Title: Maturity in the Passenger Airline industry? Revisiting the Evidence and Addressing Maturity in Forecasting the Future Market for Air Travel Austin Smyth and Georgina Christodoulou University of Westminster 1 ABSTRACT Recent announcements of significant orders for new aircraft by airlines along with plans for expansion of major hubs in the Arabian Gulf, suggest massive growth in the future market for air travel. Moreover, notwithstanding the depth of the global economic recession there appears to be an appetite in established air transport markets for gearing up to anticipated growth. Such announcements and plans prompt questions about the potential for growth in the market for air transport. While the literature is replete with references to market trends and analysis less common are detailed analyses of constraints on that market, including evidence of market maturity. It would appear prudent to investigate the propensity towards market maturity with a view to developing market projection tools that are capable of producing robust forecasts of future market conditions. This paper provides a critical review of the evidence of such conditions in the market and goes on to offer recommendations on methodological improvements to address the challenges posed by the requirement to produce reliable market forecasts. 2 INTRODUCTION Recent announcements of significant orders for new large aircraft including the Airbus A380 by airlines such as Emirates and Eithad, along with the development of plans for large scale expansion of major hubs in the Arabian Gulf, suggest massive growth in the future market for air travel. Moreover notwithstanding the depth of the global economic recession and its effects particularly on Western Europe and North America, there appears to be an appetite in established air transport markets for gearing up to anticipated growth. However, such announcements and plans prompt questions about the potential for growth in the market for air transport. The literature is replete with references to market trends and analysis. Less common are detailed analyses of constraints on that market, including but not exclusively the issue of market maturity. Given the scale of the investment it would appear prudent to actively investigate the extent to which the market for air travel is subject to constraints and in particular the propensity towards maturity with a view to developing market projection tools capable of producing robust forecasts of market conditions. This paper provides a critical review of the evidence of such conditions in the market and offers recommendations on methodological improvements to address the challenges posed by the requirement to produce reliable market forecasts. © Association for European Transport and Contributors 2011 3 MARKET MATURITY AND APPROPRIATE INDICATORS Market maturity can be viewed as one stage in a five stage market evolution process. Stages 3 and 4 reflect maturity, as increases in demand become less for given income growth. Stage 5 is equated to market saturation. Market maturity is manifest in declining growth rates whilst saturation could be considered to exist if there is no further growth (Graham, 2000). A totally mature market could be defined as one which grows by no more than the income/economic growth (Graham, 2006). A market which is moving towards maturity could likewise be represented by declining growth rates in the travel share value. Income elasticity is a useful indicator of the state of a market and tends to decrease as markets become more mature. Both the UK‟s BAA and Department for Transport (DfT) consider the leisure market to be becoming more mature and build this into their forecasts by assuming declining income elasticities (CAA, 2002; DETR, 2000). „Full' maturity occurs when income elasticity is unity or below. „Full' saturation refers to an elasticity value of zero. Earlier stages of market maturity are considered to exist when elasticity values are falling but are still larger than one. At the level of the total market consumer expenditure is seen as the main long-term driver of demand and it is often used to indicate the extent if any of market maturity (CAA, 2005). The evidence collected in the course of an earlier UK Civil Aviation Authority (CAA) investigation suggests that demand for air travel is income elastic (CAA, 2003). Depending on the geographical market, long-run income elasticity values in the range of 1.5 - 1.8 are evident for the period from 1993 to 2003 with higher values evident in long-haul markets. However, while there is evidence that income elasticities have declined over time in long-haul markets, full maturity in such markets remains some way off. Thus the earlier CAA econometric analysis suggests the potential for organic market growth (i.e. income and wealth driven as opposed to price driven) remains quite high. The declining sensitivity to income changes, as reflected in the air transport GDP multiplier falling from 2.2 to 1.5, could indicate that the market is moving towards maturity. Graham compared demand for air travel with consumer expenditure (CE), arguably a better measure of personal income than GDP and demonstrated that the CE multiple is considerably greater than 1 for international travel, but has reduced since 1980, and when all holidays (including domestic) are considered, the sensitivity to income changes is much less (Graham, 2006) . An alternative perspective is offered by considering the share of total income spent on travel. If