What Does It Mean to Deliberate? A Study of the Meaning of Deliberation in Academic Journals and the On-Line Publications of Membership Associations Prepared for the Kettering Foundation by John Gastil and Todd Kelshaw Department of Communication Box 353415, Seattle, WA 98195 ph: (206) 543-4860 [email protected] Acknowledgments Thanks go to John Dedrick for the initial conceptualization and design of this report. In addition, John Klockner of the University of Washington assisted with the Internet searches on deliberation. Contents Introduction ................................................................................................................. 1 1. Academic Publications on Deliberation................................................................... 5 Table 1. Articles Using the Term Deliberation ........................................................ 7 Figure 1. Conceptual Linkages Among Fields that Use the Term Deliberation... 15 2. The Use of the Term Deliberation on the Internet ............................................... 20 Table 2. Membership Associations in the United States ....................................... 21 Table 3. Websites Mentioning Deliberation, Community, Political, or Election... 23 Table 4. A List of Membership Associations Websites Mentioning Deliberation . 25 3. Case Studies of Membership Associations ........................................................... 26 The American Medical Association ......................................................................... 27 The Community Policing Consortium ..................................................................... 37 The International City/County Management Association ..................................... 41 The American Association of School Administrators ............................................. 46 Conclusion.................................................................................................................. 53 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 1 Introduction Language constrains and enables social action, and this Kettering Foundation research report explores the emerging meaning of the term deliberation in academic journals and the on-line publications of membership associations. This emphasis on the use of words and phrases is not new to the Foundation, which has studied concepts such as “benchmarking” and “civil society” to explore how the use of those terms changes the actions taken by individuals and organizations. For instance, an essay by George Frederickson, which drew upon his research for the Foundation, argued that if a government agency talks about “benchmarks,” it becomes more inclined to look for quantitative program evaluation tools, and these, in turn, lead to the collection of relatively stark, short-term performance data, rather than more subtle, qualitative, and long-term indicators.1 There are numerous instances of language influencing even the course of human history, such as when Marx widely disseminated the idea of economic classes and Freud’s popularized the notion of a subconscious mind beyond our immediate control. In both cases, previously existing ideas found clear expression in an influential scholar’s words and, eventually, worked their way into not just the larger academy, but also into professional and public associations and the larger public’s mind. In these examples, one new vocabulary facilitated a reinterpretation of history and a new plan for social change, whereas the other offered a novel explanation for why humans persist in their most destructive—and often selfdestructive—behaviors. With the passage of time, these ideas have become commonplace in American language and cultural beliefs (e.g., middle class and subliminal advertising). Though our society has not adopted precisely the meanings the authors intended, these words have changed how we think and act. Frederickson, H. G. (2001, March/April). First there’s theory, then there’s practice. Foundation News and Commentary, 37-41. 1 Meaning of Deliberation - 2 Recognizing the power of language, some social movements have directed considerable energy toward changing the words people use to describe each other. Perhaps the most striking modern example is the feminist movement, which has persuaded many societies to replace gender-biased terms with novel ones. Though these changes are not adopted by all, for many speakers, flight attendant replaced stewardess, fire fighter replaced fireman, letter carrier replaced mailman, and so on. Many publication manuals and style guides now require authors to eschew the once-popular generic he with alternatives, such as s/he, he/she he or she, or the plural they.2 Other times, social movements have tried to change not the words we use but the meanings those words carry. Clear examples of such efforts come from minority groups that attempt to recast derogatory words and phrases. For instance, dyke was an unambiguously derogatory term used to mean lesbian until members of the lesbian community embraced the label by referring to themselves as dykes in a way that connotes power and confidence, as in the title of a widely-read comic strip by Alison Bechdel, “Dykes to Watch Out For.” Again, the presumption is that words have power, and if derisive terms lose their original meanings, the groups hurling those insults lose some of their verbal ammunition. As all of these examples suggest, it is important to take stock of the words a society uses and the meanings it attributes to those words. Changing vocabularies and definitions doesn’t have a direct material consequence, but linguistic changes can alter how a public thinks, what it sees, and what actions it chooses to take.3 2 One of this report’s authors devoted his first publication to this issue, reporting the results of an experiment that showed that different pronouns caused individuals to understand sentences differently (e.g., the use of the generic “he” caused study participants to imagine men—not men and women). See Gastil, J. (1990). Generic pronouns and sexist language: The oxymoronic character of masculine generics. Sex Roles, 23, 629-643. 3 One can make a much stronger argument about the connections between language and other social structures, as is done by Anthony Giddens and numerous other social theories. Richard Brown goes even farther, arguing that society itself can be understood as a text, and this makes sees language and society overlapping concepts, rather than related concepts. See Giddens, A. (1984). The constitution of society. Berkeley: University of California Press; Brown, A. (1987). Society as text: Essays on rhetoric, reason, and reality. Chicago: University of Chicago Press. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 3 For the Kettering Foundation, one word that is worth studying is deliberation. Many of the Foundation’s projects aim to promote public deliberation. Though their ultimate goal is to promote effective deliberative practice, a secondary goal is to improve the public’s understanding of and familiarity with the term itself. One assumption underlying this secondary goal is that deliberation is more likely to be practiced if it is also named. Thus, at this stage in the Foundation’s projects, it is useful to step aside from the question of whether deliberation is being practiced to examine whether the term deliberation is being used. If it is being used, who is using the term? What do they mean by it? How does the use of the term inform their deliberative practice? These are the general questions that led to the development of the current research project.4 To make this project manageable, it was necessary to narrow the scope of our research to address two related but distinct questions: 1. How is the term deliberation used in English language articles in scholarly journals? 2. How is the term deliberation used in membership associations based in the United States? In tracing the use of the term deliberation, our first goal was to identify the various academic disciplines that employ the term. Most major membership organizations are linked to these fields, directly or indirectly, and the associations may adopt the conceptions of deliberation that are presented in relevant journals. For instance, some members of the American Medical Association read journals on medical ethics. Judges refer to law journals, school administrators refer to educational journals, and public managers refer to administrative and policy science journals. Other, more academic journals focused on fields in the social Though indirectly, this research is also an extension of the previous study we co-authored for the Foundation. In that study, we explored the different forms of deliberation that involved both citizens and officeholders. Though not conceived of in this way, that study clarified a set of different understandings of what it means to “deliberate” in these settings. Thus, the present study extends our work from the sphere of government to academia and membership associations. See Gastil, J., & Kelshaw, T. (2000, May). Public meetings: A sampler of deliberative forums that bring officeholders and citizens together. Report prepared for the Kettering Foundation. 4 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 4 sciences and humanities can also have an indirect impact on professions and the members of professional associations. Such influence comes both from groundbreaking articles, such as Robert Putnam’s original “Bowling Alone” essay,5 as well as from less publicized but influential writings, such as Lynn Sanders’ widely-circulated critique of deliberation.6 The second question we address concerns the use of the term deliberation in membership associations in the United States. In designing this report, it was assumed that the term is gaining currency in many organizations’ stated procedural ideals and methods, but it was also presumed that the term continued to have a wide variety of meanings. Our aim was to learn the status of deliberation in these associations’ public discourse. In the second section of this report, we describe the process we used for selecting four membership associations for further study. The third section then reviews the use of deliberation by membership associations in their on-line publications. As we discussed in our initial meetings with the Foundation, we have kept the focus of the second research question narrow by looking only for organizations made up of large memberships, primarily within the United States. We hoped to learn how the term deliberation has come to be used in novel contexts, so we excluded from consideration those organizations whose central mission has been and continues to be promoting deliberation (e.g., League of Women Voters). Also, our study focuses on membership associations, so we have excluded nonprofits and other organizations that are not based on broad memberships (e.g., Study Circles Resource Center, America Speaks). We mention some of these organizations in the Internet searches in the second section of this report, but we excluded them from consideration for the case studies in the third section. The case of Putnam is particularly relevant, as it introduced into the wider professional and public vocabulary the term social capital. Putnam, R. D. (1995). Bowling alone: America's declining social capital. Journal of Democracy, 6, 65-78. 6 Sanders, L. M. (1997). Against deliberation. Political Theory, 25, 347-376. 5 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 5 -1Academic Publications on Deliberation In tracing the use of deliberation, our first step was identifying the various academic and practical fields that employ the term. Most major membership organizations are linked to these fields, directly or indirectly, and the associations may adopt the conceptions of deliberation that are presented in the most relevant scholarly journals, as well as other academic and professional publications. For our purposes, an academic field is defined as a social context for interpretation that marked by specialized patterns of communication that cohere with delineated areas of scholarship and practice.7 Our goal in this part of our research were to identify the fields that use the term and to note the word’s common (or even standardized) meanings within each. To accomplish this, we used the Expanded Academic Index (an on-line article database) to identify journal articles that include the term deliberation in their titles or abstracts. The search, conducted in April, 2001, produced a list of over 400 articles. Each of the titles and abstracts of these articles were examined for potential inclusion in this report. Two criteria were used to cull irrelevant articles from this list: 1. Is the term used in a substantive way? Many articles used the term in the title without intending it to be central to the content of the essay (e.g., “Jury starts deliberation in flight attendant-tobacco case”). Using this criterion, a large percentage of the articles were excluded, particularly in the field of law. 2. Does the term refer to human activity? Many articles within the field of artificial intelligence forefront deliberation, but the term signifies a special kind of computer—rather than human—activity. Such occurrences of the term were excluded from our list, as we deemed them irrelevant to the research project. Toulmin, S. (1958). The Uses of Argument. Cambridge: Cambridge University Press. See also Inch, E. S., & Warnick, B. (1998). Critical Thinking and Communication (3rd ed.) Boston: Allyn & Bacon. 7 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 6 After excluding irrelevant articles, a list of 180 publications was sorted into 14 academic and professional fields: business and management, communications, education, environmental studies, law, medical ethics, philosophy, policy analysis, political communication, political science, public administration, sociology and cultural studies, speech communication, and theology. Clustering the articles in this way made it easier to distill a smaller number of meanings for the term deliberation, as each field tended to conceptualize the term in only one or two ways. Table 1 presents the full list of 180 articles, sorted alphabetically by field name then chronological from most- to least-recent. This list shows which fields consider deliberation routinely or only occasionally, what time periods saw heightened use of the term, and how the term’s meaning differs according to its context and field. In addition, the list in Table 1 demonstrates the ways in which different fields’ concerns may overlap, or otherwise remain distinct. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 7 Table 1. Articles in the April, 2001 Expanded Academic Index Using the Term Deliberation Field Business and Management Journal (Date of Publication) Academy of Management Review (10/00) Journal of International Business Studies (Summer, 00) Association Management (8/99) Industrial and Labor Relations Review (7/98) Journal of Marketing Research (5/97) Administrative Science Quarterly (9/94) Journal of Business Strategy (9-10/90) Byte (10/88) Compensation and Benefits Review (7-8/87) Communications Cultural Studies Education Vital Speeches (7/96) Management Review (2/90) Critical Studies in Mass Communication (3/98) Journal of Communication (Spring/96) News Media & the Law (Winter/94) Theory, Culture & Society (2/97) Social Theory and Practice (Fall/95) American School & University (7/99) Educational Leadership (4/98) Educational Leadership (2/97) Educational Leadership (2/97) Educational and Psychological Measurement (10/96) American Journal of Education (8/94) Kettering Foundation Report 10/31/2003 Article Title (Authors) The problem of search and deliberation in economic action: When social networks really matter (Rangan, S.) Search and deliberation in international exchange: Micro foundations to some macro patterns (Rangan, S.) ASAE's new model of decision making. (American Society of Association Executives: Tecker, G., Bower, C., & Frankel, J.) Can strategic participation be institutionalized? Union representation on American corporate boards. (Hunter, L.W.) Deliberate product definition: customizing the product definition process. (Kalyanaram, G. & Krishnan, V.) Organizational routines as grammars of action. (Pentland, B.T. & Reuter, H.H.) If you're a big fish, be wary of small ponds: Former managers of large firms managing smaller companies. (Shostack, G.L.) The right tool for the right job. (Begeman. M.L. &; Conklin, J.) Compensation management: cases and applications: the point-factor job evaluation system: a step-by-step guide, part 1. (Plachy, R.J.). Leadership: seven behaviors for muddling through. (no author cited) Stagnation through deliberation (Fagiano, D.) Another materialist rhetoric. (Greene, R.W.) Populistic deliberation and talk radio. (Page, B.I. & Tannenbaum, J.) Closed session violated law, high court rules (no author cited) Moral deliberation and political judgement: reflections on Benhabib's interactive universalism. (Hutchings, K.) Political equality and the funding of political speech. (Brighouse, H.) Closing doors. (Kennedy, M.) The music of deliberation: Use of deliberation in schools’ community involvement. (Beck, T.) The art of deliberation: Schools and their diverse populations (Parker, W.C.) Civic education - what roles for citizens? (Tyack, D.) Deliberation and resolution in decision-making processes: a self-report scale for adolescents. (Friedman, I.A.) Assessment policy as persuasion and regulation. (McDonnell, L.M.) Meaning of Deliberation - 8 Field Environmental Studies Journal (Date of Publication) NASSP Bulletin (2/94) Educational Leadership (2/93) Journal of Teacher Education (11-12/ 87) Environment & Planning A (7/00) Environmental Ethics (Summer/99) Law BioScience (6/98) Environmental Politics (Winter/95) Environmental Ethics (Fall/95) Environmental Ethics (Winter/94) Environmental Ethics (Summer/89) Harvard Journal of Law & Public Policy (Fall/00) Columbia Law Review (5/00) ABA Journal (9/99) Columbia Journal of Law and Social Problems (Spring/99) Harvard Law Review (11/98) The National Law Journal (6/98) Harvard Journal of Law & Public Policy (Fall/97) Harvard Civil Rights-Civil Liberties Law Review (Winter/97) American Criminal Law Review (Fall/96) California Law Review (7/96) The National Law Journal (10/95) Harvard Law Review (4/94) Harvard Law Review (2/94) New York University Law Review (10/93) Kettering Foundation Report 10/31/2003 Article Title (Authors) Institutionalizing school improvement: a recipe for success. (Renihan, P.J. & Renihan., F.I.) Creating benchmarks for science education (Ahlgren, A.) Reflective teacher education and moral deliberation. (Liston, D.P. & Zeichner, K.M.) 