® Official Journal of the International Trademark Association Using Daubert-Kumho Gatekeeping to Admit and Exclude Surveys in Lanham Act Advertising and Trademark Cases Richard J. Leighton “Did He Really Say That?” Survey Evidence in Deceptive Advertising Litigation William W. Vodra Randall K. Miller Assessing Trademark Significance: Genericness, Secondary Meaning and Surveys Vincent N. Palladino Experimental Design and the Selection of Controls in Trademark and Deceptive Advertising Surveys Jacob Jacoby Litigation Surveys—Social “Science” as Evidence Michael Rappeport Vol. 92 July-August, 2002 No. 4 Vol. 92 TMR 857 ASSESSING TRADEMARK SIGNIFICANCE: GENERICNESS, SECONDARY MEANING AND SURVEYS By Vincent N. Palladino∗ I. INTRODUCTION The notion that secondary meaning and genericness are opposite sides of the same coin follows logically from the nature of trademarks. If a term has trademark significance (secondary meaning), it cannot be a generic term, and if a term is generic it cannot have trademark significance. There is, however, far from unanimous support in the law for this straightforward notion. On the contrary, the de facto secondary meaning doctrine rejects the opposite sides of the same coin concept, holding that a term that acquires secondary meaning cannot be protected as a trademark if the term is generic. This article considers the relationship between secondary meaning and genericness, including surveys that are designed to explore those issues. Part II maintains that in multiple product situations secondary meaning and genericness are opposite sides of the same coin and application of the de facto secondary meaning doctrine is misplaced. Part III discusses two survey formats that reflect the view that secondary meaning and genericness are opposite sides of the same coin in multiple product situations. Part IV considers the difficulty of assessing trademark significance in unique product situations. It also considers how the observations made in Parts II and III can contribute to the design of a survey intended to assess trademark significance in those situations. II. TRADEMARK AND NON-TRADEMARK SIGNIFICANCE A. Overview The issue in a trademark case involving an allegedly generic term is a neutral one: is the term a trademark, or is it not a trademark because it is generic. Because secondary meaning is a synonym for trademark significance, that neutral question ∗ Partner in the firm of Fish & Neave, New York, New York, Associate Member of the International Trademark Association; former Editor-in-Chief of The Trademark Reporter®; member of Brand Names Education Foundation (BNEF); Co-chair of the BNEF Ladas Memorial Award Subcommittee; member of the Publishing Board. 858 Vol. 92 TMR becomes: does the term have secondary meaning or does it not because it is generic. This notion that secondary meaning and genericness are opposite sides of the same coin finds support in the law. On the other hand, the de facto secondary meaning doctrine rejects this view. These conflicting views can be reconciled by applying the opposite sides of the same coin approach in multiple product situations and limiting the de facto secondary meaning doctrine to unique product situations. This approach not only reconciles two conflicting branches of the law, it also allows the genericness doctrine to serve the purpose for which it is designed. The genericness doctrine assures that all producers of a type of product may employ a term they need to use in marketing that type of product. However, the de facto secondary meaning doctrine requires application of the genericness doctrine even when multiple producers of a type of product do not need to use a term in marketing their products. Accordingly, the doctrine should not be applied in multiple product situations. B. The Relationship Between Trademarks and Non-Trademarks A trademark is “any word, name, symbol, or device, or any combination thereof” that a person uses or in good faith intends to use in commerce “to identify and distinguish his or her goods, including a unique product, from those manufactured or sold by others and to indicate the source of the goods, even if that source is unknown.”1 By identifying the goods of one producer and distinguishing them from the goods of others, a trademark indicates the source of goods.2 Certain words are not trademarks because they do not perform this function. Non-trademarks include words that merely describe some characteristic or feature of goods3 and words that are the generic names of goods.4 Permitting one party to own a trademark, which identifies the goods of that party and distinguishes them from the goods of others, promotes competition.5 Conversely, permitting one party to appropriate non-trademarks impedes competition, because those 1. 15 U.S.C. § 1127 (Supp. 2001). See also United Drug Co. v. Theodore Rectanus Co., 248 U.S. 90, 97 (1918); McLean v. Fleming, 96 U.S. 245, 254 (1878). 2. Qualitex Co. v. Jacobson Prods. Co., 514 U.S. 159, 163, 34 U.S.P.Q.2d 1161, 1163 (1995) (“to identify and distinguish the goods—i.e., ‘to indicate’ their ‘source’”; “identifies and distinguishes a particular brand (and thus indicates its ‘source’)”) (emphasis added). 3. 2 J. Thomas McCarthy, McCarthy on Trademarks and Unfair Competition, § 11:16 at 11-21 to 11-23 (4th ed. 2002). 4. Id., § 12:1 at 12-3 to 12-4. 5. Trademarks are said to be the “essence of competition.” S. Rep. No. 79-1333 (1946), reprinted in 1946 Code Cong. Ser. 1274, 1275. Vol. 92 TMR 859 who compete with that party in the sale of a type of goods should be free to use terms that describe6 or name7 the type of goods they sell. Although both descriptive terms and generic terms differ from trademarks and both serve the competitive need described above, the law does not treat these two types of non-trademarks in precisely the same way. 1. Trademarks and Descriptive Terms A descriptive term can become a trademark when, in the public mind, it acquires the distinctiveness that characterizes a trademark, namely, the ability to indicate source by identifying the goods of one producer and distinguishing them from the goods of others: [D]escriptive words on a product . . . can come to indicate a product’s origin. In this circumstance, trademark law says that the word . . . , although not inherently distinctive, has developed “secondary meaning.”8 Implicit in this principle are three concepts. First, as applied to goods, a trademark and a descriptive term are mutually exclusive in that a descriptive term lacks the source-indicating distinctiveness that characterizes a trademark. Second, a descriptive term has an initial non-trademark meaning. Third, a descriptive term can acquire secondary trademark meaning with respect to certain goods. When a descriptive term has been converted into a trademark for certain goods, a party other than the trademark owner may not use the descriptive term as a trademark under circumstances that are likely to cause confusion.9 However, a party other than the trademark owner may use the descriptive term “otherwise than as a mark . . . fairly and in good faith . . . to describe the goods . . . of such party.”10 For example, even if one party establishes 6. See, e.g., 2 McCarthy, § 11:18 at 11-26 to 11-27 (“[A]ll sellers should be free to truthfully use [descriptive] terms to describe their merchandise. . . . No one seller should be allowed the exclusive right to describe a product by its primary characteristic, and thus preempt or limit competitors’ use of the term to describe their own products.”). 7. Vincent N. Palladino, Genericism Rationalized; Another View, 90 TMR 469, 471 (2000) (“fundamentally, the genericness doctrine prohibits exclusive appropriation by one party of a term that others need to use in order to compete in a market for goods or services”) (citing 2 McCarthy, § 12:2). 8. Qualitex, 514 U.S. at 163, 34 U.S.P.Q.2d at 1162-63 (certain authorities omitted). Accord Restatement (Third) of Unfair Competition § 13 (1995) [hereinafter referred to as Restatement Third] (a designation acquires secondary meaning when it “has become distinctive, in that, as a result of its use, prospective purchasers have come to perceive it as a designation that identifies goods” in a certain way, namely, as goods “produced or sponsored by a particular person, whether known or anonymous”). 9. E.g., Centaur Communications v. A/S/M Communications, 830 F.2d 1217, 4 U.S.P.Q.2d 1541 (2d Cir. 1987). 10. 15 U.S.C. § 1115(b)(4) (1998). 860 Vol. 92 TMR trademark rights in CLEAR for bottled water, another party may describe its brand of bottled water as appearing “clear as a lake on a bright summer day.” 2. Trademarks and Generic Terms Like a descriptive term and a trademark, a generic term and a trademark are mutually exclusive.11 However, in certain other respects, the relationship between trademarks and generic terms differs from the relationship between trademarks and descriptive terms. First, unlike a descriptive term, a generic term does not necessarily have an initial non-trademark meaning; some generic terms have an initial non-trademark meaning,12 while other generic terms were initially trademarks.13 Still others were chosen as trademarks, but were challenged as generic before it was clear whether or not they were regarded by the public as trademarks.14 Second, because a generic term does not necessarily have an initial non-trademark meaning, one cannot necessarily inquire as to whether it has acquired a secondary trademark meaning. That inquiry is relevant only to the first category of generic terms, namely, generic terms that have an initial non-trademark meaning.15 In the case of a generic term that was initially a trademark,16 the question is whether the term has lost its initial trademark meaning, not whether it has acquired a secondary trademark meaning. In the case of a term chosen as a trademark, but challenged as generic while its status is in doubt,17 the question does not fit neatly into either of the first two categories. 11. 2 McCarthy, § 12:1 at 12-4. This is not to say that a term may not have a dual significance, being regarded by some members of the public as a trademark and by others as a generic term. It also does not exclude the possibility that occasionally a term may be a “hybrid,” functioning as a brand name while also being used as a shorthand designation for a type or category of product. However, the law requires one to assess the primary significance of even dual and hybrid terms. See Jerre B. Swann & Vincent N. Palladino, Surveying “Genericness”: A Critique of Folsom and Tepley, 78 TMR 179 (1988). 