ACPO Criminal Records Office Annual Report 2010/11 ACPO Criminal Records Office Delivering Operational Benefits to Law Enforcement This report was written and produced by the ACPO Criminal Records Office. The text in this document may be reproduced free of charge in any format or medium providing that it is reproduced accurately and not used in a misleading context. Contents Contents 3 Introduction 4 The ACPO President 5 The ACPO Director of Information 6 Head of ACRO 7 Financial Accounts 8 Bureau 11 • • • • • 12 13 13 14 14 Police Certificates Back Record Conversion Subject Access Non Police Agencies Child Protection Certificates International Development • • • International Development Non European Union Exchange of Criminal Records National Offender Management Service United Kingdom Central Authority for the Exchange of Criminal Records • • United Kingdom Central Authority for the Exchange of Criminal Records Criminology and Forensic Research Criminal Records, Operations and Intelligence • Criminal Records • • • Legislative and Policy Changes Operations Intelligence and ViSOR 15 16 17 18 19 20 22 23 24 25 27 28 Current Projects 29 Looking to the Future 31 Behind the Scenes • HMIC Inspection Results • Best Companies Awards • Staff Attachments • University Student Internships • Staff Initiatives 33 34 35 36 37 37 3pg ACPO Criminal Records Office Delivering Operational Benefits to Law Enforcement Introduction The Association of Chief Police Officers Criminal Records Office (ACRO) is a national unit, governed by the Association of Chief Police Officers (ACPO) and operating within Hampshire Constabulary. ACRO aims to keep communities throughout the United Kingdom (UK) safe by recording and using criminal records, fingerprints and DNA. It also exchanges this information with other countries to ensure that criminals are not able to travel around the world committing crimes in numerous countries without being caught. ACRO was established in 2006 to help organise the management of criminal record information and improve the links between criminal records and biometric information. officers, Government Ministries, and executive agencies and research to aid decision making in the area of criminal records management. The team was originally small, working out of A number of administrative functions are also a loaned porta-cabin, and now employs more undertaken by ACRO on behalf of police forces, than 195 staff, having become an internationally reducing the amount of paperwork they have to process and removing the financial burden of recognised policing organisation. ACRO prides itself on its innovative approach to this work. problem solving and is proud of the investment it makes in staff, having won the title of Sunday Times Best Place to Work in the Public Sector 2010 and achieving the highest rank for public sector organisations in the 2011 Best Place to Work in the Public and Third Sector awards. ACRO is able to fund these areas of work through the provision of police certificates to people who are emigrating to countries including Australia, Canada, New Zealand, South Africa and the United States of America (USA). The following report details these key areas of ACRO’s work, along with the organisation’s accomplishments in the last 12 months and aspirations for the 2011/2012 financial year. The organisation also became the first in the UK to achieve an ‘excellent’ grading from Her Majesty’s Inspectorate of Constabularies (HMIC) immediately after inspection of Police National Details of ACRO’s financial accounts and a Computer (PNC) practices. section on some of the work that goes into There are a number of key functions that make ensuring that ACRO continues to be the best up ACRO including the provision of support public sector employer in the UK can also be to national police operations, advice to chief found within the body of this report. pg4 Sir Hugh Orde, The ACPO President public safety without creating stifling bureaucracy. From ACRO, the evidence base to support such a system and, in due course, commitment In basic terms, criminals continue to look to to support compliance exploit national borders to evade capture and and management will continue to commit serious offences. Through be important. the UK Central Authority for the Exchange of Last year I made the Criminal Records (UKCA-ECR) data on any observation that we were entering a period where UK offender who commits a crime within the the delivery model and governance of ACPO and, European community can be recorded on the by extension, ACRO, would be reviewed and PNC. Having visited ACRO, I have heard at first reformed. While decisions on the future national hand details of investigations across UK police landscape for policing remain to be taken and forces which have been assisted by this data. we continue to press the Government for clarity, There is no doubt the operational benefits to I sense that the numerous reports and reviews public safety are significant; crime is prevented of the last few months will eventually lead to significant change. Whatever the outcome, I and lives saved as a result. ACRO now has staff working within the Serious have every confidence that ACRO can continue Organised Crime Agency (SOCA), Interpol and to deliver an outstanding service. I was Europol assisting with the exchange of data at pleased to see that service recognised through an international and national level. Huge effort achieving the highest position for a public sector goes into ensuring that records are kept up to organisation in the Sunday Times Best Place date irrespective of the challenges of translation to Work 2011 awards. I greatly appreciate the and compatibility. This was recognised by HMIC continued support of the Chief Constable of awarding an ‘excellent’ grading when auditing Hampshire Constabulary and his staff in hosting ACRO and supporting its activities. ACRO compliance for use of the PNC. Effective policing relies on information to be delivered and shared in a relevant, accurate and transparent way. The Association of Chief Police Officers Criminal Records Office (ACRO) continues to demonstrate its capability to meet this demand and support operational policing with up-to-date criminal record information. For the future, I am pleased ACRO is now It is my pleasure to commend this 2010/2011 working with the Metropolitan Police Service, Annual Report to you. Suffolk and Norfolk Constabulary in developing a scheme where members of the public can apply directly to ACRO to obtain their criminal history on the PNC. This will cut the cost to forces and deliver records more efficiently to the applicant. ACRO also continues to make a significant contribution to the debate around retention of DNA and fingerprints. This will be a key feature of the Protection of Freedoms Bill and it is absolutely critical to policing that we get an efficient and workable system that delivers 5pg Ian Readhead, The ACPO Director of Information This has been another excellent year for ACRO. In particular, the activities now being undertaken by our highly skilled staff are having a positive impact upon community safety and the prevention of crime on a national and international basis. of an ‘excellent’ grading from HMIC with regard to the management of compliance of PNC operations and also recognition in The Sunday Times Awards. Finally I want to once again pay an accolade to all of the community work undertaken by ACRO staff. This is making a real difference to the people that we serve, be it by providing televisions to a day care centre, helping out at the local schools, providing financial support for Rock Challenge or by clearing local woodland. Communities in the UK are changing rapidly. This says much about the calibre, dedication Increases in population, especially from and commitment that they have to the work of other countries within Europe present unique ACRO and their wider empathy with local people. challenges to all public services. We are very lucky to have such fantastic people For the police it means that we are frequently working for us. dealing with individuals who have criminal histories in other countries. It is for this reason that we are determined that ACRO continues to deliver through the UKCAECR and in liaison with the SOCA with regard to capturing European and