GUIDELINES FOR RECRUITING, SCREENING AND DIRECTIVES FOR THE SAFETY OF ALL PEOPLE IN THE DIOCESE OF BATHURST November 24, 2011 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Table of Contents 1. PURPOSE OF THESE GUIDELINES ................................................................................................. 3 2. TERMINOLOGY ................................................................................................................................. 3 3. APPLICATION .................................................................................................................................... 5 4. SCREENING ........................................................................................................................................ 5 5. GUIDELINES APPLICABLE TO PROGRAMS AND ACTIVITIES ................................................ 9 a) In general .......................................................................................................................................... 9 b) With children and youths .................................................................................................................. 9 c) With vulnerable adults .................................................................................................................... 12 d) Other Situations .............................................................................................................................. 14 6. GUIDELINES APPLICABLE TO FACILITIES ............................................................................... 17 7. REPORTING PROCEDURES ........................................................................................................... 18 November 24, 2011 Page 2 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst 1. PURPOSE OF THESE GUIDELINES To prevent abuse of children/youth/vulnerable adults. Prevention includes having good processes in place in order to prevent opportunities for abuse, neglect, or harm from arising. To protect all vulnerable persons in our midst. The protection of all children, youth and vulnerable adults is everyone‟s responsibility. To train and support our employees and volunteers. To report all incidents of abuse, neglect, or harm. Such incidents, wherever and whenever they are encountered, will be reported immediately to the appropriate authorities. To protect members of our clergy, employees and volunteers against false allegations of wrongdoing. 2. TERMINOLOGY Child/youth: a person who is under 16 years of age. Diocesan Responsible Ministry Committee: A group of persons responsible for ensuring that this policy is implemented within the diocese. Event: One-time or occasional events sponsored by a parish community. Examples: a yearly concert, tea or picnic. Leader Position: a leadership role undertaken by clergy, religious or lay persons in which there is expected to be direct interaction with children, youth or vulnerable adults. Examples: such positions as catechist, youth group leader, altar server coordinator, pastoral care worker, visitor to shut-ins. The individual could either be a paid employee or a volunteer. The leader must have completed steps 4, 5, 6, 7 and 8 of the screening process. Parish Responsible Ministry Committee/Coordinator: A person or group of persons responsible for ensuring that this policy is implemented within the parish. Participants: Those who participate in programs or receive services from ministries. The word participant is used as a generic term for these people. Program (ministry): a structured series of similar activities or events governed and run by the parish which spans a period of weeks or months and in which the level of risk is expected to remain constant. Examples: weekly catechism classes; pastoral visitations at a hospital or nursing home, home visitations; weekly youth meetings; nursery or day care work. Risk Assessment: the process by which programs are rated according to risk factors. High risk ministries require special attention. November 24, 2011 Page 3 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Screened adult or volunteer: for the application of the present guidelines, a screened adult or a screened volunteer is an individual who has completed steps 4, 5, 6, 7 and 8 of the screening process. Unrelated: describes a relationship where persons act independently of each other or who are not related. Two individuals are related to each other by blood, marriage or common law partnership, or adoption. Examples of related persons: Retated individuals Spouce of brother/sister Brother/sister Grandparent Grandparent of spouce Parent Parent of spouce X Spouce of child Child Spouce of grandchild Grandchild Spouce Brother/sister of spouce Child Volunteers: A volunteer is an individual: Who chooses to undertake a service or activity, someone who is not coerced or compelled to do this activity; Who does this activity in service to an individual or an organization, or to assist the community-at-large; Who does not receive salary or wage for this service or activity. While this manual focuses on volunteer screening, the same principles apply to paid employees. Volunteer Helper: a lay person who is involved peripherally in programs with children, youth or vulnerable