this ratio is constant it will show that changes in income are not producing proportionally larger changes in demand. In essence this is just another way of considering whether the income elasticity is near to the value of one. Such assessments cannot differentiate between the influences of income and travel cost. Rolls Royce has defined a mature market as one where traffic growth is equal to the sum of GDP and yield growth, with any additional growth is defined as 'product' growth. The extent of 'maturity' is represented by a Maturity Factor (MF) which is defined as GDP and yield growth divided by traffic growth. When the market is mature, the MF will be 100%. When the market is less mature in the presence of product growth, the MF will be less than 100% (Rolls Royce, 2009). © Association for European Transport and Contributors 2011 4 MARKET DYNAMICS AND EVIDENCE OF MATURITY Over the last few decades the air transport industry has experienced almost ceaseless growth. While overall aviation growth, in terms of passenger-kilometres, has been around 5 per cent per annum over the last 20 years. The rate of growth is not uniform, in Europe and North America the growth rate is only around 3 per cent. In emerging economies the rate is currently much higher. However, their growth will tend toward the level in Europe or North America (Rolls Royce, 2009). Long-term projections by international organisations, such as Boeing and Airbus forecast an average annual growth rate of 4.7% until 2018 and Airbus is expecting an annual growth of 5.0% for the same period (Airbus Industrie, 1999; Boeing, 1999). Growth is more prominent in Latin American, Asia and the Middle East. The long-haul market between Europe and Asia-Pacific, which includes the Indian Subcontinent, China and Japan, is the 2nd largest in terms of traffic (RPKs). Half of the passengers added in the last three years originated in China and India. High growth from China and India will continue to create new network opportunities. (Airbus, 2009). In China, there are currently few non-stop routes to and from secondary cities, but more are expected to emerge by the end of the next decade as wealth spreads and the country‟s aviation network develops. The high rate of organic growth of these routes will result in a high density of routes (Njegovan, 2006). India‟s network however, is more mature, with shorter distances from Europe and traffic in new markets 30% less dense than in China. This is consistent with typical long-haul trends, where the longer the route, the larger non-stop markets (Airbus, 2009). Liberalisation of air services is expected to drive growth on Latin American transAtlantic flows, fast growing economies in Asia for the Europe-Asia flow and the transPacific flows, and new emerging sub-flows from/to the Middle East or Africa. (Airbus, 2009). It is expected that slower growth in demand within North America and Europe could be indicative of market maturity (Rolls Royce, 2009; Boeing, 2009). However, within Europe, many new routes are expected to open in or to serve Eastern Europe (Boeing, 2009). In contrast, there is a substantial growth rate for Europe to Middle East, Africa and Asia Pacific, indicating that analysis of the European market should be looked at in terms of destination and openings of new routes. The largest growth rates are attributed to China and India (Rolls Royce, 2009). While the US has the largest air travel system in the world. the air transportation industry in the US has undergone significant restructuring since 2001 (FAA, 2007). While adjustments in costs have been the focus of the industry, changes in the demand structure have also occurred (Bhadra et al, 2008) According to Airbus Industrie (Airbus Industrie, 1999), domestic US travel, which accounts for a quarter of all traffic, has been expected to experience the lowest annual growth rate (2.7%). Furthermore, some no-frills services are reaching maturity in North America and Western Europe. Conversely there is little evidence of maturity in the long haul sector (CAA, 2005). Although there is some evidence that income elasticities have declined over time in long-haul markets the potential for organic market growth (i.e. income and wealth driven as opposed to price driven) remains quite high for longer routes. © Association for European Transport and Contributors 2011 The evidence suggests that at a global level the market for air travel does not exhibit strong indications of maturing. Boeing has calculated ratios of Revenue per Passenger Kilometre (RPK) to GDP, e.g. World had a ratio of 1.6, Europe 2.2. North America 1.3, Asia Pacific 1.5, Africa 1.2 and Middle East and Latin America had a ratio of 1.7. A value above 1 suggests evidence of maturation in that market. However, the evidence based on income elasticities as well as other indicators including multipliers suggests that maturity is becoming evident in certain key markets including those of particular relevance to the UK. For instance, Airbus‟ analysis of more than 150 sub-markets indicates evidence of maturity in at least 3 major sub-markets, including Domestic US, Intra-Western Europe and Domestic Western Europe. Moreover, despite an impressive overall growth record some industry observers have expressed concerns about the future traffic developments (Njegovan, 2006). They argue that although the industry is doing well in volume terms, this is only because airlines are heavily discounting and that this situation might not be sustainable for much longer. 