international conviction data which can be placed upon the PNC. ACRO undertakes a wide range of activities which are focused upon good information management practices and saves local forces having to spend valuable time and resources on business areas which are not core to their current activities. In this endeavour ACRO is regarded as a trusted out-sourced provider with critical skills who are able to deliver effective solutions. At present, we calculate that we save the police service 25% more than the funds they provide. Our expectation is that over the next two years we will be fully self sufficient. Throughout this report, you will see some of the tremendous work that has been delivered by the staff, acknowledged in part by the receipt pg6 Detective Superintendent Gary Linton, Head of ACRO This is ACRO’S 4th Annual Report and I believe it articulates the richness and depth of our work, which is ensuring that criminal record management and identification are being used to best effect in policing. ACRO’s work around the management of criminal records and identity of offenders is now more relevant than ever before, in terms of working with partners to bring offenders to justice. by Embassies and High Commissions that we have more than 100 additional countries seeking to benefit from the arrangements. ACRO’s activities however, stretch beyond international Thousands of additional overseas convictions exchange and police relating to UK offenders are now in our police certificates. As an operational police unit we systems and ACRO’s development of the have recognised the value of passing intelligence European Criminal Records Information System into law enforcement in appropriate areas. The (ECRIS), is showing tangible progress. The UK fact that we have now been able to invest in is electronically connected to three European improvements in this area is contributing directly Union (EU) Member States with a further three to the fight against crime at several levels of countries’ connections expected imminently. criminality. Our objective is to connect the UK to all other Running an efficient criminal records office has also provided an opportunity to support police 26 Member States by April 2012. The identity of overseas offenders remains a forces. Through a process of centralisation, challenging area and I am delighted to report efficiencies and savings are transferable across significant progress. ACRO has been very several police areas. Our work to centralise persuasive with other Member States about subject access and carry out systematic back improving the exchange of fingerprints for record conversion of the criminal record law enforcement purposes and we have now microfiche, are two good examples of this. All of this progress has only been achieved by the tremendous support we continue to receive from our parent organisations (the Association of Chief Police Officers and Hampshire Constabulary) as well, of course, from our Significant developments such as our excellent body of staff who continue to achieve fingerprint exchange, not only require highly national recognition for their commitment and committed staff to deliver the desired outcome, dedication. but also reliable sources of funding. Through the I hope you enjoy reading about the activities of development of our ACRO police certificates we the ACPO Criminal Records Office in this Annual generate a small margin of income that supports Report. ACRO’s operational contributions. This service also ensures that criminal record information is available accurately and supports international exchange work. The Police Certificate Bureau is now so well developed and strongly supported established a regular fingerprint exchange with nine countries with more expected in the near future. Our attachments to Interpol are ensuring that operational benefits are derived from this progress. 7 Financial Accounts pg8 Revenue and Expenditure Account 2010/11 The ACRO financial accounts are produced Constabulary. under the management of Hampshire This incurs a three year liability of 30% of the Constabulary’s finance department, which cost, which is approximately £480,000 (£160,000 has continued to provide help and support p.a). throughout 2010/11. Another European funded project involving The accounts show ACRO’s financial position ACRO is carrying out research to establish relating to both revenue & expenditure on a Mutual Understanding of Criminal Record services, capital expenditure and ongoing Information (MUCRI) across the EU. This is operations. funded in part by ACRO at a cost of £44,000. The accounts will be fully audited under the The role of ACRO’s Non EU Exchange Criminal Hampshire Constabulary arrangements in June/ Records desk (NEU-ECR), which is funded by July 2011. ACRO, is to exchange criminal record information In the period 2010/11 ACRO spent £7.4m between Non EU countries to support operational against an income of £7.6m, providing a surplus policing, via the Interpol route. of £220,000. The NEU-ECR will create or update PNC with ACRO receives approximately £1m per annum relevant overseas criminal convictions. The anticipated cost of this work is £300,000 p.a. from PNC subscriptions. This funding together with revenue generated by ACRO is used to provide services back to police forces. These services include the back record conversion of the microfiche library, processing subject access requests on behalf of the majority of police forces, and accessing foreign conviction information. All of these services provided by ACRO currently cost in excess of £1.2m and offer operational benefits to law enforcement and public protection agencies in the UK. This is an important feature of ACRO’s business planning and evidences that current income over expenditure is reinvested so as to save police authorities having to find additional funding to compensate for unavoidable national commitments. This will continue to be central to ACRO’s strategic planning and represents a pragmatic and robust approach to our financial management. Additional revenue is generated from the service provided by ACRO to issue police certificates to applicants wishing to obtain a Visa to emigrate to a number of countries including Australia, Canada, New Zealand, South Africa and the USA. ACRO also generates revenue by providing PNC services to other law enforcement and government agencies. ACRO is a co-financing partner with the European Commission and is currently delivering several projects; one of which is to establish a fingerprint unit, in collaboration with Hampshire 9pg Revenue and Expenditure Account 2010/11 INCOME EXPENDITURE ACRO PNC Charge £1,087,423 Other Income £13,841 Info Commission Appeal £35,307 Interest £6,561 Home Office Funding UKCA-ECR £604,396 Service Income Police Certificates £4,589,017 Non Police Agencies£531,248 Subject Access £701,100 UKCA-ECR £16,259 EU Projects Network of Judicial Registers Project (UKCA-EIMS) TOTAL INCOME Surplus 10 pg £106,689 £7,691,841 -£220,789 Employee Related Costs £4,432,262 IT & Communications Costs £582,555 Premises Costs £1,404,009 Supplies & Services Costs £856,797 Transport Related Costs £985 Travel & Subsistence Costs £194,444 TOTAL EXPENDITURE £7,471,052 NOTES Overheads from ACRO general expenses apportioned to all cost centres. £1m remains lodged with Hampshire Police Authority as surety against the risk of ACRO being unable to meet any outstanding lease payments and provision against future liabilities. A further £750,000 has been added in the 2010/11 financial year. Bureau The Subject Access Team has launched a centralisation pilot with Norfolk, Suffolk and the Metropolitan Police resulting in force savings and an improved service. The Back Record Conversion (BRC) Team continues to provide a free quality service to the disclosure vetting agencies, populating the PNC with historic conviction information. The Non Police Agency (NPA) Team has extended its PNC update service to additional NPAs such as the Royal Society for the Prevention of Cruelty to Animals (RSPCA) and Civil Aviation Authority, whilst the police certificate service has been extended to new countries. The portfolio is advanced in its delivery of a project, funded by the European Commission, to support fingerprint exchange across the EU and utilise the Interpol fingerprint database