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CONTENTS
1
SETUP
-2-
1.1
1.1.1
1.1.2
1.2
WHERE TO FIND THE RTQ-LOG SOFTWARE
CD DELIVERED WITH YOUR RAVEN-EYE OR RTQ-LOGGER
INTERNET
PROGRAM INSTALLATION
-2-2-2-2-
2
HOW TO USE „RTQ-LOG“ ?
-4-
2.1
2.2
2.3
2.4
2.5
2.5.1
2.5.1.1
2.5.1.2
2.5.2
2.5.3
2.5.4
2.5.5
2.5.5.1
2.5.5.2
2.6
2.6.1
2.6.2
CONNECT YOUR DEVICE WITH THE COMPUTER
START THE SOFTWARE
MENU
START COMMUNICATION WITH A DEVICE
CONFIGURATION
CONFIGURATION OF A RAVEN-EYE
BASIC SETTINGS
RAVEN-EYE WIZARD
SAVING A CONFIGURATION
UPLOAD CONFIGURATION TO RAVEN-EYE OR DEVICE
EXPORT DATA
DELETE FILES
DELETE SITE & CONFIGURATION
DELETE MEASUREMENT DATA
MEASUREMENT DATA VIEW
DESCRIPTION OF MEASUREMENT DATA (RAVEN-EYE)
ACTIVATE REAL-TIME MEASUREMENTS
-4-4-5-6-7-7-8-9- 10 - 10 - 11 - 11 - 11 - 11 - 12 - 12 - 13 -
3
CONTACT INFORMATION
- 14 -
3.1
3.2
3.3
3.4
FOR BELGIUM AND LUXEMBOURG
OUTSIDE BELGIUM AND LUXEMBOURG
TECHNICAL SUPPORT
REPAIR SERVICE
- 14 - 14 - 14 - 14 -
APPENDIX
- 15 -
APP. 1
- 15 -
FLOW-TRONIC CUSTOMER SERVICE DEPARTMENT REGISTRATION FORM
-1-
1
Setup
1.1
Where to find the RTQ-Log software
1.1.1
CD delivered with your RAVEN-EYE or RTQ-Logger
The RTQ-Log software is delivered on a CD with every RAVEN-EYE or RTQ-Logger. Insert the CD in your
computer and open it in Windows Explorer.
1.1.2
Internet
The software can be downloaded from our website.
1.2
1.
Please connect to the www.flow-tronic website.
2.
Go under “Downloads”.
3.
Click on “Software”.
4.
In the “Software Upgrades” section, choose the software “RTQ-LOG” with version 2.003 or higher.
5.
Save the .exe file on your computer.
Program installation
Locate the installation file on your hard drive and double click on it.
Figure 1: Installation file
Double click on the icon „RTQLogSetup_XvXXX.exe“ where the installation file has been saved on your
computer.
Figure 2: Language choice
Select the language you want for the installation and for the software then click “OK”.
-2-
With the „Next >“ button, you can navigate from one installation screen to the other:
1.
Choose the installation folder in the start menu.
2.
Click „Install“ to start the installation of the program and the driver.
Figure 3: Installation wizard
The installation of the USB driver is automatic and the window closes automatically after installation.
Figure 4: USB driver installation
Once you have been through the installation steps, click “Finish” to use the driver and the software.
Figure 5: Finish installation
-3-
2
2.1
How to use „RTQ-Log“ ?
Connect your device with the computer
Please follow the instructions in the manual of your device, in order to connect it to the computer.
Figure 6: Device driver software installer dialog box
The “Device driver software installer” dialog box appears as soon as you connect your device with the USB
cable to your computer.
IMPORTANT NOTE
Do not unplug your device while driver is installing.
Do not plug more than one device to the same computer.
2.2
Start the software
Start the „RTQ-Log” software as usual through the “Start Menu”, your desktop or Windows Explorer. You can
also create a shortcut on your desktop.
Figure 7: Start menu
-4-
2.3
Menu
Measurement site or ID number designation & selection
Save changes to the active configuration
Save site/configuration with a different name
Delete site from database (a backup copy is made before
deleting; the button is only active without USB-Connection)
Delete data from program (only active without USBConnection)
Upload configuration to the RAVEN-EYE or RTQ-Logger
Export data as “Tab Separated Values (TSV)”-file to the
designated folder
Information on the connected RAVEN-EYE
Activate recording from the RAVEN-EYE
Set a level to simulate flow when RAVEN-EYE is measuring
COM Port to use for the RAVEN-EYE
Refresh the COM Port list to detect new connections
Connect to the RAVEN-EYE with the selected COM port
Disconnect the RAVEN-EYE
Download configuration from the RAVEN-EYE to your
computer
End program
Figure 8: RTQ-Log menu
-5-
2.4
Start communication with a device
To connect the device to a computer using the UBS cable (for RAVEN-EYE: P/N RAV-4001):
1.
Click „Refresh COM List”.
2.
Select the COM Port used by the device. Usually it’s the newest port showing up in the list.
3.
Click „Connect” to start the connection.
Figure 9: Device section
4.
If the „RTQ-Log“ is already running on the computer and changes to your active site are not saved,
the following box will appear:

