”Extreme Weather Impacts on Freight Railways in Europe” Johanna Ludvigsen ([email protected]) Ronny Klæboe ([email protected]) Institute of Transport Economics, Oslo, Norway, www.toi.no Abstract Four cases were studied to assess how the harsh 2010 winter weather affected rail freight operations in Norway, Sweden, Switzerland and Poland and what reactive behaviours the rail managers mobilised to reduce the adverse outcomes. These results were utilized in the fifth case assessing proportion of freight train delays in Finland during 2008-2010, modeling the odds for freight trains‟ delays and tardiness duration as a function of changes in met-states on Finish network and/or weather-induced infrastructure damage. Result show that rail operators were totally unprepared to deal with powerful and cascading effects of three harsh weather elements, long spells of low temperatures, heavy snowfalls and strong winds which affected them concurrently and shutdown large swathes of European rail infrastructure and train operations. Rail traffic disruptions spread to downstream and upstream segments of logistics channels causing shippers and logistics operators to move the freight away from rail to road carriage. As a result railways lost market for high-value container cargo, revenues and long-term business prospects for international freight movement. Analyses of measures employed to mitigate the immediate damage showed that managers improvised their ways of crisis rather than drew on a priori contingency–fighting and crisis management skills. Modelling of co-variation between extreme weather and freight train delays in Finland during 20082010 revealed that 60% of arrival tardiness was related to winter weather. Further, a combined effect of temperature below – 7 Celsius and 10-20 cm change in snow depth coverage from one month to the next explained 62 % of variation in the log-odds for freight train delays. Also, it has been shown that changes in number of days with 10-20 cm snow depth coverage explained 66 % of variation of train arrival lateness contributing to 626 minutes, or 10 1/2 additional delay hours. Changes in number of days with snowfalls over 5 mm accounted for 77% variation in train arrival lateness implying that each additional day with this snow fall could contribute to 19 1/2 delay hours. Finally, a combination of increase in mean number of days with 5 mm snowfalls and temperature below - 20 Celsius explained 79 % of variation in train arrival tardiness contributing to 193 minutes or 3 ¼ delay hours. All results were significant (p=.00). 1 1 Introduction Extreme weather events may threaten individual companies, their personnel, and collaborative arrangements such as supply chains. Managerial literature indicates that there is no one best way for overcoming negative impacts of these occurrences. One reason for that is that such events fall into high-impact/low probability risk category and therefore there is a scarcity of historical data needed for devising universally effective prevention, containment and mitigation tools. Another reason is that such low-frequency incidents are hard to predict and thus difficult to allocate resources to proactive risk management. If this risk never materializes, the costs incurred are hard to justify to the company leadership and/or shareholders (Zsidisin et al. 2004).1 Yet empirical evidence indicates that weather-induced disasters tend to occur more frequently and with increased damage severity. In relation thereto, the report on “Performance Measures for Freight Transportation” (Transportation Research Board 2011) clearly states that the above approach is reminiscent of “sub-optimization” in managerial decision making where the focus is inordinately upon achieving narrow, easily and immediately justified sub-goals to the detriment of broader business objectives such as long-term operational continuity through resistance development. In this connection a question arises: why some organizations cope far better than others with both the prospects and the impacts of weather-induced adversities? The organizations in focus do not have a common secret formula or even many of the same processes for dealing with weather-generated risk, but share one critical trait: resilience. Conceptually resilience is an anti-thesis of vulnerability which Svensson (2002) defined as “…unexpected deviations from the norm and their negative consequences”. Mathematically vulnerability may be measured in terms of “risk”, a combination of a likelihood of an event and its potential severity (Sheffi 2001; 2005). The notion of organisational resilience entails functional and structural preparedness. Functional resilience implies that a given entity is capable of efficient and effective dealing with a given adversity and may recover unscathed by drawing on internal resources. On the other hand, structural resilience is an organizational ability to absorb and/or withstand external risks and/or perturbations thanks to built-in robustness and internal reserves (Bundschuh et al. 2003; Holmgren 2007; Lai et al. 2002). There is no doubt that supply chain disruptions are costly. In order thus to prevent, mitigate and neutralize negative consequences of chain ruptures one needs to understand how an abrupt cessation of goods movement or stoppage of material flows may affect not only the focal transport operator but also other supply chain segments (Hendriks and Shinghal 2005). A recent example is the earthquake in Japan which in March 2011 damaged several plants producing microchips and other electronic components for equipment manufacturers in the US and Taiwan. This contagion has spread to Europe causing transient shortages of smart phones, tablets and other high-tech consumer electronics (Financial Time of April 23rd 2011). As 1 As Qiang et al. (2009) have shown in numerical modeling of changes in supply chain risk level invoked by transport disruptions, this statement indicates that manufacturers, retailers and transport carriers within a given supply network place zero weights on disruption risks (page 108). 2 summarised by Shefi (2005; 74), one of the main characteristics of disruptions in large-scale supply networks is the “high-level transmission between vulnerabilities stemming from the large systems‟ inter-connectivity”. Yet, the risks caused by weather-related disruptions in Europe are surprisingly scarcely addressed by supply chain management literature (Kleindorfer and Saad 2005). Even worse, the consequences that extreme weather events exerted on freight transport operations in Europe received hardly any attention from researchers in this field (Wilson 2007). One reason could be that as compared to disruptions paralyzing manufacturing plants and/or warehouses which result in large supply shortages, a rupture in movement of goods within a supply pipeline may be potentially less contagious because it halts only a transfer of merchandise and/or materials within a given conduit. The uniqueness of transportation disruption consists thus in that although the goods in transit have been stopped, the remaining supply network operations may still function undisturbed2. However, as observed by Gunipero and Eltantawy (2004) as well as Adegoke and Gopalakrishnan (2009), this is very far from being true. Transport interruption is a risk that can quickly cripple the entire supply chain because in addition to halting the flow movement, the stoppages in materials and/or goods transfer spread quickly to the upstream and/or downstream supply chain segments causing stock outs, inventory depletion, production downtimes, unfilled customer orders, information distortion and/or back-log of goods in transit. 