Access a vehicle
Simply place the OPUS card you registered on top of the reader under the windshield on the driver’s side. The
authentication time may vary from 3 to 15 seconds.
The flashing yellow light indicates that the reader has detected your OPUS card, it stops flashing once your card has
been read. A few seconds later, you’ll hear the click of the doors unlocking if the transaction has been accepted.
If red light appears after you’re placed your OPUS card on the reader it mean that the vehicle is not available. Do
not hesitate to try again to be sure (sometimes a communication problem or a long delay make the transaction fail).
Keep a vehicle during a stopover
When you turn off the engine within the zone (this information is visible at the bottom of the screen) a button appears
on the screen and offers “Conserver le véhicule”. If you press on this command, you can temporarily leave the
vehicle without another user taking it in the meantime.
Once out of the vehicle, put your OPUS card on top of the reader to lock the doors.
A yellow light indicating that the vehicle is reserved will appear.
If you are outside the zone when you turn off the engine (this information is visible at the bottom of the screen),
you will not need to press the screen to keep the vehicle, because it is impossible to release a vehicle outside the
service area. However, it is very important to always use your OPUS card to lock the doors, otherwise anyone can
leave with the vehicle.
Release a vehicle at the end of your trip
Simply park the vehicle on the street, where the parking signs permit, then turn off the engine. Once out of the
vehicle, place your OPUS card on top of the reader to lock the doors. A green indicator light along with the doors
locking will indicate that the vehicle has been released.
Watch for the green indicator light. It’s the key to ending your trip without a hitch!
Where to park at the end of your trip?
Auto-mobile vehicles may be parked :
In resident-only parking zones, in the service area (see Montreal and Quebec City maps), on curb side parking and
in all non-metered parking spaces which do not have any restrictions.
There are two important exceptions in Montreal:
•
Parking in street cleaning zones is allowed, provided that it is possible to park the car until the end of the
following day (11:59 pm).
•
Parking in curb side Communauto stations is forbidden. These stations are identified with the following parking
permit numbers: 103 (Plateau), 131 (Rosemont), 143 (CDN-NDG) and 133 (MHM).
Service area
Here is the exact map of
the service area. At all
times you will be able to
see at the bottom of the
screen to the left of the
driver, whether you are
inside the zone (“En zone”)
or outside of it (“Hors
zone”).
You will not be able to
release the vehicle (“libérer
le véhicule” at the end of
a trip if the screen says
you are outside the zone
(see How it works). Some
small sectors are currently
outside the zone. You must
take this into account when
releasing a vehicle.
Montreal (Plateau, Rosemont, CDN-NDG, Verdun, Sud-Ouest,Outremont, Hochelaga)
Service area
Here is the exact map of
the service area. At all
times you will be able to
see at the bottom of the
screen to the left of the
driver, whether you are
inside the zone (“En zone”)
or outside of it (“Hors
zone”).
You will not be able to
release the vehicle (“libérer
le véhicule” at the end of
a trip if the screen says you
are outside the zone (see
How it works).
Quebec city (Limoilou, Vieux-Québec, Saint-Roch, Montcalm, Saint-Sacrement)