Click “Yes“ to save the changes before any other action is taken into account.

Click “No” to continue without saving any changes.
Figure 10: Dialog box
5.
A dialog box appears telling with which device (ID number) the computer tries to establish a
connection. For a RAVEN-EYE, the number should correspond to the ID number on the device.

Click „Yes“ to establish the connection with the device.

Click „No“ to cancel the connection.
Figure 11: Connection confirmation
-6-
6.
A dialog box appears asking if the configuration should be downloaded from the device or if the
configuration should be taken from the latest backup located in a file on the computer’s hard drive.

Click „Device“ to download the configuration from the device.

Click „File“ to get the latest configuration saved on the hard drive.
Figure 12: Configuration upload dialog box
2.5
Configuration
2.5.1
Configuration of a RAVEN-EYE
This section will explain how to configure a RAVEN-EYE before starting any measurements.
Figure 13: RAVEN-EYE configuration tab
-7-
2.5.1.1 Basic Settings
The “Basic Settings” are used to configure
1
2
Figure 14: Basic Settings
Mounting Direction
Used to configure the direction where the RAVEN-EYE is facing
“Against Flow”:
Measured value is positive when sensor is facing upstream.
“Ignore”:
Default setting. Measured value is always positive.
“With Flow”:
Measured value is positive when sensor is facing downstream.
Sediment
Unit: mm. Enter the level of the estimated sedimentation level. If sedimentation
level is changing, enter an estimated average sedimentation value.
Median Filter V
View only. Value defined by the “RAVEN-EYE Wizard”
Median Filter L
View only. Value defined by the “RAVEN-EYE Wizard”
NOH
View only. Value defined by the “RAVEN-EYE Wizard”. Number of times the
last validated measurement is hold before the value is set to “Default Vel.”
Default Vel.
Unit m/s. Velocity that is recorded when the RAVEN-EYE does not issue a
validated velocity measurement and the NOH number is exceeded.
Note:
All changes made to a configuration have a direct effect on the calculated measurement data: Velocity,
Level & Flow in the “Measurement “ tab (see Figure 19).
-8-
2.5.1.2 RAVEN-EYE Wizard
To enter the wizard, click on the button “RAVEN-EYE Wizard” (see Figure 2) in the “Basic Settings” section.
Figure 15: RAVEN-EYE Wizard
Pipe roughness
Used to configure the roughness of the channel.
“Smooth”:
PVC, PE, Fiberglass, Concrete covered with very slippery mud, etc.
“Normal”:
Concrete, Sewers, etc. Default value
“Rough”:
Stones, rough concrete, river bed, etc.
Slope
Used to configure the slope of the channel.
“Flat”:
Below 0,2%
“Normal”:
Between 0,2% and 0,5%. Default value.
“Steep”:
Above 0,5%
Site configuration
Used to configure events that could occur in the configured measuring site.
Default: No box is checked.
“Standing water”:
Check this box the velocity of the water can go down to 0 m/s
“Tidal influence”:
Check this box if an influence can occur on the hydraulic conditions from tides.
“Downstream block.”: Check this box if a downstream blockage can occur
Expected velocity
Used to configure the expected velocity in the configured measuring site. This
setting forces the RAVEN-EYE to find the velocity within the configured range.
“Min. Expected Vel”: Unit: m/s. Minimum velocity expected on site. Default value: -4,000 m/s
“Max. Expected Vel”: Unit: m/s. Maximum velocity expected on site. Default value: 4,000 m/s
Specific features
Special features for measuring site configuration.
“Rapid changing velocity possible”:
Check the box if velocity might change rapidly
“Low velocity focus active”:
Check this box if the velocities might always be low (< 0,25 m/s)
Vel. Selector
Use the “velocity selector” to choose what type of velocity will be used for the
flow calculation.
“vAVG”:
Average velocity as calculated using Flow-Tronic’s algorithms.
“vQPMF”:
Validated surface velocity considering the quality parameters and the median
filter.
-9-
2.5.2
Saving a configuration
Figure 16: Save configuration
After configuring a measuring site, you will likely want to save the first configuration with a specific name and
start another configuration for another location or device.
1.
Click the “Save Configuration As” button (see Figure 16)
2.
A pop-up window appears where you can give a name and save the configuration (see Figure 17)
Figure 17: Site name
3.
2.5.3
Enter the desired name and click “OK”
Upload configuration to RAVEN-EYE or device
Prerequisites

