HAPPY 10th
ANNIVERSARY
SBH!!!
Strategic News
Fourth Quarter, 2016
Volume 26
President’s Message
What’s Inside...
President’s Message
1
Thank You Tony Harper
1
Wilmington Opens
Gero Unit
2
Compensation
Statements
2
New Home Office
Employees
2
Clinical Outcomes
3
Home Office Holiday
Party
3
Employees of the
Month
4-5
Employees of the Year
5
Community
Participation / Facility
Events
6-7
Peak View Opens
Medical Office Building
7
SBH Employee Scoop
8
As the year has come to a
close, we would like to take
some time to tell each of
you how very thankful we
are as an organization for
the work you do every day.
We realize that sometimes
our patients and their
families don’t express their
sincere gratitude to you. As an organization,
we are so blessed to have so many hardworking, dedicated, and loyal employees.
However, we are not going to sit back on our
laurels and take each of you for granted.
If we truly believe in encouraging employees
to be “the best” in their field, then we should
provide many more opportunities for you
to be that!! In the coming months we will be
rolling out several initiatives to facilitate this.
In other words, “put our money where our
mouth is”. Your patients, families and coworkers deserve for you to “be the best” and
provide exceptional care to them. We want
to facilitate this each and every day.
We believe that having the tools and being
adequately trained to do the job you are
assigned is of extreme importance. Having
higher competence in your job directly
correlates to the increase in the quality
of care we provide. To that end, we are
going to provide a significant amount
of additional training in all areas of the
organization. Please let your supervisor
know if you think there are areas where
additional training would be helpful for you.
As always, please thank your spouses
and significant others for the sacrifices
they make that allow you to care for our
patients and families the way you do.
Happy Holidays
and New Year!
Thank You Tony Harper!
We would like to take a moment and acknowledge
the five years Tony Harper, our Executive Vice
President of Human Resources, has contributed to
this company. When Tony joined SBH, we had two
hospitals and no significant HR systems. Today we
have ten hospitals and a very robust HR system.
None of this would have been possible without
Tony’s tireless efforts.
As you may already know, Tony is leaving us at the
end of January to seek other opportunities. Please
take a moment to email, call or send a note to him
if he was of support to you or your co-workers.
Best wishes!!!
“Helping families put their lives back together, one piece at a time.”
Page 2
Strategic News
With the opening of Strategic Behaviorial Center-Wilmington’s
in-patient facility for adults, there is new help for seniors in the tricounty area who are in crisis -- those who are in danger of harming
themselves or others. The 20-bed, co-ed hospital serves adults 55
and older who suffer from cognitive loss, depression, psychosis
and other disorders. The stand-alone hospital, located in Leland, is
an expansion of SBC-Wilmington’s current child and adolescent
program.
“We recognize there is a great need in North Carolina for services
for adults,” said Daniel Kern, chief executive officer of SBCWilmington. “We know they are struggling and lack support. We are
excited we can help folks put their lives back together and get back
in the community.”
Mental health disorders among seniors is frighteningly high. Older
adults are the highest risk population for suicide, said Will Adams,
psychologist and vice president of clinical services for Strategic
Behavioral Health, the Memphis-based parent company. While
seniors represent only 13 percent of the population, they account
for 20 percent of completed suicides. Also, the elderly are 20
percent more likely to suffer from depression. However, 80 percent
of seniors who get treatment get better, he added.
The causes for mental health disorders and attendant violent
behavior among seniors are many. A large number suffer from grief,
hopelessness or a significant loss: a spouse, job, family support,
memory, activities they love, loss of their sense of identity or
purpose, according to Adams. Others deal with memory challenges
or psychiatric disorders such as paranoia, anxiety or bipolar
disorders.
Page 3
Clinical Outcomes
SBH Wilmington Opens Gero Unit
Story by Lynda Van Kuren - StarNews
Volume 26
When seniors can’t cope with these issues, they may exhibit
oppositional, aggressive behaviors such as violent speech or
actions. Or they may fall into acute depression and withdraw
from the world. These seniors may tell others they no longer
want to be here or give away their belongings. All of the above
are warning signs that need to be taken seriously, says Janet
Santoro, SBC-Wilmington’s clinical director.
SBC-Wilmington offers free assessments to seniors who
exhibit such dangerous behaviors 24/7. If they qualify for
treatment, they are admitted to the center and placed in the
care of a multi-disciplinary team. The team members who
specialize in geriatrics include a psychiatrist, physician, nursing
staff, licensed therapist, dietician, and recreational therapist.