12. E.g., Harley-Davidson, Inc. v. Grottanelli, 164 F.3d 806, 811, 49 U.S.P.Q.2d 1458, 1461 (2d Cir. 1999) (holding that “hog” was generic before plaintiff claimed it was its trademark). 13. E.g., Houghton Elevator Co. v. Seeberger, 85 U.S.P.Q. 80 (Comm’r Pat. 1950) (canceling registration of ELEVATOR). 14. See, e.g., the disputes that arose soon after “LA” was first used for beer. G. Heileman Brewing Co. v. Anheuser-Busch Inc., 676 F. Supp. 1436, 6 U.S.P.Q.2d 1481 (E.D. Wis. 1987), aff’d, 873 F.2d 985, 10 U.S.P.Q.2d 1801 (7th Cir. 1989); Anheuser-Busch Inc. v. Stroh Brewery Co., 750 F.2d 631, 224 U.S.P.Q. 657 (8th Cir. 1984). 15. See supra n.12. That the inquiry is relevant does not mean that the law readily affords such terms trademark status. On the contrary, the de facto secondary meaning doctrine refuses to afford such terms trademark status. See infra n.36. 16. See supra n.13. 17. See supra n.14. Vol. 92 TMR 861 Rather, the question is more nearly whether the term—such as “LA” for beer—is perceived as a trademark as the first user intended or as a generic term despite the first user’s intent, when its status is challenged. As in the case of a descriptive term that acquires distinctiveness, a term that is one party’s trademark and thus is not a generic term may not be used by another party as a trademark under circumstances that are likely to cause confusion.18 However, there is no “fair generic use” right that parallels the fair descriptive use right. If a term is one party’s trademark, e.g., TEFLON for non-stick coating, another party may not use the term “teflon” as the generic name of such party’s nonstick coating otherwise than as a trademark fairly and in good faith.19 C. The Central Question in the Relationship Between Trademarks and Generic Terms In all three categories of generic terms,20 the real question is a neutral one: is the term at issue a trademark, or is it not a trademark because it is generic, i.e., does the term identify the goods of one party and distinguish them from the goods of others, or does it not.21 Logically, the answer to this question should not turn on how the term started out and what became of it over time. 18. E.g., Coca-Cola Co. v. Overland, Inc., 692 F.2d 1250, 216 U.S.P.Q. 579 (9th Cir. 1982). 19. This is not to say that a term may not be a trademark for one product and a generic term for another. For example, IVORY can be a trademark for soap although “ivory” is a generic term for the material that makes up an elephant tusk. The absence of a fair generic use right may reflect the fact that exceedingly few terms with an initial generic meaning acquire trademark significance. See supra n.15. Thus, the law sees no real need to preserve the public’s right to use the trademark in its initial non-trademark sense. Moreover, even in those rare cases where a generic term acquires trademark significance, the acquired trademark significance supercedes the initial generic significance. Once the term is a trademark for a product, there is no other sense in which the term may fairly be used because the term was initially only a generic name for a product, not a term in the language that existed apart from the product it named. 20. See supra nn.12-14. 21. The closest approximation of this principle is probably Learned Hand’s well-known statement that the “single question . . ., in all these cases, is merely one of fact: What do the buyers understand by the word for whose use the parties are contending?” Bayer Co. v. United Drug Co., 272 F. 505, 509 (S.D.N.Y. 1921). Some courts have said that Hand’s remark applies only to “cases of an invented or coined term which later has allegedly fallen into generic usage.” 2 McCarthy, § 12:11 at 12-27. However, logically, at least, there is no reason why a generic term having an initial (non-trademark) meaning could not acquire a secondary (trademark) meaning. The undoubted rarity of such an occurrence should not be confused with legal impossibility. See Jerre B. Swann, Genericism Rationalized, 89 TMR 639, 653-54 (1999). 862 Vol. 92 TMR For example, a term can be generic whether it lost its trademark significance or never had such significance in the first place.22 Logic also suggests that the concept of secondary meaning ought to have little or no place in the genericness inquiry if by secondary meaning we mean simply the process whereby a term lacking trademark significance acquires that significance over time. The concept of acquired distinctiveness, or secondary meaning, is irrelevant to genericness cases that involve a loss of trademark significance,23 and it does not clearly apply to genericness cases that involve a challenge to the status of a term whose significance is in doubt from the outset.24 Even in genericness cases where the secondary meaning concept might be said to apply,25 the question of how a previously generic term acquired trademark significance is really subsidiary to whether, at the end of the day, the term has such significance, i.e., is the term a trademark, or is it generic. Secondary meaning, however, is not the process whereby a term lacking trademark significance acquires that significance over time. Rather, it is the result of that process, namely, the association of a term with goods from a single source that enables the term to serve as a trademark by identifying the products of one company and distinguishing them from the products of others.26 As a synonym for trademark significance, secondary meaning has a central place in the genericness inquiry. The central neutral question in such an inquiry is: does a term have trademark significance, or secondary meaning, or does it not because it is generic. Viewed that way, secondary meaning and genericness are opposite sides of the same coin. D. Logic and the Law The logic of the “trademark—secondary meaning/nontrademark—genericness” inquiry discussed above, including the notion that secondary meaning and genericness are opposite sides of the same coin, finds support in some authorities, but is rejected by others. 22. Some courts do draw a distinction between these categories in assigning the burden of proving that a term is generic. 2 McCarthy, § 12:12 at 12-30. 23. See supra n.13. 24. See supra n.14. 25. See supra nn.12 and 15. 26. See, e.g., 2 McCarthy, § 15:48 at 15-77 to 15-78 (“The test of secondary meaning is the effectiveness of the effort to create it, and the chief inquiry is directed towards the consumer’s attitude about the mark in question: does it denote to him ‘a single thing coming from a single source?’”) (emphasis added) (quoting inter alia Carter-Wallace, Inc. v. Procter & Gamble Co., 434 F.2d 794, 167 U.S.P.Q. 713 (9th Cir. 1970); Vincent N. Palladino, Secondary Meaning Surveys In Light of Lund, 91 TMR 573, 580-83 (2001) (discussing authorities)). Vol. 92 TMR 863 1. Support for Opposite Sides of the Same Coin The Restatement Third, Unfair Competition ties both secondary meaning and genericness to public perception of the term at issue, suggesting that these concepts are, in effect, opposite sides of the same coin: Secondary Meaning (§13) [A designation acquires secondary meaning when] prospective purchasers have come to perceive it as a designation that identifies goods [produced or sponsored by a particular person, whether known or unknown].27 Genericness (§15) If prospective purchasers have come to perceive a trademark [a designation that identifies goods produced or sponsored by a particular person, whether known or unknown] . . . primarily as a generic designation for the category, type, or class of the goods . . . with which it is used, the designation is no longer eligible for [trademark] protection.28 The Restatement Third, Unfair Competition then explains that “[t]he ‘primary significance’ standard [applied to generic designations] is often traced to the Supreme Court’s decision in Kellogg, although the phrase there appears in the context of a discussion of secondary meaning. . . . The standard is often interpreted as a rule of majority usage.”29 Among the authorities cited in the Restatement Third, Unfair Competition for this proposition is McCarthy on Trademarks and Unfair Competition, which explains: The standard most often applied to determine whether a term is generic is not whether it has some significance to the public as the name of an article, but whether that is its principal significance. However, the Supreme Court turned this statement around and said that for a seller to prove trademark significance in a term challenged as generic, it must be proven that the “primary significance of the term in the minds of the consuming public is not the product but the producer.” But both word formulations arrive at the same result from different directions: Majority usage of the word is controlling. 27. Restatement (Third), supra n.8, § 13. 28. Id. at § 15. 29. Id. at 153-54 (emphasis added). 864 Vol. 92 TMR The point seems to be that where some customers regard the term as generic, while others regard it as a mark, the term must be placed either in the “generic” pigeonhole or in the “trademark” category. For example, if a survey showed that 75 percent of the public regarded the word as generic, then that is its “principal significance.”30 It is logical to conclude that a term has secondary meaning or trademark significance when—to track Restatement Third, Unfair Competition Sections 13 and 15—the relevant public “perceive[s] it [primarily] as a designation that identifies goods” “produced or sponsored by a particular person, whether known or unknown”31 rather than “primarily as a generic designation for the category, type, or class of the goods.”32 An unusually clear statement of the view that secondary meaning and genericness are opposite sides of the same coin appears in the district court opinion in Miller Brewing Co. v. Falstaff Brewing Corp., which was ultimately reversed by the First Circuit.33 There, the issue was whether LITE was a trademark or a generic term for beer. In concluding that plaintiff was likely to be able to prove that LITE was a trademark, the district court observed: I view “genericness” and “secondary meaning” as opposite sides of the same coin. A word is generic if it has no secondary meaning; conversely, if “the primary significance of the term in the minds of the consuming public is not the product but the producer, [i.e., the word has trademark significance]” then the word is not generic. Kellogg Co. v. National Biscuit Co., 305 U.S. at 118, 59 S. Ct. at 113.34 Explaining its conclusion, the district court added: [U]nder a proper analysis there is no such thing as a “generic” word with secondary meaning. If the consuming public does 30. 