comment on Principle 2 Communicating with Impact communication should be two way and unbiased. 53 Comment on principle 2 - process creation and validation can create value for an organisation. Comment on Principle 3 - should include communication channels - how the communication occurs 54 Comment on Principle 1 - Preparing Relevant Information - information should be cost effective Comment on Principle 3 - Communicating with Impact - communication should be two way. 55 Comment on Principle 3Communicating with Impact communication should be timely. 58 Comment on Principle 2 recommended changing title to Modelling Co-value Creation. Change wording of objective to demonstrate the integrated relationships between inputs and outcomes. 59 Suggested new title for Principle 3 Communicating with Impact "Providing Decision Useful Information" 62 Yes – Principle 3 – Communicating with Impact is of key importance if management accountants are to remain relevant. 63 No - Principle 2 - Modelling Value Creation- is too ambiguous. 9 Response Do you agree with the Number suggested principles? 64 Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Yes Yes. When reading the principles set out in this document, I felt that it was a good description of much of what my colleagues and I do. Suggested changes to titles of Principle 1 – this should be Providing Relevant Information, Principle 2 should be Championing value creation. 65 68 Are there others which should be considered? Would like to see the areas of governance, compliance and accountability highlighted in a principle. Yes – I will be able to assess the management capabilities in my organization against these 69 No, principles are described broadly enough that there shouldn't be any matters that can't be classified within them 72 With Principle 2 -Modelling Value Creation - a broader verb than modelling should be used. 73 Principle 3 - Communicating with Impact - should relate more to actionable decisions. 79 Yes – especially with Principle 3 - you cannot have impact unless you communicate. 82 Yes - the proposed Management Accounting Principles are an excellent benchmark against which to assess current management accounting practices and processes in both the public and private sector. They provide an excellent basis for enhancing management accounting practices across the public sector. 84 Yes – they are very well drafted and logically connected. 85 No. Comment on Principle 1 – should mention accounting and nonaccounting information. Does not like 10 Response Do you agree with the Number suggested principles? Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Communicating with Impact as a phrase. 87 Would welcome the inclusion of a Principle covering regulatory compliance 88 Yes – though Principle 1 and Principle 3 could apply to any profession. 89 Yes 90 Yes – they provide a good grouping. 92 No. Do not fully understand what the GMAP are trying say- let alone how they are supposed to be used. Do they “outline the fundamental values and qualities that represent best practice MA”? I They are activities rather than principles. It is not obvious what qualifies an activity such as “Preparing Relevant Information” as a “principle” and why these principles” have been organized into a pyramid. Believes there are more than 3, but doesn’t suggest any additional. The additional/alternative principles that come to mind would be: “Trust through transparency”, “Insight through analysis, control through robust processes” or “Compliance through integrity/governance The overriding principle for an effective management accounting system is probably to drive better decisionmaking. 95 Yes – simple but comprehensive 97 Yes - 100 Comment on Principle 2 – Modelling Value Creation is a jargonistic and should be rephrased. 102 No I'd also like to see a principle around 'risk and innovation opportunity management” 11 Response Do you agree with the Number suggested principles? 105 Yes - A core set of values should be universal while others are applicable in certain circumstances. 106 No – would remove Principle 1 – the information is already there and Management Accountants are examining it from a different perspective 107 Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Yes No – but this is because my business already has a dedicated finance professional who operates according to them. The Principles should also cover the area of compliance with the law and the organisation’s code of business ethics – especially in relation to information collection. This should also cover those key attributes or activities that drive the sustained success of a business. 109 Yes – fully agrees with the 3 Principles. As a development and non-profit professional, these principles would not only make management accountants more desirable but exposed to more opportunities 111 Yes Yes – believes the principle of strategic alignment should be included. Management Accountants need to be seen as strategic instruments in meeting corporate governance standards as a way to further compliment the functions of Internal Audit and Risk Management. This principle could also ensure that environmental, stakeholder and value-driven initiatives/projects are integrated in the profession. 12 Response Do you agree with the Number suggested principles? Are there others which should be considered? Do you think its possible to have a single set of principles? 112 Greater emphasis should be given to the integrity of individual management accountants and their responsibility to communicate such behaviour upwards. Yes – with a pragmatic mind-set and the ability to apply them selectively where appropriate. Yes Do you believe the principles will have a positive impact on the way you run your business? We can hardly attempt to position management accountants to provide strategic management at the most senior level if they do not have the wit to work through a set of principles and determine how best to apply them in their own organisations. 114 Comment on Principle 2 – it implies that the business model is something which is fixed when in reality most businesses will have a number of business models which may vary from each other and can change over time. 115 Yes – broadly agree Yes - if that single set of principles encompasses all aspects of a business management accounting system. However, in practice, the extent of application of the Principles to various organisations may differ depending on the industry/sector, geographical location and size of operation. n. 116 Yes – I think that these principles address the core of what management accountants do Yes. I think they are broad enough to be universally utilized. 119 Yes – at the Macro or strategic level of the organization. I do not believe guiding principles will impact a business unless the upper levels of management adopt them. 13 Response Do you agree with the Number suggested principles? Are there others which should be considered? 120 Proposes additional principles or sub-principles covering – The Principles have been defined correctly but do not fully capture the essence of management accounting. 122 Yes 123 Yes 125 Yes-publishing of such principles by widely recognized professional bodies will help to strengthen the role of management accounting within organizations 126 Yes. 127 Yes – they will definitely support my consulting work Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? engaging all of the organization's staff in collecting information, so that this process is integral to all of the organization's activities. collecting relevant information in a timely manner, documenting all the relevant management information because information that is recorded either digitally or on paper has the most value. improving on management accounting methods and practi 14 Response Do you agree with the Number suggested principles? Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? 128 The other principles which should be considered are: No Yes – they will provide a guidance for business They will need to be adapted for the public sector - for public sector organisations the use of terminology such as “value creation” can be a difficult one to grasp. They often refer to their deliverables as outcomes, many of which are difficult to quantify or translate in a consistent and recognised way to an economic value. The Principles relate well to how the management accounting team would see its’ role. However, not all senior managers are fully bought in to the concept of transparent decision making, choosing selectively information that backs their argument or position, or struggle to make difficult choices between options. Gaining acceptance to the principles more widely across senior executives will be a challenge. Yes Gap Analysis on the current situation and target outcome (Past, Present and Future) Predictability of potential solution or impact 129 Yes – they have covered almost all aspects of management accounting 130 Suggests a sub principle for Principle 3 – Communicating with Impact – covering leadership 131 Yes – but suggests rewriting them in the format of an IFRS standard 132 Yes – they encapsulate the core themes of MA and have been well derived from the definition. 133 Yes – they articulate well and cover the key management accounting functions. I think we should add a principle of Cost to Effect - in my opinion every analytical and performance measurement activity should be cost effective. No – none that add materially to the existing three 15 Response Do you agree with the Number suggested principles? 134 No - In contrast to the broad range of finance activities the three management accounting principles are quite narrowly defined. This results in problems when the attempt is made to classify disparate management practices under individual principles in section five. Problems include detailed practices not really fitting under a particular principle, inconsistencies in classification and repetition. 136 In their present state they are activities, rather than underlying principles and we recommend that they are expanded to make it clearer what is expected. For example “Communicating with impact” could be replaced with “Communication should be clear, accurate and relevant” and similarly, “Modelling value creation” could be renamed “Stress and scenario testing, and evaluation should be integral to the decision making process”. 137 Yes 140 Yes – they capture the core values of management accounting. I think the second principle could be enhanced by reference to the risks involved in the value creation model, e.g. “Modeling Value Creation, Identification and Assessment of Associated Risks” 141 Yes – the principles are relevant and formulated in a manner that encompasses all stages of contributing to a sound business decision making. However it does not seem to give sufficient emphasis to the role of an appropriate, sufficient and at the same time easy-to-use reporting system. Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Yes. The only caveat to this is the definition of “Value” which may well be different in a charitable or nonprofit making organisation compared to a commercial organisation. I think the overall impact of the Principles will be positive in most businesses, as they provide a clear and succinct message to management accountants which they can use in most situations. There is an opportunity to apply these principles in different conditions and adjust to specific situations. However, it must be kept in mind that, as international standards, they cannot fully capture regional variations in beliefs, practice and tradition. 16 Response Do you agree with the Number suggested principles? Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? The principles will help within our business as we try to better define the role of the finance organization, as we are currently going through a restructuring of the finance function. They can also help better assist us as we revisit our training and development and the 12 principles can help us define core competencies in a consistent way. 142 They are adequate - but caution is required with principle 2 – “modelling value creation”. The emphasis should not be on building computer models but rather to understand the business. There is no doubt that appropriate simulation models can aid analysis and forecast but it will be problematic, in practice, if they were to be central focus of the principle. 144 Yes -the principles are appropriate and at the highest level encompasses the core elements of management accounting Yes - they are sufficiently broad so that they can be applied across all organisations. 145 Yes - I like the idea of the three Principles and I feel they are not too narrow or too vague in expressing the real core of what we do Yes – I think these principles should be applicable universally, regardless of sector, size and geography. 146 147 They reflect the 'spirit' of management accounting and are therefore relevant and applicable regardless of these differences. It is possible to have one set of principles for different sectors but there should be more prominence to factors that affect the not for profit sector. Yes – they are good. My only concern is the principles suggest prepare-model-communicate. It might be worth to think about the following: collect and analyze data, evaluate opportunities and risks, provide guidance for decisions, provide solutions. Yes Yes - if they drive proactive behaviour and forward looking picture. No if they support reactive, passive behaviour. 17 Response Do you agree with the Number suggested principles? 149 Yes - these three principles in my experience cover the key expectations of management accountants. 150 Recommends reviewing and refining the 3 headline principles already formulated to reflect the wider roles and domain of Management Accountants, that go beyond the informational role, to being part of the value creation and strategic decision making process. 152 Yes - The three core principles would seem to cover both the necessary processes and the associated capabilities that are required to support the business to make robust decisions, whilst managing risk and building a sustainable future for the company. 154 Yes - In general, we agree, with the following reservations. Are there others which should be considered? Sustainability should also be taken into account as it is an essential ingredient for a company's long-term success. Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Yes - as defined, these principles would appear to be widely applicable across sectors, geographies and organisational scale. Yes - they are helpful in broadly clarifying the role and expectations of a management accountant. It may not be feasible to adopt a 'one size fits all' approach to developing a single set of principles which can be applied universally across different roles and domains of management accounting, geographic regions, jurisdictions and sizes of organizations. The language of the second principle should be clarified. The statement “Modelling value creation” is too general, and also applies to managers. Furthermore, the principle fails to indicate who is to create value. 155 Engaging with the business (or business understanding/acumen) and Business Partnering should be part of the principles – and possibly be added as separate principles. 18 Response Do you agree with the Number suggested principles? 157 Are there others which should be considered? Do you think its possible to have a single set of principles? Do you believe the principles will have a positive impact on the way you run your business? Yes – agrees with the Principles but disagrees with some of the wording. Principle 3 – Communicating with Impact - might want to broaden this to define the management accountant as an active participant in decision making. A phrase to consider in replacement is " Making an Impact" With Principle 1 – “Preparing Relevant Information" the document describes the need for both relevant and accurate information. I think it might be helpful to discuss the fact that these two concepts at times may be at odds with each other. 19 Question 3 – Is the “Pride” mnemonic appropriate? Are the values the right ones on which to focus? Are there others which you think should be considered? Response Number Is the “Pride” mnemonic appropriate Are the values the right ones on which to focus? Are there others which you think should be considered? 03 No - the words have been chosen to make the mnemonic work Diligent is too boring. Integrity may be a better choice than ethical Suggests a value for fact or evidence based. 04 Yes – its very good 07 No 08 No – pride comes before a fall! 12 45 IT Skills or expertise No – the term “professional” is too common and does not differentiate 67 68 independence & impartiality are also important Yes – its is appropriate and memorable 77 81 Suggests a value relating to taking a collaborative approach. No – it could be seen to be pretentious Yes – they are all must have values 84 88 No – it fails to set management accountants apart from any other profession. 89 Yes – it is excellent Suggests adding an S to represent focussing on business specifics 92 Should be formulated as nouns rather than verbs. . 95 Would like to see something representing objectivity and working as a team. 97 Yes 100 No – it is too inward looking 102 No It would be better to use a mnemonic that is more outward facing, such as "DRIVE" (i.e., Diligent, Relevant, Innovative, Value-enhancing, Ethical). 20 Response Number Is the “Pride” mnemonic appropriate 105 Yes 106 No – it may come across that we are proud rather than proud of what we do 107 No – it is dated and some cultures do not see pride as a virtue Are the values the right ones on which to focus? Are there others which you think should be considered? Communicating with impact should also be one of the values Would like to see some emphasis on being responsible and speaking up and taking action if you see something not right. Also suggests Curiosity/inquisitiveness – management accountants should be asking lots of questions and not taking yes for an answer. 109 Yes – it is appropriate and relevant 111 No – may leave the Profession open to ridicule and parody. These values are too important to be reduced to a mnemonic. 112 Yes - 113 Innovation is more of a collaborative activity than an individual value. I should represent “Integrity “rather than “Innovation” Others might include “proactive”, forward looking”, “creative”, “balanced” and “imaginative”. 114 No -the words have been chosen to fit the mnemonic 115 Yes – it is highly appropriate and representative of the professional values of management accountants 116 Yes – is appropriate – though some of the values appear to overlap. Innovative seems to be the one that doesn't fit quite as well as the others. Should be values covering Integrity and Accountability. 120 No - Diligence could be excluded as it is obvious that any professional activity requires diligence and commitment. Suggests including the term Management to reflect the fact that, first and foremost, the management accounting function has to help manage the organization. This would result in a PRIME mnemonic. 127 Yes Yes 128 Yes Yes 130 Yes 133 Yes – it is a useful aid to memory. 