to identify non EU nationals. With responsibility for personnel, the portfolio has established a support team extending the office hours until midnight. The team supports all portfolios as necessary and is delivering an exciting overseas child protection initiative in partnership with the Child Exploitation and Online Protection Centre (CEOP). Nicholas Apps Senior Manager Police Certificates convictions are. If no convictions are found the certificate will also reflect this. Unlike subject access disclosures the police certificate does not include information about investigations in which a person was involved but for which no conviction followed. ACRO provides police certificates to people applying for Visas to emigrate to countries including Australia, Canada, New Zealand, South Africa and USA. During the last 12 months a number of additional countries have started to request a police certificate as part of their immigration process. Each certificate shows whether a person has a criminal record in the UK and if so what their 12 pg As a result of the work it does producing police certificates, ACRO is able to notify forces within the UK when it discovers duplicate PNC records. This often occurs when firearms licences have been placed on a separate record from previous convictions. Police officers may need to know this information when responding to calls. Police certificates work also enables ACRO to make forces and other policing agencies aware if somebody who is due to appear in court, is listed as wanted, or is on the sex offenders register and is intending to leave the country. ACRO issued approximately 90,000 police certificates during the 2010/2011 financial year. Back Record Conversion This work is conducted on behalf of police forces throughout the UK and is an example of the work ACRO undertakes to remove the administrative burden from police forces allowing them to focus on frontline policing. This work is funded by ACRO, ensuring that police forces’ resources can also be concentrated on frontline policing. Stats The process of BRC revolves around converting old microfiche records into electronic PNC records which can be accessed by police using today’s modern systems. • The BRC Team has updated almost 25,000 microfiche records to the PNC, adding more than 450 serious historical convictions since June 2009. • Offences added include: -29 murders/attempted murders -71 sex offences (including 29 rapes/ attempted rapes) Approximately 90% of records converted by ACRO’s BRC Team are processed on behalf of the disclosure agencies - the Criminal Records Bureau (CRB), Disclosure Scotland and Access Northern Ireland. This work normally arises as a result of applications made by individuals who are applying to work with children or vulnerable adults. If a microfiche record is found as a result of the request being made, the information will be added to the PNC and will remain on the individual’s criminal record ensuring their full offending history is available to police forces throughout the UK. -15 manslaughters -2 infanticides -3 kidnappings -62 woundings/GBH -76 robberies -54 drugs offences (including 18 which involved importation) Subject Access ACRO provides this service on behalf of 45 of the police forces in England and Wales, Northern Ireland, Jersey and the Isle of Man. It allows members of the public to see what information police hold about them on the PNC. ACRO is in the process of developing a centralised service which will remove the need for people to apply for subject access via their local police force. This project, which is currently in the pilot phase, should result in a quicker service for applicants. ACRO processes approximately 60,000 subject access requests per year with about 30% matching a record on the PNC. 13 pg Stats Non Police Agencies • In the 2010/2011 financial year ACRO increased the number of agencies for which it provides a service from 12 to 28. • More than 40,000 PNC checks have been conducted a year on behalf of NPAs. • ACRO provided 7,123 police certificates In addition to the work ACRO undertakes to help police forces, it also provides a service to government agencies including the Prison Service, Independent Safeguarding Authority (ISA) and Ministry of Justice (MoJ). It conducts PNC checks for these agencies. The team also conducts checks on behalf of regulatory bodies including the General Teaching Council for England, the Nursing and Midwifery Council and NPAs such as the RSPCA. Arrest summons numbers are also generated on behalf of the RSPCA, Environment Agency, and a number of other NPAs, enabling convictions generated by these cases to be added to the PNC. for entry clearance to the UK Borders Agency (UKBA) in 2009. • The team also provided 719 criminal record disclosure certificates to the UKBA in respect of Jamaican deportees. behalf of the UKBA. When foreign nationals apply for a UK Visa they are required to provide fingerprints. The UKBA checks these against INDENT1, the national fingerprint database before passing the information on to ACRO for a PNC check. A certificate is then produced and used to determine whether the Visa will be granted. The team also provides certificates for Jamaican nationals being deported from the UK. The certificate accompanies the deportee and ensures that the Jamaican authorities are aware of the reason for deportation, criminal history and fingerprints. In addition the NPA Team conducts work on Child Protection Certificates ACRO is working with CEOP to ensure children in international schools are protected from people who could pose a danger to them. This project, which works in a similar way to ACRO’s police certificates program, is designed to stop sex offenders from the UK obtaining jobs overseas that give them access to the young people they are barred from working with in the UK. International schools registered outside of the UK have not previously been able to check the conviction history of these people but can now ask them to provide a child protection certificate prior to an offer of employment being made. The certificates will be available to all UK passport holders and anyone who has lived in the UK for more than six months if they will be entering international schools. This project is in its pilot stage and is expected to go live later this year. 14 pg International Development 15 The International Development portfolio comprises several major strands of work with an overall objective of increasing awareness of and access to the criminal histories of people who have convictions overseas. The International Development Team works to establish routine conviction and fingerprint exchange with Non EU countries. A signed agreement is in place with Albania and negotiations are underway with a number of other countries. The team works closely with the MoJ and UKBA to reduce risks from people extradited from the UK and UK nationals convicted of serious offences overseas. Additionally the team is providing support to the MoJ around the implementation of new EU legislation that affects policing in England and Wales. It is also working closely with the National Policing Improvement Agency (NPIA) to produce a national e-learning package around data capture and management of foreign nationals subject to criminal proceedings in the UK. The International Development Team manages ACRO’s attachments with SOCA in London, Interpol in France and Europol in the Netherlands, and is constantly exploring opportunities for new attachments. The NEU-ECR Team works on behalf of SOCA and has responsibility for the exchange of criminal records with up to 188 Interpol countries. It also updates PNC for UK nationals repatriated to the UK. Michael McMullen Senior Manager International Development The ACRO International Development Team is working to identify countries whose nationals commit the most serious crimes in the UK. This work is designed to establish agreements with those countries so that conviction information, and where possible fingerprints, can be exchanged. This builds on a number of arrangements that are already in place including via Interpol. In recent years a number of reports have criticised UK law enforcement and disclosure agencies for their inability to access conviction information from overseas. 