Journalism http://jou.sagepub.com/ The boys on the timeline: Political journalists' use of Twitter for building interpretive communities Rachel Reis Mourão Journalism published online 6 October 2014 DOI: 10.1177/1464884914552268 The online version of this article can be found at: http://jou.sagepub.com/content/early/2014/10/01/1464884914552268 Published by: http://www.sagepublications.com Additional services and information for Journalism can be found at: Email Alerts: http://jou.sagepub.com/cgi/alerts Subscriptions: http://jou.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav >> OnlineFirst Version of Record - Oct 6, 2014 What is This? Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 552268 research-article2014 JOU0010.1177/1464884914552268JournalismMourão Article The boys on the timeline: Political journalists’ use of Twitter for building interpretive communities Journalism 1–17 © The Author(s) 2014 Reprints and permissions: sagepub.co.uk/journalsPermissions.nav DOI: 10.1177/1464884914552268 jou.sagepub.com Rachel Reis Mourão The University of Texas at Austin, USA Abstract During the 2012 presidential election, Twitter emerged as a key reporting tool for journalists on the campaign trail. Through a textual analysis of over 5700 tweets from 430 political journalists, this study sought to understand how the platform was used as a channel for community building during the first 2012 presidential debate. Building upon Zelizer’s definition of journalists as interpretive communities and Goffman’s dramaturgical model, results reveal that journalists used the online tool for constructing narratives. In addition, online interactions uncover facets of campaign reporting previously confined to backstage regions. Narrative-building, interpretive community discourses, and backstage behaviors were found in tweets in which journalists gave opinions about the political process and used humor to construct the traits of a professional group. Findings suggest that Twitter coverage helps establish new professional boundaries for political communication. Keywords Elections, interpretive community, political communication, Twitter Introduction For decades, reporters have closely followed campaigns and shared constructed meanings of key events during elections, as elucidated by the terms ‘pack journalism’ and ‘the boys on the bus’ (Crouse, 1973). In the 2012 presidential campaign, for the first time in Corresponding author: Rachel Reis Mourão, School of Journalism, The University of Texas at Austin, 300 W. Dean Keeton, Austin, TX 78712, USA. Email: [email protected] Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 2Journalism history, an audience of thousands followed these discussions. Despite its potential for interactivity with audiences, research on journalists’ use of Twitter has shown that conversations on the microblog are limited to a small elite of journalists and politicians (Lasorsa et al., 2012; Lawrence, 2012). Journalists overwhelmingly mention, retweet, and hyperlink other journalists and news organizations (Lawrence et al., 2013; Molyneux, 2013). These conversations constitute a channel of informal networking that echoes Zelizer’s definition of journalists as interpretive communities (Zelizer, 1993). Furthermore, these interactions reveal facets of campaign coverage previously invisible to the public eye (Goffman, 1959 ). This article seeks to explore the novelty of interacting in real time with other journalists and audiences online in order to make sense of an event everyone is watching together. Through textual analysis of tweets posted by political journalists, this study aims to understand how Twitter was used as a channel where reporters came together to construct meanings for a specific political event: the presidential debate. Theoretical construct This study is guided by two theoretical frameworks: Zelizer’s interpretive communities (Hymes, 1980), as applied to journalism, and Goffman’s dramaturgical model. The evidence presented suggests that Twitter works as a place of informal networking where journalists engage in behaviors previously not visible to the public. In addition, in their efforts to self-brand and compete for attention online, journalists seem willing to break away from traditional norms of objectivity. The concept of interpretive communities dates to Stanley Fish’s work on the meaning of texts, where the author states that the structure of the reader’s experience, rather than the text itself, determines how a text will be interpreted. The author contends that we interpret texts within the boundaries of our interpretive communities (Fish, 1976, 1980). Zelizer (1993) adapted the concept of interpretive communities to journalists, who are united by ‘shared discourse and collective interpretation of key public events’ (p. 219). For the author, journalists should be understood as communities that arise from informal associations constructed around shared interpretations. In that sense, formal and rigid training loses importance to narrative practices when it comes to defining the journalistic profession. Zelizer (1993) identifies two modes of interpretation used by journalists, depending on their temporal position regarding an event: local and durational. Through the local mode of interpretation, reporters discuss events as eyewitnesses in a predictable way that operates according to their claims about journalistic practice. According to Zelizer (1993), ‘as events happen, journalists tend to interpret them unidimensionally because they see them collectively moving the community in one way or another’ (p. 225). Inversely, the durational mode of interpretation allows journalists to sustain cultural authority over discourses even within a temporal continuum, using past interpretation to generate current accounts. Journalistic authority, then, comes from narrative (Zelizer, 1993). According to the author, ‘those narratives are then transported into collective memory, where they are used as models for understanding the authoritative role of the journalist and journalistic community’ (p. 189). Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 3 Mourão Journalists pass along narrative practices and constructed meanings during informal talks, professional meetings, interviews on talk shows, and so on (Zelizer, 1993). Therefore, the profession is defined by the way journalists talk about themselves and how they generate shared meanings of reality. Journalism thus becomes a discursive construct. This article identifies Twitter as a place for community building, where journalists share narrative constructions about themselves and the political events they cover. Twitter works as another space for reporters to share and internalize collective understandings of Journalism as a profession (Zelizer, 1992). Zelizer (1993) points out that while journalists often discuss ways to cover a story, ‘admitting to non-reporters a dependence on narrative practice seems to imply a lack of professionalism’ (p. 221). Practices of storytelling are seldom discussed and journalists are reluctant to admit to what Political Communication scholar Timothy Cook identifies as the ‘structural bias’ of news reporting. Sharing details about informal networking among reporters may endanger front stage characteristics associated with journalism, most notably objectivity and neutrality. Goffman’s (1959) dramaturgical model for social relationships defines the backstage as ‘a place relative to a given performance, where the impression fostered by the performance is knowingly contradicted as a matter of course’ (p. 112). The dramaturgical model understands interaction between individuals as theatrical representations. The backstage only exists in relationship to a front stage performance, that is, the actions individuals choose to perform in order to control the impression they make (García et al., 2001). In the case of political journalism, front stage behaviors include norms attributed to the profession and the accepted role of the press in the political system. Using the theoretical lenses of journalists as interpretive communities and the dramaturgical model, this study sought to answer the following research questions: How do journalists construct narratives of key political events on Twitter? How does journalists’ discourse on Twitter help establish new professional boundaries? Literature review: The boys on the bus are online During the 1972 presidential election, Rolling Stone reporter Timothy Crouse followed the Nixon and McGovern campaigns across the country, revealing the details of political reporting in his iconic book ‘The Boys on the Bus’. More than a collection of backstage stories about booze, romantic encounters, and bad food, Crouse’s piece revealed the backstage of a cozy relationship between politicians and journalists, as well as the pervasive nature of ‘pack journalism’. Pack journalism works in ways similar to groupthink behavior, with reporters striving for unanimity and suppressing dissenting opinions in an effort to build consensus (Janis, 1982; Matusitz and Breen, 2012). After conducting interviews with several reporters, Matusitz and Breen (2012) identified numerous symptoms of groupthink behavior in pack journalism, including members follow an influential member, usually the most experienced reporter; the group is cohesive, fostered by the proximity of spaces designated to the press; and members strive for unanimity and desire to get along. The standardization of processes has led to homogeneous news content across seemingly independent media outlets (Bennett, 1996, 2003). According to Tuchman (1978), ‘this Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 4Journalism similarity to feature stories confirms the characterization of general news as a web of mutually self-validating facts, for it confirms intermeshed facticity, embedded in every day understandings, as an accomplished feature of general news’ (p. 101). But what is the role of the media in American politics? Several scholars have argued that, in the United States, the news media work as a political institution (Allern and Blach-Ørsten, 2011; Cook, 2005 [1998]; Sparrow, 1999). Using Gidden’s definition of social institutions, Cook (2005 [1998]) identifies how the press fits the following criteria: Journalists obey intrinsic social patterns of behavior, media practices have evolved and endured over time, and the media preside over a given part of social and political life. The first criterion refers to journalistic norms, procedures, routines, and assumptions about what it newsworthy. According to the author, individual journalists write stories according to unspoken but generally accepted rules and routines (Cook, 2005 [1998]). Such organizational processes have been documented by media sociologists across the country (Gans, 1979; Tuchman, 1978; Tunstall, 1971). The news is, therefore, defined by the processes used by journalists when covering it, rather than by a set of preexisting characteristics of an event (Cook, 2005 [1998]; Tuchman, 1978). One of the core foundations of the journalistic profession is the pursuit of objectivity. Journalists are expected to keep personal opinions to themselves, particularly during political events (Kovach and Rosenstiel, 2007). However, despite attempts at objectivity, journalists implicitly add structural bias to the news, overwhelmingly favoring official sources, specific political events, and issues and concentrating coverage on the agenda of powerful politicians (Cook, 2005 [1998]). The impact of structural bias is that key political actors can exert control over information provided to the media, who in turn add legitimacy to the news. News media are, thus, a central political force within the government, subsidized by officials through the information they provide (Cook, 2005 [1998]). The pursuit of objectivity also leads journalists to cover ‘horse race’ aspects of campaigns, emphasizing strategy and polling results (Cappella and Jamieson, 1997; Sparrow, 2006; see Aalberg et al. (2012) for a review). Patterson (1993) notes the way journalists’ cynicism feeds ‘horse race’ coverage, deviating the focus from candidates’ positions on issues. As a result, Cappella and Jamieson (1997) argue that media use of the strategic frame – focusing on motives and style – engenders cynical responses to politics, affecting civic engagement and political participation, although such correlation is contingent upon the extent to which the strategic frame dominates the news (De Vreese, 2005). The spiral of distrust and cynicism between journalists and politicians is not restricted to North America. In Europe, scholars contend that journalists and politicians are cynical about each other and their role in politics, and journalists are even more cynical when they perceive spin doctors exerting political pressure (Brants et al., 2009; Van Dalen et al., 2011). While this article refers to ‘the boys’ as a reference to Crouse’s piece, a clarification regarding the use of the term must be made. Using ‘the boys on the bus’ to refer to pack journalism practices reveals gendered notions associated with political coverage. Election coverage is often characterized as a male arena, ‘masculine’ characteristics are lauded in candidates, and gender stereotypes also interact with media routines to shape political coverage (Cantrell and Bachmann, 2008; Duerst-Lahti, 2007; Lawrence and Rose, 2010; Meeks, 2012). While this is not the primary focus of this article, it is important to note that Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 5 Mourão the term ‘boys on the bus’, as well as the general tone of media coverage of politics in the United States, is a highly male-centric one. In this study, therefore, the term ‘the boys on the bus’ should be considered to refer to journalists in general, regardless of gender. In recent presidential elections, Communication scholars have tried to assess the way news technologies have disrupted the balance between politicians and news media. Hamby’s (2013) study on the 2012 presidential campaign revealed the disruptive nature of news technologies, especially Twitter, for the ‘boys on the bus’. Through a series of observations and interviews with young reporters, senior journalists, and political actors involved in the campaign, the article exposes collective anxiety about the impact of the new medium on campaign communications. While young reporters displayed excitement to be able to break into insiders’ conversations and participate in the narrativebuilding process, experienced journalists and political strategists shared concerns about Twitter’s potential to result in shallow reporting, groupthink, and self-involvement. In 2012, 15 percent of American adults used Twitter to learn about the presidential campaign, consolidating the microblogging platform’s reputation ‘as the place readers and journalists alike go for the latest updates on breaking news’ (Pew Research Center, 2013). Hamby (2013) argues that ‘Twitter is the central news source for the Washingtonbased political news establishment’ (p. 2). The impact of the platform for journalists and politicians is documented as revolutionary: ‘this filter-free new ecosystem is having a profound impact on how campaign strategists are deciding to present their candidates to the media and to voters’ (Hamby, 2013: 4). Drawing on the literature of communications systems, Hermida (2010) argues that Twitter functions as ambient journalism, an awareness system that goes beyond sharing breaking news from individual users to also alert journalists to trends, facilitating the instant dissemination of information from official and unofficial sources. According to the author, Twitter is ambient journalism through ‘broad, asynchronous, lightweight and always-on communication systems [that] are creating new kinds of interactions around the news, and are enabling citizens to maintain a mental model of news and events around them’ (Hermida, 2010: 2). Building upon Hermida’s model, Burns (2010) emphasizes that rather than enforcing participation, ambient journalism augments journalistic norms as professionals rely on craft and skill to make sense of the system, in a process called ‘institutional adaptiveness’. Several quantitative studies have suggested that Twitter resulted in changes in established journalistic practices such as objectivity (Lasorsa et al., 2012; Lawrence et al., 2013), interactivity (Lawrence, 2012), and personal brand development (Molyneux, 2013). While journalists have historically avoided revealing much of their backstage processes (Singer, 2005), Lasorsa (2012) argues that Twitter allowed for more transparency, which includes revealing details about how news is made. Furthermore, in the competitive landscape of social media, users have been faced with the challenge of not only monitoring what other users are doing but also adapting to the norms of Twitter in order to get their audience’s attention (Marwick and boyd, 2011a, 2011b). When Twitter users, especially micro-celebrities, brand themselves to their followers, Marwick and boyd (2011a, 2011b) identify a process of strategic self-commodification where users adapt content to an imagined audience they speak to in their tweets. This process creates a sense of intimacy, granting ‘backstage’ access and creating rapport with Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 6Journalism followers. In addition, Page (2012) contends that Twitter celebrities use hashtags for selfbranding and further augmenting the personalization of their timelines, distancing themselves from ‘average’ users. During this process of self-commodification, there is a constant struggle between the desire to meet audience expectations, self-branding, and