www.jcpb.com
Jan. 4th, Power Outage
**FOR IMMEDIATE RELEASE: 1/4/2015, 1:30 PM**
(Johnson City, TN) The power outage that occurred early this morning, January 4, 2015, affected nearly
19,000 Johnson City Power Board (JCPB) customers. The outage was a result of a breaker operation in
one of JCPB’s largest substations.
According to Chief Engineering & Technology Officer, Mark Eades, “Prior to re-energizing lines, it is
important to perform a series of tests to ensure no permanent damage was done to the equipment.
Testing is done to prevent future outages and to minimize potentially damaging utility equipment upon
re-energizing the lines.”
“JCPB will continue to perform additional testing tomorrow, Monday, January 5th, to make doubly sure all
equipment is functioning as it should. Our goal, as always, is to do our job to ensure customers are
seldom, if ever, without electric service,” said Eades.
JCPB encourages its customers to always report outages via SmartHub or by calling 423-282-5272(JCPB).
Customers may also stay abreast of certain areas effected by outages by visiting JCPB’s up-to-date outage
map at jcpb.com. Finally, JCPB periodically provides outage updates via jcpb.com, Facebook and Twitter.
JCPB serves over 76,000 customers within Washington, Sullivan, Carter, and Greene counties in Northeast
TN. JCPB is a not-for-profit, public power provider and is the tenth largest of TVA’s 155 local power
companies. JCPB offers its customers a variety of energy services and programs. Visit JCPB.COM for
additional information.
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Media contacts:
Brian Bolling, CFO & Chief Customer Relations Officer
(423) 952-5124, (423) 588-9402, or [email protected]
Angela Shrewsbury, Manager Energy Services & Marketing
(423) 952-5079 (423) 946-5110 or [email protected]
Follow JCPB news: jcpb.com/newsroom, Facebook, and Twitter.