BLOOD BANK OF ALASKA POSITION DESCRIPTION
Position Title:
Department:
Reports To:
FLSA:
Position(s) Supervised:
Director of Laboratory Services
Laboratory Services
Chief Executive Officer
Exempt
Laboratory Manager, Laboratory Technicians
POSITION SUMMARY
The Director of Laboratory Services is responsible for functions ensuring alignment with organization goals and
compliance pertaining to regulatory guidelines within the laboratory environment. This position will participate as a
member of the blood bank’s management team in planning, program formulation and decision making with particular
reference to the role, functions, and technical support of the blood collection and processing operations throughout
BBA. This position will be responsible for compliance in regards to laboratory services. Position will serve on the
executive group meetings.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Works with department supervisors and staff to ensure that all laboratory operations are following standard
operating procedures, ensuring the safety of blood products and compliance with FDA and AABB regulatory
requirements.
2. Communicates with the Medical Director regarding product suitability.
3. Research new developments and industry trends. Partner with Executive staff in determining the direction of
BBA as it relates to the scope of laboratory services.
4. Maintain oversight of equipment, maintenance and laboratory related supplies as required.
5. Develop and maintain oversight of disaster planning for internal and external processes to ensure
continuation of services and alternate resources as may be required in the event of a disaster.
6. Develop and implement a department that embraces customer service and understands the critical nature of
compliance and meeting quality standards.
7. Responsible for personnel related matters – working with the appropriate support departments for resolution.
8. Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA
(Occupational Safety and Health Association) regulations and cGMP (current Good Manufacturing Practices)
are adhered to. Maintain strong working knowledge and compliance to applicable CLIA regulations.
Monitors staff to ensure compliance.
9. Exhibits support of the BBA mission, quality objectives, and customer service standards at all times.
10. Analyzes, determines, and writes procedures related to laboratory services.
11. Performs validations as required and trained to perform.
12. Maintain proficiency and perform as necessary quarantine processes, look-back procedures and lot release.
13. Attends AABB, ABC, and other blood bank related meetings to assess current methods and trends and
maintain “state of the art” blood bank practices. Maintain flexibility to change as the needs of the
organization, community and industry evolve.
14. Researches, evaluates and implements special programs as directed by the CEO.
15. Maintain computer (Mediware) functions for day to day blood center operations. This includes training of
relevant personnel in related tasks involving computer operations.
16. Maintain all QC records. Responsible for document control and distribution of SOP’s within the department
as needed.
17. Responsible for development of and adherence to monthly and annual budget guidelines.
18. Ensures proper timelines for internal and external communications, critical reporting functions, and regular
Blood Bank of Alaska
Director of Laboratory Services Job Description
Revised 09/15
communications to employees.
19. In collaboration with Q/A, plans regular audits of operational related activities to ensure compliance.
20. Promote positive internal and external customer relation to benefit BBA.
CUSTOMER INTERACTION/PROBLEM SOLVING
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external
customers, and the public in general. Must make customer’s needs a high priority in face-to-face or telephone
contact. Must consistently deliver service in a timely, accurate, professional and friendly manner. Demonstrate a
high level of problem-solving skills.
QUALIFICATION REQUIREMENTS
To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The
requirements listed below are representative of the knowledge, skill and/or ability required.
1.
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SUPERVISORY KNOWLEDGE, SKILLS & ABILITIES (if applicable)
Ability to identify needed changes in procedures, practices, goals, direction or structure of the department.
Ability to promote and implement these changes effectively in a timely manner.
Ability to ensure that department budgets are followed and objectives are met. Effectively monitor resources
and progress.
Ability to work with others to achieve departmental and organization goals and objectives.
Ability to empower employees to utilize their abilities and talents effectively.
Ability to work effectively to improve the skills of employees by providing clear, specific and helpful
performance feedback, and effective coaching and mentoring.
Ability to use status of one’s position in an effective and appropriate way to enforce rules, to address
performance problems, and to direct others in the performance of their job.
Demonstrate a positive attitude toward one’s work and job.
Ability to act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of
Alaska mission.
Ability to adapt to various situations, to work effectively with a variety of individuals and groups, to
understand and appreciate different and opposing perspectives of an issue, and to adapt one’s approach as the
requirements of the organization/department change.
Ability to change within the organization or to change job requirements as needed.
Ability to motivate employees.
Retains subject matter expertise in field or profession.
GENERAL KNOWLEDGE, SKILLS AND ABILITIES
1. Knowledge of computers to include work processing, database, spreadsheet and applicable software
programs relevant to public presentations as needed.
2. Excellent organization skills
3. Excellent communication and presentation skills.
4. Excellent interpersonal skills, including management skills.
5. Must be able to manage people and programs effectively.
6. Must be able to write effectively.
7. Must be able to present to a wide variety of audiences.
8. Must have the ability to assess diverse organizations/people and approach them appropriately and effectively.
9. Must have the ability to meet multiple project deadlines.
Blood Bank of Alaska
Director of Laboratory Services Job Description
Revised 09/15
EDUCATION
Bachelor’s Degree in Medical Technology; MS/MBA degree strongly preferred.
EXPERIENCE
Minimum five years in a regulatory environment required with a minimum of three years management experience.
Must have a thorough knowledge of principles, theories, and limitations of blood bank procedures.
Must be familiar with all FDA and AABB regulations relating to blood banks.
Must be familiar with quality assurance methods and procedures.
Must be familiar with CDC and OSHA safety requirements.
Must be familiar with transfusion transmitted infectious diseases testing and able to counsel donors and physicians
concerning positive test results.
Ability to train, supervise, and evaluate the performance of subordinates.
CERTIFICATES, LICENSES, ETC.
MT (ASCP); SBB preferred; CPR/First Aid
WORK ENVIRONMENT
Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska
follows OSHA Bloodborne Pathogens Standards in the workplace.
The above is intended to describe the job functions, the general supplemental functions, and
the essential requirements for the performance of this job. It is not to be construed as an
exhaustive statement of all of the supplemental duties, responsibilities, or non-essential
requirements.
My signature below indicates that I have read and understood the position description for
Director of Laboratory Services and agree to perform the duties as stated.
_________________________________
Employee Print Name
Employee Signature
Blood Bank of Alaska
Date
Supervisor Signature
Director of Laboratory Services Job Description
Date
Revised 09/15