2014
Annual Report
RESPONSIBILITY SINCE 1925.
Success Factors – Yesterday, Today and Tomorrow.
WE ARE
» a leading provider of valuable facilities management with
advanced competence and deep roots in the service sector.
» a market-oriented company with service networks in all
conurbations in Germany. Solidity, competence and a
solutions-oriented approach make us a reliable partner
for our clients.
» interested in our customers and in their challenges. Our
intention, after all, is to pointedly accompany and support
them in their profit-making processes.
LASTING COMMITMENT, FOR OUR FUTURE. WE ARE
» long-term oriented in everything we do.
» a responsible employer for our workforce. We know only
too well that their efforts and capabilities alone can create
the solutions that our customers expect from us every day.
» also committed beyond our routine business. Conscious
and responsible interaction with each other, with society
and with the resources of our environment reflects our
entrepreneurial understanding.
1
A service provider
with conviction and passion
As one of the biggest owner-run providers of facilities managment,
Gegenbauer is active in all of Germany’s major conurbations. With
the profound wealth of experience of our 90-year company history
and more than 15,000 qualified employees throughout the group, the
service and management concepts we realize are geared to property
and real estate, and to the people we accommodate. Those relying
on our performance include the industrial and commercial sectors,
public-sector clients, banks and insurance companies, health and
social facilities, and housing associations.
FACILITIES SERVICES
FACILITIES MANAGEMENT
Security Services
Residential property
Building Services
Industrial and commercial property
Health and social facilities
Event locations
Various types of real estate require property-specific services. An office building, after
all, has other requirements than a hospital, a residential complex or a venue for events.
For this reason, Gegenbauer offers user-specific performance in the sphere of facilities
management. And this performance is backed up by the overlapping facilities services of
security services and building services.
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G E G E N B A U E R A N N U A L R E P O R T 2 0 14
Highlights 2014
JANUARY
MAY
Commitment to sustainability and climate protection
Gegenbauer expands its board of management
Since the beginning of the year Gegenbauer has been a member
With a turnover volume of almost € 500 m,
of “Stiftung 2°”. This initiative supports politics in its efforts
Gegenbauer enters into a new league. To take
to establish market-economy framework conditions to climate
advantage of additional market opportunities, the
protection and to activate, in this cause, the solution-seeking
company has reinforced its top management.
competence of German businessmen. The foundation is
With effect as of 1st May 2014 the 59-year-old
named after its most important target: to limit the average
graduate engineer Karl-Otmar Giesler (left
global warming of the earth to 2 degrees.
in the picture) joined the management board.
He assumed responsibility for the strategically
important field of Property Services from
Christian Lewandowski, Chairman of the Board
of Management. As spokesman for the management of Gegenbauer Property Services GmbH,
Karl-Otmar Giesler will bring his extensive
knowledge of the profession and of the branch
to bear, levering further potential in the management of residential properties.
SEPTEMBER
Operator contract for the Max-Schmeling Hall extended
For a further eight years: Berlin’s Senator of the Interior, Frank Henkel,
extended the lease and operator contract for the running of the Max-Schmeling
Hall and of the Velodrom with Velomax Berlin Hallenbetriebs GmbH until
31st December 2022. For Gegenbauer’s subsidiary Location Management &
Services GmbH this early extension of contract is a sign of great trust and
brings long-term planning security.
3
NOVEMBER
Complete relaunch of the Gegenbauer website
Client-friendly and intuitive: the newly designed and technically
revised website of the Gegenbauer group of companies is
online. At the same time the career portal sports a new look.
Thanks to the responsive design, the use of mobile terminal
devices is now widely supported.
Twenty-five years after the fall of the wall –
The “Lichtgrenze” (Light Border) Project
On 9th November 2014, Berlin celebrated the
25th jubilee of the fall of the wall – an event in
which the Gegenbauer Group was closely
involved. In the context of the project, which
was followed worldwide, participating in the
event with over 100 employees, 25 trainees
took part as balloon bearers, allowing their
personal messages for a world at peace and
without walls to rise up into Berlin’s evening sky.
DECEMBER
3rd in the FM Report 2014
In the Facilities Management Report 2014 of Bell Management GmbH the
Gegenbauer Group achieved an encouraging third place. The survey was
carried out among 137 property managers and investigated 27 different
fields of competence, as well as various regions of Germany.
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G E G E N B A U E R A N N U A L R E P O R T 2 0 14
Report on the business situation
Facilities management branch faces new challenges
Pricing pressure encumbers the entire market
2014 was an exacting financial year for the Gegenbauer
The economic pressure felt by the clients due to the
Group. In contrast to the optimistic growth forecasts
economic framework conditions in the year under review
for our economy still being publicly announced at the
was again clearly notable, for our branch as a whole and
beginning of the year 2014 and on which our planning
also for the Gegenbauer Group. In a situation of stable
was also based, the perspectives were clearly dampened
overall demand the pressure on market prices – partic-
in the course of the year. The keenly awaited recovery
ularly from cost-driven tendering and award practices –
within the Euro zone stagnated, while various geopolit-
further increased. The result, on the one hand, was an
ical crises further clouded the prospects of growth.
increase in quality and productivity expectations and,
Renewed support for the economy came solely from
on the other, a decrease in payment motivation. In the
private consumption, which benefited from the gener-
long run this development can benefit neither the users
ally good situation in the job market. Wages increased
of facilities management and their assets nor the pro-
notably. Improvements in the employment situation
viders and their employees.
continued, reaching a new all-time high in 2014 with an
average working population in Germany of 42.6 m.
