americanlawyer.com november 2016 Big law gets smaller To reduce sky-high rents and woo millennials, firms are downsizing offices and going modern. Is this a fad, or for real? Seth Zachary, Paul Hastings chairman, moved to a new office one-fourth the size of his old space. special section: Real estate downsized! big law gets smaller So long, corner offices. To reduce the rent and attract millennials, firms are redefining space in surprising ways. By Nell Gluckman Transparent, egalitarian and modern are not always words associated with the legal industry, but a look at the newest offices of notable Am Law 200 firms might make you think otherwise. The industry, famously slow to let go of long-held traditions, is in the midst of a notable shift in how it manages and designs its real estate. The change is prompted by several realities. The price of office space continues to rise—New York’s toniest office space can go for more than $100 per square foot; San Francisco, $73 per square foot. Ongoing client pressure to cut fees has firms looking hard at bottom-line costs; firms devoted 7.2 percent of their revenue to rent and other real estate fees in 2015, according to Citi Private Bank. And staffing changes and other factors mean that 17 percent of a typical law firm’s office space is unused, according to a recent study. It all means that firm footprints are getting smaller—20-25 percent smaller, some architects say—and individual lawyers’ offices are shrinking, even as firms try to beef up common areas and add cafes and other perks to attract and keep millennials. “In the previous hundred years prior to the recession of 2008 or 2009, there was far less change than there has been since then,” says Timothy Bromiley, a leader of the professional services firms practice group at the architecture firm Gensler. “It’s not just saving money, but these changes can increase performance.” The law firm that has embraced the new look perhaps most readily is Bromiley’s client Paul Hastings, which moved in May from its 240,000-square-foot office on 55th Street to 200,000 square feet in the MetLife building in New York. Like most firms, Paul Hastings downsized its footprint and fit roughly the same number of people into a smaller, more efficient space. Every counsel and partner, including chairman Seth Zachary, has a 140-square-foot office. That’s just a quarter of the size of Zachary’s former office. Glass office walls let light into the building’s interior. Some associates also sit in 140-square-foot spaces; others have 90-square-foot offices in the internal space once reserved for secretaries’ desks. Firstand second-year associates work in cubicles in bright rooms facing Manhattan’s skyline. Gone are corner offices, and in their place are communal work spaces and conference rooms equipped with cappuccino machines and healthy snacks. “It takes personal stature out of the equation,” Zachary says of the decision to create uniform offices and make the most prime real estate communal. “It’s all about the most efficient, collaborative way to work.” Paul Hastings is far from the only firm to take advantage of an expiring lease by downsizing and modernizing its space. Since 2014, Goodwin Procter moved into a new office in Boston’s Seaport District, Dentons About his former more spacious office, Paul Hastings Chairman Seth Zachary says, “I’m not missing one thing.” photography by Matt Furman renovated in Chicago and Covington & Burling and Arnold & Porter both relocated in Washington, D.C. Between now and 2019, Skadden, Arps, Slate, Meagher & Flom will move to New York’s Manhattan West; Milbank, Tweed, Hadley & McCloy and Boies, Schiller & Flexner will relocate nearby into Hudson Yards; White & Case will make a move in Midtown; Weil, Gotshal & Manges will complete a renovation; and McDermott Will & Emery will relocate in Chicago, as will Vinson & Elkins in Dallas and Munger, Tolles & Olson in Los Angeles, among others. Some changes have raised eyebrows, such as the open floor plan for junior associates and universalsized offices. Numerous firms declined to comment on their moves or renovations. Moreover, savings aren’t necessarily immediate. That’s because renovations, even in spaces of reduced size, don’t come cheap: build-out costs range from $140 per square foot to well over $200 per square foot depending on the city and the quality of space. Architects can charge up to $10 per square foot in some markets. And those prices don’t include the cost of updated technology. But for some, a change was unavoidable. Law firms are trying to balance the cost of building a new office with savings from a more efficient use of each square foot. And they’re attempting to walk a fine line between using their physical space to demonstrate their success and looking so ostentatious that clients will wonder what their high bills are going toward. Bye-bye, mahogany paneling Law firms have come a long way from the wood-paneled offices of the last