January 2005 BCG FOCUS The Central and Eastern European Opportunity C r e a t i n g G l o b a l A d v a n t a g e i n S e r v i n g We s t e r n E u r o p e C ompanies that sell products or services into Western European markets may be basing their strategic sourcing decisions on some significantly mistaken assumptions. In seeking the competitive advantage to be gained by sourcing and manufacturing in rapidly developing economies (RDEs), they may be tempted to follow the rush to Asia, and particularly to China, without exploring opportunities closer to the markets they want to ser ve. But recent research by The Boston Consulting Group confirms that, contrary to popular belief, Central and Eastern Europe (CEE) offers features that make the region highly competitive with China. Notably: • For a number of industries ser ving Western Europe, CEE’s costs are competitive with China’s • CEE markets will continue to achieve attractive growth and consumer-spending levels for at least the next several years • CEE countries offer exceptional capabilities and productivity • In important respects, several CEE countries offer more favorable business environments than China’s It follows that companies aiming to sell products and services into Western Europe should take a close look at the opportunities for sourcing and manufacturing in CEE countries—and should carefully weigh those opportunities against the possible benefits and certain risks of going farther afield. The Big Picture Europe is facing a fundamental reshaping of its economic landscape as more and more Western European companies—like companies in other highly developed regions—move their sourcing and production to RDEs. This migration will continue to accelerate, fueled by the five fundamental currents of activity shaping globalization: the rapid growth of RDE markets, the continuing cost and capital advantages of RDEs, the development of talent and capabilities in RDEs, the migration of customers to RDEs, and the emergence of RDE- based global competitors. (For a detailed discussion, see the BCG Focus report Navigating the Five Currents of Globalization: How Leading Companies Are Capturing Global Advantage, Januar y 2005.) The question for many companies is not whether to go but where. And for a lot of companies that are selling into Western European markets, the leading options tend to come down to Central and Eastern Europe or China. How should companies make that strategic choice? Traditionally, companies have based outsourcing decisions on simple cost comparisons. Today, however, for many industries, the decision between CEE and China cannot be based on cost for capitalizing on local talent, and the general business environment in each countr y—especially various kinds of business risk. We discuss these factors, along with our analysis of relative costs, below. alone. Our research reveals that for many product categories sold into Western Europe, total landed costs are essentially equivalent whether the product is manufactured in China or in CEE. In some cases, in fact, CEE countries have an actual cost advantage over China. In many other instances, the cost differential is small or negligible. A Closer Look at Central and Eastern Europe For purposes of this discussion, we define CEE as Belarus, Bulgaria, the Czech Republic, Estonia, Hungar y, Latvia, Lithuania, Poland, Slovakia, Slovenia, Romania, Russia, Turkey, and Ukraine. (See Exhibit 1.) Note that we have included Turkey as part of the consideration set for this region because it is of interest to many globalizing companies. So if the costs to ser ve Western European markets from CEE or China are essentially equivalent, on what basis should companies make their outsourcing decisions? The answer is that they need to look at these decisions for each product line, taking into consideration a number of strategic factors, including local market potential, opportunities EXHIBIT 1 THE CEE REGION COMPRISES 14 COUNTRIES Estonia Russia Latvia Lithuania Belarus Poland Czech Republic Ukraine Slovakia Hungary Slovenia Romania Bulgaria Turkey 2 BCG FOCUS EXHIBIT 2 RDEs CAN DELIVER SIGNIFICANT COST SAVINGS Modeled Economics for a Typical Industrial Product Sourced from an RDE Cost savings Index Additional costs 120 100 100 20–25 80 5–10 10–15 60 10 0–5 0–5 50 Scale Special incentives RDE manufacturing cost 5 5 70 Duties Landed cost from an RDE 40 20 0 Western European manufacturing cost Labor Depreciation Materials, components, and tooling Other Logistics costs