adults but has chosen not to become a leader. Examples includes: someone who delivers cookies to a children‟s program, someone who collects and presents socks to homeless people at a shelter, or someone who collects and distributes food bank items to families. The volunteer helper must have completed steps 4, 5, 6, 7 and 8 of the screening process. Vulnerable Person: a person who, because of his/her age (child, seniors), a disability or other circumstances, whether temporary or permanent, is in a position of dependence on others or is otherwise at a greater risk than the general population of being harmed by a person or persons in positions of authority or trust relative to him/her. November 24, 2011 Page 4 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst 3. APPLICATION The present guide applies to every employee and volunteer working in the Diocese of Bathurst (including the parishes). It should be noted, however, that when leaders are mentioned in this policy, we are referring to people of at least 19 years of age. Nevertheless, persons aged between 12 and 18 are expected to follow the policy when acting as leaders or volunteer helpers. Each parish will appoint a Responsible Ministry Committee or Coordinator to ensure the policy is properly implemented at the parish level. 4. SCREENING Screening begins long before any person offers to volunteer and ends only after the person leaves the ministry. The screening process, as developed by Volunteer Canada, is divided into three sections: before selecting, the selection process, and managing the volunteers. Before selecting employees and volunteers: 1. Determine the risk 2. Ministry position description 3. Recruitment process The selection process : 4. 5. 6. 7. Application Form Interviews * Reference Checks ** Criminal Record Check ** Managing the employees and volunteers : 8. Orientation and Training ** 9. Supervision and Evaluation * 10. Participant Follow-up Steps 1 to 8 must be completed before a new employee or volunteer starts the ministry. The Diocesan Responsible Ministry Committee will communicate the results to the Parish Responsible Ministry Committee/Coordinator when the process is completed. Every employee and volunteer already in place at the time of the application will have to complete the application form. The positions with a high risk will have to comply with the Criminal Record Check and follow the Orientation and Training sessions. * Mandatory for all diocesan and parish employees. ** Mandatory for all employees and volunteers working in a high risk ministry. November 24, 2011 Page 5 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst TEN SAFE STEPS DETAILING THE SCREENING PROCESS Step 1 – Determine the Risk The Parish Responsible Ministry Committee/Coordinator (PRMC) will determine how much risk there is in the current programs and whether that risk can be reduced. Each position requires an assessment using the Risk Assessment Guide (see Appendix 1). This work is ongoing and must be revisited with each new program year, each change in adult leadership and after any change in the environment. Risk assessment for recurring programs and ministries should be done annually as responsibilities associated with positions often change over time. Should a leader decide to introduce a new element into a program, he/she must determine the risk for that specific event and submit the risk assessment in writing to the PRMC for review prior to the event. The same procedure should be followed for every special event undertaken in the parish. The completed risk assessments should be dated signed and sent to the diocese before the event starts. Step 2 – Ministry Position Description A ministry position description is a powerful and necessary tool. It is similar to a position description since it is used to define the tasks of a ministry and to set ground rules for everyone involved in the program. Inherent risk for each position should also be defined. The positions listed in Appendix 2 have been identified as those having a high degree of risk. Position descriptions are vitally important. They communicate to everyone, whether paid or not paid, what is expected of them, what skills or experience may be needed, how the parish will provide orientation and training for the task, and what support they can expect. Step 3 – Recruitment Process All recruitment for volunteers and staff will be done in a formal public process. The recruiting process should include the Application Form, a Description of the Ministry, and the Screening Process. People should not have the impression that everyone who applies will be accepted and should know that selection is done is a careful way. November 24, 2011 Page 6 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Step 4 – Application Form An application form (Form A) must be completed for every position. The form will indicate that references checks and a criminal record check will be requested for high risk positions. The completed application form must be sent to the diocese to be kept permanently. Step 5 – Interviews All new people offering his or her services for a job, either at the diocesan or parish level, will be interviewed by at least two interviewers. The interview includes questions, which are