century, when office size correlated with rank and the corners were reserved for the most senior partners and management. As legal consultant Edwin Reeser recalls, when he started as an associate at the Wall Street firm Thacher Proffitt & Wood in 1976, corridors were narrow and lined with portraits of the firm founders as well as paintings of sailing ships and foxhounds. “Partners had a nice desk, and they almost always had a conference table that sat four to six people,” Reeser says. “It was very common for lawyers to have client meetings in their offices.” Those offices might have been 250 to 350 square feet. Each partner had his own secretary sitting outside his door. Partners (or in many cases their spouses) helped design their office. “We had one law firm with 356 paint colors. They allowed the attorneys to pick their own paint,” says Ron Bateman, director of interior design at the Houston office of the architectural firm HOK. In the early 1990s, partners started downsizing their offices, according to Matthew Barlow, executive vice president at the commercial real special section: Real estate estate brokerage Savills Studley. By then, law firms had started dedicating entire floors to conference centers where they could host clients. After the dot-com bust in the early 2000s, a wave of firms began doubling up associates, a practice some had always used, Barlow says. In the U.K., lawyers have always shared offices. Partners might have an associate or two sitting beside them so they could easily communicate with and train more junior lawyers, according to Tony W illiams, a principal at Jomati Consultants and former managing partner of Clifford Chance. Cultural differences also exist. “Partners [in the U.K.] are less fixated by the idea of corner offices,” Williams says. Acoustic filters help reduce noise levels, and thoughtful design means that people don’t need to sit by a window to get natural light, he adds. The tighter quarters have largely been driven by the high cost of real estate in London, where rents are about $90 a square foot before service charges and property taxes, Williams says. Rising real estate costs “Clients are demanding that [lawyers] provide more, but they want to pay less,” says Sherry Cushman, executive managing director and leader of the law firm group at Cushman & Wakefield. At the same time, rents and associate and staff salaries have increased—factors that have pushed firms to evaluate their real estate costs more carefully. During the years immediately following the Great Recession, firms were hesitant to make changes to their physical footprints. As a result, some firms now find themselves in 25-year-old spaces, Cushman says. But today, when firms are faced with an expiring lease—leases are typically 10 or 15 years—they think about how they can reduce or stabilize real estate expenses, either by putting more lawyers into a smaller space or by designing the space to make those attorneys more efficient. That’s why firms are opting for same-sized personal offices. They also want “to use every inch of their space,” she says. Indeed, square foot per lawyer has declined by 30-50 percent in the past 10 years, Cushman estimates. A 2016 JLL report released in October found that firms now average 760 square feet per attorney, compared with a prerecession average of 976 square feet per attorney. Firms are trying to downsize to 600 to 625 square feet per attorney, real estate brokers say. But more efficient space requires an initial investment. Real estate brokers say that firms use varying combinations of partner capital, contributions from the landlord and debt to pay for expensive moves and renovations. While capital calls are common, Citi Private Bank is in talks with 10 to 12 large law firms about taking on term debt to fund real estate changes. Often when landlords offer to help with construction, they recoup that cost later through a rent increase, so debt can be a good option for some firms because interest rates are so low. Still, Goodwin Procter’s landlord paid “the majority” of the cost of building the Boston office, and the firm’s occupancy costs will be less than those in the former space, says Alexander Randall, a real estate partner and head of the leasing practice who oversaw the firm’s move. Paul Hastings also expects to see “material long-term savings” from its move, Zachary says. He declined to discuss how the move was funded but says the firm has “been planning the use of our resources for the past five years.” Weil is in the process of renovating its space in the General Motors building in New York, one of the most premium office spaces. Executive partner Barry Wolf says that the firm was able to “negotiate a very favorable arrangement for both us and the landlord.” Real estate costs are in line with where they were prerenovation in part because the firm reduced its square footage by 20 percent, to 400,000 square feet. Wolf declined to discuss specific lease terms. Generally