Through intensive therapy -- counseling, dialogue, and
education -- the team helps the patient process his or her
emotions, no matter how difficult. Then the team and the
patient, as well as the patient’s caregivers, if appropriate,
develop a long-range aftercare plan. A case manager is assigned
to patients who don’t have caregiver support. While patients
usually stay at the center for five to seven days, they can stay
longer if needed. Patients can remain there until they are
stabilized, Santoro said.
by Will Adams
Joelyne Gold, LCSW,
Clinical Director
at Montevista in
Las Vegas, NV, was
asked the following
questions - see her
responses below.
What positions
have you held at
Montevista? Trauma
Therapist/Director of Clinical Services
What is your best quality? Compassion for
others
Were is your favorite place to travel: Home to
Scotland
What is your most annoying habit? I’m a
Vegetarian
What was your first car? 1980 Volkswagen
Rabbit
What is your dream dinner guest? Stan Lee
What is your favorite song? Feeling Good,
Nina Simone
Who would play you in a movie? Bryce
Dallas Howard
What is one goal you would like to
accomplish? PHD
What place do you go to think? Mount
Charleston
What is your favorite book? Romeo and
Juliet
What is the highlight of your day? Daily
meeting with my Social Workers
What is the best part of your job? My
colleagues
What is the proudest moment of your life?
Seeing my daughter succeed as a young
woman
What advise would you give your 20-yearold self? Travel as much as you can
The center’s services continue even after the patients are
discharged. SBC-Wilmington staff follow up in 72 hours, one
month, and six months to check on them and see that they
have what they need to reclaim their lives.
“We bring hope back to our patients and ensure they will
have a support system beyond their stay here,” says Adams.
Home Office Ugly Sweater Holiday Party
COMING SOON - COMPENSATION STATEMENTS!!!
As an employee of Strategic Behavioral Health, you receive regular pay for the services
you provide. The other part of your total compensation is the value of the benefits that
SBH makes available to you and your family. The value of these benefits is your “hidden
paycheck”.
Be on the lookout for your personalized compensation statement which describes your
hidden paycheck and is intended to give you a summary of the benefits you personally
receive and their value. These statements should arrive in your home mailbox during
January-February 2017.
Welcome New Home
Office Employees
Dennis Reaves
Medical Recruiter
Strategic News
Page 4
Employees of the Month
Clear View Behavioral
David Carter - November, 2016
David is always friendly and has a smile for everyone. He
loves his job and it shows in everything he does. He is also
an exemplary co-worker. He is willing to help out in any
department and in any capacity. If David is in the building,
he always responds when there is a code purple and makes
sure there is fresh coffee and water in the lobby. I’ve seen
him in the kitchen washing dishes and helping with meals
too. He makes Clear View a better place for our patients and
employees!
Pamela Mohr - December, 2016
Pamela is truly a team player! She always has a smile on
her face and consistently offers her assistance to others.
When dealing with patients, she is always kind. She is
organized and takes ownership no matter what she is doing.
In terms of the department’s financial goals, she puts her
best effort forward and is very focused on getting results.
Palms Behavioral Health
Jose Luis Cabazos - October, 2016
“Louie” was one of our MHTs who was hired to open Palms
Behavioral Health in the Summer of 2016. Louie takes
initiative for the tasks he is assigned and handles any
obstacles that come his way. He has also become one of our
HWC instructors for our new hire orientation.
Montevista Hospital
Harvey Perry - October, 2016
Harvey is a wonderful, hard-working employee. He is always
finding a way to help staff and patients. He shows excellent patient
care by paying attention to small details and going the extra mile
for the benefit of our patients. We are lucky to have Harvey on our
team!
Gladys Soler - November, 2016
Gladys goes above and beyond every day. She provides our
patients with world-class customer service, and always helps out
with anything needed. Gladys always has a smile on her face and
a pleasant attitude, which make it a pleasure to work alongside
her!
Roxanne Lee - December, 2016
Roxanne is a key member of our Business Development team!
Her generosity and spirit are a reflection of Strategic beliefs as
she recently volunteered at Project Homeless Connect, providing
a much needed service in our community and support to our
homeless population. She is committed to being a great person
and this makes her a true asset to our team!
Peak Behavioral Health
Juan Sierra - October, 2016
Juan has been selected for going above and beyond in his
responsibilities to the hospital. Juan is on-call many times and
never complains if he needs to return to the hospital to attend to
issues that come up after hours or on weekends. J
Rita Cuellar - November, 2016
Rita is an Environmental Service Technician and has been
with Palms Behavioral Health since before we opened. She
has continually demonstrated “A” level performance. She
consistently shows teamwork by helping others, adjusting to
various workloads and remaining flexible with her schedule
and time.
