Australia’s Entry
Requirements
A guide for the travel industry
containing information on Australia’s
travel regulations, procedures
and carrier responsibilities
OCTOBER 2008
Australia’s Entry
Requirements
Disclaimer
Please note this information is correct at time of printing.
For up to date information see www.immi.gov.au
Feedback/suggestions regarding this manual can be sent to
Email: [email protected]
© Commonwealth of Australia 2008
This work is copyright. You may download, display, print and reproduce
this material in unaltered form only (retaining this notice) for your personal,
non-commercial use or use within your organisation. Apart from any use
as permitted under the Copyright Act 1968, all other rights are reserved.
Requests for further authorisation should be directed to the:
Commonwealth Copyright Administration,
Copyright Law Branch,
Attorney-General’s Department
Robert Garran Officers
National Circuit
Barton ACT 2600
Fax: 02 6250 5989
Email:[email protected].
Published by the National Communications Branch of the
Department of Immigration and Citizenship
6 Chan Street Belconnen ACT 2615
ISBN 978-0-983727-5-5
Contents
Introduction
1
1. Who is this guide for?
2
2. Carrier responsibilities
3
3. Travel documents
5
3.1 Australian passports
5
3.2 New Zealand passport holders
9
3.3 Other passport holders
9
3.4 Other acceptable travel documents
10
4. Fraudulent documents
15
5. Visa requirements
16
5.1 Electronic travel authorities/electronic visas
16
5.2 Visa Labels
16
5.3 Return endorsements and authority to return
18
5.4 Crew travel authority
19
6. Visa exceptions
6.1 Transit visa arrangements
20
20
Attachments
A – ICAO codes
21
B – Passengers who do not need to
obtain a visa before travelling to Australia
27
C – Tips for detecting fraudulent documents
30
D – ETA eligible passports
33
E – Acronyms
34
Introduction
Australia welcomes people travelling to Australia for business,
pleasure, study and those returning home after periods of absence.
The Australian Government seeks to ensure that only correctly
documented passengers and crew travel to Australia. The obligations
on international air carriers entering Australia are defined in the
Migration Act 1958 and Migration Regulations 1994.
Most passengers and crew have correct travel documents and
check-in arrangements usually proceed smoothly. However, a small
minority of passengers or crew will attempt to defraud carrier
personnel and Australian immigration authorities by boarding
Australian bound aircraft using false or fraudulent travel documents
and visas.
By providing this guide and working closely with carriers the
Department of Immigration and Citizenship (DIAC) hopes to improve
relationships with carriers and help carriers better understand
and processes.
AER – Australia’s Entry Requirements | Introduction
Australia’s Advance Passenger Processing (APP) entry requirements
1
1 Who is this guide for?
This guide is intended for carrier personnel and in particular, check-in
agents. It provides:
• an outline of Australian immigration entry requirements
• information on passports, visas and other travel documents
• details of how to process a passenger or crew member travelling
to or transiting Australia
• information on carrier responsibilities and
• details of how to get assistance.
This document is issued as a guide only. It is not meant to deal with
every situation. It will however provide advice on the most common
situations that check-in agents may have to deal with.
More information is available in the Travel Information Manual (TIM),
AER – Australia’s Entry Requirements | Who is this guide for?
TIMATIC, and at www.timaticweb.com.
2
2 Carrier responsibilities
The Department of Immigration and Citizenship (DIAC) seeks to work
closely with carriers to ensure that only correctly documented
passengers or crew board planes for travel to Australia. Prior to
boarding passengers or crew, carriers are expected to:
• ensure that the passport or travel document presented by the
passenger or crew member is acceptable for entry into Australia,
that the passport is valid, and that the passenger or crew
member is the rightful holder
• confirm if the passenger or crew member needs a visa, and if they
do, that the visa is valid and
• provide advance passenger information for every passenger and
crew on board the aircraft to Australian immigration authorities via
the APP system.
passport, expired visa, no visa held, or false documentation) to
Australia may face prosecution under the Migration Act 1958 or have
financial penalties imposed on them unless they can demonstrate
that all reasonable steps were undertaken at check-in to ensure that
all passengers or crew had acceptable travel documents.
The responsibility for deciding whether to carry a passenger or crew
member lies with the carrier in every case.