2 McCarthy, supra n.3, § 12:6 at 12-16 to 12-17 (citations omitted). 31. Concerning this possibility, see 5 McCarthy, § 32:190 at 32-316. (“There would seem to be no logical reason to require any higher percentage to prove secondary meaning than to prove a likelihood of confusion. There is a close relationship between the two doctrines. If the survey results are so strong and conclusive as to establish actual confusion, then some courts view the results as also being evidence of secondary meaning. But the rebuttal to this argument is that secondary meaning is an issue of validity, more akin to the majority usage test of genericness than to the significant number test of infringement.”). 32. See Am. Online v. AT&T Corp., 243 F.3d 812, 821-22, 57 U.S.P.Q.2d 1902, 1910 (4th Cir. 2001) (discussing AOL’s argument that a secondary meaning survey that asked respondents whether a product came from one company or more than one company provided evidence from which a jury could conclude that the “primary significance to the relevant public of the phrase ‘You Have Mail’ is to denote its source and therefore that the term is not generic”). 33. 503 F. Supp. 896, 209 U.S.P.Q. 137 (D.R.I. 1980), rev’d, 655 F.2d 5, 211 U.S.P.Q. 665 (1st Cir. 1981). 34. Id. at 907-08. Vol. 92 TMR 865 perceive the symbol as designating the producer rather than the product, then the generic label has been incorrectly applied. See S.S. Kresge Co. v. United Factory Outlet, Inc., 598 F.2d 694, 696-97 (1st Cir. 1979); Feathercombs, Inc. v. Solo Products Corp., 306 F.2d at 255-57. Cf. Food Fair Stores, Inc. v. Food Fair, Inc., 177 F.2d at 185 (conjunction of two “generic” words capable of designating producer). *** As Learned Hand stated, “The single question, as I view it, in all these cases, is merely one of fact: What do buyers understand by the word for whose use the parties are contending?” Bayer Co. v. United Drug Co., 272 F. at 509. If the acid test of a symbol’s capacity to differentiate is public perception, then the process of labelling for purposes of protectability cannot be undertaken without reference to that perception. . . . To label a word or logo “generic” in the face of the admitted presence of secondary meaning is to assert that every word has some absolute, inherently correct characterization that the law will discern without regard to what the public may think the word means.35 2. Rejection of Opposite Sides of the Same Coin: The De Facto Secondary Meaning Doctrine The de facto secondary meaning doctrine rejects the view that secondary meaning and genericness are opposite sides of the same coin. This doctrine holds that “[u]nder no circumstances is a generic term susceptible of [trademark] protection.”36 Put another way, secondary meaning, arising out of actual association of a term with the products of only one producer, is not recognized as de jure trademark significance if the term is considered generic. Rather than being the opposite of secondary meaning, genericness trumps secondary meaning. 3. Reconciling Conflicting Views Underlying the view that secondary meaning and genericness are opposite sides of the same coin is a simple notion: a term has secondary meaning when it identifies the goods of one producer and distinguishes them from the goods of others and lacks such trademark significance when it does not identify the goods of one 35. Id. at 906-07 (emphasis added). 36. Miller Brewing Co. v. Falstaff Brewing Corp., 655 F.2d 5, 7, 211 U.S.P.Q. 665, 666 (1st Cir. 1981), reversing the decision of the district court at supra n.33. 866 Vol. 92 TMR producer and distinguish them from the goods of others, i.e., when it identifies a category, type or class of goods.37 If one accepts this view, broad application of the de facto secondary meaning doctrine appears wrong for reasons that the Miller Brewing district court articulated: The insistence that no amount of secondary meaning can save a generic mark has been justified by an argument that deserves mention because of its plausibility. If, the reasoning goes, a single producer could appropriate the name of the product to his exclusive use, then competitors would not be able to call their version of the product what it really is. See, e.g., CES Publishing Corp. v. St. Regis Publications, Inc., 531 F.2d at 13. At first glance, this point appears eminently reasonable and virtually unarguable. I believe, however, that appearance is deceptive, for the conclusion is derived from the unsound premise that the “name” of a product is somehow definable apart from the commercial context in which it appears. If the public actually perceives a symbol as representing the product’s name, then no one producer will be able to appropriate that mark to his brand because secondary meaning and likelihood of confusion cannot be proved. If, however, the public perceives the symbol as representing the product’s origin, should a court refuse to protect the mark because it believes that the public has mistakenly attached brand significance to what is in truth a common descriptive name? I submit that the “true” meaning of a symbol can be nothing more, or less, than what the public thinks it means.38 There nevertheless may remain room for a narrower application of the de facto secondary meaning doctrine, which the above reasoning does not address. That is the unique product situation. The notion that secondary meaning and genericness are opposite sides of the same coin, as well as the Miller Brewing district court’s rejection of de facto secondary meaning, are most defensible where there is a category, type or class of goods that originate from more than one source. In that circumstance, it seems reasonable to recognize that secondary meaning is association of a term with goods from a single source and that where this association exists, the term can fairly be called a trademark, rather than a generic term for a category, type or class of goods that originate with more than one source.39 Conversely, the de facto secondary meaning doctrine is most defensible where the category, type or class of goods consists of 37. See supra nn.27-32. 38. 503 F. Supp. at 907 (emphasis added). 39. For a more complete discussion, see Vincent N. Palladino, Secondary Meaning Surveys In Light of Lund, 91 TMR 573, 585-91 (2001). Vol. 92 TMR 867 goods that originate from only one source. Then, there is more danger to a straightforward secondary meaning/genericness dichotomy. That is because “during a period of time when one source is the only seller of a product, the public might associate the generic name of the product with the single source seller merely because there is no one else on the market,”40 and granting that one source trademark rights in the product’s generic name would curtail competition after the single source period ends.41 One should be cautious in applying the de facto secondary meaning doctrine, even in unique product situations, for several reasons. First, unique products can be difficult to identify.42 More importantly, the Lanham Act warns against distinguishing between unique products and other types of products. The Lanham Act defines a trademark as any word, name, symbol or device, or combination thereof that a person uses or in good faith intends to use in commerce “to identify and distinguish his or her goods, including a unique product, from those manufactured or sold by others and to indicate the source of the goods, even if that source is unknown.”43 If this definition is to have any meaning, even a so-called unique product must in some way coexist with other products. Were that not so, the trademark for a unique product could not distinguish the trademark owner’s goods from the goods of others, as the definition requires. The Lanham Act also states: A registered mark shall not be deemed to be the generic name of goods or services solely because such mark is also used as a name of or to identify a unique product or service. The primary significance of the registered mark to the relevant public rather than purchaser motivation shall be the test for determining whether the registered mark has become the generic name of goods or services on or in connection with which it has been used.44 If the primary significance test works for products other than unique products45 and unique products are to be treated like other products for genericness purposes, it becomes very difficult to find room, even in unique product cases, for the de facto secondary 40. 2 McCarthy, § 12:49 at 12-118.2. 41. See 2 McCarthy, § 12:47 at 12-116; Miller Brewing Co., 655 F.2d at 8, 211 U.S.P.Q. at 667. 42. See Vincent N. Palladino, Surveying Secondary Meaning, 84 TMR 155, 172 (1994); Vincent N. Palladino, Genericness And The Trademark Clarification Act of 1984: Five Years Later, 79 TMR 657, 676 (1989). 43. See supra n.1 (emphasis added). 44. 15 U.S.C. § 1064(3) (Supp. 2001) (emphasis added). 45. See supra nn.27-32. 