Lorae Marquez - November, 2016
Beatriz Garcia - December, 2016
Jorge Montalvo - December, 2016
Beatriz is a Mental Health Technician who works third shift
on our Adult Hall. She has grown in her role in the short time
that we have been opened. She consistently takes the lead
when she works and takes ownership of any tasks that she
is assigned.
Peak View Behavioral Health
Gary Patterson - October, 2016
Gary consistently goes above and beyond with patient care
as evidenced by the numerous compliments from both
staff and patients alike. We are so lucky to have him as an
employee and part of the Peak View team.
Jacquelyn Henry - November, 2016
Jackie has been a vital member of the nursing team since
she was hired at Peak View. She shows up for each shift with
a smile on her face and has proven herself a team player
time and time again.
Jessica Kennedy - December, 2016
Jessica accepts responsibility and has excellent leadership
skills. She is willing to assess and expedite whatever we
need. Jessica is team-oriented and will pitch in to help her
peers complete their work.
Lorae is an Assessment Referral Specialist. She is an
outstanding employee who ensures A&R remains responsive and
current wth calls, faxes and referrals.
Jorge is a MHT on the military unit. Patients and staff find him
kind, courteous and easy to work with. He ensures patients are
kept safe and their needs are met.
Rock Prairie Behavioral Health
Bernecia McGinty - October, 2016
Bernecia is a very reliable worker, has a positive attitude, and
is willing to go over and beyond her job duties, and works
every department! She always shows genuine care and
concerns for her patients.
Lauryn McCord - November, 2016
Lauryn is a very dedicated employee who consistently puts in
extra time and effort to help in any way that she can. She does
so with an infectious energy and cheerful spirit. We are very
lucky to have her on our team.
Patricia Martinez - December, 2016
Patricia Martinez has been with Rock Prairie Behavioral health
for 2 1/2 years. She is an excellent employee who goes above
and beyond to ensure that patients receive the best quality of
care. Patricia is always willing to go the extra mile to help out
her co-workers and other departments.
Volume 26
SBC Charlotte
Spenc’r October, 2016
Spenc’r is a very reliable worker. Spenc’r shows up for each and
every shift with a positive attitude and is motivated in helping the kids.
He takes initiative and goes above and beyond to ensure safety of the
kids. He comes in on days off, he brings a positive attitude to each
unit and helps each child feel as if they have a chance.
Page 5
Employees of the Year
Rodney Laws - November, 2016
Rodney has been a great asset to the PRTF units. He originally
started off as the CC on the acute units. His leadership and great
attitude, and ability to teach others, made him a perfect fit for
transition to the PRTF RC. He always has a positive attitude and is
willing to give a helping hand when needed.
James White - December, 2016
James is a very talented tech, that always goes the extra mile to
help out. James loves helping the kids and is very passionate about
helping any and every one. James is always one to respond to
situation and give his personal therapeutic approach.
James White
Trish Skeen
Malika Jones
Rita Cuellar
Charlotte
Clear View
SBC Raleigh
Samantha Oakes - October, 2016
Samantha is one of Raleigh’s “team members” from a “distance”.
Samantha works in the Centralized Business Office located in the
Wilmington building. Sam does all the follow-up and collections on
Raleigh accounts. She is a very dedicated worker and has done an
outstanding job on cash collections for Raleigh.
Montevista
Palms
Jackie McKeithan - November, 2016
Jackie McKeithan is a star employee that teaches and leads by
example to both patients and staff. Her compliance with SBC policies
is outstanding.
Kevin DeHont- December, 2016
Kevin goes above and beyond in everything he does. Kevin is a
seasoned SBC employee that is dedicated to our kids and can take
any task and succeed.
Tiffanie Valdivizeo
Peak
Chantry Campbell
Peak View
SBC Wilmington
Daryl Bundy - October, 2016
Daryl’s professionalism shines through in all he does. He imparts a
sense of safety and well-being to the children works with, and goes
the extra mile every day to help make SBC a better place for patients
and coworkers alike.
Brandon Howard - November, 2016
Brandon’s compassion, professionalism, and commitment to the
children we serve make him a valuable, and much appreciated team
member. His work ethic and perseverance make him a key part of our
milieu. compassion, professionalism, and commitment to the children
we serve make him a valuable, and much appreciated team member.
His work ethic and perseverance make him a key part of our milieu.
Bryan Powell
Raleigh
Marsha Wallace - December, 2016
Marsha is a true team player. She is always there to lend a hand,
and has a compassion and genuineness that impact everyone she
meets. We are thankful to have Marsha as part of our crew here in
Wilmington.