AER – Australia’s Entry Requirements | Carrier responsibilities
Carriers which bring inadmissible passengers or crew (eg. no
3
DIAC runs an Entry Operations Centre (EOC) which provides a
helpdesk facility to carriers. The EOC operates 24 hours a day, seven
days a week. Airports with or without an Airline Liaison Officer (ALO)
may contact the EOC at any time to inquire about the immigration
status of passengers or crew who are intending to travel to Australia.
The contact details for the EOC are:
Entry Operations Centre:
Canberra Australia (24 hour, seven days operation)
Phone: +61 1300 368 126 – Airline and other enquiries
+61 1300 368 970 – Seaport enquiries
Fax:
+61 1300 368 422
Sitatex: CBRIXCR
AER – Australia’s Entry Requirements | Carrier responsibilities
Email: [email protected]
4
3 Travel documents
Anyone travelling to Australia must have in their possession
documentation of their identity and nationality. The most common
and preferred travel document for international travel is a passport.
Other types of travel documents are also acceptable. For information
about other types of documents see Section 3.4.
3.1 Australian passports
Australia issues Standard (blue), Official (green) and Diplomatic (red)
passports. Standard Australian passports are 32 pages. Frequent
traveller passports will have 64 pages. Most Australian adult
passports are valid for 10 years. In some circumstances, the validity
may be less than 10 years. Seniors’ (75 years and over) and
children’s passports are valid for five years.
Holders of Australian passports have a right to enter Australia and
Examples of Standard, Official and Diplomatic Passports are
displayed on the following pages.
AER – Australia’s Entry Requirements | Travel documents
do not require a visa.
5
Australian Standard Passport
Cover:
AER – Australia’s Entry Requirements | Travel documents
Biographical details:
6
Australian Official Passport
Cover:
AER – Australia’s Entry Requirements | Travel documents
Biographical details:
7
Australian Diplomatic Passport
Cover:
AER – Australia’s Entry Requirements | Travel documents
Biographical details:
8
3.2 New Zealand passport holders
Holders of valid New Zealand passports do not require a visa to
board a plane for travel to Australia. New Zealand issues Standard
(blue), Official (green) and Diplomatic (red) passports.
Most New Zealand citizens will be granted an electronic Special
Category Visa (SCV) on arrival in Australia, subject to meeting health
and character requirements.
3.3 Other passport holders
All other travellers must be holders of a passport or another
acceptable travel document. Refer to Section 3.4 for other
acceptable documents. Passports must be valid and most
passengers travelling on a foreign passport will require an Electronic
Travel Authority (ETA) or a visa. For information on Australia’s ETA and
AER – Australia’s Entry Requirements | Travel documents
visa requirements see Section 5.
9
3.4 Other acceptable travel documents
At check-in, a small number of passengers or crew will present other
types of travel documents which are also acceptable for travel to
Australia. Some recognised authorities and many countries, including
Australia, issue a variety of other acceptable travel documents.
Holders of these documents will in most cases also require a visa.
Other acceptable documents include:
• Document for Travel to Australia (DFTTA) (visa required)
• Document of Identity (if holder is not an Australian citizen then
visa required)
• Certificate of Identity (visa required)
• Convention Travel Document (such as Titre de Voyage –
visa required)
• Laissez Passer (visa required)
• Military Identity Documents (issued to members of the armed
AER – Australia’s Entry Requirements | Travel documents
forces of the following countries, provided travelling on duty and
10
holding a Movement Order): Antigua and Barbuda, Bahamas,
Barbados, Belize, Brunei Darussalam, Canada, Fiji, Grenada,
Jamaica, Malaysia, Mauritius, New Zealand, Papua New Guinea,
Singapore, Solomon Islands, St. Kitts & Nevis, St. Lucia, St.
Vincent and the Grenadines, Thailand, Tonga, Tuvalu, United
Kingdom and the USA).
For further details carriers should refer to TIM.
Examples of a DFTTA, Document of Identity, Certificate of Identity and
Titre De Voyage and are displayed on the following pages.