directly related to the specific risk concerns for the position being applied for: i.e.. interpersonal style with children or vulnerable adults, past history with work involving money, and so on. Notes from the interview must be sent to the diocese where they will be kept permanently in a safe and confidential manner. Step 6 – Reference Check Two (2) References must be checked for all high risk ministry positions. The references must be unrelated persons. It should be made clear to the referee that the individual is being considered for a position of trust i.e., with children, with other vulnerable people, with money, etc. Reference forms must be sent to the diocese where they will be kept permanently in a safe and confidential manner. Step 7 – Criminal Record Check A Criminal Record Check Report, including a Vulnerable Sector Scan, must be received for all high risk ministry positions. The individual who obtains a Police Record Check Report must forward the original to the Diocesan Responsible Ministry Committee where it will be reviewed and held on file indefinitely. This information will be kept strictly confidential. The individual should retain a copy of the Police Record Check Report for his or her own personal records. A Police Record Check Report including a Vulnerable Sector Scan must be done for any individual moving from a position with a general degree of risk to a position having a high degree of risk. They are to be updated every five years. November 24, 2011 Page 7 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Step 8 – Orientation and Training Appropriate orientation and training will be provided for all ministry positions, to all employees and volunteers, of the Diocesan Policy for the Protection of Minors or Vulnerable Individuals along with guidelines for working with the vulnerable. The training on prevention of abuse must be followed at least every four years. However, an annual refresher course must be completed annually. They must also sign the Employee or Volunteer Engagement Form (Form B). Step 9 – Supervision and Evaluation All ministry positions will be appropriately supervised. The intensity and nature of the supervision will vary with the risk factor involved in the position. This entails a more senior or experienced person in the ministry spending time with the incumbent to observe, support and give feedback on their gifts, skills, style, strengths and challenges. In the case of high risk ministries, the supervision should be systematic and recorded. The information must be sent to the diocese where it will be kept permanently in a safe and confidential manner. Step 10 – Participant Follow-up Supervisors will monitor all high risk ministry positions by checking from time to time on participant satisfaction. Regular ongoing contact with program participants and family members helps to ensure that programs remain relevant and of high quality. Such monitoring can also act as an effective deterrent to someone who might otherwise do harm and go undetected. It is vital that the parish let all volunteers know that regular contact with program participants and families is part of the parish‟s risk management procedures and that this practice is not personal. If a volunteer and a participant are usually alone together, it would be appropriate for someone to conduct a random spot check by visiting the location where they are together. November 24, 2011 Page 8 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst 5. GUIDELINES APPLICABLE TO PROGRAMS AND ACTIVITIES a) In general Parish ministry within the parish buildings must be limited to the community sections: ex.: parish office and meeting rooms. When a member of the clergy, lay employee or volunteer has a meeting with an individual, he must leave the door open. However, if the confidentiality of the meeting must be respected, permission to close the door must be obtained from the individual. b) With children and youths Safety of the employees, volunteers and participants To ensure everyone‟s safety, the following guidelines must always be observed: Maintain a two-person policy for any program, having at least two unrelated screened adults present. Members of the clergy, lay employees and volunteers must avoid being alone in a rectory or a room with closed doors, when they are with a minor, unless there is another screened adult or the parent / guardian is nearby. When transportation of children/youths is needed for a parish or diocesan activity, all drivers must have a valid driver‟s license for at least five (5) years, valid automobile insurance and must be screened volunteers or paid staff. The number of persons per vehicle must never exceed the number of seat belts or car seats. Whether the automobile belongs to the parish, the diocese or the volunteer, the two unrelated employees/screened volunteers must be observed. Where the two-person policy cannot be used, require that one-to-one contacts between an employee/screened volunteer and child or youth take place in a public area either inside or outside the church where both people can be seen by others. Add a window in the classroom or a window to the door of each classroom or always leave the classroom door open. All employees/screened volunteers working with children