2 Purpose Statement Against this backdrop, this article sought to assess 1) How the different extreme weather events affected the European rail freight systems, and 2) What types of action the affected parties have mobilized to mitigate and neutralize the resultant impacts. We anticipated that results from this enquiry would allow identifying the most severe vulnerability areas within the entire European freight rail system and the types of managerial and physical assets efficient at improving the sector‟s overall preparedness. Unfortunately, multiple searches for literature on measures proficient at managing the impacts of weather hazards on European freight transport industry, and particularly the railways, did not produce tangible results. As a consequence, our work had to be revised and broken down into five more specific explorations, as follows. 2 Although a disruption in transportation will certainly delay the arrival of goods at destination, a distinction is made here between a transportation disruption and a transportation delay which fall into two different risk categories. Because of larger element of surprise and lower preparedness level, Chopra and Sodhi (2009) maintained that risk drivers for a delay are much smaller than those of disruptions which may last longer and hit several supply segments simultaneously. This distinction was also useful for determining the conditions of supply network robustness and strategies for dealing with disruptions caused by natural hazards. 3 1) Which impacts the extremely bad weather inflicted on rail infrastructure and operations in Poland, Sweden, Norway and Switzerland during harsh winter 2010, 2) What reactive behaviors the managers in the affected companies have mobilized to counteract and/or contain the ensuing outcomes, 3) What was the proportion of weather-induced delays in all freight train arrival delays in Finland during 2008-2010 4) How the harsh weather events affected the odds for freight train delays on Finnish network during the above period, and 5) How the duration of freight train delays in Finland co-variated with harsh winter weather during 2008-2010. 3 Methodology 3.1 Research Approach and Design Since this study focused on natural disasters whose tangible impacts on rail freight companies and their clients in Europe had not yet been adequately recorded, analyzed and assessed, since these phenomena invoked different material and temporal damage, and since researchers could neither manipulate the independent nor the dependent variables a case study method was chosen for this exploration (Yin 1994, 23). This research approach was also supported by Snyder and Swann (1978) who maintained that case study method is an appropriate form of empirical enquiry when the impacts of determinants studied vary between the targets, when the researchers neither can manipulate the causes nor the specific outcomes and, when the current body of knowledge does not allow for making cross-contextual predictions. Procedures foreseen for scientifically sound case studies recommend that first a descriptive definition of the phenomena studied is developed. Subsequently actors with pertinent experience and data are identified and interviewed, and finally an understanding of the phenomena in focus is constructed which facilitates statistical tests of more specific causal relationships (Yin 1994, 29). Pursuant to the above, four case studies on how the rail freight operators in Norway, Sweden, Switzerland and Poland reacted to harsh winter in 2010 were performed. Results were then used in a Finnish rail modeling case which assessed 1) the proportion of delays in freight train arrivals attributed to extreme weather and/or weather-inflicted technical damages on Finland‟s network during 2008-2010, 2) the odds for train arrival delays inflicted by harsh weather, and 3) the duration of train arrival tardiness attributed to bad weather impacts. 3.2 Data Sources 3.2.1 European Cases of Harsh Weather Interviews with managers of rail cargo companies from Poland, Norway and the Netherlands provided data for the first three case studies; one of the interviewees was a state-owned incumbent from Norway while two others private rail undertakings. Data for the fourth case came from an interview with director of an 4 Association of Swedish Train Operators which represents seventeen rail carriers in Sweden. Inclusion of private rail undertakings was justified by the fact that these entities are relatively small as compared to national incumbents, and therefore, quite vulnerable to all types of hazards. Yet, experience shows that despite the small size and the relative resource scarcity, private operators are capable of rapid adaptations to environmental dynamics. These two factors made them interesting objects for studying managerial reactions to extreme weather adversities. 3.2.2 Finnish Case of Harsh Weather The VR Group Ltd., the Finnish Transport Agency and the Finnish Meteorological Institute provided data which included two sets of aggregated indicators. The first was a register of eighty different causes of freight trains delays and these delays‟ duration including thirty seven reasons related to bad weather. The second comprised monthly registrations of maximum and minimum temperatures, precipitation, and the numbers of days in each month within 2008-2010 with specific temperature and precipitation levels. These monthly temperatures and precipitation indicators were measured at a number of meteorological stations all over Finland and then averaged monthly. 3.3 Data Collection 3.3.1 European Railway Cases Face-to-face interviews with executives responsible for management of rail operations provided data for the European cases. Each interview lasted from one to two hours and recorded 1) self-reports on targets‟ exposure to harsh weather events and impacts-triggering mechanisms that affected rail operations 2), type of adversities experienced and measures mobilized during and immediately after a given extreme weather instance in order to cope, neutralize and/or reduce the resultant consequences, and 3) strategic adjustments that the targets have undertaken and/or planned to introduce in order to improve the overall preparedness for weatherinduced damage at the company and/or supply channel levels. 3.3.2 Analyses of European Case Data The interview audio-records were transcribed verbatim into an interview protocol, whose content was then analyzed as regards the types of adversity that the affected parties experienced, the actions mobilized and resources employed to counteract the most immediate impacts and the long-term repercussions. 4 Findings from European Cases 4.1 Vulnerability of Rail Operators to Winter Disruptions The four European cases revealed the instantaneous impacts that the extremely harsh winter weather in 2010 inflicted on rail disruptions, the aftershocks to other logistics segments, and the long-term consequences for railway business. An executive at the Swedish Associations of Rail Operators described the different stages in the weather-triggered crisis 5 “During winter 2010 the south-western Sweden was affected by unusually low temperatures, winds and heavy snow falls which begun in December 2009 and lasted until March 2010. We have been taken aback by a combination of very low temperatures and heavy snow storms. Strong winds formed clouds of light snow which stuck to wagon undercarriages, immobilized vehicles, and blocked track lines between Halsberg intermodal terminal and the main Swedish harbors. Snow accumulated under undercarriages has dramatically amplified the vehicle weights causing the wheel axles to break. We lacked the buffer stocks of spare wheels and personnel capable of replacing the broken units on short notice. So, we had to sign new agreements with repair workshops. The smallest