5 INFLUENCES ON AVIATION DEMAND 5.1 Growth Rates and Maturation Lian et al (Lian et al, 2004) explored the relationship between growth rates in air traffic and economic growth. In many forecasts and time-series analyses income elasticity has been around 2.0 (Doganis, 1991). However, new products or innovations introduced to markets often follow an S-shaped growth pattern, with growth rates declining sooner or later. The key issue is to identify where on this Sshaped curve we are at any one time. At the start of the commercial air transport era, tickets were expensive and business travel was dominant, but later, as air travel „filtered down‟ socially, leisure travel increased its share. Thus, business air travel as a proportion of the total market has been on a long-term decline for decades (Bender et al, 1998). Pilarsky et al (Pilarski et al, 1996) studied the two most mature market regions, the US domestic market and the North Atlantic, and concluded there was no evidence of declining elasticity values. However, their evidence does appear to point to a tendency towards maturity. Moreover, Graham claims that the British leisure market is mature, and that declining growth rates are expected for the future. Furthermore, the stimulating effects of supply side factors, such as increasing number of destinations, increased frequency and reduced ticket price, will gradually decline. 5.2 Motivators of air travel demand When forecasting/modelling market maturity it is necessary to gain an understanding of what it is, how it is influenced and how to recognise it. According to the American Travel Survey the share of business travel had fallen from some 70% in the late 1950‟s to 43% in 1995. The same declining trend can be found in most markets, but there might be differences between countries in how far the process has come. In the UK, the leisure market totally dominates international air traffic. Business travel accounts for only 20% of total air traffic (Department of Transport, Statistics on Internet). © Association for European Transport and Contributors 2011 In addition to income motivators related to personality traits and attitudes may influence the propensity of the consumer to travel by air. They may also be influenced by the promotional activities of the providers. Motivators of air travel demand may also limit growth suggesting demand maturity or even, at the extreme, demand saturation (Graham, 2000). For instance, in the leisure market in many western societies, growing experience of travel, better education and changes in family structure, life style and life stage have meant that there has been a marked broadening of the range of requirements for the holiday product. This has meant that there has been a growth in demand for adventure, cultural and special interest holidays and new destinations (Graham, 2006). The increasing sophistication of communication technology (videoconferencing, the internet and so on) was expected to have an impact on business travel but studies have indicated that it has in fact has little influence on travel patterns as much of business life is very much about building networks (Lian et al, 2004). The distinction between business and leisure travel, however, will become less discernible as business travellers become more price sensitive and place greater emphasis on multiple-purpose trips, such as those involving out of town conventions held at leisure-oriented destinations‟ (TRB, 2000). Other modes of travel have had limited impact on air passenger demand. In parts of Western Europe, modal shift to rail is becoming more relevant as high speed trains (HST) are introduced even though due to distance, topography and market size, business travel between most cites is likely to be mainly by air for many years to come (Lian, 2010). 5.3 Determinants and Constraints on Air Transport Growth A range of factors affect air travel demand. Each factor can stimulate or constrain air travel growth (Abed, 2001). Core demand for air travel is assumed to be supported by the economic and demographic conditions in the origin and destination communities (Bhadra, 2008). The external environment includes those factors which are outside the control of the individual airline and even the entire airline industry. These are basically long range economic, social, demographic, and political trends (BCAC, 1993). Similarly, short-term conditions such as information, interest rate and currency exchange rates can have a strong effect on the growth potential of both individual airlines and the total industry. Air transport growth may be constrained because of supply factors within the air transport industry, such as lack of runway slots, insufficient terminal capacity or airspace congestion (Graham, 2000). Improvements in technology ranging from satellite navigation or self-service check-in may help to alleviate this problem, but not overcome it totally (AEA, 1999; Butterworth, 1999) Growing environmental concerns may also have the effect of preventing new infrastructure developments or limiting the capacity of existing facilities as is already the case with Amsterdam and Dusseldorf airport (Hartmut-Rudgier, 1999; Veldhuis, 1992). Establishing whether there are limits to growth or whether maturity is setting in is often undertaken by investigating past growth trends and assessing whether there is any pattern emerging, such as an S-shaped curve or falling growth rates. For © Association for European Transport and Contributors 2011 example, annual