management (transcosts portation, additional inventory, and expediting) SOURCE : BCG case experience. Our analysis demonstrates that CEE can be a highly competitive location for sourcing and production, in terms not only of total landed costs but also of strong local markets, top-notch capabilities, and a highly favorable business climate. On a number of measures—the availability of skilled labor and qualified engineers, the competence of senior management, and various kinds of political and operational risk—CEE countries compare ver y favorably with China and other Asian RDEs. Many companies, of course, are already operating in CEE. Surprisingly, however, CEE’s share of production for Western European markets is lower than it should be, given the region’s relative advantages. BCG’s research suggests that misperceptions about the region, combined with the tremendous attention recently afforded China, have led some companies to ignore CEE and take much of their sourcing and manufacturing to Asia. An objective analysis of the CEE region, particularly as compared with China, suggests that those companies are overlooking highly attractive sourcing and manufacturing opportunities— as well as ver y attractive markets—practically next door. Let’s examine the basic components of competitive advantage and contrast CEE’s merits with those of China. Competitive Costs By moving their operations to RDEs, companies can signifi- cantly reduce not only labor costs but also material costs, component costs (in part because of the lower-cost labor in purchased components), and capital costs. The overall savings thus achieved generally amount to 10 to 20 percent but can be as high as 40 percent; for industrial products, they typically amount to almost 30 percent. (See Exhibit 2.) Naturally, potential savings vary widely by industry, product line, and location, driven primarily by differences in labor content and cargo value per volume, which determines transportation cost as a percentage of product value. (See Exhibit 3, page 4.) What is striking is the number of industries that have an opportunity to save 15 percent or more. As these The Central and Eastern European Opportunity 3 EXHIBIT 3 POTENTIAL RDE COST SAVINGS VARY BY INDUSTRY AND CORRELATE WITH THE DEGREE OF MIGRATION TO RDEs Western European RDE penetration (RDE imports as a percentage of Western European consumption) 50 Migrating heavily to RDEs Games and toys 40 Handbags 30 TV sets Sporting goods 20 Computers Batteries More relocations expected Insulated cables Large appliances Photo cameras 10 Furniture Steel products Likely to stay in developed economies 0 –20 –10 Dairy Tires Motor vehicles Beverages 0 10 20 Starting to migrate to RDEs 30 40 Average potential RDE cost savings 1 (percentage points) SOURCES : Eurostat; BCG analysis. N OTE : Penetration is based on data from CEE and Asian countries, including China, the Czech Republic, Hungary, India, Indonesia, Malaysia, the Philippines, Poland, Russia, Slovakia, and Thailand. Industry groups are based on selected NACE 3 and NACE 4 categories. (NACE is the statistical classification of economic activities in the European Community.) 1 The weighted average cost savings for serving Western European markets is based on labor cost and content, cargo value, and logistics costs. industries continue moving to RDEs, an enormous amount of production will migrate. If RDE penetration reaches the relatively modest overall level of 15 to 20 percent observed in several individual industries (versus about 5 percent overall penetration today), some €600 billion to €800 billion of annual production would migrate to RDEs over the next five to ten years. Where should all this production go in order for companies to achieve these savings? Clearly, some RDEs have lower labor costs than others. But it is important to 4 BCG FOCUS consider how large a factor labor is in each product. For example, labor in CEE countries typically costs 4 to 10 times less than in Western Europe—and can cost as much as 50 times less. (See Exhibit 4, page 5.) This gap is expected to remain largely intact for the foreseeable future. Specifically, we do not anticipate significant changes to be triggered by the May 2004 accession of ten countries to the European Union, including eight from CEE, or by the eventual accession of other CEE countries. (In a historical precedent, the relative wage gaps for Greece, Portugal, and Spain actually increased after they joined the EU.) But blue-collar labor costs on