rail operators have of course suffered the most because of considerable resource scarcity. In addition, wagon brakes lost the grip on slippery track surface and many trains had to be stopped. This reduced the network traffic. Further, many tonnes of temperaturesensitive goods have frozen while still in wagons because trans-shipment to trucks was delayed”. The above shows that the targets were neither able to avert nor neutralize the weather–imposed harms. Efforts used to contain the impacts of infrastructure shutdowns and traffic breakdowns reveal that both the operators and the infrastructure managers improvised their way out of crisis rather than drew on the a priori available preparedness measures and/or crisis management skills. Another excerpt from this interview reveals the dramatic scope of negative consequences for the entire Swedish rail freight industry. “During this (winter) period the volume of rail cargo in Sweden was reduced by entire 20 percent. The Halsberg marshalling yard which is a centre of Sweden’s rail freight operations was closed for 14 days. This shutdown alone has cost between 200 and 250 million SEK. This amount has been further attenuated by phasing out of at least 20 rail shuttles between Halsberg and Gothenburg and re-location of large cargo volumes to road haulage “ One interesting finding was that although all the rail freight companies studied function in the northern Europe where harsh winters are quite common, still none of them has anticipated the combined impacts of extraordinarily long spells of low temperatures, heavy snowfalls and strong winds which in 2010 brought their operations and infrastructure to standstill. The Norwegian rail freight manger‟s encounter with unusually harsh winter in 2010 is reported below “The 2010 winter weather brought about a rare combination of unusually heavy snow falls, low temperatures and strong winds. This resulted in a range of infrastructure shutdowns and rolling stock breakages. First, Infrastructure Managers lacked enough snow ploughs to keep all tracks and interchanges snow-free. Second, low temperature and heavy snow caused that wheels on some of our flatcars went to pieces. These disruptions reduced our flatcar fleet and supply reliability to 60 p.c. (from standard 90 p.c.) meaning that considerable number of containers was not delivered on time. Our customers were aghast; they had to shift goods supply to road haulage. Further, we had to renew our stock of spare wheels immediately and that showed difficult. As a consequence of this but also due to the accumulation of ice deposits on tracks, the deceleration time and braking distance for wagons increased considerably. As a result, we were forced to run fewer and shorter trains. Yet despite fewer trains the manpower at terminals has to be increased to fight technical emergencies. More people had to step in so that we did not breach the working time regulation. As a consequence we faced two adversary impacts at the same time: our operational costs skyrocketed while our cargo volumes along with customers’ trust plummeted” The Dutch rail manager, whose company suffered from 2010 winter traffic breakdown provided the following account. “In Switzerland we had to stop all our rail container traffic for one week in January 2010 because the track was blocked by unusually heavy snow falls. However, information about infrastructure shutdown reached us in advance so we were able to re-position our locos, flatcars and containers, and reduce the costs of the standstill… In Sweden the situation was different because there several of our trains were trapped by snow falls blocking connections between the feeder and the trunk lines and could not return to the main operations depot after discharge of container loads at customers sidings. Besides persistent low temperature of minus 20°Celsius have damaged the rubber linings on our flatcar brake’s cables which stopped all vehicles. This forced us to stay put until the cables were replaced. This operation took quite many man-hours”. The harms inflicted on the Polish rail operator were equally dramatic, although for different reasons. “Heavy falls of wet snow was a nuisance because they broke catenaries and fell trees along the track lines that blocked the network pathways. In addition, the freezing fog glazed catenaries and broke pantographs on several locos. Surprisingly, the cold in the range of minus 15 Celsius and below did not inflict much harm on locos’ technical fitness, but temperature in the range of -1 /+ 1 Celsius combined with high humidity caused shortcuts in locos’ electrical wiring. We protected our locos from freezing by keeping engines on empty runs before and after each journey. As a result, our loco drivers had to put extra working hours in emergency shifts…” 6 These excerpts indicate that at least two circumstances amplified the attack severity and the scope of damage. The fist was a combination of three different harsh weather components, low temperature, snowfalls and strong winds. As these elements coincided in space and time, they produced cascading effects which immobilized long stretches of European rail infrastructure and brought all freight transfer to a halt (Delmonaco 2006). The second factor derived from the unusually large scope and power of the knock-on impacts which caught the targets unprepared and made them virtually helpless within very short time. Because of the railways‟ specific position in logistics supply system, disruptions in rail cargo operations produced a chain of contagion which quickly spread to other segments of logistics channels. However, the railways bore the major brunt of weather-inflicted damage because they could not substitute the rail freight transfer with alternative modes as did shippers, forwarders and logistics network integrators. Adding to the complexity was the fact that being the government utilities, rail infrastructure administrators, were not liable for direct business losses and other disutilities that infrastructure shutdowns imposed on rail undertakings, cargo owners and logistics companies. As a consequence, in addition to sharp spikes in operations and manpower costs, railways have also suffered from the loss of customers, reputation and jeopardised business prospects in the European freight market. The Norwegian operator summarized this problem succinctly. “In order to reduce the risks of stock out and the amount of unfilled orders at distribution centers, we had to reposition our resources. This required higher operational back-up and closer collaboration with Infrastructure Managers. However, our hands were tied: our trains were stopped by infrastructure shutdowns. Our customers demanded compensations for unfilled supply orders. Therefore, we started discussions with the Ministry of Transport and Communications who owns rail infrastructure in Norway to grant us the rights to charge infrastructure provider with penalties for track closures and/or pay lower user charges after several track lines were out of operations which delayed our freight trains’ arrivals. Still, paying considerable delay compensations was not the biggest harm to us. The loss of traffic which our clients re-located to road transport and the customer trust in our ability to deliver on time were considered as much more serious setbacks because they seriously threatened our business’ future”. The Dutch rail manager summarized the losses that his company suffered due to infrastructure shutdown in the following manner “Recently, we have discussed with the Swedish Rail Infrastructure Administration what harms the network shutdowns and reduction of network serviceability inflicted on our operations. We have presented them with bills for losses imposed by infrastructure