16 pg The intention is to provide UK police with access to overseas conviction information and give overseas police access to conviction information for UK nationals. This is an ambitious and challenging piece of work to protect communities across the world by preventing criminals from evading detection by travelling to commit their crimes. The International Development Team is working closely with the NPIA National Centre for Applied Learning Technologies (NCALT) to produce a national e-learning package. This will enable ACRO to make sure that police officers, staff and colleagues in law enforcement bodies are aware of how to access foreign conviction information and how it can help them to keep communities within the UK safe. It will also detail what information officers need to make a request. This work is still in the early planning stages but will contain several modules aimed at groups including custody staff and senior investigating officers. There are thousands of UK nationals in prisons overseas, some for very serious crimes and some extradited from the UK to stand trial, but the details rarely find their way back to the UK. The aim of these projects is to increase the flow of information and provide UK law enforcement agencies with better access to accurate data. The intention is for ACRO to manage cases that come to notice through Interpol ensuring information is requested, records are updated and any potential management of a subject is arranged on their return to the UK. The team is working with the MoJ to effectively manage UK prisoners overseas. It is also working with the UKBA to monitor people extradited from the UK. Non European Union Exchange of Criminal Records ACRO’s NEU-ECR desk is responsible, on behalf of SOCA, for exchanging criminal record information on behalf of the UK with Interpol countries outside of the EU. The NEU-ECR was established in 2011 when it took on responsibility for this work, previously conducted by SOCA. The exchange of convictions between these countries is designed to support the criminal justice system and assist in protecting the public by ensuring that serious criminals are not able to commit crimes whilst moving from country to country evading detection. The team manages approximately 30,000 conviction notifications for non EU nationals convicted in the UK each year. It also receives information from non EU Interpol countries when UK nationals come to police attention and are convicted overseas. Up to 30,000 notifications of non EU nationals This will increase public safety and ensure that police are able to obtain information easily via the NEU-ECR desk. The NEU-ECR notifies countries when their nationals become the subject of criminal proceedings in the UK. 17 pg It also processes requests for conviction information from Interpol countries when UK nationals are subject to criminal proceedings overseas. The NEU-ECR processes fingerprints in collaboration with Hampshire Constabulary’s fingerprint bureau on behalf of SOCA’s fugitives department. This work is fully funded by ACRO meaning that police officers are able to access foreign records without incurring any additional cost. convicted in the UK were sent to the relevant countries during the 2010/2011 financial year. As well as ensuring that the PNC is updated when UK nationals offend abroad, the NEUECR is able to disseminate relevant intelligence to law enforcement agencies to ensure that the public are protected from crime. Work is also conducted to obtain convictions from non EU countries on behalf of UK police forces and other prosecuting agencies. Repatriation of UK Nationals The NEU-ECR manages foreign conviction data on behalf of the National Offender Management Service (NOMS). When a UK national has been convicted overseas and is sentenced to a term of imprisonment they can make an application to serve the remainder of their sentence in the UK. If successful they are repatriated to the UK where they will complete their prison sentence. The NEU-ECR receives foreign conviction data from NOMS, creates or updates the PNC record and disseminates intelligence to the relevant police force. In 2010 the NEU-ECR, on behalf of NOMS, processed and updated PNC with 150 case files of repatriated UK nationals. In 2010 ACRO updated the PNC records of approximately 100 UK nationals brought home after serving part of their sentence overseas. 18 pg ACRO has taken responsibility for this work in a bid to ensure public safety and correct criminal record management. United Kingdom Central Authority for the Exchange of Criminal Records 19 pg The last year has seen a number of significant developments within the UKCAECR. From an operational perspective the unit and its dedicated team of staff assisted in a record number of cases, providing foreign conviction information to frontline police officers for inclusion in UK investigations and criminal proceedings. This work has assisted police forces, law enforcement agencies and the courts in identifying ‘wanted’ offenders by providing a full criminal history from the home country of people who are the subject of criminal investigations. A major development for the unit is the conclusion of an EU funded project to enable the UKCA-ECR to electronically exchange information with EU Member States. By the spring/summer of 2012 it is hoped the UKCA-ECR will be electronically linked with all Member States, greatly enhancing the efficient exchange of criminal record information across the EU. The UKCA-ECR has supported two further projects this year, designed to improve the exchange of fingerprints between EU central authorities (assisting in the identification of individuals) and to develop a Mutual Understanding of Criminal Record Information (MUCRI). These are very positive steps for policing in the UK. Andrea Jackson Senior Manager United Kingdom Central Authority for the Exchange of Criminal Records crimes were committed. It also means that those convictions can be used in court in the same way as UK convictions. The unit was established in 2006, is jointly funded by the Home Office and ACRO, and is managed by ACRO. As well as receiving and processing notifications when UK nationals are convicted in EU Member States, the UKCA-ECR notifies those countries when one of their nationals is convicted in the UK. The UKCA-ECR works on behalf of police forces throughout the UK and is responsible for exchanging criminal record information with the 26 other EU Member States. This area of ACRO’s work ensures that police officers are able to obtain the full conviction history of EU nationals regardless of where their 20 pg This ensures that home countries are able to keep complete records for their nationals where possible. It also processes requests from police officers within the UK who want to find out whether their suspect has convictions in another country within the EU. This has significantly increased the value of the work of the UKCA-ECR and demonstrates an increased awareness within the criminal justice community of the importance of conviction exchange. In August 2010 new legislation, The Coroners and Justice Act 2009, ruled that criminal courts in England and Wales are obliged to take into account foreign convictions for sentencing purposes, in the same way as they would English and Welsh convictions when available. With 30% of EU conviction requests yielding a positive conviction match, the operational benefits of this work have been witnessed from the police custody suite to the courtroom. • During the 2010/2011 financial year the UKCA-ECR received almost 6,000 conviction notifications for UK nationals from EU Member States. • Almost 33,000 notifications were sent to EU Member States relating to their nationals having been convicted of offences in the UK. • Almost 8,000 requests for conviction information made to EU Member States on behalf of the police and NPAs. These relate to European nationals subject to criminal proceedings in the UK. Approximately 26% (2,080) of these returned previous convictions. • Approximately 400 requests for conviction information were processed by the UKCAECR for EU Member States seeking information about UK nationals facing court proceedings overseas. • Approximately 30% of EU nationals subject to criminal proceedings in the UK have previous convictions in their home countries. Stats The work of the UKCA-ECR enables front line officers to access complete up-to-date information and makes it difficult for criminals to travel from country to country committing offences and evading detection. Increase in communications from Countries Subsequent to Starting Electronic Exchange During the last few months the UKCA-ECR has started to exchange information electronically with other EU Member States. 