Document for Travel to Australia
DFTTA
AER – Australia’s Entry Requirements | Travel documents
Note: Example not to actual size. The DFTTA is A4 in size
11
Australian Document of Identity
Cover:
AER – Australia’s Entry Requirements | Travel documents
Biographical details:
12
AER – Australia’s Entry Requirements | Travel documents
Certificate of Identity
Cover:
Biographical details:
13
AER – Australia’s Entry Requirements | Travel documents
Titre De Voyage
Cover:
Biographical details:
14
4 Fraudulent documents
Fraudulent documents include those obtained because of false or
misleading statements. They may also be counterfeit or fraudulently
altered. They may not always be easily identified or detected but
check-in agents should be aware that some passengers will attempt
to board an aircraft using these documents.
The biographical page of a travel document is the section most likely
to have been altered. Check-in agents should pay particular attention
to the photograph in the document. It should match the passenger or
crew who is presenting for check-in.
Suspect documents should be referred to a supervisor or the
Australian Airline Liaison Officer (ALO), if there is one in the airport or
region. Fraudulent travel documents are not valid for travel to
Australia. See Attachment C for tips on detecting fraudulent
AER – Australia’s Entry Requirements | Fraudulent documents
travel documents.
15
5 Visa requirements
With few exceptions all passengers and crew travelling to Australia
must hold a valid visa, an Electronic Travel Authority (ETA) or a Crew
Travel Authority (CTA). Australian and New Zealand passport holders
and passengers listed in Attachment B are not required to obtain a
visa or an ETA.
Additional information about Australian visas can be found at 
www.immi.gov.au.
5.1 Electronic Travel Authorities/
electronic visas
DIAC issues a range of electronic visas (eVisa) and ETAs.
Carriers should be aware that there will not be any physical evidence
of an eVisa or ETA in a passenger’s or crew member’s
AER – Australia’s Entry Requirements | Visa requirements
travel document.
16
Check-in agents are able to determine whether an ETA or an eVisa is
held by completing an APP transaction through the APP System or a
TIETAQ check through the ETA System.
A list of ETA eligible passports is at Attachment D
5.2
Visa labels
Visa labels are the traditional hardcopy visas which are affixed into the
travel documents of passengers (see example of visa label on next
page). Today, only a small number of passengers are travelling with
printed visa labels.
Passengers may present at check-in with two passports – a valid
passport and an expired passport holding an Australian visa that is
still valid for travel.
Provided the visa is still valid (check the expiry date of the visa or refer
to the EOC if unsure) and the passenger has a new passport they are
considered to be adequately documented for travel to Australia.
Below are examples of two of the most common visa labels that may
be presented at check-in. Not all visa types are shown in
this booklet.
AER – Australia’s Entry Requirements | Visa requirements
Red and blue/green visa labels
17
5.3 Return Endorsements and Authority to Return
These visas were only issued to permanent residents of Australia and
are in the form of a stamp. These types of visas were issued prior to
the visa label regime. This older style of visa will only be seen in very
limited circumstances. They are valid for travel to Australia provided
the holder has not been absent from Australia for more than three
years. Check-in agents should look for the last departure stamp from
Australia (see example on page 19) in a passenger’s passport to
verify absence has not been longer than three years. These visas will
be in expired passports. Examples of Return Endorsements and
Authority to Return stamps are shown below and on next page.
AER – Australia’s Entry Requirements | Visa requirements
Return Endorsements
18
Authority to return to Australia
Departed Australia stamp
5.4 Air Crew Travel Authority (CTA)
and must be registered with a Crew Travel Authority (CTA). A CTA is
valid for the life of the passport. There is no evidence of the CTA
registration in a passport.
A CTA registration can be completed easily online via the APP
website www.eta.immi.gov.au/app.html. Carriers will have registered
users who can access the APP website. If carriers require additional
staff to be registered to access the APP website they should send an
email to the APP Mailbox [email protected].
The APP website also provides a facility for carriers to check if crew hold a
CTA. It can also provide information on the validity of a CTA.
Registration of crew is usually completed by the carrier personnel or
crewing areas.
AER – Australia’s Entry Requirements | Visa requirements
All crew are required to hold a valid passport and airline identification
19
6 Visa exceptions
Although most passengers travelling to or through Australia require a
visa there are some exceptions. These include certain Military and UN
personnel, certain transit passengers, Permanent Residents of
Norfolk Island and New Zealand passport holders. A comprehensive
list is at Attachment B. This information is also available in TIM.
6.1 Transit visa arrangements
Nationals not listed in the transit passenger section at Attachment B
require a visa to transit through Australia even if they simply pass
through an airport on connecting flights and so do not pass through
immigration clearance.