closures. The Swedish people have launched a full-blown investigation into factors causing infrastructure downtime which, we hope may improve infrastructure security next winter. Still, we expect more harsh winters to come, and with that more infrastructure closures. We will simply need to live with that and be better prepared”. The cases studied made it readily visible that the infrastructure closures rendered the railways‟ crisis management efforts quite futile. They have also underscored that the continuity of rail operations and the punctuality of cargo train arrivals are heavily dependent on infrastructure functionality. In order to avert the risk of stock outs and/or supply shortages at wholesale and retailer outlets, logistics integrators moved cargo transfer away from rail to road. The Swedish operators applied the following measures to contain the damage inflicted by infrastructure shutdown “Shippers, rail operators and Trafikverket (The Swedish Transport Infrastructure Administration) formed task forces to jointly combat these damages. To be effective, our decisions had to be based on real-time information. Trafikverket fed us with information about impending and/or already imposed infrastructure closures, lines open for detour and serviceability conditions on the remaining network segments. To speed up the most critical consignments, our clients handed us a list of most urgent shipments and the goods’ physical conditions (i.e., tolerance for cold and longer transit time). These data helped Trafikverket to re-assign traffic to a considerably downsized network using three priority rules 1) trains that had to be given green light immediately, 2) trains that had 7 to be re-scheduled to new time windows and new track paths within the next 12 hours, and 3) trains that could be kept at sidings and/or marshalling yards longer than 12 hours. Eventually we got the most critical tonnage of cargo traffic out and moving”. These examples are instructive. On the one hand they have revealed that mobilization of ad hock damage containment showed effective at dealing with the unfolding course of disaster events. On the other hand, however, the lack of back-up systems and preventive skills magnified the scope of damage and the costs of adversity abatement. The patterns of crisis-fighting behaviours revealed that all managers strove to alleviate the most immediate impacts on their operations domains without making efforts to increase the operational robustness of the entire supply system. Constrained by the rolling stock damages, infrastructure shutdowns and shortages of vital components destroyed by extremely harsh exploitation conditions, the targets turned to in-house human resources because this type of assets was readily available and effective at quelling the most immediate harms. The statement of the Polish manger underscores the need for an internal “flexibility” without, however, specifying how this could be achieved. “Our operational flexibility was the main asset that helped us to absorb the consequences of and to deal with these (traffic) disruptions. Today, all these happenings seem as if they have taken place in a distance past. Now-a-day we are facing and dealing with quite new and different challenges. We have realized however, that we need more operational flexibility in our system to be able to withstand the similar adversities in future”. Although all railway operators deployed extraordinary resources, they still could not stop the aftershocks spreading to the upstream and downstream chain segments. However, none of these targets acknowledged the need for improving resilience at all channel tiers. Neither a necessity for systematic risk assessment or specialised crisis management skills capable to address the different hazards affecting the different supply chain segments was recognised. Nor was the building of long-term strategic preparedness for level-headed handling of future crises considered as a long-term risk containing investment. Only the manager at Norwegian state-owned cargo carrier recognised the need for strategic overhaul of his company‟s command and control system in order to withstand the negative “domino effect” between the infrastructure shutdown and the operations breakdown “This experience has humbled us. We have to regain the customers’ trust by making our freight dispatch system more robust. That means that several elements of our command and control system have to be re-engineered while collaboration with infrastructure provider reinforced. However, before we re-launch a more reliable container dispatch system we need a guarantee from Infrastructure Managers as regards higher standards of network reliability. And that’s the critical area on which we are working right now”. These results provided background for two questions 1) Why all the affected parties were so badly prepared to tackle the extreme weather impacts despite being well accustomed to harsh north European climate? 2) Why the executives studied did not recognize a priori the high risks that harsh winter weather might inflict on their operations, personnel, infrastructure, and subsequently, brand reputation and long-term business prospects? 4.2 Conclusions from European Cases One reason behind the rail operators‟ inability to preempt and avert extreme weather damage was the element of surprise that caught them unprepared for unusually powerful and commensurate knock-on effects that brought the entire rail system to a 8 temporal paralysis. This “cascading effect” triggered “ failure in a system of interconnected elements whose entire service provision depends on functionality of the preceding segments, and whose preceding segments can exert failure on the successive parts” (Kappes and al. 2012,) However, the above did not explain the low general level of strategic preparedness and the absence of weather risk awareness on the part of the managers studied. In search for more-in depth explanation, we turned to literature on managerial attitudes towards risk in general and risk perceptions in particular. A classical study that March and Shapira carried out in 1987 provided some indication by showing that 1. Managers were quite insensitive to estimates of probabilities of possible outcomes 2. Managers tended to focus on critical performance targets which affected the way they managed the risk, and 3. Managers made a sharp distinction between risk-taking and gambling. The first finding could be explained by the fact that manager do not trust, do not understand, or simply do not use probability estimates when making tactical or strategic decisions (Kunreuther 1976; Fishhof et al.1981). Since managers were insensitive to probability estimates, they were most likely to define the risk in terms of magnitude of losses such as “maximum exposure‟‟ or „„worst case‟‟ instead of a broader scale of compound harms. The second conclusion is based on an observation that the quality of managerial accomplishments is measured by a set of performance targets. These metrics cause that managers become more risk averse (or risk prone) when their performance is above (or below) a desired level. Finally, the third conclusion is based on the fact that managerial rewards are tied to attainment of „„good outcomes‟‟, but not to making „„good decisions‟‟. The more fragmented and specialized a given service provision chain becomes, the more focus is on each actor‟s slot in a value chain and the less on system-wide functionality. Consequently, the patterns of managerial contracts and incentives structures follow this line. Case studies performed by Closs and McGarrel (2004), Rice and Caniato (2003) and Zsidisin et al. (2004) show that the pervasiveness of attitudes undermining the needs for dealing with