TimeSharing Today $4. ® The Trusted Independent Voice of Vacation Ownership since 1991 Issue #89 Sep/Oct, 2006 Rationale Behind Special Assessments By George Leposky Next to a tax-deficiency notice from the Internal Revenue Service, few communications in your mailbox are less welcome than a special-assessment notice from your timeshare resort. You are obligated to pay a special assessment unless you wish to relinquish your timeshare or have foreclosure proceedings instituted against it. To make matters worse, you probably didn’t even participate in the decision to impose the assessment. A special assessment typically is a one-time charge levied against each owner, although it may be spread over two or more years. The American Resort Development Association’s professional certification study guide, The Timeshare Industry Resource Manual, 2005 edition, defines a special assessment as “a charge imposed by the board of an owners’ association to pay for unanticipated, unusual, or non-recurring expenses, such as repairing the damage caused by a natural disaster or fire that was not covMost timeshare owners quickly beered by insurance.” come acclimated to the concept of vacaToo often, however, special assesstioning in an apartment instead of a single ments are used to pay repair or replacehotel room So when an exchange to a dement costs due to normal wear and tear sired location cannot be arranged, ownthat should have been funded through a ers frequently look to rent a timeshare unit. reserve account. This can happen when a It is this demand for rentals, and RCI’s resort’s developer doesn’t provide for a willingness to respond to market demand, reserve account or underfunds it to keep that has prompted the class action suit the purchase price low. Later, the responcharging that RCI’s rental of deposited sibility for funding a reserve account falls weeks has taken weeks out of the exupon the owners’ association board. change pool to the detriment of owners. However, a number of other compaMost Owners Aren’t Involved nies, unencumbered by the obligations of If the developer scrimped on the reoperating an exchange service, have serves, the board may compound the erevolved to provide timeshare rentals. ror by continuing to ignore or underfund TimeSharing Today invited three such the reserve account, or act wisely to incompanies (all advertisers here) to decrease the maintenance fee so it can catch scribe their operations. up. Even at a resort launched with a MyResortNetwork.com proper level of developer-funded reserves, MyResortNetwork.com, formed in constant tension exists between a board 2002, is designed to provide timeshare striving to include an appropriate contriowners an opportunity to connect with bution to the reserves in each year’s mainvacationers to maximize timeshare ownertenance fee, and owners who complain Timeshare Rentals: An alternative to exchanging (Continued on page 6) (Continued on page 16) paradise, yes. lost, no. Paradise is now just an exchange away. Hawaii Time Share Exchange is a full service exchange company with low membership and exchange More for less. fees. Choose from weekly rentals and exchanges at selected resorts throughout the Hawaiian islands for as low as $900 and as a full service travel agency, we can assist you with all your air and car reservations. For more information call us toll free or visit our website. MEMBERSHIPS EXCHANGE & UPGRADES one year three year five year internal exchange (return to home resort) external exchange upgrades (plus exchange fee) $ 49 125 199 $ 69 89 175 Check our website for our latest world-wide inventory www.htse.net P.O. BOX 1077 • KOLOA, KAUAI, HAWAII 96756 • 1.866.860.HTSE TimeSharing Today Page 3 TIMESHARING TODAY (ISSN 0000-1069) is published bimonthly at $24 for 12 issues by TimeSharing Today, Inc., 26 Franklin St., Tenafly, NJ 07670. Periodicals postage paid at Tenafly, NJ. and at additional mailing offices. POSTMASTER: Send address changes to TIMESHARING TODAY, 26 Franklin St., Tenafly, NJ 07670. Distribution is primarily by mail to subscribers, with limited distribution at resorts. Subscriptions are promoted through various media. All contents are copyrighted by TimeSharing Today, Inc. Contact us for reprint permission. DISCLAIMER TimeSharing Today makes no independent investigation of the properties, products or services advertised or of the people placing advertisements in this publication. We accept all ads that are submitted with the appropriate fee. Accordingly, we cannot accept any responsibility for any direct or consequential damages arising from these advertisements. ARTICLES AND LETTERS All published articles and letters become the property of TimeSharing Today and may be republished by it in any format without further compensation. Contributors of articles and letters published in TimeSharing Today will be compensated as follows: Letters or photos - a one issue subscription extension; articles - 10 issue subscription extension or a 4-line classified ad. HOW TO CONTACT US TimeSharing Today can be reached by mail at 26 Franklin St., Tenafly, NJ 07670, by telephone at 201/ 871-4304, by fax at 201/871-4305 or by email to staff @tstoday.com. Website: www.tstoday.com. Access to Online Edition, Resort Ratings, Resale Value Tracker, etc. is through the Subscriber Only section. Current username: timeshare Current password: ray Jul/Aug, 2004 Contact, Corrections and Conditions Contact: In the last issue (#88, page 22), we published “A call to action” from Belinda Breen, urging Pono Kai resort owners to get involved in order to protect their rights from incursions by Bluegreen Corporation, which manages the resort and has significant voting power in electing members of the Board of Directors. We also printed, at the same time, a response from Bluegreen’s General Counsel. In our zeal to provide ample space for both sides of this issue, we neglected to provide contact information for Ms. Breen, whose article urged owners to contact her by phone mail or email. Here is that information now: Belinda Breen, 1524 Beall St., Houston, TX 77008, [email protected], phone-713/868-2522. Corrections: As we have done every year for more than ten years, a Comparison Chart of Exchange Companies was published in the Jul/Aug issue. However, we are reprinting the Chart in this issue (pages 30 and 31) because of several inaccuracies that we felt should not wait until next year to be corrected. Conditions: We are receiving a continuing flow of photos for TSToday Anywhere and we love it! We are trying to publish 3 to 5 of them in each issue. We want to reiterate that the concept is to show subscribers reading or holding an issue while at their resort (preferred) or in the resort area while on a timeshare exchange. This means that pictures taken inside a unit don’t really show the issue in different timeshare locales, since a picture inside a unit looks just like a picture taken at home. The pictures in this issue (pages 8, 11, 26 and 36) are good illustrations of what will get published, earning the subject lasting fame and a subscription extension. TimeSharing Today also receives a steady stream of Resort Report Cards, which provide the basis for the eight reports published in each issue. We would like to think that most people submit the Resort Report Card forms with an altruistic view of participating in a community effort to establish resort rating that benefit all timeshare owners who exchange. But we are realistic enough to know that the one-issue subscription extension provides an additional incentive that encourages subscribers to submit their reports. However, we have found a few subscribers who try to “work the system” by submitting multiple reports for one multiple-week visit to a single resort. While we try to intercept these multiple reports when received, some inevitably are missed and can result in skewing the ratings if they are not picked up when we prepare the reports. So please, no matter how many weeks you are at a resort, only one Resort Card Report form should be submitted. Management Company Comparison Chart The Jul/Aug issue mentioned that we are planning to develop a comparison chart of management companies. Several companies have already responded expressing their interest in being included. Over the next few months, we are going to be establishing the criteria to be included in the chart. If you are with a management company, if you are on the board of an owners association, or if you are an interested timeshare owner and would like to provide your suggestions for criteria to include in our comparison chart, please send an email to us at [email protected] with your complete contact information. Resort management has been among the top issues of concern this year. Many resorts are aging and maintenance has become a significant factor for owners who are being confronted with higher fees and special assessments. Those management companies that perform professionally and maintain high ethical standards in carrying out their responsibilities have an excellent opportunity to build new long term relations with our readers. Timeshare Resort Management Newswire The free monthly eNewsletter for resort managers, association board members and management companies has been well-received and is now being distributed to over 1,500 recipients. If you are involved in resort management and are not yet getting your free subscription, email your contact information to [email protected]. All owners should mention Timeshare Resort Management Newswire to their resort manager when visiting their home resort. www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 4 Sep/Oct, 2006 Letters to the Editor Available weeks In your May/Jun, 2006 issue - Page 11 Robert Stern writes in that he uses the Federal Travel Agency to book all his travel. Further, he indicates that they always have plenty of timeshare weeks available for his use. I have tried to locate this agency on line but have not succeeded. Could you please let me know how to get in touch with them? Thanks in advance for your prompt reply. Katie Slavin, Huntington Beach, CA. Editors reply: We are not aware of a Federal Travel Agency. He may have been referring to www.getravelop.com. That is a website owned by RCI which rents timeshare to anyone currently or formerly employed by a governmental agency, lo- cal, state or national. (The site name refers to government employees travel opportunities.) Rental through ads We appreciate your publication in many ways. It gives helpful advice for choosing new places to visit. We found our rental at The Royal Sands through an ad in your publication. We were apprehensive about trying this for the first time, but found the couple who owned the week very pleasant and honest in all our contacts. It was our confidence in your reputation that gave us the courage to make payment in advance. The oceanfront unit was better than expected and much less expensive than renting through the resort directly. Timeshares are a great investment if you know the quality of the unit you will be getting. The adventure of discovering new places wears thin when you find yourself in a unit with no view and not the usual amenities expected. Had I known about rentals through your ads, I probably would not have invested in floating weeks resorts, especially resorts we expected to use for exchange. “Too soon old and too late smart!” June Hey Go figure In response to Larry Foster’s letter in the issue #87, yes we have traded into into the Manhattan Club through RCI. In February 2006, we had two weeks available for trading and placed one week with RCI, the other with San Francisco Exchange (SFX). We requested the same trade (Manhattan Club in June 2006) with both companies. RCI came through by April; SFX never had a week to offer us. We had the opposite result several years ago trading into the Big Island in Hawaii: SFX had the trade to offer, RCI did not. Go figure. Michael Geiser Polo Towers OK A short time after booking a week at the Polo Towers in Las Vegas I received my March/April issue of TimeSharing Today magazine. There was a letter to the editor about Polo Towers that I found disturbing. It stated, “the rooms need painting, the furniture needs to be replaced, the fixtures are corroding along with shower doors, and general maintenance is not being done.” After reading this I was ready to call and cancel my reservations and book elsewhere. I’m glad I didn’t. Lisa at the front desk greeted me and expeditiously checked me in. I found the rooms to be spacious and clean. Everything in the room was wonderful and far surpassed many exchanges that I have had over the years. Kim at the Concierges desk was a great help. The smile by Susan and Janice in the gift shop each morning certainly brightened my day. The few times I called for maintenance they were there within a half hour and took ©The New Yorker Collection 2004 Lee Lorenz from cartoonbank.com. All Rights Reserved. www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 5 care of the two problems to my satisfaction in a most professional and pleasant way. I am so glad that I did not cancel these plans. I guess all of us look at things differently and some people just demand more than others. I would highly recommend a stay at Polo Towers in Las Vegas. Leon M. Cote, Canton, OH Days destroy weeks Your article and comparison chart on Alternative Exchange Companies in the latest issue of TimeSharing Today was excellent. I have used Trading Places Maui and have found them to be excellent. I also believe that these companies will profit from the RCI trend to points. In my letter to the editor of issue #88 (Next Class Action?) I failed to mention one of the most important factors that are preventing “weeks” owners from trading their unit; that is when a “points” owner trades for only 3 or 4 days, that unit becomes totally unavailable for a “weeks” trade. Only a “points’ owner can use the balance of the available days. The alternative exchange companies will have entire weeks available for trades. Jerry Nisker, Orange, CA I.I. would most likely be one conglomerate. Over the years, the motivation for my extended family to subscribe to TimeSharing Today has been the impecable reputation you own. Thank you and please do not change. Michael J Lederer and family **** I am sorry that it has taken me so long to renew. I love the magazine and pass on older issues to anyone who doesn’t know about it, so they can hopefully subscribe too. I had hesitated renewing because I feared that I might be losing my timeshare in a nasty divorce. However, I decided that there would be no better place to find a new timeshare than in your publication. Thank you for all you do for us owners. It really is appreciated. Kathleen **** I desire that the remaining issues of my subscription to TimeSharing Today be sent to my daughter. I no longer own any of my four timeshares, but my daughter does own hers. I have thoroughly enjoyed your magazine over these past 11 3/4 years and it Sep/Oct, 2006 has helped me to keep abreast of all facets of the timeshare business. TimeSharing Today has been a beacon of light in an ever darkening commercial enterprise. While I have a somewhat negative feeling about some of today’s timesharing happenings, your constant eye on the business from every angle, provides a hope that the “bad guys” in the business will be exposed and eliminated. Keep up the good work. Bob Stephens, Annandale, VA Tax loss on sale? We have enjoyed the many worthwhile editorials and reader’s comments in your publication, but have not read any articles concerning losses related to sales. It would seem that long term (over 1 year, but ours is over 25) ownership would result in a deduction of $3000 per year, and not be challenged by IRS. Will appreciate your experiences with this subject. Also, since we will not be owning after the sale, may we transfer our subscription to a son who owns a unit on St. Johns? H. Edwin Stiffler, Cary, NC Editors reply: Yes, you can transfer Divi corrections I wish to note a couple of corrections to the Dillon’s nice article on Divi Little Bay. The property is actually located outside of Philipsburg at Little Bay and has three restaurants, Toucan’s Cafe (located in the hotel section serving breakfast and supper, including a super all you can eat BBQ outdoors dinner Thursday nights with a live show), Seabreeze