'Engaging the public': information and deliberation in environmental policy. (Owens, S.) Pragmatism in environmental ethics: democracy, pluralism, and the management of nature. (Minteer, B.A. & Manning, R.E.) Science, values, and biodiversity. (Dietz, T. & Stern, P.C.) The greening of participatory democracy: a reconsideration of theory. (Hayward, B.M.) Caring relationships with natural and artificial environments. (Field, T.) Hannah Arendt and ecological politics. (Whiteside, K.H.) Postmodern environmental ethics: ethics as bioregional narrative. (Cheney, J.) The necessity for constrained deliberation: Creating a political environment receptive to general social improvement. (Epstein, R.A.) Deliberating about dollars: the severity shift. (Schkade, D., Sunstein, C.R., & Kahneman, D. Opinions with style; scholar says Court has embraced O'Connor's 'minimalism.' (France, S.) The counter-majoritarian difficulty in focus: Judicial review of initiatives. (Pak, M.). Foreword: the limits of Socratic deliberation. (The Supreme Court 1997 Term) (Dorf, M.C.) 'We did seriously exacerbate the divisions.' (Interview) (Coyle, M.) Balancing away the freedom of speech. (Case Note) (Barry, A.R.) The final freedom: maintaining autonomy and valuing life in physician-assisted suicide cases. (Kleinberg, R.D. & Mochizuki, T.M.) The deliberative lottery: a thought experiment in jury reform. (Lichtman, D.G.) Public deliberation, affirmative action, and the Supreme Court. (Symposium: RaceBased Remedies) (Sunstein, C.R.) Speedy O.J. trial raises doubts; some wonder: is a quick decision better than none at all? (Cox, G.D.) Well-being and the state. (Symposium: Changing Images of the State) (Sunstein, C.R.) Civic republican administrative theory: bureaucrats as deliberative democrats. (no author cited) (Bruce) Ackerman's proposal for popular constitutional lawmaking: can it realize his Meaning of Deliberation - 9 Field Journal (Date of Publication) Stanford Law Review (7/93) Harvard Journal of Law & Public Policy (Winter/93) University of Pennsylvania Law Review (5/92) University of Pennsylvania Law Review (5/92) University of Pennsylvania Law Review (5/92) Harvard Law Review (1/90) Medical Ethics Yale Law Journal (6/85) Journal of Medical Ethics (6/00) The Journal of Medicine and Philosophy (8/99) British Medical Journal (4/99) The Journal of Medicine and Philosophy (4/99) Journal of Medical Ethics (10/98) The Journal of Medicine and Philosophy (8/98) Journal of Medical Ethics (8/98) The Journal of Medicine and Philosophy (4/98) The Medical Journal of Australia (3/98) MedSurg Nursing (2/98) Journal of Medical Ethics (10/97) Science (7/97) The New England Journal of Medicine (4/17) The Hastings Center Report (11-12/95) Kettering Foundation Report 10/31/2003 Article Title (Authors) aspirations for dualist democracy (Weiser, P.J.) Can virtue be taught to lawyers? (Symposium on Civic and Legal Education) (Gutmann, A.) 'The Federalist Papers': the Framers construct an orrery. (Symposium: The Legacy of the Federalist Papers, the Eleventh Annual National Federalist Society Symposium on Law and Public Policy - 1992) (Bruff, H.H.) Just health care rationing: a democratic decisionmaking approach. (The Law and Policy of Health Care Rationing: Models and Accountability) (Fleck, L.M.) Combining deliberation and fair representation in community health decisions. (The Law and Policy of Health Care Rationing: Models and Accountability) (Nagel, J.H.) The emergence of extralegal bias during jury deliberation. (MacCoun, R.J.) The constitutional concept of public discourse: outrageous opinion, democratic deliberation, and Hustler Magazine v. Falwell. (Post, R.C.) Public administration and public deliberation: an interpretive essay. (Reich, R.B.) Public deliberation and private choice in genetics and reproduction. (Parker, M.) Looking to Hume for Justice: On the Utility of Hume's View of Justice for American Health Care Reform. (Churchill, L.R.) Effect of discussion and deliberation on the public's views of priority setting in health care: focus group study. (Dolan, P., Cookson, R., & Ferguson, B.) Improving our aim. (Bioethics and the Press) (Fleck, A.L., Tomlinson, T.) A novel approach based on rational non-interventional paternalism. (Bioethics of the Refusal of Blood by Jehovah's Witnesses, part 2) (Muramoto, O.) Body measures: phenomenological considerations of corporeal ethics. (Fielding, H.A.) Should bioethical deliberation consider dissidents' views? (Bioethics of the Refusal of Blood by Jehovah's Witnesses, part 1) (Muramoto, O.) Impartial principle and moral context: securing a place for the particular in ethical theory. (The Chaos of Care and Care Theory) (Carse, A.L.) Why Australia needs minimum standards of deliberation for public health. (Gaughwin, M.D.) A road map for navigating end-of-life care. (Rushton, C.H. & Scanlon, C.) Should informed consent be based on rational beliefs? (Savulescu, J. & Momeyer, R.W.) Ethical and policy issues of human cloning. (Shapiro, H.T.) Whither scientific deliberation in health policy recommendations? Alice in the Wonderland of breast-cancer screening. (Fletcher, S.W.) Structured deliberation to improve decisionmaking for the seriously ill. (Dying Well in Meaning of Deliberation - 10 Field Philosophy and Ethics Journal (Date of Publication) The Journal of Medicine and Philosophy (8/94) The American Psychologist (5/94) The Journal of Medicine and Philosophy (12/93) The Journal of Medicine and Philosophy (8/91) Canadian Journal of Philosophy (12/00) American Philosophical Quarterly (1/00) Ancient Philosophy (Spring/99) American Philosophical Quarterly (4/98) The Philosophical Quarterly (4/98) Philosophy (10/97) Inquiry (6/97) Ethics (4/97) Philosophy Today (Spring/97) Ancient Philosophy (Spring/97) Inquiry (3/97) Canadian Journal of Philosophy (9/96) Research in Phenomenology (Winter/96) The Journal of Philosophy (11/95) Philosophy (4/95) Ethics (10/94) Policy Analysis Ethics (7/93) Journal of Common Market Studies (12/99) Policy Studies Journal (Autumn/99) Policy Sciences (6/99) Kettering Foundation Report 10/31/2003 Article Title (Authors) the Hospital: The Lessons of SUPPORT)(Study to Understand Prognosis and Preferences for Outcomes and Risks of Treatment) (Emanuel, L.L.) Just caring: Oregon, health care rationing, and informed democratic deliberation. (Fleck, L.M.) Exploring the postmodern: perils or potentials? (Gergen, K.J.) After the fall: particularism in bioethics. (Wildes, K.W.) Committees and consensus: how many heads are better than one? (Caws, P.) Outline of a theory of reasonable deliberation. (Laden, A.S.) Emotional reason: how to deliberate about value. (Helm, B.) The role of universal knowledge in Aristotelian moral virtue. (Walsh, M.M.) The middle ground in moral semantics. (Phillips, D.) Integrity, practical deliberation and utilitarianism. (Harcourt, E.) Moral incapacities. (van den Beld, T.) (Mark Thomas) Walker on the voluntariness of judgment. (Stein, C.) Moral deliberation, nonmoral ends, and the virtuous agent. (Isaacs, T. & Jeske D.) Decision, deliberation, and democratic ethos. (Other Openings: Selected Studies in Phenomenology and Existential Philosophy, vol. 22) (Mouffe, C.) What is moral authority? 'Euboulia,' 'synesis,' and 'gnome' vs. 'phronesis.' (Louden, R.B.) The discourse principle and those affected. (Skirbekk, G.) Natural law and public reason in Kant's political philosophy. (Weinstock, D.M.) Authentic existence and the political community. (Topic: Reason and Community) (Held, K.) Argument and deliberation: a plea for understanding. (Wright, L.) Moral incapacity. (response to Bernard Williams, Proceedings of the Aristotelian Society, vol. 93, 1993) (Taylor, C.) Kantian constructivism and reconstructivism: Rawls and Habermas in dialogue. (McCarthy, T.) Managing deliberation: the quandary of democratic dialogue. (Post, R.) Harmful tax competition in the EU: policy narratives and advocacy coalitions. (Radaelli, C.M.) Integrating Technical Analysis With Deliberation in Regional Watershed Management Planning: Applying the National Research Council Approach. (Webler, T. & Tuler, S.) The shaping of collective values through deliberative democracy: an empirical study Meaning of Deliberation - 11 Field Journal (Date of Publication) Policy Sciences (8/96) Journal of Health Politics, Policy and Law (Spring/96) Journal of Health Politics, Policy and Law (Spring/96) Political Communication World Press Review (11/91) Political Communication (10-12/00) Political Communication (4-6/00) Political Communication (1/99) Political Communication (7-9/95) Political Science Political Theory (12/00) The Journal of Politics (11/00) American Political Science Review (9/00) American Journal of Political Science (7/00) The Review of Politics (Summer/00) Political Studies (3/00) The Journal of Politics (11/99) The Journal of Politics (8/99) The Journal of Politics (8/99) American Journal of Political Science (4/99) PS: Political Science & Politics (12/98) Journal of Democracy (7/98) The Journal of Politics (5/98) PS: Political Science & Politics (3/98) Canadian Journal of Political Science (12/97) Kettering Foundation Report 10/31/2003 Article Title (Authors) from New York's North Country. (Pelletier, D., Kraak, V., McCullum, C., Uusitalo, U., & Rich, R.) Is there a key to the normative budgeting lock? (Meyers, R.T.) Publicity-stunt participation and sound bite polemics: the health care debate 1993-94. (Disch, L.) Lawmakers' views on the failure of health reform: a survey of members of Congress and staff. (Hansen, O., Blendon, R.J., Brodie, M., Ortmans, J., James, M., Norton, C., & Rosenblatt., T.) Nuclear waste: steady progress to a known solution. (Bayne, P.) Media framing and effective public deliberation. (Symposium on Communication and Civic Engagement) (Simon, A. & Xenos, M.) Race and public deliberation. (Mendelberg, T. & Oleske, J.) Increasing political sophistication through public deliberation. (Gastil, J. & Dillard, J.P.) Speedy deliberation: rejecting "1960s programs" as causes of the Los Angeles riots. (Page, B.I.) Representation as advocacy: a study of democratic deliberation. (Urbinati, N.) Representation by Deliberation: Changes in the Rules of Deliberation in the U.S. House of Representatives, 1789-1844. (Fink, E.C.) The Dynamics of Collective Deliberation in the 1996 Election: Campaign Effects on Accessibility, Certainty, and Accuracy. (Huckfeldt, R., Sprague, J., & Levine, J.) Why Respect Culture? (Johnson, J.) Liberalism and Parental Control of Education. (Ruderman, R.S., Godwin, R.K.) Citizens' Juries and Deliberative Democracy. (Smith, G. & Wales, C.) Homeric 'Thumos': The Early History of Gender, Emotion, and Politics. (Koziak, B.) Should blacks represent blacks and women represent women? A contingent "yes." (Mansbridge, J.) Politics, speech, and the art of persuasion: toward in Aristotelian conception of the public sphere. (Triadafilopoulos, T.) Inquiry into Democracy: What Might a Pragmatist Make of Rational Choice Theories? (Knight, J. & Johnson, J.) Changing post-totalitarian values in Russia through Public Deliberation Methodology. (Frost, S. & Makarov, D.) Mongolia: democracy without prerequisites. (Fish, M.S.) Political goals and procedural choice in the Senate. (Binder, S.A. & Smith, S.S.) If it ain't broke bad, don't fix it a lot. (House of Representatives) (Evans, C.L. & Oleszek, W.J.) Reconciling parliament and rights: A.V. Dicey reads the Canadian Charter of Rights and Meaning of Deliberation - 12 Field Journal (Date of Publication) Journal of Peace Research (11/97) Political Theory (6/97) The Journal of Politics (11/96) Campaigns & Elections (5/96) The Journal of Politics (5/96) The Quill (3/96) Political Theory (2/96) National Civic Review (Winter-Spring/96) PS: Political Science & Politics (6/95) American Journal of Political Science (11/94) National Civic Review (Fall-Winter/94) American Political Science Review (9/94) Political Theory (5/94) The Journal of Politics (2/94) British Journal of Political Science (1/94) American Journal of Political Science (2/91) PS: Political Science & Politics (12/90) Public Administration Journal of Democracy (10/98) Administrative Law Review (Summer/00) Philosophy & Public Affairs (Winter/00) Ethics & International Affairs (Annual 1999) Public Administration Review (1-2/98) Philosophy & Public Affairs (Fall/97) Administrative Law Review (Summer/97) Kettering Foundation Report 10/31/2003 Article Title (Authors) Freedoms. (Ajzenstat, J.) Deliberation, leverage or coercion?: the World Bank, NGOs, and global environmental politics. (non-governmental organizations) (Nelson, P.J.) Against deliberation. (Sanders, L.M.) The Environmental Promise of Democratic Deliberation. (book reviews) (Disch, L.J.) Vote-by-mail: is it good for democracy?: an 'anti' perspective. (Ornstein, N.J.) Beyond friendship: Aristotle on conflict, deliberation, and attention. (Bickford, S.) People spoke; who listened? ('public journalism' and the National Issues Convention) (Burke, T.) Political consequences of pragmatism. (Knight, J. & Johnson, J.) Public journalism and public deliberation. (Mathews, D.) Teaching the art of public deliberation - National Issues Forums in the classroom. (O'Connell, D.W. & McKenzie, R.H.) The heavenly chorus: interest group voices on TV news. (Danielian, L.H. & Page, B.I.) Community change through true public action. (Conversations on Renewal) (Mathews, D.) Thoughtless assertion and political deliberation. (Orlie, M.A.) Aggregation and deliberation: on the possibility of democratic legitimacy. (Knight, J. & Johnson, J.) The problem of the noble and the practicality of Platonic political philosophy. (Lutz, M.J.) Responsiveness and deliberation in divided government: presidential leadership in tax policy making. (Weatherford, M.S.) The cognitive and affective bases of political tolerance judgments. (Kuklinski, J.H., Riggle, E., Ottati, V., Schwarz, N., & Wyer Jr., R.S. Interests and deliberation in the American Republic, or, why James Madison would never have received the James Madison Award. (Wilson, J.Q.) Oldspeak vs. Newspeak. (Is Ethiopia Democratic?) (Joseph, R.) Public purpose and private service: the twentieth century culture of contracting out and the evolving law if diffused sovereignty. (Guttman, D.) Democratic deliberation within. (Goodin, R.E.) Reckoning with past wrongs: a normative framework. (Crocker, D.A.) Political prudence and the ethics of leadership. (Dobel, J.P.) Limits to health care: fair procedures, democratic deliberation, and the legitimacy problem for insurers. (Daniels, N. & Sabin, J.) The political roots of the judicial dilemma. (response to Richard J. Pierce, Jr., Meaning of Deliberation - 13 Field Journal (Date of Publication) Parliamentary Affairs (4/97) Canadian Public Administration (Spring/97) Public Administration Review (3/97) Social Service Review (12/96) International Journal of Public Administration (9/96) Philosophy & Public Affairs (Fall/95) Constitutional Commentary (Summer/95) Journal of Japanese Studies (Summer/95) Brookings Review (Spring/94) Journal of the American Planning Association (Spring/94) International Journal of Public Administration (1/94) Constitutional Commentary (Winter/93) Public Administration Review (1-2/92) International Journal of Public Administration (6-8/98) Journal of Public Administration Research and Theory (7/97) Argumentation and Advocacy (Spring/95) California Journal (2/92) Argumentation and Advocacy (Fall/91) Sociology / Social Psychology Social Education (9/00) Ethnic and Racial Studies (1/00) The Journal of Social Psychology (2/98) The Social Studies (1-2/97) Kettering Foundation Report 10/31/2003 Article Title (Authors) Administrative Law Review, vol. 49, p. 61, 1997) (Melnick, R.S.) Public administration and government 1995-96. (Gray, A. & Jenkins, B.) Public inquiries. (Schwartz, B.) Public deliberation: an alternative approach to crafting policy and setting direction. (Roberts, N.) Democracy at century's end. (Elshtain, J.B.) Regulation and its modes: the European experience. (Special Issue on The Challenges Facing Public Administration in a Changing World) (Majone, G.) Contractualist liberalism and deliberative democracy. (Weithman, P.J.) Unnecessary and unintelligible. (Constitutional Stupidities: A Symposium) (Graber, M.A.) Rigidity and inefficiency in public works appropriations: controversy in reforming the budgeting process in 1994. (Hatch, W., Hiromitsu, I.) Shipshape? A progress report on congressional reform. (Mann, T.E. & Ornstein, N.J.) Representation in comprehensive planning: an analysis of the Austinplan process. (Beatley, T., Brower, D.J., & Lucy, W.H. Managerial behaviors, motivations, and computerization in public agencies. (Special Issue on New Information and Public Sector Productivity) (Chen, F.F. & Klay, W.E.) Democracy and Deliberation: New Directions for Democratic Reform. (Fitts, M.) State budget deliberations: do legislators have a strategy? (Stanford, K.A.) Technology as a topic for moral deliberation. (Zinke, R.C.) The implications for democracy in a networked bureaucratic world. (O'Toole Jr., L.J.) Learning public deliberation through the critique of institutional argument. (Doxtader, E.) California's legislative process. (no author cited) Constraining open deliberation in times of war: presidential war justifications for Grenada and the Persian Gulf. (Special Issue: Argumentation and Public Controversy) (Olson, K.M.) Developing strong voters through democratic deliberation. (Hess, D.) Contesting the limits of political participation: Latinos and black African migrant workers in Israel. (Kemp, A., Raijman, R., Resnik, J., & Gesser, S.S.) Decision making by Chinese and U.S. students. (Harris, K.L. & Nibler, R.) Citizen participation and the Internet: prospects for civic deliberation in the information age. (White, C.S.) Meaning of Deliberation - 14 Field Journal (Date of Publication) Sociological Perspectives (Summer/96) Sociological Perspectives (Summer/95) Speech Communication Human Relations (8/94) The Journal of Social Psychology (8/92) Journal of Personality and Social Psychology (8/91) The Southern Communication Journal (Winter-Spring/00) Communication Research (12/99) Communication Education (7/99) Communication Monographs (12/98) The Quarterly Journal of Speech (11/98) Communication Quarterly Winter/90) Theology Journal of the American Academy of Religion (Winter/97) Religion (10/97) Journal of Biblical Literature (Summer/96) Kettering Foundation Report 10/31/2003 Article Title (Authors) Teetering at the top of the ladder: the experience of citizen group participants in alternative dispute resolution processes. (Wondolleck, J.M., Manring, N.J., & Crowfoot, J.E.) Transactions in symbolic resources: a resource dependence model of congressional deliberation. (Johnson, D.E.) A definition and illustration of democratic leadership. (Gastil, J.) Legal reasoning and jury deliberations. (Rotenberg, K.J. & Hurlbert, M.J.) Procedural influence in small-group decision making: deliberation style and assigned decision rule. (Kameda, T.) Combining passions and abilities: Toward dialogic virtuosity. (Pearce, W.B. & Pearce, K.A.) Understanding Deliberation: The Effects of Discussion Networks on Participation in a Public Forum. (McLeod, J.M., Scheufele, D.A., Moy, P.; Horowitz, E.M., Holbert, R.L., Zhang, W., Zubric, S., & Zubric, J.) The aims, methods, and effects of deliberative civic education through the National Issues Forums. (Gastil, J. & Dillard, J.P.) Jurors' intuitive rules for deliberation: a structurational approach to communication in jury decision making. Sunwolf & Seibold, D.R.) Democratic deliberation in a rhetorical republic. (Ivie, R.L.) "The verdict is in: a study of jury decision making factors, moment of personal decision, and jury deliberations -- from the jurors' point of view." (Pettus, A.B.) Moments for transformation: the process of teaching and learning. (Soleau, J.K.) The fundamental unity of the conservative and revolutionary tendencies in Venezuelan Evangelicalism: the case of conjugal relations. (Smilde, D.A.) Rhetorical suspense in Romans 9-11: a study in polyvalence and hermeneutical election. (Cosgrove, C.H.) Meaning of Deliberation - 15 It is useful to review the different meanings of deliberation in each of these fields, but before doing so, we wish to emphasize that many of these fields are linked to one another in terms of their areas of study, theories in use, and technical terminology. Some fields, such as medical ethics, draw upon other fields’ literature: medical ethics, for example, draws upon philosophy. Some fields are explicitly designed to bridge disciplines, such as political communication, which connects political science with communications (and speech communication). Other fields necessarily connect with other fields, though they aren’t dependent upon them: for instance, policy analysis has logical links to public administration, law, political science, economics, and sometimes environmental studies. Figure 1 summarizes the strongest connections among these fields. Figure 1. Conceptual Linkages Among Academic Fields that Use the Term Deliberation Cultural Sociology Studies Medical Philosophy Ethics Political Science Political Comm Environ. Public Studies Admin Law Communi- Speech cations Comm Kettering Foundation Report 10/31/2003 Policy Analysis Economics Business & Mgt. Meaning of Deliberation - 16 Though Figure 1 shows many linkages among the academic fields that use the term deliberation in their journal articles, each field assigned a different meaning to the word. Business and management uses deliberation in relation to topics such as leadership, decision making, organizational design, and negotiation. Typically, deliberation is a simple, straightforward term that means “reasoned choice” or “careful problem analysis.” It is seen as a virtue, but only when used judiciously as a means of planning efficient action. Complex business or management problems require deliberation, but an organization should not become bogged down in endless discussion and fail to act in a timely manner. Cultural studies is a complex field that includes a variety of schools of critical theory as well as cultural theorists who find themselves adrift outside of traditional disciplines. The search engine we used may have underestimated the size of this field’s literature, as the Expanded Academic Index has a stronger coverage of social scientific than humanistic fields. In any case, the two articles found in this field lobby for the infusion of deliberation in political and public processes, as democratic deliberation is considered in line with egalitarian social orders, which are highly valued.8 The Expanded Academic Index identifies only two articles that pertain to deliberation in the field of communications (i.e., the study of mass media, public relations). These two articles use the concept is different ways: One approaches deliberation as a populistic socio-political enterprise, whereas the other maintains a traditional legalistic conception according to which juries and judicial bodies deliberate toward some kind of decision. The field of education had nine journal articles published between 1987 and 1999 that deal with deliberation in educational contexts. Applications include community involvement in school curricula, enhancing cultural diversity in Other works in this field, however, have cautioned against confusing the ideal conception of deliberation with its actual practice in hierarchical societies. For example, see Simpson, L. C. (1986). On Habermas and particularity: Is there room for race and gender on the glassy plains of ideal discourse? Praxis International, 6(3), 328-340. 8 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 17 educational settings, civic education programs, and other applications pertaining to decision-making practices in small group settings. Environmental studies tends to see deliberation as a democratic political practice. In the deliberative process, decision-making bodies, which may include the lay public or be limited to scientific or policy experts, are expected to confront and work through diverse opinions on difficult issues. The field overlaps with public administration and policy analysis in the sense that environmental problems are inherently tied to public interests. Thus, there is often attention given to the democratic quality of decision-making practices. The field of law maintains an internally traditional and coherent understanding of deliberation as the discursive process through which juries or judicial panels reach verdicts. These forms of legal deliberation normally occur in closed deliberation rooms, private quarters, or other non-public settings; thus, these forms of legal deliberation are qualitatively distinct from the arguments that take place in open courtrooms or other public arenas. Journal articles in the legal field tend to concern the quality of juries/justices and their deliberations, as well as lawyers’ skills for influencing juries in their subsequent deliberations. Although the field of medical ethics is prone to conceive of deliberation as a private, rational, and moral decision-making mode (in line with a particular tradition in the field of philosophy and ethics, to which this field is linked), the published literature demonstrates a strong bent towards understanding deliberation as collaborative and discussion-based. For example, article titles and abstracts pair the word deliberation with focus groups, committees, and discussion. Deliberation in this field has applications in both specific medical cases and in regard to public policy. Articles in philosophy and ethics treat deliberation in two distinct ways. In one conception, deliberation is a private practice that emphasizes reason and moral judgement—as exemplified in “Moral deliberation, nonmoral ends, and the virtuous agent” (Isaacs & Jeske, 1997). The second conception replaces agency with interagency, and pairs deliberation with concepts such as “democratic dialogue” (Post, Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 18 1993). The latter conception is the one that is primarily manifested in the field’s related areas of medical ethics, political science, and cultural studies. Policy analysis sees deliberation as a democratic process tied to public interests and decision making, whether including the lay public or policy experts. The term is highly valued and placed in opposition to devalued terms such as “publicity-stunt participation and sound-bite polemics” (Disch, 1996). The field views deliberation as relevant to environmental law, medical ethics, and other public policy areas. The three articles within the field of political communication, which draws upon scholars in communications, speech communication, and political science, deal exclusively with deliberation as a celebrated type of democratic discourse. The articles’ goals concern improving deliberation (e.g., making it more democratic) and recognizing the benefits of and appropriate sites for deliberation. Just as the field bridges disciplines, so does its use of the term deliberation bear resemblance to uses in political science, communications, and speech communication. Political science is a field that is prone to inherit a traditional understanding of deliberation as a private, rational process through which individuals make informed voting decisions. Thus, the term deliberation is sometimes qualified with words such as “collective” and “public” to designate a conversational mode. In many cases, though, political scientific conceptions of deliberation have come to transcend private action to focus on group interaction, and they do not require modifying words to advance this meaning. In this sense, the norm in recent and contemporary publications is an understanding of deliberation as a social and often public process that accompanies specific “deliberative democratic” ideals about how governments and publics should optimally function in relation to one another. Public administration shares with political science and policy analysis a sense of deliberation as a public, politically relevant, and conversational process. In this field’s journal articles, deliberation is typically valued, as evidenced by titles such as “Democracy and deliberation: New directions for democratic reform” (O’Toole, 1997). There is also a sense that deliberation has not been the traditional mode of public Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 19 political process, as suggested by “Public deliberation: An alternative approach to crafting policy and setting direction” (Roberts, 1997). Sociology and social psychology are linked but somewhat distinct fields, but we have brought them to emphasize their common conception of deliberation. The articles in this field tend to view deliberation as the discussion process that occurs in small group decision making, as with juries, legislatures, and other task-oriented bodies. Some articles, however, have a broader conception of deliberation more analogous to that found in political science. In speech communication (a diverse field combining the study of rhetoric with social-scientific research on face-to-face and on-line communication and other affiliated studies), the deliberation-related literature is similar to that of political communication and political science, insofar as it treats deliberation as a valued social process. Often the term deliberation is paired with dialogue, a word that has seen heightened popularity in recent years within this field. Accordingly deliberation is seen as an egalitarian decision-making mode, in which the quality of the decision is directly tied to the quality of the process. Finally, in theology, deliberation is used to designate a private, contemplative, and spiritual/moral process of decision making and meditation. The introspection that characterizes deliberation marks it as much different than the interaction of deliberation as it is conceived in other fields, such as speech communication, yet it is similar to some writings within the field of philosophy and ethics. This review of the academic literature suggest that there is no single, coherent definition of deliberation across these diverse fields, and a single understanding is unlikely to emerge. At the same time, there is a widely-shared core notion of deliberation that is centered in political science but branches out into philosophy, law, public administration, policy analysis, political communication, communications, and speech communication. This understanding of deliberation is similar in important ways to the concept of public deliberation articulated by the Foundation and suggests that, at a minimum, the potential for shared meanings for the term, as used by Kettering and the scholars and practitioners in these fields. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 20 -2The Use of the Term Deliberation on the Internet With a sense of the breadth of potential meanings and uses of deliberation across various professional fields, we turned our attention to how the term is used by membership associations in the United States. Before we could select a set of case studies for analysis in the third section of this research report, we had to first identify a wider range of candidate organizations and scrutinize their on-line publications for references to public, political, or community deliberation. Two separate Internet searches were conducted in very different ways to arrive at a list of membership associations that might be appropriate for subsequent case study. In looking strictly at the organizations’ websites, we made the assumption that on-line materials posted by organizations are representative samples of their ideals, goals, and practices. In other words, the uses and emphases of deliberation that appear in a given association’s on-line literature were assumed to indicate that group’s understanding of and relative concern for deliberation. Such an assumption may have been unwarranted just five years ago, but organizations have dramatically increased the depth of their websites in recent years, and it is now customary for membership associations to make available on-line mission statements, major policy documents, meeting minutes, newsletters, and other organizational publications.9 The first Internet search used two search engines (Google and Altavista) to look for uses of the keywords membership association, professional association, membership organization, and professional organization, limiting the search to English language (or bilingual) sites. The results of these searches were then pared down to a list of 38 membership associations using these criteria: Each association had to be located within the United States, relatively prominent (rather than a In the introduction of the third section, we make a more generic argument for the use of published materials to understand an association’s discourse. Here, we argue note that such documents are readily available on-line. 9 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 21 professional niche), and socially/politically efficacious in some way. The final list, shown in Table 2, was also designed to represent a wide range of organizations, representing many of the previously identified fields. Some organizations were removed from the list if their respective field was already over-represented. Some were included in this list even though their explicit emphasis on public deliberation would later exclude them from consideration as a case study (e.g., America Speaks). Table 2. A Selection of 38 National/Prominent Membership Associations in the United States Group Web Address 1. American Bar Association 2. American Medical Association 3. National Education Association 4. American Association for the Advancement of Science 5. National Rifle Association 6. American Nurses Association 7. American Public Health Association 8. American Association of University Women 9. American Association of Retired People 10. National Association of Broadcasters 11. National Governors Association 12. American Political Science Association 13. American Association of School Administrators 14. Association for Supervision and Curriculum Development 15. American Educational Research Association 16. Unitarian Universalist Association 17. National Association of County Officials 18. Air and Waste Management Association 19. Seventh Generation Fund 20. U.S. Golf Assoc. Center for Individuals with Disabilities 21. American Family Association 22. National School Boards Association 23. Telecommunications Industry Association 24. National Association of the Deaf www.aba.org www.ama-assn.org www.nea.org www.aaas.org www.nra.org www.nursingworld.org www.apha.org www.aauw.org www.aarp.org www.nab.org www.nga.org www.apsanet.org www.aasa.org www.ascd.org www.aera.net www.uua.org www.naco.org www.awma.org www.7genfun.org www.usga.org www.afa.net www.nsba.org www.tiaonline.org www.nad.org Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 22 Table 2. (cont.) Group 25. Modern Language Association 26. American Society of Association Executives 27. International City/County Management Association 28. Association of Trial Lawyers of America 29. Motion Picture Association 30. National Communication Association 31. America Speaks 32. Minneapolis Telecommunications Network 33. National Conference on Interstate Milk Shipments 34. Center for Process Studies 35. USA Engage 36. Community Development Society 37. The National Campus Compact 38. Computer Professionals for Social Responsibility Web Address www.mla.org www.asaenet.org www.icma.org www.atlanet.org www.mpaa.org www.nca.org www.americaspeaks.org www.mtn.org www.ncims.org www.ctr4process.org www.usaengage.org www.comm-dev.org www.compact.org www.cpsr.org A second Internet-based list was created by identifying organizations that referred to deliberation somewhere in their websites. Whereas the first search ensured a list of membership associations (some of which may not refer to deliberation), this search only found websites that made reference to deliberation (though some may not be membership associations). A preliminary set of four searches were conducted using the Google search engine, which permits downloading complex search results in the form of text files, which can then be compared to one another. The first search produced a list of the 1,000 web pages with the most prominent use of the term deliberation, excluding those that also used the terms court, artificial, jury, and legal (to reduce the number of pages referring to deliberation in relation to artificial intelligence or court proceedings). A series of three other preliminary searches produced similar lists for community, political, and election, using the same exclusions mentioned above. Crossreferencing these four preliminary searches, a final list of 113 websites was created that included any web page referencing deliberation and any one of the other three terms (community, political, or election). This list is presented in Table 3. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 23 Table 3. A List of 113 Websites that Use the Terms Deliberation, Community, Political, or Election 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. advertising.utexas.edu artsci.wustl.edu bostonreview.mit.edu chicagotribune.com csf.colorado.edu dwardmac.pitzer.edu forum.swarthmore.edu home.freeuk.net hypatia.ss.uci.edu ideas.uqam.ca ispp.org ksgnotes1.harvard.edu members.aol.com netec.wustl.edu pegasus.cc.ucf.edu politicalscience.uchicago.edu pup.princeton.edu web.polmeth.ufl.edu wizard.ucr.edu www.aera.net www.ama-assn.org www.angelfire.com www.aph.gov.au www.arabicnews.com www.arts.monash.edu.au www.arts.ualberta.ca www.auburn.edu www.brook.edu www.btinternet.com www.capitol.state.tx.us www.carleton.ca www.clas.ufl.edu www.co.thurston.wa.us www.comm-dev.org www. communitypolicing.org www.computer.org www.constitution.org 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. www.cs.cmu.edu www.cs.virginia.edu www.csbsju.edu www.csj.org www.duke.edu www.emory.edu www.fas.org www.fordham.edu www.fsu.edu www.gn.apc.org www.health.gov.au www.journals.uchicago.edu www.ksu.edu www.lgu.ac.uk www.loc.gov www.loka.org www.lwv.org www.marxists.org www.math.harvard.edu www.maxwell.syr.edu www.mcn.org www.missouri.edu www.multied.com www.newschool.edu www.northwestern.edu www.nyu.edu www.oregonlive.com www.polisci.umn.edu www.political-theory.org www.politicalindex.com www.polsci.ucsb.edu www.poynter.org www.puritansermons.com www. ruralchallengepolicy.org www.sagepub.co.uk www.sas.upenn.edu www.shef.ac.uk www.spc.uchicago.edu 76. www.theatlantic.com 77. www.ttu.edu 78. www.uiowa.edu 79. www.un.or.id 80. www.un.org 81. www.unc.edu 82. www.upenn.edu 83. www.usask.ca 84. www.usc.edu 85. www.vuw.ac.nz 86. www.wmich.edu 87. www.yale.edu 88. www.zdnet.com 89. www3.oup.co.uk 90. depts.washington.edu 91. usinfo.state.gov 92. web.mit.edu 93. www.agora.stm.it 94. www.apsanet.org 95. www.bu.edu 96. www.ci.cambridge.ma.us 97. www.cios.org 98. www.columbia.edu 99. www.cpsr.org 100. www.essex.ac.uk 101. www.georgetown.edu 102. www.pbs.org 103. www.princeton.edu 104. www.prospect.org 105. www.salon.com 106. www.stanford.edu 107. www.state.tn.us 108. www.ukans.edu 109. www.umich.edu 110. www.geocities.com 111. www.indiana.edu 112. www.state.ma.us 113. www.washingtonpost.com Many of the organizations shown in Table 3 did not meet the basic criteria for inclusion in this report. Some were not membership organizations, and some were located outside the United States. Others had only regional prominence, or they were nationally renown but already known to have deliberation as their focus. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 24 In addition, we chose to exclude from the list of potential case studies all academic membership organizations (e.g., American Political Science Association or the National Communication Association). This is consistent with the original design of the study. Though it was useful to review conceptions of deliberation in academic journals, it would be less than intriguing if the members of the professional associations sponsoring those same journals used terms in their association newsletters, brochures, and reports in a manner resembling their journal discourse. Instead, the third section of this report seeks to understand how the term has been appropriated outside the confines of academia, though such uses of the word may very well be shaped by academic discourse. After culling academic and non-American membership associations from the list, we scrutinized each website to make certain that there were a sufficient number of occurrences and uses of the term deliberation, as well as text that was relevant to the practice of deliberation (even if not using the term, per se). Many sites provided internal search mechanisms (such as Google software) that allowed us to hunt for deliberation and its variants, such as deliberative. For those that did not have internal search capability, we used the Microsoft Internet Explorer “find” function, as well as old-fashioned, ocular exploration. For each instance of deliberation or a variant, we read the surrounding text to understand the term’s context and meaning. Our evaluations were both quantitative and qualitative: How often did the website use the term deliberation, and in what manners? In working toward our eventual shorter list, we excluded organizations that used the term too infrequently or for whom the term’s use was strictly incidental (i.e., those cases where a synonym, such as discussion, could replace every use of deliberation without any loss in meaning). We also strove to develop a diverse list of organizations, in terms of geography, linkages to the aforementioned academic fields, and size/prominence. Our resulting list includes 37 organizations (see Table 4). Most of these are American membership associations, but some are deliberation-minded nonprofits/civic organizations (20, 22, 24, and 30 in Table 4) or government bodies that Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 25 emphasize deliberation (31-37). (Although the non-profits and public bodies are not within the scope of the current study, we included them for future reference.) Table 4. A List of Membership Associations (and Some Public/Nonprofit Entities) that Use Deliberation in their Websites 1. American Medical Association 2. National Education Association 3. American Association for the Advancement of Science 4. American Nurses Association 5. American Public Health Association 6. National Governors Association 7. American Political Science Association 8. American Association of School Administrators 9. Association for Supervision and Curriculum Development 10. American Educational Research Association 11. Unitarian Universalist Association 12. Seventh Generation Fund 13. National School Boards Association 14. Telecommunications Industry Association 15. American Society of Association Executives 16. International City/County Management Association 17. Association of Trial Lawyers of America 18. National Communication Association 19. National Conference on Interstate Milk Shipments 20. USA Engage 21. Community Development Society 22. The National Campus Compact 23. Computer Professionals for Social Responsibility 24. The Loka Institute 25. The Community Policing Consortium 26. Computer Society 27. Federation of American Scientists 28. International Society of Political Psychology 29. The Rural School and Community Trust 30. The National Political Index 31. Commonwealth of Massachusetts 32. United States Department of State 33. City of Cambridge, MA. 34. United Nations 35. U.S. Library of Congress 36. Texas State Legislature 37. State of Tennessee Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 26 -3Case Studies of Membership Associations From the list of relevant organizations shown in Table 4, we identified a handful of membership associations for case study. We specifically sought to choose organizations that represented a wide range of fields, had different organizational structures and processes, and had different professional goals. In consultation with the Foundation, we chose four organizations for further study: the American Medical Association (AMA), the Community Policing Consortium (CPC), the American Association of School Administrators (AASA), and the International City/County Management Association (ICMA).10 Our investigations of these organizations focused on how they used the term deliberation in their published materials. This emphasis on written, published documents is consistent with our general goal of understanding how the term deliberation is used in each organization’s wider discourse. Just as a review of journal articles is a window into the meanings of the term deliberation in academic circles, so does a review of an organization’s publications reveal its understandings of the term. For each of the four membership associations studied herein, on-line publications are the set of shared materials to which all members have equal access. Each organization’s articles, editorials, essays, brochures, handbooks, and proceedings, collected at a central website, constitute a communal text that both reveals and reproduces the membership’s common vocabulary. By reviewing the content of this shared text, we can see how the term deliberation is used We also selected some “back-up” case studies, in case those selected proved less interesting than we had hoped. Had the AMA case revealed nothing, we would have studied the American Nurses Association. Had the AASA not proven to be a good case, we would have studied the National Education Association. Had either of the other two cases failed, we would have added to our list of cases Computer Professionals for Social Responsibility. 10 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 27 unselfconsciously by organization members with no foreknowledge of the present study’s purposes. We can also discover how these organizations describe their deliberative practices, regardless of whether they use the term deliberation or one of its conceptual cousins to describe them.11 As we examine each case, we review how the organization explicitly uses the word deliberation, but we also explore the implicit understandings of the term. We also consider whether the organization appears to deliberate internally or promote public deliberation, even if it does not call such practices by that name. To the extent possible, we also consider what effect the use of the term deliberation may have had on the organization and its members. After reviewing the fourth case, we offer a conclusion that brings these four case studies together and summarizes the main findings of this research report. The American Medical Association Of the four cases we examine, the first is most distinct from the civic organizations typically associated with public deliberation. Recall that the purpose of this research project has been to explore the reach of the term deliberation beyond the core organizations that practice and preach deliberative politics. The American Medical Association (AMA) is a professional association of clinical and research physicians, and although some of its activities may logically entail deliberation, it would be noteworthy to find deliberation within this association. Our reviews of these organizations’ documents are complemented by a limited number of interviews. Our original study design placed greater emphasis on telephone interviews with association members, but for the reasons explained above, our final report relies primarily on written documents. Aside from the theoretical rationale for the emphasis on publications, as a practical matter, we found it very difficult to conduct useful interviews with organization members. This was partly because respondents had only tacit knowledge of the term deliberation; it was not something that they could talk about explicitly. Moreover, it was almost impossible to reach the associations’ national representatives and officials, and conversations with public relations professionals were not illuminating. Speaking with individual members within the organization also proved less than fruitful, as none felt confident speaking about the general practices of the larger organization. Thus, an interview-based study would need to focus on a local chapter and rely upon the participants’ own discourse, rather than asking them to consider the meaning of terms, such as deliberation, that they do not commonly employ or use only as vernacular terms. 