1000 900 800 700 600 500 400 300 200 100 0 Feb Notifications In Requests In This has lead to a significant increase in the volume of information exchanged as each new country is added. March 21 pg Y D A Romanian national, Gheorghe Avadani, was pattern of escalating gravity in your offending… due to stand trial for violent rapes committed the previous conviction for rape [is] a serious against two vulnerable women. aggravating factor.” The UKCA-ECR liaised with the Romanian Avadani was sentenced to an indeterminate Central Authority and obtained details of a sentence with a minimum of 11 years previous conviction in Romania for a similar imprisonment. offence, for which Avadani had recently been He will only be released when he is no longer released from a prison sentence. considered to be a risk to the public. The Romanian conviction was heard by the jury Investigating officer DC Karen Bramley, after a bad character application was granted formerly of the Metropolitan Police Sapphire by the judge. Unit based at Haringey, said: “The use of foreign Avadani disputed the conviction in his home country but the UKCA-ECR, Romanian Central Authority and the Romanian Embassy in London were able to show that his fingerprints matched those associated with the Romanian conviction. E S Avadani was found guilty of four counts of rape, one count of false imprisonment, two accounts of assault by penetration and one count of actual bodily harm. A C When passing sentence, Judge Simon Davis said that there were similarities between the commission of Avadani’s previous offence and those for which he was subsequently convicted in the UK, in that the victims were vulnerable, physical violence was involved and a knife was used. He said: “In my view you demonstrate a U T S conviction data can be of great importance to police investigations. “In my case, by working with the UKCA, I was able to draw on their professionalism and expertise to secure details of Avadani’s previous conviction for rape in Romania which was put before the court and used as bad character evidence. This information undoubtedly assisted in providing a successful outcome, convicting a dangerous offender who will now spend a considerable number of years behind bars.” Criminology and Forensic Research The Criminology and Forensic Research portfolio, established in April 2010, introduces a bespoke research capability to ACRO. a European Commission objective to develop a ‘Mutual Understanding of Criminal Record Information’ between EU Member States. The aim of the portfolio is to engage skilled staff, practitioner knowledge and academic rigour in projects and research across ACRO. - Research to develop a profile of UK nationals engaged in sexual offending in the EU. In the last financial year, the research portfolio has overseen the following activities: - Research to inform Government policy regarding the retention of DNA. - The provision of a project team to support 22 pg - The support of student internships in order to strengthen the career opportunities for university graduates in the criminal justice community. - Strengthened universities. partnerships with local Criminal Records, Operations and Intelligence 23 pg During the past financial year the National Operations Team has been engaged in work to ensure that those convicted of serious crimes have their DNA taken and recorded on the National DNA Database (NDNAD). It is hoped that this work could help to solve cases that have never been closed and will ensure that if convicted criminals continue to offend they can be tracked to their offences more easily in the future. An Intelligence Unit was established in 2010 and sits alongside the National Operations Team. This unit is tasked with identifying and disseminating information that could assist police forces and other law enforcement agencies throughout the UK and further afield to identify criminality. This year has also seen the Criminal Records department engaging in various national projects. The Criminal Records Team has also been involved in the criminal records review being conducted by the Government’s Independent Adviser on Criminality Information. Current projects include a review of criminal records held in the police microfiche library and securing access to the Police National Database (PND) and other police systems. The ACRO Exceptional Case Officer has continued to advise police forces throughout the UK when requests are made for record removal under the Exceptional Case Procedure (as defined in the Retention Guidelines for Records on the Police National Computer). David McKinney Senior Manager Criminal Records ACRO advises the Government, non departmental public bodies, executive agencies and police forces on matters relating to criminal record management and the retention and disposal of records. The Criminal Records section provides operational support and advisory services to various ACPO portfolio leads, either through direct association or through membership of various national police groups. This work relates primarily to the recording, retention, disclosure and disposal of criminal records held on the PNC. The Criminal Records section works with partner organisations to ensure that changes to the law and the way records are maintained are operationally viable and maintain public safety at the highest possible level. 24 pg Legislative and Policy Changes For several years, Information Tribunals and the courts have considered the policy on the retention of criminal records and third party disclosure. The Court of Appeal adjudication in the ‘Five Chief Constables Case’ reaffirmed the position set out in the ‘ACPO Retention Guidelines for Records on the Police National Computer’, published on March 31 2006, that all records will be retained until a person is deemed to have attained 100 years of age. It also recognised that under Part V of the Police Act 1997, the Criminal Records Bureau is to be afforded access to all conviction information held on the PNC for employment vetting purposes. Whilst the Court of Appeal was in session, Sunita Mason was appointed as the Government’s Independent Advisor for Criminality Information Management and she was asked to look at the relationship between the retention of information held by the police and its disclosure in support of employment vetting processes. Her report entitled ‘A Balanced Approach’ was published in February 2010. In October 2010, Sunita Mason was asked to chair a criminal records review. This review would examine whether the current criminal records regime strikes the right balance between respecting civil liberties and protecting the public. Phase one of the review has been completed and a report entitled ‘A Common Sense Approach’ was laid before ministers in March 2011. Many of the recommendations contained in the report have been written into the Protection of Freedoms Bill currently before Parliament. The phase two report will be published soon. Both the ACPO Director of Information, Ian Readhead and Head of ACRO, Detective Superintendent Gary Linton, have been actively engaged in this important work and both are members of the Independent Advisory Panel for the Disclosure of Criminal Records (IAPDCR) which advises Sunita Mason on the work being undertaken. The ACRO Criminal Records section was asked to review the filtering models that the IAPDCR were considering and they put forward their own model for the panel’s consideration. In April 2010, the Crime and Security Act received Royal assent. Sections 1 – 7 of the act provide additional police powers to take fingerprints and DNA samples for qualifying offences from convicted persons where no DNA or fingerprints have previously been taken, including those convicted outside of England and Wales. This change in legislation engaged ACRO in Operation NUTMEG, an ongoing, ACPO led exercise that requires forces to obtain DNA samples from approximately 14,000 people convicted of specified qualifying offences including homicides, violent crimes and serious sexual assault, where no DNA sample has previously been obtained. 