Leadership Summit Empowering Leaders to Succeed Leadership Track The Self-Aware Leader: Fostering Innovative Team Environments by Recognizing Competencies in Self and Others Leadership Track Agenda Topic Time Exponential Difficulty: Awareness, Innovation, Value 5 minutes Strength of Self-Awareness 10 minutes Strength of Team Awareness 10 minutes Strength of an Innovative Team Environment 20 minutes Strength of Sponsoring Investment and Change 10 minutes Exponential Reward: Awareness, Innovation, Value 5 minutes Exponential Curve of Effort to Achieve Value Creation • Innovative team environments create commercial value. • Know yourself and your team. Be willing to invest in and sponsor change. Self Awareness Tools “Self knowledge is the beginning of self improvement.” - Baltasar Gracián 17th century philosopher Step Into the Unknown kjkj K N O W T H Y S E L F K N O W T H Y S E L F Why Are Self-Aware Leaders so Valuable? • Adapt behavior around strengths and weaknesses • Identify and utilize the abilities of those around them • Create innovative and supportive team environments • Invest in developing innovative, commercially-tuned ideas • Sponsor investment and change arising from innovative environments • Strive for organizational value creation in everything they do Promoting Self-Awareness Through Diagnostic Assessment Personality, Values and Preferences Professional, Technical and Organizational Competencies • Myers-Briggs Type Indicator • Hogan Personality Inventory • Hogan Motives, Values, Preferences Inventory • Intercultural Development Inventory • Jung Typology Profiler for the Workplace • Leadership Styles Inventory (LSI1 & LSI2) • Group Styles Inventory • Organizational Culture Inventory • Hogan Business Reasoning Inventory • HoganLead • KornFerry Voices 360 Feedback Typical Professional Competencies 1. Action Oriented 2. Drive for Results 3. Ethics and Values 4. Perseverance 5. Process Management 6. Business Acumen 7. Conflict Management Behavioral competencies must be observable and measurable. 8. Communication and Change 9. Managing and Motivating 10. Organizing and Planning 11. Strategic Agility 12. Creativity and Innovation 13. Evaluating Talent 14. Managing Vision and Purpose Essence of Self-Awareness • Deep understanding of one’s: Emotions Strengths Weaknesses Needs Drives • Neither overly-critical nor unrealistically hopeful • Honest with oneself and others *Goleman 2004 Strength of Self-Awareness • Leverage personal strengths • Openness to ideas of others • Conscious competence • Egocentric delusions • Unconscious incompetence • “The world begins and ends with me.” Know Your Team “When it comes to understanding others, we rarely tax our imaginations.” - Laurence Hill Know Each Member of Your Team • Techniques • Tactics “In the Moment” Assessment Techniques Techniques 1. Assessing prior knowledge, recall and understanding Tactics Background knowledge probe 2. Assessing skill in synthesis and creative thinking One sentence summary 3. Assessing skill in application and performance Directed paraphrasing 4. Assessing skill in critical thinking Pro and con grid “Never let a good crisis go to waste.” Trying to Answer the Deeper Questions • How much do we value the employee’s contribution day-to-day? • Is the employee essential to high team performance? • Does the employee consistently model critical competencies? • How far can the employee go in the organization? • How much should we invest in the employee’s development? • When will the employee be ready for the next role? • How high can the employee go in the organization? • Would the employee’s departure disrupt the team? • What are we prepared to do to keep the employee? 32 Talent Calibration Matrix™ Potential High Potential Narrow/Deep Performer Medium Potential Steady Performer High Potential Rising Performer Medium Potential Core Performer Low Potential Poor Performer High Potential Star Performer Low Potential Inconsistent Performer Performance Medium Potential MissMatched High Performer Low Potential Miss-Matched High Performer Strength of Team Awareness • Higher volume output • Efficient assignment of work • “Delightful discoveries” • Regretted team attrition • Inconsistent integration with other teams • Direct economic loss Create the Space to Innovate “Surround yourself with great people; delegate authority; get out of the way.” - Ronald Reagan Create the Innovative Team Environment Edison’s Innovation Competencies SolutionCentered Mindset Super-Value Creation Mastermind Collaboration Kaleidoscopic Thinking Full-Spectrum Engagement *Gelb & Caldicot, 2008 Solution-Centered Mindset • • • • • Align your goals with your passions Cultivate charismatic optimism Seek knowledge relentlessly Experiment persistently Pursue rigorous objectivity “People who are only good with a hammer see every problem as a nail” – Thomas Edison SolutionCentered Mindset Super-Value Creation Master-Mind Collaboration Kaleidoscopic Thinking Full-Spectrum Engagement Kaleidoscopic Thinking • • • • • Maintain a notebook Practice ideaphoria Discern patterns Express idea visually Explore the roads not taken “Edison has a remarkable kaleidoscopic brain. He turns that head of his and these things come out as [if] in a kaleidoscope, in various combinations, most of which are