Satisfying business development leads to new
maximum value for turnover
With an external added value to gross earnings of more
In this often very challenging environment the Gegenbauer
than € 60 billion for facilities services and management
Group was able to achieve a satisfactory development.
performance, our branch – according to current surveys –
Group turnover increased by 1.8 percent to € 450.5 m. This
is one of the pillars of the German economy. And par-
increase is attributable to organic growth.
ticularly in the context of the past difficult years for the
economy as a whole, it has proved to be a stable and
The field of operations facilities management increased
crisis-resistant economic sector. Meanwhile every tenth
its turnover in the year 2014 to € 241.4 m as compared
employed person in our country works in the field of
to € 240.2 m for the previous year. This corresponds to
facilities management.
a growth of 0.5 percent.
The consolidating drive of the branch advanced unaltered
With a turnover of € 209.1 m in the financial year 2014,
in the year under review. The market-leading businesses
the field of operations facilities services recorded a
in particular made efforts to improve their performance
growth of 3.2 percent as compared to the figures for
portfolio and their market presence by means of addi-
the previous year (€ 202.6 m).
tional targeted purchases.
5
Many sales successes achieved
EXTERNAL SALES IN %
Again in 2014 we were able to win a whole series of
well-known and demanding new clients. With an extensive service package in the field of facilities services
for a leading aviation concern operating throughout
11.1 %
27.5 %
Security
Services
Industrial & Public FM
Europe, for example, we were awarded the biggest individual contract in our company’s history. In the segment
19.0 %
of location management and services we recorded
another big success: In prematurely exercising a contractually agreed option right the State of Berlin extended
the lease and operator contract concluded with Velomax
Property Services
35.3 %
4.2 %
Building
Services
Health Care
2.9 %
Berlin Hallenbetriebs GmbH for the two biggest com-
Location Management
& Services
munal multifunctional arenas in the German federal
capital. The Max-Schmeling Hall and the Velodrom will
now be operated by this company until 31st December
53.6 % FACILITIES MANAGEMENT
2022. With this decision, both the state and the operator
46.4 % FACILITIES SERVICES
as well as the anchor tenants and the users of the arenas
now have long-term planning security.
A worldwide-operating motor vehicle subcontractor
also decided to entrust Gegenbauer with its German
DEVELOPMENT EXTERNAL SALES IN € M
production and research locations, as did various technology companies and political institutions. In Berlin
alone, for example, our Group currently looks after
2014
seven federal ministries.
And in Poland too, in the context of an invitation to
2013
turer of utility vehicles.
209.1
442.8
240.2
tender, our company operating there was effectively
able to extend the cooperation with a leading manufac-
450.5
241.4
202.6
430.0
2012
229.2
200.8
TOTAL
FACILITIES MANAGEMENT
FACILITIES SERVICES
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G E G E N B A U E R A N N U A L R E P O R T 2 0 14
IT.WORKS20 – Enhancing efficiency, enabling growth
A long-successful company usually makes use of the most
modern technologies to achieve its targets. A management strategy adapted to the business in the IT environment is therefore an essential tool for a future-orientated
organization. Against this background the management
board and the supervisory board last year decided to
initiate the most extensive IT investment project in our
company’s history. Essentially this involves the removal
of the existing system landscape for ERP and the introduction of a new ERP based on the innovative SAP solution
HANA. The project driver, apart from the increasingly
complex demands of our customers, is the attempt to
essentially achieve standardization, automation and inte-
The “Stiftung 2°” foundation is a branch-overlapping
gration of the previous process landscape. In addition
initiative of chairmen of management boards, managing
to this the project lays an important foundation for the
directors and family-run business owners in Germany.
implementation of future corporate strategies also geared
The aim is to provide support for politicians in their
to qualitative growth.
efforts to establish market-economy framework conditions for climate protection and to activate the solu-
Sustainability anchored in core business activities
tion-seeking competence of German businessmen in the
Sustainability has long since developed from a trend to a
interests of climate protection. With the engagement
fixed standard and a significant force in the market of the
of Christian Lewandowski, Chairman of the Board of
real-estate business. Green real estate and appropri-
Management, in “Stiftung 2°” in the year 2014 we are
ately adapted operating concepts are now more popular
further pursuing the objective of developing our own
than ever. In many respects the resources-intensive
sustainability competence within the circle of committed
facilities management branch is itself expected to ques-
partners. At the same time we want to give important
tion and to optimize the economic, ecological and social
impulses to direct practical transfer.
effects of property operations. A comprehensive understanding of sustainability beyond the pure service level
In 2014, in order to adopt a still more transparent posi-
therefore focuses on far-reaching questions relating to
tion vis-à-vis clients and society regarding our own
management self-assessment.
track record on sustainable activities, we prepared the
first sustainability report of the Gegenbauer Group.