21 Response Number Is the “Pride” mnemonic appropriate 135 No - Are the values the right ones on which to focus? Are there others which you think should be considered? Feels the following values are most important 1)Objectivity - information based approach to solving problems 2) Integrity/Ethicalness 3) Professionalism - adhering to the Management Accounting principles when performing work 4) Diligence and completeness 5) Responsiveness to change and driving change (Innovative) 136 No “Competent” would be more accurate than “Relevant” to describe the expertise required of management accountants; and “Reliable” should replace “Diligent” to describe the standards of work required and reliability of information. 137 No Suggested Possessed knowledge, ethics, skill and culture of teamwork, sense of responsibility and good organization. 138 Yes 140 Yes 141 Yes- mnemonic covers all the necessary values to focus on 142 Yes 143 No. Values are behaviours you choose, not skills you acquire i.e. Innovative” isn’t a value. 144 No Professional value is redundant. 147 Yes 149 Yes 150 Fits perfectly with the values all management accountants should bring to their work. Another essential value which could be added is “Leading and Motivating Suggests a value for being proactive rather than reactive. Suggests a value for effectiveness. 143 Yes 154 Yes 22 Question 4 Does the performance management cycle resonate with you? Does Figure 10 helpfully represent the cycle? Response Does the performance management cycle resonate with you? Number If not, please provide an explanation 1 Does Figure 10 helpfully represent the cycle? The key role of a CFO is to use the performance management cycle to support decision making, highlight risk and opportunities and evaluate investment options. 3 No – it is too complex? The diagram appears to lack flow as the arrows double back on themselves and it looks like a question mark which is a bit odd 4 Yes – it is a very good representation 7 Is not sure how this framework differs from the plethora of existing performance management frameworks. 8 The point of an illustration/figure is to clearly and succinctly impart knowledge, figures 10-13 are completely the opposite. They basically need to be scrapped. 12 Yes 25 Suggested changes to the how to apply the principles to the performance management cycle: a) Yes Strategy : Principle 1 - Are we emphasising longer term, non financial and external information? Principle2 - Do we understand -operating environment? -Long-term availability of resources? -How we create value for our customers? Principle 3 - Did we conduct strategic level discussions based on scenario analysis? Did we communicate on a high level with an emphasis on required outcomes? b) Plan: Principle1 - Are we emphasising shorter term, financial and internal information? Principle 2 - Do we prioritise and resource options based on impact on required outcomes? Principle 3 - Did Management receive more detailed information? Did we agree on targets? Did we record initiatives in the business plan to deliver targets? c)Execute: 23 Response Does the performance management cycle resonate with you? Number If not, please provide an explanation Does Figure 10 helpfully represent the cycle? Principle 1 - Do we have access to real-time information about internal financial and non-financial results? Principle 2 - Which initiatives can be deployed? What are the early warning indicators for quick corrective actions? Principle 3 - Has timely feedback been provided across the organisation on results against targets? What is the impact on required outcomes? d)Review: Principle 1- Do we analyse historic information based on internal and external data? Do we use financial and non-financial data? Principle 2 - Did we conduct a variance analysis to highlight differences between actual outcomes vs planning? How can we facilitate continuous improvement? Principle 3 - Has actual results been communicated across the organisation? How can we refine and improve the results? 31 The diagram is generally ok 32 Framework is good and highlights how the principles are embedded in the performance management cycle 41 The Performance Management Cycle model is narrow and should be expanded to discuss/ define measuring and managing value 45 Management Accounting involves numerous short periods of execute review this is not captured in the Performance Cycle Diagram 68 Suggest s that plan validation (the use of a feed forward control loop -Ishikawa and Smith 1972) be included within the “Plan” step of the performance management cycle” 69 Yes - the description of the performance management cycle does resonate. Suggests that the term 'performance management' is more of a HR term and might be replaced by “Business Management” Figure 10 is a bit busy - perhaps the governance areas do not need to be listed around the circle. 80 Yes - the performance cycle is how a business should operate Recommends that Figure 10 also brings out the importance of the data planning feed to the process. 84 Yes – the cycle is very well represented and it is same as put in practice by organizations Yes – the cycle is very well represented and it is same as put in practice by organizations 88 There is nothing on variances leading to corrective action? 24 Response Does the performance management cycle resonate with you? Number If not, please provide an explanation Does Figure 10 helpfully represent the cycle? 89 No – it is very difficult to comprehend 95 It is not a very intuitive diagram. Data planning does not come out as strongly in the figure as strongly as it does in the text 97 Yes 99 Suggests that the section on strategy should place more emphasis on external information as a starting point. This is often overlooked and management can become too internally focused. 100 Recommends that the document be more explicit as to how management accounting can contribute to developing, refining, defining/ crystallising the business model? Feels that wrapping the Finance department’s activities around the performance cycle adds little. Suggests that the expression ‘Opportunities/Threats’ be reduced to ‘External changes’ and that an ‘outer ring’ (outside the Finance activities) is shown representing all the other functions in an organisation and their role in evaluating and assessing external (as well as internal) changes through their unique ‘functional filters’ Also suggest that there should be a third ring representing external advisors and significant influencers 102 106 No – reveals nothing new. It is too static and not interactive 107 Yes Yes 109 Yes - 111 Yes – it constitutes an excellent model. However there appears to be an inherent assumption about the size and maturity of organisations. 112 Yes 114 No. A management accounting system does not lie at the heart of the business model. The product/service offerings, the organisation and the strategy lie at the heart of the business model and it is the management information system which reports and validates the model. References throughout to “management accounting system” should be to “management information system 115 The last of the four elements of the management cycle (control) seems to be missing from the performance management cycle. ‘Strategy’ and ‘Plan’ should go hand-in-hand as a plan originates from a strategy. Remove ‘Strategy’ to make way for ‘Control’. Another shortcoming is that the performance management cycle does not address any remedy or resolution in respect of dealing with the external environment’s threats. Yes - Figure 10 is very complete, encompasses most major practice areas of management accounting and is relevant to any organisation. 116 Yes – it is refreshing to see the Performance Management Cycle included The diagram is very complex and appears to focus on very large organization. 25 Response Does the performance management cycle resonate with you? Number If not, please provide an explanation 119 Does Figure 10 helpfully represent the cycle? Yes 120 Overall, the diagram is accurate. However, the internal environment appears to be isolated from the external one, where the diagram should show that the external environment affects organization’s internal processes at the stages of strategy and execution, and leads to changes in the initially developed plan and business model.. 122 Yes 127 The definition of strategy needs to be clearer. 128 Yes. Suggest that “political climate” be part of Governance 130 Yes 131 It was too simplified. For the phases: Strategy, Plan, Execute we have different periods Figure 10 is trying to deal with too many things: This should be drawn as a set of separate cycles operating at different speed (like in an analog clock). • Strategy is usually defined once per couple of years (and may be revised and refine once per two or more years) • Plan is usually defined once per year - however the design process may be divided into several phases; • Execution is monitored once per month (or quarter) - and on the basis of an execution we may refine the Plan or the Strategy. However more often a Forecast is prepared and compared to the Plan. So as was stated above the Review and Refine is addressed both to Strategy and Plan separately. Additionally there should be included as a separate phase: Forecast. 132 Environmental factors often set the 'context' in which organizations and Management Accountants function. These could vary in terms of regional, economic, political, legal, technological and other environmental factors. For e.g.:there are clear differences in the operating and professional environment of 'developed' versus 'developing' economies. Management Accountants in developing countries face different challenges to their counterparts in developed countries and the practice of management accounting would consequently differ. Just as much as environmental factors, differences in organizational factors also impact on how Management Accountants perform their roles in organizations. While it may be argued that irrespective of whether small or large etc and whether operating in developing or developed countries, today's organizations have to compete in an increasingly interconnected and an international market, the fact remains that the environmental and organizational factors would shape the practice of management accounting worldwide (in other words, 'what' and 'how' depends on 26 Response Does the performance management cycle resonate with you? Number If not, please provide an explanation Does Figure 10 helpfully represent the cycle? 'where'). In this context, it may not be feasible to adopt a 'one size fits all' approach to developing a single set of principles which can be applied universally across different roles and domains of management accounting, geographic regions, jurisdictions and sizes of organizations. Therefore, it is recommended that the diversity in the role and practice of management accounting worldwide is recognized either through a fourth MA principle or in some other form. 133 The processes described in the diagram are a good reflection of the activities and approaches that govern many of the roles and responsibilities of management accountants. It is comprehensive and detailed. Where it perhaps confuses is that the inner circles describe activities in a clockwise sequential process of strategy, planning, execution and review. The tendency is then to read the activities in the outer circle in a clockwise sequential way, and imagine that these are placed where they are in the outer ring because they have some link to the quadrant of strategy or planning or execution, or review. This is not what is intended, but it may be worth considering if each of the 12 activities “fit” to a quadrant. E.g. Resource Allocation in the Planning Quadrant; Project Management in the quadrant between Execute and Review and Refine. There are also some activities in the outer ring, which while part of the role of the wider finance function typically are not the realm of management accountants, most tenuous being Strategic Tax Management. However, this is perhaps more a reflection of specialism in larger organisations. For a document which is aimed at management accountants, there seems to be a little “scope creep” in the diagram to cover all activities of the finance function. 134 The business model in figure one, despite the inclusion of some feedback loops, presents a fairly linear representation of business, which is often not the case in reality. Indeed in CIMA’s publication Management Accounting: Retrospect and Prospect (2010), the authors Bhimani and Bromwich argue that ‘the traditional and conventional view that comprehensive planning and decision making should precede operational action may falter as there is evidence from firms today that decision objectives often emerge during the process of operations and that decisions may be made whilst operational actions and production activities evolve in practice. It is thus the case that action is at times subsumed in assessments of information.’ The CDGMAP do not really reflect this depth of thinking and the significance of uncertainty, change and emergent strategies. 135 The performance management cycle as described in the draft does not resonate. The figure 10 is very helpful in representing the cycle. The model should not 27 Response Does the performance management cycle resonate with you? Number If not, please provide an explanation Performance management cycle should cover: 1) Operational performance management and 2) Strategic performance management Does Figure 10 helpfully represent the cycle? aim to demonstrate the generic role of Finance but the specific role of Management Accountants in the process of Performance Management. It is important to differentiate and highlight how Management Accountants are different from others. The strategic approach taken by an organisation defines the kind of business model that gets created. A business model comprises of a series of repetitive value creating activities performed to obtain an output and outcome. Once the business model comprising of inputs-activities-outputs-outcomes is finalised then efficiency standards can be set up for the activities and outcomes of the business model or its components. This is referred to as Operational Performance Management. The strategic performance is characterised by seeking a major change in the business model as a result of a review of the components of the business model or its environment, which has the potential to improve significantly the value created by the business or reduce the risk inherent in a business process to make the business more sustainable. Strategic performance management cycle relates to measuring the long term sustainability of the business in the light of strategic changes/plans. Strategy usually involves major changes, which usually (not always involve) significant outlay of resources and the plans once initiated are difficult to alter or reverse in the short run. 140 The “Performance Management Cycle” shown does capture the different stages in a typical cycle. I think most management accountants will recognise this. 141 The performance management cycle presented in Figure 10 reflects the process of value creation and its relationship with Strategy, Plan, Execution and Review. The value creation process is situated in the center of the model, as the heart of the organization, at the same time the link is shown that it is a consequence of Execution and the base for further development. The cycle also illustrates the feedback loops properly. 142 We agree with the performance management cycle which is comprehensive 144 Yes although the PDCA cycle (Plan, Execute, Review and Refine) does not always lead back to strategy 145 Have experienced this cycle in all of the organisations I have worked in. Have found that organisations apply their own weight to elements of the cycle. One organisation gives greater weight/importance to planning and another to execution. The reviewing/refining stage is usually a knee-jerk reaction to The visualization would be more complete if the business model part would constitute integral string with other stages of performance management (i.e. strategy, plan, etc.) which brings the diagram to be more consistent with PDCA approach. The figure implies that each PDCA cycle can lead back to review of strategy. Much of the management accounting work is much more involved in tactical and operational reviews that do not lead to strategic reviews. 28 Response Does the performance management cycle resonate with you? Number If not, please provide an explanation Does Figure 10 helpfully represent the cycle? correcting for unintended consequences of particular strategies rather than an actual learning/feedback process. Although the document does imply it a number of times - one crucial element of management accounting - is a good understanding of the causal links that drive the business model. It is a fundamental in providing scenario analysis and modelling value creation. Explicitly setting out the assumptions made around the business model opens is a good starting point for communicating and (in some cases) challenging the results of scenario/options analysis. 147 Figure 10 is a great model. I will use it myself now 149 Figure 10 is helpful, no suggested improvements. 150 The application seems stereotyped and restricted to a specific model. Sustainability could be an area of focus, and isn’t captured. 154 In our opinion, the cycle is fine 155 Management accountants are the group within organizations that have the broadest view of the business. Employees turn to the CFO (and finance organization) because they have the data and information nobody else has. In addition, the finance organization and management accountants have built trust within the organization – they have credibility. Ethics also gives the accountants credibility and voice in the business. People, process and “technology support the business Management accountants have an important role in the area of technology – when asked; the whole group said management accounting covers the area of technology. One stressed that this is especially true in smaller companies where the “finance guy” has his fingers in every area of the business – finance, technology, HR, etc. 29 Question 5 How does Management Accounting contribute to data planning and does Fig 11 demonstrate it well? Response How does management accounting contribute to data Number planning? Does Figure 11 demonstrate this well? 3 The diagram illustrates that the management accountant is to go-to person and that he/she will draw a specialists where necessary. Suggest showing a range of specialists rather than just “data scientists needed The diagram could perhaps be improved by showing a range of such specialists rather than just “data scientists" 4 Yes but do management accountants need to develop as data scientists too? 8 The point of an illustration/figure is to clearly and succinctly impart knowledge, figures 10-13 are completely the opposite, to suggest improvement would be to imply that these figures can be improved by tweaking, when they basically need to be scrapped. 