Restaurant (serving casual lunch by the timeshare pool) and Bayview Cafe (serving casual breakfast and lunch located in the shopping promenade facing Great Bay.) Divi’s a great family resort, with security on site 24/7. Robert J. Catanzaro, Staten Island, NY Grateful readers I am a long-time timeshare owner. Currenty I have eleven units but have owned at least twenty, and thanks to TimeSharingToday, I have not lost any money. I am sure that without your magazine, I would not be able to say that. If it were not for TimeSharing Ttoday, RCI and www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 6 your subscription. We asked your tax question to our timeshare tax guru, CPA David McClintock. Here is his answer: “The tax law generally treats a timeshare that you own as a personal asset, much like your personal automobile. Thus, when you incur a loss on the sale, that loss is not deductible. “However, if you have regularly rented out your week to others, you might be able to take the position that the timeshare was business or investment property, with the loss being deductible. In such a situation, “cost” for determining loss on sale is equal to the lower of your actual cost or the resale value of the timeshare when you converted it to rental use. “Renting your week occasionally or converting it to rental property in the year before sale would likely not constitute enough business or investment use to justify such deductible-loss treatment. “If you have a gain upon sale of a timeshare, such gain is taxable for federal income tax purposes. The gain should generally be reported on Schedule D.” Management chart Many Timeshare Associations are interested in seeing a comparison chart on the companies that manage timeshare resorts indicating length of time managing company, the maintenance fees, size of the resort, with costs indicated by the services provided and/or total management fee. I also am on a Timeshare Association Board of Directors. Janet Susice Editors reply: See our comment on page 3 of this issue. Donating a week I offered to donate my two-bedroom blue week 10 at Wolf Run Manor in Dubois PA, to “Donate for a Cause.” I selected an orphanage in NJ but they declined. I was referred to the Florida Vets and the gal accepted it, but charged my credit card for the $95 “processing fee.” I was a bit taken back. I’d like to donate a red week, but won’t if I have to pay a fee to donate it! C R Hess, Lancaster, PA **** We recently donated our Mexican timeshare to a great charity through a company called www.overtimeshare.com This organization has several charities that they offered to donate our timeshare to, and the process was quite simple. They presented our timeshare to the charity and ,once accepted ,our timeshare week was transferred into the charity’s name. We had to pay the transfer fees and a fee to Overtimeshare, and received a generous tax receipt from the charity shortly afterwards. The charity will decide if they want to sell their week or use it for their use. However we have our tax receipt, so we are now free and clear of the maintenance fees and other issues that go with timeshare ownership. It does appear that there is some criteria for the selection ( i.e. not all timeshares will qualify for donation based on their location and demand) and the charities can only accept so many timeshares at a time, so we were fortunate that the timing was good for us. William Glover Sep/Oct, 2006 Timeshare Rentals (Continued from front page) ship and provide discount travel opportunities. The website is easy to navigate, visually appealing and offers timeshare owners the ability to list their timeshare condo for rent or for sale. No membership fees or registration are required to use or access the site and the resort network/ website is not affiliated with timeshare resort management or real estate agencies. Often, timeshare owners “trade” their unit through a centralized timeshare company. MyResortNetwork.com, as an alternative, offers timeshare owners the ability to directly link with interested parties. Owners wishing to sell or rent their timeshare can go directly to the home page for www.MyResortNetwork.com and list their timeshare For Sale or For Rent for a nominal $14.95 fee, due at the time of the posting. Interested parties contact the owners directly to finalize the agreement; email addresses remain private and are never sold. Timeshare owners keep 100% of their rental or sale proceeds. www.MyResortNetwork.com actively markets the timeshare listings to potential vacationers through search engines, mailings, www.BestPriceCondo.com, and advertisements. Popular internet search engines have ranked MyResortNetwork.com at the top of their listings when a vacationer searches for a condo to rent or buy. A long lead time is not required, as many condos are rented within just a couple of weeks of travel. www.MyResortNetwork.com also provides timeshare owners with a unique opportunity to maximize their timeshare ownership. Each timeshare resort has a web-based network, offering owners a way to reach fellow owners around the world. Each resort’s network includes information on amenities and location, space to write a resort review, a photo gallery, resort news, and rental/sale listings. See company ad on page 23. Major Getaways Major Getaways was founded as an alternative to traditional timeshare exchange and ownership. The exchange process can be costly and has led to much frustration by owners (see Timesharing Today May/June 2006). Additionally, owners and non-owners are continually www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 7 seeking a less expensive way to enjoy more resort vacations. Major Getaways offers timeshare rentals to its Members as well as non-members. All requests are handled on an individual basis to insure location and amenities desired. This approach provides the highest degree of customer satisfaction with a confirmation rate of 94% or higher every year since 1995. Our customers are timeshare owners looking to exchange their week, rent their week, or rent additional weeks. Our deposit/exchange program is simplified and is offered at no cost to members. An added benefit for members is our “TRP – Timeshare Rental Program. With TRP, you can bank your owned week; we will pay you in cash when we rent the week for you. This is a great program for those multiweek owners who are not able to use all their time and do not need any more “credits” for future use. This income is usually more than the annual maintenance fees. We are seeing more consumers examine their ownership options as more companies offer rentals. This rise in rental sources is driven by the ever increasing number of unused weeks available nationwide. While most of these sources are reliable, the consumer should be very careful in their selection. A reservation confirmation received several months prior to your departure could be worthless when it comes time to enjoy your vacation and the company is no longer in business. Timeshare owners are continuing to buy additional weeks; the average owned by an owner now exceeds three weeks. While this trend demonstrates the desirability of resort vacations, some are simply saving the initial investment and renting what they want, when they want it. At Major Getaways, we are continuing to grow our customer base – currently over 4,000 in 40 states and several foreign countries. We offer all the same resorts as the major exchanges, plus some privately owned vacation homes as well. See company ad on page 26. week. Staying in a resort condo instead of a hotel is becoming increasingly popular among today’s travelers for a variety of reasons including the added space, full kitchens and comfortable living areas. Timeshare owners already appreciate staying in a timeshare condo, and with ResorTime.com, they can always have the freedom and luxury of staying in a condo whenever they travel. “I love ResorTime.com!” said Josef Roch of Peoria, Arizona, a long time user of the travel site. “Whenever I want, I can get a great place and a reasonable price; whether it’s locally overnight or some great vacation place; short notice or down the way!” Now booking a great vacation through ResorTime.com is easier than ever! In one click, ResorTime.com members can create their ultimate vacation wherever they want to go. It’s all made possible through ResorTime.com’s exclusive TraveLeap search feature. TraveLeap gives members access to all of the great nightly resorts they love as well as two new vacation options: pack- Sep/Oct, 2006 age deals and weekly rentals from over 3,000 resorts in great national vacations spots as well as exotic vacation destinations such as Brazil and Australia. With the addition of great package deals, guests can book their vacation along with a shopping pass, spa service, or even dinner for two at a local restaurant, all at one time for one price. Members of ResorTime.com can choose from all of these great vacation options in just one click with TraveLeap. While other Internet travel sites may offer access to resort properties, competitor sites are limited to weekly rentals. ResorTime.com exclusively enables users to reserve accommodations without stay limitations, so that travelers have the freedom to book short trips or lengthier vacations. “In the past, ResorTime.com has operated primarily in the United States, Mexico and the Caribbean through our ever-growing affiliate partner program of 300 plus resort properties,” said Sherri Weeks, ResorTime.com’s general manager. “The addition of more than 3,000 resorts allows our members to vacation at great ResorTime.com Timeshare Owners across the country are reaping the rewards of ownership with ResorTime.com. This easy-to-navigate travel web site offers timeshare owners the ability to stay in a spacious and comfortable timeshare condo for every vacation, not just during their timeshare www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 8 rates anywhere they want to go. Whether they want to add a night onto their timeshare week, spend a week in Europe or relax with a spa package getaway, they can do it all in one click!” All owners at a ResorTime.com affiliated resort are automatically eligible for a free Owner Membership which offers rates averaging at just $90 for nightly rentals and as low as $399 for weekly rentals. Even family and friends who don’t own a timeshare can take advantage of ResorTime.com. With non-owner rates starting at just $125 per night and $449 per week, anyone can enjoy the comfort of a vacation condo with no strings attached and no ownership sales presentations required. See company ad on page 25. Resortdeals4u.com VPL Vacations, which is operating as resortdeals4u.com, with offices in Canada and the U.S., has been serving the public with rental weeks around the globe. With ten years online, they have created a large client base and supply base for timeshare weeks. Owner Joseph Strebly has been in Sep/Oct, 2006 TSToday Anywhere Frank Debar is enjoying his magazine in front of the Clubhouse at Cape Cod Holiday Estates in Mashpee, MA. Frank heads the owners group in the Tampa Bay/Sarasota/Ft. Myers area when he is at his Winter timeshare acquisitions for over 25 years, and his staff has been handling reservations over the last 10 years in both the U.S. and Canada. The company serves the North American and European markets, with access into the Asian market. The U.S. market is the strongest, we believe; however with the dropping value of the dollar, the http//:www.redweek.com Rent. Sell. Buy. Read. Review. A heavily visited Web site = lots of exposure & connections. How much is a week at your resort going for? Connect with a community of owners and travelers in a fair and honest marketplace. It takes a great working Web site with plenty of traffic to help make your timeshare experience the best it can be. Post your timeshare for rent or sale. Make a RedWish. Connect today. Connecting travelers and the timeshare community. Canadian market is increasing. We feel the Asian and European markets will follow this direction. The timeshare rental market is strong; however it does have limitations, price being the biggest, with many owners’ now asking exorbitant prices very close to resort prices. This is causing many people to simply book reservations under resort contracts through this office at lower rates then some timeshare owners are now asking. Owners need to realize that weeks are not a large income producing product, but will generate fair return for unused weeks to recover their costs. Owners can list rentals in many places online, but should consider a rental agent like resortdeals4u.com to reach better results. Some travelers are very nervous sending money to private individuals. We understand, and supply personal service to clients seeking to rent their weeks. We also provide Travel Insurance for all rentals. The benefits for travelers using resortdeals4u.com are: secure company, personal service, insurance availability and, most important, someone they can hold responsible if something goes wrong. As contract holders with most resorts, extra nights are available to be purchased through resortdeasl4u.com to make the weeks usable to match airline arrivals and departures. Resortdeals4u.com offers free listings for all timeshare owners wishing to rent weeks. Simply request a listing form by emailing [email protected]. See company ad on page 33. www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 10 Sep/Oct, 2006 Divergent views on smoking in units I don’t know about different timeshare companies and how they arrived at their “No Smoking in the units” policy, but I am delighted. We are fortunate that our timeshares have never allowed smoking inside the units – only on the balcony/ patios. I believe that was one of the factors that encouraged us to purchase. Nothing is worse than to enter a nice condo and be greeted with the stench of stale smoke. It permeates the furniture, pillows, mattress, etc. I have had occasion (when exchanging to a unit without the no smoking policy) to call housekeeping late at night for fresh pillows, as I was almost gagging with the ones on the bed. In addition, I am sure that the maintenance cost is much greater with smoking units – burns in the carpet & furniture – as well as needing to paint the units more frequently. I can sympathize with those who are addicted, and perhaps owners who smoke could negotiate with their timeshares to allow a couple of units to be set aside for smoking in the rooms. I just never want to be assigned to those units. Maggie Gardner We own many weeks of timeshares in Florida and Cancun. We were very happy when the state of Florida went to no-smoking at public facilities and buildings, but soon discovered it did not include our timeshares. We went to the annual meeting at Orange Lake Country Club in Orlando and were excited by the discussions about the reasons for changing to a nonsmoking resort in the rooms. They decided to put the vote up to the members and announced it in their newsletter and had a place on their web site to vote. It passed, and all residents can smoke only on their balconies and designated outside areas. I have been bringing it up repeatedly at the annual meeting at Estero Island JRA Services, JRA Inc. $250 Timeshare Closings Celebrating 10 Years of Professional Timeshare Closing Services www.TimeshareResaleClosings.com (954) 718-7076 Beach Club on Ft. Myers Beach. We just got our latest newsletter and they are asking for a vote also. Long term, it will keep our maintenance fees down since smoking has an adverse effect on the frequency of replacement of everything from carpeting, bed linens/comforters, burns on the counters/ dressers/end tables, increased cleaning of drapes, air conditioning systems etc. Then there are persons like myself, who are terribly allergic to past and present smoke residue. We have seen small signs in some hotels and resorts saying “Thank You for Not Smoking” on a voluntary basis. We should all get behind this idea to help keep those upward spiraling maintenance fees in check. Barbara & Fred Lyon, Estero, FL When I pay $22,000 to “own” 1200 sq. ft. at a resort for six and a half days, I will smoke where I wish. Fortunately for other owners of the same unit, I only smoke outside for the benefit of my spouse, guests and grandchildren. Gerri Niblock Pity the poor guy