patentable.” SolutionCentered Mindset Super-Value Creation Kaleidoscopic Thinking - Western Union Patent Attorney Edward Dickerson Master-Mind Collaboration Full-Spectrum Engagement Full Spectrum Engagement • • • • • Intensity and relaxation Seriousness and playfulness Sharing and protecting Complexity and simplicity Solitude and team “Best thinking has been done in solitude. The worst has been done in turmoil.” – Thomas Edison SolutionCentered Mindset Super-Value Creation Master-Mind Collaboration Kaleidoscopic Thinking Full-Spectrum Engagement Mastermind Collaboration • • • • • Recruit for chemistry and results Design multi-disciplinary collaboration teams Inspire an environment of open exchange Reward collaboration Become a master networker “A genius is often merely a talented person who has done all of his or her homework.” - Thomas Edison SolutionCentered Mindset Super-Value Creation Master-Mind Collaboration Kaleidoscopic Thinking Full-Spectrum Engagement Elements to Super Value-Creation • • • • • Link to market trends Tune in to your target audience Apply the right business model Create an unforgettable brand Understand scale-up effects “I have more respect for the fellow with a single idea who gets there than for the fellow with a thousand ideas who does nothing.” SolutionCentered Mindset Super-Value Creation Kaleidoscopic Thinking -Thomas Edison Master-Mind Collaboration Full-Spectrum Engagement Strength of Innovative Team Environment • Motivated, engaged, “present.” • Strong sense of ownership. • Better crisis management. • Mediocrity is standard unit of measure. • Improvement is accidental. • Poor individual and team engagement. Become a Sponsor for Innovative Change “The investor of today does not profit from yesterday’s growth.” - Warren Buffett Growth and Prosperity Follow Investment Sponsoring and Investing in Innovative Change • Sponsor Participation How to ensure… Be actively involved Be visibly involved • Build a Coalition of Sponsorship Take lead role in building support Manage resistance and avoid… • Communicate Directly With Everyone Explain why change is necessary Explain the risks or costs if no change is made *Prosci 2009 Strength of Sponsoring Investment and Change • Solid foundation for value creation. • Nurture loyalty toward firm. • “We can make a difference.” • Above and beyond has no value. • Steady state is best state. • Distrust of manager and company. Create Value for the Organization “The worst crime against working people is a company which fails to operate at a profit.” - Samuel Gompers Value is in the “Eye of the Beholder” Common Commercial Success Focus Areas • Customer Intimacy • Operational Excellence • Products and Services • Quality Management • Brand Management General Agreement: High Investment Requires High Return Low investment, high return route is best, just rare. Innovation and Value Creation are Incremental • No Easy Way, No Straight Path: Leap by Leap • Exponential Effort: Exponential Results • Consistency: Time, Awareness, Effort, Investment and Sponsorship Sisyphus Justified Bibliography Edison, T. (n.d.). Retrieved December 3, 2014, from www.thomasedison.org/index.php/education/edison-quotes/ Effective assessments. (n.d.). Retrieved December 3, 2014 from www.kornferry.com/products/assessmentsoverview Executives and senior leaders: Importance and role. (n.d.). Retrieved December 3, 2014, from www.change-management.com/tutorial-job- roles-mod3.htm Gelb, M., & Caldicott, S. (2008). Innovate Like Edison: The Five-Step System for Breakthrough Business Success. New York: Plume. Glaser, J. (2014). Conversational intelligence: How great leaders build trust and get extraordinary results. Brookline: Bibliomotion. Bibliography Goleman ET. (n.d.). Retrieved December 3, 2014, from www.sonoma.edu/users/s/swijtink/teaching/philosophy_101/paper1/goleman.htm Goleman, D. (2004, January). What Makes a Leader? Retrieved December 3, 2014 from https://hbr.org/2004/01/what-makes-a-leader HRPersonality online assessment center for employee selection, team building, leadership and career development. (n.d.). Retrieved December 3, 2014, from http://www.hrpersonality.com Life Styles Inventory™ (LSI). (n.d.). Retrieved December 3, 2014, from www.humansynergistics.com.au/Solutions/DevelopingIndividuals/LifeStylesInventoryIndividual .aspx Bibliography Measure Key Competencies that Leaders Must Have in 2014 and Beyond! (n.d.). Retrieved December 3, 2014, from www.assessmentspecialists.com/solutions/competencyanalysis?_kk=management%20competency20test&_kt=c8d3da7d-73ac-41fc8fe3-3d08f98a5817&gclid=Cj0KEQiAhvujBRDUpomG5cq_mI0BEiQA7TYqi3px5ipMDbybyUAELs4tCmqkpcf_-ICqtMU8bW-HW4aAtqw8P8HAQ On self-awareness—Daniel Goleman. (n.d.). Retrieved December 3, 2014, from www.danielgoleman.info/on-self-awareness/ Simmons, D. (1999). Selective Attention Test. Retrieved December 3, 2014 from www.youtube.com/watch?v=qhF_baBVIOs Bibliography The Myers & Briggs Foundation—MBTI® Basics. (n.d.). Retrieved December 3, 2014, from www.myersbriggs.org/my-mbti-personality-type/mbti-basics/ This presentation was created by WatchWorks Management Consulting LLC under special agreement with the Wisconsin School of Business, Center for Professional and Executive Development.
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