The only transit visa is the Transit Visa Subclass 771. These visa
holders must show proof of a return or onward ticket for a destination
other than Australia. Once a Subclass 771 transit visa is granted,
travellers are able to stay in Australia for a maximum of 72 hours, and
AER – Australia’s Entry Requirements | Visa exceptions
are able to board domestic flights (as they have gone through
20
immigration clearance).
Attachment A
ICAO codes for countries and regions
Afghanistan
ICAO
Code
Country
ICAO
Code
AFG
Benin
BEN
Albania
ALB
Bermuda
BMU
Algeria
DZA
Bhutan
BTN
American Samoa
ASM
Bolivia
BOL
Andorra
AND
Angola
AGO
Bosnia and
Herzegovina
BIH
AIA
Botswana
Antarctica
ATA
Bouvet Island
BVT
Antigua and Barbuda
ATG
Brazil
BRA
Argentina
ARG
British – Citizen
GBR
Armenia
ARM
GBD
Aruba
ABW
British – Dependant
Territories Citizen
Australia
AUS
British – National
Overseas
GBN
Austria
AUT
AZE
British – Overseas
Citizen
GBO
Azerbaijan
Bahamas
BHS
GBP
Bahrain
BHR
British – Protected
Person
Bangladesh
BGD
British – Subject
GBS
Barbados
BRD
Brunei Darussalam
BRN
Belarus
BLR
Bulgaria
BGR
Belgium
BEL
Burkina Faso
BFA
Belize
BLZ
Burundi
BDI
Anguilla
BWA
AER – Australia’s Entry Requirements | Attachments
Country
21
AER – Australia’s Entry Requirements | Attachment A
22
Country
ICAO
Code
Country
ICAO
Code
Cambodia
KHM
Djibouti
DJI
Cameroon
CMR
Dominica
DMA
Canada
CAN
Dominican Republic
DOM
Cape Verde
CPV
East Timor
TMP
Cayman Islands
CYM
Ecuador
ECU
Chad
TCD
Egypt
EGY
Central African
Republic
CAF
El Salvador
SLV
Chile
CHL
Eritrea
China
CHN
Estonia
EST
Christmas Island
CXR
Ethiopia
ETH
Cocos (Keeling) Isl
CCK
Falkland Islands
FLK
Colombia
COL
Faroe Islands
FRO
Comoros
COM
Fiji
FJI
Congo
COG
Finland
FIN
Dem Rep of the
Congo
COD
France
FRA
Cook Islands
COK
France – Metropolitan
FXX
French Guiana
GUF
French Polynesia
PYF
ATF
Equatorial Guinea
Costa Rica
CRI
Cote D’ivoire
CIV
GNQ
ERI
Croatia
HRV
French Southern
Territories
Cuba
CUB
Gabon
GAB
Cyprus
CYP
Gambia
GMB
Czech Republic
CZE
Georgia
GEO
Czechoslovakia
CSK
Denmark
DNK
South Georgia and
the South Sandwich
Islands
Germany
Ghana
Gibraltar
Great Britain – Citizen
ICAO
Code
SGS
D
GHA
GIB
GBR
Great Britain – National GBN
Overseas
Greece
GRC
Greenland
GRL
Grenada
GRD
Guadeloupe
GLP
Guam
GUM
Guatemala
GTM
Guinea
GIN
Guinea-Bissau
GNB
Guyana
GUY
Haiti
HTI
Heard and Mcdonald
Islands
HMD
Honduras
HND
Hong Kong (SAR)
HKG
Hungary
HUN
Iceland
ISL
India
IND
Country
ICAO
Code
Indonesia
IDN
British Indian Ocean
Territory
IOT
Iran
IRN
Iraq
IRQ
Ireland
IRL
Israel
ISR
Italy
ITA
Jamaica
JAM
Japan
JPN
Jordan
JOR
Kazakhstan
KAZ
Kenya
KEN
Kiribati
KIR
Korea, Republic of
(Sth)
KOR
Korea, Dem Peoples
(Nth)
PRK
Kuwait
KWT
Kyrgyzstan
KGZ
Lao Peoples Dem Rep
LAO
Latvia
LVA
Lebanon
LBN
Lesotho
LSO
Liberia
LBR
Libyan Arab Jamahiri
LBY
AER – Australia’s Entry Requirements | Attachment A
Country
23
Country
AER – Australia’s Entry Requirements | Attachment A
Liechtenstein
24
ICAO
Code
LIE
Country
ICAO
Code
Morocco
MAR
Lithuania
LTU
Mozambique
MOZ
Luxembourg
LUX
Myanmar
MMR
Macau
MAC
Namibia
NAM
FYROM – Former
Yugoslav Republic
of Macedonia
MKD
Nauru
NRU
Nepal
NPL
Madagascar
MDG
Netherlands
– Kingdom
NLD
Malawi
MWI
Netherlands Antilles
ANT
Malaysia
MYS
New Caledonia
NCL
Maldives
MDV
New Zealand
NZL
NIC