growth rates of US domestic air traffic dropped from 15% in the 1950s to 5% in the 1980s which some analysts (e.g. James, 1993; Woolsey, 1993) saw as one sign of market maturity. Clearly the fundamental weakness here is in assuming that demand is purely a function of time and this can be very misleading. Bowles (Bowles, 1994) defined a mature market as one that grows by no more than the rate of economic growth of the country. Comparing travel growth solely to economic growth ignores the important influence that travel cost or price can play. Graham notes globally airline yields have fallen by over 50% in real terms since 1970 (Doganis, 1991; Doganis 2002). This means that although there has been considerable growth in passenger-kms, a comparable rise in revenues has not been experienced. Thus airline revenue growth, rather traffic growth, in many ways is more useful for airlines as a measure of demand and increased business (Sentance, 2001). The travel cost will determine the amount of income that needs to be spent on (leisure) travel and can be divided into two separate elements: namely, the cost of travel to and from the destination (i.e. the transport cost) and the cost of living at the destination. This in turn will be affected by factors such as exchange and inflation rates (Graham, 2006). The influence of cost of travel (to and from destination) can be more than the impact destination cost for long-haul, whereas for intra-regional travel the opposite is generally the case (Graham, 2006). In addition to income and price a major influence on leisure travel is the availability of leisure time. The so-called „leisure society‟ which was being confidently predicted for the 21st century has not materialised. While holiday entitlements may have increased, greater work pressures and fears about job security have led to people not wanting to be away from work for long periods, and have thus contributed to the trend towards shorter holidays which has been observed in many western economies. Other factors, such as more flexible working conditions and increased difficulties in co-ordinating holiday time for the growing number of couples who are both in full-time employment, have also contributed to breaks. With many „cash-rich‟ and „time-poor‟ societies, it could be argued that the limiting factor to travel is more likely to be time rather than money. Modal choice may be more relevant in this situation as time saving, gained by travelling by air rather than by car or taking a high-speed train, is likely to be more important when the overall length of holiday is shorter (Graham, 2006). 5.4 Drivers of Future Traffic Growth . While it seems likely that traditional drivers of demand such as income, cost and time will continue to play an important role in influencing demand the market for air travel may increasingly be influenced by other demand drivers such as the costs of other components of international travel or economic growth (Njegovan, 2006). In less developed economies, it is likely that economic growth will still play a significant role in stimulating travel growth of new travellers beyond the level of GDP growth, whereas in more developed countries, travel cost is likely to have a far greater impact in encouraging additional trips. © Association for European Transport and Contributors 2011 The routes that passengers actually fly will depend not only on where they would like to go, but also on where the airlines can profitably operate to in a challenging market environment (Airbus, 2009). In the past, a significant part of growth allocation was attributed to network development. Hubs have been crucial, not only because few long-haul city pairs could survive without the connecting traffic, but also because they are often the destinations people want to fly to. Consequently, some 77% of long-haul demand and 73% of long-haul routes involve at least one of 32 global hub cities (Airbus, 2009). However, the increasing environmental challenges posed for air transport could have a significant effect on demand in Western societies in particular stemming from fiscal and of other regulatory measures. 6 INFORMING A VIEW OF EUROPEAN MARKET DYNAMICS This review of available evidence suggests that the UK short haul market is likely to have entered a mature phase (Njegovan, 2006). This argument is supported by the work by the UK CAA, which indicated that the network coverage of Low Cost Carrier (LCC) short-haul routes to and from the UK has reached a maximum. More generally the European LCC market is well established and beginning to mature. As well as seeking new routes, for which the number of opportunities will steadily decrease, operators will look to consolidate and grow existing markets and routes, inevitably leading to the need for larger aircraft. There is still significant potential for LCCs in large domestic markets, such as in Spain or Italy, although competition with other modes of transport, such as the high-speed train, is more pronounced on shorter distances. The evidence does suggest that for the long haul market there is little sign of maturity. Evidence collected in the course of the CAA‟s (CAA, 2005) own econometric investigation suggests that overall demand for air travel is income elastic. Although there is some evidence that income elasticities have declined over time in long-haul markets, full maturity can still be considered to be some way off. 7 MODELLING DEMAND AND MARKET MATURITY 7.1 Methodological Approaches While a wide range