law firms have been able to reduce the portion of their budget they spend on real estate. According to a Citi Private Bank survey of 156 law firms, occupancy costs accounted for 12.1 percent of total expenses in 2015, a figure that has declined by an average of almost 1 percent every year since 2010. The portion of revenue that firms allocate for real estate has declined by an average of 1.2 percent during that time, to 7.2 percent in 2015. Meanwhile, firms in the bank’s sample group reduced their square footage per lawyer by 0.2 percent each year between 2010 and 2015, though cost per square foot rose an average of 1.6 percent annually. Barlow estimates that firms spend between $30,000 and $90,000 per lawyer on base rent. The wide range is a result of the fact that there is great disparity between rent costs and square footage per lawyer. But while firms try to shave money off their spaces, they have also recognized that they can use their offices to attract talent. The number of law school students dropped to 37,058 last year from 52,488 five years earlier, so competition for the best hires has grown. Firms want offices that assoc iates will want to work in, whether because of the rooftop deck, the child care center or the bright workspace. “People want modern desirable space to remain competitive from a recruiting and retention standpoint,” says Barlow. “In order to create that space, it requires a lot of capital. In order to justify the spending of that capital, you’ve got to get efficient.” The Modern Firm These features define today’s offices: Glass. The use of glass has allowed firms to totally reorganize floor plans. Previously, lawyers had window offices along a floor’s periphery, and staff and storage were located in interior spaces. But since the 1990s, the ratio of lawyers to legal assistants has gone from 1-to-1 to 4-or-5-to-1 in many cases. Firms need less room for desks and storage. And they’re locating lawyers in interior spaces with lots of glass walls so light floods the whole floor. Glass also gives the feeling of transparency at a time when many firms want to be more egalitarian and open about their operations with their young lawyers. “Old law firm space tends to be lots of wood, lots of private spaces, everything’s behind closed doors,” says Scott Edelman, Shrinking Space Per-lawyer office space in the U.S. is expected to drop by 36 percent. new york Source: JLL c hairman of Milbank, which recently finalized an agreement to move to New York’s newest development, Hudson Yards, in 2018. “Our aim is to open it up.” At Goodwin Procter, there was some trepidation about glass walls, according to the firm’s architect, Carolyn Hendrie, a principal at the architecture firm Bargmann H endrie. “What we tried to do was say, if there’s such worry about visual privacy, you can add film,” so passersby can’t see in, she says. Hendrie asked lawyers to give the glass two weeks, then she’d add film if requested. Months later, she’s had no takers. Uniform office size. An almost universal feature of new offices is smaller and same-size personal offices. Most firms still opt for an associate office of 90 to 150 square feet and a partner office up to 225 square feet, brokers say, though some are going fully one-size-fits-all. At Paul Hastings, perimeter offices, which house partners, counsel and some associates, each have a desk, a table, shelves and a bench that doubles as storage space. (At this firm and others, old furniture is often donated to charity.) “It creates a greater level of collaboration, symmetry and team play,” chairman Zachary says. Of his own former roomy space, he says, “I am not missing one thing from that office.” At Womble Carlyle Sandridge & Rice’s new office in Raleigh, North Carolina, all lawyers have 150-square-foot offices with 11-foot ceilings that make rooms feel more spacious, says Johnny Loper, the office’s managing partner. The decision to go with one size was an “easy conversation” among firm partners, Loper says. “They understood clients wanted us to be efficient.” White & Case chairman Hugh Verrier won’t have an office at all when the firm moves into the McGraw Hill Building in Midtown next year. He’ll sit in communal space with more than 40 lawyers and other staffers with global responsibilities. “I’ll only have a desk,” he says—the same size as everyone else’s. “I’m totally excited.” Communal spaces. Common areas for events and clients receive a lot more emphasis than partner offices in the modern firm. This is meant to reflect an egalitarian and collaborative culture. A central feature that Hendrie designed for Goodwin Procter in Boston is a window-lit spiral staircase that connects all 12 floors. “It’s special section: Real estate more than a stairway,” Randall says. “It’s very functional in terms of creating opportunities for folks to interact with one another.” Randall says that because the walls are glass, people on the stairway can see into others’ offices, creating