12 Management Accounting contributes to data planning by helping to focus on defining only what data is necessary to collect i.e. Asking the right questions, assisting in refining the search criteria to ensure the quality of the data, and ensuring the efficient and ethical use of the data. 68 It does demonstrate the contribution to data planning. Would suggest that the diagram is flipped around (up and down) so that the outcome of “The business” - “Impact” is at the top of the diagram and “The business” – “Need for performance improvement” is at the bottom. I think this will help visually show that the important outcome is the “Impact” to the business. 69 IT people/data scientists often don't have the required business and accounting knowledge to fully understand how and why data gets summarised and used for strategic business decision making. Their focus is on ensuring that individual transactions are properly recorded, not on supporting business decision making and strategic planning. Figure 11 is ok - though it's not always about 'Big data'. 80 Management accounts can contribute the data planning feed as through the emergence and the importance of 'big data' will have many of the KPI's to drive the strategy and the plan. Be it with financial and non-financial data 84 88 Fig11 demonstrates the integrity of Management Accounting in overall Performance management Cycle. There is no mention of nothing on budget setting and forecasting 89 I do not like the figure at all. 90 Figure 11 doesn’t show much understanding of the organisational realities management accountants find themselves in. I would expect to see Figure 11 linked to Information Architecture, Data Modelling, Data Warehousing and Business Intelligence Applications. 30 Response How does management accounting contribute to data Number planning? Does Figure 11 demonstrate this well? Management Accountants’ interest should be focused on the Business Performance subject within those disciplines, ensuring that his/her stakeholders are getting the right information ant the right time in the right place. 95 Glad to see the detail on data planning and data structure. An addition to the diagram would be something to represent the importance of management accountants setting the business logic for reporting and analysis coming from the data teams. It’s not just questioning the logic that already exists. There are many ways to define important drivers of the business (consumers/customers themselves, consumer actions with products that drive revenue) and it is important for the management accountant to be at the table at the creation of those metrics in the business, not just later on. They cannot assume the data is already set up correctly. 96 In the detailed section on Data Preparation you address the rigour of preparation. The section would be improved by a good discussion on the role of judgments. In the modern firm with multi-functionality and flexible organisation and work practices, the ratio of apportioned to allocated costs seems to be rising. Application of judgment in discussing and "allocating" these costs for business decision making processes is a real challenge. This area represents a gap in your coverage. 97 102 This diagram is good The emphasis suggested in Fig. 11 is that of a scientific-methodology’. Such a methodology may be relevant to historical information and some future data, but it essentially excludes the subjective “commercial insights” of understanding trends in society arising from Government actions, consumer changes, technological developments etc. The Management Accountants could contribute but all information sources, opinions and insights must be considered/utilized. The section on “organisation’s technology” is missing the task which is vital to management accounting in its role in managing a business model. 105 The management accountant may be involved in process/systems improvement to create the data sets needed to generate the information for decision making 106 Data planning is the most important from all the fields, if we do not classify data properly can we ever analyse, control, budget or forecast for the future. 109 111 Figure 11 demonstrates it well and certainly compliments Figure 10. I am not convinced that the introduction of a data scientist as a prerequisite, explicitly or implicitly, for data analysis is useful. We should excel at analysis and a key part of this is the ability to understand the sources, content and relevance of data. This is an enabler for building meaningful analysis and 31 Response How does management accounting contribute to data Number planning? Does Figure 11 demonstrate this well? scenario planning. There is too much reference to data and not enough to information. They are very different. 112 Yes. By identifying what is the most appropriate data to gather and analyse in the pursuit management of informed decision making. 114 Data structure should make reference to data science, analytics and crowd sourcing 115 Management accounting contributes to data planning by reviewing and evaluating data collected at first hand, refining and presenting them in credible form for better decision-making to be made by organisations. The primary concern here is the role of organisations in measuring current data to evaluate future plans before implementation and this is where management accounting plays a crucial role in focusing on input data to help assess future performance outcomes. 116 Management accounting is very important in the insight associated with data analysis and planning. Data scientists can build hypotheses based on the data that is provided, but it's up to the accountant to own the data and know its impact to the organization. I think the biggest contribution relates to the identification of the data necessary for all aspects of performance measurement. In government, do you really have commercial insight? It is not going to resonant with government community. Figure 11 demonstrates a plausible link between the business, the role of the management accountant and the possible involvement of a data scientist in the process of data planning. This is found to be reflective of the case in practice. The definition and role of a data scientist is not provided in the draft document. The figure makes sense but unclear who is a "data scientist" and what are his/her qualifications? “The business” should be replaced with organization What other word could be used instead of “commercial impact”? Operational Impact? 118 Yes 119 Management accounting helps to form understanding of necessary analytics and define the cycle and ways of data collecting. 120 Figure 11 demonstrates the contribution of the management accountant This should be represented not by separate blocks but rather by a cycle, because collecting relevant information is an activity that needs to be performed constantly (be it just for the sake of always having recent data for analysis). In the figure 11 it is shown that this process is initiated by the need of improvement as if it was a recurring event rather than an ongoing process essential to effective management. That’s why this element can be removed from the diagram, providing it is then added to the list of accounting management principles. 126 130 The diagram is very clear. It helps to plan, collect and process the data as well as define the cycle and ways of data collecting. Though it is advisable to add providing analysis-based recommendations on business improvement as a separate block. Not clear. We find Fig 11 rather complicated; It needs to be simplified. Non-financial data 32 Response How does management accounting contribute to data Number planning? Does Figure 11 demonstrate this well? could also be specified on the diagram 133 Management accountants have an important role to play in data planning and data structures since these are often the bedrock for the decision support required by managers. As handlers and users of data management accountants often have a clearer idea of how these tasks and activities can be performed than the business managers whom they serve, whose priority is having the information to hand to make decisions and less concern with how it is obtained and collated. The management accountant plays a role in understanding and anticipating the information need of decision makers and translating those requirements into systems and processes to deliver them. 135 Data planning in my view is fundamentally linked with the first principle. Figure 11 describes a role of data analysis rather than the role the management accountant plays in information strategy, i.e. helping to determine the information that the business needs to operate, or is required to report to stakeholders, and the design of data systems and process to deliver it. The second principle of mapping data and information flows on to the value creation model. This allows us to collect data on the business model and the environment in which the business model operates. The third principle is very relevant in the kind of data that will need to be gathered. The decision frameworks can be around operational management as well as strategic management. Operational Management data mainly involves business model specific data while Strategic Management data generally involves collecting information on the environment which could potentially impact the operating business model. 138 Besides the fact that management accounting provides relevant data, trends, calculations etc, I think the most important feature is the ability to communicate between financial and non-financial stakeholders thus creating a common platform for understanding complex business matters and decision making without the necessity for all parties to be experts in finance. There should be “data planning” box. 139 140 In my opinion the outputs from a data system form the basic inputs to a management accounting system. It is therefore a pre-requisite that management accountants play a key role in the data planning function. 141 “Data planning is the sourcing, assembling, refining, and presenting of data needed to evaluate and prioritize plan options, set targets, predict outcomes and measure the execution of plans.” Figure 11 demonstrates this contribution well. Management accounting contributes in data planning by combining the knowledge from different departments of an organization which gives proper understanding of the business. Management accountants make use of past, present and mainly future information. Their role is to: - Collect the assumptions from operational managers - Verify the data in context of forecasts of changes in economic, political, 33 Response How does management accounting contribute to data Number planning? Does Figure 11 demonstrate this well? social and technological environment as well as commercial conditions (what is worth to mention is that a very significant part of management accounts comprises of non-monetary measures (comments, advise etc.) - Comparison and contrasting the assumptions with past and actual performance to understand how the performance is going to change and to what extent. - Presentation of predicted outcomes, identified risks 144 Particularly like the separation of data scientists from the management accountants in Fig 11. There seems to be a perception within our organisation that accountants are data miners! 147 I would add here predictive insights for management accountants. For the business - new business opportunities. Systems seem to be missing here. They can be either good or bad systems but they play a crucial role how effectively and timely this cycle works. 149 Data planning is a useful addition to the performance management cycle, and becoming increasingly important in day-to-day management accounting. 150 153 Figure 11 generally represents this well, although experience suggests that the flow from right to left of the diagram (i.e. from 'hidden insight' identified during 'discovery') is as important as planned analysis focused on identified performance improvement requirements. Figure 11 does portray an internalized view, narrowing the scope of Management Accounting. - Triggers information needs - Guides on information relevance - Compares data sources and identifies inconsistencies - Provides out of box view on data trends 154 A “need of performance improvement” may be noticed by a management accountant. The term “data scientists” must be fully explained or replaced by other expression Figure 11 is a bit unclear. It fails to explain the responsibilities of management accountants and data scientists and does not include managers. It must be defined which of the skills of data scientists management accountants should have. “Handing over” the tasks such as analysis, building hypothesis or quality control to data scientists may diminish the relevance of management accountants. 34 Question 6 & 7 Do the 12 core practice areas cover the main elements of your finance function? Are there other areas which should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or do you think it is too prescriptive? Please comment on the sufficiency and understandability of the application of the three Principles to each Practice Area. Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? 1 Regarding the 12 core areas, I think they should map to the strategic monitoring process in figure 13 i.e. the heading of practice areas would map to the strategy, plan execute and review cycle 3 The practice areas are not very well explained as a concept. Are they meant to be the elements of a finance function? Certainly it would be wrong to imply that management accounting includes all of these areas. Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? These are OK as illustrations but in practice the application will vary between organisations. My finance function includes Tax Compliance as well as Tax Planning. It also includes Investor Relations and Internal Audit and responsibility for purchased services in finance areas such as External Audit, Defence, Broking, Corporate Advisory, Insurance, etc. 4 Yes but include system design and implementation too. 7 Are we trying to take over all functions of accounting including those areas traditionally reserved for FA (eg: tax, treasury, regulatory). Why? Yes I’m concerned that revenue growth is only touched on in pricing and product decisions. What about market segment issues, value chain etc? 8 I think budgeting, as defined in this document is somewhat limited when many companies are interested more in rolling/evolving forecasts, an area particularly important in businesses experience rapid change, growth, decline, re focusing products. I would suggest that budgeting be subsumed into a planning/core performance group that includes forecasting and regular reporting against suitable comparatives (prior year, budget, forecast). Defined time plans can become out of date quickly. A useful list of things to think about but in no way should the lists given be treated as a prescriptive baseline we should be working to. Overall don’t make these mandatory or prescriptive - they are good thinking points and should be considered and applied to the strategic intent of the organisation. These applications are a useful insight into what may be relevant to a specific organisation and provide useful discussion points, although there are over simplification errors Financial controls are strongly linked to risk management and compliance. Is Project management really a core practice area? It is heavily linked to planning/performance and/or investment appraisal. Different business sectors, ownership models, maturity of businesses and the like will all affect what is necessary and desirable. With respect to 35 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? pricing and product and the modelling of value creation, it is not always the desired plan to match price changes to perceived value nor are product/service changes always focused on the retention and attraction of just any customer – new products are always an opportunity to increase prices !? No, new products are part of a strategy that may or may not involve price changes. 12 Mostly These are good 68 I would have expected a practice area on “contribution and margin management”. This is the activity of understanding and communicating drivers of change in actual and planned contribution and margin performance. This important practice has not been adequately covered in the current practice areas described in the draft. The application of the three Principles to each practice area effectively shows the usability of the Principles. Also, I suggest that the activity of “Strategic business and financial planning” should be more adequately covered. It is different from budgeting and involves combining aspects of other core practices; investment appraisal, resource allocation and risk management. 69 Comments on definitions of Practice Areas : External Reporting - May sometimes also include forecasts and projections; Financial Controls - Second sentence sounds more like 'resource allocation' rather than 'financial controls'; 71 Listed four additional / alternative practice areas - valuation, product costing, people development, ethics 80 Business Partnering is missing - is this a practice area or an enabler? Analytics - should be applied to and implicit within all of the practice areas; Cost transformation - I would question the link between the value and the practice area with respect to 'right first time' as I think this could be equally applied against a number of the practices; Budgeting - this may only apply to companies listed but the importance of budgeting provides guidance to the business to see how it's expected results will influence external messaging with investors etc. Would also suggest calling it budgeting / planning as it would suggest a longer time horizon 83 Add Business partnering and shared services - these activities are much more significant and prevalent than strategic tax for management accountants in the real world of business. Why are we including Tax and excluding the significant activities that 36 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? management accountants actually do? What is the CFO is responsible for? This should be included. 84 Yes, this is quite exhaustive and it covers almost all the core areas. 