Mali
MLI
Nicaragua
Malta
MLT
Niger
NER
Marshall Islands
MHL
Nigeria
NGA
Martinique
MTQ
Niue
Mauritania
MRT
Norfolk Island
NFK
Mauritius
MUS
Northern Mariana Isl
MNP
Mayotte
MYT
Norway
NOR
Mexico
MEX
Oman
OMN
Micronesia –
Federated States of
FSM
Pakistan
PAK
Moldova, Republic of
MDA
Palau
PLW
Monaco
MCO
Palestinian Authority
PSE
Mongolia
MNG
Panama
PAN
Montenegro
MNE
Papua New Guinea
PNG
Montserrat
MSR
Paraguay
PRY
Peru
PER
NIU
ICAO
Code
Country
ICAO
Code
Philippines
PHL
Singapore
SGP
Pitcairn
PCN
Slovak Republic
SVK
Poland
POL
Slovenia
SVN
Portugal
PRT
Solomon Islands
SLB
Puerto Rico
PRI
Somalia
SOM
Qatar
QAT
South Africa
ZAF
Refugee as per Article
1, 1951 Convention
XXB
Spain
ESP
Sri Lanka
LKA
Refugee other than
Article 1 of 1951
Convention
XXC
Stateless Person
XXA
St Helena
SHN
KNA
Reunion
REU
St Kitts & Nevis
Romania
ROM
St Pierre and Miquelon
SPM
Russian Federation
RUS
VCT
Rwanda
RWA
St Vincent & the
Grenadines
Sahara, Western
ESH
Sudan
SDN
Saint Lucia
LCA
Suriname
SUR
SJM
Samoa
WSM
Svalbard and Jan
Mayen Island
San Marino,
Republic of
SMR
Sweden
SWE
Swaziland
SWZ
Switzerland
CHE
Syrian Arab Republic
SYR
Taiwan
TWN
Sao Tome and Principe
STP
Saudi Arabia
SAU
Senegal
SEN
Serbia
SRB
Serbia & Montenegro
SCG
Seychelles
SYC
Sierra Leone
SLE
Tajikistan
TJK
Tanzania
TZA
Thailand
THA
AER – Australia’s Entry Requirements | Attachment A
Country
25
AER – Australia’s Entry Requirements | Attachment A
Country
26
ICAO
Code
Country
ICAO
Code
Timor – East
TMP
United States
USA
Timor – Leste
TLS
Unspecified Nationality
XXX
Togo
TGO
Uruguay
URY
Tokelau
TKL
Uzbekistan
UZB
Tonga
TON
Vanuatu
VUT
Trinidad and Tobago
TTO
Vatican City State
VAT
Tunisia
TUN
Venezuela
VEN
Turkey
TUR
Vietnam
VNM
Turkmenistan
TKM
Virgin Islands (Brit)
VGB
Turks and Caicos
Islands
TCA
Virgin Islands (US)
VIR
WLF
Tuvalu
TUV
Wallis and Futuna
Islands
Uganda
UGA
Yemen, Republic of
YEM
Ukraine
UKR
Yemen
YMD
United Arab Emirates
ARE
Yugoslavia
YUG
United Kingdom
– Citizen
GBR
Zaire
ZAR
Zambia
ZME
United Kingdom
– National Overseas
GBN
Zimbabwe
ZWE
Attachment B
Passengers who do not need to obtain a visa
before travelling to Australia
(from TIMATIC or TIM)
All persons entering Australia must hold a visa except for:
1. nationals of Australia
2. members of the Armed Forces, provided they are travelling on
duty, hold Military Identification or a valid passport, and also hold
Movement Orders from one of the following countries: Antigua &
Barbuda, Bahamas, Barbados, Belize, Brunei Darussalam,
Canada, Fiji, Grenada, Jamaica, Malaysia, Mauritius,
New Zealand, Solomon Islands, St. Kitts & Nevis, St. Lucia,
St. Vincent & the Grenadines, Thailand, Tonga, Tuvalu,
United Kingdom
3. Armed Forces of Malaysia, Papua New Guinea, Singapore
a) military personnel holding Movement Orders and either Military
Identification or a valid passport
b) civilian component of ‘a)’ above, provided they hold a valid
passport and a Status Certificate stamped in their passport or
on official letterhead
4. accompanying or joining spouse or dependant relatives of ‘2’,
‘3a)’ or ‘3b)’ if they hold a valid passport and either Movement
Orders or a Status Certificate
5. permanent residents of Norfolk Island holding a passport
endorsed with the authority to reside indefinitely in Norfolk Island.