of applications can be identified fundamental designs tend to follow similar approaches. These approaches are not designed primarily to focus on market maturity but rather to reflect the overall dynamics of the markets they are intended to explain. For instance, Bhadra et al (Bhadra et al, 2008) provided an analysis of the fundamental structures and dynamics of the O&D‟s of core air travel markets in the US using quarterly data covering 1995–2006. When segmented by types of markets, they found that while so-called super-thin routes lost service, other market segments gained service. A majority of passengers fly on the thick routes that account for only a small portion of the markets and there the demand has continued to grow over time. To capture the basic demand drivers underlying the O&D market pairs, an empirical framework formalised the relationship between passenger flow to average fares, incomes of these core communities, and market distances between communities. © Association for European Transport and Contributors 2011 Many organisations engaged in forecasting air passenger demand growth do so at least in part on basis of econometric models. Boeing‟s forecasting methodology to determine future travel demand employs econometric models at an individual traffic flow level for optimistic to pessimistic scenarios (Boeing, 2011). Boeing‟s baseline forecast reflects a combination of developing and maturing markets, including possible maturity trends in the latter part of the forecast period, consideration of competitive and policy influences, changing demographics and travel purpose (Boeing, 2011). The econometric modelling approach employed involves two functional forms; log models – primarily for measuring developing markets (elasticity is constant) and linear models – primarily for measuring mature markets (elasticity is variable) (Boeing, 2011). Key indicators used to assess the aviation market include economy (GDP), passenger traffic (revenue passenger km – RPK), cargo (revenue tonne km – RTK) and aeroplane fleet (Boeing, 2011). Airbus addresses how variations in underlying factors, such as the oil price, a recession or accelerated market liberalisation, can affect traffic growth and demand for air travel. The approach to forecasting uses econometric or hybrid models to conduct sensitivity analysis around their baseline traffic forecast in a more systematic way (Airbus, 2009). Airbus forecast process is based on four major building blocks: detailed market research, suitable market segmentation, targeted use of econometrics and detailed network development analysis (Airbus, 2009). Airbus market research examines the fundamental drivers of transportation including future consumer behaviour and expectations, the pace of liberalisation, modal competition, the growing importance of emerging markets and constraints, such as the influence of airport congestion. The market is segmented by airline business model, region and traffic flow, which enables the precise circumstances and drivers prevailing in each segment to be fully considered. Econometric data is then used to quantify future air travel demand based on economic, operational and structural variables. Airbus has developed a unique process that uses real and future passenger demand to determine the most likely airline operations on a route by route basis. Initially, future growth is calculated down to origin and destination (O&D) of passengers (Airbus, 2009). Each origin and destination has a specific growth rate based on either the size of the economy in a metropolitan area (data permitting) or using a set of market typologies, such as urban growth, historical local traffic growth, presence of no-frills carriers, etc. Calculation of the routes of each of O&D gives the optimum “virtual network of routes”, which is then matched to the actual network to obtain values of the parameters influencing passenger choice of routes. In addition to current routes new routes are added to test the feasibility and to identify from which existing routes they could attract traffic, also dropped routes are incorporated. Future routings of all O&D's are consolidated, with differentiation between those passengers connecting and travelling point-to-point. The total traffic growth on each individual route is then calculated, making it possible to estimate fleet requirements. Rolls Royce compiled traffic forecasts from analysis of 21 different markets (traffic flows), each of which is at a differing stage of maturity, and is subject to different market forces. Thus the average annual growth rate of 4.8 per cent per year is built up from many separate elements (Rolls Royce, 2009) © Association for European Transport and Contributors 2011 The UK BAA forecasts passenger throughputs comprises two elements: 1) economic techniques are applied to a matrix of the base traffic, using judgement where appropriate, to project unconstrained traffic growth for various market segments; 2) capacity limits are taken into consideration in order to determine the extent to which demand can be accommodated. Whenever unconstrained demand exceeds capacity of a particular airport the excess traffic will either „spill-over‟ to other airports or they are lost from the system (CAA, 2006). It is understood that the UK‟s CAA has sought insights into the characteristics of the UK air travel market with particular reference to evidence concerning any tendency towards maturity in the marketplace. It focused on trends in the market as a whole over time, and not on individual routes or sub-markets. The analysis therefore would not have focused on the potential underlying causes of slowing growth of the market. However, it is understood the CAA has also recognised gaining insights into maturation requires longer datasets, and, by doing so, sacrifice the disaggregation used in most forecasting models. 