88 Payroll and establishment control, Transaction processing, debtors, creditors, grants 90 No. Treasury Management and Strategic Tax Management are included in the cycle but Internal Audit is excluded. Some explanation of what the interface and role is with Internal Audit will be helpful in guiding Management Accountants asked to participate in cross functional workgroups with Internal Audit on issues like Information Assurance and Security, Data Quality etc 92 The three Principles have been explained quite in detail for each of the practice area. It is practical and self explanatory. It is not intended to be prescriptive. Perhaps the wording could be tweaked to make it clear that it is not meant to be prescriptive but tailored. I found it hard to read. Again more on examples of tailoring more diagrams more white space would all help. The list of practice areas and its alphabetical order (which neither mirrors the order of the “finance map” nor has any other meaning) appears rather random. It might be useful to group them in a more meaningful way. Also, the list is probably incomplete: “Budgeting” is only one activity in a process group that includes Budgeting, (operational/strategic) Planning and Forecasting. Also “Price and product decisions” are only a subset of a much broader set of operational, tactical and strategic decisions that MAs can and should be involved in. While “Financial Controls” are mentioned, “NonFinancial Controls” are being ignored. Other practice areas, such as “External Reporting” and “Treasury and Cash Management” are not immediately recognized as MA relevant. The “Definitions” of the Practice Areas need to be thoroughly reviewed and compared to the definitions used in the literature. Some of the definitions include terms such as “lean” which have a clearly defined meaning within a certain context which does not fit the present use. Considering the purpose of the GMAP, it might be more relevant to define the practice areas in relation to their role and importance for the GMAP. The “Value of the [Practice Areas] to the Organization” is very much dependent on the how they are being performed. For example, a budget is only useful if done right and employed correctly (Btw: A budget does not (primarily) “provide a detailed analysis of how the organization intends to consume resources”. Therefore it would be useful to describe what makes for a best practice planning process (and what does not) – the same applies to all of the Practice Areas. Similarly, the “Contribution of the Management Accountant to Practice Area” needs to be reviewed, particularly when considering the positioning of the MA at the heart of the business. Also, and this has been 37 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? mentioned before, the language – such as “Contribution of the MA” - puts us MAs into a rather passive role. 95 I feel that Resource Allocation and Budgets are the same practice – can these be merged? Can Tax, Treasury and Cash be merged as specialist areas of financial value creation? Yes, our plans, forecasts and analysis on the business go directly into board reviews. Yes, with the challenge being to support business leaders to earn their trust, while maintaining a healthy challenge to their views to improve them In terms of additions, my thoughts would be Forecast and Analytical Science – bringing machine learning and other data tools to the measurement of the business performance and future investments / product decisions. More mention of Revenue and Growth – I think it should be mentioned more within these practices IT application strategy – whether data mining for analysis or building out applications for FP&A, a core practice should be the best practice knowledge and application of tools. Visualization and Communication – building on the Principle of communicating with impact, should there not be a core practice that challenges management accountants to push the boundaries on design in dashboards, reports, plans, presentations 97 Again overall I think the practice areas are good, although I do think there are a couple of areas missing: Budgeting - make clear this applies over multiple time horizons albeit with different approaches for a short term operating/tactical budget versus a longer term strategic plan. Cost management - I'd add something regarding taking a holistic approach to managing costs so the whole is optimised even if that means sub-parts of the enterprise aren't as efficient as they could be. In addition, I'd include something around life cycle costing, as again this is about maximising cost efficiency over time rather than in a single time period. Investment appraisal - I'd like to see more on ensuring key variables or suitable proxies for them are factored into appraisals, estimating the probabilities of key variables and the calculation of a range of possible outcomes over time (cf., sensitivity analysis). Price - although implied I'd like to see 'discount management' explicitly referenced. Resource allocation - this should be expanded to cover resource allocation decision making in both the short operating/tactical term as well as in the longer strategic term. Furthermore, there should be something on str , which of course could change over time as circumstances and stakeholder expectations/requirements change. Risk management - this needs to have 'opportunity and innovation' more 38 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? explicitly tied into it, as jus I'd either add these as separate practice areas or expand the existing to explicitly cover them: Strategic procurement and the importanc at a specific point in time. Stakeholder management and particularly the stakeholders in the local communities in which the enterprise operates. 99 The section on Risk Management is very thorough and I would only add two comments from my experience. Firstly, Internal control should be separate from Risk Management. Business Managers view the two activities in a very different light. They have a view that internal auditors are there to catch them out and Risk Managers are there to help them identify risks. Secondly, I do not agree that it is the role of the Risk Manager to identify risk, rather that they help through facilitation for the line manager to identify risk. More ownership of the actions required than results. 102 a. The above list falls in to the trap of believing that ‘Management Accounting’ is about what Management Accountants do! In my opinion, only Budgeting in the above list forms part of the ‘Management Accounting function’ – as distinct from a Department within the Finance & Accounting ‘group’ entitled say, Management Accounting. That is not to say that the “typical” qualified CIMA member is not capable of handling such activities! I do not accept the so-called “three Principles” b. These ‘core practices’ relate essentially to a Finance & Accounting function, and not just Management Accounting – but they are ‘situation specific’. My duties as CFO (part of my total remit as Business Planning Manager) also incorporated Company Secretarial, Finance & Administration systems’ functionality requirements, Transfer Pricing documentation, and perhaps an area which is traditionally related to management accounting, namely Balance Sheet ‘fixed and current assets’ valuations which require substantiation from future projections (such as asset lives, inventory usage, etc.). c. My instinct would be to publish the ‘core practices’ as a separate document which would be referenced to by a “Principles” document, but please temper the details so that certain skills are not seen as suggesting that the Management Accountant is the only professional to hold skills such as: ‘cost transformation and management’, ‘pricing and product decisions’, ‘resource allocation’, ‘regulatory adherence and compliance’ in general, ‘risk management’; or that the ‘management accounting’ is either the most important or only perspective – a common mistake with Investment 39 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? appraisals! d. I have deliberately avoided commenting on their contents. This means neither agreement nor disagreement with the abridged descriptions. 105 Data integrity and converting data to meaningful information is a major part of the management accountants’ work. 106 Can one management accounting person do all of these core practice areas? If yes, then we are cutting waste, otherwise we are introducing extra levels that will make the organization incur extra cost. We forget the tender process for the costs (this is an important part of the cost drivers). I think it is too prescriptive. Please add forecasting and variance analysis. 107 An assurance function seems to be missing, whether it be Internal Audit, internal control or even HSE. I think I saw strategic financial management inside Treasury, maybe deserves its own slot. Slightly prescriptive I am not sure how you see corporate governance in this model, particularly for overseas subsidiaries, related companies and joint ventures 109 Yes, the 12 core practice areas cover the main elements of the finance function of my organization. I do think that the core areas might create confusion with the role of finance and internal audit functions. Competence is essential in all of them, but for a manager to ensure that there is great value for money, each and every management accountant would be expected to execute or contribute to all functions. This could result in encouraging pressure and strain on management accountants, and within the context of Botswana – where we already experience such - it could be worse for us. On the other end, I fully agree with the set of skills required and expected, especially for SME businesses. 111 I agree with the application of the principles. I do not think they are too prescriptive, but rather see them as guiding principles for not only keeping Management Accountants accountable, but also enhancing their scope within an organisation. This enables common understanding as opposed to general statements/clauses that encourage different articulation within and outside the profession. In Botswana, Internal Auditors, Financial Accountants, External Auditors and Management Accountants are seen as the same or similar professions. The application of the principles could reinforce the latter’s profession as adaptable. A need for management accountants has not been created and this could highlight the need for such a specific role in any organisation. There are large organisations and there could be a detrimental assumption that one management accountant would be capable of executing activities in all these core areas. The core practice areas do cover the main areas of my finance function, but they are a bit high level. More focus on forecasting and less on budgeting. Budgets are static and do not reflect the current understanding of an organisation, forecasts are key tools for determining management activity. Internal reporting of actual performance vs planned should be a specific practice area. This is probably the key requirement of management accounting in most organisations since it drives operational and tactical decisions. 112 To an experienced accountant with the advantage of working in a highly educated and sophisticated economy, it is largely stating the obvious in great Seems clear enough to me. 40 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? detail. However, to aspiring managers without ready bench marks in a developing country, the document provides an aspirational framework to work towards and a useful information tool to inform senior management of the importance and value of management accounting. 113 In addition to the 12 practice areas, I would like to add 'Negotiation' as an additional area. This is becoming an important profit lever in both procurement and sale. Considerable proportion of the value-add of an organization's product / service is done by vendors and hence negotiating the right procurement price and payment terms has a favourable impact on profit and cash flow. Similarly negotiating the best price from customer based on the cost to serve of the customer segment and finalizing the right volume discount policy has a favourable impact on realization and profit. And finally announcing the right cash discount schemes for the customer has a favourable impact on cash flow. Management Accountants can play an important role in all the above areas by being a part of the negotiation committee and ensuring that the process is data-driven and not emotion / sentiment-driven. The additional scope of application of principles can be considered in the practice areas given below: Budgeting - The area of profit modelling can be included. The management accountant should arrive at a profit model for the division / company which incorporates the relationships between revenues, costs and profits. This should form the basis for arriving at the forecast P&L of a division / company. External Reporting - This practice area can be renamed simply as 'Reporting' to include both external and internal reporting. The role of management accountant in reporting to investors and regulatory bodies can form part of external reporting and the role in reporting to top management and the board of directors can form part of internal reporting. Financial Controls - Management Accountants should also play an important role in defining the internal controls in various areas in organisation- revenue recognition, resource consumption and accounting, asset acquisition and disposal, liability recognition and extinguishment including the definition of approval limits for various levels of management in the organization. Price and product decisions - Management Accountants can use Activity Based Costing (ABC) and Activity Based Management (ABM) techniques in informing top management on products /services to produce and sell / discontinue and also in determining the selling prices of products / services. 114 It looks as though some of the practice areas are included for completeness rather than being included in the role of the management information 41 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? professional. The starting point should be “what it is the management information professional” within an organisation. Also planning and forecasting are more appropriate than “budgeting”. Financial controls are really the more relevant to a “financial accountant”. Price and product decisions should be “economic decision making”. Should include “strategic financial management”. Strategic tax management is more relevant to the role of a tax professional. There should be reference to “risk mitigation”. Strategic tax management (if it is to be included) should refer to cash tax. Treasury and cash management is more the role of the treasury professional. There should also be reference to strategic financial management including balance street structure, cost of capital, dividend and buyback decisions. 115 As mentioned above, the 12 practice areas are very complete and comprehensive and cover the main elements of my finance function. However, the degree or extent of application of these areas is not in equal proportion so that more emphasis is given to certain areas at the expense of others. Again, as mentioned above, Systems design and control or Information technology management, and Internal audit and controls are the two (2) major ones identified so far. Less significant ones include Corporate responsibility and Sustainability management which may be classified under ‘Project management’. The three Principles are applied correctly to the 12 core practice areas. The application seems appropriate on paper; however, the management accountant should exercise caution, judgement and logic in their application in consideration of the situation in place. There may, occasionally, be a need to deviate from the Principles if such an act produces better outcomes and results than would otherwise be the case. Unlike financial accounting which is objective, static and prescriptive, management accounting tends to be subjective, open-ended and unstructured. Although the three Principles may sound a little prescriptive, they are designed to be applied and used only as a basis by the management accountant with an inquiring mind and subjective approach, having given sufficient weight and consideration with regard to its practicality, suitability and appropriateness. The extent of application of the Principles to various organisations may differ depending on the industry/sector, geographical location and size of operation. The eventual outcome or effect of applying the guiding Principles may have a different or unexpected impact on the way managers run a business. These Principles are merely guidelines and not laws; they are subject to personal interpretation and cultural influence from those applying them in running the organisation. Also, the choice of practice areas to focus and selection of tools and techniques to be applied is highly judgemental on the part of those implementing the Principles. The degree of adherence, level of understanding of the Principles and approaches to execution all contribute to the success or failure of achieving organisational success. My comments on the ‘sufficiency’ of the application of the three Principles to each practice area are as follows: - Generally, there is a tendency to describe more on the three Principles to practice areas that are more established and familiar to the writers, such as ‘Investment appraisal’ and ‘Risk management’ but less so in discrete and subjective areas such as ‘Financial control’ and ‘Project management’ there is no benchmark to gauge which practice area should be written more on a particular Principle, as long as what was written is enough to provide the reader with sufficient knowledge There is also a lack of suggestion as to what management accounting tools and techniques deem necessary and suitable for application to resolve an issue in a given situation It may also be useful to list down examples for each of the 12 practice areas to provide a more comprehensive understanding to users of this document. To avoid 42 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? criticism and to go in line with other international professional accountancy bodies, it is strongly advised to include Internal audit and control as one of the 12 practice areas in the performance management cycle. 116 Could Budgeting and Resource Allocation be combined? They almost seem one in the same. One should be a subset of the other. For Financial controls, consider changing the wording for "correctly" and "accurately" because these controls are meant to provide reasonable not absolute assurance. However, if these words continue to be used, consider including "help" before the word "ensure" on pp. 8 & 33 and wherever else applicable in the Consultation Draft. Should the core practice areas include "Internal Control"? The development, implementation, and assessment of Internal Controls? Is Internal control part of Financial Controls? The areas that I am familiar with seem to work very well. In the areas that I am not exposed to within my organization, it could seem to prescriptive. Clear and logical. Modelling value creation seems to be the most difficult component to incorporate in to each of the practice areas. For example, the external reporting area and regulatory adherence and compliance area seem to have a difficult time incorporating a model. Initially I was unsure how certain practice areas (i.e. project management) fit within the three Principles, however, I think pages 30-43 of the guide did an excellent job providing clarity in demonstrating the relevance. Liked the overall set up of this section of the document. Very well written and quite thorough. Well organized. It comes across as very professional and explicit. If needed to be calibrated it can be done in the course of time. Price and product decisions, Strategic tax management, mad Treasury and cash management, as described, are not generally relevant in the government sector. Consider revising to include concepts for these principles that would be relevant. ‘Price and product’ - these kinds of concepts are business oriented. The definition discusses selling price. Governments don’t identify with that. Tax management is described for business. Are we saying that all organizations will have all 12? Maybe it is okay if you don’t have something for all of them. There needs to be a glossary. Business should be “entity or organization”. More areas like cost accounting and cost audit are critical. Further some key areas like dividend policy decisions and project financing 118 Suggested additions: Adjustment of business-model in the context of macro and micro environment to ensure financial advantage of the company 119 Yes. 120 No new areas should be included, but one that could be removed is ‘Financial Controls’ because it is already included in Treasury and Cash Management (Control is one of the functions of management). Consider removing the practice area 9 (Resource Allocation) because resource allocation based on the organization’s strategic objectives is a part of budgeting, which is designated as the practice area 1 (Budgeting). This would allow avoiding confusion regarding the meaning of each of the practice areas because each area represents a commonly known term, and splitting such whole elements into parts would just raise unnecessary In my opinion, the Global Management Accounting Principles are applied correctly and they do indeed work even though it is just a set of formal rules. However, this is not bad because exact and consistent execution of a set of formal rules can be the very basis for building an effective management accounting function. Moreover, the generality of the principles’ definition makes them universally implementable thus justifying the very development of such standards. 