These passengers must apply for a ‘Permanent Residents of
Norfolk Island Visa’ on arrival at the Australian border
AER – Australia’s Entry Requirements | Attachment B
and USA:
27
6. nationals of New Zealand who must apply for a ‘Special Category
Visa’ (SCV) by presenting a valid New Zealand passport and a
completed passenger card on arrival at the Australian border
7. personnel employed by the United Nations Mission in Timor
Leste, holding a valid passport or travel document and a UN
identity card or a letter from the UN identifying them as personnel
employed by UN operations in Timor Leste
Transit Passengers Without Visas (TWOV).
8. passengers transiting to a third country by the same, or a
connecting aircraft within eight hours of scheduled arrival time.
These passengers must:
• hold a ticket, or evidence of an e-ticket, with confirmed
onward reservation
• hold all documents required for their next destination and
• not leave the transit lounge.
They must also be in one of the following categories:
AER – Australia’s Entry Requirements | Attachment B
a) a national of one of the following: Andorra, Argentina, Austria,
28
Belgium, Brunei, Canada, Cyprus, Czech Republic, Denmark,
Estonia, Fiji, Finland, France, Germany, Greece, Hungary, Iceland,
Indonesia, Ireland, Italy, Japan, Kiribati, Korea Rep. (South),
Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta,
Marshall Islands, Mexico, Micronesia, Monaco, Nauru,
Netherlands, New Zealand, Norway, Palau, Papua New Guinea,
Philippines, Poland, Portugal, Samoa, San Marino, Singapore,
Slovak Rep., Slovenia, Solomon Islands, South Africa, Spain,
Sweden, Switzerland, Thailand, Tonga, Tuvalu, USA, Vanuatu,
Vatican City or
b) hold a Chinese Taipei normal passport only or
c) hold a British passport (irrespective of endorsement in passport
regarding national status) or
d) be a national of China (People’s Republic) provided they hold a
Hong Kong (SAR China) passport or
e) hold a diplomatic passport. However, this is not applicable to
nationals of:
i. Afghanistan, Algeria, Angola, Bahrain, Bosnia and Herzegovina,
Comoros Isl., Democratic People’s Republic of Korea (DPRK),
Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Madagascar,
Mauritania, Morocco, Oman, Pakistan, Qatar, Russian Fed.,
Saudi Arabia, Sierra Leone, Somalia, Sudan, Syria, Tunisia,
United Arab-Emirates, Yemen Rep, Zimbabwe and Arab NonNational Passport Holders (ANNPH) and
AER – Australia’s Entry Requirements | Attachment B
ii.Chinese Taipei holding diplomatic or official passports.
29
Attachment C
Tips for detecting fraudulent documents
1. Examine the outside cover:
• Check the cover material for cracking or wrinkling
• Are there any creases or cuts to the spine?
2. Examine the pages:
• Check for any security features, for example intaglio printing,
ultra violet
• Check for tearing, staining, excess glue, or, other signs
of tampering
• Check printing quality for breaks in the lettering, or fine
line blurring
• Count the pages – are they numbered with the numbers in the
same position and type style?
AER – Australia’s Entry Requirements | Attachment C
• Are all of the pages the same size and colour?