11 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 28 Founded in 1847, the AMA’s basic mission is “to act as the unified voice of physicians working together to improve health care across the country.”12 As a collective of professionals the organization is committed to a variety of concerns, including the advocacy of public policy, medical research, patient services, and the contemplation of ethical issues relevant to judicial and public policy, as well as hands-on medical practice. Within the AMA’s membership culture, deliberation has two distinct, specialized meanings depending on the context in which the term is applied. The Association’s official web-posted statement of “key objectives and strategy” explicitly identifies and describes two “areas of involvement” that foster the term’s respective meanings: (a) organizational policy development and (b) medical consultation in clinical (i.e., non-organizational) settings.13 Because these two areas of involvement and their treatments of deliberation differ in significant ways, we explain each separately below. For each area we identify and describe the explicit and implicit meanings of deliberation, explain in practical terms how it is used, and to what effect. This exploration of two distinct uses of the term makes this first case study the most extensive of the four. Organizational Maintenance and Policy Making In the area of organizational maintenance and policy development, deliberation consistently signifies a democratic form of discussion that grounds the Association’s internal governance and external advocacy activities. This meaning of deliberation is wholly governmental in significance, insofar as it coincides with formalized parliamentary procedures and the bureaucratic institution of rational-legal policies as decided and implemented by the Association’s various official bodies. In this American Medical Association, Record Management and Archives (updated 2002, January 30). “Illustrated highlights of AMA history.” http://www.ama-assn.org/ama/pub/category/1915.html. Note that all sources cited as html text (i.e., those with an http: citation) have web addresses that are subject to change. If the web address given is a broken link, search for the document by name either in a conventional search engine (e.g., www.google.com) or using the search tools provided at the root website (e.g., in this case the root address is www.ama-assn.org). 12 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 29 sense, the term is used very frequently in council reports and other memoranda to describe a process that draws on the knowledge, experience, and concerns of physicians, the Federation, and experts in a variety of fields. [Policy] is carefully developed, subject to intense scrutiny and review, and often forms the basis for nationally accepted public policy positions. . . . AMA policy is forged through the democratic process of the House of Delegates, the deliberations of AMA’s Board of Trustees, Councils, Sections and Special Groups, and staff research and analysis.14 Judging by the frequency of its use and the advocacy of “efforts to encourage more deliberation among [officers] over critical and often divisive issues,”15 deliberation is a visible and apparently valued term in the context of the AMA’s internal governance and policy development. The value placed upon the term overlaps with the Association’s favorable attitude toward democratically inclusive approaches to problem solving and respect for formal mechanisms (e.g., the division of labor across councils and boards) that are adopted from standard American governmental and bureaucratic models. Although (and perhaps because) the term deliberation is used so frequently in the Association’s memoranda and explanations of policy derivation, it is typically used in a casual manner and without explicit definition; as “primitive” terminology that is “accepted as commonly understood or as a given.”16 But the term is often set within descriptive language that permits a clear sense that deliberation signifies a special form (or combination of forms) of contemplative, decision-oriented discussion. Deliberation by official decision-making bodies in the AMA is necessarily a formal enterprise that mirrors the rigor of scientific method. Although exact deliberative processes are not specified in the organization’s memoranda—and American Medical Association (2001, June 7 updated). “Key Objectives and Strategy.” Available at: http://www.ama-assn.org/ama/pub/category/1912.html. 14 Ibid. 15 American Medical Association, Ad Hoc Committee on Structure, Governance, and Operations (1998, Nov. 24). “Report on the Ad Hoc Committee on Structure, Governance, and Operations.” Available at: http://www.ama-assn.org/meetings/public/int1998/reports/bot/botrtf/botrep24.rtf. 16 Chaffee, S. H. (1991). Explication. Newbury Park, CA.: Sage Publications. p. 7. 13 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 30 such processes likely differ among different decision-making bodies—descriptions typically refer to the incorporation of wide-ranging testimony and research, suggesting that deliberation may comprise roundtable conversation as well as hearings and other formal presentations before the various bodies. Formal reviews (both internal and external) are used to validate the bodies’ deliberative processes and conclusions. In this sense, the lack of an explicit definition of deliberation suggests that the term is used to designate an assortment of discursive practices (e.g., discussion, debate, informative presentation, etc.) that, in sum, enable informed decision making and policy making that is discerning and purposeful rather than whimsical and arbitrary. The noteworthy implication is that deliberation is not treated as a specific kind of talk that occurs within the broader context of policy derivation. Rather, it is a mix of various types of discourses that, in sum, contribute to informed decision making. As a primitive term, deliberation (as it is used in policy construction and formal decision making processes) lacks an explicit definition. But the regularity of contextual usage allows certain understandings of the term’s implications. In the context of policy development, deliberation appears to revolve around certain democratic ideals that are invoked implicitly yet consistently in the literature. Two recurring ideals that require mention are inclusion of diverse perspectives and rationality. Together, these ideals concern the roundness, fairness, and investigative rigorousness of deliberation. Specific examples from the published official literature point to the importance and recurrence of these democratic ideals for the Association’s policy development. Four examples are provided below: “[One responsibility of the Board is to insist] that external and internal stakeholder input is solicited and considered during deliberations over key policy or strategic issues.”17 American Medical Association, Ad Hoc Committee on Structure, Governance, and Operations (1998, Nov. 24). “Report on the Ad Hoc Committee on Structure, Governance, and Operations.” Available at: http://www.ama-assn.org/meetings/public/int1998/reports/bot/botrtf/botrep24.rtf. 17 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 31 “Over the course of its deliberations, the panel heard from a number of sources reflecting a variety of views on the moral status of the embryo and the ethical acceptability of using embryos for research purposes.”18 “In future deliberations it would be useful if the committee would include representation from the primary care research community so that procedures can be developed that both assure individual subject protection and also facilitate the development of the research base for primary care.”19 “The undersigned physician organizations have followed the Medicare Payment Advisory Commission’s (MedPAC) deliberations on graduate medical education very closely. We continue to have significant concerns about MedPAC’s approach and urge you and other Commissioners to defer further action until additional impact studies can be completed. Specifically, we believe that the Commission should examine the impact of its proposal on residency training, not just on the financial implications for hospitals that provide that training.”20 These quotations reveal the assumption that the confrontation of diverse and perhaps conflicting perspectives and evidence are crucial to a decision’s ultimate legitimacy. The process—in this case, a deliberative process—of talk and rational consideration of facts and opinions is perceived as integral to the eventual product. This conception is in line with Habermas’ “ideal speech situation,” according to which a wide range of evidentiary support and reflective reason are used by participants as a collective to gird certain policy propositions and denounce others, and ultimately to prepare a sound (and preferably consensual) decision.21 As a democratic type (or assortment of types) of discourse, there is a high value placed upon inclusion of diverse perspectives. The AMA uses deliberation as an official process for its various decision-making bodies, such as the Board of Trustees, seven Councils with specific missions, and the Gianelli, D. M. (1999, August 2). Panel takes middle road on stem cell research. AMNews. Beasley, J. W. (1999, May 12). Primary care research and protection for human subjects [Letter to the editor]. Journal of the American Medical Association 281(18). 20 Joint letter to MedPAC from numerous organizations, including the AMA. Available at: http://www.acponline.org/hpp/sign-on.htm. 21 Habermas, J. (1984). Theory of communicative action, Vol. 1 (T. A. McCarthy, Trans.). Boston: Beacon Press. 18 19 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 32 House of Delegates. In making decisions, the Board members cast votes, although such meetings are closed and individuals’ votes are not recorded for public record. According to recommendations of the Ad Hoc Committee on Structure, Governance, and Operations, the opening of the Board’s voting to public scrutiny might “disrupt the Board’s consensus approach to decision-making and to its efforts to engage in open and frank deliberations.”22 This implies that deliberation both precedes and accompanies voting. The stated preference for a consensus approach to decision making is noteworthy because it renders the deliberative process more complex than simple debate, in which antagonistic arguments are permitted to merely bump heads in preparation for voting. It also suggests that deliberation is more sophisticated than voting, which is a non-synthetic decision-making method. The consensus approach requires deliberation to take place not only prior to decision making but also during it. Just as juridical terminology designates deliberation as a specific occurrence of talk that accompanies consensus-making (or the inability to reach consensus), deliberation in the AMA’s governmental practices is discussion-oriented, considerate of disagreement, and strives for agreement and resolution. It is a synthetic discursive process. But whereas juridical deliberation occurs after the presentation of arguments, evidence, etc. (which are discourses that have their own labels in courtroom procedure), deliberation in the AMA’s practices has broader application. Here, the term deliberation is applied in a much more sweeping manner. It includes the pre-decision gathering of information, arguments, and evidence, as well as the decision making process itself. In both stages of decision making, deliberation invokes inclusiveness, diversity and conflict, and movement toward shared organizational goals. The official literatures pertaining to the AMA’s governmental procedures and policies refer to deliberation regularly, but it does not overtly describe the perceived American Medical Association, Ad Hoc Committee on Structure, Governance, and Operations (1998, Nov. 24). “Report on the Ad Hoc Committee on Structure, Governance, and Operations.” http://www.ama-assn.org/meetings/public/int1998/reports/bot/botrtf/botrep24.rtf. 22 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 33 effects of deliberation; nor does it offer clear evaluation of the deliberative process or its products. However, the commitment to deliberation as a policy making process suggests high confidence in deliberative outcomes. If anything, the literature urges more deliberation rather than less insofar as deliberation is believed to entail inclusive and rational discourses. Medical Consultation and the Management of Ethical Matters Ethical consultation in patient care is the second context in which the AMA uses the term deliberation frequently. The sense of deliberation in this context is extraordinarily different from its use in organizational and policy arenas. When deliberation is used in the policy sense, it typically occurs in an AMA memorandum or other bureaucratic organizational venue; or in a news article concerning AMA policy and procedures. By contrast, when deliberation is used in the ethical or practical sense, it is more likely to reside in an academic or professional article on the AMA website. To illustrate this contrast, take the example of the Association’s Ethical and Judicial Affairs council. This group and related panels deliberate according to the understanding of the term as it is used in organizational contexts, as evidenced in this news item: “Over the course of deliberations, the panel heard from a number of sources reflecting a variety of views on the moral status of the embryo and the ethical acceptability of using embryos for research purposes.”23 But within the area of medical ethics in practice, deliberation has a very different meaning. Typically in this context, deliberation signifies the process of constructive, collaborative discussion between medical practitioners and patients towards the goal of making informed (often joint) healthcare decisions. Deliberation in this sense is a highly valued concept in medical practice, and embraces a relatively new paradigm that de-centers or tempers clinicians as decision-making authorities. As one writer observes, 23 Gianelli, D. M. (1999, Aug. 2). Panel takes middle road on stem call research. AMNews. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 34 While in some emergency situations the model of activity-passivity [in which doctors have decision-making authority] will always be appropriate, the more collaborative model of mutual participation developed by Szasz and Hollander and the deliberation model of Emanuel and Emanuel seem to be gaining wider acceptance as we face the millennium. Few would contend that paternalism is as prominent in the patient-physician relationship today as it was in the 1950s, but how far have patients and physicians come in the direction of mutual participation? . . .. If full, honest, and respectful disclosure of each person’s ideas, concerns, and expectations helps to define a collaborative, deliberative relationship, are we there?24 This author concludes that there is still work to be done to fashion “patientphysician communications [as] uniform, deliberative, collaborative dialogue,”25 but the author also suggests that the ideal is in place—along with a solid understanding of what deliberation means in the context of ethical healthcare practice. Deliberation is further clarified in the distinction between informative, interpretive, and deliberative models of behavior for the clinician-counselor. As Wilfrond and Baker describe the former two models, informative behaviors concern “employing nondirective techniques” and interpretation involves a “joint exploration by the physician and the patient to identify the patient’s values and to identify which decisions would be most consistent with those values.”26 Deliberative models preserve interpretation’s emphasis on joint exploration, but go further to allow “the physician to challenge the patient about which values are the most admirable.”27 Deliberation in this sense is a kind of understanding that is forged “between the patient or proxy and physicians about what care would be considered futile and what care falls within acceptable limits for the physician, family and possibly also the institution . . .”28 Although the practitioner’s authority is not central to the Lang, F. (2000, January). The evolving roles of patient and physician. Archives of Family Medicine, 9 (1). 25 Ibid. 26 Wilfond, B. S., and Baker, D. (1995). Genetic counseling, non-directiveness, and clients' values: is what clients say, what they mean? Journal of Clinical Ethics, 6, 180-182. 27 Fernandes, A. K. (1998). Ethical principles in balance: Genetic testing in the genetic age. MS JAMA Online. 28 JAMA (1999). Health care institutions should provide process for disputes about futile care: the AMA’s Council on Ethical and Judicial Affairs recommends a new approach. JAMA, 281, 937-941. 