personal authenticity. While celebrities preferred not to share genuine ‘backstage’ behaviors on the platform, selfcensorship tendencies clashed with desires for self-expression, audience approval, and intimate interaction with followers (Marwick and boyd, 2011a, 2011b). In the interaction between journalists and their audiences, it is the very desire to meet the expectations of followers that clashes with traditional professional norms. Journalists on Twitter struggle to balance journalistic impartiality and objectivity with the transparency and openness social media encourage (Molyneux, 2013; Molyneux and Holton, 2014). Similarly, other studies have found that journalists are becoming more open to sharing personal information, opinion, and humor on Twitter (Lasorsa et al., 2012; Holton and Lewis, 2011). In a content analysis of tweets published by journalists during the 2012 party conventions, Lawrence et al. (2013) found that reporters contested the norm of objectivity through minor opinion and personal expression. In addition, political journalists used Twitter to talk about their work, giving audiences an inside view of political reporting. Despite evidence that Twitter has challenged some established rules, Communication scholars agree that the microblogging platform incorporated traditional journalistic norms and routines (Hermida, 2013; Lasorsa et al., 2012). Building upon the literature of ‘normalization’ of new media (Singer, 2005), the ‘normalization of Twitter’ occurs through journalists’ tendency to reinforce gatekeeping authority rather than invite debate when covering politics (Lawrence et al., 2013). Evidence from content analyses suggests that gatekeeping processes happen when journalists overwhelmingly mention, retweet, and hyperlink content from other journalists and elite sources, despite the expanded network available on their timelines (Artwick, 2013; Lasorsa et al., 2012; Lawrence et al., 2013). Regarding campaign coverage, Lawrence et al. (2013) warn of methodological limitations for using quantitative content analyses to measure horse race and strategic frames on Twitter. According to Lawrence et al. (2013), ‘Twitter’s highly condensed form (a maximum of 140 characters per tweet) may make it challenging to train coders to recognize the strategic news frame that suffuses typical campaign coverage’ (p. 12). This study aims to fill the current gap in the literature on the ‘normalization’ of Twitter through qualitative textual analysis. This article argues that two processes occur simultaneously on Twitter: While some standard practices of campaign coverage may have been ‘normalized’ on the new medium, journalists have also deviated from norms of objectivity, establishing new professional boundaries as they expose narrative construction processes to their followers. Thus, behaviors previously confined to the backstage are used strategically to gain attention online. Method In order to capture the nature of insiders’ conversations, a textual analysis of tweets from 430 journalists during the first 2012 presidential debate was conducted. Following an iterative approach, this article alternates between inductive categories emerging from Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 7 Mourão recurring types of tweets and interactions and deductive use of the theoretical models of interpretive community (Zelizer, 1993) and backstage behavior (Goffman, 1959). While quantitative content analyses are useful to count tweets and established themes on Twitter, the conventional count of individual tweets misses emergent themes and forms of interaction between users and timelines. The first 2012 presidential debate between President Barack Obama and Republican nominee Mitt Romney took place on 3 October at the University of Denver, and was moderated by Public Broadcasting Service (PBS) journalist Jim Lehrer. The event was broadcast live from 9:00 to 10:30 p.m. (ET). Only tweets related to the presidential debate were included in this analysis. This study uses data collected from Twitter through a software program designed to monitor political journalists’ accounts and save feeds into an archive using an application-programming interface (API). The sample comprises 5700 tweets generated by a variety of journalists working for national news outlets, online news websites, and outlets located in key swing states. Of the tweets selected, a slight majority came from journalists representing websites (34%), followed by newspapers (27%), cable news (24%), and broadcast TV (12%). Tweets from radio and wire services accounted for less than 4 percent of the sample. Findings Tweets were grouped into three moments: (1) pre-debate, comprehending the hour before the event began; (2) debate period; and (3) post-debate period, encompassing the 14 hours after the debate was over. Setting the stage Pre-debate coverage was marked by higher interaction, intense insider conversations, and job/personal talk. It was during pre-debate coverage that journalists retweeted and mentioned other users the most. During this period, journalists also asked the audience and their peers what to expect from the debate and discussed the newfound role of Twitter in political coverage. Journalists engaged in meta-analysis about their Twitter use and deliberated on the importance of the debate to new media vis-à-vis other important events. For example, Chris Cillizza, from The Washington Post’s blog The Fix, collectively listed important moments in the history of Twitter: ‘Things that were bigger than this debate on Twitter: OBL death, Aurora shooting, Tucson shooting, Packers-Seahawks game. What else?’ (@TheFix, 2012). During pre-debate coverage, two distinct groups of journalists emerged: those in Denver and those not present at the debate site. The first group shared background information and details about the process of covering a presidential debate, much of which may have been novel to the audience. Journalists posted pictures of the pressroom and described important behind-the-scenes action, such as the first lady’s handshakes and who sat next to whom. Audiences following these journalists had access to a first-hand account of the debate hall, including aspects previously inaccessible to the public. For example, the vast majority of journalists present at the debate shared in detail Jim Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 8Journalism Lehrer’s description of the rules to the audience, as well as the audio problems in the pressroom: Moderator Jim Lehrer warming up the crowd, testing teleprompter ‘I just wanted to make sure I could pronounce my name correctly’. (@scottwfoster, 2012) UNIVERSITY OF DENVER, FIX THE AUDIO-VISUAL MATCHUP! NOW! (@DylanByers, 2012) Journalists not present at the debate hall utilized synecdoche, a narrative strategy in which part is substituted for the whole. According to Zelizer (1990), synecdoche allows journalists to apply previous journalistic authority to events they did not experience firsthand. During the debate coverage, journalists who were not in Denver relied on previous journalistic experience to interpret an event for audiences watching it simultaneously on television. This was possible by extending the narrative to the pre-debate insider’s scoops and post-debate media punditry, both covered as integral part of the political event. Interestingly, this group did not try to conceal the fact they were not present at the event. Instead, they published pictures of their living rooms, food, pets, and watch parties with other journalists. The lack of eyewitnesses at the debate hall was compensated by metacoverage of the TV spectacle, both before and after the debate. Websites like BuzzFeed and Talking Points Memo shared drinking games and debate bingo cards, creating a unique ‘virtual watch party’ experience. For example, The New York Times White House correspondent Michael Shear tweeted about his debate experience: ‘Best thing about live-blogging the #DenverDebate at the NYT is that you can do it with a trimalleolar ankle fracture. #couchpotato’ (@shearm, 2012). Similarly, commentator Jammal Simmons retweeted The Washington Post’s invitation to a watch party: ‘See u there! RT @theroot_dc: BTW, there will be free food, an open bar, and political commentary from CNN & MSNBC analyst @jamalsimmons’ (@ jammalsimmons, 2012). Despite the physical distance between them, both groups were in sync and tweeted about the same topics, creating narratives that would last until the end of the debate. The most prominent discourses created during the pre-debate phase were Romney’s preparation rituals, the debate rules, and Jim Lehrer’s performance. Journalists also began tweeting and retweeting sarcastic pieces, mostly aimed at the debate process itself. For instance, NBC News Garrett Haake tweeted, ‘Romney has arrived at the Denver debate site … we’re getting close. Next is the weigh-in’ (@GarrettNBCNews, 2012). Political humor was prevalent during the three periods of the debate coverage. While political humor can refer to jokes by politicians themselves (Young, 2011), it is more often associated with remarks that mock public officials and can take the forms of satirical and non-satirical pieces. Non-satirical jokes are characterized by direct insult, an aggressive and simplistic form of humor (Schutz, 1977). Political satire, conversely, involves aspects of aggression, but also play and judgment (Young, 2011). This form of humor requires the audience to have previous knowledge of the subject, encouraging debate and making criticism accessible (Caufield, 2008; Schutz, 1977; Simpson, 2003). A derogatory sarcastic comment is often referred to as a snark, a combination of ‘snide’ and ‘remark’. Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 9 Mourão In the hour prior to the debate, the Associated Press released a series of pictures of the Romney family playing Jenga. As opposed to traditional media’s coverage of an intimate moment between the candidate’s family members, the Twittersphere immediately used the game to display its cynicism. CNN’s Zach Wolf, for example, questioned, ‘Is Jenga the weirdest thing that will happen tonight? #debates’ (@zbyronwolf, 2012). Another example of snark came from website journalist Brian Beutler: ‘Romney’s Jenga obsession is a great metaphor for redistributing upwards until everything comes tumbling down’ (@brianbeutler, 2012). Humorous and opinionated tweets were not limited to columnists or commentators. Even the Washington correspondent for The New York Times, Ashley Parker, tweeted a piece of related satire: ‘Romney helping yet another business/ entrepreneur (Hasbro); Jenga now trending on Twitter’ (@AshleyRParker, 2012). Criticism of moderator Jim Lehrer began during pre-debate coverage and lasted until the end of the debate. Jokes about debate rules and the moderator were frequent, such as ‘Complete silence! says Lehrer, sounding like a cranky substitute teacher. #debates’ (@ elistokols, 2012). The debate During the 2012 presidential debate, Twitter allowed journalists to recapitulate every moment of the event and add commentary in real time, usually in the form of snark. For the most part, the coverage on Twitter followed a systematic process: (1) candidate’s quote is tweeted, (2) journalist comments on quote, and (3) a humorous twist is given, either through an original tweet or retweet. Obama’s quote on Romney’s tax plan will be used to illustrate this process. During the first segment of the debate, after Governor Romney explained his proposed tax reform, President Obama (2012) was given time for a response: [But] under Governor Romney’s definition, there are a whole bunch of millionaires and billionaires who are small businesses. Donald Trump is a small business. And I know Donald Trump doesn’t like to think of himself as small