25 pg matter” and there is an intention to legislate “later this year”, “it is neither just nor appropriate to make an order requiring a change in the legislative scheme within a specified period”. On 18th May 2011, the Supreme Court provided adjudication in the case of GC & C vs. Commissioner of Police for the Metropolis. This case related to the decision made by the European Court of Human Rights (ECtHR) in the case of S and Marper v United Kingdom 2008 48EHRR 1169 (‘Marper ECtHR)’ that considered the retention of biometric information following a decision not to proceed to trial. In brief, the Supreme Court determined that the current arrangements for the retention of biometric data under Section 64(1a) of PACE 1984 and the ‘ACPO Retention Guidelines for Records held on the Police National Computer’ are a violation of Article 8 of the European Convention on Human Rights (ECHR). In their written submissions to the court, both the Commissioner of the Metropolitan Police Service and the Secretary of State Home Department accepted that the system needed to be changed in order to conform to Article 8. Changing the arrangements for the retention of biometric data had been the intended effect of the Crime and Security Act 2010. However, due to the change in Government, the relevant provisions were not brought fully into force and the Protection of Freedoms Bill is now the means by which the current Government intends to legislate in line with and to give effect to the decision in ‘Marper ECtHR’. Whilst the present ACPO Retention Guidelines were deemed to be unlawful, the court noted that “since Parliament is already seised of the 26 pg Accordingly, Parliament will now consider, debate and perhaps alter the Government’s proposed legislation but in the interim, it remains lawful for police to continue to process applications under the current scheme (viz s64(1A) of PACE, and existing ACPO Retention Guidelines). In this regard, cases which are ‘exceptional’ will continue to be processed by police in the same manner as they were being processed before the GC & C judgment. A further relevant piece of work completed at the end of December 2010 was conducted by a working group. This comprised of representatives from Hampshire Constabulary, the Home Office, Her Majesty’s Courts Service and ACRO. The group published a corporate national standard for recording on PNC all prosecutions brought by NPAs. This document further provides appropriate advice and guidance to the police and other organisations that process NPA prosecutions and brings together, in one reference document, information that PNC bureau managers will find useful in managing this important area of business. A man with dual UK USA nationality, was wanted in North Carolina having absconded after being placed on the Sex Offenders Register for “indecent liberties with a minor”. A Sheriff from the Sex Offender Unit in North Carolina contacted ACRO’s Violent and Sex Offenders Register (ViSOR) Team with intelligence that he had returned to the UK. E S The ViSOR Team conducted enquiries revealing that a man with similar details was pending prosecution in Tayside for housebreaking with intent to steal. A C Photographs were obtained from police in North Carolina and Tayside and confirmed that the man in Tayside was the absconder. Y D to his conviction and sex offender status in the USA with Tayside Police. Tayside applied to court and were granted a Sexual Offences Prevention Order requiring him to register as a sex offender in the UK. U T S It was later found that he had been downloading indecent images of children whilst in the UK. He was convicted of housebreaking and possessing indecent images of children. The information about his previous offence in the USA was made available to the court to be used in sentencing. He was sentenced to 12 months in prison for the sexual offence followed by a six-month supervision order. The ViSOR Team shared intelligence relating Operations internationally to establish any links between criminals and outstanding crimes. The Operations Team has also dealt with cases of lost personal data, ensuring that the appropriate police forces were aware of those most at risk as a result of the loss and were therefore able to risk assess and manage the situation at a local level. The Operations Team is responsible for providing expertise on policing issues, particularly in the areas of criminal records management and biometrics. ACRO’s Operations Team manages and provides support for a number of high profile police operations with national and international implications. Records relating to DNA are a constant theme throughout the operational work. This has included co-ordinating the re-testing of some DNA samples using newer techniques and exchanging DNA profile information Other information management operations have been completed in less than 12 hours due to the skills and adaptability of the operations staff. ACRO has two major incident rooms, each capable of accommodating 12 staff. The unit is currently working to ensure that everyone who has been convicted of a serious crime has had their DNA taken. This work has involved liaising with prisons to obtain samples from people who have been convicted of these types of offences but for whom there is no DNA profile on the NDNAD. This could be as a result of the sample being taken but never analysed, taken incorrectly or no sample being obtained. 27 pg Intelligence & ViSOR the UK they can be intercepted, identified and added to the Sex Offenders Register (if appropriate) and managed locally. The ViSOR Team has built relationships with law enforcement agencies around the world to assist in the identification of serious offenders who travel abroad. Since 2007 ACRO’s ViSOR unit has processed approximately 650 people convicted of serious and violent offences around the world. ACRO’s newly formed Intelligence Unit has responsibility for gathering and sharing intelligence information with police forces in the UK, Europe and the rest of the world. It has also ensured that 167 people have been placed under the management of their local police force to keep the general public safe. This work is designed to utilise the information ACRO receives to reduce the threat of organised crime, terrorism and travelling sex offenders. ACRO’s Intelligence Team also comprises a ViSOR Team which works to ensure UK based sex offenders who have committed crimes overseas can be properly managed. When the UKCA-ECR or NEU-ECR receives notification of a UK national who has committed sexual or violent offences overseas, the ViSOR Team will be alerted and will assess the information. Stats If it is considered appropriate, the team will create an entry on ViSOR and will work with the police, UKBA and public protection units to ensure that if/when the individual returns to 28 pg • Since 2007, the ViSOR team has: -Processed around 553 EU and 101 non EU persons convicted of serious sexual and violent offences around the world. -Transferred 167 persons to the management of their local police force Public Protection Unit. • Since April 2010, ACRO has disseminated 311 pieces of intelligence to police forces resulting from conviction exchange and searches on the I/24-7 Interpol database, including around 30 foreign nationals per month who have come to the attention of the police who also have information markers against them on the Interpol database, of which around 10 per month are subject to a European Arrest Warrant. Current Projects Current Projects conviction information. In Poland carrying a knife is legal so the UK offence of ‘possession of a bladed or pointed article in a public place’ is confusing to them. Because all 27 EU Member States have their own criminal codes and sanctions, it can be challenging for the UKCA-ECR to interpret and understand them in the context of UK laws. The MUCRI Project is a 12 month project, part funded by the European Commission, to study the problems and challenges EU Member States have in understanding each other’s criminal records. mucri If a person was convicted of ‘negligent fire-raising’ would you assume they were an arsonist? If they were convicted of ‘negligent bodily