risk of supply chain disruptions prevented managers from carrying out a risk tolerance appraisal and assessing risk tolerance threshold. Yet, some few companies recognized the importance of risk assessment and used different methods to measure supply chain risk through formal quantitative models and/or informal qualitative plans. However, these companies apportioned very little time and resources to mitigation of all supply risks, not to mention the risk induced by natural hazards. Several factors have underlain this behavior 1. Due to few data points, good estimates of probability of occurrence of any particular disruption were difficult to obtain. This hindered performance of cost/benefit analyses and/or realistic estimation of losses on returns on the assets damaged needed for honing of risk reduction skills, holding contingency-reducing assets and reserve capacity 9 2. In the absence of an accurate supply chain risk assessment, the firms have generally underestimated the risk of sequential disruptions. As a consequence many managers ignored the impacts of unlikely events and removed natural hazards from their strategic decision agenda (Tang 2006). This may explain why so few firms took commensurable actions to mitigate the risk of disruption in proactive manner. Finally, as aptly summarized by Repenning and Sterman (2001), firms seldom invest in proactive programmes because “nobody gets credit for fixing a problem that never occurred”. Still another explanation could be found in competitive pressures, ubiquitous search for higher operational efficiency and lower capital costs that companies all over the world pursue with great vigour. The well-known managerial terms such as “lean production” and “tightly coupled” supply chain systems with high intra-channel interconnectivity and “just-in time” manufacturing and supply regimes reveal that there is not much room for operational slack, “wasteful reserves” or doubling of sourcing and/or manufacturing outlets. To deal with considerable technical and market uncertainties, both the private and the state-owned freight railways adopted lean production technique which prevents them from keeping large stock of locomotives, wagons, spare-parts and reserve components as the company possessions. As the price of multisystem locomotives in Europe reaches these days 3 million € while purchase of multifunctional rail wagon would require at least 0.5 million €, hardly any small rail undertaking or even a state-owned incumbent has financial capacity to keep proprietary equipment and spare parts buffers on its balance sheet. Market uncertainty evidenced by seasonal and corridor-dependent spikes and slopes in demand for freight transfer makes that many new entrants neither own locomotives nor wagons, basing their entire service provision on time-limited lease contracts with specialty rolling stock and traction companies. This is also fortified by many countries‟ depreciation rules in the tax code legislation where lower tax rates are charged on asset-free service providers. As a rule, service, maintenance and repairs of rolling stocks, traction and IT equipment are also outsourced to external contractors. As it is widely admitted in managerial literature and practice, outsourcing may reduce the current costs of service provision but in return will also reduce the levels of operational robustness and output security due to delayed responses and/or longer waiting times for emergency deliveries. As it is evidenced here, this way of doing business became quite expensive under the weather-induced crises. Pursuit of financial effectiveness makes that reserves in production capacity, capital assets and sourcing duplications which constitute the core of functional and strategic preparedness are deliberately avoided as they show on the companies‟ balance sheets, reduce operating margins and returns on capital assets. Therefore, they become hardto-justify to board-members and/or shareholders. Finally, business leaders have many other and equally compelling challenges to attend to in addition to natural disasters. This was very aptly summarized in 21st Supply Chain newsletter‟s June 2011 edition: “natural disasters are not the only risks in town”. 10 In addition, the Virtual Strategy Magazine (http://www.virtualstrategy.com/2011/05/10) which published results from the BDO study (http://www.bdo.com) of risk factors most frequently cited in tax filling reports by one hundred largest publicly traded US technology companies3 revealed that the risk of natural hazards ranked as number 12 among the most frequently cited and feared business threat categories. However, the study has also shown that this risk type has increased in prominence between 2010 and 2011. 5 Finnish Case: Linkages between Extreme Weather, Freight Train Delays and Tardiness Duration during 2008-2010 5.1 Analytical Model In order to estimate the proportion of weather-induced delays in all freight train arrivals in Finland during 2008-2010, the odds for train arrival tardiness and duration of delivery lateness, an analytical regression model was developed (figure 1). This model utilized results from the four European cases to assess the strength of covariation between the key weather parameters and the punctuality losses in Finnish rail freight traffic. However, since this modeling exercise sought also to make more disaggregated assessments on how the different elements of bad weather and/or combinations thereof contributed to train arrival delays and tardiness duration, the aggregated data indicators representing time series with information on meteorological conditions over Finnish rail network and train arrival delays had to be transformed to attain these objectives. Independent Variables Extreme Weather Events in Finland over 2008-2010 (temperatures, precipitation and combinations thereof) Dependent Variables Freight Trains’ Arrival Delays Delay Duration Figure 1: The study’s analytical model 5.2 Problems with Train Delay Data and Weather Indicators Data provided by the Finnish Meteorological Institute (FMI) and VR ( the national Finnish rail operator) as monthly aggregated weather and delay indicators posed 3 BDO Seidman, LLP is the US professional service firm providing assurance, tax, financial advisory and accounting services to a wide range of publicly traded and privately held companies. The company’s international arm, BDO International Limited serves multinational clients through global network of 1,138 offices in 115 countries. 11 considerable challenge as regards statistical linking of train arrival delays with extreme weather events. The first issue was that the monthly weather indicators depicted Finnish weather as national averages and thus confounded meteorological states on the different days of a month with weather conditions prevailing over Finland‟s northern, coastal, inland and southern regions. Second, since some of the indicators were specific for areas surrounding the measurement stations, chances existed that weather indicators could simply reflect weather parameters at a given station, and/or a change in number of measurement stations needed for satisfying a given selection criterion and not the actual meteorological conditions. Further, the average temperatures in Finland differ sharply not only between the southern and the northern regions but also within a given time period. In addition season changes in the north and south also occur in a time-lagged fashion. Therefore, the average records of monthly temperature and precipitation did not provide information on when and where the weather was the most severe. Likewise, the freight train delays during 2008 – 2010 were recorded as minute averages per monthly periods. This hindered assignment of delays to the different rail corridors, train trips, days of train operations and/or peak traffic hours. Further, inspection of freight traffic density on the Finnish rail network in 2010 supported an assumption that chances of freight train delays and duration of arrival tardiness were higher on lines with high traffic volumes as compared to those with lesser and/or sparse train movements. 