Our Goal. Your Success.
Leadership Development
for Department Chairs™
Strengthen Your Institutional Leadership
“Heightened attention to institutional
performance, accountability, and transparency
has placed more importance on the quality of
leadership demonstrated by department chairs.”
Overview
Curriculum
Leadership Development for Department Chairs offers
Deans and Chief Academic Officers the opportunity to
enhance the leadership competency of their institution.
Make developing leadership skills among department
chairs part of your larger strategic initiative to improve
departmental and institutional performance.
Leadership Development for Department Chairs
begins with assessments that offer a profile of
each participant’s current leadership style and
preferences. This profile provides the foundation
for insights and discussions throughout the session.
Leadership Development for Department Chairs
covers key leadership competencies including:
•Influencing others in an academic setting
•Leveraging conflict to accomplish results
•Coaching others to achieve strategic goals
•Delivering feedback and listening skills
•Soliciting input in decision-making
•Managing cultural differences
•Leading in a complex institution
TOPICS
PEDAGOGy
Topic areas covered include:
We approach the curriculum through a variety of creative
and interactive pedagogical methods:
•Recruitment
•Group simulations
•Tenure Review and Promotion
•Video-taped role-playing situations
•Budget Conflicts
•Peer coaching and mentoring opportunities
•Sexual Harassment
•Written assignments
•Academic Freedom
•Women Leading: Challenges and Opportunities
•Managing Adjuncts, Graduate Students, and Staff
•Balancing Departmental Interests with
Institutional Priorities
•Facilitated conversations
•Case studies
•Personal development planning assignments
•Facilitator and peer feedback
Leadership Development for department chairs
DAY 1 MORNING
DAY 2 MORNING
DAY 3 MORNING
• Program Orientation
• Soliciting Input in Decision Making
• Colleague Coaching Round IV
• Networking Introductions
• Coaching Skills for Leaders
in Academia
• Creating Your
Department Culture
• Colleague Coaching Round I
• Peer Mentoring Skills
• Leading In Complex Institutions
- Research Findings
• Development Planning
• Leadership Best Practices for
Department Chairs
• Relationship Acumen®
- A model for success in
complex institutions
• Emotional Intelligence
- Interpersonal awareness
assessment results
DAY 1 AFTERNOON
• Navigating Complex Institutions
- Interactive Simulation
DAY 2 AFTERNOON
• Feedback & Listening Skills
• Colleague Coaching Round II
• Leveraging Conflict in an
Academic Setting
- Thomas-Killman Conflict Modes
Assessment results
• Exercising Influence in an
Academic Setting
- Influence Style Indicator results
• Managing Institutional Conflict Practice
- Indepth Practice Opportunities
• Exercising Influence in an Academic
Setting Practice
- Indepth Practice Opportunities
• Colleague Coaching Round III
CurriculUM OVERVIEW
Day One: Developing Leadership Foundations, Enhancing Interpersonal Awareness, & Managing Institutional Conflict
Program Orientation
This session provides participants an overview of the foundational research, content, pedagogy, and learning
opportunities of the Leadership Development for Department Chairs program.
Networking Introductions
Introductions provide participants the first opportunity to begin the inter-institutional networking which is an
important benefit of the program.
Leadership Best Practices for Department Chairs
Using a “writing for learning” methodology and facilitated discussion, participants deepen their understanding of
the challenges and requirements facing Department Chairs in today’s academic institutions.
Relationship Acumen: A Model for Success in Complex Institutions
The author of the Relationship Acumen® model shares the requirements for successful leadership in today’s
complex academic institutions. Participants gain awareness around the critical requirements of interpersonal
awareness, fostering communication, building trust, navigating culture, leveraging conflict, exercising influence,
and building networks.
Emotional Intelligence: The Foundation of Leadership
Participants receive results from a research based assessment that provides them insight into their interpersonal
awareness. Lecture, reflection, and interactive activities highlight the similarities and differences among individuals
and the requirements of flexibility in a leadership role.
Enhancing Feedback & Listening Skills
The ability to offer constructive feedback is an important skill for Department Chairs. Many leaders are uncomfortable
offering direct, constructive, and respectful feedback. Facilitators will share the TOP Feedback Model® which provides
an effective strategy for delivering important feedback.
Leveraging Conflict in an Academic Setting
Participants receive their results on the Thomas-Killman Conflict Modes instrument. Reflection time provides participants
the opportunity to explore the different conflict modes, their preferences, and opportunities for development.
Managing Institutional Conflict
In this highly interactive session, participants build skills in dealing with typical conflicts they face as Department Chairs.
From budget cuts, to balancing departmental needs with institutional priorities, each participant has the opportunity to
be DVD-recorded, practicing a conflict situation and receiving feedback from peers and a facilitator.
Day Two: Leading in Complex Institutions, Coaching Colleagues, & Influencing in an Academic Setting
Soliciting Input in Decision Making
The ability to solicit input when making decisions is an important leadership skill. This session helps Department Chairs
understand how and when to best solicit input from others when making decisions.
Coaching Skills for Leaders in Academia
In this session participants are introduced to a coaching model and set of skills they can apply to coaching peers,
administrators, direct reports, and other institutional colleagues.
Colleague Coaching
This is the first of four rounds of Colleague Coaching. In each round, participants work together in coaching groups
to resolve real leadership challenges they identified as part of their program pre-work.
Leading In Complex Institutions: Research Findings
In this session, facilitators present research on the common challenges faced by leaders in complex organizations.
Navigating Complex Institutions Simulation
This experiential simulation helps Department Chairs better understand and navigate the challenges they face
while leading in today’s complex academic institutions. The simulation brings to life the research shared in the
previous session.