868 Vol. 92 TMR meaning doctrine, which conflicts with the primary significance test.46 E. De Facto Secondary Meaning and Multiple Products The de facto secondary meaning doctrine effectively treats generic words the way the law treats functional product features, i.e., it reads genericness out of the distinctiveness analysis and thereby treats genericness as an absolute bar to trademark significance apart from distinctiveness. At least for products that are not unique, this equation of functionality and genericness seems unsound. A product feature is a trademark if it is both distinctive (because it has secondary meaning) and non-functional.47 Functionality remains a bar to trademark status, despite distinctiveness. Absent secondary meaning, a word is a trademark if it is fanciful, arbitrary or suggestive. With secondary meaning, a descriptive word is a trademark. However, according to the de facto secondary meaning doctrine, a generic word with secondary meaning is not a trademark. Genericness, like functionality, remains a bar to trademark status, despite distinctiveness. At least for products that are not unique, the equation of functionality and genericness is problematic. It ignores the rationale that underlies both the functionality and genericness doctrines, namely, the need to promote competition by freeing up product features or words that producers of a type of product need to use in order to compete. The functionality doctrine properly denies a product feature trademark status to assure that all producers of a type of product have access to a feature they need to use in order to compete, whether or not the feature is distinctive.48 This need persists despite acquired distinctiveness because the product feature has utility apart from distinctiveness. 46. Compare text at supra nn.27-35 with text at supra n.36. For a further discussion of this, see infra Part IV. 47. Wal-Mart Stores, Inc. v. Samara Bros., Inc., 529 U.S. 205, 54 U.S.P.Q.2d 1065 (2000) (holding that the distinctiveness must be acquired—and may not be deemed inherent—in the case of product configuration trade dress). 48. 1 McCarthy, § 7:63. In the wake of Two Pesos, Inc. v. Taco Cabana, Inc., 505 U.S. 763, 23 U.S.P.Q.2d 1081 (1992), some courts have indicated that a product feature may be generic. See 1 McCarthy, § 8:6.1. This raises interesting questions that are beyond the scope of this article. These include (1) whether such a concept survived Wal-Mart; (2) whether, if it did, the de facto secondary meaning doctrine would apply to generic trade dress; and (3) how the notion of generic trade dress can be reconciled with the notion of functional trade dress, where both doctrines are aimed at preserving freedom to compete. Concerning the last issue, see Vincent N. Palladino, Trade Dress After Two Pesos, 84 TMR 408, 415-17 (1994). Vol. 92 TMR 869 The genericness doctrine properly denies a word trademark status to assure that all producers of a type of product have access to a word they need to use in order to compete.49 However, application of the genericness doctrine improperly denies a word trademark status if all producers of a type of product do not need to use the word in order to compete. Producers of a type of product do not need to use the word in order to compete when the word has become associated with the products of only one producer of that type of product and other producers of that type of product are competing with that producer. In that situation, the word has acquired secondary meaning. Nevertheless, the de facto secondary meaning doctrine improperly requires application of the genericness doctrine, although the rationale for the genericness doctrine does not apply. Unlike a product feature, which can be a bar to competition despite distinctiveness because of its utility, a word’s effect on competition depends entirely on distinctiveness. If the word is distinctive, it is a trademark and appropriation by one producer does not adversely affect competition.50 If the word is not distinctive, it is not a trademark and appropriation by one producer does adversely affect competition.51 However, the de facto secondary meaning doctrine treats a distinctive trademark, which is associated with the products of one producer, as if it were a nondistinctive generic term, which is associated with a type of product from more than one producer. In multiple product situations, that approach is unsound because association of the term with one producer’s product indicates that the term is not a generic term associated with a type of product from more than one producer. It is no answer that (1) under the primary significance test a term will have secondary meaning, although a minority of the public associates the term with the products of more than one producer; (2) this minority probably makes this association because more than one producer uses the term; and (3) the de facto secondary meaning doctrine protects the interests of those producers with whom this minority of the public associates the term. The primary significance test itself makes a judgment about the necessity of using a term in order to compete. It recognizes that if a term has secondary meaning because it is primarily associated with the products of one producer, competition will be served by acknowledging the trademark rights that this one producer has acquired in the term. Conversely, it also recognizes that if a term is primarily associated with a category, type or class of products 49. See supra n.7. 50. See supra n.5. 51. See supra n.7. 870 Vol. 92 TMR that originate with more than one producer, competition will be served by denying any one producer trademark rights in the term. III. SURVEYING TRADEMARK SIGNIFICANCE IN MULTIPLE PRODUCT SITUATIONS A. Overview One secondary meaning survey format and one genericness survey format reflect the notion that secondary meaning and genericness are opposite sides of the same coin in multiple product situations. Both formats seek to assess the existence or absence of trademark significance by asking, in effect, whether survey respondents primarily associate the term at issue with the products of one company or with the products of more than one company. These survey formats are consistent with the notion that application of the de facto secondary meaning doctrine in multiple product situations is misplaced. B. Surveying Secondary Meaning One survey format that asks whether respondents primarily associate a term at issue with the products of one company or with the products of more than one company is discussed in Surveying Secondary Meaning.52 This article suggests that a secondary meaning survey could present respondents with the claimed trademark53 and observes: In order to track the accepted definition of secondary meaning, including the anonymous source rule, a proper question should seek to determine whether or not a claimed trademark . . . is associated with plaintiff’s product without asking respondents to give plaintiff’s name. Without endorsing any specific language, the question could be: 1. Do you associate [claimed trademark] with [product identification] of one, or more than one, company?54 It then goes on to say: When that question is put to respondents, one could urge that secondary meaning will be inferred if over half of the respondents say “the product of one company” and will not be inferred if over half say “the product of more than one company.” In other words, the primary significance of a term is the view of a majority of respondents, where respondents 52. Vincent N. Palladino, Surveying Secondary Meaning, 84 TMR 155 (1994). 53. Id. at 162. 54. Id. at 165. Vol. 92 TMR 871 are given a choice between two mutually exclusive alternatives.55 This formulation recognizes that survey experts should be consulted concerning the choice of “specific language” that would effect the purpose of such a survey. Subject to that caveat, it is submitted that this format may well distinguish between (1) a term that has secondary meaning, because the term is primarily associated with the products of one company, and (2) a term that lacks trademark significance, i.e., a generic or descriptive term, because the term is primarily associated with the products of more than one company. For example, it is likely that a majority of respondents would associate the trademark CHEVROLET with the cars of one company, a majority would associate the generic term “automobile” with the cars of more than one company, and a majority would associate the descriptive term “sporty” with the cars of more than one company. One could argue that this survey format does not determine whether the term at issue is generic because it (1) merely distinguishes between terms that have trademark significance and terms that lack trademark significance (descriptive and generic terms) and (2) does not determine whether the term lacking trademark significance is a descriptive or a generic term. In most cases there should be no need to determine whether the non-trademark is a descriptive or a generic term. That distinction is important chiefly because the de facto secondary meaning doctrine says that a generic term may not acquire secondary meaning.56 However, the survey itself aims at demonstrating the presence or absence of secondary meaning, making academic the distinction between descriptiveness and genericness and highlighting the meaningless of the de facto secondary meaning doctrine in a multiple product situation.57 55. Id. at 178. 56. See supra n.36. 57. The law prevents the exclusive appropriation of both descriptive terms and generic terms by one party in order to protect the interests of the party’s competitors. See supra nn.6-7. Where a descriptive term becomes associated with the product of only one of several competitors (secondary meaning), the law accords the term trademark status. See supra n.8. However, where an allegedly generic term becomes associated with the product of only one of several competitors (secondary meaning), the law illogically refuses to accord the term trademark status through the de facto secondary meaning doctrine. See supra n.36. The distinction between a descriptive term and a generic term would remain relevant where the survey shows that a term has acquired secondary meaning and a party charged with infringement wants to make a fair descriptive use of the term. That defense requires that a term be descriptive, not generic, and there is no fair generic use defense. See supra n.10 and text at supra n.19. However, evidence other than the survey might well distinguish between a descriptive term, which has a primary meaning in the language, and a generic term, which usually does not. See supra n.12. 