or youths must wear name tags. Parent/guardian/caregiver contact information must be carefully maintained. Appropriate steps must be put in place to ensure children under ten years of age are picked up by an authorized parent/caregiver. No child should be dropped off without two screened adults being present. No parents or adults should enter a classroom without permission. No in-home activities (including catechism instruction) are permitted for children or youths. At the beginning of each youth group or catechism session, attendance should be recorded and the attendance book or sheets should be picked up and taken to a central location. Those records are to be forwarded to the diocese for permanent storage by the end of June and of December of each year. November 24, 2011 Page 9 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Physical Contact It is essential to be careful regarding behavior, language and physical contact when working with children or youths: Do not show favoritism. Show a similar level of affection and kindness to all. Do not engage in or allow the telling of sexual jokes or behave in a way that promotes sexual exploitation of others. Provide clearly-stated consequences for inappropriate behavior. Stop inappropriate behavior early. Be fair, consistent and reasonable, matching consequences to the age and ability of the child or youth. Do not use corporal punishment such as hitting, spanking or strapping. Appropriate and Inappropriate Touching A touch can convey a multitude of positive messages and communicate care, comfort and love; however, it is important to distinguish between appropriate and inappropriate touching. It is also important to be aware of, and sensitive to, differences in interpretation to touching based on sex, culture or personal experience. Some examples of appropriate touching: Holding or rocking an infant who is crying Affirming a participant with a pat on the hand, shoulder or back Bending down to the child‟s eye level and placing a hand gently on the child‟s hand or forearm Putting your arm around the shoulder of a person who needs comfort Taking a child‟s hand and leading him/her to an activity Holding hands for safety when changing locations Shaking a person‟s hand in greeting Holding a child gently by the hand or shoulder to keep his/her attention as you redirect behavior Holding hands in a circle for prayer or song Providing comfort with a wet, warm cloth. Some examples of inappropriate touching: Kissing a child or youth or coaxing them into kissing you Extended cuddling Tickling Piggy – back rides Having others sit on your lap (except for babies/young toddlers) Touching anyone in any area covered by a bathing suit (except changing infant‟s diapers) Hand holding, except for the examples listed above Stroking a child or youth‟s hair Hugging, where an adult knows or ought to know that hugging is inappropriate. November 24, 2011 Page 10 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Dealing with a Participant’s Inappropriate Behavior The best approach to dealing with inappropriate behavior is thoughtful prevention. If a teacher/leader has prepared adequately, makes clear statements about expectations and provides an engaging program, inappropriate behavior will be avoided or reduced. If, however, a child/youth behavior is unacceptable, these practices must be followed: Tell or remind the child or youth what is expected. If it is necessary to speak to a child or youth in private, move to a quiet place in view of others. Seek supervisory help if needed and if available. Keep children or youth from harming themselves or others. If necessary, engage another adult to help you remove the child or youth from the situation and to calm down. Discipline with children and youth must be limited to talking and „time out‟. Provide a „time-out‟ space for younger children on one side of the room until they are ready to rejoin the group. The „time-out‟ should be no longer than one minute for each year of the child‟s age. Inform the parent/guardian of the problem and work co-operatively with them. They may have good ideas of how to deal with particular situations. Do not use corporal punishment (such as hitting, spanking or strapping) under any circumstances. Washroom procedures Every group providing a program/ministry for children or youths must determine the washroom procedure that will be followed in that program/ministry at the time of determining the risk. This is particularly critical with pre-school children who must have help to use the washroom. Here are guidelines: Ask parents of pre-school children to take their child to the washroom before class. Children under 6 who need to go to the washroom should be accompanied by a teacher/leader who escorts the child to the washroom and checks the bathroom for safety. No adult or teen helper is ever to be in a closed washroom or cubicle with a child. If another screened adult is not available, the screened adult who accompanies the child should position himself/herself in plain view at the open door of the washroom. A screened volunteer or teen helper may stay behind with the remaining children. Children 6 and over may go to the washroom with a “buddy.” If there is an emergency bathroom situation, the parent or