harm’ would you think assault? The ‘negligent fire-raising’ offence was found to relate to a set of Christmas tree lights that caught fire and ‘negligent bodily harm,’ in German criminal law, can relate to road traffic accidents where somebody is injured. This supports the criminal justice process, upholds public safety and protects the rights of people whose criminal record information is exchanged between countries. EU countries also struggle to understand UK FEEU Fingerprints have been used to identify criminals since 1892. Today, they are taken from everyone who is arrested by police in the UK and compared with those on the national electronic fingerprint database (IDENT 1). IDENT 1 will show whether a person has had fingerprints taken before, whether the same name has been given on each occasion and if they are a suspect in any unsolved crimes. Criminals travel extensively, commit crimes in numerous countries and can change their identity with relative ease, but they cannot change their fingerprints. Whilst countries have exchanged The European Commission awarded ACRO funding to support the Fingerprint Exchange between European Union Member States (FEEU) project promoting fingerprint exchange between Member States. Since July 2011 ACRO, on behalf of the UK, is exchanging fingerprints with nine other Member States and is in negotiation with others. ECRIS aims to enable efficient electronic exchange of criminal conviction information between all 27 EU Member States through a secure European network. A Home Office mandate requires ACRO to develop the ECRIS connection on behalf of the UK including records held for Scotland and Northern Ireland. The UKCA-ECR currently exchanges criminal records electronically with three Member States (soon to be extended to seven) via the Network of Judicial Registers (NJR) pilot project. The general principles ruling information exchange and function of the system are regulated in Council Framework Decision 2009/315/JHA (on the organisation and content of criminal record exchange between Member States) with further details given in Council Framework Decision 2009/316/JHA. The UK Project, known as UKCA-ECRIS, aims to co-ordinate exchange of three sets of UK criminal records held on PNC (England and Wales), Criminal History System (Scotland) and Causeway (Northern Ireland) by April 2012 in compliance with the framework decision. ECRIS 30 information on criminals since 1959, the EU Framework Decision (2009/315/JHA) allowed EU Member States to exchange the fingerprints of those convicted of (or under investigation for) crimes committed in the EU. ECRIS, at a European and UK level, is building on lessons learnt from the NJR pilot to supply an improved replacement and extend electronic exchange to all 27 Member States. Looking to the future 31 Looking to the Future Information management was not a term that formed part of policing vocabulary 20 years ago. Today however, it has become part of policing’s critical mass. On that basis, it is hard to imagine how a requirement for a centralised operational function connected to police information could diminish in future years. The work of the UKCA-ECR and alongside it, developing work to engage with other key countries, is now crucial to criminal justice and public protection. It is only through work such as this that the UK is starting to identify the gaps that exist, in relation to the capture of information for operational police purposes. The value of work like this in the future will rely on our ability to manage domestic and overseas information efficiently in a criminal justice context. Policy makers may feel the most effective way to deal with this area is through the continuing development of a national criminal records office. Such a resource is also capable of operationally managing aspects of criminality information, such as ensuring all data is easily available to frontline officers. Whilst this clearly raises Information and Communications Technology (ICT) challenges, the operational part of this picture is something that Chief Officers recognise sits well with the ACPO Criminal Records Office. During the short life of ACRO, there has been a regular operational requirement to improve information management. This has included work with DNA information, integration of overseas criminal records and improvements to fingerprint exchange. Supporting the introduction of new and relevant legislation which has an impact upon 32 pg information management in policing, is also a key area supported by ACRO. The Protection of Freedom’s Bill, which is currently being progressed through Parliament and the Crime & Security Act, are examples of new legislation which a national criminal records office helps interface with frontline policing in a practical sense. The national infrastructure in which policing sits is currently under significant review. The creation of a National Crime Agency and the decommissioning of the NPIA are two examples of this. The Government has also set out in general terms, a plan to introduce major changes in relation to the governance of policing at both local and national levels. Part of this general statement has included proposals towards shared services, as well as a reduction in scope from centralised Government responsibilities. Against this fluid background, it might be argued that a national criminal records office, which is delivering significant operational benefits in respect of information management, is a vital and stable element to the national policing infrastructure. ACRO is confident that the senior decision makers from policing and criminal justice arenas recognise this valuable contribution. ACRO is also encouraged and excited by the opportunities to continue to fulfil this important aspect of the policing requirement. Detective Superintendent Gary Linton Behind the Scenes 33 Behind The Scenes HMIC Inspection Results ACRO was awarded a rare ‘excellent’ grading by HMIC at the beginning of 2011. The accolade, which is the first ‘excellent’ to be bestowed on an organisation immediately after inspection, is testament to the work that goes into ensuring that conviction data is securely handled and managed at ACRO. The grading was awarded in a report which recognises the efforts made by management and staff to ensure outstanding PNC compliance. The report praises ACRO’s “quality ethic”, and efforts to “improve quality and timeliness standards nationally and internationally.” The PNC is the system used by police to store criminal records, intelligence and links to biometric information. ACRO accesses the database in order to provide the services it offers to police forces, other agencies and the public. The inspection looked at accuracy, timeliness, completeness and relevance of the information added, transferred and updated by ACRO staff. The report notes that the training and quality of ACRO staff is “clearly of a high standard” as “to date all attendees have passed with a mark of 90% or greater”. Annie Fursey, Bureau Deputy Manager, said: “Having worked closely with HMIC during the inspection process, I am delighted by the “excellent” grading awarded to ACRO. “The rating is indicative of the high standards that we set and often exceed within ACRO. “The inspection recognised the high level of skill, enthusiasm and commitment of our staff, who play a crucial role in making sure the services we provide to police forces throughout the UK and further afield continue to be excellent. 