872 Vol. 92 TMR An example illustrates the point. In Little Tavern Shops, Inc. v. Davis,58 the Fourth Circuit held that LITTLE TAVERN was a descriptive term for a restaurant-bar and had acquired secondary meaning. Sixty years later in Ale House Management, Inc. v. Raleigh Ale House, Inc.,59 the Fourth Circuit held that ALE HOUSE was a generic term for a restaurant-bar, “just as are similar terms such as . . . ‘tavern.’”60 If a survey showed that 75 percent of respondents associated LITTLE TAVERN with the restaurant-bar of only one company, LITTLE TAVERN would be entitled to trademark protection because a descriptive term can acquire secondary meaning. By contrast, if 75 percent of survey respondents associated ALE HOUSE with the restaurant-bar of only one company, ALE HOUSE would be denied trademark protection if the court persisted in regarding it as generic, because the de facto secondary meaning doctrine precludes a generic term from acquiring trademark status. Those who insist on distinguishing between genericness and descriptiveness could consider using different survey questions. For example, in a genericness case, one could consider trying something along the following lines: Some terms, such as “cola,” are associated with a type of product from more than one company. Some terms, such as PEPSI, are associated with one company’s version of that type of product. Do you associate [claimed trademark] with [product identification] of one, or more than one, company? In a descriptiveness case, one could consider trying something along the following lines: Some terms, such as [supply a descriptive term for product x], are associated with [product x] from more than one company. Sometimes a term, such as [supply a well-known mark with secondary meaning for product x], becomes associated with [product x] from one company. Do you associate [claimed trademark] with [product identification] of one, or more than one, company? 58. 116 F.2d 903 (4th Cir. 1941). 59. 205 F.3d 137 (4th Cir. 2000). 60. Id. at 141. Vol. 92 TMR 873 C. Surveying Genericness 1. The TEFLON Survey The other survey format that effectively asks whether respondents primarily associate a term at issue with the products of one company or with the products of more than one company is the so-called TEFLON survey approach first approved by the court in E.I. Du Pont de Nemours & Co. v. Yoshida Int’l, Inc.61 In such a survey, respondents are asked to state whether they regard a series of names, including the disputed name, as a brand name, e.g., COKE, or a generic name, such as refrigerator. Put another way, respondents are asked to state whether they believe each of a series of names, including the disputed name, possesses trademark significance or lacks trademark significance because it is generic. Prior to exposing respondents to the names, the survey offers the following explanation of names that have trademark significance and those that do not: I’d like to read 8 names to you and get you to tell me whether you think it is a brand name or a common name; by brand name, I mean a word like Chevrolet which is made by one company; by common name, I mean a word like automobile which is made by a number of different companies. So if I were to ask you, “Is Chevrolet a brand name or a common name?” what would you say?62 Undoubtedly, a majority of respondents would identify CHEVROLET as a brand name and would identify “automobile” as a generic name. Because of the survey’s explanation of the difference between brand names and generic names, (1) when respondents identify a name as a brand name, they are effectively saying they associate the name with the products of one company and (2) when respondents identify a name as a generic name, they are effectively saying they associate the name with the products of more than one company. Names that are primarily associated with the products of one company, e.g., CHEVROLET, have trademark significance. Names that are primarily associated with the products of more than one company, e.g., automobile, do not. 2. The THERMOS Survey Another survey format that is used to assess whether or not a term is generic is the so-called THERMOS survey approach first approved by the court in Am. Thermos Prods. Co. v. Aladdin 61. 393 F. Supp. 502, 185 U.S.P.Q. 597 (E.D.N.Y. 1975). 62. 2 McCarthy, § 12:16 at 12-38. 874 Vol. 92 TMR Indust., Inc.63 It does not follow the approach taken by the other two survey formats.64 Rather, the THERMOS survey asks five key questions: [1] If you were going to buy one of these containers tomorrow—that is, the type that keeps food and beverages hot or cold . . . What would you ask for—that is, what would you tell the clerk you wanted? [2] Can you think of any other words that you would use to ask for a container that keeps liquids hot or cold? [3] If you were going to describe one of these containers to a friend of yours—what words would come to your mind first to describe a container that keeps liquids hot or cold? [4] Do you know the names of any manufacturers who make these containers that keep liquids [sic] hot or cold? [5] Can you name any trade-marks or brand names that are used on these containers?65 A thoughtful article by Susan Bellifemine effectively identifies the flaws in questions one, two and four.66 It then urges that: [T]he results of question three prove the term’s generic significance, and the results of question five prove its trademark significance. A comparison of the responses to questions three and five can then be made in order to determine which understanding is primary.67 At first blush, this appears both reasonable and consistent with the TEFLON survey approach, which distinguishes between generic significance and trademark significance in determining which significance is primary.68 However, on reflection, the article’s conclusion does not seem to hold up for several reasons. First, THERMOS Question Three does not necessarily establish the extent of generic significance, because it asks respondents to “describe” a product and asks “what words” they would use to do so. This is not the same as asking them to provide the product’s generic name. For example, a respondent might describe an automobile as a “passenger vehicle with four wheels” and never use the allegedly generic name (automobile) in 63. 207 F. Supp. 9, 134 U.S.P.Q. 98 (D. Conn. 1962), aff’d sub nom. King-Seeley Thermos Co. v. Aladdin Indus., Inc., 321 F.2d 577, 138 U.S.P.Q. 349 (2d Cir. 1963). Together with the TEFLON survey approach, the THERMOS survey approach is one of the “[t]wo general models of a genericness survey [that] have evolved.” 2 McCarthy, § 12:14 at 12-36. 64. See text at supra nn.52-62. 65. Susan Sangillo Bellifemine, Primary Significance: Proving The Consumer’s Perception, 14 Seton Hall L. Rev. 315, 351 (1984). 66. Id. 67. Id. at 352. 68. See text at supra nn.61-62. Vol. 92 TMR 875 describing the vehicle, even though the respondent believes “automobile” is the vehicle’s generic name.69 Second, because THERMOS Question Three does not necessarily measure the extent of generic significance, tacking on THERMOS Question Five regarding trademark significance cannot logically determine whether generic or trademark significance is primary. For example, if 55 percent of respondents actually regard a term as generic, only 40 percent use the term to “describe” the product in answer to THERMOS Question Three, and 45 percent identify the term as a trademark in answer to THERMOS Question Five, the survey would incorrectly show that more respondents regard the term as a trademark (45 percent) than a generic term (40 percent) when in fact more respondents consider it a generic term (55 percent) than a trademark (45 percent). Finally, in contrast to the TEFLON approach, THERMOS Questions Three and Five suffer from a lack of precision in that they do not explain what generic terms or trademarks are. D. Surveying Secondary Meaning and Genericness The foregoing discussion illustrates that the “one company more than one company” secondary meaning survey format70 and the TEFLON genericness survey format71 both treat secondary meaning and genericness as opposite sides of the same coin. They approach the same issue—namely, whether a term primarily possesses or lacks trademark significance—from two different directions.72 The “one company more than one company” format distinguishes between secondary meaning and genericness by (1) asking whether respondents associate a term with the products of one or more than one company and (2) counting one company answers as “trademark” answers and more than one company answers as “non-trademark” answers. The TEFLON format reverses that approach to arrive at the same conclusion. It (1) informs respondents in the explanation section that one company answers are “trademark” answers and that more than one company answers are “non-trademark” answers and (2) asks whether respondents consider a term to be a 69. Bellifemine assumes that “a consumer responding ‘Thermos’ to . . . question [three] is indeed using it in a generic sense.” Id. at 352. This may not be so. Even if it is, it does not take into account respondents who did not use “Thermos” in answer to the question, even though they consider it the product’s generic name, because they were asked to describe the product, not give its generic name. 70. See text at supra nn.55-60. 71. See text at supra nn.61-62. 72. Palladino, Surveying Secondary Meaning, 84 TMR at 181-82. 876 Vol. 92 TMR trademark which is associated with the product of one company or a generic term that lacks trademark significance because it is associated with the products of more than one company. The opposite sides of the same coin concept incorporates the notion that “primary significance” has meaning only where the public is presented with two mutually exclusive alternatives,73 i.e., primary significance assumes that a “term must be placed either in the ‘generic’ pigeonhole or in the ‘trademark’ category.”74 Both the “one company more than one company” and TEFLON survey formats seek to accomplish this by presenting respondents with a choice between only those two mutually exclusive alternatives.75 Given the nature of the two survey formats, it is perhaps something of a misnomer to characterize one as a secondary meaning survey and the other as a genericness survey. Both formats actually seek to determine whether a disputed term possesses or lacks trademark significance in a multiple product situation. No doubt both would establish that CHEVROLET is a trademark, associated with the cars of one company, and that “automobile” is a generic term, associated with the cars of more than one company. Finally, these two survey formats are consistent with the notion that application of the de facto secondary meaning doctrine in multiple product situations is misplaced. The term at issue either has trademark significance or it does not because it is generic. If the survey establishes that a term has trademark significance, it necessarily also establishes that the term is not generic because those alternatives are mutually exclusive. For example, by establishing that CHEVROLET is a trademark, both survey formats also establish that CHEVROLET is not a generic term. IV. THE UNIQUE PRODUCT PROBLEM A. Overview Although the definition of a trademark is said to apply to both multiple and unique products, it is actually difficult to extend the definition to unique products. Similarly, the two survey formats that ask whether respondents associate a term with the products of one or more than one company are ill suited to a unique product situation. In that situation, the choice between those two mutually exclusive alternatives does not exist because only one company makes the product. Prior attempts to adapt such surveys to a unique product situation are problematic. A different approach 73. See supra nn.27-35. 