Connect the RAVEN-EYE or device to the computer (refer to section 2.4 on page - 6 -).

Save configuration clicking on the “Save Configuration” button.
Procedure
Once the configuration of the RAVEN-EYE is done, RTQ-Log gives the possibility to upload the configuration
to the device. It is necessary to upload the configuration to the device in order to use the correct settings for
the measurement.
1.
Click the “Upload Configuration To RAVEN-EYE” button (see Figure 18).
2.
Wait until upload is complete. Do not unplug cable or disconnect device while upload is in
progress.
Figure 18: Upload configuration to RAVEN-EYE
- 10 -
2.5.4
Export data
®
®
Data can be saved in a .tsv file format for use in common applications such as Microsoft Excel .
Figure 19: Export data
1.
Select the site from which you want to export the measurement data in the “Site / ID” dropdown list.
2.
Click the “Export To TSV” button. The “Save As” window opens.
3.
Enter a name and location.
4.
Click “Save”.
2.5.5
Delete files
2.5.5.1 Delete site & configuration
Configuration files can be deleted if necessary.
1.
Select the configuration you want to delete in the “Site / ID” dropdown list.
2.
Click the “Delete Selected Site From Disk” button (see Figure 16).
The site or configuration will be removed from the “Site / ID” list and the measurement data will also be
removed.
Note:
A backup copy is made on your hard drive before deleting a measurement site. This means that the
previous deleted data for each site can be restored.
2.5.5.2 Delete measurement data
Measurement data can be deleted if necessary.
1.
Select the site in the “Site / ID” dropdown list from which you want to delete the measurement data.
2.
Click the “Delete Local Measurement Date” button (see Figure 16).
The site or configuration will not be removed from the “Site / ID” list but the measurement data will be
deleted.
- 11 -
2.6
Measurement Data View
The “Measurements” tab is the container for the real-time data in RTQ-Log.
1
2
3
4
5
Figure 20: Measurement Data View
1. Flow velocity units
2. Level units
3. Flow units
4. Measurement data (refer to section 2.6.1)
5. Graphical view of FFT data
2.6.1
Description of measurement data (RAVEN-EYE)
Name
Date/Time
Unit
Vel. RAW
VSN
SNR
AGC
NOT
mA-Input
Internal Temp.
Internal Humidity
Internal Pressure
Std. Dev.
Amplitude
/
Configurable:
m/s or cm/s
Configurable:
m, cm or mm
Configurable:
l/s, m³/s or m³/h
m/s
/
/
/
/
mA
°C
%
bar
/
/
Quality value by result
/
Velocity
Level
Flow
Description
Date & time of measurement
Flow velocity (displayed as selected in the “Wizard” in Vel.
Selector: vQPMF or vAVG)
Water level
Flow
Surface velocity raw data
Velocity Spectrum Number
Signal to Noise Ratio
Automatic Gain Control
Number Of Trials
Value of the mA input as simulated for the level
Internal temperature (RAVEN-EYE)
Internal humidity (RAVEN-EYE)
Internal pressure (RAVEN-EYE)
Standard deviation
Amplitude
Quality parameter for the computation of the velocity, the level
and the flow
- 12 -
2.6.2
Activate real-time measurements
Any RAVEN-EYE with firmware version 0.05, 0.06 or higher can be connected via the communication cable
(P/N: RAV-4001) to any computer equipped with Windows XP, Vista, 7 or 8. When a RAVEN-EYE is
connected to the computer, real-time measurements can be taken in order to verify the data coming from the
RAVEN-EYE.
Activate real-time measurements:
Prerequisites