anything, but – but that’s how you define small businesses if you’re getting business income. And that kind of approach, I believe, will not grow our economy because the only way to pay for it without either burdening the middle class or blowing up our deficit is to make drastic cuts in things like education, making sure that we are continuing to invest in basic science and research, all the things that are helping America grow. And I think that would be a mistake. The first step on Twitter coverage consisted of tweeting the quote immediately after the candidate said it. This step is particularly interesting because journalists were aware that their followers were watching the event while reading their timelines. Hence, tweeting a quote functions as a highlighter, pointing out sentences that the audience may have missed or did not pay attention to. Anjeanette Damon, from the Las Vegas Sun News, tweeted the short version of the quote: ‘Obama just called Donald Trump a “small business.” Then: I know Donald Trump doesn’t like to define himself as small anything’ (@ anjeanettedamon, 2012). The second step, only a few seconds after the quote is tweeted, entailed the journalists’ addition of minor opinion on the topic. Minor opinion comprises evaluative sentences or Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 10Journalism commentary related to factual information (Lasorsa et al., 2012; Lawrence et al., 2013). In addition, this second moment includes tweets related to information seeking, that is, asking for the audience’s opinion or fact-checking. For example, Rittman (2012), a reporter for NBC Denver tweeted, ‘Obama drags Donald Trump into the fray, says Romney considers Trump a small business. #DebateDenver’ (@brandonRittman, 2012). It is also during this step that journalists started using the retweet function to pass along commentary. Bartels (2012) retweeted Fox News colleague Ed Henry, ‘RT @ edhenryTV: Potus scores first #zinger – but aimed at Trump not Romney?’ (@lynn_bartels, 2012). Retweeting is an important and unique activity on Twitter: it allows journalists to pass along an original tweet to their followers, with the option to add a commentary. Through a textual analysis of what journalists retweet, Molyneux (2013) argues that retweeting is not to be considered the journalists’ own voice. In fact, most journalists choose to avoid this responsibility by having a note stating that ‘retweets are not endorsements’ on their profile pages. According to Molyneux (2013), ‘this [retweeting] may be considered similar to using quotes in a news story, but without the formal editing and refining process’. Finally, the third step of Twitter coverage during the debate was characterized by a snark. Humorous tweets were posted and reposted for a longer period of time. Snarks could be original tweets, retweets with comments, or full retweets. Later on in the debate, journalists also hyperlinked to comedy memes, gifs, or satirical Twitter accounts (e.g. @ FiredBigBird). Several tweets contained multiple levels of humor. For instance, Time reporter Michael Scherer targeted both Donald Trump and the fact-checking media trend with the following tweet: ‘Fact Check: Donald Trump is HUGE’ (@michaelscherer, 2012). Many moments of the debate followed this pattern, including Romney’s joke about Obama’s wedding anniversary, Jim Lehrer’s performance, and Romney’s comments about cutting PBS funds, just to cite a few. Of particular relevance, the ‘Big Bird’ mention became one of the main memes of the debate. After being questioned about where he would cut spending, Republican candidate Mitt Romney (2012) replied, I’m sorry, Jim. I’m going to stop the subsidy to PBS. I’m going to stop other things. I like PBS. I love Big Bird. I actually like you too. But I’m not going to – I’m not going to keep on spending money on things to borrow money from China to pay for it. That’s number one. This moment spread on the Twittersphere like wildfire, and journalists were eager to tweet their own snarks and retweet the best jokes about the quote. Some examples include, Romney backs Big Bird, wins toddler vote. (@JonathanTamari) Big Bird: One minute having a drink, minding his own business; next, in the NYPD drunk tank, a half-plucked rhetorical device. Rough night. (@danbarrynyt) Minutes later, several related Twitter accounts were created, and journalists in the sample, particularly the ones from websites, found them to be newsworthy enough to be retweeted. The following tweet, for example, reverberated among several journalists analyzed: ‘RT @GMA: In just minutes, the twitter account @FiredBigBird has over 2,700 Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 11 Mourão followers’ (@insmall, 2012). The tweet ‘RT @BlGBlRD: WTF Mitt Romney… :(’ was retweeted several times by political journalists and over 54,500 times in general, being the most popular tweet in the sample. Similarly, the tweet ‘@sesamestreet: Big Bird: My bed time is usually 7:45, but I was really tired yesterday and fell asleep at 7! Did I miss anything last night?’ was the most popular tweet among the journalists analyzed. Twitter coverage of the debate was frantic: Journalists displayed impatience with segments that were too technical or when the candidates went over details of economic plans and fiscal policies, like the Dodd-Frank Act or the Simpson-Bowles Fiscal Plan. ‘So, apparently everyone in America knows what Dodd/Frank and Simpson-Bowles are. #wonkfest #debates’, commented Amy Walter (@amywalter, 2012). Matt Negrin displayed more personal discontent with the tone of the debate: ‘Yeah Obama, this BORED we’re talking about’ is me’ (@mattnegrin, 2012). Although a few journalists did criticize the pack behavior displayed in the quest for zingers, very few actually discussed issues outside the group’s main narratives. Alex Burns of Politico retweeted an excellent example: ‘RT @mattapuzzo: For months, reporters criticized lack of substance. Now, criticize debate as “wonky.” Maybe they should just debate favorite lolcats’ (@aburnspolitico, 2012). Other journalists showed concern about the audience’s perception of the debate: ‘Romney really is ahead on style and substance. Just wonder if anyone is still watching all this wonky policy stuff. #debates’ (@stevefriess, 2012). Overall, journalists on Twitter focused on candidates’ appearance and body language, gaffes, and the political strategy employed by the parties. Even the candidates’ choice of ties was used as a metaphor to criticize partisan politics: ‘Glad they’re going w/red and blue ties that correspond with our now well-established chromatic partisan coding’ (@ chrislhayes, 2012). Another popular narrative on Twitter was Obama’s lackluster performance. From the first segment on, journalists in the sample criticized the President’s body language and speech mannerisms. Only 6 minutes after the beginning of the debate, the first journalist retweeted, ‘RT @GoMeteoric: Congrats to Mitt Romney for his decisive victory in tonight’s debate!! #first’ (@adamSmith, 2012). About 40 minutes later, Zeke Miller of Buzzfeed posted a link to a story entitled ‘How Mitt Romney Won the First Debate’. Hamby (2013) described the ‘eye-rolls’ when the other journalists read the tweet in the debate hall. However, according to Hamby (2013), Smith [the story’s author] was only reporting what was obvious to any political junkie with half a brain – Obama was stumbling badly and quickly losing control of the narrative. Smith just didn’t feel the need for the bell to ring before posting his story. The judges of Twitter had already delivered their verdict. (p. 28) Although the vast majority of journalists in the sample followed similar patterns of coverage on Twitter, there was variety between journalists representing different types of media. Journalists working for national outlets, especially print and websites, were leaders in sharing humor and minor opinion, as well as judgments on the candidates’ political strategy and performance. It is somewhat surprising that cable news journalists were more contained in their opinion and tried to focus on candidates’ policy issues and strategy, Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 12Journalism rather than personal characteristics. Instead, cable news journalists preferred to share opinion when interacting directly with their audiences. While national journalists were invested in branding themselves, sharing insiders’ conversations, and discussing narratives with other journalists on Twitter, local reporters opted for tweeting less opinion, less humor, and less personal content. Local journalists who tweeted about the debate limited their coverage to the confines of the debate hall and tweeted less humor-related content. These reporters also engaged in less personal forms of interactivity, opting to share content from their news organizations and tweet hyperlinks to their websites. Post-debate The post-coverage period of the debate was marked by an attempt to reinforce journalistic authority by deconstructing the event: who won, who lost, what issues were talked about, and what issues should have been talked about. Interactivity between media users increased as they discussed how to make sense of the debate. The majority of tweets also contained a link to stories written by the journalists themselves or other journalists at their home outlet. Some examples are listed: Good debate for Romney. Someone should get POTUS some stronger coffee before the next one. (@ morningmoneyben, 2012) Very important night for Mitt Romney. And he rose to the challenge. (@chucktodd, 2012) During the post-debate coverage, the media themselves also became the focus of Twitter conversations among journalists. Many users analyzed debate punditry on cable news. A few journalists working for conservative outlets bemoaned the liberal media’s alleged inability to cover Romney’s victory. A multitude of journalists replied to these charges by pointing out that there was no media bias precisely because they were extensively reporting on Romney’s victory: Folks who believe the media is biased towards Obama should watch the cable networks tonight. Media is biased towards winners. (@ezraklein, 2012) Folks obsessed with crying media bias should take a good look at debate coverage. Press loves a dogfight more than a-n-y-t-h-i-n-g. (@aburnspolitico, 2012) This type of coverage focusing on the news media themselves during political events is not new to Twitter. In fact, meta-coverage has been present in print and broadcast formats during presidential campaigns and is characterized by emphasis on behaviors, roles, and practices of press members (press meta-coverage) or activities conducted by publicity experts in order to get media attention (publicity meta-coverage) (D’Angelo, 2008; Esser and D’Angelo, 2003). While both types were present during the first 2012 presidential debate, publicity meta-coverage focusing on spin doctors and pundits dominated post-debate coverage. Results show that the journalists in Denver extensively covered the spin room using the strategic frame, that is, not focusing on specific policy issues. Tweets highlighted the political strategy used by Democrats to try to spin the Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 13 Mourão event. Particular attention was given to Democrat’s senior advisor David Axelrod’s comments on the President’s strategy. The effect of such strategic meta-coverage can be pernicious for American politics, as emphasizing candidates’ public relation efforts can cultivate public cynicism (De Vreese and Elenbaas, 2008). The most popular humorous topics, such as Jenga and Big Bird, lasted through the next day. Around 10 a.m. of the following day, tweets about the debate began to give way to the campaign news of the day: President Obama speaking at a rally in Sloan’s