43 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? questions. 121 Budgeting should be enhanced to read “Budgeting and Forecasting”. This is because in every set of management accounts I have witnessed in the last twenty years or so have required future periods to be input as the latest forecast with a 'Bridge' included in the management accounts pack that explains the variances from budget and previous forecast. There is also a process in place in many companies for 'Rolling Forecasts' on a quarterly basis. This does not necessarily replace the Budget for the calendar year reporting to shareholders but it adds a dimension that management and stakeholders need to understand. In this connection Cash Flow, Capex, and Working Capital changes are more visible on a regular basis for review. 122 The majority of these core areas of practice would certainly resonate with the day-to-day activities of professionals working across BIS and its Partner organisations. However, there will be some areas of practice where public sector members will have specific perspectives to bring, recognising that public sector organisations are subject to complex and high standards in proper conduct and use of public money. For example, pricing decisions in Government involve consideration and understanding of State Aid regulations. Also strategic tax planning is an area where Government must take great care not to encourage or facilitate tax avoidance. Whilst I recognise that a comprehensive set of core practice areas should include these to be relevant to the majority of members, it may be valuable to recognise this in the consultation and final document. 124 It appears that the definition of Budgeting (Page 28) is relatively narrow and limited. We suggest adding some key elements and features of budgeting and forecasting to reflect and emphasize the “dynamic nature, rolling forecast and comprehensiveness of budgeting management” 125 The following practice area can be shown separately: New product / market alternatives evaluation including assessing of acquisition / merger option as a quick solution. 126 I think it is necessary to give remarks to some areas. E.g. we need to take into account the size of business and regional aspect when we talk about Risk Management (#10). 127 - There is a lot of valuable guidance and direction provided on Budgets. 44 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? - There is no mention of managing the core transaction processes – i.e. Order-to-Cash and Purchase-to-Pay. Essential and nearly always the responsibility of Finance, even if via an outsourced operation or a shared service centre. - Investment Appraisal should refer to the organisation’s strategic goals and assure there is a clear understanding of each project; should make some reference to situations where a whole series of proposals are considered alongside and have to be prioritised; and refer to decisions to invest in new businesses, including acquisitions and/ or joint ventures. Also decisions about divesting activities, whether via sale or closure. - Resource Allocation feels like it overlaps with Budgeting and Investment Appraisal - There could be some further useful detail about the type of roles in a typical Finance function. 128 Yes, they cover the main elements of our finance function. Yes, one important area would be Talent Development 129 In my work environment, management accounting has been involved in not only strategy aspects but detail performance control. Apart from the fields the principles have listed, I think management accounting contributes to internal auditing as well. For example, they involved in inventory management, including amount control, performing statistical analysis and supervising procedure according to the relative regulations or rules. If there are some errors, a report of requiring adjustment would be presented to management team. As a whole, management accounting have assisted in setting up system and building procedure and program in production, pricing, inventory, and sales management, coaching relative employees from financial management respect, and conducting supervising, driving performance according to the plan. 130 Missing: management control and reporting and Board Reporting 131 We should combine: “Regulatory adherence and compliance” and “Financial control” - both address the same goal to reduce the risk of error and fraud and the likelihood of financial loss. However the first perceive it from the point of internal stakeholders and the latter - from the point of external stakeholders. “Risk management” - in my opinion should be redefined. Management Currently the application is too general. Having practical problems I would like to have some practical guidance. In my opinion we should prepare a separate set of applications for different industries, such as banking, production, commerce, real estate, mining, ship-building. Additionally I have some detailed remarks addressed to some of the practices: • Budgeting: Only Driver-based budgets mentioned. But in reality we have plenty of 45 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? accounting (as it was defined) is focus on understanding financial and nonfinancial data and translating them into valuable information. I suggest rewriting the definition into “The process of understanding, measuring and proper reporting of risks that the organization is exposed to in attempting to achieve its corporate objectives.” notional costs that are contractual based and have very low, or no direct connection to drivers. I agree that we should aim to have all costs driven by sales; however in many cases, it is just impractical or even too costly. It should be also mention other budgetary techniques; like-for-like comparisons between departments - in my opinion it is wishful thinking, take the Sales Department and Accounting Department (completely two different worlds); I think that managing and controlling the risks are processes under supervisions of CEO or specialized entities of each organization. The CFO role should be rather proper presentation of the risk in the financial statements and management reporting. In my opinion “Project management” should not be included as one of core practice areas. Project management is well described by other methodologies (Prince2, PMI, other) and it is rather CEO role to ensure that projects are executed under well-defined methodology and process however CFO should took active part in any of the project by taking care of proper “Investment appraisal” practice. I would add “Forecasting” as a separate practice. We should differentiate budgeting from forecasting. The first should tell us how much we should earn and how much we may spent to achieve expected result - budgeting is a mechanism to translate business plan into figures. The latter tells us where we are during operational period in regards expected execution of approved plan (compare to budget). However, considering the informational and value creation role and given the forward looking nature of management accounting, the practice areas to which MA principles apply should go beyond the traditional role of finance and maybe enhanced by the addition of a practice area that would provide an assessment of 'business value'. • Cost transformation and management: Cost drivers are known and recorded - as I mentioned above - that is a wishful thinking. Additionally given examples may indicate that the author does not feel the subject of costs’ drivers. On the other hand the cost drivers are a whole one subject that I suggest to treat as a separate practice. • External reporting: In my opinion, it should be included in the definition of this principle with additional suggestions of how to use each communication media channel. It is equally important that the issue of MA principles (and the proposed diagnostic tool), is followed up by the issue of 'Management Accounting Guidelines', which would serve as best practice on topics that are of relevance to Management Accountants worldwide and on key MA techniques (e.g. budgeting, ABC analysis, strategic scorecard etc). This would contribute to enhancing the practical application of management accounting, while also serving as a 'tool kit' for use by management accountants. However, considering the informational and value creation role and given the forward looking nature of management accounting, the practice areas to which MA principles apply should go beyond the traditional role of finance and maybe enhanced by the addition of a practice area that would provide an assessment of 'business value'. 132 The 12 core practice areas cover the typical finance function mapped in terms of the performance management cycle. It is noted that the MA principles would be accompanied by a diagnostic tool that would enable companies to benchmark the quality of its management accounting function. Availability of practical application guidance in the form of MA Guidelines would be important to realize the full value of the MA principles, and will also help organizations to realize the potential of management accounting to contribute to improved performance. 133 Considering the informational and value creation role and given the forward looking nature of management accounting, the practice areas to which MA principles apply should go beyond the traditional role of finance and maybe enhanced by the addition of a practice area that would provide an assessment of 'business value'. These are comprehensive and understandable. They are a useful tool to provoke discussion as to whether the management accounting function performs these tasks to the right quality, frequency and cost. A useful checklist, which provides the layer of detail that begins to “ground truth” the principles in operational activities. The 12 core practice areas start to move the reader away from management accounting to the wider role of the finance function in general. While the 46 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? consultation document elaborates on the management accountant’s role in respect of each of the 12 core practice areas, which is useful, tax is one area where the management accountant is likely only to have knowledge of the principles rather than the detail. The contribution of the management accountant to many tax issues will be the awareness to seek specialist advice. Indeed the CIMA syllabus covers tax to a far lesser degree than other accountancy institutes. The descriptions of the contribution are not too prescriptive, especially if used as a road map or framework. It is clearly a useful tool to (self) assess capability and competency of management accountants and help identify training and development or CPD requirements 134 The GMAP does not seem to draw on CIMA funded management accounting research that highlights the difficulties of establishing rigorous evidence for the effectiveness of particular accounting practices. This problem is exacerbated when trying to generalise across different countries, different industry sectors and organisations of varying size. Again in our report on the finance function we emphasise that finance activities have to be tailored to the needs of the organisation and the business environment. In particular, start-ups and smaller entities may find it impractical, costly and counterproductive to implement the long lists of practices in section five, some of which have the potential to create unhelpful bureaucracy. The CDGMAP do mention the need to adapt and refine tools and techniques (P1) and state that the practices ‘are not intended to be prescriptive or exhaustive’ (P27). However, given the level of detail and prescriptiveness in the practices themselves these points could get lost. Moreover the acknowledged lack of comprehensiveness leads us to question how the practices in section five should be used and what evidence supports the privileging of certain practices over others. How do the practices discussed help people weigh up the pros and cons of different approaches if they are not comprehensive? To mention just two of many examples why is budgeting (practice one) preferred to ‘beyond budgeting’ and rolling forecasts; why do detailed practices such as ‘resource maps’ and ‘risk registers’ (see practices nine and ten) warrant a mention yet balanced scorecards and competitor analysis do not? While the CDGMAP do refer to forecasting and future oriented processes, we believe the forward looking nature of finance practices needs to receive greater emphasis. It should also be noted that the continued development of innovative practices will make it difficult for the detailed advice in section five to keep pace. 47 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? 135 The answer is probably “Yes they do”. But the more important question is whether all these functions are the core functions for Management Accountants or are we trying to be everything to everyone and as a result not adequately differentiating ourselves from the other accountants and finance managers? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? Practice areas such as External Reporting and Regulatory adherence and compliance are usually more fundamental to the practice of Chartered Accountants. The general purpose reporting and regulatory requirements do not require the adherence to the principles of management accounting enunciated earlier: • Modelling value creation • Mapping data and information flows to the value creation model - using a combination of accounting, operational and strategic information • Communicating or providing information on the value creation model in terms of decision frameworks. My approach to building the practice area of Management Accounting would involve: 1) Understanding and optimising business models (operational performance management) 2) Transforming business models (strategic performance management) Operational Performance Management refers to being able to perform the following functions in the context of a steady state business model to improve its efficiency: 1) Pricing and Product Decisions 2) Measuring Productivity and Costing 3) Investment appraisal 4) Commercial Management 5) Budgeting 6) Risk Management 7) Cash Management Strategic Performance Management refers to the area of practice around mapping of data and information surrounding the environment in which the business model is operating. It involves translating the external and internal 48 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? data into strategic management frameworks. a) For example in the field of strategic marketing management providing information for developing marketing strategies using Ansoff’s Matrix or Porter’s 5 Forces model. b) Or in the field of Strategic Financial Management understanding the Life Cycle of a Product and Cash Flows and financial management issues surrounding the same. CIMA Material on Strategic Financial Management has some excellent guidance in this regard. c) Or in the field of Strategic Information Management providing information to take decisions around this major strategic spend area. d) Providing information around major transformational projects intended to change the way we do business and linking strategy with operations. 136 A number of other practice areas 9 should be added or integrated with the existing core practice areas e.g. “internal reporting”, “business partnering”, “transaction processing”, “procurement”, “purchase and sales invoicing”, “investigations” for example into fraud, and “cost over-runs on contracts”. In addition, we recommend that the existing practice areas are expanded and emphasised for example, the definition of “financial controls” should clarify the purpose of controls and include some consideration of monitoring; “budgeting” should include forecasting/rolling forecasts; “risk management” should include escalation and contingency planning; “investment appraisal” and “price and product decisions” should include modelling and strategic tax management should include (financial) strategy. 138 The principles form a framework that can be applied in virtually all areas of management accounting (and not only); naturally each particular activity needs further clarification of what exactly they mean in a given context and that is provided. I would only reiterate on the need for learning principle as mentioned above 140 The 12 practices described are very comprehensive. My only comment is that in many organisations the traditional budgeting process has been replaced by more dynamic rolling forecasts. Also budgets usually relate to just one year, whereas most organisations require 3 or 5 year forecasts. The preparation of both short-term operating forecasts and medium to long term strategic forecasts are also key practices for management accountants 141 The practice areas presented seem not to cover an important element of finance function – internal reporting which is information presented to board of directors (it would it better to put this point here rather than in “External reporting”), senior management and operational managers in the context of We find the proposed application well explained, covering all fundamental roles of management accounting in practice areas. 