that has to go outside in the cold to smoke. What about us that have allergies to cigarette smoke that permeates the whole timeshare, especially in pillows and mattresses. What about us that have asthma and we have to avoid the smell of cigarette smoke or be subject to breathing difficulties. Somehow, health issues seem more important than getting a little cold to have a smoke. We certainly appreciate timeshares that have a no smoking policy, and living in California with a smoke free workplace and environment has been a total blessing to those who cannot tolerate the smell of cigarette smoke. There is nothing worse for us than to walk into a villa and have the smell of smoke, or of some freshener that is trying to mask the smell, greet us at the front door. Being unable to sleep because of the odors or having to leave the www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 11 unit is not fair to those with allergies. I hope others in the situation will let smokers know that their cigarettes can be life threatening to others. Barbara Moore Sep/Oct, 2006 TSToday Anywhere I feel that if a resort was smoking when I bought it, then I had better be able to smoke when I use it. If it had been a non-smoking resort, I would not have purchased it, plain and simple!!! Dorothy Klein, Toledo, OH I read with interest the article regarding smoking in units. As a manager of a timeshare project I faced similar concerns from non-smoking owners following smoking owners. Although we also have equipment that can deodorize a room from smoking. smoke odors are not always detected by the housekeepers. Deodorizers do help to some degree, but are not completely efective if the smoking has been extremely heavy. Cleaning after the fact is an interruption for the new owner. Based on ongoing concerns from many owners and the clearly documentated dangers of second hand smoke our board decided to take action. Upon legal review of the Documentation for our Association and also following recomendations of our attorneys, we were able to implement a non smoking policy in our fixed week fee simple units. We have had very strong support from our ownership regarding the new policy. It took a little time and effort and also some costs for legal research, but I think many other timeshares may find that they have the legal right to implement a non smoking unit in timeshare rooms. Jim Maxwell, Lodge Manager Iron Blosam Lodge, Snowbird, UT Avid TimeSharing Today enthusiasts are shown with their magazine after dinner at the Canyon Grille at the Lawrence Welk Resort in Escondido, CA. From left, Mary Lou Gardner, Lillian Yerdon, Courtney Fallon, Carol Fallon. Back row, Jerry Gardner, Glenn Yerdon. Why Timeshare Owners Buy Multiple Weeks More than 68% of timeshare owners own more than one week. Although the vast majority of first-time owners purchased retail, from the developer, most second and third week buyers have looked to the resale market. Recent interviews of timeshare buyers by Lisa Schreier, founder of independent timeshare consulting firm Timeshare Insights and author of Timeshare Vacations for Dummies, reveal key reasons for purchasing multiple timeshare weeks. “Most of the owners that I inter- viewed said that the number one reason for purchasing more timeshare was that they really enjoyed timeshare vacations and didn’t want to go back to the “old” way of renting a hotel or motel,” says Schreier. “They said that despite what people who “don’t get” timeshare say, it’s a great product.” While many owners choose to own in a few different locations worldwide, one of the participants owns six weeks at two resorts not even 3 miles apart from each other in Orlando. “Living in Central Florida, that surprised me,” said Lisa, “but then you realize that for many people, this really is the vacation capital of the world.” TimeSharing Today asked Ed Kinney,, VP at Marriott Vacation Club, if plans to implement a non-smoking policy were in store for their timeshare resorts. Here is his reply, “Yes we are, with the approval of the respective property COAs. We will be presenting this as an item at each annual COA board meeting which will be taking place now [July] through the Fall depending on location. We currently have only a small proportion of Villas at each property designated as smoking units based on existing consumer feedback.” www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 12 Jul/Aug, 2006 Timeshare’s Tipping Point: Is it near? By David Skinner, President Holiday Group Recently I received an email from a customer that had purchased his first resale timeshare. Here is the email in its entirety: “A question: Do you think that resales are now on the brink of discovery by the masses, and that the time to buy is now (or near future)? Since purchasing my XXXXX timeshare two weeks ago, I have given a lot of thought to “why now,” and have read extensively on the resale phenomenon. Regards, SN” I have asked this same question of myself countless times. Its pursuit has driven me to study economics, market theory, securities and options trading, historical events, monetary cycles, human motivation, divine plan, evolution and even Greek philosophy. Its quest has assumed evangelical proportions in my career, from a rousing speech to resort developers in 2002 to a recent documentary on the trends confronting the timeshare industry. Yes, I ask myself this same question, “Why now? Are we near the tipping point?” The phrase, “the tipping point” was popularized by Malcolm Gladwell’s Y2K best seller by the same name. He describes how seemingly small events can precipitate huge social and economic phenomenon. Just as a single match can, when conditions are right; set a Texas prairie ablaze, travel at speeds approaching 50 mph, destroy mile upon mile of grasslands, farms and homes, causing millions of dollars in damage — a catastrophe of epic proportions. All from a single match. Most emails that I receive ask about locations, the exchange or maintenance fees. This one was different. The writer’s interest was not going to a timeshare, but the return on a timeshare; about speculation, not about vacation. What was he really asking? Do you think: “Is it time to get in before others discover resales and drive prices up?” And my response? Did I encourage him to mortgage the farm, divest his pension or suggest . . . the moment was near? You’ll be sadly disappointed. This was my reply to SN: “I think the answer to your question is not based upon supply and demand, the market vagaries or an explosion of consumer awareness. I think if you have remaining time to be still and contemplate life, care for those you love, help those you do not; then by any measure you do not own enough. David” There are signs; there are suggestions, some hints or precursors, that Gladwell’s tipping point may be closer than we think! Before I reveal these possible signs of a tipping or divulge the opinions of this self-appointed pundit, let me tell you that my new pen pal was not so easily or righteously put off. He further responded: “Hi David: Having read a book’s-worth of articles (many from your website) on timeshares, resales, etc., and then buying two in the last few weeks, I started thinking of “what ifs.” Certain phenomena just seem to erupt from nowhere, even though as we examine them in retrospect, we can usually trace their beginnings. As I have regaled friends and colleagues (hopefully without boring them to death) about my timeshare-buying adventures, they have been keenly interested. I think this interest will be sustained, and can be tapped into. Most of our friends will need to holiday annually for at least the next 8-10 years with children, and they are not the campground bound, economy travelers. So, I have a good feeling (borne out by strong indicators) that resales are on the verge of a major boom, and my fellow countrymen are looking for a way to www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 13 capitalize on this way of vacationing, and dispelling the negative experiences of the pitchmen that they have encountered. Sincerely, SN” As one can surmise from his email, SN has indeed done his homework. He is likely well educated, if not well heeled. He’s entertaining, savvy and enjoys enclaves with friends treating them to his stories of daring-do in the uncharted world of resales. He got me to thinking about Gladwell’s tipping point and what is required for such an event to happen. Permit me to digress: Malcolm Gladwell’s book defines Tipping Point as a sociological term that refers to the moment when something unique becomes common. The book seeks to explain it as a “social epidemic” or sudden and often chaotic change from one state to another; similar in its mathematical properties to a disease epidemic. As a group, the phenomenon exhibits common fundamentals: The Law of the Few There are an exceptional few people who are capable of starting epidemics; a tiny critical mass serving as messengers that can affect the majority. Important is their nature. They make things spread. In his book Gladwell describes three types of messengers as: 1. Connectors. They seem to know everybody. They are the “hubs” of the social network and have mastered the “weak tie;” a friendly, yet casual social connection. They serve as social glue: They spread the message. 2. Mavens. They are knowledgeable people. Once they figure out how to get that great deal, they want to tell you about it too. They have the knowledge and the social skills to start word-of-mouth epidemics. Mavens are data banks: They provide the message. 3. Salesmen. They are charismatic people with powerful negotiation skills. They exert “soft” influence rather than forceful power. Salesmen are empathetic persuaders: They promote the message. The Stickiness Factor There are some things that are just more memorable than others; more engaging, interesting . . . you just can’t put them down. That’s stickiness. It resounds within us and others like us. It’s why we remember a jingle, Casablanca the movie, or linger over a latté at Starbucks. It resonates. And probably . . . wherever that chord vibrates, it sounds deep within our psyches and amongst others before us. To “tip,” the message must be sticky. The Power of Context Epidemics are sensitive to the conditions and circumstances of the times and places in which they occur. Whether you choose to cross the street against the Don’t Walk sign may depend, whether others choose to do so and leave you standing alone. Would you break the law rather than feel silly by yourself? Most actions come as responses from environmental stimuli rather than from heart felt values and predispositions. On the other hand, circumstances may compliment inner feelings and amplify those responses also. Diffusion Theory Trends and new products spread through a predictable bell curve called the diffusion model. First the Innovators (2.5%) pick up on something, say the Apple Ipod, having heard about it from the Connectors, Salesmen and Mavens. These Innovators are visionaries, risk takers; they are “the first ones on their block!” If the product has enough “stickiness,” as the Ipod did, arriving at a juncture in the music download revolution, the Early Adopters (13.5%), a slightly larger group then joins in. Now we have a movement and a buzz has started. Hopefully the Power of Context is just right, Apple’s promotional campaign was after all – cool, the Early Majority (34%): that deliberate and skeptical mass, who would never try anything until the most respected of their group try it first are now getting aboard. Finally as the Innovators have begun to move on to the next new trend, fad or product; the Late Majority (34%); those skeptical, traditional, often of lower socioeconomic status discover a knock-off product at Wal-Mart and the phenomenon is featured on the nightly news. Until at last gasp, the Laggards (16%); overcome their rhetoric and fear and purchase at a garage sale. Jul/Aug, 2006 “Dear SN You are one of those exceptional few people who could start this epidemic of timeshare resales. You are a Connector, a Salesman and a Maven. You are fulfilling your own prophecy, creating the movement, making the boom. If there will be a tipping point, I think you will certainly be there to see it and perhaps profit by it. I hope it is fueled by a set of values, sticky enough to resound in the highest places of our psyches. I hope it is all about those we love and those we don’t. That it really stands for something. Certainly in these days of fear, terror and distrust it would be so wonderful if we could all come together over such a simple product as leisure; if we could just find the context to make things better again. And I hope we will leave no one out – from the first of us to the last. If I can be of any assistance, please feel free to call upon me. Sincerely, David” www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 14 Sep/Oct, 2006 RESORT REPORT CARDS ® Ratings are based on a scale of 1 to 10, with 10 being the Report Card ratings for each resort are averages based on a significant number of reports received from readers. THE CLIFFS AT PEACE CANYON Las Vegas, NV 8.5 COCONUT BAY RESORT Fort Lauderdale, FL 7.0 Amenities and activities at resort: Exercise room, hot tub, pool, computer room, game room, covered parking, shuttle to strip, video library, crafts, BBQ area. Amenities and activities at resort: Pool, hot tub, BBQ grills, elevator, small marina. Amenities and activities nearby: Casinos, shows, Hoover Dam, Red Rock Canyon, lake, golf, tennis, restaurants. Amenities and activities nearby: Beach, state parks, shopping, fishing, boating, intracoastal waterway, biking, picnic areas, restaurants, wind surfing, entertainment, golf. Unit: Furnishings: 9.2 Cleanliness: 9.2 Kitchen inventory/appliances: 8.9 Maintenance: 9.1 Construction quality: 8.6 Amenities and activities: At resort: 7.4 Nearby: 8.9 Suitable for: Young children: 5.9 Pre-teens: 5.8 Seniors: 7.6 Teenagers: 5.7 Handicapped: 7.0 Resort: Restaurant facilities: NA Convenience store: NA Grounds and maintenance: 8 .8 Security: 9.5 Staff: 9.2 General hospitality: 8.8 Exchange affiliation: RCI Unit: Furnishings: 7.4 Cleanliness: 8.3 Kitchen inventory/appliances: 7.2 Maintenance: 7.5 Construction quality: 7.6 Amenities and activities: At resort: 6.4 Nearby: 8.6 Suitable for: Young children: 5.6 Pre-teens: 6.4 Seniors: 7.9 Teenagers: 6.4 Handicapped: 6.0 Resort: Restaurant facilities: NA Convenience store: 6.0 Grounds and maintenance: 6.6 Security: 6.6 Staff: 8.0 General hospitality: 8.0 Exchange affiliation: RCI, II Comments: Resort is approximately fifteen minutes from the strip. Units are clean and modern with washer/dryer and gas fireplaces. A car is suggested to be able to fully enjoy the whole area. Comments: Small, older resort is a converted apartment building. Plenty to do within walking distance. Pleasant staff. DIVI LITTLE BAY BEACH RESORT St. Maarten, DWI 6.6 EAGLE’S NEST ON MARCO BEACH Marco Island, FL 8.8 Amenities and activities at resort: Pools, beach, water sports, activities desk, café, gift shop, fitness center, tennis, car rental, Bingo, internet access. Amenities and activities at resort: Beach, pools, hot tubs, game room, library, tennis, grills, video rentals, spa, Bingo, volleyball, jet skis, tours, exercise programs, shelling. Amenities and activities nearby: Shopping, beach, gambling, restaurants, boating, island cruises, fishing. Amenities and activities nearby: Golf, beaches, shopping, Everglades National Park, boating, restaurants, water sports, fishing, museums, zoo, flea market. Unit: Furnishings: 6.6 Cleanliness: 6.6 Kitchen inventory/appliances: 7.0 Maintenance: 86.3 Construction quality: 6.4 Amenities and activities: At resort: 7.1 Nearby: 7.6 Suitable for: Young children: 5.3 Pre-teens: 6.0 Seniors: 6.4 Teenagers: 6.0 Handicapped: 3.9 Resort: Restaurant facilities: 6.6 Convenience store: 6.4 Grounds and maintenance: 87.3 Security: 8.4 Staff: 6.8 General hospitality: 6.8 Exchange affiliation: RCI, II Comments: Older units are tired and in need of updating, but they are clean. Resort in the process of doing renovations. There are some fantastic views from the units. Unit: Furnishings: 8.5 Cleanliness: 9.1 Kitchen inventory/appliances: 9.3 Maintenance: 8.9 Construction quality: 8.8 Amenities and activities: At resort: 8.4 Nearby: 8.5 Suitable for: Young children: 8.5 