24 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 35 decision-making process, she or he is not wholly submissive to the patient’s demands either. Rather, deliberation strives for balance—an egalitarianism that maintains deliberation’s traditional connection to democratic ideals and practices. Occasionally, the term deliberation is used so casually that it seems to imply a private, intra-personal, introspective process of rational discovery. For example, in describing a patient’s right to decide treatment, one author defines “autonomy” in this way: “to act in accordance with rules, principles, plans, and projects that one has chosen for oneself after some degree of rational deliberation.”29 But a survey of the medical-ethical field’s large body of literature concerned with deliberation reveals a consistent, and often implicit, understanding that deliberation is inherently a joint enterprise, typically between clinician and patient. The “communitarian approach to patient counseling,” as described by Brenner, raises implications of clinician-patient deliberation as it pertains to patients’ decision making autonomies.30 Brenner describes a “dialectical phase” of patient counseling that is composed of three dimensions: “dialogue,” “mutual selfdiscovery,” and “decision making.”31 Deliberation is the thread that ties these aspects of dialecticism together. Thus, by addressing the connections between dialogue, mutual self-discovery, and decision making, the implications of deliberation may be teased out. In dialogue, patient, physician, and family communicate: the “patient-familyphysician triad enters into a dialogue in which patient values relevant to the clinical situation are examined.”32 Dialogue leads to mutual self-discovery, in which the involved parties come to understand their individual values, how these values inform each other, and how they apply to their combined senses of the issues. Values may be prioritized, and new values may be developed. This process leads to the telic component of the dialectical process: decision making. Ultimately, the Kim, S. J. (1999, Nov. 3). The choice. MS JAMA Online. Brenner, M. J. (1998, Nov. 4). When prophesy precedes care: A communitarian approach to patient counseling. MS JAMA Online. 31 Ibid. 32 Ibid. 29 30 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 36 patient has decision making autonomy, but it is according to an “informed consent” that takes place “through a process of moral development.”33 Throughout this process, deliberation cements the steps together. The addressing, ranking, and formation of values, for example, “takes place through deliberation.”34 The implicit meaning of deliberation in this sense concerns the application of reason; discursive collaboration; and emergent co-construction of shared understandings. Deliberation is the backbone of the communitarian approach to patient counseling. Deliberation takes place in a variety of clinical settings and occasions. For example, the communitarian form of counseling described above occurs prior to patients’ decisions to be genetically tested for certain untreatable illnesses. Deliberation also takes place during a “mediation process for considering medical futility” as prescribed by the AMA’s Council on Ethical and Judicial Affairs.35 This mediation process is alternatively referred to as “the four steps for deliberation and resolution.” In both examples, deliberation serves as a precursor to resolution (i.e., decision making). It necessarily involves collaborative discourse between patient and physician (with family members participating too, in some cases) towards the establishment of shared understanding and informed, rational decision making. A particular effect of deliberative practices in clinical/consultative contexts is the de-centering of the physician as a decision-making authority. The American medical establishment in general recognizes that relationships between patients and physicians are changing, as are their respective roles in decision making practices. As Lang notes, this change is towards “mutual participation,”36 and mutual participation entails communicative qualities that are deliberative. Ibid. Ibid. 35 JAMA (1999). Health care institutions should provide process for disputes about futile care: the AMA’s Council on Ethical and Judicial Affairs recommends a new approach. JAMA 281, 937-941. 36 Lang, F. (2000, January). The evolving roles of patient and physician. Archives of Family Medicine, 9(1). 33 34 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 37 Deliberation in this sense entails—at least in part—egalitarianism and joint responsibility for decisions. Although “the state of patient-physician communications is still a distance from uniform, deliberative, collaborative dialogue,”37 the practical concern with communication issues in the medical field is a noteworthy advent. In recognizing the importance of communication processes for the provision of quality medical care, medical practices become more humanistic. Rather than being treated as an objective science devoid of subjective variables such as values and emotions, the medical field is being reconceived as a site of interpersonal discovery, deliberation, and joint decision making. The Community Policing Consortium For the second case study, our attention moves from an association of health providers to one of law enforcement officials. Once again, we look for the term deliberation in a setting normally overlooked in academic and philosophical discussions of public deliberation. The police are responsible for enforcing the law, not discussing its merits. Yet some modern understandings of law enforcement posit that the police and the larger community must come to understand one another’s responsibilities and roles, and this search for mutual respect and comprehension may require public deliberation. One membership association that attempts to explore this public-police connection is the Community Policing Consortium (CPC). The CPC is administered and funded by the U.S. Department of Justice, Office of Community Oriented Policing Services. It is an association of five nongovernmental professional associations: the International Association of Chiefs of Police, the National Organization of Black Law Enforcement Executives, the National Sheriffs’ Association, the Police Executive Research Forum, and the Police Foundation. The association’s central mission concerns the advancement and application of community involvement in the management of law enforcement issues—an agenda that that the Consortium views as revolutionary. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 38 With regard to the four membership associations that we have selected as case studies for this research project, the CPC is noteworthy due because of its emphatic commitment to deliberative democratic issues and practices, as generally conceived by the Kettering Foundation. For example, efforts to “[give] citizens a voice in policing policy”38 and to employ “cooperative models” of law enforcement39 are everpresent themes throughout the association’s various and extensive newsletters, bulletins, and other published and web-based literature. What makes this case interesting, however, is the rarity of the word deliberation in the association’s vast body of distributed written material. The label collaborative problem solving (alternately called cooperative or community problem solving) is the association’s popularized name for those discourses that might be termed deliberation or dialogue in other organizational cultures. Such problem solving is consistently and explicitly something that is assumed to take place during communication. When the association explains that its mission is to change police organizations from a “military model” to a “communication model” of “participatory management,”40 its is assumed that communication is “the foundation for cooperation, coordination, collaboration and change.”41 In this section, we tease out the explicit and implicit significances of deliberation in the published discourse of the CPC. In discussing the meanings of the term, we aim to explicate the connection between the use (or absence) of this word and the Consortium’s priorities with developing community partnerships, enabling innovative and inclusive problem solving, and changing policing management from an “autocratic” to a “collaborative” style.42 Ibid. Graves, M. (2000, Sept./Oct.). Giving citizens a voice in policing policy. Community Policing Exchange (Ph. VII, No. 32). 39 Muscato, J. (1998, Summer). Toward a cooperative model of law enforcement. Sheriff Times (Ph. V, No. 2, Issue 7). 40 The police organization in transition: Section C: Managing transition—the human side. Available at: http://www.communitypolicing.org/pforgtrans/secc.html. 41 About community policing. Available at: http://www.communitypolicing.org/about2.html. 42 The police organization in transition: Section C: Managing transition—the human side. Available at: http://www.communitypolicing.org/pforgtrans/secc.html. 37 38 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 39 In conducting our initial search for the term deliberation across the World Wide Web, the site for the Community Policing Consortium was identified as a user of the word, though we recognized that deliberation appears only rarely as a noun (deliberation) or a verb (deliberate) and far more commonly as an adjective (deliberate) or adverb (deliberately). When used as an adjective or adverb, the term invokes a “purposeful” and “careful” quality, as in this advice for agency managers: “Deliberately co-opt those who have been identified as antagonistic to the change process.”43 In the lectures, bulletins, announcements, handbooks, newsletters, and other literature that is authored by the association and its immediate affiliates, the term deliberation is rarely used as a noun or verb. When deliberation or deliberate does occur, it is typically in newsletter articles that use the term in the voice of persons described in the articles. For example, the newsletter article, “Democracy: Partners in deliberation” is about the Kettering Foundation and the National Issues Forum program. The article adopts language endemic to Kettering scholarship—such as the phrases public deliberation and deliberative democracy—but leaves them undefined. Below are three examples of usage in this article: “The KF brings people back into the town square to deliberate issues of mutual concern and form public policy . . ..” The National Issues Forums Institute aims “to teach people how to become convenors—that is, they learn how to set up . . . a forum, conduct deliberations and serve as moderators.” “Through measured deliberation, where emotion is controlled and logic prevails, citizens forge new, positive relationships with the police and learn to work together for mutual benefit.”44 Neither here nor in other texts where the term occurs is the term deliberation (or the verb form, deliberate) defined in any explicit manner. 43 44 Ibid. McVey, S. (1998, Winter). Democracy: Partners in deliberation. Community Links (Ph. V, Vol. 3). Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 40 What interests us in this particular case is not the conceptual and practical use of deliberation as a term, since the word is simply not used in any significant ways within the Consortium’s discourse. Rather, what interests us is the association’s understandings and applications of practices that are not deliberative in the association’s verbiage, yet which are largely consistent with the ideals of so-called deliberative democracy scholars and practitioners. In those rare instances when the word deliberation is used, the lack of explicit definition implies an understanding of deliberation as coherent with the Consortium’s mission to advance “cooperative,” “collaborative,” or (alternately called) “community” problem-solving. Tied to this mission is a sense that communication should promote both quality in relationship development and decision making, and revolve around individuals’ understandings of shared (community) goals. Both of these prescriptions are grounded in the Consortium’s “essential and complementary core components: community partnership, problem solving and change management.”45 Thus, community policing is defined as a collaborative effort between the police and the community that identifies problems of crime and disorder and involves all elements of the community in search for solutions to these problems. It is founded on close, mutually beneficial ties between police and community members.46 Inclusion of diverse perspectives and experiences is central to this kind of problem solving: “Community policing seeks the input and talents of all members of the community . . ..”47 It is very important to emphasize how communication (of which deliberation and collaborative problem solving are facets) is viewed as central to processes of community partnership, problem solving, and change management in the Consortium’s conception. Indeed, the so-called “tools” that the Consortium provides About community policing. Available at: http://www.communitypolicing.org/about2.html. Ibid. 47 Ibid. 45 46 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 41 for community policing programs are mostly related to the building of collaborative communication skills.48 With this in mind, it should be noted that we did find one exception in the Consortium’s literature. An affiliated newsletter article uses the word deliberation in a manner that implicitly denounces communication as secondary to action. Note deliberation’s devaluation in the following usage: A domestic violence study group was formed after a woman was shot to death by her husband . . .. The man had just been released from jail on a $50,000 bond, although charged with multiple counts of burglary with a weapon and a violation of a domestic injunction. In spite of this tragedy, the group formed only to deliberate whether the community needed a task force to study domestic violence. In the south, you don’t just go jumping into things.49 The writer’s chief concern is this particular group’s topic of deliberation, not necessarily the deliberation itself. Nonetheless, there is clearly an implied division between talk and action in this account, and an obvious preference for the latter. This use of deliberation—as an isolated event—is not particularly congruent with other implied meanings of the term (and collaborative communication in general) throughout the Consortium’s literature. It is, however, noteworthy in considering the implicit meaning of the term within the organization’s discourse. The International City/County Management Association The third membership organization we consider, the International City/County Management Association (ICMA) , recognizes the value of both talk and action, and it merits inclusion in this report for two reasons. First, it organized a profoundly deliberative two-year discussion among its members on the nature of their profession. Second, in a manner analogous to the CPC, it chose to not label this deliberative process as deliberation. Before discussing this two-year program, it is useful to review briefly the history of the ICMA and the general use of the term deliberation in its publications. 48 Available at: http://www.communitypolicing.org/Toolbox.html Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 42 The ICMA aims to facilitate network connections and information/idea exchanges among local government managers and administrators in the United States and abroad. The association was founded as the International City Managers’ Association in 1914 “at a time when only 32 local governments in the United States and Canada had adopted the council-manager plan.”50 In 1969 it redefined itself to include public officials working outside the council-manager model, and in 1991 it changed its name yet again to embrace officials working in county government.51 Its current membership includes over 8,000 administrators and assistants, and it is largest local government management association in the United States.52 The main activities of the ICMA are producing publications, organizing seminars, and providing direct assistance to managers and administrators who wish to learn about the practices and successes of other government professionals across the globe. A typical ICMA activity is the annual Best Practices Symposium, which “offers in-depth case studies, facilitated small group discussions, comprehensive written materials, and extensive opportunities for information sharing” on local government policies and programs.53 The ICMA recognizes deliberation as an essential part of both its internal governance and of public management, but it does not afford the term any special significance. As used in ICMA documents, deliberation generally connotes careful consideration of an issue or a formal decision-making process. For instance, in an article on strategic planning in Blagoevgrad, Bulgaria, the ICMA notes that Blagoevgrad’s presiding council “did not deliberate on the submitted strategic plan” McFadden, M. (1998, Spring). The little group that couldn’t. Community Links (Ph. V, Vol. 4). From the official history of the ICMA; http://www.icma.org/go.cfm?cid=1&gid=2&sid=2. 