supervisor should be notified immediately. November 24, 2011 Page 11 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst c) With vulnerable adults Safety of the employees, volunteers and participants To ensure everyone‟s safety, the following guidelines must always be observed: Always follow a two-person policy for any program involving vulnerable adults living alone, having at least two screened adults present. Wherever possible, the two persons should be unrelated. Members of the clergy, lay employees and volunteers must avoid being alone in a rectory or a room with closed doors, when they are with a vulnerable adult, unless there is another screened adult or the parent / guardian is nearby. When transportation of vulnerable adults is needed for a parish or diocesan activity, all drivers must have a valid driver‟s license for at least five (5) years, valid automobile insurance and must be screened volunteers or paid staff. The number of persons per vehicle must never exceed the number of seat belts or car seats. Whether the automobile belongs to the parish, the diocese or the volunteer, the two unrelated employees/screened volunteers must be observed. When a screened adult visits frail seniors in a hospital or a nursing home, the room should have a window or a window to the door, if not, always leave the door open. Where the two-person policy cannot be used, require that one-to-one contacts between an employee/screened volunteer and vulnerable adult take place in a public area either inside or outside the church where both people can be seen by others. All employees/screened volunteers working with vulnerable adults must wear name tags. Parent/guardian/caregiver contact information must be carefully maintained. No in-home activities, except pastoral activities for sick people, are permitted for vulnerable adults. Physical Contact It is essential to be careful regarding behavior, language and physical contact when working with vulnerable adults: Do not show favoritism. Show a similar level of affection and kindness to all. Do not engage in or allow the telling of sexual jokes or behave in a way that promotes sexual exploitation of others. Do not use corporal punishment such as hitting, spanking or strapping. Appropriate and Inappropriate Touching A touch can convey a multitude of positive messages and communicate care, comfort and love; however, it is important to distinguish between appropriate and inappropriate touching. It is also important to be aware of, and sensitive to, differences in interpretation to touching based on sex, culture or personal experience. Some examples of an appropriate touch: Affirming a participant with a pat on the hand, shoulder or back Putting your arm around the shoulder of a person who needs comfort November 24, 2011 Page 12 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Shaking a person‟s hand in greeting Holding hands for safety when changing locations Holding hands in a circle for prayer or song Providing comfort with a wet, warm cloth. Some examples of an inappropriate touch: Kissing a vulnerable adult or coaxing them into kissing you Extended cuddling Tickling Piggy – back rides Having others sit on your lap Touching anyone in any area covered by a bathing suit Hand holding, except for the examples listed above Hugging, where an adult knows or ought to know that hugging is inappropriate. Dealing with a Participant’s Inappropriate Behavior The best approach to dealing with inappropriate behavior is thoughtful prevention. If a teacher/leader has prepared adequately, makes clear statements about expectations and provides an engaging program, inappropriate behavior will be avoided or reduced. If, however, a vulnerable adult‟s behavior is unacceptable, these practices must be followed: Tell or remind the vulnerable adult what is expected. If it is necessary to speak to a vulnerable adult in private, move to a quiet place in view of others. Seek supervisory help if needed and if available. Keep vulnerable adults from harming themselves or others. If necessary, engage another adult to help you remove the vulnerable adult from the situation to calm down. Correction given to a vulnerable adult must be limited to talking to him/her or to his/her guardian. Inform the parent/guardian of the problem and work co-operatively with them. They may have good ideas of how to deal with particular situations. Do not use corporal punishment (such as hitting, spanking or strapping) under any circumstances Washroom procedures Every group providing a program/ministry for vulnerable adults must determine the washroom procedure that will be followed in that program/ministry at the time of determining the risk. This is particularly critical with some vulnerable adults who must have help to use the washroom. Here are guidelines: If there is an emergency bathroom situation, the parent or supervisor should be notified immediately. November 24, 2011 Page 13 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Vulnerable adults may need special bathroom aids: assists bars, and so on. It may be necessary to ensure that cleanliness follows use. d) Other Situations Health While parishes cannot always avoid having ill children/youth/vulnerable adults in their programs, several measures can be taken