74. See supra n.30. 75. See text at supra nn.52-62. Vol. 92 TMR 877 involves addressing an anticipated situation, namely, the situation where more than one company is making a product that is currently unique. B. The Nature of the Problem The unique product problem is more than a survey dilemma. The problem is inherent in, and calls into question, the definition of a trademark. A trademark is a word, name, symbol or device or combination of these that is used to “identify and distinguish . . . goods . . . from those manufactured or sold by others” and, thereby, is used to “indicate the source of the goods” even if it does not name the source.76 The definition of a trademark purports to treat a trademark for a unique product in the same way it treats a trademark for products that are not unique.77 The legislative history of the amendment to the Lanham Act, which added to the definition of a trademark the reference to a “unique product,” states: [I]t is clear that whether a product is unique does not determine whether a term associated with the product functions as a trademark or as a generic designation. . . . The important question is whether the primary significance of the term to the relevant consuming public is to identify a product which emanates from a single, albeit anonymous source, or merely to identify the product itself. . . . The central inquiry remains . . . whether the primary significance of the mark is to identify a product which comes from a single source—though the product be unique or the source anonymous—as opposed to identifying the product itself.78 Despite the definition of a trademark and the legislative history surrounding it, it is hard to see how the definition applies to a unique product, at least in the way it does to multiple products. In a multiple product situation, a word associated with the products of only one company identifies those products and distinguishes them from the products of others, because the products of others exist and the word is not associated with them. In a unique product situation, a word associated with the product of one company might be said to identify that product as the definition requires. However, it cannot necessarily be said to distinguish that product from the products of others as the definition also requires, because the products of others with which the word could be associated do not exist. 76. See supra nn.1-2. 77. See supra n.1. 78. S. Rep. No. 98-627, at 8-9 (1984), reprinted in 1984 U.S.C.C.A.N. 5718, 5725-26. 878 Vol. 92 TMR This last point is glossed over in the legislative history, which discusses whether a term is understood to “identify” goods that emanate from a single source, but does not refer to the requirement that the term “distinguish” those goods from goods manufactured or sold by others. Thus, while the legislative history insists that the central inquiry in a unique product situation and a multiple product situation is the same, it offers no guidance as to how one can differentiate, in a unique product situation, between a term that identifies a product that comes from one source and a term that identifies the product itself. Equally perplexing is how to design a survey to explore that issue: By far the most difficult type of case to resolve by survey evidence is where at the present time, there is only one seller of the allegedly generic product. It is very difficult to probe the public mind as to the generic or brand significance of a term when they have never had occasion to consider the difference because there has always been only one seller of that thing. . . . This issue . . . remains a challenging factual puzzle to unravel.79 The “one company more than one company”80 and TEFLON81 survey formats are difficult to adapt to a unique product situation. In both survey formats, respondents are in effect told that there are two categories of names: those that are associated with the products of one company and those that are associated with the products of more than one company. Respondents are then asked to place names, including the disputed name, in one category or another. In a unique product situation, there is no choice between association of the name with the products of one company and association of the name with the products of more than one company, because only one company makes the product. C. Earlier Attempts to Address the Unique Product Problem Wrestling with the intractable problem of surveying trademark/non-trademark significance in a unique product situation, several commentators have proposed a modified TEFLON survey.82 Interesting as these proposals are, they probably should be tested by experts to determine whether they are effective because on their face they seem to present difficulties. 79. 2 McCarthy, § 12:17 at 12-40. 80. See supra nn.55-60. 81. See supra nn.61-62. 82. Bellifemine, supra n.65 at 350; Arthur J. Greenbaum, Jane C. Ginsburg, Steven M. Weinberg, A Proposal For Evaluating Genericism After “Anti-Monopoly,” 73 TMR 101, 119 (1983). Vol. 92 TMR 879 The commentators recognize the problem posed by using the TEFLON survey format, which links a trademark to the product of one company and links a generic term to the products of more than one company, in a unique product situation. For example: The brand name surveys submitted in both Teflon and AntiMonopoly began by using the example ‘Chevrolet—automobile’ to explain the difference between a brand name and a common name. They defined a brand name as a name of an item made by only one company, and a common name as the name of an item made by a number of different companies. The AntiMonopoly II court noted that the survey had no evidentiary value in a single-source situation, since the name of an item produced by a single producer would always, by definition, be a brand name.83 As a solution, one commentator proposes: One way to avoid potential criticism of the brand name [TEFLON] survey is to construct a survey in which brand names and common names are not defined in terms of the number of producers of the product. The plaintiff in Nestle, for example, commissioned a brand name survey in which the interviewees were told: “a brand name is a special name that identifies the manufacturer or the source of a product, while a common name is a general category name for the product itself.” These definitions would thus be applicable to both single and multiple producer situations, since the existence of a brand name or common name is not dependent upon the number of producers making the product with which the term is associated.84 There are several problems with this approach. First, a trademark identifies “goods . . . [from one manufacturer or source], even if that source is unknown.”85 A trademark is not a name that “identifies the manufacturer or the source of a product.” If a survey used this incorrect definition, well-known trademarks which do not identify a manufacturer or source of a product by name, such as TIDE for laundry detergent, might not be regarded by respondents as trademarks. Second, the phrase “general category name” suggests that the “name” is the name of a category of products from more than one source (because of the words “general category”). This understanding could well be reinforced by experience. Respondents undoubtedly know that in most categories, e.g., beverages and home appliances, products come from more than one company. 83. Bellifemine, id. at 349-50. See also Greenbaum, id. at 119. 84. Bellifemine, id. at 350 (emphasis added). 85. See supra n.1. 880 Vol. 92 TMR Given that knowledge, using the phrase “general category name” in a unique product situation appears to create the very difficulty that the commentator is trying to avoid, i.e., it effectively defines a generic name as the name of a category of products that come from more than one company. Another commentator suggests: The flaw in the rejected Anti-Monopoly version of the TEFLON-EFLON survey, which defined brand name as “one company’s” mark (and thus automatically defined a “unique product” as a brand name) can be remedied by omitting the definition, and simply supplying the interviewee with examples of brand names and common names. Since exposure to both brand names and common names is a familiar experience to the public, interviewees provided with such examples will pick up on the concept of brand name versus common name.86 It is not clear that by simply omitting the definition of brand names and common names and supplying respondents with “examples of brand names and common names,” one can adapt the TEFLON survey format to a unique product situation. The public’s “exposure to both brand names and common names” is chiefly exposure to names in categories of products, e.g., beverages and home appliances, that come from more than one company. Moreover, the survey itself exposes respondents to brand names such as COKE for products such as cola, which come from more than one company, and to generic names of products, e.g., refrigerator, which come from more than one company. In view of this exposure in both the marketplace and the survey itself, it is not clear that respondents could reliably classify the name of a unique product as either a brand name or a generic name simply because the survey’s definition section does not remind them of what they already know, namely, most types of products are not unique; rather, most types of products come from more than one company.87 For this reason, it also is not clear that the survey would be “self-validating.”88 Respondents cannot necessarily be counted on to distinguish between a brand name and a generic name for a unique product simply because they can distinguish between brand names, e.g., COKE, for products in multiple product categories, e.g., cola, on the one hand, and generic names, e.g., 86. Greenbaum, supra n.82 at 119 (emphasis added). 