the feeling that everyone is working together. There’s an elevator, but the stairway has amazing views of Boston, he says. When asked which firms are making the biggest changes, several lawyers and brokers mentioned the outdoor terrace in Nixon Peabody’s new Los Angeles office. “It definitely gets the wow factor,” says office managing partner Seth Levy. “As a still relatively new kid on the block in the market, despite having some practitioners who are well known here, we really wanted a space where we could invite people in,” Levy adds. Nixon Peabody is growing in Los Angeles, from 36,000 to 46,000 square feet (not including the terrace), bucking the downsizing trend, Levy says. The outdoor space is 2,500 square feet, 42 stories high, with lounge chairs, couches, plants and views of the mountains. The firm’s Los Angeles office can host events with 150 people and, with 15 of its 21 partners under the age of 50, is a nod to a younger generation. Amenities. Some firms have adopted amenities once associated with their clients in the technology industry to attract talent and boost productivity. Goodwin Procter’s New York office is in the same building as The New York Times. Firm attorneys and staff use the paper’s cafeteria. “It really gave us a taste for that and how that might work,” Randall says of on-site dining. The new Boston office has a cafeteria with big windows that serves breakfast and lunch. He says this is important because the Seaport District doesn’t yet have many dining options. Arnold & Porter’s new Washington, D.C., office also has a cafeteria, where lawyers often have working lunches, says one associate. (The firm declined to comment.) The associate, who has a young child, also pointed out the building’s state-ofthe-art child care center. “In terms of keeping me at the firm, it’s a big hesitation to give that up,” he says. LoriAnn Maas, an associate principal at Studios Architecture, says that the legal industry is catching up to other industries in designing offices to make workers more productive. That might include a desk that allows them to work standing up or an area where they can lie down. “If you’re tired, they don’t want you to go home,” Maas says of various companies. “They want them to shower, take a nap and refresh. Law firms are starting to do this.” Maas says that she’s seen at least one firm in Los Angeles with nap rooms and others stocked with food. “It’s just about not interrupting the work flow,” she says. She wouldn’t name the firm. New neighborhoods. Firms don’t usually move out of the central business district into a hip new neighborhood, but in some cities, the center of gravity is definitely shifting. Skadden, Milbank and Boies Schiller will be the first firms in New York to populate the far west side in developments currently under construction. Most firms currently lease space further east in Midtown, with a few holdouts remaining downtown in the Financial District, including Cleary Gottlieb Steen & Hamilton and Jones Day. In Washington, D.C., firms including Covington & Burling, Arnold & Porter and Finnegan, Henderson, Farabow, Garrett & Dunner have moved north around the Convention Center and Mount Vernon Square. In Dallas, firms have moved from the Downtown Arts District to the more expensive Uptown neighborhood, where there are restaurants, bars, dry cleaners, grocery stores and other businesses. “The message we got from a lot of folks in the office is they wanted these amenities,” says Tim Armstrong, chief operating officer of Vinson & Elkins, which will move its Dallas office to Uptown in 2018. The firm’s lawyers wanted to be able to grab lunch and run errands more easily, Armstrong says. Looking ahead Which trends will stick? Architects and brokers say that glass and uniform-sized offices are likely to stay. “Everyone is still waiting to see what Skadden does,” says Studley’s Barlow. The firm hired Studios, an architectural firm that says it specializes in the innovative. (Studios designed offices for Orrick, Herrington & Sutcliffe and Perkins Coie and is working with Schulte Roth & Zabel, Arent Fox and Hogan Lovells.) The open floor plan that Paul Hastings designed for junior associates hasn’t yet been imitated by another major firm in the U.S. Another trend that some industries have adopted is hoteling, where employees don’t have an assigned desk, but can plug in anywhere. Firms haven’t embraced that yet, either. “For a while, no firm would do something unless other firms had,” Bromiley, the Gensler architect, says. “But that has changed.” Email: [email protected]. Julie Triedman contributed reporting. Custom section cover redesigned and reprinted with permission from the November 2016 edition of THE AMERICAN LAWYER © 2016 ALM Media Properties, LLC. All rights reserved. Further duplication without permission is prohibited. For information, contact 877-257-3382 or [email protected]. # 001-11-16-02
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