Pre-teens: 8.4 Seniors: 8.9 Teenagers: 8.2 Handicapped: 6.6 Resort: Restaurant facilities: NA Convenience store: 6.6 Grounds and maintenance: 9.3 Security: 8.1 Staff: 8.5 General hospitality: 8.6 Exchange affiliation: RCI, II Comments: Great beach location with sunset views from the unit balconies. Grounds attractively landscaped. Spacious units. Beach cabanas and chairs must be rented. TimeSharing Today Page 15 Sep/Oct, 2006 RESORT REPORT CARDS ® Ratings are based on a scale of 1 to 10, with 10 being the best. Report Card ratings for each resort are averages based on a significant number of reports received from readers. FAIRFIELD WILLIAMSBURG AT KINGSGATE Williamsburg, VA 9.1 IMPERIAL HAWAII VACATION CLUB Honolulu, HI 7.4 Amenities and activities at resort: Pools, game room, exercise room, tennis, mini golf, TV lounge, internet access, activities director, snack bar, sauna, playground, crafts. Amenities and activities at resort: Tours, pool, sauna, hot tub,recreation room, valet parking, internet access, elevators, fitness center, owner’s lounge, laundry facilities. Amenities and activities nearby: Colonial Williamsburg, Busch Gardens, Water Country, shopping, restaurants, Jamestown, Yorktown, shows, museums, golf. Amenities and activities nearby: Beach, shopping, water sports, fishing, boating, restaurants, tennis, night clubs, volleyball, entertainment, Pearl Harbor, tours, aquarium, zoo. Unit: Furnishings: 9.3 Cleanliness: 9.5 Kitchen inventory/appliances: 8.3 Maintenance: 8.9 Construction quality: 8.7 Amenities and activities: At resort: 9.7 Nearby: 9.6 Suitable for: Young children: 8.9 Pre-teens: 8.5 Seniors: 8.7 Teenagers: 8.8 Handicapped: 8.4 Resort: Restaurant facilities: NA Convenience store: NA Grounds and maintenance: 9.5 Security: 9.4 Staff: 9.5 General hospitality: 9.4 Exchange affiliation: RCI Unit: Furnishings: 6.7 Cleanliness: 7.9 Kitchen inventory/appliances: 5.9 Maintenance: 6.5 Construction quality: 6.4 Amenities and activities: At resort: 7.4 Nearby: 9.6 Suitable for: Young children: 6.5 Pre-teens: 7.6 Seniors: 8.3 Teenagers: 8.0 Handicapped: 6.9 Resort: Restaurant facilities: 6.7 Convenience store: 8.0 Grounds and maintenance: 6.3 Security: 7.5 Staff: 7.9 General hospitality: 8.0 Exchange affiliation: RCI, II Comments: No elevators in buildings. Much to do in surrounding area. Resort close to Colonial Williamsburg. Units nicely decorated. Comments: Units are on the small side. Extremely convenient location to all attractions, but vehicular/pedestrian congestion around resort. No parking at resort. SUNTERRA RIDGE-SEDONA GOLF RESORT Sedona, AZ 8.3 RIVIERA BEACH AND SPA RESORT Capistrano Beach, CA 8.0 Amenities and activities at resort: Pool, spa, tennis, golf, activities room, exercise room, hot tubs, internet access, Amenities and activities at resort: Day spa, pools, fitness center, day trips, video rentals, bikes, activities, tennis, BBQ grills, laundry facilities. Amenities and activities nearby: Hiking, galleries, golf, shopping, restaurants, tours of Red Rock area, Verde Valley Railroad, tennis, state parks, Jeep rentals. Unit: Furnishings: 8.7 Cleanliness: 8.2 Kitchen inventory/appliances: 8.2 Maintenance: 8.4 Construction quality: 8.2 Amenities and activities: At resort: 7.8 Nearby: 8.9 Suitable for: Young children: 6.9 Pre-teens: 7.8 Seniors: 7.6 Teenagers: 7.8 Handicapped: 6.0 Resort: Restaurant facilities: NA Convenience store: NA Grounds and maintenance: 8 .5 Security: 7.7 Staff: 8.2 General hospitality: 8.6 Exchange affiliation: RCI, II Comments: Beautiful views of Red Rocks from the resort. Terrain at resort quite hilly. A car is necessary to enjoy the area. Amenities and activities nearby: Beach, Disneyland, Catalina Island, Los Angeles, San Juan Capistrano, tours to Mexico, boating, Knotts Farm, shopping, restaurants, fishing, whale watching cruises, surfing, swimming, marina. Unit: Furnishings: 7.9 Cleanliness: 8.5 Kitchen inventory/appliances: 8.3 Maintenance: 8 .3 Construction quality: 8.0 Amenities and activities: At resort: 8.9 Nearby: 9.4 Suitable for: Young children: 8.1 Pre-teens: 8.4 Seniors: 8.1 Teenagers: 8.4 Handicapped: 7.1 Resort: Restaurant facilities: 8.3 Convenience store: 4.5 Grounds and maintenance: 8.0 Security: 8.1 Staff: 9.3 General hospitality: 9.0 Exchange affiliation: II Comments: Friendly, helpful staff. Expect highway and train noise. Good location for southern California activities. TimeSharing Today Page 16 Special Assessments (Continued from front page) that their maintenance fee is too high. If you’re among the small minority of timeshare owners who attend resort board meetings regularly, you may have heard a special assessment discussed and had an opportunity to voice your opinion of it. For the vast majority, however, the first inkling of a special assessment is the letter announcing how much is owed and when it is due. This circumstance imposes upon the board a special obligation to explain why a special assessment is needed, and the reasoning behind that course of action. Much of the apoplexy, bile, and contention that special assessments generate could be avoided if the board president writing the notification letter would remain mindful of that obligation. As the saying goes, “you can catch more flies with honey than with vinegar.” How Not to Announce The recent special-assessment notice at a timeshare resort in Deerfield Beach, FL, illustrates why such announcements often antagonize owners and give the timeshare concept a bad name. The president of the owners’ association, sent a “Notice of Miscellaneous Special Assessment” to the resort’s owners on March 31, 2006. The notice proclaimed: “Due to devastating damage to the Resort from Hurricane Wilma, it is necessary to levy a special assessment to all owners to remain within budget to meet our financial responsibilities.” The notice explained that the resort received “catastrophic damage to the roof, buildings, and property as well as the interior of the apartments,” and that 25-yearold sliding glass doors to the apartments were “beyond further repair” and would have to be replaced. The assessment was $400 for a studio unit, $430 for a one-bedroom unit, and $460 for a two-bedroom unit. The association president declined to discuss the particulars with TimeSharing Today because, he said, “I do not like to divulge any information about our resort to strangers,” but he sent an owner a “breakdown” detailing the expenses that the assessment was imposed to defray. Wilma-related expenses for the resort totaled $345,480. They include $200,000 for a new roof, $87,600 for repairs to 13 rooms, $15,409 for emergency dryout service, and the remainder for a variety of lesser expenses: miscellaneous labor for almost two months after the storm; three dumpsters for sand, grass, and earth; a Bobcat; grass and labor to put it in place; a new Tiki hut with a new floor and bar; sprinkler repairs; stucco; chair and lounge repairs; removing sand from the beach; and outdoor furniture. In addition, the breakdown includes $140,332 (28.89 percent of the total) for an “Emerald Seas Upgrade:” that consists of $105,600 for new doors with impact glass, $25,000 for new windows, $8,000 for a new computer and check-in software, and $1,732 for a new front-office check-in desk. These itemized expenses total $485,812. The assessment totals $452,880, minus $32,260 for units owned by the association. Thus, assuming that every owner pays the assessment, the resort will take in $420,620, but the president conceded in a hand-written note on the expense breakdown that some owners would relinquish their units rather than pay the Sep/Oct, 2006 special assessment. Adding an $88,486 insurance payment to the $420,620 to be realized from the assessment gives a total of $509,106, leaving a surplus of $23,294 in excess of the itemized expenses. “Some of this will be eaten up by owners giving their units back,” the president wrote. Moreover, he noted that funding for additional items – fences, railings, paving, and painting of the building exterior, for which the breakdown states no costs – would not be available “unless the ins. co. comes up with more money.” Why Owners Were Aggravated This notice aggravated a number of the owners receiving it. Of course, no special assessment ever will be greeted with joy, but this missive made matters worse in several egregious ways: • In addition to hurricane-related items that most reasonable owners would tolerate under the circumstances, more than a quarter of the itemized expenses relate to upgrade items that a well-managed resort should fund through its reserve account without asking owners for additional money. • Mingling hurricane-related repair costs with other unrelated improvements complicates for the individual owners the process of claiming the special assessment as an income-tax deduction (see box). • The breakdown also includes a list of unfunded items that, if not ultimately paid for through additional insurance proceeds, suggests the strong likelihood of another special assessment in the near future. • The notice was written in all capital letters, which readership studies have shown are hard to read and tend to irritate readers. • The notice doesn’t mention board action to levy the assessment, or the deliberations that preceded the decision. “It is necessary to levy…” sends a very different message than “Your owners’ association board of directors has examined all possible alternatives and determined that a special assessment is the only feasible way to cover these extraordinary, unanticipated costs.” www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 17 Sep/Oct, 2006 Comments on Special Assessments Management’s mistakes? My resort The Flagship Resort Hotel in St. Thomas just slapped one of those BS assessments on us. It makes absolutely no scense. They claim it is for mismanaged unsold units. When they sold us the unit, they promised all kinds of new construction (like a new pool, recreational center, etc.) which has never materialized. I emailed corporate and got a very lame explanation, and cannot reach anyone by phone. When I asked who the owners board representatives are, I was told they don’t have that information. One of the reasons I purchased this resort was I believed buying in St. Thomas which is in the US Virgin Islands would protect consumers under US laws. Guess I was wrong. So I was forced to pay the extra $350, and was told that it may be the same again next year. Don’t get me wrong; if the resort suffered from a hurricane or if they were using the money for refurbishing the units, I could understand. But to make owners pay for the management’s mistakes is really unfair. Hope Pagano Special every 5 years I wish to remain anonymous, but wanted to pipe in. My resort in Mexico charges a special assessment fee every 5 years, which is equal to one maintenance fee, so that, in that 5th year, you pay double m/f. I bought resale and didn’t worry about it then, until it hit me...$1k this year. They are expanding, but, unfortunately, putting the funds into building new ‘upper class’ units which aren’t accessible to us ‘standard’ owners. So, yes, I’m ticked that I’m subsidizing the expansion into elite sections of the resort which I can’t accommodate No Name Careful consideration given A Board of Directors, made up of owners, does not request a special assessment without due consideration. In 1992, Hurricane Iniki caused significant damage to The Cliffs at Princeville, Kauai, Hawaii. The developer and original builder repaired the damage. This was great until mold and mildew appeared secondary to water damage at the time of the hurricane. An assessment was made as the association filed law suits, hired experts and planned to renovate the units. Eventually the renovation was completed. The Board elected not to request any more assessments, but to pay off loans from maintenance fees. Despite attempts to build a capital reserve, and keep maintenance fees stable, wear and tear took it’s toll. Some updating and maintenance projects were delayed. Last year the Board, after careful consideration and a lot of dialog, decided to asses owners for some major updates. Long range plans have been developed and are underway to upgrade and improve the property. Also the two timeshare corporations on-site have set up long range plans to continually upgrade and refurbish the condominium units. While some owners have trouble accepting an assessment, I can assure them that the Boards spend a lot of time trying to fund needed improvements and not resort to an assessment or raise maintenance fees. The final decision, reached by our board, was made after deciding what was best for the resort, the owners and the guests who utilize the facilities. The Board also put in motion plans to build enough capital reserve so that we do not have to rely on assessments in the future. James R. Moyes, M.D. , Director, AOAO, The Cliffs at Princeville Entire makeover I own two units at Ft Lauderdale Beach Resort and it will cost me an extra $2400 for a special assessment. The letter I received stated that the Board of Directors deemed an entire makeover of the resort was necessary. Personally, I thought that the resort was fine the way it was. It was “beachy” to some degree, but it IS a beach resort, right near the ocean! I am upset that they have the right to CAYMAN ISLANDS PLANTATION VILLAGE BEACH RESORT Special Clearance Vacation periods at the only Timeshare Resort on famous 7-mile Beach 2 bedrooms – from $ 2,995 3 bedrooms – from $ 4,745 345-949-6230 [email protected] www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 18 do this, but they said they didn’t have a proxy and had to act on this so they decided to spend tons of money. The Fort Lauderdale Beach resort is a great place, the staff is second to none, but things like this makes one wary of timesharing as an affordable option. I think that several people did default on their ownership rather than pay this relatively high assessment. Art R. Johnston, R.I. Katrina felt in SC? I have floating weeks at the Yachtsman Resort in Myrtle Beach. My annual maintenance fee is $440 per week! And the fees are raised $10-$20 every year. In February I received a letter regarding the February Yachtsman Homeowner’s Meeting and this is a portion of what it said: “Following the routine property and finance annual reports to the owners and the election of new board members, a $125 special assessment for 2006 was announced. It was a tough call for both boards, but the open discussion with the homeowners following the announcement confirmed our decision. Without any hesitation, we can comfortably state that Katrina had a significant adverse affect on the Yachtsman, as well as the US economy in general. The impact was so significant that we had to revisit the 2006 Yachtsman budget, which set the Maintenance Fees. The budet was prepared before the extent of Katrina’s damage was known. Every American has at one time or another faced an unepected family crisis, where they did not have enought money to hand to meet a crisis. That is where wer are today. Katrina came ashore in the United States and the impact is still being felt by all Americans.” The letter went on to talk about gas prices, credit card processing fees, and insurance. Oh please spare me the sob song. Since when did Myrtle Beach, SC become part of the Mississippi Gulf Coast? And to top it off, the letter also states: “Please pay your $125 special assessment as soon as possible, but no later than June 1. If possible please pay by check. You may of course pay by credit card, but Sep/Oct, 2006 please add $5 for your credit card fees.” Now that takes a lot of nerve!!!! B J Williams Upgrading Since the huricane of 1992, we have been assessed several times, mostly for lawyer fees. Now they want to put another assessment on us, to bring the property up to standards of a 5-star resort. I can see that the need is there, but it’s getting to be a hardship. Iam retired and do not have $3200 to just hand over to satisfy the board. I feel they board should have been more selective in the past, when they had the repairs done. William Jenkins Who voted for it? Get a Tax Break From Storm Special Assessment Information that might be useful for other timeshare owners. Celebrity Resorts in Florida has just sent out a letter to all of it’s owners asking for an assessment of $997, in addition to