Exercising Influence in an Academic Setting
Participants receive their results on the Influence Style Indicator®. Time for reflection is provided for participants
to explore the different influence styles, their preferences, and opportunities for development.
Exercising Influence in an Academic Setting Practice
In this highly interactive session, participants build skills in leveraging the influencing opportunities they experience
as Department Chairs. From tenure review, to promotions, and managing adjunct faculty, each participant has the
opportunity to be DVD-recorded practicing an influence situation and receiving feedback from peers and a facilitator.
Day Three: Developing a strong Department Culture, Utilizing Peer Mentoring & Development Planning
Creating Your Department Culture
Department Chairs bear responsibility for helping to shape the culture of their departments. This session explores
the opportunities and challenges to creating strong department cultures, which foster cooperation and consensus.
Peer Mentoring Skills
Peer mentoring is a powerful tool that is currently underutilized in academic institutions. This session outlines the
benefits of peer mentoring and offers practical resources for Department Chairs to implement peer mentoring
programs at their institutions.
Development Planning
The final session of Leadership Development for Department Chairs is used to help participants create a development
plan to implement their learning from the program. As part of this process, they put to use the mentoring skills
discussed in the previous session by committing to peer mentoring after the end of the formal program.
FACULTY
Ken Wagner
Executive Director, The Swedish Program
Ken is founder and Executive Director of The Swedish Program at Stockholm School of Economics –
a leading study abroad program for American university and college students. He is a former
Assistant Professor of Sociology at Hamilton College, and co-author of Writing Across Culture:
An Introduction to Culture Shock and the Writing Process. Ken’s research background in
organizational development has led him to conduct extensive studies on how Swedish management
typically attempts to lead by building consensus, while consistently providing feedback and seeking
input from employees. Ken has over twenty years of consulting experience, first with Bainbridge,
Inc., and now with Goal Success. While at Bainbridge, Ken focused on organizational development,
corporate culture, cultural differences in management, and mentoring junior associates on research
methodology. At Goal Success, Ken is the director of the Education Practice. He facilitates
leadership and coaching programs for Fortune 100 companies and academic institutions.
David C. Paris
Executive Director, New Leadership Alliance
David C. Paris is the Executive Director of the New Leadership Alliance for Student Learning and
Accountability. The mission of the Alliance is to create shared norms for assessing student learning
and to establish improved practices for assessment and accountability that are widely implemented
throughout American higher education. The Alliance is developing a coalition and network that will
systematically guide the assessment discussion and agenda, develop broadly accepted mechanisms
for recognizing and encouraging effective assessment programs, and create networks between and
among the varied higher education constituencies leading to shared understandings of assessment
and accountability in American higher education. For the past several years Paris has been a Senior
Fellow at the Association of American Colleges and Universities and a Senior Advisor at the Council
of Independent Colleges. He is also a Professor of Government, specializing in education policy,
political thought, and democratic theory and the author of a number of books and articles.
David Jacobson
Managing Partner, Goal Success, Inc
David Jacobson is the founder of Goal Success, Inc. He has over 18 years of experience in the design
and delivery of innovative leadership development solutions and executive coaching programs,
for Fortune 500 companies and non-profit organizations. These programs utilize 360 feedback,
executive coaching, simulations, case studies, peer coaching, and numerous other learning
methodologies. David is the author of Inspiration to Perspiration: The Four Essential Steps to
Achieving Your Goals. The strategy combines GAIN Planning™, a proven process for achieving goals,
with lessons from the world’s premier endurance sports training and fundraising programs.
David spent several years as a consulting partner at the Ken Blanchard Companies, and he remains
a member of the adjunct faculty at the Center for Creative Leadership.
Goal Success is a global training and development firm specializing in individual and organizational leadership. For over
18 years, Goal Success has successfully helped corporations and non-profit organizations achieve their leadership
potential through interactive and research based training programs. Our Education Practice leverages this experience
to meet the needs of leaders in higher education. This practice is headed by current academic administrators, former
deans, department chairs, and experienced consultants.
Investment
To Enroll
Enrollment is limited, so please enroll before March 1st,
2013, to assure available space. The investment for
the first participant from each institution is $2,500.
Additional participants from the same institution attend
for $2,250 each.
Please complete the attached enrollment form
and fax to 858.715.1616, or visit our website,
www.goalsuccess.com, and download a registration form.
Participate in our 2.5 day, Leadership Development for
Department Chairs seminar:
2013 Schedule
Location Dates
Chicago, IL
June 5-7
Goal Success offers Leadership Development for
Department Chairs at your campus, for institutions
enrolling 10 or more participants. Please contact us
for more information.
LEADERSHIP COACHING FOR DEANS
Goal Success also offers Leadership Coaching for new
or recently appointed Academic Officers at all levels.
For more information, please visit our website,
www.goalsuccess.com, or contact us at 800.452.5448.
Please direct any inquiries to: Ken Wagner, PhD
Director, Education Practice [email protected]
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LEGEND
Corporate Headquarters
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Program Delivery Locations
Goal Success, a premier global training and development
organization, helps individuals, teams, and organizations
achieve their most critical goals.
With services ranging from world-class leadership
development solutions to high impact training programs,
curriculum design, and executive coaching, Goal Success
delivers lasting results.
For more information about our
products and services, please contact us at:
facebook.com/GoalSuccessInc
www.goalsuccess.com
Tel: 800.GOAL.4.IT (800.462.5448)
Fax: 858.715.1616
Email: [email protected]
@goalsuccess
linkedin.com/company/goal-success