49 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? planned targets. This area by its definition should cover all the sensible data which for obvious reasons are not presented externally. The other practice area which we suggest to add is “Motivating” – Management accounting motivates by adopting the participative approach to budgeting and achieved results. It assists in the process of Management by Objective – where individual goals are integrated with the corporate plan. Management accountant can also motivate individual performance by regularly producing performance reports. The attitude to work of individuals makes great contribution to success. We have following remarks to the core practice areas: - External reporting: We have found little attention paid to the standardisation of reported data within large capital groups. Different cultures, habits, accounting systems could reduce the quality of the information or extend the time for delivery of expected data. - Financial controls: We see the potential to put more emphasis on nonfinancial information obtained from managerial reporting systems. Quantitative indicators and business comments could be equal or even more useful than pure numerical data expressed in value terms. - Pricing and Product decisions: We noticed that in this area management accounting (or more broadly Finance) is responsible for making pricing decisions. We believe that management accounting is capable to provide appropriate tools and analysis to support pricing decisions. In our opinion final pricing decisions shall be therefore treated as the responsibility of the business. - Regulatory adherence and compliance: This area is described wider than it is expected of finance function. The organization maintains and documents legislative and regulatory requirements for all markets it operates in, including penalties for non-compliance and compliance deadlines. - Strategic tax management: This area is described wider than it is expected of finance function. The principal types of taxation the organization is exposed to in each of the jurisdictions in which it operates are known. The regulatory frameworks of the taxing authorities in those markets are understood and documented. 142 We agree with the core practice areas. The application of the principles is what will determine whether they will have an impact or not. It is perhaps critical to sustain the momentum of MAP going forward. We suggest that CIMA considers summarizing these principles into a pocket booklet that can be made available as an e-book, an app or any other affordable means of distributing content. We make this recommendation with the appreciation that not all management accountants are formally trained in the discipline of management 50 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? accounting. 143 Avoid ‘alphabetical order. Consider routine versus non-routine. The definitions are useless. If people do know what it is, the definition isn’t needed. If they don’t know, the definition isn’t helpful; it would shed no light on the matter to those unfamiliar with it. 144 Generally yes although I miss a final all-encompassing role of management accountants "knowing how it all fits together". I think this is the greatest step in competence of management accountants in moving beyond simply the "number cruncher". The management accountant is skilled to provide an oversight of the entire organisation as we also have awareness of many other functions through the training. 145 These are the main elements of our finance sections. There is an element that we are increasingly becoming involved in - that I could not find on pg 2829. (This may have been covered in the table and I may have missed it - if so, apologies). We are playing a bigger role in ensuring that the organisation has timely access to financial resources by working with the respective programme teams to provide support for identifying and generating sources of income/resources and ensure this will adequately fund our investment plans and internal resource allocations. 146 The 12 principles do broadly reflect the elements of finance for me and I don't believe they are too prescriptive. I had some comments: Very useful, thorough and comprehensive. This is something I would be able to apply as a framework within my organisation and I think this will help to get a feeling for where an organisation is in terms of management accounting maturity (e.g. if an organisation is primarily involved in 'preparing relevant information' activity - it still has a lot of potential to grow). It would also be very useful in generating KPI's to measure the effectiveness of performance both at a departmental level and at an individual (staff) level. - Budgeting (page 28) should help to manage variances; overspends may be avoidable and therefore need to be mitigated in other areas of the department or business. Equally under spends may indicate that some key business objectives are not being met - External reporting: this should also be seen as a way of celebrating success by illustrating organisational achievements - Resource allocation: I wasn't sure about this as this may be part of the budgeting process. Continuous improvement and lessons learned should permeate across some of the other principles - Risk management should also look at taking advantages of opportunities on the assumption that not all risks are negative - Project management: whilst this should focus on controls, the nature of some projects or their timeframe may mean that they could be modified to encompass other cross organisational working or opportunities, albeit whilst being mindful of scope creep. 147 It's a great summary of all 12 areas, and very comprehensive. One area I am Applying the principles to each of these areas is probably over engineered. I would 51 Response Number 150 Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? clearly missing is Mergers & Acquisitions. This is from identifying a ‘target’, preparing and presenting business case, to decision making, execution and post-merger integration (go to market and legal integration). We absorb a significant amount of the management accountancy skills in this area. not do it to avoid confusing things. I believe Figure 13 is sufficient to cover the application of the principles. - Intangibles to represent a company’s real values (ex: brand valuation, intellectual capital, etc) The Performance Management Cycle practice areas narrows the scope to MI, and has limited the applicability in terms of implementation. Thereby also limiting the scope of career development to MAs - Sustainability (e.g. Business Models to measure Carbon Foot print etc.) - Consider addition of a practice area that would provide an assessment of 'business value' to the twelve core practice areas identified, with a view to emphasize the value creation role and forward looking nature of management accounting. - Practice areas seem very old school and basic. 151 The practice area number 8 can be removed because “Regulatory adherence and compliance” is largely a function of financial accounting. Practice area number 3, “External reporting”, should be renamed into “Coordination with external reporting” thus underlining the fact that the ways and frameworks of external accounting are not a subject matter of management accounting, but that the management accounting information can be actively used for external reporting purposes. An additional practice can be added. This is «Controlling business processes», which, in essence, stands for operational internal control and monitoring of the business environment in order to ensure sustained value creation by implementing principles of deviation control and disturbance control. This area has its own set of problems (day-to-day management), methodological tools and professional competencies required from the employees. People are the company’s most important non-financial value-creating factor, which has its financial equivalent – the cost of labor. In practice, management accountants take part in developing motivation programs for operations managers or prepare relevant information when motivationrelated decisions are being made. The aim of motivating company’s staff (both financially and non-financially) is to meet business’s strategic objectives. The KPIs should be measured and strong performance should be rewarded. So when designing a motivational program, it is important to strike a balance between employee’s personal interests, those of his department and of the company as a whole. I think that this aspect of management accountant’s work is not covered by these 12 practice areas. 52 Response Number Do the 12 core practice areas cover the main elements of your finance function? Are there other areas that should be covered? 152 The 12 core practice areas do address all of the main areas of activity in relation to the broad remit of Finance that play a key role in the overall financial management processes that operate within a company. Applying the principles to each of these core practice areas could provide a way of assessing whether an organisation is focusing on the right things but also looking at how well the activities are being performed. Of course, the document is pitched at a very high level so in order to be able to use it would require a considerable amount of effort, depending on the size of the organisation to work through this systematically to make it relevant to the specific organisation. 154 The core practice areas do not include an indication that management accountants engage in performance measurement / strategy realization measurement. Their tasks fail to mention internal reporting, either. Descriptions of the core practice areas: Do you agree with the way in which GMAPs are applied to the core practice areas? Does it work or is it too prescriptive? Further comments? They are understandable and sufficient. The detailed presentation of the Principles prevents them from being interpreted in an incomplete or incorrect way, especially in countries or businesses with less developed management accounting cultures, and given the fact that the understanding of the role and objectives of management accounting differs among management accountants and managers, as does their experience in the field. • fail to clearly emphasise a future-oriented stance (especially in a long-term perspective); • put too much emphasis on the internal perspective, failing to observe the importance of market information and benchmarking. Do they operate in this way or are they too prescriptive? The Principles, as any principles, are prescriptive by nature. 157 In the document one of the 12 areas of management accounting practice is identified as budgeting. I agree that this should be one of the areas but question if the title should be reconsidered. In today's environment there is more and more discussion and movement to going away from a historical concept of budgeting, which usually connotes an annual process. More companies are experimenting with rolling forecast and other methods than an annual budget process. You may consider using a term like forecasting or planning as an alternative. This encompasses budgeting but can also be broader in context. Another area of management accounting practice is financial controls. It appears that much of what is now evolving as shared services would fall into this area. With so much happening in this area you might want to consider breaking it out separately or possibly talking about it more specifically in the document. 53 Question 8 What was the current role of the management accounting in your organisation? (a) Do you agree with the view that management accounting helps your board of directors to make decisions which are more long term in nature than would otherwise be the case? (b) Do you agree with the view that management accounting is based on empirical analysis and largely avoids conjecture? Response Number What was the current role of the management accounting in your organisation? Do you agree with the view that management accounting helps your board of directors to make decisions which are more long term in nature than would otherwise be the case? 3 Yes 4 Yes 8 Budgeting and estimation parts of analysis are always subjective and it is necessary sometimes to debate the assumptions and have plans that are not fully supported by all the players, obviously the Management Accountant must listen and act objectively, but sometimes you will be guessing or working on someone else’s guess. 12 Management Accounting in my organisation provides reliable information in a robust control environment supporting sound decision making by management 68 I strongly agree that management accounting helps the board make more effective short-term and long-term decisions. I also agree that management accounting promotes a greater evidence based approach to decision-making 69 On the question of MA helping the board to make decisions - yes 85 Most business identify finance and accounting functions with numbers and number crunching - is it the intention to engage the business, a set of professionals or lay down the perimeters of the function or all or any of the above? This is not clear from the document. Do you agree with the view that management accounting is based on empirical analysis and largely avoids conjecture? On the view that MA is based on empirical analysis - yes. In contrast financial accounting and cost accounting are clearly delineated by CBOK and functional expertise. They also deliver different perspectives on numbers from the same set of financial transactions. Management accountants legacy began by refocusing cost accountants as entity specialist and same cannot be left out at this juncture. 88 Management accountants prepare a picture of the current financial position and what it might look like in the future if the business continues as it has. 54 Response Number What was the current role of the management accounting in your organisation? Do you agree with the view that management accounting helps your board of directors to make decisions which are more long term in nature than would otherwise be the case? Do you agree with the view that management accounting is based on empirical analysis and largely avoids conjecture? Management accountants need to be like clairvoyants. They can use empirical evidence as a starting point but have to make assumptions based on future 89 I would suggest the Financial Accountants present the “strategic goals” of the business and the Management Accountant delivers the journey. Management Accountants deliver the way the goals can be achieved what steps will be undertaken and is very useful at delivering the message to the business. I believe MA’s can deliver on both fronts. Some MA’s get to a point within the company that they know the business like their clothes, therefore “gut feel” can be quite accurate and successful. Obviously comes with time. 90 It is called Performance Reporting and only covers a fraction of what it could. It is limited by the understanding and skillsets of the management accountants. Some professional judgment is required which some people may see as conjecture. What it is depends on the level of professional judgment. 102 Understanding ‘management accounting as the ‘function’ and not the ‘department’, it is to provide the basic data and produce the necessary figures, reports and documentation (amongst other things) to support a planning process orchestrated by the CORPORATE PLANNING function. The same ‘reports/numbers’ are also used in the regular and routine, monthly management accounting reporting system. A full response would take us in to epistemology, which is not addressed in the Draft document – but most longer-term forecasts are inevitably subjective and not empirical (nor ‘evidence-based solutions’ [p. 5]). A discussion of this sort could very easily become a semantic debate! 105 To provide most of the areas covered in figure 10 and to give confidence to the board about the information that decisions are being based upon. Other parts of the business hold more influence as the company is very sales driven and while the good times last then all the strategic focus is on the sales pipeline and nothing else really matters. Conjecture plays an important part of influencing strategic decision making and should be an area in which management accounting plays an important part. 111 Management Accounting has a direct supporting and guiding role for our board. The analyst has a role all management meetings. Management Accounting is based on data produced by the ERP system or published information on competitors and the market. Conjecture is avoided and there 55 Response Number What was the current role of the management accounting in your organisation? Do you agree with the view that management accounting helps your board of directors to make decisions which are more long term in nature than would otherwise be the case? Do you agree with the view that management accounting is based on empirical analysis and largely avoids conjecture? is a gap analysis between what is known or surmised. 112 Whilst it is largely based on empirical data, the majority of management accounting is forward looking, extrapolating and guesstimating. To improve the quality of the modelling the management accountant has to apply an informed “interpretation” of certain events, if for nothing else that to identify the most appropriate scenarios to model. The better the management accountant’s understanding of the business, the better this interpretation and the greater their value to the organisation. Any such interpretations should always be highlighted and may well come under scenario planning so that decision makers understand strict empirical scenario and more conjectured scenarios. In my experience the smaller the organization, the greater the conjecture by the management accountant, either because there is less or poor quality empirical data to use or because the management accountant has a more general role and is therefore closer to the business. 115 The current role of management accounting in my organisation is diverse. Traditionally and routinely, budgeting, external reporting and regulatory compliance are three (3) of the most common practices found in most organisations, including mine. Infrequently, pricing and product decisions, risk management and project management are practised in my organisation. Other areas may be practised to a great extent or otherwise depending on the nature of the industry and the functions delegated to me. I personally believe that management accounting helps an organisation to make decisions which are more long-term in nature than would otherwise be the case. However, in my case, the situation is different. My board of directors are completely ignorant of the importance of the finance function, not to mention appreciating the role of management accounting. They are also extremely cost-conscious and believe that a business can sustain its operations without the need of a management accountant; hence their view on short-term profit-taking decisions as opposed to long-term business sustainability and survival decisions. Management accounting is based on empirical analysis and largely avoids conjecture. The role of any accountant is to base its actions and decisions on hard information, evidence and knowledge. This principle serves as a guide in driving an accountant towards providing credible and reliable information which a business uses to make decisions, and this is no exception to the case of a management accountant. However, given the subjective and future-oriented nature of this area of accounting, there are often cases where management accountants have to utilise incomplete 56 Response Number What was the current role of the management accounting in your organisation? Do you agree with the view that management accounting helps your board of directors to make decisions which are more long term in nature than would otherwise be the case? Do you agree with the view that management accounting is based on empirical analysis and largely avoids conjecture? information to make recommendations to management of organisations. Despite having to use scientific tools and techniques to assist them in arriving at reliable decisions, yet the role of management accountants is not perceived as being significant and relevant in the minds of organisations. 