34 pg “We are continually looking for new ways to improve our systems and will be working to implement the recommendations made within the report.” PNC staff operate in a number of ACRO’s work areas including the production of police certificates for people wishing to emigrate. Staff also access the database to add the results of NPA prosecutions, provide subject access disclosures, and to locate sex offenders and ensure they are properly monitored when they enter the UK. Additionally ACRO incorporates the UKCA-ECR and has a Non EU Exchange of Criminal Records desk, which works to obtain the convictions of UK nationals who offend overseas and in return notifies them when offences are committed by foreign nationals in the UK. As a result of this work it has established a database of foreign offences (many of which do not easy translate to English offences) to assist in the correct maintenance of criminal records. The HMIC report says that the database is a “valuable asset and at some time in the future ACRO should be encouraged to share this with the wider police community”. It states: “The working practices detailed above require an expertise far beyond that normally found in most police forces. “ACRO have, primarily by experience, developed business processes to manage complex international procedures exacerbated by a multitude of foreign languages, penal codes and complex cultural differences. “There are many examples of good practice.” Behind The Scenes Best Companies Awards ACRO was named the best public sector employer in the Sunday Times Best Companies to Work for in the Public and Third Sectors Award 2011. The competition, which merged charities and the public sector category for the first time saw just 24 public sector organisations make the top 100 in the category. Last year ACRO won the Best Place to Work in the Public Sector Award and was placed eighth and providing results for development 2011 showed aopportunities 6% overall overall in the new joint category. The top Survey throughout thewhen organisation. compared to last year’s seven places were all awarded to charitable improvement figures. organisations. ACRO’s results showed improvement in every A total of 250 organisations took part with single category when compared to last year’s 49,000 employees completing surveys as part Best Place to Work in the Public Sector winning result. of the process. In 2010 ACRO staff were asked to complete a survey which looked at ‘Leadership’, ‘Wellbeing’, ‘My Manager’, ‘Fair Deal’, ‘My Team’, ‘Giving Something Back’, ‘My Company’ and ‘Personal Growth’. Significant improvement was made in the ‘Giving Something Back’ and ‘Personal Growth’ categories where ACRO’s scores improved by 5%. The feedback they gave was used to give a score in each area, designed to show how well the organisation is doing in terms of looking after staff, ensuring they feel valued The image above shows where ACRO ranked on the Best Companies star system in 2010 and in 2011. This year’s result places the organisation just outside of the three star grade with a score of 734.8. 35 pg Behind The Scenes Staff Attachments ACRO introduced the opportunity for staff to spend time working with its partner organisations in 2010. The scheme was designed to boost ACRO’s understanding of the agencies it works with and give staff a chance to develop their skills. Staff have worked at SOCA, Interpol, Europol, the CRB and the Albanian State Police. The following are comments from some of the staff who have taken part in the scheme. “During my six months I have learnt how Interpol works as an organisation and gained knowledge in the fingerprint and DNA department helping out on projects and collating information from around the world to see how Interpol identifies criminals. “I have also had the opportunity to assist in departments such as Crimes Against Children Unit. I have been very lucky to be part of this organisation for a short time and hope to take my new found knowledge with me on my career in law enforcement.” – Sophie Purvis “An invaluable project which has led to excellent relationships and co-operation with the Albanian State Police, other government directorates, and the efficient exchange of criminal and biometric data between the two countries. With Albania’s willingness to participate in this bi-lateral agreement it is hoped that it will strengthen their case on becoming an EU Member State and assist both countries in bringing criminals to justice. “It has been a fantastic opportunity living in another country, experiencing their culture, pg 36 and gaining further insight and knowledge in international policing.” – Shaun Scott “I thoroughly enjoyed the few weeks I spent at SOCA; it was an eye-opening experience which I feel has improved my confidence and understanding of the organisation. “The attachment has given me an insight of how ACRO and SOCA work alongside each other, particularly in the UKCA-ECR and NEUECR departments. I have gained knowledge on intelligence/conviction exchange with non EU countries which was very beneficial to me when I changed portfolios to the NEU-ECR.” – Stephanie Prosser “From my trip to CRB in Liverpool I believe that it was good experience for a member of staff who currently works within a growing and evolving agency like ACRO to see and relate to a larger, longer established branch which is working to provide information and checks. It gave an insight as to how ACRO could potentially develop in the future and what structures could be put into place and operated under to ensure a continued valuable service to the public.” – Andy Hamorak “I feel that this attachment has been a great opportunity and I feel that I have learnt so much. I think that I will be able to bring a lot of information back to ACRO, particularly within the UKCA-ECR and intelligence pod. “I think that further knowledge from the attachment will be established as I get back into my role at ACRO and the contacts I have made here at Europol will be a great benefit. All-inall, I have loved the experience and I would recommend the attachments to anyone.” – Natalie Shorten Behind The Scenes University Student Internships Following the success of the 2009 university intern scheme, initiated in partnership with the Criminology Department of Southampton Solent University, ACRO has again given three students a chance to gain work experience in a policing environment. The placements were offered to students who had completed criminology degrees in order to help them obtain jobs after graduation. All applicants went through a competitive selection process and were asked about their interests to ensure the placements suited them. The partnership has been beneficial for the students involved and ACRO as an organisation. Through the placements students are able to gain knowledge and experience in a number of ACRO’s work streams. James Whatley one of 2010’s interns, who has since been employed by ACRO, said: “The internship was extremely helpful. “I enjoyed working at the front of a fast expanding business and was amazed at the number of areas of policing ACRO is involved in. It got me used to working in a police environment and gave me experience that will take me forward in my planned career. It has also opened numerous doors, allowing me to gain employment in what is a difficult time for post graduates.” Staff Initiatives The ACRO Fairness and Equality Action Group (FEAG), set up in September 2009, meets every two months and is made up of representatives covering disability, gender reassignment, religion or belief, sexual orientation, pregnancy and maternity, marriage and civil partnership, sex, race and age. Anyone with concerns in any of the diversity areas can go to a representative for help and advice. It is hoped that by improving the working environment, the FEAG will benefit all who work at ACRO. ACRO’s Staff Representatives Committee raised money for six charities during the 2010/2011 financial year ranging from Breast Cancer Awareness to local charity Naomi House. In total it raised £1,812.82. £492.55 has already been raised in 2011 thanks to a charity day for Help for Heroes. A charity day scheme has been introduced in 2011. This initiative enables staff to take one day per year to support community projects and give something back to the community. To date staff have helped with reading sessions at a local primary school, maintaining local woodland, helping the local Multiple Sclerosis Society branch, working alongside The Prince’s Trust to build a camp area and working in a local day care centre for the elderly. The group continues to host special interest talks for staff on a regular basis, inviting internal and external guest speakers to ACRO. Talks have included a Senior Investigating Officer from the Soham murder enquiry, CEOP, Civil Aviation Authority and SOCA. 37 pg The ACRO Team ACPO Criminal Records Office Delivering Operational Benefits to Law Enforcement ACPO Criminal Records Office PO Box 481 Fareham Hampshire PO14 9FS Phone: +44 0845 60 13 999 Email: [email protected] Visit our web pages by following the links at www.acpo.police.uk.
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