the usual yearly maintenance fees. The letter came from Celebrity Resorts, and no one seems to know who officially voted on this additional assessment. The Board as I have been told is made up of Celebrity Officials. Jerry Wetzel, Indianola, IA If you’ve received a special assessment for 2005 storm damage because your timeshare resort was clobbered by Katrina, rattled by Rita, or whipsawed by Wilma, you may be eligible to deduct your payment from your U.S. federal income taxes. To qualify, you must itemize. Using Form 4684, which deals with casualty and theft losses, you’ll have to show what you paid for your unit-week, and its fair market value before and after the storm. To determine pre-storm fair market value, you could use the price of similar unitweeks listed for resale the day before the storm hit your resort. Ask your resort for a price list of association-owned units on sale that day. Then you can use the assessment for repair purposes as a guide to the decrease in fair market value, says an IRS spokesman. Taxpayers seeking this deduction may take it on their 2005 return or amend their 2004 return. If you requested an automatic filing extension for your 2005 return before April 15, 2006, you have until October 15 to file. If you can’t get everything sorted out by then, you have an additional three years – until October 15, 2009 – to amend your 2005 return. Normally, a casualty loss deduction must be reduced by $100 and 10 percent of adjusted gross income, but these reductions have been waived for victims of Katrina, Rita, and Wilma. To avoid clerical errors involving this waiver, the IRS recommends that taxpayers affected by Katrina, Rita, or Wilma write the name of the relevant hurricane in big red letters on EVERY page of a tax return. If deductions from a casualty loss are greater than your income for the year in question, the result could be a net operating loss, which may create carry-forward and carry-back opportunities for which you should seek professional guidance. For more information, consult IRS Publication 547 (which deals generally with casualty and theft losses) and Publication 4492 (which contains the January 2006 adjustments for hurricane victims). **** I encourage you to find out what is going on in Florida (Aloha Bay Condominium/Indian Shores) with Celebrity Resorts’ special assessments bill received in a letter of July 17th, with no budget and little explanation other than we have to pay the assessment by August 10th or be fined. We were told by the Florida Bureau of Compliance that the notice of special assessment should provide sufficient details about the intended use of these funds. The letter states “To compensate for the lack of funds, loans were acquired each year to ensure coverage of operational costs. In addition to reviewing the financial status of the resort, we also performed thorough reviews of the resort’s condition and considered the age of the property, reaching the conclusion that improvements are a must. In order to regain the viability of the resort and make necessary improvements, all owners have been billed a special assessment of $997.09.” Penny and Andy Pentecost www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 19 Russ on the Road By Russ Hiner, Hialeah, FL Crown Point Resort, Horseshoe Bend, AK Horseshoe Bend is a small town about 6 to 10 miles from many other small towns. I expected to have difficulty finding it, but the RCI directions were good and the resort directional signs at major intersections were large enough to make it easy. Check in was fast, even though there was an explanation of each of the handouts we were given. There was emphasis on resort activities, especially those at the clubhouse in the evenings. The resort started as a 4-unit building, with a small beach on a cove of a large lake. Buildings 2 and 3 are called the “Condominiums.” Then, there is a string of 2floor units in separate buildings, which is where our unit was. All of these sections are on the hillside of a cove of the lake. Higher up, at the same level as the office and restaurant, there are log cabins. There are stairs near the canoe/beach area, but none from the units to the many docks, so it is a careful slide down or climb up the grassy slopes. Lots of small bream, bluegills and other fish lived under the docks, anxiously awaiting any thing edible. They were small and quick, so catching them was not easy. The condominiums had been bought out by the resort and converted to timeshare units. They were making a big deal that the resort was now RCI Points. I spoke to one owner who said they were trying to switch to points. (He was not interested.) There were no sales pitches, even at the Monday get together. I was unable to talk to Paul (the manager and sales agent) to find out if there were units for sale. This is one of the most satisfying places we have been. Very well lighted, clean, well appointed, with the usual decorators touches in view, but not in the way. There were sliding glass doors from the large living room to the balcony, where there were four chairs. This was a great place to spend the early evening, relaxing with view and the birds. The kitchen was a wall and an island so two people could cook. The refrigerator had an ice-maker and ice storage bin. There was a dishwasher, disposal and a microwave. There were interesting cathedral ceilings with ceiling fans throughout. The bath was quite large, with double sinks, and a whirlpool tub at one end.. There was a shower, without a tub. A “Shower Caddy” would have been helpful. The bedroom was very large. The TV sat on top of the dresser. A full wall of closets gave plenty of storage. The wall lamps on each side of the queen headboard had 100-watt bulbs and were operated by wall switches that were right under the lamp! No fumbling around near the bulb or fooling with a switch on the other side of the room. Nice. The mattress was comfortable but sat on a platform instead Sep/Oct, 2006 of a box spring. The mattress “traveled” a few inches each night, so it had to be repositioned each morning. (Easy to do, but unusual.) A chair of some type in the bedroom would be helpful, if only to act as a clothes rack at night. There was a washer and a dryer in the unit. The restaurant next to the office/recreation center served a delicious coffee cake for the Sunday get together. I wanted to buy a whole one to enjoy during the week, but it was not on the menu and I did not ask. This and the two restaurants in town were “diner” type. We had a satisfactory lunch in two of them but did not eat dinner in any of them. Although Horseshoe Bend is a small town there is an above average grocery store there. Well stocked with a large frozen food section, lots of fresh produce and good meat, There are lots of things to do at the resort. On site are: beach, lake, fishing, canoeing, exercise room (with new equipment), sauna, playground and laundry. There are picnic tables and outdoor grills. Golf is nearby, and you are in the Ozarks of Arkansas. A nice place to stay Tammac Financial Corp.’s resale financing program will let you enjoy the good life even more, whether buying or refinancing a timeshare week. Some of our Happy Clients Include: • Owners who refinance or borrow against paid-off vacation weeks • New buyers of resales who seek financing • Owners who buy more weeks • Resale Brokers Call us Today! 239-278-7974 or 800-640-6753 [email protected] Providing developer & resale financing since 1985! 12995 S. Cleveland Ave. Suite 256 • Fort Myers, Florida 33907 • www.tammacfinancial.com www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 20 Sep/Oct, 2006 Chilling out in eastern Europe By Byron Wiegand, President, Timeshare Resale Alliance, San Diego, CA We had really planned to go to Italy this year, but for various reasons (including our perpetual longing for natural hot springs) we moved the trip east about six hundred miles and flew from San Diego to Dubrovnik, Croatia via Houston and London Gatwick. Our newly adopted system of very active coverage of an area followed by a timeshare week to chill out before coming home is our new standard of excellence. We intend to apply it to all long trips. In the absence of a timeshare resort in Dubrovnik plus no desire to spend that much time there, we took an inexpensive apartment, rented over the Internet, within the old walled city. The positive was that we got a chance to see first-hand, a delightful functioning Croatian family (our landlords) who lived a couple of floors upstairs with their three children. Lots of love in a really close family and a whole different way of looking at life. The high point of Dubrovnik was the Wall Walk along the top of the wall surrounding the old city. A small admission was charged but easily worth it. The view from the tower at the top is exciting. With the hundreds of off-shore islands, Portobello style rugged coasts and small villages, this has to be as beautiful as, or more so, anything on the west coast of Italy. My suggestion is to not wait too long to see it; once word gets out, it (like Italy) will become over-run. From Dubrovnik, a rental car took us up the coast through Ston (a northern fortress of Dubrovnik) to Split with so many beautiful towns and wonderful stops to even cover here. You could spend months exploring these hundreds of delightful towns and islands. Next stop was the island of Hvar, a short ferry ride from Split. Since we had determined that we would not plan every move on this trip (our first such plan), we had made no prior arrangements. We did come upon a timeshare there in Jelsa, one city over from the ferry land- ing, but would not have booked it ahead anyway since we had not planned to spend more than just a few days on the island and didn’t want to be disconnected from the mainland. It would have worked if we had been involved with RCI points and could have stayed for a few days. As a final destination chill-out timeshare, it would have worked, but you could get pretty tired of it after seven days unless you really wanted to just relax. If you already own RCI points, Jelsa on Hvar is the right city and for three or four nights, I would recommend it. We just rented a www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 21 small but really clean and well decorated apartment in Stari Grad by the ferry landing for three days. We had previously booked passage up to Rijeka from Hvar. We landed in Rijeka at about 7:00 AM and had to scratch to rent a car there but were on our way to Istria, Croatia by 10:00 AM. This is beautiful country! Rolling hills, mountains, vineyards, tiny farms, ancient castles, etc. resembling Tuscany. Unless you want to learn Croatian, Slovenian and Hungarian (each very different) your best bet is German. You must speak German to get by there. Anita’s over-forty-years-since-last-use German was enough. Restaurant menus and waiters sometimes have a rough English translation, but all have German. A very easy border crossing into Slovenia then took us to the Hotel Lipa, site of the Terme Lendava resort right about where the three countries come together. It was a very reasonably priced resort spa that reeked of old Eastern Europe. The spa water was great (not too hot) and the grounds were beautiful. Our last Slovenian hot spa before driving to Hungary, Therme 3000, was at Moraviske Toplice. It was huge and included a complete waterpark and 22 pools. With another short and beautiful drive we came to Heviz in Hungary, widely known all over Europe as a water resort with one of the two largest thermal lakes in the world. Upon arrival, we asked a parking lot attendant if he knew where the timeshare was. Showing a puzzled look we then said, “Club Dobogomajor”. He brightened and said, Oh, Club DoughBow-Go-Mayour (with a guttural accent on the basically silent “j.”) He pointed it out to us through the trees. This is a huge, beautifully landscaped resort of over 300 units. On site is a large horse barn, enclosed horse arena, many outdoor pools (although cold), a commercial center, a farm with a number of penned farm animals, clay tennis courts, thatched roofs and a definite Hungarian appearance. Although you could spend the time here without a car, you would definitely be shortchanging yourself. There is simply too much to see in Heviz, the adjoining Keszthely, the huge, shallow Lake Balaton and the neighboring little towns that you can’t even pronounce, like Balatonszantgyorgy. Many do not trans- late to a map as it would have to be too big to even get the names printed on it. Most of the time there we encountered a cold and disagreeable rain (Very unseasonal!) and it was disappointing, but it required us to relax. Our one-bedroom two-bath townhouse style unit with a small kitchen was very nice and far more than adequate. They provided maid service every day but charged a rather husky price for it, parking and some other features we have become accustomed to receiving free. A large wellness center in the next building from ours also provided one of the best reflexology massages we have ever had at a very reasonable price. They are big on massages, manicures, pedicures, exercise, horses, etc. ATM machines are everywhere in every country and are the way to get cash, as few places will take credit cards except the high-end resorts, restaurants and establishments in the cities. This is also the best exchange rate you will get. Internet Cafés were everywhere we went; each worked a little differently and the European keyboard definitely takes some getting used to. All of them charge for Internet use. There was also another timeshare resort by the name of Aparthotel Heviz on the main tourist street of Heviz and very close to the thermal lake. It was part of the top notch, beautiful Hotel Kalma on the next block. We were able to see a twobedroom two-bath unit that was very nice and well laid out, but that was as far as we could get since no one spoke any English and the front desk Manager correctly wouldn’t tell us anything. They appeared to be in sales, but were busy so we couldn’t interrupt them. It looked like it Sep/Oct, 2006 might still be under construction. You would not have to have a car if you stayed here, but you would miss much. Perhaps a car for just a few days would do it. One thing we would have done differently was to fly round-trip into London, Vienna or Frankfort, then catch a really inexpensive flight down to Croatia. There are many very inexpensive flights (like 90% off) originating in London, Austria or Germany and we definitely recommend the long term rental of the car if it is affordable. You would miss half the beauty of the trip without it. It was even worth the headache of trying to return it in Vienna where they were absolutely not set up to receive it. In summary, our favorites in order of our impressions were Croatia, Slovenia and Hungary. The Croatian people were generally beautiful inside and out, were the most friendly and helpful and had the nicest countryside followed closely by the Slovenians. This absolutely beautiful garden-style wine country (reminiscent of that in the Sonoma Valley in Northern California) was always a complete treat to view in all three countries. Restaurant-wise, Hungary would have to get the nod as the very best, partly due to the food and much due to the accompanying music. It seemed as though you would really have to work at getting a bad meal. Would we come back? In a heartbeat! The trip so completely satisfied our Italian longings to the point that we no longer feel any need to see it! Just don’t wait too long until these countries become overrun with tourists and suffer Italy’s same problems. Right now it is an unspoiled, untouched (by tourists) Italy of forty years ago. Go for it! www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 22 Our first purchase of a timeshare was at Winner’s Circle in Solana Beach, a suburb of San Diego and just across the street from Del Mar Racetrack. The resort is fairly small but very wellmaintained, and we were specifically interested in this resort because of its proximity to our home in Los Angeles - it’s only about a 90-minute drive. We purchased two one-bedroom units through a probate auction at a price too low to brag about, and we’ve enjoyed our stays there so much that we’ve since purchased two additional two-bedroom units (and sold off one of the 1-bedrooms). Our most recent