average three times more in CEE than in China. On the surface, that differential might appear to make a decisive difference in overall cost. In fact, however, it often works out to be nearly negligible. For instance, for a product whose labor content (direct plus overhead) amounts to 30 percent of its cost, the difference in total labor cost between manufacturing in China and in CEE amounts to less than 3 percent of total cost—and that’s before taking into account China’s transportation penalty. When you factor in transportation costs to Western Europe, along with the costs of labor, materials, and inventor y, China’s cost advantage declines to at most 2 percent; and, in many industries, the CEE region actually has an advantage in total landed cost. Exhibit 5 (page 6) shows how total landed costs to Western Europe differ between CEE and China for 20 general product categories. As stated above, it is important to understand—for each product line— how different RDE locations affect cost, quality, lead-time, and other factors. advantage vis-à-vis China, CEE has only a 57 percent share of imports into Western Europe. Clearly, in bypassing CEE, companies are overlooking a cost-saving opportunity. As might be expected, China provides the largest share of imports into Western Europe in the industries where it is advantaged (though, as just noted, that advantage is quite small); in these industries, China’s share of imports amounts to almost 70 percent. However, where CEE has a cost Moreover, in the newly emerging CEE economies such as Belarus, Romania, and Ukraine, labor rates are even lower than in the more developed CEE economies. Sourcing from these countries to ser ve Western Europe can be much more economical than sourcing from China and other EXHIBIT 4 THE CEE COST ADVANTAGE OVER WESTERN EUROPE IS BASED ON SIGNIFICANT DIFFERENCES IN LABOR COSTS 2003 labor cost 2009 increment Hourly compensation for production workers1 (2003 versus 2009) Annual gross salary for engineers2 (2003 versus 2009) Index3 CAGR (%) 2003–2009 2003 2009 3 CAGR (%) Index 2003–2009 2003 2009 Germany United Kingdom France Italy Spain 2 2 2 3 3 100 58 58 54 40 100 58 58 56 41 2 3 2 2 3 100 81 85 66 82 100 85 85 66 87 Slovenia Czech Republic Hungary CEE countries Poland Estonia in EU Slovakia Lithuania Latvia 5 7 7 6 6 7 7 7 20 12 12 9 9 8 8 8 23 16 15 11 11 11 11 10 4 5 5 5 5 6 5 5 28 20 30 22 18 18 20 15 31 24 36 27 22 23 24 18 Turkey Romania Other Russia CEE countries Bulgaria Belarus Ukraine 5 8 8 7 8 9 8 6 5 5 2 2 9 8 7 7 3 3 5 7 8 8 9 9 37 25 7 8 8 7 44 34 9 12 11 11 5 5 7 8 10 19 7 4 3 1 21 8 5 4 2 3 3 5 6 5 51 31 12 24 13 54 33 14 30 16 Original EU Asia Taiwan Malaysia India China Indonesia 0 10 20 30 40 ($) 0 10 20 30 40 50 60 ($thousands) SOURCES : BCG analysis; press research; UBS. 1 Compensation includes benefits. 2 Salaries are for employees of industrial companies in the electrical engineering sector (in capitals and other major cities). 3 The index was calculated as a percentage of the value for Germany. The Central and Eastern European Opportunity 5 EXHIBIT 5 ACROSS A 20-INDUSTRY SAMPLE, CEE AND CHINA ARE SIMILAR IN TOTAL LANDED COSTS INTO WESTERN EUROPE The Exception: CEE Savings Are Much Larger for Bulky and Heavy Products Cost savings: CEE versus China1 (percentage points) –2 0 2 4 6 8 10 12 Furniture Tires Steel products Automobile storage batteries Motor vehicles Lamps Large appliances TV and DVD combos Games and toys Microwaves HDTVs Handbags Insulated cables Sporting goods Flat-panel TVs Batteries Bulbs Handsets Photo cameras Desktop computers and laptops SOURCE : BCG analysis. N OTE : Cost savings are based on cargo value, labor cost, and content as well as logistics costs. In this exhibit, CEE consists of the Czech Republic, Hungary, Poland, Russia, Slovakia, and Turkey. 1 Positive “cost savings” implies that total landed cost from CEE into Western Europe is lower than total landed cost from China into Western Europe. 