116 Agree that this should be the role in organizations but sense that it usually is not. That is, US organizations typically have a short-term view and will use conjecture to inform decisions; this is purely speculative (isn't that ironic). I feel that management accounting can let the Board make prudent decisions today which may have long term implications. Concomitantly, the Board must realize that as management accounting evolves and changes, prior decisions and conclusions must be re-evaluated. Yes, but it is important to recognize that the use of data to speculate or brainstorm is valid. But the data itself should not be conjectural unless it is so identified. Management accounting can help boards think more long-term in decisionmaking, but the pressure for short-term performance for publicly traded organizations may take priority. We hope the second bullet is true. It is not unusual for management to request data to support a favoured project. Management accounting aids in decision making through our annual budgeting and planning process. But, this influence is often limited to this time frame. The remainder of the year, management accounting is focused on short-term decisions. This often leads other areas to drive long-term decisions through project or system needs, rather than the health of the financial system. Management accounting's role in my organization varies greatly due to our size. There is a significant emphasis on budgeting, financial controls, external reporting, and regulatory compliance. However, lately there has been greater emphasis on cost transference. Yes, management accountants play a key role in decision making. I do agree that management accounting is based on empirical analysis. Agree with the role as described. yes that seems reasonable, but a Cost and management accountant can never take a lead role in decision making because of CPA's and tax attorneys get more recognition in the organization. 125 Definitely yes. Management accounting plays the decision support role and is one of the main sources of information for management including strategic decision-making. 57 Response Number What was the current role of the management accounting in your organisation? Do you agree with the view that management accounting helps your board of directors to make decisions which are more long term in nature than would otherwise be the case? 128 In our organization management accounting plays a role in all the following areas: pricing/costing, cost management, group investment appraisal, business control, business reporting and analysis, project management, enterprise risk management, treasury and cash management, continuous improvement that drives value creation and improves productivity 133 The finance function in our organisation plays three roles. It ensures compliance with accounting standards which goes beyond the boundary of international reporting standards to include the requirements of Managing Public Money. It seeks to ensure compliance with the legislation that confers powers on the organisation to perform certain types of financial activity, e.g. What and how much it can charge customers for, whether it can provide grant, or whether activities are compliant with State Aid rules. And it seeks to drive performance, improve transparency and efficiency and support decision makers to use resources as effectively and efficiently as possible. The finance function has traditionally provided most value in the two compliance areas with less emphasis on performance management and resource allocation. This has been largely supported by a planning function, populated by staff from a business rather than a management accounting background. The organisation has begun to professionalise its management accounting function over the past few years and made huge strides, a process which has required and continues to demand cultural change from managers to accept and use financial information to fully inform their decision making. Do you agree with the view that management accounting is based on empirical analysis and largely avoids conjecture? If we did not agree with (a) and (b) it would call into question the strategy of the organisation to embed financial management skills and capabilities into the organisation and to develop and enhance the role played by management accounting within it. 135 The current role of management accounting is mainly focused on Project Accounting and Infrastructure Asset Maintenance Accounting. I agree with the view that strategic management accounting could help our board to make decisions that are more long-term in nature. 140 The role of management accounting in my organisation is to provide a clear picture of the current financial position of the company, and to provide forecasts to senior management. These will then form the basis for decisions which may affect both the short and longer term direction of the company. Yes I agree that management accounting is based on empirical analysis and largely avoids conjecture. This does not mean that the information has to be extremely accurate all the time. It may be approximate but should be an adequate reflection of reality so that they can be relied on with reasonable confidence for taking decisions. I certainly agree that management accounting is based on empirical analysis. This is necessary to give as high a degree of confidence as possible in the information provided. 58 Response Number What was the current role of the management accounting in your organisation? Do you agree with the view that management accounting helps your board of directors to make decisions which are more long term in nature than would otherwise be the case? 145 150 Do you agree with the view that management accounting is based on empirical analysis and largely avoids conjecture? I absolutely agree that management accounting should be evidence based rather than anecdotal. I have worked in organisations which embrace both. Unsurprisingly, an organisation leaning more towards evidence based decision making, understands and respects what a management accountant does. Quite limited in the Sri Lankan market. Financial Accounting takes more precedence in many organizations. The need to align management accounting with the skills set of financial accounting is becoming a standard requirement. Advancements of IT have made decision cycles shorter despite the long term nature of management accounting. In the modern times one also need to carryout research on future trends, (changes in technology, environment) and conjectures to the future may also be required in the ever changing dynamic business world. 153 Role of management information in my organization: - information on progress in achieving strategic goals - trigger for process improvement - information to key stakeholders on realization of their agenda - benchmarking - Guides on information relevance - Compares data sources and identifies inconsistencies - Provides out of box view on data trends 154 Yes, it helps in long term decision making (which includes, for instance, taking decisions regarding new study programmes, strategic partnerships). We agree that in principle management accounting is based on empirical analysis. In our organisation, management accounting is still in development – not all information is generated in a timely fashion, so sometimes managerial decisions are based on conjecture. 59 Question 9 How do you currently assess the quality of your management accounting capability? (a) Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? (b) Do you believe that it is right to pursue the route of principles rather than rules? (c) Can principles work without some form of accreditation system? (d) Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? (e) To what extent does your organisation develop skills and talents within its finance function? Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? 3 Yes 4 Yes 8 No - don't agree it’s a pretty intrinsic thing, you are either getting the information you want or not. That said a report in regards of how an organisation performs against section 5 of this document would be useful, certainly in larger organisations, to ensure that all the angles are covered. Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? Yes a tool is always helpful, but so is the understanding that its use would be optional not mandatory, to be used when required. Very small transactions based accounts team, so not relevant, other than for myself and I follow the CPD rules. Principles are definitely superior to rules in all things, having come out of financial services the rules based approach completely failed to stop ill principled decision takers. Principles also allow faster adaption to changing realities and allow for many voices to be heard. Rules are often subject to amendment and confused complexity as they fail to deal with various scenarios, e.g. should a hotel chain that 60 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? undergoes constant renovation/improvement have to depreciate their buildings? Is it murder when you act in self defence? Should you always increase prices to customers in a monopoly? Surely the accreditation system is CIMA membership, cpd and complaints/disciplinary. 12 By using CIMA's online CPD planner/the professional development cycle 68 Yes, principles are considerably more effective and enduring than rules, in this context. However, there is value to the business in having periodic objective assessment of adherence to any such principles. In my organisation we have a finance “capability framework” for managing people development. There are three core areas of capability; control, insight and influence. There are three levels of assessment; core, experienced and mastery. The Principles can be used to inform a review of the framework and also validate it. 69 (a) Don't know. (b) Yes. Don't know. Staff are encouraged and supported in pursuing appropriate professional qualifications. (c) One of the things implied by an accreditation system is that people not accredited are not capable of following the principles. This is not the case as there are many competent professionals performing management accounting functions, many of whom may be accredited in some way 61 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? through other organisations or professional institutes. 84 As rightly explained in the paper that effective Management Accounting Practices would be an integral part of sustainable success of the organization. It is imperative that an organization assesses the maturity of its MA function. 88 I assess the quality when comparing budgets to actuals and revised forecasts to out-turn, because it is not empirical it has to be principle based, but within the regulatory framework. The management accountant can’t agree a budget for something which would be ultra vires or in breach of funding agreements etc. Principles are intrinsic. Any principal could be evidenced by an outcome. How could this be accredited? I think accreditation would give assurance to users of finance but what benefit would it actually give the finance profession? The focus in the public sector is still about streamlining and workloads are at record highs. Adding in another layer of assurance would not help. The annual performance appraisal combined with the team objective setting is a good enough tool. 89 The Principles is a fresh approach and is more reflective of real business. Setting rules will never satisfy whereas principles can be moulded to cover all business workings. 62 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? 90 (a) We don’t. If they had the ability to take into consideration whether certain capabilities were required and the ability to assess the level of maturity that is required. However, a growing field in IT is the Information Systems Auditor (CISA). The importance of Information is exceeding the importance of IT and we may see a new field emerge, the Information Management Auditor (another kind if CIMA) or perhaps more importantly Information Governance Auditor which provides assurance of Information Governance. Just as boards are realising the need for IT Governance they may find that Information Governance is even more important than IT Governance. Our organisation now considers Information more important than IT. I suspect many others are experiencing similar paradigm shifts. To the extent of CPD requirements, our organisation understands the need for more training in IT. It doesn’t yet understand the importance of investing in Information Management 95 In organizations I have worked on, we have used consultants like Hackett, CEB and Deloitte. There is value in these 3rd party approaches and the depth of their panels, but often the action list boils down to generic reporting v analysis and spans of controls, rather than the deeper nature of value adding activities I would expect the practices and tools that are the implementation of the principles, are core to the CGMA/CIMA accreditation. Support career development through role and job definitions across our organization. Utilize resources from consultants and organizations like CEB for courses and materials. Utilize sharing within the organization 102 Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? The results from a diagnostic tool are bound to be contingent on the character and needs of the organisation. 63 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? No one set of techniques and skills will meet the needs of all organisations 105 (a) We don’t really do this in a meaningful way. Yes, I believe principals can be applied universally in a constructive way – it is more pragmatic in a chaotic world. Principals can be demonstrated and measured – it is for each CFO to determine what is appropriate for the business need. The main focus is on partnering and building relationships and influence as a priority. Technical skills are a given. 107 I looked at Risk Management, seems ok and Compliance. Being transparent about weaknesses is to be applauded but probably a step too far for most organisations. A valuable source of information about noncompliance is employees (and third parties) and they need to be encouraged to report. The essential value is that everyone knows their responsibilities and everyone complies without exception. Consistently applied discipline is also essential. The Management accountant collects relevant information to assure the effectiveness of the compliance process 109 Yes, certainly. I think, from the context that I am in. These could improve the professional standing for management accountants. 111 Benchmarking against principles would be useful. But would have to be adjusted for the A diagnostic tool is not required if an organisation has a properly constructed reporting framework that has internal We have a full developmental plan for all members of 64 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? importance of forecasting and internal reporting. Principles are more useful than rule because they are applicable across all types of organisations and operational environments. Principles need accreditation to give practitioners independence, status and objective rules to apply regardless of the organisational environment they work in. and external reporting focused on key targets the Finance Team. 112 Management’s confidence that the data used in forward modelling is sufficiently accurate and robust that they are can make decisions on an informed basis, so far as possible. Hindsight provides a good measure to the quality of past modelling and decisions i.e. monitoring. Wouldn't personally find a diagnostic tool useful We are a small team working for a fast growth organisation where all members of the team are constantly adapting and thinking on their feet. Training is on the job and talent attracts further responsibility and authority. 115 Currently, my management accounting capabilities and skills are relatively commendable although I do not always have the opportunity to practise every area of this subject. Sometimes, the working environment could contribute towards your ability to show out as an effective management accountant and this may affect the quality of your capability. Caution must be exercised as a diagnostic tool is a typical application of a rules-based system of assessment of a particular situation. Anything not included in the checklist may be exposed to manipulation or omission by the respondent, although this deficiency can be resolved partially by the use of a preferential system of response. A set of Global Management Accounting Principles would help a management accountant to benchmark his quality of management accounting capability. However, as mentioned above, the presence and use of this set of Principles cannot guarantee all those that make use of it will improve their management accounting skills Also, questions must be prepared diligently to ensure they are able to bring out the response needed for the purpose they were designed. Despite this point, a diagnostic tool remains static and rigid, and its ability to assess subjective and intangible issues, such as quality of management accounting or level of satisfaction remains questionable. A diagnostic tool is also unable to identify areas in a business that need improvement as it cannot include all items in its checklist for easy box-ticking by the respondent. Expression of ideas and opinions requires a descriptive and narrative approach in its implementation and in this 65 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? and capability. case, a principles-based approach is more likely to achieve this purpose. Principles encourage exploration of the mindsets in determining what is wrong or right. Rules are rigid and discourage the development or expansion of capability of a person. In reality, there are many business situations that do not fall entirely under one side of the circumstance. This requires a person to exercise judgement based on the condition of the situation at the time. In this regard, the ultimate step or decision taken may be influenced by that person’s previous experience, state of mind or pressure from external sources (peers, colleagues, friends, family members, etc). . 