purchase was a two-bedroom, two-floor unit (one of only 3 at the resort) during racing season in August, a time when we normally try to vacation there every year. We purchased our unit through an ad in TimeSharing Today at about a 50% discount to what other two-bedroom units are being listed for. Solana Beach has year-round wonderful weather, but summer during racing season is particularly enjoyable - even if you never go to the track (which we still haven’t done, although our kids keep asking to go!) In the afternoon, lounging by the pool, you can hear the post call, the call of the race, and the gradually increasing din of the crowd until the final gasp of victory. Most of the time in the late afternoon, you can watch several hot-air balloons floating serenely over the Del Mar Valley. Chino Farms, a very famous Southern California purveyor to Sep/Oct, 2006 several top restaurants, has its stand about 2 miles from the resort, and of course, you have the traditional fall-backs of Sea World, the San Diego Zoo, Wild Animal Park, the new Padre’s Petco Park, and the other Southern California attractions of Disneyland, Knott’s Berry Farm and the rest back up the freeway. We always spend some time (and more money) at the Carlsbad Factory Stores, about 15 minutes back up the freeway. And no trip is complete without a visit to the Miniature Golf course about a 5-minute walk from the resort! Living in Southern California, traffic is always a concern, and the trip to the resort can take anywhere from 90 minutes to 3 hours, so we plan our driving carefully, but our reward is having a relaxing and familiar vacation stay without any of the hassles of flying to other locations. Sure, we’ve exchanged a fair amount, but we’re always happy to come back to our “home” resort at Winner’s Circle. George Ronay, Los Angeles, CA Where we found Paradise Yes, I have found Paradise!! I already owned timeshares in the Berkshires (MA), Poconos (PA), and on the boardwalk in Atlantic City(NJ). However, I like Fort Lauderdale and go every year. So, I bought a one-week unit in January at Hollywood Beach Towers. It’s an older hotel turned timeshare. I have a one bedroom lockout type unit that I use for recharging myself each year. DIALANEXCHANGE TIMESHAREEXCHANGES)TSABOUTTHECONCEPT )DONTKNOWHOWOTHERTIMESHAREOWNERSTHINKBUT)F)WASPAYING MAINTENANCELEVIESEVERYYEARONTIMESHAREWEEKS)OWNEDANDKNEW THEYWEREBEINGhONSOLDvTONONTIMESHAREOWNERS)WOULDDO SOMETHINGABOUTITRIGHTNOW )WOULDJOINhDIALANEXCHANGEv)MAGINE .OJOININGFEESNOMEMBERSHIPFEESNOGUESTFEESNOUPGRADEFEESREQUEST lRSTBANKLATEREACHWEEKINTHEBANKAYEARCREDITONLINEAVAILABILITY NEEDONLYPAYTHEEXCHANGEFEEWHENWEDELIVER 0EACEOFMINDKNOWINGMYWEEKWILLSTAYINTHE SYSTEMFOROTHERTIMESHAREOWNERSTOENJOY WWWDAELIVECOM 0HONE&AX4OLL&REE%MAILINFOUSA DAELIVECOM www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 23 Sometimes I bring a friend and sometimes I don’t. But the house rule is “Do not disturb.” In-house I have a second story outdoor pool and a hot tub and lounge area overlooking the ocean, a small gym, a coin laundry, snack and soda and ice machines, as well as a concierge. Across the highway is the intercoastal and a state park. Three miles up the road is another state park with a fishing pier, tiki huts with picnic tables, a snack bar and restaurant. I can be in Fort Lauderdale or Miami in about 15 minutes by car. The beach is right outside my back door, bus service outside my front door. A two minute walk (I walk s l o w l y) brings me to great breakfast spots, sports bar, hairdresser, ministore, or dinner restaurants. The theme here is mature (read old, very old people). In the last four years, I’ve seen less than a dozen children total! This place is ideal for me because I’m using it to get away from my high stress job and very busy environment. It would probably be boring for young people, but I love Hollywood Beach! Gerri Niblock La Vista pool graded to a larger place on the bay. It was just not the same in a variety of respects. We, on a number of occasions, had breakfast next door at La Vista. Breakfast approached paradise as you sit in an area next to their pool with the pool overflowing on one end toward the Caribbean making it appear as one large expanse of water. La Vista Resort was building a new section on the water. Some time ago, someone had said some very nice things about La Vista in TimeSharing Today as well. Paradise Regained. We looked at La Vista’s new building and now take the top Sep/Oct, 2006 floor of a three story building facing the water for two of our four weeks on the island. It’s quiet, clean and the view of the Caribbean is breathtaking. Me, my book and my coffee have found a new home and when I am out there by myself first thing in the morning, I am as close to paradise as I am going to get. My wife finds the same sort of paradise but she prefers to be out there later in the day. As far as carefree ownership is concerned, La Vista place is pretty close. It is a family operation, the people are terrific, the place is well maintained, maintenance dollars appear to be reinvested in upkeep and improvements and the owners meetings are social gatherings over food and drink, discussions of new places to eat and drawings for free dinners, free weeks, etc. No worries, just a bit closer to paradise Steve and Sheila Appelbaum, Boca Raton, FL We own at Orange Lake Resort, Orlando, Florida. Paradise indeed!! We need do nothing but check into our back to back weeks. No paper work, nothing! To give our time to someone else we need only email reservations with the names. No fees, no problems! This resort is cream of the crop for us. We have been to many resorts in the USA but Orange Lake has it all. Bill and Pat Appleby, Waterloo, Ontario, Canada We bought at Pelican Resort and Casino in 1989. We were in the ‘B’ building on the second floor midway up the hill. As soon as we arrived, we would head for the apartment, and after entering, I would put down our luggage and head for the patio to get my first glimpse of that beautiful view of the Caribbean which I had every morning with my coffee and my book. Then, there was the summer that I headed for the patio and there, in my face, was a new building built on the only property between me and the Caribbean that Pelican did not own. My view was gone. I headed for the sales office and upwww.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 24 Does it ever make sense for the seller to pay? By Ray Jacobs When I received the oversized postcard in the mail, I was offended at first, and then curious. As an enthusiastic supporter of the timeshare concept, I found offensive a statement on the postcard that “friends don’t let friends buy timeshares.” However, since the postcard was inviting me to a meeting to learn about a program for “getting out of” my timeshare, I was curious to find out if Timeshare Relief was another bad deal similar to those previously disclosed in TimeSharing Today. I called the toll-free number provided and left a message with an operator, who said someone would call me back. The next day, I received a call back, found out the location of the meeting and made a reservation for the 10:00 a.m. Saturday meeting at the Crowne Plaza Hotel in White Plains, New York. (There were meetings being held on Friday, Saturday and Sunday at 3 or 4 times during each day.) The meeting was held in a room with five or six round tables having 3 or 4 people at each table. Coffee and soft drinks were available at a side table. Marcus Gillette, a personable low-key speaker, made a slide presentation about the company, why we should want to get rid of our timeshare and why paying them to take it from us is a smart deal. For the most part, I felt that Gillette’s statements were truthful and accurate. Since his audience was composed of people who no longer wanted their weeks, and had probably been burned by paying large upfront listing fees, any puffing about the reasons to “get out” fell on receptive ears. Gillette explained that Timeshare Relief was formed in January, 2004. He stated that the company has an arrangement to turn over weeks to Vacation Innovative Network. Closings are handled by Timeshare Closing Services (which has adver- Sep/Oct, 2006 tised in TimeSharing Today magazine for several years.) Some statements that I thought were inaccurate were not really relevant. “Cendant owns 85-90% of all timeshares.” (Cendant owns Trendwest and Fairfield; a lot of resorts, but not close to 85-90%.) “Cendant tried to buy Interval International last year, but was barred by the Federal Trade Commission (FTC)” (Not so; in the merger that formed Cendant about 10 years ago, the FTC required II to be spun off as a separate company.) “Stroman Realty is owned by Cendant because ERA is owned by Cendant.” (ERA is a franchisor and Stroman is an independent franchisee of ERA.) On the other hand, the relevant statements were reasonably accurate in providing reasons for the guests to opt for the program offered by Timeshare Relief. Gillette reminded his audience that they had probably paid $500 or more for someone to list their timeshare for sale. He pointed out that the large number of rentals on the market has impacted on resales because many rentals are available for less than the maintenance fees. TimeSharing Today Owners Groups Baltimore, MD area - Contact Ed and Mary Lou Hastry, 2003 Fernglen Way, Baltimore, MD 21228 Phone 410/719-0064 [email protected]. Northern California - Contact Jess Centeno, 2257 Southwood Dr., Pittsburg, CA 94565. Telephone 925/709-1739. Email [email protected] Southern California - Contact Glenn Bailey, 5926 Hesperia Avenue, Encino, CA 91316. Telephone - 818/585-2212. Email [email protected]. Cape Cod - Contact W. R. Chandler, 790 Old Fall River Rd., North Dartmouth, MA 02747. Telephone - 508/676-0693. Cayman Islands - Contact Carol Blair - 6879 Mossvine Circle, Dallas, Texas 75254 972-661-9119 or 214-533-9945 email [email protected]. Chicago, IL - Contact Joe Tragesser, 1057 Partridge lane, Lake Zurich, IL 60047. Phone 847/438-6795. Email [email protected]. Columbia, MO - Wayne Behymer, 3201 Rolling Hills Rd, Columbia, MO 65201. 573/442-6783. Denver, CO - Contact Melvin & Betty Adams, 71 S. Grandbay St., Aurora, CO 80018. Telephone 303/341-7147. Email [email protected]. Georgia, North and South Carolina - Contact Jack English, P.O. Box 2121, Acworth, GA 30102-2121. Telephone - 678/445-6761. Email [email protected]. Mid-Atlantic - DE, DC, MD, PA, VA, WV - Contact Bill and Marty Giggard, 410/437-8377. Email [email protected] Midwest - Contact Nancy and Jake Seth, 28306 290th St, Henderson, MN 56044. Phone 507/665-6358. Email [email protected]. New York Metro Area - Contact Amy Sien, 71-17 Manse St., Forest Hills, NY 11375, 718/261-7677, email [email protected] or Caroline Lindholm, Scarsdale, NY 10533, 914/723-5657, email [email protected] or Ben and Dorothy Catanese, Hicksville, NY, 516/822-5912, Email: Bencat@ optonline.net or Betsy Hurley, Hoboken, NJ email [email protected] Philadelphia, Montgomery and Bucks Counties - Contact Robert Fishback, 2031A Jason Dr., Huntington Valley, PA 19006. Telephone 215/364-8978. Email [email protected] Portland, ME - Contact David and Alison Bjork, PO Box 499, Old Orchard Beach, ME 04064. Email [email protected]. San Diego - Contact Bill Cranna, 10411 Oroxco Rd., San Diego CA 92124, Telephone 858/565-0500 Tampa Bay/Sarasota/Ft. Meyers, FL Area - Contact Frank Debar, 7339 Kensington Ct., University Park, FL 34201 941/351-1384. Email [email protected]. Online at tsownersgroup.com Toronto, Ontario area - Contact Roy Martin, 651 Cognac Crescent, Pickering, Ontario L1X 1M1. Email [email protected] www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 25 It is the ongoing maintenance fee obligation that, according to Gillette, provides the main reason why this audience needed to get rid of their timeshares if they are not being used. He cautioned that leaving the week to your heirs would burden them with the obligations. For a fee equal to 7 times the maintenance fee, capped at $3,495, Timeshare Relief takes over the deeded timeshare week and the owner has no further maintenance fee obligations. An owner transferring a week to Timeshare Relief becomes a member in Carefree Journeys, a discount travel club (carefreejourneys.com) and can, according to Gillette, take a capital loss based on the initial cost, assessments, the fee to Timeshare Relief and any amount paid for listings. Gillette stated that the tax loss is available if you purchased the week for investment and not for personal use. At the conclusion of the presentation, one staff member came to each table to speak with the owners, handing out folders with documents inside. Since one of the slides was a copy of a recent TimeSharing Today front page (about the suit against RCI), I introduced Sep/Oct, 2006 myself to Marcus Gillette as the writer of that front page article. I was appalled when a staff member immediately took back my document folder, stating that they were short of material for the other meetings. My dismay was evident and Gillette gave me his card and told me to contact him. A few days later, I emailed Gillette that his associate’s retrieval of the documents had raised some questions in my mind about his program, and I requested that the documents be sent to me. In response, the company owner, David MacMillan, contacted me, confirmed that the New York meeting was low on materials and agreed to send a set of documents to me. The company has also recently scheduled advertising in TimeSharing Today. The transfer agreement and related documents are straight forward and make clear that the future obligations for maintenance fees, taxes and special assessments become that of Timeshare Relief. A call to Timeshare Closing Services confirmed that the deeds from the owners are recorded. Gillette spent a lot of time showing how the tax loss would more than offset Discover More Vacation the fee to Timeshare Relief. I hope that anyone considering that as a reason to transfer the week to Timeshare Relief would consult with a tax advisor to make sure this tax loss treatment will work for them. (Editors note: See page 6 re tax loss.) And you should consider other ways to dispose of a timeshare that can’t be sold. The week might qualify for a donation to a charity. A friend might take it off your hands. You can convey the week to a shell corporation (one with no assets) that you form for the purpose of owning the timeshare. Your resort may agree to take the resort back, or you can place an ad that offers the timeshare for free (or a few hundred dollars). Clearly, this is not a scam. But is it a smart deal? Certainly, for the average person who decides to sell a timeshare, it doesn’t make sense to pay someone $3,500 to take the week. On the other hand, for someone who has a week that would be difficult to sell (e.g., high maintenance fee, poor time or location), is not using the week and is desperate to avoid the next maintenance fee payment, this program might make sense. What is ResorTime.com? A Bonus Time Network of over 300 affiliated resorts and hotels with nightly rentals and over 3,000 resorts with weekly rentals. Owners can vacation year-round without using their timeshare week. No strings attached! Why ResorTime.com? Receive a FREE membership that offers low rates to top destinations throughout North America and beyond. Upgrade to Premier Membership for exclusive discounts and additional travel benefits! How to Activate FREE Membership It’s easy. Just visit www.ResorTime.com/vacation. Then select the membership plan that’s right for you and create your new member profile. So what are you waiting for? Register today to get the best price on every vacation with ResorTime.com! Win A ResorTime Vacation! *See details below. Book Reservations online at www.ResorTime.com or call our friendly travel counselors toll-free at 877.477.7368. ©2006 ResorTime.com 5900 Pasteur Crt., Carlsbad, CA 92008. *Use Reference Number TSToday06 when activating your membership and you will be entered to win a 8 day/7 night ResorTime vacation! Winners will be selected every month through December 31, 2006! Good at participating resorts. www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more TimeSharing Today Page 26 Sep/Oct, 2006 Local Dining Guide TSToday Anywhere North Conway, NH area There are several places I would recommend