6 BCG FOCUS Asian countries. As companies recognize this opportunity, investment in the region is accelerating. Romania, for example, achieved 38 percent growth in foreign direct-investment inflows in 2003, amassing a total of $1.5 billion; it expects to have attracted $2 billion in 2004. Differences in labor costs between high-cost and low-cost countries, while large, will not remain constant, given the dynamism of the latter. In general, however, the optimal mix of advantages for each product line is unlikely to shift abruptly; the fundamental sources of advantage are likely to stay relatively fixed for at least several years. Nonetheless, companies that are designing global sourcing strategies would be prudent not to focus exclusively on one region but to manage their sourcing in classical portfolio terms, putting some in China and some in CEE. The question we are addressing here is which region to use to ser ve Western Europe. Naturally, costs var y to some degree by region, by countr y, and even by area within a countr y. One factor affecting local costs is the established industrial landscape in the region. For example, the Czech Republic and Slovakia have emerged as centers of production for the assembly of automobiles, Poland for white goods, and Turkey for auto parts and some assembly. Taking advantage of such preexisting “clusters” enables companies to save time and cost in ramping up their production facilities. If CEE competes effectively on cost, it can also hold its own in terms of growing market opportunities. Growing Market Opportunities Taken together, the countries of CEE represent an attractive and growing market opportunity. While the region is much smaller than China, with 380 million people versus 1.3 billion, it generates nearly the same GDP—and nearly four times as much GDP per capita. (See Exhibit 6.) In CEE today, more than 25 million households have annual disposable income of over $7,500, and the number of such households is expected to exceed 31 million in the next four years. These consumers represent a market that is only beginning to be tapped. Naturally, CEE is far from monolithic, as it consists of 14 national markets, each with its own language or languages and culture. Such variety no longer poses the significant challenges that it once did: many companies have learned to target regional subsegments. For example, PepsiCo has different water brands in different countries: Toma in the Czech Republic and Slovakia, Kristályvíz in Hungar y, and in Poland. The product’s taste is also different: EXHIBIT 6 CEE COUNTRIES REPRESENT $1.3 TRILLION IN GDP, WHICH IS EXPECTED TO GROW AT 4.5 PERCENT PER YEAR THROUGH 2008 GDP 2003 ($billions) Real GDP CAGR (%) 2004–2008 GDP per capita ($thousands) Poland Czech Republic Hungary Slovakia Slovenia Lithuania Latvia Estonia 209 85 83 33 27 18 10 8 473 4.1 4.2 3.9 4.5 3.0 4.7 4.7 4.6 4.1 5.4 8.3 8.3 6.0 14.1 4.9 4.2 6.0 6.4 Russia Turkey Romania Ukraine Bulgaria Belarus 434 238 57 49 20 18 816 4.6 4.5 4.7 5.9 4.2 4.7 4.7 3.1 3.4 2.6 1.0 2.5 1.8 2.7 TOTAL CEE 1,289 4.5 4.0 Asia China India Taiwan Indonesia Malaysia 1,410 592 286 208 103 8.0 7.1 4.7 4.5 5.0 1.1 0.6 12.5 0.9 4.3 Other Mexico Brazil 626 495 2.6 3.6 6.0 2.8 Country CEE countries in EU Other CEE countries SOURCES : Economist Intelligence Unit; World Bank; Euromonitor; BCG analysis. some variants of Toma water are flavored to better satisfy the preferences of Czech consumers. Nestlé, similarly, has different water brands: and Mazowszanka in Poland, and Aquarel and Kekkuti in Hungary. Some companies have addressed the diversity within CEE by choosing to focus on its five largest markets—Russia, Turkey, Poland, the Czech Republic, and Hungar y—which together represent almost $1 trillion of GDP. Excellent Talent Pools In addition to low costs and healthy markets, CEE provides a pool of skilled laborers and qualified engineers who are generally more educated than those in other RDEs. In some CEE countries, levels of skill and training are competitive with those in developed countries. Throughout the region, both the availability and the quality of the skilled work force are currently ver y high. (See Exhibit 7, page 8.) In Turkey, for example, there are more than 48 million people of working age—of whom only some 22 million are in the labor force. In 2003 more than 600,000 people in Turkey aged 25 to 34 had tertiary education in science or engineering, representing a significant pool of highly educated workers. Nonetheless, there is a persistent misperception that worker productivity in the region is low relative to Western Europe. This is simply not the case. Our client companies in CEE, as well as other companies that are doing The Central and Eastern European Opportunity 7 EXHIBIT 7 CEE RANKS HIGH ON SEVERAL DIMENSIONS OF LABOR AVAILABILITY Ranking of labor availability Overall weighted rank Skilled labor India 1 2 1 2 Ireland 2 3 4 3 United States 3 1 7 1 Turkey 4 6 6 4 Hungary 5 7 3 5 Czech Republic 6 4 2 11 Slovakia 7 8 5 9 Taiwan 8 5 10 6 Poland 9 10 9 10 Russia 10 9 8 14 