to promote good health and reduce infection. Allergies- When children/youth/vulnerable adults register for a program, inquire about allergies. Post this information so that it will not be overlooked. If your program serves meals or snacks, post the menu so the parent/guardian can see it. Avoid foods identified as serious allergens such as peanut butter, chocolate and nuts of any kind. Popcorn can also be dangerous for young children. Injury- If a participant is injured while participating in a program or activity, the leader must arrange to get medical attention. If necessary, call 9-1-1. If the child/youth/vulnerable adult is bleeding, the teacher/leader should protect himself/herself and all others from the blood. For all injuries, even if the person does not need medical attention, a leader must complete a General Incident Report Form (Form C) and report the incident to the injured person‟s parent/guardian. General incident reports should be sent to the diocesan financial administrator as soon as possible. Infectious diseases- Leaders must ask parents/guardians not to let their children and youth attend parish programs if they have symptoms and diseases which are known to be infectious, such as: diarrhea, vomiting, fever, rash, open sores, skin or eye infection, scarlet fever, measles, mumps, chicken pox, whooping cough, head lice, etc. Leader and Participant Ratios The activity and age of children/youth/vulnerable adults affect the required ratio of screened leaders/volunteers. The management of the program as well as concern for safety, care and social interaction are some of the factors taken into account when we established the ratios set out in the sections below. If there are not enough leader and adult volunteers, the program or activity should not be held. Two unrelated screened adults are required to be present for any program involving children, youth and/or vulnerable adults. While the rule of having two screened adults at all times in a group is encouraged, there are occasional times when only one leader is present. The orientation session held at the beginning of the year should outline steps to be taken when one adult finds himself/herself alone. Any leader/teacher under 19 years of age should be accompanied by two November 24, 2011 Page 14 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst screened and trained adult. An age difference of five (5) years should exist between the screened leaders and the participants when they are less than 19 years old. Regular Programs Here are the required ratios of leaders/volunteers to children/youth/vulnerable adults in a regular program: (note that the number of children may be reduced depending of the type of activity) 0 – 18 months 2 screened adults to 6 children 19 months – 2 years 2 screened adults to 10 children Ages 3 –5 2 screened adults to 12 children Ages 6 – 18 2 screened adults to 15 children Vulnerable adults 2 screened adults to 10 vulnerable adults Day Excursions and Overnight Outings Here are the required ratios of leaders/volunteers to children/youth/vulnerable adults for day excursions and overnight outings: Age Day excursions Overnight excursions/activities 5 or under 2 screened adults per group of 10 2 screened adults per group of 12 2 screened adults for every 15 children 2 screened adults for every 15 children 2 screened adults for every 15 youth 2 screened adults per 10 vulnerable adults Not permitted Ages 6 – 8 Ages 9 – 10 Ages 11 – 14 Ages 15 – 18 Vulnerable adults Not permitted Not permitted 2 screened adults for every 10 children 2 screened adults for every 10 youth 2 screened adults per 10 vulnerable adults Off-site Activities, Overnight Events and Billeting Special precautions must be taken for off-site activities, overnight events and billeting. The following guidelines must be observed: Daytime Excursions A leader must assess the risk of the activity and submit that assessment in writing to the Parish Responsible Ministry Committee/Coordinator for approval prior to the activity. Parents/guardians/caregivers must be notified prior to the outing. November 24, 2011 Page 15 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst An Activity Program Waiver and Medical Release Form (Form D) is required for each child/youth/vulnerable adult participating in activities/events One leader should have a cell phone and the phone numbers of where the parents of the children/youth can be contacted during the excursion. The leader should have a copy of the completed consent forms with them. All day excursions must be supervised by a minimum of two leaders. Additional support workers might be necessary to accompany vulnerable adults. When transportation of children/youth/vulnerable adults is needed for an activity, all drivers must have a valid driver‟s license for at least five (5) years, valid automobile insurance and must be screened volunteers or paid staff. The number of persons per vehicle must never exceed the number of seat belts or car seats. At least one leader must have First Aid training. Overnight Activities/Events Follow all requirements listed in daytime excursions above Each child/youth/vulnerable adult is required to follow pre-established codes of conduct signed by the parent/guardian/caregiver and the