PDF - International Used Trucks

OPTIONAL SERVICE CONTRACT
OBTAINING SERVICE
To obtain service under this Service Contract, return this vehicle to any Navistar
dealer authorized to service this model vehicle and engine. To locate a dealer near
you, call the International Used Truck Support Hotline at 877-893-2065.
PLUS(+)
WHAT IS NOT COVERED:
Components / Items:

Correction of loose fasteners, squeaks, rattles and unusual noises.

Adjustments.

Items warranted by their respective manufacturers (e.g., non–Navistar
brand engines).

Any part that is not a Navistar or Cummins part number.

Unauthorized parts other than Navistar service parts or ReNEWed®
parts.

Aftermarket parts or service kits.

Parts requiring replacement at inspection or adjustment maintenance
intervals for reasons other than being defective.
Repairs:

Maintenance-related items/ repairs or those as a result of normal wear
and tear, including tune-ups, gaskets, belts, seals, lubrication, and/or
other similar procedures/parts required to keep vehicle in good working
condition. These services include, but are not limited to: oil changes, oil
filters, air filters, fuel filters, cleaning/polishing, engine tune-up, adding
oils, tightening of air intake and coolant clamps.

Repairs to any part of the vehicle subjected to misuse, negligence,
improper maintenance, improper operation, or which is the result of an
accident.

Seals, wheel seals, gaskets, belts, hoses and lubricants, except when
required in connection with a warrantable failure.

Attaching accessories, thermostats, flex plate, externally mounted
electrical & filtration systems.

No coverage will be granted if Power Train, Propshaft and Suspension
sales guidelines (specifications) are not strictly adhered to by all owners
and operators of this vehicle.

Rust, corrosion, cosmetic issues, bright work.

Failure to maintain correct maintenance schedule.

Failures or damage resulting from abuse or neglect as determined by
Navistar, which includes, but is not limited to: operation without
adequate coolants or lubricants; over speeding; lack of maintenance of
lubricating, cooling or intake systems; improper storage, starting, warmup, run-in or shutdown practices.

Failures caused by incorrect oil, fuel or catalytic reagent or by water, dirt
or other contaminants in the fuel, oil or catalytic reagent.

Accidents, acts of nature or other events beyond control of Navistar.
Valid for the secondary USA and Canadian markets on International
trucks with a 450 HP or less. Qualifying engines are Maxxforce® 7L,
DT, 9L, 10L, 11L, 13L, 15L, Navistar® N9, N10, N13. Qualified units
outlined by model year, mileage and engine hours at time of purchase as
defined by the contract policy number.
During the period selected, Navistar, Inc® will repair or replace any of
the following components which proven defective in material and/or
workmanship in normal use, with new or ReNEWed® parts, with 100%
parts and labor. Exceptions are listed herein under What is Not Covered.
Basic Engine Components: rod bolt, main bearing cap and bolt, crankcase,
crankshaft, engine balance shaft, flywheel/ring gear, flywheel housing, dowel pin,
piston/pin/lock/bushing, expansion plug, piston ring, connecting rod/cap, cylinder
sleeve, vibration dampener/crank pulley.
Turbocharger: twin turbocharger assembly high pressure turbo (use for high PSI
turbo with twin designs, and all single turbocharger designs), twin turbocharger
assembly low pressure turbo (use only with low PSI twin turbocharger designs).
Engine Electronic Components: cold start combustion element assembly, cold
start control switch/module, cold start fuel solenoid, electronic drive unit (EDU),
exhaust gas temperature sensor (exhaust manifold mounted), engine sensors
harness (from ECM to all sensors), injector harness, intake heater/glow plug
harness, under valve cover harness, mass air flow sensor (chassis mounted), intake
throttle module, electronic control module (ECM), vehicle personality module
(VPM), accelerator pedal assembly, exhaust pressure regulator, injection pressure
regulator (IPR), reprogram engine-calibration, ambient temperature sender,
barometric pressure sender (BAP), camshaft position sender (CMP), crankshaft
position sender (CKP), engine coolant temperature sender (ECT), engine fuel
pressure sender (EFP), engine fuel temp sender (EFT), engine oil pressure sender
(EOP), engine oil temperature sender (EOT), exhaust back pressure sender (EBP),
ICP/FRP sender (note: PSI sensor for oil or fuel), manifold absolute pressure
sender (MAP), manifold absolute temperature sender (MAT), water in fuel sender
(WIF), crankcase oil separator speed sensor (CCOS), brake PSI relief valve
(compression brake), brake control pressure sensor (use for under valve cover
compression brakes), high pressure compressor inlet temperature sensor (HPCIT),
charge air cooler outlet temperature sensor (CACOT)
Printed in the USA
CTS-4206A
Page 1 of 2
Revised 12/2015
OPTIONAL SERVICE CONTRACTS

CTS-4206A
This contract may be transferred if sold and operated in the USA or Canada as
outlined in the International Warranty Procedure and Administrative Policy
and Transfer Policy. See your local International dealer for details. Fees may
apply.
Any single repair requiring less than $40.00 parts and labor to complete.
Other:
 Engines sold and/or operated outside the United States or Canada.
 Engine or Engine components which have had unauthorized alterations or
modifications.
 Engines on which the odometer reading has been altered.
 Incidental, special, indirect or consequential costs or expenses which the
owner may incur as a result of a malfunction or failure covered by this
warranty, such as vehicle damage, communication expenses, meals,
lodging, overtime, loss of use of engine or vehicle (“downtime”), loss of
time, inconvenience, cargo loss or damage, and other similar costs and
expenses.
 Replacement of defective parts which were not authorized Navistar
equipment when first installed.
 Towing.
This contract is non-refundable.
Remedies Under State or Provincial Law: Some States and Provinces do
not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to the owner. This
warranty gives the owner specific legal rights, and he may also have other
legal rights which may vary by state or province.
Navistar, Inc., except in Canada where it is Navistar Canada, Inc.
NOTE TO SERVICING LOCATION:
If there are questions regarding this coverage, call the Warranty Claim
Center for clarification. For this purpose, the following phone numbers are
provided to be used weekdays during normal working hours in the 48
contiguous states, Alaska, Hawaii and Canada, call 800-336-4500.
DISCLAIMER:
NO WARRANTIES ARE GIVEN BEYOND THOSE DESCRIBED
HEREIN. THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED AND IS THE SOLE AND
EXCLUSIVE WARRANTY MADE BY NAVISTAR, INC®
HEREUNDER. NAVISTAR, INC® SPECIFICALLY DISCLAIMS ALL
IMPLIED AND EXPRESS WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ALL OTHER REPRESENTATIONS TO THE
USER/PURCHASER, AND ALL OTHER OBLIGATIONS OR
LIABILITIES. NAVISTAR, INC® FURTHER EXCLUDES LIABILITY
FOR INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE AND
CONSEQUENTIAL DAMAGES, ON THE PART OF NAVISTAR,
INC®. No person is authorized to give any other warranties or to assume
any liabilities on Navistar’s behalf unless made or assumed in writing by
Navistar, Inc®; and no other person is authorized to give any warranties or
to assume any liabilities on the seller’s behalf unless made or assumed in
writing by Navistar, Inc®.
Navistar, Inc® has the discretion to replace or rebuild the engine
when a catastrophic failure occurs.
Printed in the USA
Page 2 of 2
Revised 12/2015