in this area. Primo’s is a coffee shop located in North Conway on the main street. It only serves breakfast and lunch, but it was delightful. My friend’s granddaughter described a drink to them and they made it for her. Another one in North Conway was Mountain Smoke House and Brewing Co. It has a very good menu and full bar. Both of these are on Route 16. Another one we enjoyed was Red Parka Steakhouse & Pub. They also have a very extensive menu and full bar. We would eat in all of these again. Joyce Johnson, FL Madiera Beach, FL At John’s Pass, which divides Madiera Beach and Treasure Island, lies John’s Pass Village. It includes a large array of better quality shopping opportunities and several eateries. Our favoriteis the Friendly Fisherman located on the boardwalk, overlooking the pass. Of course they are a “fresh from the Gulf” Blanche Peterson is shown reading her magazine at Vacation Village while on an exchange with her husband, John, in the Berkshire Mountains near Hancock, MA . seafood restaurant that serves a large variety, of freshly caught fare. Preparation is as you prefer, broiled, fried, blackened, or Cajun. We tried them all and they were excellent. The variety of sides include a delicious, creamy coleslaw, a tasty side salad, baked, French fried and sweet potatoes, applesauce, cottage cheese and hot bread and soft butter and veggies of the day. Service has always been with gusto, a smile and often a witty quip. Waiters know the area and are not only funny, but informative. Lunches run about $10 and supper (as we say up north) can range from $10 to $20. For a “fish place,” they serve very good steaks and a variety of chicken. I personally enjoyed the “surf ‘n turf’ and left full! If you still have room, they have a daily dessert assortment that is wonderful. Maybe a couple hours in the shops might prepare one for a mid-afternoon sweet break. We tried many of the local restaurants, but returned to the “Friendly Fisherman” most often. Joe Bolander G et more time from your timeshare... don’t buy another week! Like the timeshare experience —but not the high purchase prices? Don’t pour more into a depreciating investment when you can get the same benefits for a fraction of the cost. With a one-time membership fee to Major Getaways, you can get additional weeks each year for about the same as most timeshares charge just for annual maintenance fees —not to mention any special assessments! No real estate commitment! No exorbitant maintenance fees! No exchange fees —bank your week with us FREE! Bonus weeks —rates as low as $35 nightly. Satisfaction guaranteed! The value of membership VS. the cost of ownership. Right now you can join Major Getaways for a fraction Call Toll Free of a timeshare investment. You’ll get 800-628-5011 additional weeks at all your favorite For more info and a peek at some resorts and pay only for what you use. of our travel specials, visit And at Major Getaways, you actually get what you pay for — www.MajorGetaways.com confirmations average 94% every year since 1995— far higher than the major exchanges. Plus, as a member we’ll pay you cash for your banked week! www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 29 Sep/Oct, 2006 EXCHANGE PLACE European exchanges Exchanging to European resorts is different... The accommodations tend to be more basic, smaller size units, and just “clean and comfortable,” as opposed to our American preference for larger and more luxurious accommodations. But you cannot exchange to a foreign country and expect to stay in “American like” resorts, unless you choose an American hospitality brand name (Marriott, Hilton, Hyatt, Sheraton, etc.) who specifically went to Europe to build “American style” hotels to attract the American traveller. One of my most memorable exchanges was to the simpliest, smallest and most basic resort. Located in Mallorca, which is one of Spain’s Balearic Islands in the mediterranean. I rated it as one of my best exchanges because: -location, location, location - right across from the beach, all shops and restaurants right outside my door. So no car rental necessary either! -clean -safe -had everything I needed -fully equipped kitchen -great staff, very attentive to requests Looking at the above list, isn’t that what is most important when you are away from home? Being an independent boutique (small) resort it didn’t have many units, but I was only staying in one of them, so does it really matter what size the resort is? Every night I fell asleep to the gentle rush of the waves, and awoke the next morning with gentle sunshine peeking around the white organza curtains blowing in the ocean’s breeze of the French doors right next to my bed. Not to experience European resorts because you have heard they are “not as big, luxurious, or have as many organized activities” as our home based American resorts is to truly be missing out on a wonderful part of the world - full of history, art, and cultural events just an overnight flight away. Remember you are only a guest for 7 nights, not looking to own it. So try an exchange to Europe and stay in their vacation style accommodations. Rather than complaining that it is not like your home resort, as the saying goes “when in rome, do as the romans do.” Joanne Regnault, Cranston, RI It is not cheap We recently returned home from a vacation in Scotland and Northern England. The tour included stops in Edinburgh, Scotland and Lincoln, England. While in Lincoln, we visited the Lin- coln Cathedral where some of the DaVinci Code was filmed. Some members of the tour, who had read the book and/or seen the movie, also went to Rosslyn Chapel while in Scotland. This latter was reported to be very interesting, as was the Lincoln Cathedral. Europe may expect many American visitors, but it will not be cheap. While we were there, the dollar was running $1.71 to $2.00 or more to the English Pound. I spoke with someone this past week, who indicated the dollar is not very strong against the Euro dollar either. I just hope everyone understands that all of those souvenirs, personal gifts, information books, etc. will cost more than expected. Often this is not realized until the credit card statements arrive after returning home. James R. Moyes, M.D. www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 30 Sep/Oct, 2006 COMPARISON CHART OF NAME OF COMPANY INITIAL MEMBERSHIP FEE TO JOIN RCI PLATINUM INTERCHANGE Usually included with No membership fees. purchase from developer or member resort. INTERVAL TRADING PLACES INTERNATIONAL INTERNATIONAL Included with purchase from developer of member resort. Transferable without charge. Eligible owners may self enroll at renewal-fee rate. No membership requirement to exchange. Optional vacation club offered. RESORTS AVAILABLE More than 3,700 affili- 700+. Resorts are not More than 2,000 resorts 500+. Not all resorts are ated r esorts worldwide. under contract. Empha- in 75 countries under under contract, but must be inspected and apsis on individual owner contract. proved. service and affiliation. EXCHANGE FEES Internal - same resort External-different resorts $164- domestic-internal $99 - domestic -internal $135 - domestic $149 - international or external $119- international. $39 - guest certificate $199- international. $109 - $159 depending on optional member status. Fee payable when placing exchange request. Points reservations: $49 for 1 -2 nights, $79 for 3 4, $99 for 5 or more nights. ANNUAL DUES $89 for Weeks; $99 for Points. None $84 for 1 year; $215 for 3 None/$79 Optional. years. Interval preferred upgrade is $54/yr. BANKING OPTIONS Deposit first, request exchange 1 year before or 2 yrs after date of deposited Week. No banking with Points; ceding applies. Request first and deposit week when exchange is confirmed, or bank week for exchange up to 18 months after date of deposited week. Three options: Request first, or deposit week first and have a 3 year exchange window, or use flex-change for last minute exchanges. UPGRADES For Weeks, subject to availability, based on trading power. $87 per week on sea- No restrictions apply to Fees and availability son and/or size, if avail- exchanges under 60 subject to membership able. days. status. DIRECTORY Weeks and Points directories highlight resorts, membership benefits, maps, cruises, services, other vacation options. Available online; search by region or resort. Full color directory of the 220 most exchanged resorts. Website with complete descriptions and photos, daily updated list of available weeks and rentals. Annual 4 color 500 page directory lists all member resorts with full information and photos. Also available online. 100s of most often requested resorts, with complete description of amenities. Full color, 72page directory for club members. EXCHANGES MADE 2,625,867 in 2005. 30,000+ in 2005. 877,000 in 2005. Not provided. COMMENTS RCI Community is an exchange network of over 3 million timeshare owners worldwide who experience vacations through RCI’s weeksbased and RCI’s points-based exchange networks. Exchange and discount rental company since 1986. Resort management, Tricom Management, Inc. since 1979. Registered and DRE licensee Owner Rental program. Full-service travel agency offers below market rates on airfares and car rentals. Online services include exchange, Getaways for additional weeks and full-service travel. Golf program. WorldPoints Visa credit card provides benefits. Over 33 yrs in vacation industry offering consumers and developers exchange (can request exchange or deposit online), rental, travel agency, resales and resort management services. (Season or unit) LOCATION/PHONE/ 9998 N. Michigan Road Carmel, IN 46032 INTERNET 800/338-7777 (weeks) 877/968-7476 (points) www.rci.com 1300 N. Kellogg Dr., Suite B. P.O. Box 431920 Anaheim, CA 92807 Miami, FL 33243-1920 800/854-2324 800/622-1861 714/777-3700 [email protected] 305/666-1861 www.platinuminterchange.com www.intervalworld.com Can request exchange at time of deposit or may bank week and exchange up to three years later. Can search first before deposit. 23807 Aliso Creek Road, Laguna Niguel, CA 92656 800/365-1048 949/448-5150 [email protected] www.tradingplaces.com TimeSharing Today Page 31 Sep/Oct, 2006 EXCHANGE COMPANIES HAWAII TIME SHARE EXCHANGE None required. DIAL AN None required. SAN FRANCISCO EXCHANGE TRADING PLACES MAUI No fee required for Gold None Membership. Optional Platinum Membership offers more features and benefits. NAME OF COMPANY INITIAL MEMBERSHIP FEE TO JOIN Resorts throughout Ha- Any resort deposited is waii, U.S. mainland and available for exchange. international destinations. 1200+ resorts, most are Gold Crown/Five Star or equal. Affiliations with developers and resorts. Kraus-Anderson resorts in Maui, Kauai,Colorado. Resorts deposited are available for exchange. RESORTS AVAILABLE $69- internal $89- external $115- U.S.,Canada, Mex $140- Hawaii, Central & South America & further No charge for guest cer- abroad. tificates Fee payable upon confirmation of exchange. $129 -$149 - domestic or international, depending on membership status. Fee payable upon confirmation of exchange. No charge for Platinum member guest certs. $129 - Internal $139 - External $159 - International $90 - Extension fee EXCHANGE FEES $49 for one yr, $125 for 3 None. yrs and $199 for 5 yrs. None. Optional Platinum None membership is $199 fir 3 years, $299 for 5 years. Search first option or Bank and save your deposit week up to two week for up to 3 yrs. years in advance. or Search/Enter your request and bank later. Can deposit or request first depending on membership status, or bank week and request exchange within 2 years after date of deposit. Internal - same resort External-different resort Fees payable when exchange confirmed. No charge for guest certs. Two year credit on all deposits. Search first option and extension program for expiring weeks. ANNUAL DUES BANKING OPTIONS $175 for unit size up- No charge for upgrades, Fees and availability de- Upgrade fees apply, UPGRADES grade. pend on membership subject to availability. if available. (Season or unit) status. Website at www.htse.net list resorts with weekly updates. Members can go online to check availability for exchanges and rentals. Website directory and Directory is available on Annual printed directory also available online at “TimeTraveller” directory Website. www.tpmaui.com. (Australia/New Zealand) and “Worldwide Destinations” directory. 4,000+ in 2005. Not released. Not released. Not provided. EXCHANGES MADE Exchange, rental and travel company specializing in Hawaii. Receive a bonus week when depositing a future Hawaii week. On-line booking engine. Members can view their account, deposit their weeks, choose, confirm and print vacation exchanges, view past and present exchanges, all from our website, live on-line 24/7. Specializing in the highest rated resorts in the U.S., Mexico, Canada, Caribbean, and Western Europe. Must own a qualifying Gold Crown/ Five Star resort to qualify for exchanges. Specializes in Hawaii and West Coast. Website has available exchanges, rental specials and discounted car rentals. Travel insurance available. Independently owned. Not affiliated with Trading Places International. COMMENTS P.O. Box 1077 Koloa, HI 96756 866/860-4873 2845 Nimitz Blvd, Ste E San Diego, CA 92106 800/468-1799 800/468-5799(from Mexico} www.daelive.com [email protected] 185 Berry Street, Suite 5411 San Francisco, CA 94107 415/979-0870 800/739-9969 www.sfx-resorts.com 362 Huku Lii Place, Ste #207 Kihei, Maui, HI 97653 800/345-7301 808/875-9082 www.tpmaui.com [email protected] LOCATION/PHONE/ INTERNET www.htse.net [email protected] [email protected] DIRECTORY TimeSharing Today Page 32 Sep/Oct, 2006 Looking for a solution to the confusion? Timeshare Relief has been a huge, huge plus for us. I feel very relieved not to have to have the burden of the timeshare anymore. – JAN & JOE BONANNO, Phoenix, AZ Timeshare Relief has really been wonderful. It’s really been a good experience. Effortless. Easy. Done. Relief. – JANICE BORST-SMITH, San Pedro, CA Getting rid of the timeshare with Timeshare Relief was one of the very best things that ever happened, besides my wife. – DANIEL NELSON, Denver, CO C ALL 1-800-399-7958 www.timesharerelief.com Toll-Free: 866-859-5769 (JRNY) [email protected] Carefree Journeys is a world-class leader in providing five star travel accommodations exclusively to it’s members. We provide you with a hassle free traveling experience for all your travel needs. Membership allows you to experience the benefits of luxury resort ownership free of the bonds resort ownership. When contacting us during off hours, please feel free to leave a message or email and a Carefree Journeys Representative will contact you within one business day. www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 33 Sep/Oct, 2006 AROUND THE INDUSTRY Fairfield to build resort in Wisconsin Dells Fairfield Resorts has announced plans for The Inn at Glacier Canyon, a new 201-unit resort now under construction adjacent to the Wilderness Hotel and Golf Resort in Wisconsin Dells, WI. The resort’s first phase is scheduled to open in late spring 2007 and will have 102 units ranging from one- to four-bedroom, including 18 luxury penthouse-style Presidential units. Construction on the second phase of 99 units is scheduled to start by fall 2007. The resort will become Fairfield’s second in the Dells area, and will provide Fairfield owners and guests with direct access to one of the area’s most popular indoor and outdoor water park attractions at the Wilderness Hotel and Golf Resort. Its three indoor water parks total nearly 250,000 square feet and the outdoor water parks have more than 200,000 square feet. The resort area also includes a 30,000 square foot indoor play park and an outside ice sking rink. An 18-hole golf course will open at the resort in 2007. VRI acquires ORE Vacation Resorts International (VRI) has announced the purchase of Owners’ Resorts & Exchange Inc. (ORE). ORE has been headquartered in Salt Lake City, Utah for the past 15 years and those offices will remain in tact and operational with the existing team members, under the direction of VRI. This purchase adds 25 resort associations in ten states to VRI. ORE also offers an internal exchange program and manages a program called Multi-Resort Ownership Partnership (MROP) (a weeks based vacation club) that