Pre-Lit Christmas Tree Warranty
Thank you for your purchase of a Bethlehem Lights Pre-lit tree. Please see below for
warranty information on this product.
Warranty – See “Full Disclosure” below for specifics relating to warranty
Section A – Incandescent Lights and light sets
Bethlehem Lights and light sets are warranted against defects in materials and
workmanship for five (5) years from date of purchase or 3,000 hours of use, whichever
comes first.
Section B – Pre-lit Artificial Trees: 6.5’ and above
Trees are warranted against defects in materials and workmanship for five (5) years
from date of purchase. Foliage fading is not covered under warranty as foliage may
change color depending on the exposure level to UV rays.
Warranty Authorization
Retail Customers contact Bethlehem Lighting, Customer Service Department, 2030
Powers Ferry Road, Suite 370, Atlanta, GA 30339, 800-248-1434,
[email protected], for warranty information and authorization.
Bethlehem Lighting will issue a Carrier pick up of defective product at our discretion. If
the product is discovered not to be defective, reimbursement of all repair parts, labor
and transportation is due Bethlehem Lighting before the product will be returned.
Consumers and other users must communicate directly with the Point of Purchase
location from which the sale was made and retain repair or replacement authorization
from the retailer or distributor, with proper proof of purchase. Warranty is governed by
same Bethlehem warranty guidelines, options and discretion.
Pre-Lit Christmas Tree Warranty
Full Disclosure of the Specifics For Pre Lit Trees
Should any structural parts of the Christmas Tree or lights be found to be defective in
materials or workmanship during the warranty period, Bethlehem Lighting will, at
Bethlehem Light’s preference and with proper proof of purchase, repair or replace the
defective part(s). This warranty is limited to parts and labor to repair only, and does
not include any other costs incurred by the owner. This warranty only covers such
part(s) as determined to be defective and does not imply the replacement of the entire
tree. Fading and/or discoloration of foliage is not covered under warranty. If, during
the warranty period, any part is not available for replacement for any reason,
Bethlehem Lighting, at Bethlehem’s discretion, may give the owner the option of
purchasing a new tree, topiary, or foliage of similar style and height on a prorated basis
as determined by customer service based on the age and condition of the un-repairable
tree. Bethlehem Lights reserves the right to provide specific tree, topiary, or foliage
selections for purchase under this option. All handling and shipping charges associated
with a tree return under warranty will be the responsibility of the owner. This warranty
is void if any part(s) or whole tree or lights are damaged due to accident, abuse,
misuse, neglect, weather, or if any identifying labels are removed (UL Tag and White
Manufacturers Date Tag). The potentially defective product must be kept available for
pick up and or inspection by Bethlehem Lighting. In no event shall Bethlehem Lighting
be liable for incidental, consequential, special or indirect damages, including, without
limitation, property damage, personal injury or lost business sales and/or profits,
resulting from any defects in the trees, topiary, foliage, or lights. Replace burned out or
broken bulbs immediately. Burned out or broken bulbs shorten the life of all other
bulbs in the light set. Broken, faded, or burned out bulbs, bulb covers and fuses are not
covered under warranty and the replacement of bulbs and fuses is the responsibility of
the user. We recommend that only authorized Bethlehem Lighting replacement bulbs
be used. Improper or incorrectly performed maintenance/repair voids this warranty.