child/youth/vulnerable adults. If the group is comprised of children/youth/vulnerable adults of both genders, leaders of both genders must be present. Each leader should have an assigned group of children/youth/vulnerable adults for whom they will be responsible during the overnight event. All facilities in which an overnight function is housed must be equipped with smoke detectors and inside release doors. All members of the group should be made aware of fire exits and fire procedures as required by provincial/regional standards. Billeting Youth in Private Homes Billeting reduces costs and allows youth to meet new people. Here are some things to keep in mind when billeting youth: Children under 14 years of age are not to be billeted. The people offering billeting within the diocese must be known, trusted parishioners and must have a Police Records Check and Vulnerable Sector Check. For billeting outside the diocese, we must ensure the receiving diocese has a policy providing the same level of protection as our own. The contact information (telephone number, address) of the individual with whom the youth will be billeted must be obtained by the group leader. November 24, 2011 Page 16 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst 6. GUIDELINES APPLICABLE TO FACILITIES Community Groups Using Parish Facilities Hosting community groups (like Scouts, AA and so on) is part of the outreach and hospitality plan of many parishes. These groups assume the parish is a safe place to conduct their programs. As the host, your parish should ask the group to provide a Certificate of Insurance from their insurance broker confirming they have Commercial General Liability Insurance, even for onetime uses. “Terms of use” Contract It is prudent to draw up a facilities rental contract for any group who uses parish facilities. Examine Safety and Prevention Areas In preparation for the orientation, examine safety and prevention areas including but not limited to: facilities, fire procedures, transportation issues, requirements of staff/user ratios, off-site activities and overnight events, billeting procedures, health issues. Facilities A facilities checklist is provided in Appendix 3 to assist the parish in ensuring they have a safe environment for conducting programs and ministries. This checklist should be completed once a year prior to the beginning of program start-up in the fall. Fire Procedures Consult with your local or regional fire department for safety standards and practices. Post a fire escape map in each room and ensure that fire extinguishers are properly placed and regularly inspected. Inform every one of escape routes. An evacuation plan should be clearly defined. Practice the escape drill once a year or as often as directed by your local fire marshal. Prepare a list of individuals who may need assistance in the event of an emergency. November 24, 2011 Page 17 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst 7. REPORTING PROCEDURES In the case of the discovery of abuse by or against a member of the clergy an employee or a volunteer, the person who has uncovered this information has the responsibility to report it in the following manner: In the case of a child under 16 years of age there are two (2) steps: First, contact the Social Development Ministry (Child protection department) to report an abuse at the following phone numbers: Restigouche region Chaleur region Acadian Peninsula region Miramichi region 1 866 441-4245 1 866 441-4341 1 866 441-4149 1 866 441-4246 After hours For all regions 1 800 442-9799 The obligation to report cases of children victim of abuse to the Department of Social Development (Child Protection Services) is mandatory by the Family Services Act and applies to all persons who have any reasonable doubt, in the course of his or her functions or in a private confidential encounter, that a child is victim of abuse. Concerning the people who report such cases, no legal action can be taken against them, when their report is done in good faith. Moreover, the identity of the person reporting the case cannot be revealed without his or her consent, excluding exceptionally, in the event of legal procedures. It is important to insist that neither an administrator, nor an administrative procedure, nor a treatment can dispense one from reporting an aggression. The assumption that someone else reported the case does not guarantee immunity in the event of a prosecution. The obligation to report and the mandatory intervention in the case of a probable sexual childabuse are strictly applied to children less than 16 years of age and to physically or mentally challenged persons less than 19 years old. The consent of parents is never required to report a case of a suspicious sexual child-abuse to Child Protection Services. Reporting a child whose age is between 16 and 18 years old should not be done without that person‟s consent. Second, the person reporting the complaint, either himself or herself or by means of a member of the Diocesan Response Group as defined in the “Diocesan Policy for the Protection of Minors or Vulnerable Individuals”, will forward it to the Bishop‟s Delegate or his Assistant. The latter will then inform the Bishop before submission to the Diocesan Response Group to undertake