This is oriented, in terms of structure and content, to
the specifications of the worldwide leading standards
of the GRI (Global Reporting Initiative) in its latest
version, G4. For reasons of transparency and topicality,
as well as for ecological reasons, we have decided to
publish this report solely online.
7
Stable conditions agreed on for consortium financing
In 2014 for the very first time, to secure our organic
growth and our future business projects and purchase
plans, we concluded a consortium loan contract with
four high-performance partners in the finance branch.
The conditions thereby secured for the coming years
underline the strength of our balances and provide the
Gegenbauer Group with enough leeway for further
growth options.
Gegenbauer continues to grow in a challenging environment
At the beginning of 2015, for the first time in Germany,
Despite this, our branch will continue in the future to
a comprehensive statutory minimum wage was intro-
play its important role in the design of competitive and
duced. The Gegenbauer Group, which has always been
value-adding processes. The facilities manager will con-
for performance-oriented payment of its workforce and
tinue to develop as the highly competent partner whose
was on principle in favour of minimum wage levels,
solutions are indispensable to customers’ operations.
explicitly welcomes this measure. One very positive
As systems providers, facilities managers now accept
aspect seen by us in this connection is that the minimum-
responsibility for entire process areas. The essential
wage-induced cost increases, which will presumably
prerequisites in this context will be to continuously
amount to some € 3.5 m, will also be widely borne by
indicate to the users, with appropriate resources and
our clients.
employees, potential for cost optimization. At the same
time sustainability competence must be increased and
All in all we expect that the challenges of the market
comprehensive and need-tailored reporting must be
will remain at an unchangingly high and demanding
used to identify one’s own contribution to added value.
level. In particular the geopolitical global situation and
In this, the year of our company’s 90th jubilee, with our
the related economic situation for our clients will exert
great wealth of experience and with the steps taken in
a very considerable influence on the medium- and long-
the year 2014, we see ourselves as being well on our way.
term growth perspectives of the Gegenbauer Group. In
view of the declining level of incoming contracts in the
main segments of the building trade and a decreasing
number of building permits it is expected that the
dynamic force of building activities in the coming year
will by notably weaker. Whereas the actual value of construction performance realized in 2014 increased by
3.3 percent, growth in the current year is expected to be
2.1 percent lower, which can hardly be expected to
awaken new impulses.
“The facilities manager will continue
to develop as the highly competent
partner whose solutions are indispensable to customers’ operations.”
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G E G E N B A U E R A N N U A L R E P O R T 2 0 14
Our Figures 2014
2014
2013
Change in %
Total sales (incl. internal group sales) in € m
485.5
474.7
2.3
Facilities Management
253.9
251.6
0.9
Industrial & Public FM
128.4
126.6
1.4
93
89.1
4.4
19.1
22.1
– 13.6
Property Services
Health Care
Location Management & Services
13.4
13.8
– 2.9
Facilities Services
231.6
223.1
3.8
Building Services
170.7
168.0
1.6
Security Services
60.9
55.1
10.5
External sales in € m
450.5
442.8
1.8
Facilities Management
241.4
240.2
0.5
Industrial & Public FM
124.0
122.0
1.6
Property Services
85.6
82.8
3.4
Health Care
18.7
21.8
– 14.2
Location Management & Services
13.1
13.6
– 3.7
Facilities Services
209.1
202.6
3.2
Building Services
159.2
157.3
1.2
Security Services
49.9
45.3
10.2
15,197
15,518
– 2.1
Facilities Management
4,500
4,762
– 5.5
Industrial & Public FM
1,531
1,559
– 1.8
Property Services
Employees (annual average)
2,100
2,150
– 2.3
Health Care
693
825
– 16.0
Location Management & Services
176
228
– 22.8
10,516
10,575
– 0.6
Building Services
8,730
8,910
– 2.0
Security Services
1,786
1,665
7.3
181
181
0.0
Facilities Services
Corporate / Shared Services
Service
Imprint
Everything New, All Our Contact Data,
GEGENBAUER HOLDING SE & CO. KG
Everything in Overview:
www.karriere-gegenbauer.de
Friedrichstraße 94
10117 Berlin, Germany
Phone +49 30 44670-0
Fax +49 30 44670-90101
E-mail [email protected]
www.gegenbauer.de
Bearing Responsibility,
CONCEPT AND DESIGN
Documenting Sustainability:
www.nachhaltigkeit-gegenbauer.de
HGB Hamburger Geschäftsberichte GmbH & Co. KG,
Hamburg, Germany
Living in the Network, Thinking in the Network,
PHOTOS
Working in the Network:
Andreas Labes, Berlin, Germany
Holger Petsch, Berlin, Germany
Fotolia
www.gegenbauer.de
New Opportunities, New Jobs,
New Perspectives:
www.facebook.com/gegenbauer.karriere
Information as of
March 2015