51 Ibid. 52 Streib, G., Slotkin, B. J., & Rivera, M. (2001). Public administration research from a practitioner perspective. Available at: http://www.gsu.edu/webfs01/pad/padgds/public_html/Docs.html. 53 Quote is taken from a summary of the 2002 symposium available at: http://www.icma.org/go.cfm?cid=2&gid=11. 49 50 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 43 because the council had its attention focused on an upcoming election. Deliberation was not possible because the council did not have the requisite time and focus.54 Another example denotes a similar meaning. In an article archived by the ICMA’s Center for Performance Measurement, the authors refer the inclusion of citizens in “public budget deliberations” to heighten their understanding of fiscal constraints and the best recognized government practices.55 Here, deliberation is juxtaposed with a reference to public involvement, but the phrasing (i.e., public modifying deliberations) suggests that budget deliberations can go on with or without the public—that deliberation refers to the weighing of budget priorities rather than the persons who happen to engage in that weighing. A third and final example comes from an ICMA handbook on the closure and reuse of military bases. The handbook explains that the federal Defense Base Closure and Realignment Commission “reviews a list of . . . recommended bases for closure and deliberates publicly on the final outcome of the list.”56 Later, the handbook describes the Commission’s activity, noting that it “holds regional hearings . . . and undertakes public deliberation of [sic] alternatives.”57 In a later section, the handbook notes that any financial assistance received by communities from the Department of Defense should not be taken into consideration “by the Commission in its deliberations.”58 These three uses of the term illustrate the ICMA’s understanding of deliberation as a careful weighing of relevant evidence, but the persistent use of the term in conjunction with public suggests that deliberation, at the very least, is well-suited to public participation. It might be the case that the ICMA implicitly defines government deliberation as an activity that ICMA. (2002). Blagoevrad, Bulgaria/Auburn, Alabama Strategic Planning. Available at: http://www.icma.org/go.cfm?cid=1&gid=3&sid=229&did=890. 55 Wray, L. D., & Hauer, J. A. (1996). Best practices reviews for local government. Public Management. Archived at http://www.icma.org/go.cfm?cid=1&gid=3&sid=101&did=113. 56 ICMA. (1998). ICMA base reuse handbook, chapter 1, section 1.1. Available at: http://www.icma.org/basereusebook98/ch1sec11.htm. 57 Ibid. Perhaps one should not read too much into a grammatical error in preposition use, but accidentally typing (and publishing) “deliberation of” rather than “deliberation on” is consistent with our view that the term deliberation is used casually in passages such as these. 54 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 44 should directly involve the public, but the ICMA does not explicitly define deliberation in this way. Beyond the use of the word, per se, much of what the ICMA does, promotes, and studies is deliberation. The clearest instance of deliberation involving the ICMA is noteworthy because the ICMA did not label it as such. In 1991 the Executive Board of the ICMA set up a Task Force on Continuing Education and Professional Development, which was asked to (a) define the requisite competencies of a local manager and (b) clarify how ICMA could help to cultivate those skills. The two-year investigation headed by this Task Force came to be known as the “Dialogue on the Profession.” When the Task Force presented its final set of recommendations to the Executive Board in 1994, it had convened dialogues at two ICMA annual conferences and 35 state and affiliate meetings, and it had conducted two membership surveys. The Board adopted its recommendations, which established a list of professional competences (discussed below) and a new educational branch, the ICMA University. Prior to this Dialogue, the ICMA had not gathered its membership together in this way, and the Dialogue stands out as a unique event in the modern history of the organization.59 Why was this period of intense internal deliberation on the nature of the profession labeled dialogue, rather than deliberation? One possible explanation is that dialogue has a meaning that connotes exploration, openness, and the presentation of multiple perspectives, whereas deliberation connotes the weighing of relatively pre-defined forms of evidence and a formal decision-making process. This interpretation is consistent with the use of deliberation in ICMA documents, and it fits the role of the Task Force, which was given the assignment of facilitating an open conversation and making recommendations, rather than weighing evidence ICMA. (1998). ICMA base reuse handbook, chapter 1, Section 1.3. Available at: http://www.icma.org/basereusebook98/ch1sec13.htm. 59 Streib, G., Slotkin, B. J., & Rivera, M. (2001). Public administration research from a practitioner perspective. Available at: http://www.gsu.edu/webfs01/pad/padgds/public_html/Docs.html. Background on the Dialogue was also obtained in a telephone interview with Michelle Frisbee, Washington D.C. office of the ICMA. 58 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 45 and making a decision. After all, the Task Force was advisory to the Board, so the Task Force—and the members participating in its public activities—were having an exploratory dialogue prior to the Board conducting official deliberations oriented toward reaching a final decision. In any case, dialogue continues to trump deliberation in ICMA discourse. For instance, ICMA Executive Director Bill Hansell used the term in a 1999 editorial. He explained that in his two columns on reforming the council-manager model of city government, his “intention was to energize a dialogue in the profession about a series of changes in the original model charter that have occurred or are being considered” (italics added for emphasis). He added that he was “pleased that an exciting, vibrant, and largely constructive discussion has been occurring” since the publication of his two editorials.60 If Hansell intended to spark dialogue and was pleased that exciting, vibrant, and constructive discussion ensued, this suggests that he might equate dialogue with lively, open, productive discussion. It is probably no coincidence that following the aforementioned Dialogue on the Profession, Hansell uses nearly identical terminology (substituting in for on) in his editorial. The success of the two-year Dialogue reinforced the value of the term itself, as well as the essential management practices that the Dialogue identified. The final list of competencies identified by the Dialogue on the Profession further underscores both the importance of deliberation in the ICMA’s work and the conspicuous absence of the term in its discourse. The members of ICMA agreed that 17 practices are part of effective local government management. Some of these have no direct bearing on deliberation (e.g., staff effectiveness, functional and operational expertise, and human resources management); however, at least four of these practices directly relate to the promotion and practice of deliberation within local government or between citizens and public officials: Hansell, B. (1999, July). Revisiting the reform of the reform. The editorial originally appeared in ICMA's Public Management; http://www.icma.org/go.cfm?cid=3&gid=13&sid=163&did=321. 60 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 46 • democratic advocacy and citizen participation (requires “commitment to democratic principles” and “skill in group dynamics, communication, and facilitation”) • policy facilitation (requires “skill in communication, facilitation, and consensus-building techniques”) • citizen service (“providing responsive, equitable services” and “assessing community needs”) • initiative, risk taking, vision, creativity, and innovation (“ability to create an environment that encourages initiative and innovation”)61 As the Kettering Foundation understands the term, deliberation is part of what the ICMA refers to as democratic advocacy and citizen participation, and it is certainly part of the policy facilitation process. Citizen service, as defined by ICMA, could involve deliberation on the public’s needs, and deliberation within government would be one means of sparking creativity and innovation. Yet the word never appears. Communication and consensus-building are more common terms in this list of competencies.62 Thus, the ICMA believes that the practice of deliberation is a vital part of its internal decision-making process, and it views deliberation as essential to city and county management. Nevertheless, deliberation is not understood to be a term that is central to describing and defining the association’s activities. The American Association of School Administrators Like the ICMA, the fourth and final case we consider is a membership organization that works with public officials. The American Association of School Administrators (AASA) is also like the ICMA and CPC in that it both recognizes the ICMA. (1994). Practices for effective local government management. Available at: http://icma.org/go.cfm?cid=7&gid=71. 62 On the other hand, this same list also excludes the words “dialogue” and “discussion.” The importance of this list is underscored by the fact that it was used subsequently by a policy researcher to critique past public administration research and suggest gaps in the literature (i.e., those ICMA competencies that had not received sufficient attention in the literature published to date). See Streib, G., Slotkin, B. J., & Rivera, M. (2001). Public administration research from a practitioner perspective. Available at: http://www.gsu.edu/webfs01/pad/padgds/public_html/Docs.html. 61 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 47 important role of deliberation in its work and usually assigns no special significance to the term itself. Founded in 1865, the AASA brings together over 14,000 professionals involved in education from across the United States and other countries. The AASA ’s mission is to “support and develop effective school system leaders who are dedicated to the highest quality public education for all children.” The AASA focuses on “improving the condition of children and youth, preparing schools and school systems for the 21st century, connecting schools and communities, and enhancing the quality and effectiveness of school leaders.”63 The third of these four emphases closely aligns with the notion of public deliberation, and we will return to that connection later in our discussion. Before doing so, however, it is useful to begin with a review of how the AASA typically refers to deliberation in its published newsletters, reports, and policy documents. The most common use of the term refers simply to group discussion and decision making. Thus, an article on the use of hand-held voting devices by the AASA Delegate Assembly makes reference to the “assembly deliberations” without qualifying or elaborating upon the term in any way.64 In this same way, a policy proposal argues that the American Board for Leadership in Education should “begin assembling exemplars . . . and commission policy papers that might inform the early deliberations of the new Board.”65 Two other AASA documents serve to clarify the term somewhat by distinguishing deliberation from the final stage of decision making and from policy implementation. An editorial on the AASA website explains, “Typically, the superintendent recommends, the board members deliberate with one another and About the AASA. Available at: http://www.aasa.org/about/index.htm. Chion, L. (2001, February 16). High-tech streamlines delegates' work. The Conference Daily. Available at: http://www.aasa.org/publications/conference/2001/fri_delegatecolor.htm. 65 Mandel, D. R. (2000, January 26). Recognizing and encouraging exemplary leadership in America’s schools: A proposal to establish a system of advanced certification for administrators. Report prepared for the National Policy Board for Educational Administration. Available at: http://www.aasa.org/issues_and_insights/prof_dev/professors/certification_admin.htm 63 64 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 48 the superintendent, and then they reach a board decision.”66 This passage makes a clear distinction between deliberation and decision making. Another excerpt from the same essay further distinguishes deliberation from subsequent action (implementation): “Further, the board/superintendent team uses the vision to guide its deliberations, decisions, and actions.”67 This separation of deliberation from action is consistent with the use of the term deliberation in the membership organization’s policy platform: “AASA believes student achievement is the highest priority of public education and calls upon all parties (e.g. legislatures, boards, teachers, families and community members) to make student learning foremost in their deliberations and actions”(italics added for emphasis).68 In addition, this platform item indicates that the AASA views deliberation as essential for a variety of stakeholders, including government, educators, communities, and families. Though deliberation is not a central term in the aforementioned AASA documents, it does make some cameo appearances. Moreover, there is an additional set of AASA publications that show the potential for a more subtle understandings of deliberation among school administrators. The School Administrator is a monthly magazine that provides AASA members with relevant editorials, book reviews, and essays. Within this publication, deliberation is a recurrent theme. Though some articles in this on-line magazine treat deliberation as an important but unspecified discussion process,69 others offer some clarity as to the meaning of the term. For instance, in an essay on public involvement in school board decision making, Mahoney explains that his own board “believed in engaging the community in important deliberations.” The board “opted to give stakeholders the opportunity to understand the situation and offer suggestions before making a decision.” At successful community gatherings, the meeting agendas set aside a “time for Goodman, R. H., & Zimmerman, W. G. (no date). Thinking differently: Recommendations for 21st century school board/superintendent leadership, governance, and teamwork for high student achievement; http://www.aasa.org/issues_and_insights/governance/thinking_differently.htm. 67 Ibid. 68 AASA 2000 Platform; http://www.aasa.org/government_relations/policy/platform2000.htm. 69 For example, Kentta, B. (1997, March). How district staff can help schools create and operate site councils. The School Administrator; http://www.aasa.org/publications/sa/1997_03/kentta.htm. 66 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 49 information sharing and a time for group decision making.” The result of this public involvement was the passage of tax referendums, and Mahoney concluded that “when community residents are given timely and accurate information, they will thoughtfully consider the data and offer appropriate solutions that reflect the thinking of the general public.” The superintendent’s role in this process, he explained, was to encourage the board to “demonstrate leadership” and share its power with the community.70 For Mahoney, school board deliberation is most effective when it includes the larger public, though the emphasis is on the transmission of information from the board to citizens, as opposed to a two-way deliberation that weighs values as well as facts. The idea of a deliberative exchange does appear in other writings, and when it does, it is apparent that this more complex understanding is linked to authors’ readings of other, often scholarly writings on deliberation. In an article on how schools can promote civic development, Schaps and Lewis make reference to John Dewey, Thomas Jefferson, Louis Brandeis, and Michael Sandel. Quoting the latter source, the authors explain that moral virtue comes from a social bond, cultivated by “deliberating with fellow citizens about the common good and helping to shape the destiny of the political community.”71 Drawing on insights such as these, the authors argue that schools have a responsibility to cultivate democratic citizens and must, therefore, reexamine “every aspect of school organization and climate—from discipline policy to fund-raising strategy.”72 In a book review, deliberation once again enters the conversation taking place in the pages of The School Administrator. The reviewer introduces readers to an Mahoney, J. W. (1999, February). Engaging the public in taxing situations. The School Administrator. Available at: http://www.aasa.org/publications/sa/1999_02/foc_Mahoney.htm. 