the November 24, 2011 Page 18 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst required steps as defined in the “Diocesan Policy for the Protection of Minors or Vulnerable Individuals”. To contact the Bishop‟s Delegate, his Assistant or a member of the committee, dial the 1(506) 546-1420 extension 110. In the case of a person, 16 years of age and older: The person reporting the complaint, either himself or herself or by means of a member of the Diocesan Response Group as defined in the “Diocesan Policy for the Protection of Minors or Vulnerable Individuals”, will forward it to the Bishop‟s Delegate or his Assistant. The latter will then inform the Bishop before submission to the Advisory Committee to undertake the required steps as defined in the “Diocesan Policy for the Protection of Minors or Vulnerable Individuals”. To contact the Bishop‟s Delegate, his Assistant or a member of the committee, dial the 1(506) 546-1420 extension 110. In both cases, Form C – General Incident Report Form must be completed and remitted to the Bishop‟s Delegate as soon as possible. November 24, 2011 Page 19 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Risk Assessment Guide Risk Category Risk Factor Degree of Isolation Degree of Supervision Access of Property Degree of Physical Contact Yes; true No; not true The leader/volunteer helper may be alone with person being served. The leader/volunteer helper has limited or no supervision. The activities of leader/volunteer helper are in a place where activities are not observed or monitored. The leader/volunteer helper has access to personal property or money of persons served. The leader/volunteer helper has access to confidential information related to the person served. The position description includes touching persons served. Persons served have language or literacy barriers. Vulnerability of Persons Served Degree of Physical Demands Degree of Trust Degree of Inherent Risk November 24, 2011 Persons served are immobile. Persons served have challenges that contribute to their vulnerability (e.g. physical, psychological, and situational). The activity involves potential danger to person served (e.g. rock climbing, using a stove). Activity involves potential stress (e.g. children upset by visit to nursing homes, support group activities). The leader/volunteer helper develops close, personal relationships with persons served. The position involves transportation of persons served. The leader/volunteer helper contributes to making career or other important decisions of persons served. The activity heightens potential for the leader/volunteer helper to be in contact with bodily fluids or disease of the person served. The activity exposes the person served to operation or handling of potentially dangerous equipment (e.g. lawnmower). The activity exposes the person served to handling toxic substances or results in exposure to poor air quality, noise, etc. (e.g. demolition work in an inner city mission). Appendix 1 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Positions Having a High Degree of Risk: All Member of the Clergy having a ministry in the diocese All Employees Altar Server Coordinator* Bereavement Team Coordinator Bereavement Team Member Catechist Catechist Assistant Catechist Coordinator Children‟s Liturgy of the Word Coordinator Children‟s Liturgy of the Word Helper/Volunteer Children‟s Liturgy of the Word Teacher Choir Director * Person counting money Coordinator of the persons counting money Custodian/Maintenance Person Extraordinary Minister of Communion to Homes/Institutions Coordinator Extraordinary Minister of Communion to Homes/Institutions Lay Pastoral Visitor Lay Pastoral Visitor Coordinator Outreach Program Coordinator Outreach Program- Meal Delivery Parish Responsible Ministry Coordinator Signatory on the parish bank accounts Sacramental Preparation Coordinator * Sacramental Preparation Team Member * Volunteer Driver Youth Ministry Coordinator Youth Ministry Leader * This ministry position is high risk when children or the vulnerable are involved November 24, 2011 Appendix 2 Guidelines for Recruiting, Screening and Directives for the Safety of All People in the Diocese of Bathurst Facilities Checklist Adequate Plan for improvement Is there a phone in the building? Is the civic address of the building posted near the phone? Are emergency numbers and contact persons posted near the phone? Are railings at the right height for children? Are stairs/steps safe? Are bathrooms easily accessible? Are toilets accessible for children and people with disabilities? Are exits clearly marked? Are exits doors unlocked from the inside? Can exits, especially basements exits, be released from inside? Are floors, especially around entrances, resistant to slipping? Are signs posted reminding people to wash hands? Is there a well-stocked first aid kid? Is it easily accessible? Have you consulted with an appropriate health care worker about a first aid kit? Are fire extinguishers in proper locations? Are there fire/emergency escape maps in each room? Is there regular practice for fire/emergency escape? Are there smoke detectors? Is the electric panel located in a restricted area? November 24, 2011 Appendix 3
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