7.2 Market Segmentation and Forecasting Market segment information is useful as a supplement when evaluating technically advanced forecasts. As Graham (Graham, 2000) , notes forecasts or elasticity studies should be: „…complemented by an analysis of different demand segments as they are likely to approach maturity at different stages‟. Analysts need to recognize that in markets where price discrimination is possible aggregate data will not allow for accurate predictions of demand responses in the relevant market segments (Gillen et al, 2008). Thus the 2009 Airbus Global Market Forecasts (GMF) provide analyses of 156 distinct domestic, regional and intercontinental passenger sub-markets, segmented according to their degree of maturity and specific characteristics over time. The market is segmented by airline business model, region and traffic flow, which enables the precise circumstances and drivers prevailing on each segment to be fully considered (Airbus, 2009). Gillian et al (Gillen et al, 2008) observe income elasticity values can and do differ significantly between travel distance, type of traveller and even domestic and international routes. The usefulness of estimates should be based upon other criteria such as the inclusion of income coefficients and distinctions between types of passengers and airports. Route-specific data is especially valuable in capturing competitive, geographic and market differences. Simply segmenting markets by business and leisure is insufficient to provide any degree of accuracy to forecast changes in passengers with changes in fares. © Association for European Transport and Contributors 2011 8 CONCLUSIONS AND RECOMMENDATIONS Existing or recent evidence pointing to market maturity is subject to high levels of uncertainty in the short to medium term and thus professional judgement is required as to the extent to which assumptions concerning such conditions are robust. The evidence reviewed in this paper suggests that different segments of the EU and US markets for air travel are exhibiting very different dynamics. While for instance the UK short haul market does appear to be exhibiting signs of maturing it appears that long haul market segments are exhibiting real signs of continuing growth potential. Ultimately any demand model will be judged in large measure on its ability to represent as accurately as possible key drivers of consumer behaviour, including macro-economic, socio-economic, lifecycle and lifestyle, demographic, geopolitical and globalisation factors, supply side responses, including fares and airport and ATM capacity, and the behavioural effects of public policy intervention levers e.g. environmental taxes. In the short term we recommend, where market maturity is anticipated such an effect should be addressed through sensitivity analysis at market segment level reflecting the level of uncertainty that exists in understanding of future market projections due to constant changes in aviation. Such sensitivity tests are intended to complement the main forecasts generated by key stakeholders Application of these modified income elasticities as substitutes for the estimated income elasticities will yield revised demand projections. These together with modelled projections will facilitate bracketing of future forecasts for the most likely range of propensities towards market maturity. Application of sensitivity tests should be complemented by further investigation of the relationship between income elasticities and trip making. Many agencies maintain a wealth of data and research which should yield improved insights into this relationship and with it the opportunity to incorporate more realistic representation of market dynamics within models, including tendencies toward maturity, and thereby reduce reliance on assumptions about markets. Aggregation of data tends to lead to a reduction in the power of models and in particular to loss of their behavioural sensitivity. Such limitations are evident when market segments are aggregated or indeed when data points are aggregated or averaged e.g. monthly or quarterly to an annual basis. It is our strong recommendation therefore that modelling is undertaken at the maximum level of market segmentation possible. However, where the time period for specific variables is limited then analysis of subsets of data/variables should be exploited to maximise exploitation of the richness of the data. Agencies are also encouraged to explore application of different function forms to represent market conditions in each of the market segments, similar in concept to the approach used by Boeing among others. These might be anticipated to include various logistic and polynomial functions. Models estimated for a range of function types could yield projections with a greater element of behavioural sensitivity and able to represent a maturing market in a way more useful in policy testing. This could reduce reliance on sensitivity tests. Disclaimer: The material on which this paper draws has been informed in part from research undertaken on behalf of the Department for Transport. 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