5.3 Addition of Data File with Lagged Weather Indicators Faced with these challenges, the results from European cases helped us to recognise that adaptation to sudden bad weather events may be much more challenging than to periodically state conditions. As a result, we conjectured that the odds for arrival delays might increase when the weather shifted rapidly and when this shift triggered a chain of follow-on consequences. Therefore, to capture the shifts in the levels of weather indicators, one-month-lagged values were calculated, added to the data representing independent variables and defined as changes in met-states. Consequently, we have hypothesised that a rapid accumulation of snow on infrastructure network would probably delay train arrivals more than the snow cover laying over several days. Therefore changes in the number of days with a given snow depth from one month to another were also calculated and served as a proxy for snow accumulation during the period analyzed4. Analyses of data on changes in snow depth included 35 observations only as the snow cover depth record for December 2008 was missing. 4 The number of days with a stable snow depth cover could also indicate that measurement was simply undertaken at the end of winter season and not that the actual depth of snow has changed between the different time periods. 12 5.4 Data Transformation 5.4.1 Dependent Variable We assumed that punctuality would be inversely related to adverse weather. To facilitate the interpretation of regression results, we decided to study delays defined as a proportion of delayed trips in all train trips during 2008-2010. A worsening of weather conditions and an increase in harsh weather indicators became thus related to a positive increase in proportion of delays in freight train arrivals while the negative parameter estimates would imply the opposite. Generally, it is a bad idea to apply linear regression on dependent variable defined as a proportion. Studies of disaggregate data show that such relationships are often non-linear and S-shaped and may therefore render negative probabilities (below 0% delay) or more than 100% delay occurrence, making the results meaningless. A standard procedure for analysis of a dependent variable in the form of probability or proportion, is to perform a non-linear logit transformation by taking a natural logarithm of the odds for a delay (Hosmer and Lemeshow 1989) which is equivalent to running a grouped regression model (Agresti and Natarajan 2001; Long 1997). delays ln C+b1 X 1 ...bn X n 1 delays Using the logit transformation of dependent variable means that by powering the value of an estimated parameter, one obtains an estimate of the odds ratio associated with the unit increase in the independent variable. This implies that eb1 indicates how much the odds for a delay would increases when a determinant variable representing a given met-state X1 increases by one unit, producing X new = X1+1, while the other variables remain unchanged. Based on the above, we established a linear regression model that linked the transformed dependent variable with the independent ones. 5.4.2 Independent Variables The temperature indicators (or the number of days below a given temperature) were overlapping. Therefore, their values were transformed so that it would be possible to assess the probability of delay and delay duration as a function of each separate low temperature interval. Hence, one non-overlapping variable category defined as the change in snow cover was added to the modeling procedure. Consequently, the depth of snow exceeding 10 cm but not more than 20 cm was used instead of the depth of snow exceeding 10 cm. A simple bar chart juxtaposing proportions of delayed freight trains against fivedegree Celsius temperature intervals from – 15 to + 20 centigrade revealed that delays were not a linear function of temperature changes despite the fact that the proportion of trains delayed increased when it became colder (figure2)5. 5 Given that our case studies assessed impacts of extreme harsh winter weather only, impacts of extremely high summer temperatures and/or seasonal flooding were excluded from model analyses. This decision was 13 Figure 2: Delayed freight train arrivals by monthly average temperatures in Finland 2008-2010 However, inclusion of mean temperature indicators into regression model in addition to those showing low temperatures could easily prove counterproductive because these two were strongly inter-correlated. The danger was that this combination could explain random variation rather than systematic co-variation between low temperatures and train delays. Therefore, the monthly average temperature over Finland during 2008-2010 were removed from the equations and instead, indicators of cold weather i.e., the number of days below -7°C and -20°C were used. 5.4.3 Extraordinary Delays from March to May 2010 After having included the number of days with cold temperatures, the amount of snowfalls and the depth of snow cover as independent variables, the fit statistics indicated that the model‟s explanatory factors were not satisfactorily accounting for variation in freight train delays during the thirty five month period. A clustered bar chart showing delays per month over 2008-2010 has indicated that the reason for the model‟s ill-fitting could lie in the unexpected large delays during the relatively warm period from March to May 2010 (figure3). also supported by a finding that values of time lost (a product of valuations assigned to on-time arrivals and a proportion of train cargo arriving late) were highest during late autumn and winter seasons, although delays occurred all-year-long. 14 Figure 3: Delayed freight trains by month, Finland 2010 When enquired, VR explained that delays during these months were caused by the lagged-effects of damages that harsh winter weather inflicted on rail infrastructure, which lead to imposition of train speed restrictions from March to May 2010. In addition, it has also been established that an industrial action in the Finnish transport sector took place in March 2010. However, it was not clear how this event affected the train arrival tardiness since during the strike period the entire train traffic was suspended. Yet, one could expect that delays caused by the post-strike accumulation of cargo back-logs imposed the needs for catch-up with late consignment deliveries. Since the strike started at the beginning of March and lasted for 16 days, it still could have had time-lagged effect damaging train arrival punctuality in April and May 2010. So, to capture the effects of the time-lagged delays between March and May 2010, a dummy variable “Lagged/other” denoting “1” for delays during these three months, and “0” otherwise was constructed to neutralize the delaying effects of lower train speed limits in the aftermath of winter infrastructure damage and impacts of nonweather-related event (industrial action). 15 5.5 Modelling Results 5.5.1 Proportion of Weather-related Delays in All Train Arrivals Proportion of delays induced by bad weather in all freight train delays in Finland was determined by deriving delays recorded under thirty seven freight train delay categories attributed to bad weather and/or technical damages imposed by these events from an inventory of eighty different delay categories registered by VR during 2008-2010. Subsequently, an Anova regression analysis was run which showed that weather-related delays accounted for 60 % of variation in all trains delays. The model‟s goodness of fit was not very high (9.6%) implying that many other causes have also contributed to train delays in addition to bad weather. However, all results were statistically significant (p =.00). 