30
3. Examine the numbers:
• Are the document numbers all of the same style? Are there signs
of erasure, overwriting or substitution of a new number?
• If perforated, are there any perforations which do not line up or
are not of the same quality throughout?
4. Biographical data:
• Look for signs of erasure or overwriting, ie. fibre disturbance,
staining or bleaching
• Are all entries in the same handwriting, type style, and ink colour?
• Do the details match the bearer?
• Check the expiry date (found on all passports) and extension
date(s) if applicable for signs of alteration.
5. Binding:
• Binding should be consistent and tight
• Binding on all pages should be clean and without extra holes.
6. Photograph:
• Check for any signs of a previous photograph
• Check the reverse side of the photograph page (including the
cover) for stains, wrinkling, abnormal thickness, or signs of
excess glue
• If dry or wet seal impressions are present on the photograph, do
they align with the remaining portions of the seals on the page?
• Does the dry seal impression within the photograph align with
the seal impression in the comparative area in the page behind
7. Lamina:
• Is there a second layer of lamina?
• Is there any wrinkling or lack of adhesion?
• Does the lamina fit the page neatly or has it been trimmed to fit?
• Are there any breaks in the security pattern?
• Are there any cuts or tears along the edges of the photograph?
AER – Australia’s Entry Requirements | Attachment C
the photograph?
31
8. Ultra violet features:
• Do all pages fluoresce at the same intensity?
• Are the UV security features, threads, fibres or planchettes
consistent on all pages?
• Is there any disturbance or discoloration to the UV features
in lamina?
9. Production quality:
• If watermarks are present are they in all pages? Do these
watermarks fluoresce under UV light?
• Do the security features, patterns or micro-printing show
AER – Australia’s Entry Requirements | Attachment C
consistent quality?
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Attachment D
ETA eligible passports
The following are ETA eligible passports that may be processed for an
ETA. Details of all major countries and corresponding ICAO codes are
Andorra
AND
Luxembourg
LUX
Austria
AUT
Malaysia
MYS
Belgium
BEL
Malta
MLT
Brunei Darussalam
BRN
Monaco
MCO
Canada
CAN
Netherlands
NLD
Denmark
DNK
Norway
NOR
Finland
FIN
Portugal
PRT
France
FRA
D
San Marino,
Republic of
SMR
Germany
Greece
GRC
Singapore
SGP
Hong Kong (SAR)
HKG
Spain
ESP
Iceland
ISL
Sweden
SWE
Ireland
IRL
Switzerland
CHE
Italy
ITA
*Taiwan
TWN
Japan
JPN
UK – Brit Citz
GBR
Korea, Republic of
(Sth)
KOR
**UK – British
National (Overseas)
GBN
Liechtenstein
LIE
United States
USA
Vatican
VAT
* Holders of Taiwan passports can only be processed for an ETA if resident in and applying in Taiwan.
** Holders of UK passports which indicate their nationality to be British National (Overseas) can only be
processed for an ETA if resident in and applying in Hong Kong.
Access the latest list of countries on the internet at www.immi.gov.au.
AER – Australia’s Entry Requirements | Attachment D
listed in Attachment A of this manual.
33
Attachment E
Acronyms
API
Advance Passenger Information
APP
Advance Passenger Processing System
ALO
Airline Liaison Officer
CTA
Crew Travel Authority
DCS
Departure Control System
DIAC
Department of Immigration and Citizenship
DFTTA Document for Travel To Australia
EOC
Entry Operations Centre
ETAS
Electronic Travel Authority System
ICAO
International Civil Aviation Organisation
MRZ
Machine Readable Zone
OAG
Official Airline Guide
TIETAQ The visa enquiry function on the ETA system
AER – Australia’s Entry Requirements | Attachment E
TIM
34
Travel Information Manual
Attachment F
Contacts
Entry Operations Centre:
Canberra Australia
(24 hour, seven days operation)
Phone: Airline and other enquiries –
+61 1300 368 126
Seaport enquiries –
+61 1300 368 970
Fax: +61 1300 368 422
Sitatex: CBRIXCR
Email: [email protected]
APP Support:
For queries in relation to
APP processing:
Email: [email protected]
Phone: +61 2 6223 8291
Fax: +61 2 6198 7436
AER – Australia’s Entry Requirements | Attachment F
Canberra Australia
(during business hours)
35