Connect the RAVEN-EYE or device to the computer, refer to section 2.4 on page - 6 -
Procedure
1.
Check the box “Activate RAVEN-EYE Recording” on the “Menu” section. On the box is checked
measurements will appear every ±13 seconds in the “Measurements” tab (see Figure 4)
2.
Use the left and right arrows or move the button on the scroll bar to simulate a level for the flow
measurement calculation.
- 13 -
3
Contact Information
3.1
For Belgium and Luxembourg
Flow-Tronic S.A.
Rue J.H. Cool 19a
B-4840 Welkenraedt
Belgium
3.2
Tel : +32 (0)87 899 799
Fax : +32 (0)87 899 790
Email: [email protected]
www.flow-tronic.com
Outside Belgium and Luxembourg
Flow-Tronic maintains a large network of representatives and distributors. To locate a representative, send
an email to [email protected] or visit www.flow-tronic.com.
3.3
Technical Support
Technical and Customer Service Department personnel are eager to answer questions about our products
and their use. In Belgium and Luxembourg, call +32 (0)87 899 799. Outside the Belgium and Luxembourg,
contact your direct representative or send an email to [email protected].
3.4
Repair Service
Authorization must be obtained from Flow-Tronic before sending any items for repair.
Steps to follow to send the device to Flow-Tronic for repair:
1.
Identify the serial number of the device.
2.
Record the reason for return.
3.
Make sure the equipment is free from foreign debris and is clean and dry before shipping.
4.
Ship the item to:
Flow-Tronic S.A.
Rue J.H. Cool 19a
B-4840 Welkenraedt
BELGIUM
5.
The item that has to be repaired gets an RMA (Return Material Authorization) number.
6.
The price for repair is calculated and sent to the customer.
7.
Repair is made after having received the authorization from the customer.
- 14 -
Appendix
App. 1 Flow-Tronic Customer Service Department Registration Form
Thank you for selecting Flow-Tronic flow instrumentation for your monitoring needs. Enclosed with your
instrument you should find the operation manual(s) and accessories.
So that we may better serve your needs, please take a few minutes to complete this Customer Service
Registration Form. Completion of this form will enable us to provide you with application information,
software upgrades or product change notices.
Please fax (+32 (0)87 899 790) or e-mail ([email protected]) this copy to Flow-Tronic.
If you have any questions or concerns regarding technical support, parts or service, please call Customer
Service at +32 (0)87 899 799 or e-mail us at [email protected]
Rue J.H. Cool 19a | B-4840 Welkenraedt | BELGIUM
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
E-mail : [email protected] | www.flow-tronic.com
Customer Service Registration Form --- Customer Service Department
Flow-Tronic S.A.
Flow-Tronic Model ______________________________ Serial Number ____________________________
Company ______________________________________________________________________________
Contact Name ___________________________________________________________________________
Address ________________________________________________________________________________
City __________________________________________ State __________________ Zip Code ________
Phone (
) __________________________________ Fax (
) ________________________________
E-Mail _________________________________________________________________________________
Application Type _________________________________________________________________________
______________________________________________________________________________________
- 15 -
RueJ
.
H.Cool
19a|B4840Wel
kenr
aedt|T
el
.
:+32(
0)
87899799|F
ax
:+32(
0)
87899790|Emai
l
:i
nf
o@f
l
owt
r
oni
c.
com |www.
f
l
owt
r
oni
c.
com