5.5.2 Freight Trains Delays and Delay Duration as a Function of Bad Weather 5.5.2.1 Odds for Freight Train Delays Since several independent variables contained temperature measurements in one form or another plus data on snowfalls and snow depth which were a function of below-zero temperatures, we had to decide which indicators to use. Given the small data set and the exploratory nature of the study, this decision could not be solely based on statistical records but on experience of rail freight managers from Poland, Sweden, Norway and the Netherland who fought weather disasters and inputs from VR and FMI professionals. Taking stock of the above, three explanatory weather variables were included into regression model which assessed impacts of weather conditions on train punctuality: 1) a dummy variable composed of fixed values of delays during March-May 2010, 2) the mean number of days with temperature below -7 Celsius, and 3) the change from one month to the next in number of days with snow depth of 10-20 cm. These variables explained 62% of variation in the reported train delays. The odds for freight train delays were obtained by calculating eC = 13%, which translated into an approximately 12% probability of delay. The compound lagged effects of damage of infrastructure caused by 2010 harsh winter and (possibly) industrial action in March 2010 have increased the odds of delays by 75% and were calculated by multiplying the odds associated with the fixed values of these variables by e0.557 = 1.77 or approx. 175%. A unit increase in the number of days with 10 - 20 cm of snow cover from one month to the next has raised the odds for freight train delays by about 8%. Similarly, each additional day of temperature below -7 Celsius increased the odds for a train delay by about 3%. The increases in odds were calculated “ceteris paribus”, i.e., under the assumption that values of the remaining variables stayed unchanged. 16 5.5.2.2 Duration of Weather-attributed Delays The subsequent models analysed the duration of delays associated with the different delay causes as coded by VR. Several weather-related delay causes were initially inserted into regression models. However, only results from model testing the relationships between delay determinants and delay durations which both were significant and made good sense are reported here. Good sense meant that they were in accord with managerial assessments of freight train delay-causing factors, and these factors‟ combined impacts on service punctuality. As a consequence, only three linear ordinary regression models presented below assessed duration of train delays as a function of three independent variables (and their interactions) representing changes in weather conditions. Delays Attributed to Fog, Cold Weather and Leaves on Track One additional mean day in the number of days with 10 - 20 cm snow cover as compared to the previous month emerged as a significant explanatory factor. The model including variable denoted as “change in the snow cover” explained 66% of variation in freight train delays. A unit increase in the average number of days with snow cover between 10 and 20 cm from one month to the next might contribute to 629 minutes or 10 ½ hours in duration of train delays attributed to this weather condition. Delays Attributed to Snow Barriers A unit increase in the number of days with snowfalls over 5 mm explained 77% of variation in train delays attributed to snow barriers. This implies that each additional mean day with snow fall may contribute to an additional train delay of 19 ½ hours. Delays Attributed to Faults at Switch Stations A unit increase in the mean number of days with more than 5 mm snowfalls might contribute to additional 342 minutes in freight trains delays or nearly 6 hours of extra tardiness. Each additional day with temperature -20 Celsius or below might increase duration of train delays by 193 minutes or roughly 3 hours and 15 minutes. This regression model explained 79% of the variation in duration of train delays attributed to faults in track switches. 5.6 Conclusions from the Finnish Modeling Case The runs of univariate ANOVA regression model revealed that about 60% of all arrival delays tardiness could be attributed to bad weather and /or weather- related technical damages of the network. Assessment of statistically valid relationship between bad weather and occurrence and duration of freight train delays was difficult due to small data set and aggregation of weather and delay records as monthly averages. For establishing the odds for delays, a dependent variable was converted into the log odds through non-linear logit transformation. This allowed the odds for the occurrence of a delay to be calculated. As regards the independent variable, the monthly changes in the number of days with a given snow depth and snowfalls combined with occurrence of negative temperatures were used as model parameters. This model explained 62 % of 17 variation in the occurrence of the reported train delays. Afterwards, three linear regression models assessed the strength of statistical co-variation between the monthly changes in the number of days with snow depth of 10 - 20 cm, the different categories of bad weather, the weather-related-infrastructure and/or rolling stock damages, and duration of freight trains delays. The three models explained, respectively 65%, 77% and 79% of variation in duration of freight train delays. It also appeared that train delays attributed to snow barriers were the most severe punctuality impediments as these might have contributed to additional 19 ½ hours of arrival lateness. These results indicate that, statistically, it was quite difficult to establish clear causal relationships between bad weather and occurrences of freight train delays and/or bad-weather-induced technical problems affecting delay duration. This does not, mean, however that such relationship could not be detected with better quality of met-data and train delay counts, and generally better understanding of interactions between changes in weather conditions and freight trains‟ arrival dynamics. 6 Suggestions for Future Work Based on results presented we admit that obtaining empirically sound results took more than just a simple analysis of raw meteorological weather indicators and rail delay data. Without prior knowledge of managerial experience from fighting bad weather disasters, this task could not have been accomplished meaningfully. In order thus to reduce the risks of future delays and improve the freight trains‟ arrival punctuality, a better match between weather indicators and data on rail operations is needed. This in turn requires a continuous dialogue between the met-professionals, rail infrastructure managers and traffic supervisors. Unfortunately, this collaboration was not feasible within the current study. Therefore, to improve the understanding for how the different classes of adverse weather may affect punctuality of freight train operations, five suggestions are presented below. To assess the impact that various weather conditions may exert on train punctuality and devise models discerning the effects of low temperatures, wind, icing, snowfalls, and snow accumulation, more detailed data are needed. To attain this goal, rail practitioners need to assess in detail how the different categories/combinations of bad weather affect the punctuality