Italy 11 13 11 8 United Kingdom 12 12 13 7 Slovenia 13 11 12 13 China 14 14 15 15 Estonia 15 15 14 12 Country Qualified engineers Competent senior managers SOURCES : IMD; BCG analysis. business there, consistently confirm that at the same level of capital and technological investment, workers in the region are at least as productive as their counterparts in Western Europe. In fact, global manufacturers commonly tell us that their plants in the CEE region are among the most productive in their worldwide manufacturing networks. In assessing productivity in any RDE, it is important to distinguish between the productivity of the labor force per se and the effects of the labor/capital tradeoffs companies make to further reap the benefits of low-cost labor. 8 BCG FOCUS Workers in CEE are also more akin to those in most multinational companies in terms of language, education, training, and culture than are workers in China. The percentage of the population that speaks English continues to increase and is particularly high among the labor pool of people under age 40. In the Czech Republic, for example, almost 15 percent of people aged 24 to 30 actively use English or claim knowledge of English equal to their knowledge of their mother tongue. German and French are also widely spoken. It should be noted that one area in which the CEE region has not yet caught up with the highly developed economies is the capabilities of local middle- and senior-level management. Many of these managers have had difficulty letting go of the antiquated management processes prevalent during the Communist era and embracing a more business-oriented mindset. This orientation is already changing, and the change process will accelerate as the younger generation of workers moves into the ranks of management. A Favorable Business Environment The major countries in the CEE region, such as Poland and the Czech Republic, compare favorably with China and other Asian RDEs in terms of various kinds of risk, creating a relatively safe environment for investing. (See Exhibit 8.) Political, legal, and regulatory risks are currently significantly lower in these countries than in China, particularly in those that are, or soon will be, members of the EU. So is intellectual property risk—an area in which China is known to harbor a host of issues. The vulnerability of multinational companies to intellectual property risk is illustrated by recent disputes over intellectual property between Cisco Systems and Huawei Technologies; between Magnequench and major Western retailers and electronics companies; between global drug companies and the Chinese government; and between Lucent and two of its employees—as well as by the furor over WAPI standards. (For further discussion, see the BCG report Facing the China Challenge: Using an Intellectual Property Strategy to Capture Global Advantage, September 2004.) secure business environment, with regulations governing intellectual property rights being harmonized with EU standards. world in the total number of kilometers of highways and has excellent expressway linkages to the EU, as well as more than 100 ports and eight international airports. The new EU member states will benefit not only from shorter transit times within the EU but also from significant investments in highway networks and other transportation infrastructure. Also affecting the general business environment is basic infrastructure. While the quality of the transportation and telecommunications infrastructure varies across the region, CEE can often offer much more convenient, faster, and cheaper communication links with Western Europe than can China. Turkey, for example, ranks twelfth in the Of course, intellectual property risk, like other elements of the business environment, varies greatly among CEE countries. Russia, for all its resources and large end-market potential, is comparable to China in terms of risk. In contrast, the new EU member states represent a more And then there are other, less tangible but very important factors, such as the ease of manag- EXHIBIT 8 SEVERAL CEE COUNTRIES RATE WELL AS SAFE BUSINESS ENVIRONMENTS Impact on business risk Favorable Adverse Established EU Potential risks Methodology Germany CEE countries in EU Czech France Republic Hungary Poland Other CEE countries Asia Slovakia Bulgaria Russia Romania Turkey Ukraine India China Political stability EIU political stability risk1 (0–100; 100 = high) 10 NA 2 20 15 35 25 35 55 45 55 80 45 65 Financial stability Fitch country