87. See A.J. Canfield Co. v. Honickman, 808 F.2d 291, 303, 1 U.S.P.Q.2d 1364, 1374 (3d Cir. 1986) (rejecting suggestion that TEFLON survey format can be adapted to unique product situation by omitting definition of distinction between brand names and common (generic) names). 88. Greenbaum, supra n.82 at 120. Vol. 92 TMR 881 refrigerator, for products in multiple product categories, on the other hand. Logically, in a unique product situation, TEFLON survey respondents should be exposed only to brand names for unique products and generic names for unique products.89 Devising such a list is easier said than done. D. Addressing the Problem The question in a unique product situation is this: where a word is associated with a product that only one company makes, how can one determine whether the word identifies and distinguishes that product from others’ products (a trademark) or does not do that because it names a type of product (a generic term)? Answering this unique product question may involve addressing the situation for which the de facto secondary meaning doctrine was really developed: how will the trademark or generic status of a word that is associated with a unique product affect competition in the event others make the product?90 In survey terms, this may involve adapting the “one company more than one company” or TEFLON survey formats to an anticipated situation, namely, the situation where more than one company is making a product that currently is unique.91 Alternatively, it may involve addressing that anticipated situation in some other fashion.92 These approaches attempt to take account of the following: • by definition, to be a trademark, a term must identify one party’s product and distinguish it from the products of other parties; • a trademark’s opposite number—a generic term—identifies a category, type or class of products, which typically originate with more than one party; • in a unique product situation, the distinction between trademarks and generic terms is academic unless parties other than the original producer wish to market the product; and • it therefore is logical—and seems fair—to ask respondents whether they would consider a term, which is currently 89. This requirement is not addressed by the suggestion that “all the selected brand names [be] single product marks [such as SANKA].” Id. at 118. A term is a trademark if it identifies products from one company, not if it identifies only one product. See supra n.1. That definition of a trademark is reflected in the TEFLON survey definition. See supra n.62. A single product mark such as SANKA is not a unique product mark, because SANKA brand decaffeinated coffee competes with other brands of decaffeinated coffee. 90. See supra nn.40-41. 91. See infra Parts IV.E.-G. 92. See infra Part IV.H. 882 Vol. 92 TMR associated with a unique product, to be a trademark or a generic term in the situation where the answer to the question actually matters: when others also make the product. Survey experts can consider whether the suggested approaches are flawed because they seek, to some extent at least, to gauge public reaction to a hypothetical situation. That situation is how respondents are likely to view a term, used by only one producer of a type of product, in the event others begin to make that type of product. However, this risk may be unavoidable. In any event, the solution to the unique product survey problem probably does not lie in trying to adapt a multiple product survey format, such as the TEFLON format, to a unique product situation by tinkering with the definition of a trademark93 or by declining to tell respondents what a trademark and a generic term really are.94 E. Adapting the One Company More Than One Company Format Without endorsing any specific language, the “one company more than one company” survey might show respondents95 the unique product96 and ask: If this type of product were made by more than one company, would you associate [the word at issue] with the product of one, or more than one, company? or some variation of that question such as: If this type of product were made by more than one company, would you associate [the word at issue] with a product from one company or associate it with a type of product from more than one company? Tests in the field by survey experts could shed light on whether such a question would be understood. For example, it might help to state before the question is asked: 93. See supra nn.84-85. 94. See supra nn.86-87. 95. The universe of respondents is an issue on which survey experts should be consulted. For example, should the universe be simply buyers/potential buyers of the unique product or should it be buyers/potential buyers, who also know the product is produced by only one company. If they do not actually know this fact, the ensuing question may be overly hypothetical. 96. The product could be shown to avoid identifying it in a way that would prejudice the outcome of the survey. For example, where the issue is whether a producer’s claimed trademark for a product is a trademark or a generic term, the claimed trademark should not be used as a generic term in identifying the product for respondents. A related issue is whether the product should be stripped of any trademark or generic term before it is shown to respondents. Vol. 92 TMR 883 Some terms, such as “cola,” are associated with a type of product from more than one company. Some terms, such as PEPSI, are associated with one company’s version of that type of product. and then go on to ask: If this type of product were made by more than one company, would you associate [the word at issue] with the product of one, or more than one, company? or some variation of that question such as: If this type of product were made by more than one company, would you associate [the word at issue] with a product from one company or associate it with a type of product from more than one company? If the questions were understood, they might help distinguish between a trademark and a generic term for the type of product at issue. For example, if a unique product producer has done a good job of promoting both a trademark and a generic term for its product, respondents might say that, even if other producers of the product were to enter the market, they would continue to associate the trademark with only the original producer’s product (and would associate the generic term with the products of more than one producer). One can imagine this approach used in Kellogg Co. v. Nat’l Biscuit Co.,97 which is a classic unique product case. There the issue was the trademark status of the term SHREDDED WHEAT for a type of cereal that only the National Biscuit Company had marketed during the term of a patent on the product. Had a survey been conducted in that case, respondents could have been asked: If this type of cereal were made by more than one company, would you associate “shredded wheat” with the cereal of one, or more than one, company? and could also have been asked: If this type of cereal were made by more than one company, would you associate “National Biscuit” with the cereal of one, or more than one, company? One would expect most respondents in such a survey to say they would associate “shredded wheat” with cereal from more than one company and “National Biscuit” with the cereal of only one company. If National Biscuit had done a better job of using “shredded wheat” as a trademark, the survey results might differ. For example, if during its monopoly National Biscuit had used “pillow biscuit” as the cereal’s generic name (reflecting the product’s shape and nature) and marketed “SHREDDED WHEAT 97. 305 U.S. 111 (1938). 884 Vol. 92 TMR brand pillow biscuits,” the public might have come to regard SHREDDED WHEAT as a trademark and “pillow biscuit” as the cereal’s generic name. If they did come to have this understanding, they might well say in a survey that if this type of cereal were produced by more than one company, they would associate SHREDDED WHEAT with the cereal of one company (National Biscuit) and “pillow biscuit” with cereal from more than one company. F. Adapting the TEFLON Format Tests by experts might also shed light on whether the TEFLON survey format could be modified in a parallel fashion. Perhaps the survey could be administered as usual98 and respondents could then be shown the unique product99 and asked: If this type of product were made by more than one company, would you consider [the word at issue] a brand name or a common name? For example, if a unique product producer has done a good job of promoting both a trademark and a generic term for its product, respondents might say that, even if other producers of the product were to enter the market, they would regard the alleged trademark as a brand name and would consider the generic term the product’s common name. Again, one can imagine this approach used in Kellogg: If this type of cereal were made by more than one company, would you consider “shredded wheat” a brand name or a common name? If this type of cereal were made by more than one company, would you consider “National Biscuit” a brand name or a common name? Most respondents would likely say that “shredded wheat” is a common name and “National Biscuit” is a brand name. If National Biscuit had done a better job of using “shredded wheat” as a trademark, the survey results might differ. For example, if during its monopoly National Biscuit had marketed “SHREDDED WHEAT brand pillow biscuits” the public might have come to regard SHREDDED WHEAT as a trademark and “pillow biscuit” as the cereal’s common name. 98. See supra nn.61-62. 