of train traffic. In research on weather impacts on humans, a compound indicator “chill-factor” is often used which measures how strong winds, low temperature and precipitation conjointly affect human bodies. Could a similar “chill factor” be constructed to measure how low temperatures, precipitation and infrastructure exposure to bad weather affect punctuality of rail operations? Could the track clogging by leafs, icing of switch stations, snow accumulation on rail wagon undercarriages or other traffic impediments be captured through more comprehensive indicators? Will a change in snow depth from one hour to the next, one day to the next or one month to the next provide more 18 adequate time frame for defining how the different components of adverse weather may threaten freight train arrivals? Further, in order to establish which combinations of snowfalls and low temperature may critically damage infrastructure and rail operations these insights may need to be discussed with met-experts and people with knowledge of rail infrastructure topography and topology in different regions and/or countries. A second step would involve design and calculation of multi-hazard scorecards incorporating conjoint impacts of snowfalls, strong winds, hail and low temperatures which collectively immobilise rail infrastructure and operations. By adding built-in weights to multiple hazard components, these indices could be tailored to the different geographical areas enabling to determine how the shifts in weather conditions might affect traffic on particular networks, corridors, or lines crossing the exposed territories. The third step would encompass coding the different delay causes more precisely so that these could be better linked to specific weather conditions. Data on the different classes of bad weather developed at the first stage could be used here. Since the analyses reported above indicate the immediate/acute, mediated, lateral and timelagged types of weather impacts on infrastructure and train operations, indicators of short-term and lasting damages need to be developed and connected to the different bad weather categories. The fourth step would involve making sure that sufficiently large data sets are available for determining the relationships between more detailed model parameters. Ideally, data on varying weather conditions on networks cutting through the different geographical regions would be desired. In this manner, the need for long time observation series might be somewhat, but not entirely reduced. Inter-temporal differences are not the same as inter-regional differences during the same time. However, with data on both the inter-temporal and inter-regional differences available, the partial impacts of bad weather components and their interactions could be established to determine whether the composite weather indicators from the primary steps are more useful for explaining causes of train delays as compared to single factors. Finally, the fifths step will consist in application of multivariate regression and/or structural equation models for assessing how train arrival delays could be causally linked to multi-hazard weather impacts and forecasted for different settings. As suggested, a dialogue between the met-scientists, behavioural researchers and rail operations managers whose daily experience from coping with weather-related and other types of train punctuality threats is needed. This collaboration will provide guidance for data definitions, data processing, designing of analytical models and formulation of empirically validated findings. 7 Discussion Conclusions from railway cases from Poland, Finland, Switzerland and Norway are relatively clear. Managers from logistics and rail freight industry are well aware of extreme events impacts on their business and reputation, but the tools and means to 19 mitigate the impacts are limited. The industry leaders and managers prioritise other things than weather, which in the end is an “act of God”, and not something they can influence through better business skills. They expect and hope, however, that infrastructure managers improve their performance to have pathways clear even during or at least soon after an extreme weather incidence. However, it would be wrong to conclude that rail and logistics business managers do not care or are not prepared for extreme events. The simple fact is that these issues are not too high on their agenda. One obvious reason for this behaviour could be that such preparations are not included in management contracts – it is shareholder value that matters, not necessarily smooth and uninterrupted operations. One may also with good reason question whether service functionality should not be included in management and performance contracts of public sector executives, namely infrastructure managers. If neither side is assuming responsibility, the reliability of rail-based logistic operations may falter further. Also the modern lean-production thinking which shuns reserves in capital, people, equipment and inventories provides little room for preparedness-building. The higher are the efficiency requirements on business and public organisations, the less room there will be for extreme weather preparations, at least at operational level. However, on strategic level, the situation could be different. Choices of production locations, topography and topology of global logistics channels and gateway hubs, contractual guarantees on supply chains effectiveness, inventory availability and similar decisions are examples of strategic choices into which the long-term resilience-building could be incorporated. However, as these judgments have profound long-term financial implications, they need to be taken by the highest corporate echelons. The results of the modelling exercise were also quite instructive. Cold days (below 20 Celsius) and snow falls (≥ 5 mm) explained the majority of winter time freight train delays in Finland and when these phenomena are known – as they usually are – with reasonable certainty a few days beforehand, preparations can take place – if seen worthwhile. However, even when the knowledge is there it does not necessarily mean that it will be taken into practice unless the benefits are explicit, measurable and longterm. Infrastructure managers may need to understand that rail operators will loose freight carriage to road hauliers because shippers‟ competitiveness depends on reliability of goods supply. Market losses of rail companies had time-lagged scope and duration which by far exceeded the bad weather occurrence. This will not only affect the rail infrastructure usage but also the entire socio-environmental profile of European freight transportation. Modelling of relationship between changes in met-states and freight train delays revealed large mismatch between the types and the quality of available data and the needs for rail operators to assess probability of weather-related train arrival delays. Paradoxically, it appeared that icing of traction lines, heavy snow falls and low temperatures may damage the market position of environmentally friendly rail transport much more than other service shortages. Hence, to ascertain that weather and/or other natural hazards do no harm the rail freight competitiveness, it is necessary to understand how these adversities affect transport and logistics 20 operations as well as how the managers in these industries deal with natural hazards risks. Therefore, in order to prevent the immediate and the long-term damage the met-information needs not only to be on time, but also in format that will help business people to incorporate weather-risk forecasts in building of long-term resilience. 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