Lake and Governor Romney making a surprise appearance at the Conservative Political Action Conference. Discussion Interpretative community discourses and previously private backstage behaviors were found in tweets in which journalists talked to each other about their work; gave opinions about political processes, institutions, and actors involved; and used humor. Findings suggest that Twitter coverage has adopted campaign coverage norms, although journalists are willing depart from objectivity and neutrality. Evidence shows that Twitter provides an instant mechanism for journalists to engage in traditional norms of campaign coverage, including a focus on strategy, spectacle, the horse race, and candidate characteristics. Such findings support the expansion of the theory of ‘normalization’ to campaign coverage online. This is particularly important since previous content analyses on election coverage on Twitter report a methodological limitation in identifying horse race and strategic coverage in randomly selected tweets (Lawrence et al., 2013). In addition, this article analyzed community-building traits of the platform, as journalists preferred to talk to one another on Twitter, sharing their perceptions of the debate without including outsiders. Hence, Twitter was used as a space where journalists could negotiate their narrative construction about the main stories during the first 2012 presidential debate. Very few tweets deviated from main topics, and journalists rarely questioned their colleagues’ viewpoints in their timelines. Twitter was, in this sense, a place where journalists could reinforce their authority. Echoing Zelizer (1992), ‘[journalistic authority] exists in narrative, where journalists maintain it through the stories they tell’ (p.189). The findings presented here also suggest a further distancing from news organizations and an increase in the personalization of Twitter accounts, with journalists opting for openness and personal expression in ways not traditionally permissible in main media outlets. In other words, although outsiders are not being included in conversations, community-building processes previously confined to newsrooms and meetings are now more visible and open to public scrutiny as part of journalists’ strategic goal to gain attention online. Further research is necessary to investigate the decision-making processes behind journalists’ use of strategies that challenge the norm of objectivity and how this can affect the way they cover campaign stories for their main media outlets. A further question arises as to what role, if any, news organizations play in this process. The character of Twitter discourse may have forced some journalists to adapt to the medium, trying to fit their coverage into an innovative format that incorporates play and judgment (Holton and Lewis, 2011; Molyneux, 2012). Overall, the vast majority Downloaded from jou.sagepub.com at University of Texas Libraries on October 7, 2014 14Journalism of journalists engaged in some type of humor on Twitter, including satire, retweets, or sharing memes and hyperlinks. Snark and opinion were particularly popular, with narratives like Big Bird and Donald Trump reverberating between timelines for hours. The online journalistic community seems to have mastered the format and is fully utilizing its advantages in Twitter coverage of political events. While there is truth to the fact that satire is particularly popular on Twitter, the charge that the platform has been transforming political journalists into sarcastic, self-deprecatory professionals has been grossly exaggerated. The use of humor by political journalists is not new to the 2012 election coverage. During the era of the partisan press, journalists already engaged in humorous practices to attack their opponents, mock authorities, and entertain audiences (Baumgartner and Morris, 2008). It was only with the rise of professional journalism during the Progressive years that the use of political humor vanished, giving way for norms of objectivity and suppression of personal opinion (Mindich, 1998). The findings presented in this article reveal that humor was prevalent and celebrated among journalists from all types of outlets in the sample. It is hard to determine whether the format changed the way journalists view the political process; Twitter may have simply provided a space where they can express themselves in a language that is familiar to them, but that they could not display in their mainstream news outlets. While journalists on Twitter are undoubtedly aware of their audience, as evidenced by strategic discourse on the platform, Twitter also operated as a space for interpersonal communication among journalists. Perhaps more important than pointing out the direction of a causal relationship between journalists’ personality traits and the Twitter format is to reflect on the impact of the platform on political communication as a whole. For many years, the media have operated as a political institution in tune with key political actors’ agendas. Twitter has disrupted this balance. While candidates may feel like they are being bullied by journalists desperate for zingers and willing to share their opinion regardless of official quotes, the public is rewarded with carefully crafted political messages being collectively and publicly deconstructed online. Evidence suggests that Twitter allows for a space of collective interpretation of political events. Even if the conversations are not yet including media outsiders, they are occurring in public space and open to public inquiry. In that sense, political coverage on Twitter is not completely ‘normalized’. In fact, it is precisely the lack of ‘normalization’ that causes so much discomfort for political actors, who have not yet mastered the formula for controlling messages passed between users and timelines. 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