116 To my knowledge, we currently do not assess the quality of our management accounting capability. Yes, a diagnostic tool would be helpful. I believe some form of accreditation system is needed to make the principles legitimate, authoritative, and stronger. Any organization should welcome an opportunity for continuous improvement that a diagnostic tool can provide In my opinion, developing general principles rather than rules is the only option. Developing specific rules that apply generally to all organizations is very difficult. In attempting to go across a diversity of sectors, geography and organizations a principle based approach is the only choice. A diagnostic tool would be very helpful and could point out to our finance staff what areas are most crucial to improve our organization's quality of management accounting. To what extent does your organisation develop skills and talents within its finance function? We tend to develop skills through participation in special projects and some training. But, generally, skills are developed through doing the work, whether being trained by the supervisor or following developed procedures. These principles would seem to further assist staff in developing skills by expanding their horizon and encouraging them to learn more about how others apply these principles. This set of Principles would be very helpful to ensure that our organization is modelling 66 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? its roles and responsibilities on best practices. In reviewing the principles, our organization follows some, but there is definite room for improvement in adapting these principles. 117 There should be a diagnostic tool to enable chief finance officers and their teams to assess the quality of the management accounting. The finance team should always be utilizing the latest tools to fine-tune their skills and talents. 122 As we progress through these fundamental changes, I can see a place for applying the proposed diagnostic tool, amongst other tools, to assess our progress and identify gaps for further improvement. The ability to adapt this tool to the public sector environment would assist us in this. 125 Generally yes. However detailed guidance for some practice areas (financial control, risk management) would be valuable. Yes, diagnostic tool will be very helpful. It may be in a form of ICQ (Internal Control Questionnaire) with sets of precise questions for each area. This will enable organizations with limited resources to make audit of current processes in the most efficient way. 128 The quality of our management accounting capability is effective. However, there is room for improvement particularly for stakeholder value chain contribution. Yes, diagnostic tools, such as process mapping and gap analysis, would be definitely helpful to enable chief finance officers and their finance teams to assess the quality of management accounting in the organisation and identify areas that need improvement 130 Our management accounting capability is not really assessed 131 I currently do not assess my management capability, so I think that it would be great to We also have 1 – 2 soft skills trainings per employee per year. The organization supports technical skills development trough regular controllers (=management accountants) conferences and financing of additional professional education (local accounting seminars, CIMA). I would suggest differentiating the tool from the Principles. 67 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? Yes. Where we have used these, they have focused and driven improvement measures. However the diagnostic tool provided in Figure 15 feels very focused on private sector, manufacturing organisations. Staff is encouraged to qualify, and maintain CPD and to learn continuously. All staff have development actions in their Individual Performance Plan. We run both hard skills and soft skills training and development programmes. A diagnostic tool to assess the quality of management accounting in an organisation and identify areas that need improvement would be great. Though developing a tool that could apply to every business and business situation is likely to be very challenging given the range and diversity of issues addressed by management accounting. But one could begin with identifying some of more obvious areas where a diagnostic tool could be helpful. The organisation that I work for is a listed company and has an HR department supporting learning and development within the finance team. The performance development and review process of the company ensures that there is a continuous process of development of talent within the company. The performance development and review process is managed by the Line Manager with his direct reports have tool for such an assessment. 133 We have independently assessed our finance function capabilities using a CIPFA model on more than one occasion, developing action plans and seeking improvements across timeframes of two to three years before repeating the exercise. We have also used various techniques to evaluate our business finance (management accounting) function for example customer questionnaires which evaluate information provision, business knowledge and relationships or TIPAR (Timeliness, Information, Professionalism, Attitude, Result) analysis. (a) Yes (b) Yes (c) Yes and an accreditation may not be helpful. BS or ISO are often seen as tick box exercises rather than processes that really drive improvement. 135 It is unlikely that principles will work without some kind of accreditation system that involves acquisition of theoretical knowledge of the principles of management accounting and experience in the application of the same. The diagnostic tool could potentially comprise of: 68 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? a) Questions on strategy of the company b) Questions on business model c) The type of information needed for managing the operations and strategy of the company 140 We don’t formally assess the quality of our management accounting capability. 141 In general, route of principles seems vastly superior to the fixed set of rules but such solution would only work in certain organizational business areas, i.e. project management, management accounting, etc. The introduction of a set of global principles and a diagnostic tool would enable us to do approach this in a considered and scientific manner. On the other hand, official accreditation (e.g. from a board) for a conduct based on principles (which ought to be compiled in an organization’s dedicated document) is a must in order to outline generally accepted practices and assign certain responsibilities. 142 CIMA should look at the GRI training model where accredited trainers are provided with training content and training certificates are issued by GRI. It standardizes practice, rid the market of unscrupulous trainers and create a global brand just like the CIMA brand. 145 I think a set of principles and its application to management accounting practices would definitely provide benchmarking opportunities. Although these would provide As an internal tool, however, I think this is a big, revolutionary step in the right direction! 69 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? Yes, a diagnostic tool would be very helpful, particularly in the implementation of management accounting theories of Balanced Scorecard etc. Sri Lankan organizations send in their staff to Accounting workshops and also allow them to mix with other multi functional project teams in marketing/HR/ manufacturing etc. providing them a broader understanding of the organization some good internal KPIs, I am not really sure what value a formal accreditation system would add. There is a risk that any accreditation system would re-direct the focus towards a 'box-marking' exercise rather than embracing the spirit of what this is trying to accomplish. 150 It is good to have an accreditation system, similar to the Global Reporting Initiative(GRI) under Sustainability reporting 153 I assess the management accounting capability as high. However there are areas for improvement identified: - higher integration of existing tools - more in depth analysis on data available 154 As far as the University’s own management is concerned, management accounting is still in the development phase and management accountants are being trained. Our institution offers high quality management accounting education and the Department’s staff have extensive practical experience and theoretical skills. They can, provided that they are not only appropriately publicised and promoted by CIMA/AICPA experts and academics professionally involved in management accounting, but also endorsed by business managers actively participating in the promotion process. The Principles must be properly translated into national languages, 70 Response Number How do you currently assess the quality of your management accounting capability? Do you believe that a set of Global Management Accounting Principles would help you to benchmark and thus improve your capability? Do you believe that it is right to pursue the route of principles rather than rules? Would you find it useful to have a diagnostic tool to enable the chief finance officers and their finance teams to assess the quality of the management accounting in their organisations and identify areas that need improving? To what extent does your organisation develop skills and talents within its finance function? including Polish. 71 Question 10 Any other feedback that you believe would help us improve the Global Management Accounting Principles Response Number Further Feedback 1 Figure 15 regarding checklist, I think this would be very useful but need to map the principles, behaviors and core areas of practices. 5 Encompassed in all this would be risk analysis, current and emerging, cost of entry, sustainability and more!! This is where Management Accountants working with Marketing executives can be invaluable 8 Figure 1 is very unclear and steals the thunder of figure 3 (or 7 for more detail) which is what the document is supposed to be about 12 Whilst Figure 11 does make sense, it is very basic. Due to the vast amount of data available, it would be preferable to rename 'Management Accountant' as 'Management Accounting', and ‘Data Scientist’ to 'Data Science,' which demonstrates the need for more than one individual's involvement. Ideally, data will be channelled through the whole organisation in a structured way, leading to the involvement of all departments to varying degrees; this could be incorporated into the diagram. Data science and management accounting would be the co-ordinators of data mining. 13 Opportunities for Big Data 14 (1) It will be difficult to implement these principles in smaller enterprises due to constraints on resources (2) People managing these processes don't actually know how to manage - they do not understand. 18 Management accounting bases its foresight on historical, financial accounting 22 Communication skills are increasingly important for- interacting with non financial specialists, influencing, challenging and cutting through complexity. 27 Should provide an additional glossary for terms like outputs, outcomes, KPI's as these are often used interchangeably in business 29 Need to clarify foresight - does it include forecasting. 39 The pursuit of stakeholder value is a continuous process which cannot be aligned to a specific time period. MAP's need to include the capture of this continuous value creation. 41 Value can be created (or destroyed) in different ways. The issue of consistency vs relevance is important - MA needs to be adaptable. The role of the MA varies across and within organisations. 44 The MAP's seem to portray the MA as too much of a spectator or observer. 45 Some of the principles are outside the management accounting space - i.e. tax, compliance, price & product decisions. 46 A definition of MA is very important for Russia as we are still in the process of changing our system to be closer with the international one. The Soviet Union had a very different system of accounting. 47 There is a need to include the role of the MA as forward looking and to include GAP analysis. 51 Information presentation is very important - there should be guidelines on the presentation of information. Standards / codes of conduct should focus on Board and Senior Management roles and responsibilities and on objectivity and independence. 53 CIMA can play an important role in promoting ACMA in developing countries by utilising MA tools through CIMA qualified professionals. 55 The costs vs benefits of obtaining information should be considered. 72 Response Number Further Feedback 57 There should be a greater focus on the triple bottom line and corporate social responsibility. 58 The term "Business Model" must mean the same to all. One definition is "ownership, governance, stewardship, talent, capacity, integrated value system” 67 MAs represent the finance specialism. We need to take into account the cultural differences in the USA where MBA's don't necessarily have finance skills. 69 There are some who would disagree with the statement “The core practice areas of the finance function should be performed within the guidance of best practice Global Management Accounting Principles" (in Section 5). Stating that there was nothing before may come across as arrogant - these principles have always existed but may not have been capture in a single document like this before. Many finance professionals have followed these principles for years, not because they were following some published set of principles, but because it made sense to do so. These principles describe what good management accountants do - be careful of insinuating that without a published set of principles, it is not possible to do the right thing. 78 For a non -profit (NFP) organisation the role of financial and management accountants overlap 79 The CPA is not responsible for companywide people development but should have an input to companywide development philosophy. 81 Interesting and potentially very useful framework 92 Why not capitalize “Management Accounting” throughout the document? Care should be taken to use language consistently. For example “Strategy” is a noun while “Execute” is a verb. Use either “Strategy”, “Plan” and “Execution” or “Strategize”, “Plan” and “Execute” (see GMAP map). 99 Once again an excellent document. The challenge now is how to implement this. 100 Figure 8 -“The journey to effectiveness” (page 19): I am not sure that this is a good representation. The IFAC PAIBC stresses in its paper, The Role and Expectations of a CFO, the importance of commercial and communication skills for professional accountants who want to take up senior financial leadership roles. To describe and depict this as management accountants moving out of their comfort zone may not be helpful. Under the code of ethics, professional accountants should not take up roles for which they do not have the necessary competence. The principles should be more closely reconciled with financial reporting standards – although it should be recognised that FRS are looking at past information, whereas the principles are more forward looking. 107 Since we are global, English will not be the first language of many intended users. You need to be mindful of this and cut out, let’s say, the phrases that will be hard to translate, e.g. 2nd sentence on page 8 seems like a clumsy way of saying that the principles guide Management Accountants in what they do and how they do it. Cost transformation is a bit of jargon that probably hasn’t made its way around the world. Appears to be about eliminating waste, so why not say that. In “Stakeholder expectations” on page 15 - Suggestion would be to delete the word “ambiguous”. Is there a definition of what is meant by “sustainable success”? I think you are referring to minimised societal and environmental impacts resulting from business activity but maybe you simply mean for a long time. I presume that the principles and values must endure for a long, long time. I think it would be helpful to say whether CGMA members are obliged to follow these principles and values. I think it would be useful to say this so that users of this document know that if they employ a CGMA to do this work (as opposed to a planner, economist, etc.) that this is what they can expect. The section on Relationships is slightly concerning for me as it suggests that scarce resource and access to markets are allocated to those with the relationships and not to the most efficient producers on the basis of competitive bidding. It also suggests thoughts of corruption. The section about value sharing – not sure why this is included. Figure 6 – doesn’t do justice to the notion of the diagnostic tool. Lastly, quality, timely information can create value when it leads to consistently forecasted outcomes. Then the weighted average cost of capital is likely to be lower and thus value of the organisation will be higher. 114 Community should be included as one of the stakeholders at the beginning of the second paragraph under the heading “Stakeholder expectations”. 73 Response Number Further Feedback Page 14 - “Relationships” should include regulators and “Resources” should include intellectual property. Figure 12 – For people unfamiliar with Integrated Reporting Framework the diagram has inadequate explanation. If it is to be used, it should be included in an Appendix or should have more narrative to explain it and the relevance. What is interesting in the document is that there is no reference to the international or global dimension. I would also suggest that rather than use the expression driving better business through improved performance, you should use the expression driving value creation through information for decision making. In the preamble to the document, reference should be made to big data, predictive analytics, crowdsourcing, real time decision making and mobile technology and the impact and usefulness of information and the impact they are having on business decision making. The role of the modern management information professional should be set in this context. 115 When describing the Relationship (Page 14) in the Value Creation section, the document shows an organization’s relationships with suppliers, customers, investors, employees and the community, but it does not explicitly mention the relationship between the organization and regulatory bodies (i.e., Ministry of Finance, Ministry of Commerce, Taxation Bureau, and Banking Regulatory Commission). Since maintaining and improving such relationships have become increasingly important in the business operations, we suggest adding the relationship with “regulatory bodies” into the Relationship sub-section. Also, on the same page, when describing the Resources, the document indicates raw materials, technology, financial and other resources, but it does not explicitly mention human capital. Although human capital is not presented as an asset in the financial statements, it is the most fundamental resource to implement an organization’s strategy, execute business plans and create shareholder values. Nowadays, more and more organizations emphasize on the alignment of personal professional development needs with the company’s strategic objectives in order to motivate employees and achieve a win-win situation for both the company and the employees. Therefore, we suggest adding “human capital” into the Resource sub-section. 74
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