sovereign rating (D–AAA; AAA = high) AAA 1.0 Inflation, 2003 (%) AAA 2.2 A– 0.1 A– 4.7 BBB+ 0.8 BBB+ 8.6 BBB– 2.3 BB+ 13.6 BB 15.3 B+ 25.3 B+ 5.2 BB+ 5.4 A– 1.2 Legal and EIU legal and regulatory regulatory risk stability (0–100; 100 = high) 13 NA2 25 25 38 38 40 70 58 45 73 60 73 +2.5 +13.2 +5.8 +6.7 +10.3 4.5 –12.9 –11.5 –38.8 –0.7 +3.3 –3.6 7.7 6.9 3.9 4.8 3.6 3.7 3.9 2.7 2.8 3.1 2.3 2.8 3.4 5 5 4 4 4 3 3 2 3 3 2 3 2 Currency Expected cumulative change in FX rate,3 +2.5 2003–2008 (%) Transparency Corruption international index (0–10; 10 = low) Intellectual EIU IPR property protection index rights (0–5; 5 = high) (IPR) Overall environment SOURCES : Organization for Economic Cooperation and Development (OECD); Economist Intelligence Unit; Amnesty International; Fitch Ratings; BCG analysis. 1 EIU = Economist Intelligence Unit. 2 NA = not available. 3 FX = foreign exchange. The Central and Eastern European Opportunity 9 ing plants that are in the same time zone as headquarters; the cost and the ease of travel back and forth between sites; and the efficacy of management across similar cultures. Such factors are harder to quantify than labor costs and market growth rates, but they can have disproportionate impact on RDE operations, sometimes determining the difference between success and failure. One Western European automotive supplier talks about the ability to visit plants (and customers) throughout the region in a single week: “There’s just no substitute for walking the produc- 10 BCG FOCUS tion lines, talking to the workers, randomly grabbing a few parts in their various stages of production and assembly. I’m in the region at least once a month and often more than that, because you learn so much more in person, on the ground.” * * * Companies should take a portfolio approach to each sourcing decision, analyzing a variety of locations for each product line and carefully weighing all the factors that make up each location’s unique business opportunities and challenges. For most global companies, China is important as a market, a low-cost sourcing and manufacturing base, and a source of talent, and therefore should be taken into account. However, companies designing RDE sourcing strategies specifically to ser ve Western Europe owe it to themselves to give Central and Eastern Europe serious consideration as well. For many, CEE’s significant advantages—in terms of relatively affluent and growing markets, excellent talent pools, and generally favorable, less risky business environments—will decisively outweigh China’s. The Central and Eastern European Opportunity 11 The Boston Consulting Group is a general management consulting firm that is a global leader in business strategy. BCG has helped companies in every major industry and market achieve a competitive advantage by developing and implementing winning strategies. Founded in 1963, the firm now operates 60 offices in 37 countries. For further information, please visit our Web site at www.bcg.com. About the Author Kevin Waddell is a vice president and director in the Warsaw office of The Boston Consulting Group. You may contact him by e-mail at [email protected]. Acknowledgments The author wishes to acknowledge the valuable contributions of his colleagues Barry Adler, Thomas Bradtke, Grzegorz Cimochowski, Elyse Friedman, Jaroslaw Kosinski, Kathleen Lancaster, Robert Maciejko, Harold L. Sirkin, Matthias Tomenendal, Dave Young, and Oktawian Zajac. For Further Contact This report was sponsored by two of The Boston Consulting Group’s worldwide practices: Industrial Goods and Operations. BCG’s Industrial Goods practice advises leading industrial companies on many topics, including the strategic and operational implications of globalization. The firm’s Operations practice focuses on strengthening companies’ operational abilities globally to enhance their performance, develop new strategies, and create competitive advantage. For inquiries about this report, about globalization, or about the Industrial Goods or Operations practice, please contact the author or any of the following people: Cameron Bailey, vice president and director, Moscow E-mail: [email protected] Arjan Huisman, vice president and director, Prague E-mail: [email protected] Konrad Wetzker, vice president and director, Budapest E-mail: [email protected] To receive future publications in electronic form about this topic or others, please visit our subscription Web site at www.bcg.com/subscribe. 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