Brandon Howard
Wilmington
KathyGiese
Rock Prairie
Page 6
Strategic News
Community Participation / Facility Events
Page 7
Volume 26
Community Participation / Facility Events
Montevista Events
Clear View Events
Clear View had Pancake / MHT Hero Day,
where their Clinical Director, Michael Hinton,
Medical Director, Dr Warren and Plant Operations Director, Tom Riggs, cooked pancakes for
the staff. Their MHTs were honored for their
flexibility in helping multiple departments that
were short staffed, including the kitchen and
front desk.
In October, they had their first annual retraining “Octoberfest”. In addition to their in-person and on-line trainings, they had a week of
themed dress up days. Some highlights were
Hero/Cartoon Character shirt day and crazy
sock day. It was a fun week and everyone received a great refresher training!
In December, they had a party commemorating their First Year Anniversary in assisting
the community. In addition, they visited Birch
Assisted Living and provided them with gifts,
refreshments and instant pictures with “Mr. and
Mrs. Santa”, aka Tom Riggs, Plant Operations
Director and Robin Fallon, Human Resources
Director.
Crazy Sock Day
Octoberfest
Birch Assisted Living
Community Outreach
1 Year Anniversary
Alzheimer’s Walk
Taste of Culture Potluck
Peak Behavioral Halloween Event
Holiday Party
Leland NAMI Walk
They finished up the month with their Holiday
Luncheon with great food from Panino’s, a local
family run Italian restaurant, Clear View water
bottles, many prize drawings and a holiday
photo shoot.
Palms Behavioral Health hosted the first Holiday Employee Luncheon and Ugly Holiday Sweater Contest. Michael Sauceda,
CEO, and Ricardo De Lao, Chef, prepared a smoked brisket and turkey. Employees were encouraged to bring a covered dish to share.
Raffle tickets were provided to
all employees who attended to be
entered into the drawing for prizes.
Prizes included gift cards to various
restaurants and microwave ovens.
Prizes were awarded for the top
three Ugly Holiday Sweater winners.
First place with a $75.00 gift card
to Walmart was awarded to Jeannette Litsch,
RN House Supervisor.
Second place and a $50.00
gift card to Walmart was
awarded to Annisha Perales, A&R Clinician. Third
place and a $25.00 gift
card was awarded to Andi
Tsai, Pharmacist.
Palms Behavioral Health: On Thanksgiving
Day at Palms Behavioral Health various members of our
Leadership Team volunteered to serve meals to our patients and staff members who were working. Rick Iberra,
Clinical Director, and Doreen Hollingsworth, HR Director, served breakfast which included Blueberry pancakes,
bacon, eggs, hash browns and grits.
Dr. Marco Vega, Medical Director,
Michael Sauceda, CEO, Bobby
Molina, Marketing Director, and
Alberto Vasquez, Community Liaison,
(pictured) served the traditional
Thanksgiving Luncheon. The
luncheon prepared by Chef Doug
O’Neil and Yolanda Hernandez
included traditional Thanksgiving fare:
turkey, ham, cornbread dressing, green
bean casserole, mashed potatoes, gravy, cranberry sauce
and a variety of cheesecakes for dessert.
Dinner consisted of a Build Your Own Burger Bar with
multiple fixings, Tater Tots and ice cream.
Peak View Behavioral Opens
Medical Office Building
On Tuesday December 6th Peak View hosted Strategic’s
Open House for their newly built Outpatient Services
Building. The Leadership team to include Jim Shaheen,
Halcy Driscoll , Dan Zarecky and Greg Smith cut the
symbolic ribbon indicating to the community that
expanded
preventative
behavioral
health services will help
aide towards
mental wellness.
Strategic Behavioral Health, LLC
8295 Tournament Drive, Suite 201
Memphis, TN 38125
PRESORTED STD
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MEMPHIS TN
PERMIT 238
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SBH Employee Scoop:
Email:
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HAPPY 10th ANNIVERSARY SBH!!!
Our beliefs
WE BELIEVE in having compassion, empathy & perseverance for
patients and their families.
WE BELIEVE in utilizing a “team” approach to care.
WE BELIEVE in focusing on proactive communication with patients,
families, payors & referral sources.
WE BELIEVE in using sound fiscal management with patient
resources.
WE BELIEVE in encouraging employees to be “the best” in their field.
WE BELIEVE in being good community citizens.
WE BELIEVE in providing the highest quality of behavioral
healthcare to patients and their families.