71 Quotation from Sandel, M. (1996, March). America’s search for a new public philosophy. Atlantic Monthly. As cited in Schaps, E., & Lewis, C. L. (1998, May). School improvement initiatives can recognize the school’s potential to promote civic development. The School Administrator. Available at: http://www.aasa.org/publications/sa/1998_05/Schapps.htm. 72 Schaps, E., & Lewis, C. L. (1998, May). School improvement initiatives can recognize the school’s potential to promote civic development. The School Administrator. Available at: http://www.aasa.org/publications/sa/1998_05/Schapps.htm. 70 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 50 idea from a book that advocates “leadership through empowerment and cooperative planning.” As the reviewer explains, The twin bane of many administrators, conflict resolution and consensus building, provide the most concrete and useful ideas. The deliberative opinion caucus, a unique approach for engaging large numbers of community representatives in improvement efforts, is especially well described [in the book].73 Proposals like the “deliberative opinion caucus” go far beyond a simple understanding of deliberation as committee meetings or information exchange. This book review exposes readers to a conception of deliberation that comes very close to the understanding of public deliberation advanced by the Kettering Foundation and other deliberation scholars, including ourselves.74 This affinity between selected AASA texts and Kettering’s conception of deliberation is not altogether surprising when one recognizes that some members of the AASA have come in contact with the Foundation. One contributor to The School Administrator, Harris Sokoloff, has worked with the Foundation on the public’s role in public education. In a September, 1999 essay, Sokoloff recommends a “deliberative approach” to reducing youth violence. Specifically, he recommends community issue forums based on the National Issues Forums model. This form of deliberation does not require an immediate decision but does ensure “vigorous discussion.” After one of the model forums Sokoloff describes, he explains, No specific policy decisions were made, yet the room was full of electricity. People who never before had spoken at a public event had made new connections and were talking about continuing the conversation and working together to build parent networks and other support structures for children outside of school.75 The book being reviewed is Cano, Y., Wood, F. H., & Simmons, J. C. (Eds.) (1998). Creating high functioning schools: Practice and research. Springfield, IL: Charles C. Thomas. The review appears in the May, 1999, issue of The School Administrator. Available at: http://www.aasa.org/publications/sa/1999_05/book_reviews.htm 74 Burkhalter, S., Gastil, J., & Kelshaw, T. (in press). The self-reinforcing model of public deliberation. Communication Theory. 75 Sokoloff, H. J. (1999, September). Rallying a community around youth violence. The School Administrator; http://www.aasa.org/publications/sa/1999_09/mathews_side_sokoloff.htm 73 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 51 In a School Administrator essay the following year, Eastridge and O’Callaghan mention the Kettering Foundation by name. Their lighthearted piece, “Getting caught in your underwear,” warns against finding oneself unprepared for solving complex public problems. Referring not only to the Foundation but also one of its favorite phrases, the authors write, The Kettering Foundation and other public policy think tanks say the reason we get caught in our underwear is that our society now faces a growing number of wicked problems that cannot be resolved in the same way that many problems have been resolved in the past. Wicked problems, they say, are not easy to define. They often defy logic, have many origins and are deeply embedded in human nature and social culture. (italics added for emphasis)76 Despite Eastridge and O’Callaghan’s familiarity with Kettering and its preferred terminology, the term deliberation takes a back-seat in this article to dialogue. Thus, the authors explain that to avoid getting caught in our proverbial underwear, We need to engage in meaningful dialogue . . . Practically speaking, dialogue is a process of connecting with issues of mutual concern and grappling with them until there is some closure. In working through the issues, citizens become actively engaged and involved with one another. Generally, people who are engaged have all the information they need long before they are willing to confront the cross pressures that entangle them.77 The term deliberation does enter this article subsequently, but only as a modifier of dialogue. Eastridge and O’Callaghan explain that “the need for deliberative dialogue in our schools and nation has never been greater than it is today” (italics added for emphasis). Demonstrating the secondary status of deliberation in that phrasing, in the next two paragraphs, the authors twice use a modification of this phrase and call for “meaningful dialogue.”78 Eastridge, H. E., & O’Callaghan, W. G. (2000, December). Getting caught in your underwear. The School Administrator. Available at: http://www.aasa.org/publications/sa/2000_12/coleastridge.htm. 77 Ibid. 78 Ibid. 76 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 52 Thus, even in a membership association that publishes essays with richer conceptions of deliberation—in this case traceable back to the Kettering Foundation—the term deliberation does not play a primary role in the discourse of its members. As in the Eastridge and O’Callaghan essay, it appears that terms such as dialogue supplant deliberation in the vocabulary of AASA members. As just one more instance of this pattern, we reviewed the most recent issue of another of the association’s publications, the AASA Professor. We found five separate references to dialogue but no mention of deliberation.79 A brief interview with Doyle Winter, the Executive Director of the Washington Association of School Administrators (an affiliated organization), confirmed the marginal status of the term deliberation within the AASA. He explained that deliberation is “not a common term in education.” Dialogue, he suggested, is a more common word because of its emphasis on intense, two-way conversation oriented toward understanding more than deciding. A dialogue “doesn’t necessarily result in a decisions at that time,” whereas deliberation is undertaken “with the intent to make a decision.”80 79 80 The AASA Professor is available at: http://www.aasa.org/publications/tap/index.htm. Telephone interview with Doyle Winter. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 53 Conclusion To summarize, this report began with an overview of the importance of language in shaping a society’s beliefs and practices. Because it matters what words we use and what we mean by them, it has been useful to examine the prevailing understandings of deliberation, a word central to many of the Kettering Foundation’s projects. This research report has undertaken such an examination by focusing on how the term is used in scholarly journals and selected membership associations based in the United States. Our review of recent journal articles found numerous articles using the term deliberation in a variety of ways across different academic fields. Among these different conceptions, the one most relevant to the Foundation’s work is a widelyshared core notion of deliberation that can be found in political science, political communication, communications, and speech communication, as well as philosophy, law, public administration, and policy analysis. Articles published within these fields conceive of deliberation as an open process designed to bring together diverse stakeholders for the careful consideration of relevant information and diverse viewpoints on important public issues. A search of Internet websites found thousands upon thousands of instances of the term deliberation, with the preponderance of these uses being irrelevant to the Foundation’s understanding of the word. Nevertheless, by combining the term deliberation with other words, such as community, political, and election, it was possible to isolate a limited number of websites likely to use the term in relevant ways. A subset of these websites was identified to study the meaning of deliberation in membership associations within the United States.81 From this subset, four organizations were chose for case studies: the American Medical Association (AMA), The parameters of this study required setting aside some non-membership organizations that made frequent reference to deliberation. Future research might examine the understanding of this term in the official bodies, such as the United States Library of Congress and nonprofit/academic associations, such as the National Campus Compact. 81 Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 54 the Community Policing Consortium (CPC), the American Association of School Administrators (AASA), and the International City/County Management Association (ICMA). The first of these cases was quite distinctive, whereas the other three had much in common. We found the most complex and detailed conceptions of deliberation in the AMA, which could be said to have two distinct uses for the term. In some cases, the term deliberation is used in reference to organizational maintenance and policy making. In these settings, deliberation is a “primitive” term that is “accepted as commonly understood or as a given.”82 In these cases, deliberation is simply contemplative, decision-oriented discussion. Deliberation is an umbrella term that encompasses an assortment of discursive practice, such as discussion, debate, and information exchange, that enable informed, reasoned decision making. Thus, deliberation includes the pre-decision gathering of information, arguments, and evidence, as well as the final decision making process itself, and it invokes inclusiveness, diversity and conflict, and movement toward shared goals. In other instances, the AMA more carefully defines deliberation in reference to the joint decision making that occurs between doctors and patients when their is an ethical dilemma or other complex medical problem that requires careful discussion. Here, deliberation refers to more intimate, interpersonal forms of communication, such as dialogue and mutual self-discovery. The emphasis is on values, moral inquiry, and judgment, rather than information exchange and rational decision making. Because doctors are often expected to render authoritative expert judgments, it is noteworthy that the AMA views such joint deliberation between doctor and patient as essential to the delivery of medical care. The other three cases had many similarities. First, the CPC, ICMA, and AASA all saw deliberation as part of their internal governance processes as well as a procedure suited to public participation. Unlike the AMA, these organizations more frequently (though usually implicitly) linked deliberation with the public. For 82 Chaffee, S. H. (1991). Explication. Newbury Park, CA.: Sage Publications. p. 7. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 55 example, the ICMA sometimes used deliberation to denote simply the careful weighing of relevant evidence, but it would repeatedly use the term in relation to public or community involvement. suggests that deliberation, at the very least, is well-suited to public participation. Other times, particularly in CPC and AASA documents, deliberation would be linked directly and explicitly with public engagement. Despite this common theme, the second similarity among the CPC, ICMA, and AASA is the absence of a systematic definition of the term. The CPC, for example, would emphasize the need for cooperative, collaborative, or community problem solving, but it never clarified the role of deliberation in such processes. Though an occasional essay or article would consider deliberation in more depth, those documents would stand alone, unintegrated into the central set of terms used by the members of these associations. A third common characteristic of the CPC, ICMA, and AASA discourse was the frequent discussion of deliberative activities called by other names. In particular, dialogue was a frequent substitute for deliberation. Before we began this study, we had experienced tension between these two terms in our own work when critics of a theoretical essay we had written on deliberation challenged us to clarify how, if at all, deliberation differed from dialogue. Reviewers were ultimately satisfied by our argument that dialogue could be part of the deliberative process, but early reviews clearly questioned the value of refining the definition of the deliberation at all.83 Based on our readings of these associations documents, it appears that deliberation and dialogue are competing for market share in the discourse of public participation, and dialogue, as it is commonly understood, has two profound advantages. First, it emphasizes open exploration rather than decision making, and government bodies prefer the latter connotation when working with a public that it hopes will advise but not seek to control the governance process. Second, dialogue is a more fluid, undefined term to which one can attach new meanings, whereas 83 Burkhalter et al. (in press). The self-reinforcing model of public deliberation. Communication Theory. Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 56 deliberation has a pre-set primitive meaning that denotes the weighing of evidence and implies the importance of reaching a final decision. Thus, it was logical that the ICMA would call its two-year reflection period a Dialogue on the Profession because the process was meant to be exploratory and only advisory to an official board, which would then deliberate and make final policy decisions. The vernacular definition of deliberation is not fixed, however, and some of the AASA essays we reviewed clearly distinguish the deliberative process from the decision making process. Finally, the CPC, AASA, and ICMA all had links of one kind or another to the scholarly and foundation literature on deliberation, and these links influenced the discourse that appeared in CPC and ICMA documents. What is most interesting about these links, however, is how little impact they have on the organizations’ discourse. The CPC website, for instance, used the term deliberation in a broader, richer manner only when quoting Kettering Foundation documents. Though it may be flattering to have one’s words cited, it is higher praise to have them repeated spontaneously, which suggests that the speaker may have been influenced by them. An even more striking example was the essay on the ICMA website that used some of the preferred language of the Foundation but then downplayed deliberation in relation to dialogue. Thus, even in membership associations that publish essays with rich conceptions of deliberation that sometimes trace back to the Kettering Foundation, the term deliberation plays only a minor role in their members’ discourse. What are the practical implications of this research project? We might advise caution in attaching too many programs to the term deliberation, which appears weighted down by the burden of its basic, mundane denotation of careful problem analysis and decision making. One might attach loftier meanings to it yet never see the term, in common discourse, rise above its more modest definition. After all, jury deliberation—and now the deliberative aspect of artificial intelligence—continue to reproduce the pre-existing understandings of deliberation as little more than information processing and decision making. Moreover, its recurrent use as a Kettering Foundation Report 10/31/2003 Meaning of Deliberation - 57 generic label for legislative, board, and committee meetings adds little to this simple conception of deliberation. On the other hand, it is clear that the discourse of deliberative democrats has begun to seep into the language of both academics and, to a lesser extent, prominent membership associations. The frequency of deliberation in scholarly journal articles is striking, particularly when one notices that the term was relatively rare just ten years ago. It may take time for these academic fields to work out their own understandings of the term, and it should not be altogether surprising that professional associations have not attached great significance to a familiar word onto which scholars are attaching new but inconsistent meanings. Perhaps patience and clear, consistent use of the term, along with the regular juxtaposition of it with public, community, and political will make it possible for deliberation to take on a richer meaning in the discourse of not only academics and professionals but also the public as a whole. Kettering Foundation Report 10/31/2003
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