includes over 65 resort locations. Some of the new resort locations included in this purchase are Jackson Hole, Wyoming; Mesquite, Nevada; Pinetop, Arizona; Ruidoso, New Mexico; Sun Valley, Idaho; Waikiki and Kauai, Hawaii and several locations in Utah, including Park City. Hilton breaks ground The Hilton Grand Vacation Company has started construction on a 331-unit timeshare development at Hilton Hawaiian Village in Honolulu. The project, to be known as the Grand Waikikian, will be housed in a 38-story building that will include a retail shopping arcade, beachside restaurant and a pool with slides and a lazy river. Cendant spins off its expanding timeshare business In a move that will create one of the world’s largest publicly traded hospitality companies, Wyndham Worldwide Corporation was spun off from Cendant Corporation and begin trading on the New York Stock Exchange under the symbol WYN. Wyndham Worldwide, which became a member of Standard & Poor’s S&P 500 index this week, is a global leader in leisure travel accommodations and a major provider of products and services to business-to-business customers. Its three business segments include: • Wyndham Hotel Group, one of the world’s largest hotel franchisors and a provider of hotel management services; • RCI Global Vacation Network, operator of the world’s largest vacation exchange network and one of the largest vacation rental networks; and • Wyndham Vacation Ownership, the world’s largest developer of vacation ownership resorts in terms of owners and resorts. This segment is comprised of the Fairfield and Trendwest timeshare resorts, which will continue under their present names. Wyndham has also announced plans to construct a Wyndham-brand hotel and spa at the Fairfield Orlando at Bonnet Creek Resort currently being developed. The Fairfield portion of the 70-acre resort complex will have 1,594 timeshare units in nine towers when completed. Wyndham continued its expansion by acquiring the five-resort Hawaiian chain owned by Pahio Resorts. The five Kauai- TimeSharing Today Page 34 Sep/Oct, 2006 based resorts have more than 400 units and about 20,000 owners. The resorts are Bali Hai Villa, Ka ‘Eo Kai, Kauai Beach Villas, Shearwater and Makai Resorts. No announcement was made as to whether these resorts would operate under the Wyndham brand or be folded into Fairfield or Trendwest. Westin in Aruba Starwood Vacation Ownership plans to launch the first Westin timeshare resort in Aruba, to be built on land adjacent to the Westin Aruba Resort Spa & Casino. Plans call for 154 two-bedroom villas. The hotel and timeshare resort are on a 7.5 acre beachfront parcel in the Palm Beach area north of Oranjestad. Timeshare sales will start early next year. Vino Bello opens Napa, California is the site of the most expensive (per unit) timeshare resort ever built by Shell Vacations. Its new 116-room flagship resort opened in July in an area that attracts more than 10 million annual visitors, but had only 3,000 hotel rooms, mostly in small bed and breakfasts. Units include large-screen flat panel TVs in the living room and each of the bedrooms, a Jacuzzi tub in the master bedroom and porches with views. Resort amenities include a swimming pool, children’s pool with water spray playground, and a state-of-the-art exercise facility. Shell Vacation Club members will also have access to a Tuscan inspired restau- rant in the adjacent hotel that opened at the same time. Awareness grows According to a recent study, familiarity with the “timesharing” concept has grown from 68% of active leisure travelers in 2000 to 86% in 2006. For “vacation ownership,” the increase went from 39% of active leisure travelers in 2000 to 59% in 2006. www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 35 Sep/Oct, 2006 Log cabins in TN Vistana expands Global Connections, a travel club with more than 100,000 members has acquired property in Gatlinburg, Tennessee, where it intends to construct vacation log cabin homes. Each two- or three-bedroom cabin will have almost 1,500 square feet featuring a master suite with a whirlpool bath, loft game room with pool table, flat screen TV, covered front porch and screened back porch with hot tub. The development of 60 log cabins, to be called White Oak Lodge and Resort, will include a large swimming pool and two “grottos” for lounging. The resort is close to the Great Smoky Mountains National Park. The Sheraton Vistana Villages in Orlando, Florida will be adding an additional 190 units to the property. This expansion, the Key West phase, will include the resort’s first three-bedroom units. Amenities in this phase include a swimming pool, game room, recreation center, fitness center and beach. The resort currently has 500 units and will have a total of 1,425 when completed. Marcus sells weeks The Marcus Corporation has sold the remaining inventory in its Marcus Vacation Club at Grand Geneva to Orange Lake Resort and Country Club of Orlando, FL. Marcus had opened the first units in 2000 when it started its vacation club. However, Marcus had only one timeshare development and determined that it would make more sense for the vacation club to be run by Orange Lake, a company with more experience in operating a vacation club. Marcus will continue to provide management and hospitality services at the site. VacationGuard exhancements VacationGuard Inc., a Washington State based insurance agency that develops niche travel protection products, has enhanced its existing menu of travel protection benefits offered to timeshare owners. The company provides coverage for financial loss when vacation owners’ plans are altered or cancelled by illness, weather, accidents or delays. Now, benefits are available for recreational resort and international trips that include coverage for equipment rental delay, low snow triggers, and search and rescue operations. The company has also introduced Identity Theft, which provides emergency cash and assistance services for VacationGuard policy holders following a theft incident occurring within their annual VacationGuard plan period, even if they are traveling internationally. Intrawest acquired The Intrawest Corporation, a public company which operates Club Intrawest and nine resorts, including Whistler, Tremblant and others from Mexico to Hawaii and Florida, is being acquired for $1.8 billion by a private equity firm. After approval is secured from regulators and shareholders, the deal is expected to close in October. There was no announcement of what effect, if any, the acquisition would have on current Club Intrawest members Fairfield sales in HI Fairfield Resorts has begun selling timeshares at Fairfield Hawaii at Waikiki Beach Walk, its newest resort in Hawaii. The resort is scheduled to open in December. Fairfield’s first resort on Oahu, the Fairfield Hawaii at Waikiki Beach Walk will have 195 units, with 95 one-bedroom units, 83 two-bedroom units and 17 presidential suites. The resort is part of a large development project that will include specialty retailers, hotel, restaurants and outdoor entertainment venues. Timeshare Title, Inc. 866-347-1061 www.timeshare-title.com Closing’s Starting at... 00 $295. Prompt & accurate timeshare closing SERVICES www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 36 TSToday Anywhere Pat Long of Stout, OH, is enjoying her magazine while on exchange into Melia Vacation Club at Melia Tropical, Dominican Republic. Sedona, AZ tips By Harriet Breslow I know that you have printed two articles this past year on Sedona, but I wanted to add a few tips that have not been previously mentioned that could enhance your readers’ vacations there. First of all, when we arrived, we immediately bought a Styrofoam ice chest and lunch food to carry in the car. We also carried golf sport seats wherever we went,, and we used them if there was not a good place to sit down in the woods to eat or to rest. We were able to have wonderful picnics whenever and wherever we wanted. If you want to drive and park where you do any hiking or climbing on the red rocks, it is necessary to obtain a car parking pass. I recommend that you buy it on your first day for the whole week. You can buy it for $5 a day, $15 for the whole week., or $20 for a whole year. Any time you leave your car in the red rock country, you must display one of these passes. You can buy them in the Giant Stores or from the National Forest Visitor Center. There is a center right off the main highway in Oak Creek Village which is located just south of [email protected] Timeshare Resales Some of the best prices ever offered Save $$$$$$$$ Buyers 800-832-7995 Sellers 800-489-4144 We have one of the largest inventories of timeshares in the United States at the best prices. Visit us at www.resortmart.com Resort Mart Real Estate Sep/Oct, 2006 Sedona. Because we waited a couple of days to buy one, we missed some good opportunities to get out of the car and explore. When we finally stopped at the Visitor Center, we also obtained a newspaper that had very good detailed maps of all the trails as well as helpful information about the area. Although you can get some of these papers in other places, getting them from the rangers gives you the opportunity to get their suggestions on an itinerary that best fits your interests. The hotels are helpful when it comes to booking tours, but the rangers are the experts on trail information. When we stopped at Montezuma’s Castle, south of Sedona, we were disappointed that we could not go into the ruins. We were therefore very happy when we visited the Indian ruin at Palatki. You can actually go inside the small rooms. This ruin is only open Friday through Monday, and you need a reservation to visit it. There is a small amount of hiking up to the ruin on one side of the cliff and to the Indian art work on the other side . There is a ranger at each location, and they are more than happy to give you a lot of history about the area. They love their work and it shows. After we left the ruin at Palatki, we drove on to Boynton Pass and ended up at Enchantment, which is one of the most beautiful resorts I have ever seen. It is completely surrounded by the red rocks of Boynton Canyon, and the scenery is spectacular. It is very exclusive, as rooms start at $395 a night in low season. When we arrived at the gate, the guard told us that we could not go in, but then he added with a smile, “Did I hear you say you wanted to visit the gift shop?” Of course, we said yes, and he let us in. Other people we met told us that they had gone there for a drink at sunset, and they had told the guard they were going there for dinner. One of your previous articles mentioned the Verde Canyon Railroad ,which I also highly recommend . I would like to add that it is important to book a first class ticket and to sit on the right side of the train as it goes forward. The ride is four hours long and passes the same scenery in each direction. Passengers do not change seats during the ride, and www.tstoday.com for back issues, message boards, Resale Value Tracker and much more TimeSharing Today Page 37 all the good scenery is on the right hand side. All the seats on the right hand side are placed in groups of two. So if you are with a group of four, it would be better to split up for the ride. In first class you sit on cushioned seats, are served finger food with opportunity to buy drinks, and have only 36 passengers in a car. In second class, you sit on seats that you would find on a school bus, and the number of passengers in each car goes as high as 86. There are open air cars in between the various cars so that you can get a better view, but we spent most of our time in our first class car. Although they served one free glass of wine or soft drink, I would suggest that you take your own beverage, and you can even pack a lunch, as the ride goes from 2:30 to 6:30 in the afternoon. We took a balloon ride while in Sedona, and although the company said that they flew over the red rocks, they did not. The only company that takes you close to the red rocks is the Red Rock Balloon company, and their reservations are booked far in advance. If you are interested in booking a ride, it would be best to book at least a month ahead. We recommend Picassos Restaurant for good pizza and interesting salads. This restaurant has won all kinds of awards. We also loved the Hideaway Restaurant for good Italian food that is very moderately priced. If you eat outside, you get a great view of Snoopy in the red rocks. Baby Boomers and Empty Nesters Lead in Vacation Ownership, According to New Study The American Resort Development Association (ARDA) International Foundation recently released preliminary results of the new 2006 Timeshare Resort Owners: Who They Are Why They Buy study. The study of 938 recent timeshare buyers was conducted by Ragatz Associates and was officially released last month. Of recent buyers, only 18.5 percent are under 40, whereas 30.4 percent are 60 and over (and 8.8 percent are 70 and over), according to the study. Another 23.0 percent are in their 40’s, and 28.1 percent are in their 50’s. By comparison, among all owners, 9.3 percent are under 40, 40.2 percent are 60 or over (15.5 percent are 70 or over), 21.0 percent are in their 40’s, and 29.5 percent are in their 50’s. Only 31.4 percent of recent buyers have children under 18 years of age living at home. For all owners, this proportion is even lower at 24.9 percent. This figure is down from 36.4 percent for those purchasing in 1996 and 34.3 percent of those purchasing in 2002, in accord with the aging baby boom generation. The study showed a dramatic increase in the number of single females as recent buyers with the proportion of single females increasing from 8 percent in 1996 to 12.7 percent in 2005, a 58.5% increase. At the same time, the percentage of single male buyers has remained fairly consistent, with 4.1 comprising new buyers in 1996 compared with 4.3 percent in 2005. Overall, nearly one in five new buyers is single (17%). The study also showed: • 83.0 percent are couples, whereas 17.0 percent are singles; • 31.4 percent have children under 18 living at home; and, • 41.5 percent are in their 40’s or younger, whereas 30.4 percent are in their 60’s or over. “With the profile of the average timeshare buyer becoming increasingly diverse across population segments, this study underscores the flexibility and value of vacation ownership products for a broad range of consumers and lifestyles,” said Howard C. Nusbaum, ARDA’s president and CEO. “This study will be of great interest to those in the industry in terms of how timeshare is marketed and to whom. The owner base is shifting in accordance with the general population with an increasing number of empty nest couples and single women.” Sep/Oct, 2006 Because you need protection, contact. x Quick and Professional x We offer a diversity of services to meet the needs of our clients. x Licensed bonded and insured Toll free 1-877-889-2373 www. timeshareclosingservices.com TRI WEST Home of the Timeshare BLUEBOOK© & Vacation Gallery 800-423-6377 triwest-timeshare.com www.tstoday.com for back issues, Resort Report Cards, articles on resorts and much more Whatdyameanhurricane? They are out there. Looming. Some bad. Some not so bad. Why risk your vacation, much less your maintenance and exchange fees, on something as unsure as hurricane season? You can’t predict the weather, but you can protect against it. For vacation peace of mind, go to www.vacationguard.com/buy/VG3600/XGPP or just call us at 866.314.9480. VacationGuard products are underwritten by Nationwide Mutual Insurance Company, Nationwide Life Insurance Company, and Nationwide Mutual Fire Insurance Company. Nationwide, the Nationwide framemark and On Your Side are federally registered service marks of Nationwide Mutual Insurance Company. VacationGuard is a federally registered service mark of VacationGuard, Inc. TimeSharing Today 26 Franklin Street Tenafly, NJ 07670 PERIODICALS POSTAGE PAID AT HANOVER, NH This side is the EZ Renewal Coupon If the # above your name on the label is 89, you need to renew your subscription now. Renew at www.tstoday.com or Clip and Mail this EZ Renewal coupon with your check or credit card information. 12 issues for $24 (US$27 outside U.S.) 24 issues for $39 (US$45 outside U.S.) Card #: Exp:
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