99. Concerning what might be shown, see supra n.96. Vol. 92 TMR 885 G. Rethinking the One Company More Than One Company and TEFLON Formats One could also consider testing a study that retains the basic approach taken by both the “one company more than one company” and TEFLON survey formats, but varies the language. For example, respondents could be told: Some terms, such as “cola,” are used by more than one company making a type of product. Some terms, such as PEPSI, are used by one company for its version of that type of product. Respondents could then be shown the unique product at issue and asked: If this type of product were made by more than one company, do you believe [the word at issue] would be used by more than one company making this type of product, or would it be used by one company for its version of this type of product? Yet again one can imagine this approach used in Kellogg: If this type of cereal were made by more than one company, do you believe “shredded wheat” would be used by more than one company making this type of cereal, or would it be used by one company for its version of this type of cereal? If this type of cereal were made by more than one company, do you believe “National Biscuit” would be used by more than one company making this type of cereal, or would it be used by one company for its version of this type of cereal? One would expect most respondents to say that “shredded wheat” would be used by more than one company and that “National Biscuit” would be used by only one company. If National Biscuit had done a better job of using “shredded wheat” as a trademark, the survey results might differ. For example, if during its monopoly National Biscuit had marketed “SHREDDED WHEAT brand pillow biscuits” the public might have come to regard SHREDDED WHEAT as a term that only one company would use in marketing a certain type of cereal and “pillow biscuit” as a term that more than one company would use in marketing that type of cereal. H. Developing Another Approach 1. Suggested Approach Another approach that experts could consider testing would involve explaining the difference between brand names and generic names in multiple product situations by using the 886 Vol. 92 TMR explanation from the TEFLON survey format100 or some variation of that explanation, such as: Some terms, such as “cola,” are used by more than one company making a type of product. Some terms, such as PEPSI, are used by one company for its version of that type of product. Respondents could then be shown the unique product at issue and asked a question along the following lines: If this type of product were made by more than one company, what do you believe those companies would call the product [in offering to sell it to you]? At first blush, this may be reminiscent of the flawed first THERMOS question, which asks: If you were going to buy one of these [products at issue] tomorrow—that is, the type that [describe product], what would you ask for—that is, what would you tell the clerk you wanted?101 Arguably, there is a difference between the questions. The problem with the THERMOS question is that “one is unable to distinguish whether the respondent is using the term in its sourcedesignating sense or in a generic sense.”102 That may not be true of the proposed question. The proposed question explains the difference between brand names and generic names in a multiple product context and asks for a name that companies producing a type of product that is now unique would likely call the product when it is no longer unique. In that way, the proposed question arguably builds in the notion that there are generic names for types of products which more than one company makes and asks what respondents would regard as the generic name for the type of product at issue if more than one company were to make that type of product. Thus, if respondents are asked: If this type of product were made by more than one company, what do you believe those companies would call the product [in offering to sell it to you]? and if they answer with the term at issue, e.g., “shredded wheat,” they probably consider that term generic. The proposed question recognizes that in the unique product situation, the “prime question is: What does the public call this ‘thing’?”103 However, it goes further by recognizing that the answer 100. See supra n.62. 101. See supra n.65. 102. Bellifemine, supra n.65 at 351. See also 2 McCarthy, § 12:16 at 12-38-39. 103. 2 McCarthy, § 12:49 at 12-119. Vol. 92 TMR 887 to that question is of practical importance when other producers of the product wish to market this “thing.”104 Moreover, it seeks to address the ambiguity that appears to be inherent in a question that asks what respondents call the thing during the single source period. Asking respondents what they “call” a unique product while there is only one source of the product probably does not measure generic significance. That is because the question does not distinguish between a trademark and a generic name for the product, any more than the first THERMOS question does.105 Asking respondents “What is the name of the product?”106 appears to create the same problem. In that question, the word “name” is ambiguous because it does not distinguish between a brand name and a generic name. Even respondents who know that there is both a brand name and a generic name for the unique product might give the brand name in answer to such a question. Therefore, in “naming” the product, respondents are not necessarily providing the product’s generic name. A possible defect in the proposed question is that respondents’ failure to answer with the term at issue may not necessarily indicate that they do not consider the term generic. If there are two generic terms for the product, volunteering one generic term in answer to the proposed question does not mean that the other term is not generic. For example, the term “shredded wheat” could be generic even if respondents say that companies selling the product would call the product “cereal.” This defect might be addressed by asking a follow-up question, which asks respondents to provide any other terms they believe those companies would call the product. 2. The Suggested Approach and Primary Significance “Primary significance”—otherwise known as “majority usage”—assumes that the public is confronted with two mutually exclusive alternatives.107 It is not clear that two mutually exclusive alternatives—namely, brand significance and generic significance—are presented by the proposed question: If this type of product were made by more than one company, what do you believe those companies would call the product [in offering to sell it to you]? 104. See supra nn.40-41. 105. See supra n.101. 106. Contrast 2 McCarthy, § 12-49 at 12-119 (“the public should be asked ‘What is the name of the product?’”). 107. See supra nn.73-75. 888 Vol. 92 TMR One could argue that the question does present two mutually exclusive alternatives if respondents understand the difference between a brand name and a generic name, including the notion that a generic name is the name of a type of product produced by more than one company.108 In that event, by using the term at issue in answer to the proposed question, they are providing a generic name and, presumably, not providing a brand name. Accordingly, a response rate above 50 percent should establish that genericness is the term’s primary significance.109 However, absent testing of the proposed question, this seems to be a rather shaky foundation on which to build a case, because it assumes that a genericness answer is necessarily a “not a trademark” answer. This assumption depends wholly on respondents grasping the distinction between trademarks and generic terms. Whether they do grasp the distinction is untested, because the question does not actually require respondents to make the binary choice between trademark and genericness significance, which the “one company more than one company” and TEFLON formats require them to make. The foundation might be firmer if the survey more squarely addressed whether the term at issue has trademark significance. One could consider explaining the difference between generic terms and trademarks and asking questions along the following lines: If this type of product were made by more than one company, what do you believe those companies would call the product [in offering to sell it to you]? If this type of product were made by more than one company, is there any term (or terms) that you would regard as one company’s trademark for the product. One could then compare the answers to these questions. Presumably, some respondents who mentioned the term at issue would regard the term as a generic term, which more than one company would use, and others would regard the term as a trademark, which only one company would use. From this, a determination could be made as to the respondents’ primary (majority) view. For example, if 80 percent of respondents mentioning “shredded wheat” said “shredded wheat” is a term that more than one company would use in selling a type of cereal and 20 percent said it is a trademark that only one company would use for its version of that type of cereal, one might feel comfortable in concluding that genericness is the term’s primary significance. 108. As discussed, this distinction could be explained before the question is asked. 109. This assumes, however, that everyone who believes the term is generic says so. This may not happen if, for example, there is more than one generic term for the product. Vol. 92 TMR 889 This, of course, would be the primary significance of the term at issue among those respondents who volunteer the term in answering the questions. By contrast, the “one company more than one company” and TEFLON survey formats seek to measure the primary significance of the term at issue among all respondents, who are exposed to the term by the survey itself. V. CONCLUSION Articles often raise as many issues as they address and probably this one is no exception. If it provokes thoughtful debate about the nature of trademark significance, the relationship between secondary meaning and genericness and how surveys can—and cannot—successfully explore those issues, it will have served its purpose.
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